We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Job Title: QC Analyst I At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting. Learn about the Danaher Business System which makes everything possible. This position is part of the Quality Organization and will be in India. Reporting directly to the Quality Control lead or site lead, the Quality Control Analyst is responsible for managing the day today activities quality control function at Cepheid India Private Ltd. Ensure compliance of quality control procedures as per MDR 2017, European regulations, ISO 13485, Cepheid corporate quality system requirements. In this role, you will have the opportunity to: Conducts routine and non-routine analysis of raw materials, in-process and finished formulations under supervision and according to Standard Operating Procedures (SOPs). Competent technical staff for supervision the Testing/ analysis of diagnostic reagents & kits. Perform inspections of incoming, in-process and finished products. Performs and calibration and maintenance of lab equipment as per requirements. May perform special projects on analytical and instrument problem solving. Ensure that lab cleanliness and safety standards are maintained. Qualify test methods as part of new product development activities. Serve as a technical liaison between quality control and other departments Write technical reports or documentation such as deviation reports, testing protocols, and trend analyses & Write or revise standard quality control operating procedures. Perform validations or transfers of analytical methods in accordance with applicable policies or guidelines. Follow documentation procedure (filling out Data History Records (DHRs), reading and understanding instructions from Work Release (WR), Planned Deviation Report (PDR) or Non-Conformance Report (NCR). Read and follow Standard Operating Procedures (SOPs) and Manufacturing Work Instructions. Review records and documents for completeness and compliance with company policies and procedures. Support for internal audit schedule, NC, CAPA for site. Review production batch records, QC test results and release product. Education and Experience: Master’s degree in Biochemistry, Molecular Biology, Microbiology or related discipline and a minimum of 3+ years related Quality Control experience. 2+ years’ experience with in Vitro Diagnostics (IVD) is mandate Experience with in Vitro Diagnostics (IVD) is very beneficial and highly desirable Quality competent technical person approved as per D&C act if any Knowledge and skills: Hands on Experience on IVD product testing. Working Knowledge of current GxP regulations for Invitro Medical Devices and ISO 13485 QMS. Must be flexible to work off-shifts and weekends as per production Schedule. Schedule orientated (able to consistently maintains schedules and meet timelines) Strong interpersonal skills, Effective organization and Communication skills are essential. Good skills in English language Knowledge of Microsoft Word and Excel Strong multi-tasking and attention to details skills. It would be a plus if you also possess previous experience in: Experience working with medical device quality systems in compliance with MDR and ISO 13485 Able to interpret quality problem and establish practical solutions within a dynamic business environment. Experience in leading continuous improvement efforts, in both quality systems and products. Knowledge of the process of establishing facility QMS certifications. Cross functional experience with products and manufacturing processes to influence change at all levels within the organization Visio and Project knowledge desirable. When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Show more Show less

Assistant Manager with 6-7 yers expereince for Battery/Cell Modeling Engineer role Lead and mentor a team of data scientists and analysts working on vehicle telemetry, usage, and performance data. Write and optimize complex SQL queries to analyze large-scale, time-series EV telemetry datasets (e.g., battery voltage/current, temperature, SOH, motor efficiency, torque, speed, trip patterns). Develop diagnostic algorithms and SOH estimation frameworks using real-world data to monitor and predict subsystem health (battery, motor, thermal). Translate raw data into high-impact visualizations, KPIs, and trend analyses to support system simulations and control strategy tuning. Collaborate with 1D system simulation engineers to correlate model-based results with real-world behavior and suggest model improvements or boundary conditions. Partner with requirement engineers and product managers to define data-backed feature requirements and validate them through in-field performance metrics. Build dashboards and pipelines for field failure diagnostics, early-warning systems, and OTA update validations. Interface with firmware, controls, and thermal teams to identify improvement areas based on field usage patterns. Design A/B experiments or cohort studies to measure the impact of software updates, control calibrations, and new features on vehicle performance. Must Have: Strong SQL skills; experience with distributed data processing (e.g., Spark, Hive, Presto) is a plus. Proficient in Python (Pandas, NumPy, Matplotlib, scikit-learn); experience in applying ML techniques to engineering datasets is advantageous. Deep domain knowledge of EV subsystems: battery pack behavior, motor drive efficiency, thermal limits, and SOH/SOC estimation. Experience working with simulation or modeling teams (1D/0D tools like Simulink, AMESim, GT-Suite, etc.) to validate or enhance model accuracy using field data. Proven leadership experience in a cross-functional setup. Must Have: Bachelor's or Master’s degree in Data Science, Computer Science, Electrical/Mechanical Engineering, or a related field. 6+ years of experience in data analytics or data science, preferably with time-series/telemetry data in automotive, energy, or mobility domains. Good To Have: PhD/Master’s degree in Data Science, Computer Science, Electrical/Mechanical Engineering, or a related field. 4+ years of experience in data analytics or data science, preferably with time-series/telemetry data in automotive, energy, or mobility domains. Show more Show less

Job Description Job Purpose: Deliver all clinical audiology services in Amplifon clinics - audiology diagnostics to hearing aid fitting and verification. Job Specification: Strong and effective communicator. Ability to build trust, value others and demonstrate high integrity. Demonstrable ability to operate all audiometric equipment Demonstrable ability to administer all diagnostic audiological tests for adults and children and also to interpret the results. • Demonstrable ability to subjectively calibrate audiometer and necessary calibration for impedance meter. • Working knowledge of the pathology of all hearing and related speech disorders. Demonstrable ability to counsel adults with hearing loss using various methods in clientcentered approach Good working knowledge on current and past hearing aid and assistive devices technology Demonstrable ability to fit and verify hearing aids and assistive devices to adults with hearing loss Demonstrable ability to maintain records, prepare reports and conduct correspondence related to work. Ability to maintain favorable relations with doctors, customers and all internal stake holders. Willingness and ability to work in different teams in field and head office and show high level of accountability with each and every customer Ability to learn and improvise clinical work as per the inputs provided/ shared Ability to align with organization's objectives and accept the goals designed time to time as per the need of the organization Job Qualifications: Minimum Educational Qualification: Bachelors in Audiology and Speech-Language Pathology (BASLP) or Masters in Audiology and Speech-Language Pathology (MASLP)

Job Title: Python Developer Location: Bangalore, India Experience Level: 2–3 years Budget - 6-7LPA About Us We are a fast-growing startup revolutionizing warehouse industry inventory scanning. Our team is agile, curious, and deeply passionate about building reliable and scalable systems across diverse domains—from firmware and test automation to MLOps and configuration infrastructure. Role Overview We’re looking for a Python Engineer who thrives in dynamic environments and enjoys working across functional boundaries. You’ll contribute to mission-critical components of our platform—from developing test automation frameworks to enabling scalable MLOps pipelines and improving firmware tooling. This role offers exposure to a wide breadth of technical challenges and the opportunity to learn and grow rapidly. What You'll Do Build and maintain Python tools and services across MLOps, configuration management, firmware interaction, and test automation. Collaborate with ML engineers, firmware developers, DevOps, and QA to streamline development and deployment workflows. Write clean, modular, and well-documented code with a focus on scalability and reliability. Own initiatives end-to-end, from problem definition to deployment and monitoring. Be part of architectural discussions and help shape engineering best practices in a fast-paced environment. What We're Looking For 2–5 years of hands-on Python experience in production environments. Strong CS fundamentals and experience with Git, CI/CD, and containerization tools (e.g., Docker). Exposure to any of the following areas: MLOps tooling (e.g., MLflow, DVC, Airflow, FastAPI) Firmware scripting and diagnostics tools Configuration and infrastructure-as-code (e.g., YAML, JSON, Ansible) Test automation frameworks (e.g., pytest, unittest, Selenium, or hardware-in-the-loop systems) You’re a Great Fit If You Are Adaptable– Comfortable switching between tasks and learning new domains quickly. A fast learner – Able to pick up new tools, languages, and frameworks with minimal guidance. A team player – Eager to collaborate with people across software, hardware, and data teams. Detail-oriented – Careful about edge cases, logs, and testing, especially when writing infrastructure-facing code. Interested candidates kindly share your updated resume to anushka@adeptglobal.com Show more Show less

Job Title: State Sales Manager – Government Business (Medical Devices) Location: Patna, Ranchi, Pune, Guwahati. Reporting To: Zonal/Regional Sales Head Department: Sales – Government & Institutional Business. Job Summary: We are seeking a dynamic and experienced State Sales Manager to lead and drive institutional and government sales across the state. The role will focus on winning and executing business through GeM (Government e-Marketplace), tenders (State NHM, DHS, DME, etc.), and direct institutional sales in public healthcare settings such as blood banks, district hospitals, and state health missions (NHM). The ideal candidate will have hands-on experience managing state-level tenders, developing key stakeholder relationships, expanding account penetration, and ensuring compliance with government procurement norms while coordinating with internal functions like logistics, finance, and service. Key Responsibilities: 1. Tender Business & GeM Management Identify, monitor, and participate in GeM opportunities and state-level tenders (Rate Contracts, NHM, DHS, Civil Hospitals). Coordinate with tendering and regulatory teams for timely bid submission, documentation, and follow-ups. Interpret tender specifications, eligibility criteria, and ensure legal and commercial compliance. Monitor the tender lifecycle and proactively address bottlenecks. 2. Sales & Revenue Generation Drive sales and market share of company products in government institutions, public-private partnerships, and autonomous bodies. Develop and implement strategic sales plans to achieve quarterly and annual targets. Create and expand a healthy funnel of opportunities across new and existing accounts. 3* Stakeholder & Distributor Management* Develop and maintain strong working relationships with key government officials, procurement officers, and technical evaluation committees. Identify and onboard competent channel partners/distributors aligned with business goals. Train and manage distributors to ensure fulfilment, documentation, pricing discipline, and timely supply. 4. Account Development & Relationship Building Create new accounts in district hospitals, medical colleges, and blood banks through stakeholder engagement and solution selling. Conduct need-gap analysis and clinical discussions to influence buying decisions. Organize product demonstrations, training sessions, and workshops for institutional customers. 5. Reporting & Compliance Ensure daily reporting of activities, leads, and progress through CRM tools or dashboards. Submit periodic sales forecasts, funnel updates, and competitor intelligence reports to management. Maintain accurate records of all sales, tenders, and customer interactions. Qualifications & Skills: Education: Bachelor’s degree in Science, Pharmacy, Biomedical, or related discipline. MBA preferred. Experience: 5–8 years in government sales of medical devices/diagnostics with proven tender and GeM management exposure. Knowledge Areas: o Government procurement processes (GeM, NHM, DME, DHS) o Institutional healthcare ecosystem o Tender documentation and pricing strategies Skills: o Strong interpersonal, networking, and negotiation abilities o Analytical thinking and data-driven decision-making o Proficiency in MS Office, Excel, CRM tools o Excellent communication and presentation skills Key Performance Indicators (KPIs): Tender win rate and revenue contribution from government segment Distributor performance and fulfilment metrics New government account conversions Reporting accuracy and funnel health Stakeholder satisfaction and engagement quality Preferred Candidate Traits: Demonstrated ability to work independently in a fast-paced, matrixed environment Track record in policy engagement or public sector advocacy (preferred) Ability to travel extensively within the state Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,000,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Required) Work Location: In person

Installation: Setting up and configuring new equipment and systems. Maintenance: Performing regular upkeep and checks to ensure equipment operates efficiently. Repair: Diagnosing and fixing malfunctions or defects in equipment and systems. Troubleshooting: Identifying and solving technical issues that arise. Testing: Conducting tests to verify the functionality and performance of equipment. Customer Support: Providing technical guidance and assistance to clients. Documentation: Keeping records of maintenance, repairs, and services performed. Required skills for a technician role: Technical Proficiency: Understanding of specific technical principles and procedures related to their field. Problem-Solving: Analyzing issues and developing effective solutions. Communication: Clearly explaining technical concepts to clients and colleagues. Tool and Equipment Handling: Proficiency in using specialized tools and equipment for their tasks. Attention to Detail: Carefully inspecting and diagnosing issues. Adaptability: Being able to adjust to different situations and challenges. Specific examples of technician roles: Service Technician: Focuses on installing, maintaining, and repairing products on-site for customers. Field Technician: Handles on-site servicing, diagnostics, and repairs for a company's electrical products or equipment. Maintenance Technician: Performs preventative maintenance, repairs, and troubleshooting to ensure equipment operates efficiently. Technician roles are found across various industries, including automotive, IT, healthcare, manufacturing, and construction. The specific duties and responsibilities will vary depending on the industry and the specific equipment or systems they work with. Hiring for freshers Job Types: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹32,314.95 per month Benefits: Food provided Work from home Work Location: In person

We are seeking a proactive and detail-oriented Technical Support Analyst with 1–3 years of experience to join our team. This role involves providing application support , troubleshooting technical issues, and working closely with internal teams to ensure system stability and performance. The ideal candidate should have experience with Python/Shell scripting, Linux CLI, and ticketing tools , along with a foundational understanding of cloud infrastructure . This is an excellent opportunity for individuals looking to expand their technical expertise and grow within a fast-paced, technology-driven environment. Key Responsibilities: Application Support: Provide technical support and troubleshooting assistance for enterprise applications. Incident Management: Handle support tickets using a ticketing tool, ensuring timely resolution and adherence to SLAs. Scripting & Automation: Utilize Python/Shell scripting to automate repetitive tasks and enhance system efficiency. Linux Administration: Work with Linux CLI to diagnose and resolve system-level issues. Monitoring & Alerts: Monitor application and infrastructure performance, escalating issues when necessary. Cloud Understanding: Assist in troubleshooting application issues within cloud-based environments (AWS, Azure, or GCP). Collaboration: Work with development and operations teams to resolve incidents and implement improvements. Documentation: Maintain accurate records of troubleshooting steps, resolutions, and standard operating procedures (SOPs). Key Skills and Qualifications: 1–3 years of experience in technical/application support or a related field. Proficiency in Python/Shell scripting for automation and troubleshooting. Hands-on experience with Linux CLI for system diagnostics and issue resolution. Prior experience working with ticketing tools (e.g., Jira, ServiceNow, Zendesk) is mandatory. Basic understanding of cloud infrastructure (AWS, Azure, GCP) and its impact on applications. Strong analytical and problem-solving skills with attention to detail. Ability to multitask, prioritize incidents, and work efficiently in a fast-paced environment. Excellent communication skills, with the ability to document and explain technical issues clearly. Preferred Skills (Nice-to-Have): Familiarity with CI/CD pipelines and DevOps practices. Experience with monitoring tools like Grafana, Prometheus, or Datadog. Exposure to SQL databases for querying and troubleshooting. Location(s): India Remote Show more Show less

Date live: 06/03/2025 Business Area: Acquisition & Engagement Area of Expertise: Product Development & Management Contract: Permanent Reference Code: JR-0000033022 In a role in Product Development & Management, you'll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising product and customer requirements, defining product vision, and ensuring successful delivery and ongoing performance. See your commute Join us as a Commercial Manager at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You’ll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. Commercial Manager in the Performance Optimisation team provides opportunity to be part of a fast-paced team with an exciting remit to drive data-led performance culture across Business Banking, through supporting commercial governance activities to making recommendations and challenging key decisions across performance management and optimisation activities. To be successful Commercial Manager you should have experience with: Key Skills Required for this role(Basic/ Essential Qualifications): Good understanding of multiple disciplines relevant to the business (e.g. journeys/processes) Strong experience in process optimisation through lean diagnostics Experienced in mapping out front to back journeys to help identify funnel efficiencies & improvements Good understanding of applicable regulation and policies Strong written and verbal communication skills Good commercial acumen with analytical mindset and skillset (e.g. Excel) with experience of leveraging data/analysis to identify problems and support development of innovative solutions to improve business performance Good communication skills with experience of providing accurate diagnostics and support to more senior colleagues (e.g. VP) to help them negotiate with and influence senior stakeholders (Director/MD level). Some highly values skiils may include: PnL understanding (e.g. pricing, credit, income drivers) / commercial acumen Good communicator with ability to manage stakeholders Self-starter with ability to identify and complete diagnostics in undefined and ambiguous territory Good presentation, written and verbal communication skills Ability to run with a diverse workload and balance competing priorities effectively Curious, with good problem solving skills Previous experience and understanding of other areas of Barclays UK preferred. You may be assessed on essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Job location of this role is Noida. Purpose of the role To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance. Accountabilities Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage. Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market. Development, implementation and management of innovative financial solutions, services and products aligned to the banks objectives and are tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services. Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments. Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions. Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements. Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment. Funnel and journey optimisation are key to delivery of service and commercial performance. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. (Opens in new tab or window) (Opens in new tab or window) (Opens in new tab or window) Reasonable adjustment Our purpose Equal opportunities Right to work statement Learn more about Barclays locations Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment. Health and wellness A place where you can belong Collaborative Areas More than work Be you. Be valued. Belong. We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. You can learn more about our commitment to our colleague on our Inclusion and Opportunities page. Learn more Application Process Your application We’ll ask for information about you, your CV and cover letter. 1 Your assessment Covering your behaviours and ability at work. 2 Your interview Exploring your past experiences and skills. 3 Next step We’ll request additional information so that you can complete our screening process 4 Working flexibly We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team. Hybrid working We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Barclays is built on an international scale. Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Date live: 05/05/2025 Business Area: Acquisition & Engagement Area of Expertise: Product Development & Management Contract: Permanent Reference Code: JR-0000050519 In a role in Product Development & Management, you'll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising product and customer requirements, defining product vision, and ensuring successful delivery and ongoing performance. See your commute Join us as a Commercial Analyst at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You’ll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. Commercial Analyst leverage new and existing data provided by wider areas to help manage performance across Business Banking, and they support Optimisation Managers who partner with colleagues across the business to drive data-led performance culture and identify optimisation opportunities to move the business forward (e.g. partnering with Shared Technology colleagues to access new data and build new tools to understand e2e funnel performance). To be a successful Commercial Analyst you should have experience with: Key Skills Required for this role(Basic/ Essential Qualifications) : Good understanding of multiple disciplines relevant to the business (e.g. journeys/processes) Strong experience in data manipulations and business analysis Experienced in mapping out front to back journeys to help identify funnel efficiencies & improvements. Good understanding of applicable regulation and policies Strong written and verbal communication skills Good commercial acumen with analytical mindset and skillset (e.g. SAS, SQL, Excel etc) with experience of leveraging data/analysis to identify problems and support development of innovative solutions to improve business performance. Good communication skills with experience of providing accurate diagnostics and support to more senior colleagues ( to help them negotiate with and influence senior stakeholders (Director/MD level). Some highly valued skills may include: PnL understanding (e.g. pricing, credit, income drivers) / commercial acumen Good communicator with ability to manage stakeholders Self-starter with ability to identify and complete diagnostics in undefined and ambiguous territory Good presentation, written and verbal communication skills Ability to run with a diverse workload and balance competing priorities effectively Curious, with good problem solving skills Previous experience and understanding of other areas of Barclays UK preferred. You may be assessed on essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Job location of this role is Noida. Purpose of the role To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance. Accountabilities Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage. Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market. Development, implementation and management of innovative financial solutions, services and products aligned to the banks objectives and are tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services. Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments. Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions. Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements. Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment. Funnel and journey optimisation are key to delivery of service and commercial performance. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. (Opens in new tab or window) (Opens in new tab or window) (Opens in new tab or window) Reasonable adjustment Our purpose Equal opportunities Right to work statement Learn more about Barclays locations Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment. Health and wellness A place where you can belong Collaborative Areas More than work Be you. Be valued. Belong. We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. You can learn more about our commitment to our colleague on our Inclusion and Opportunities page. Learn more Application Process Your application We’ll ask for information about you, your CV and cover letter. 1 Your assessment Covering your behaviours and ability at work. 2 Your interview Exploring your past experiences and skills. 3 Next step We’ll request additional information so that you can complete our screening process 4 Working flexibly We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team. Hybrid working We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Barclays is built on an international scale. Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Position Summary: As a Corporate Development Manager in the Medtech (Medical Technology) industry with a strong background in mergers and acquisitions (M&A), strategic alliances, and investor relations, you will be a crucial driver of growth and strategic partnerships for our organization. This role requires a dynamic professional with a deep understanding of the Medtech landscape, strategic collaboration development, M&A activities, and the ability to nurture investor relationships. You will be responsible for identifying and executing strategic alliances, M&A opportunities, and maintaining strong investor relations to advance our company's position in the Medtech sector. Key Responsibilities: 1. ** M&A Strategy Development: ** Collaborate with senior leadership to develop and implement a comprehensive M&A strategy that aligns with the organization's long-term goals and expansion plans in the Medtech sector. 2. ** Strategic Alliance Development: ** Identify, assess, and cultivate strategic partnerships and collaborations with other Medtech companies, healthcare institutions, research organizations, and technology providers to enhance our product portfolio and innovation capabilities. 3. ** Investor Relationship Management: ** Maintain and strengthen relationships with existing and potential investors, including institutional investors, venture capitalists, and private equity firms. Communicate the company's financial performance and growth strategies effectively. 4. ** Opportunity Identification: ** Identify potential M&A targets, strategic partners, and investment opportunities in the Medtech field, including companies with complementary technologies, products, or intellectual property. 5. ** Due Diligence: ** Conduct comprehensive due diligence on potential M&A targets, evaluating financials, regulatory compliance, intellectual property, and strategic fit. Ensure that investments and partnerships align with the company's goals. 6. ** Deal Structuring and Negotiation: ** Lead negotiations, contract structuring, and legal aspects of M&A transactions, strategic alliances, and investment deals to secure favorable terms and conditions. 7. ** Financial Modeling: ** Develop financial models to assess the financial impact of potential acquisitions, partnerships, and investments, including revenue projections, cost synergies, and ROI analysis. 8. ** Market Analysis: ** Stay informed about Medtech industry trends, competitive dynamics, regulatory changes, and emerging technologies to make informed decisions regarding partnerships and acquisitions. 9. ** Integration and Collaboration: ** Work closely with cross-functional teams to plan and execute the integration of acquired entities or strategic partners into the organization, ensuring a seamless transition and maximizing value. 10. ** Stakeholder Communication: ** Maintain open and effective communication with internal and external stakeholders, including investors, board members, and regulatory bodies. 11. ** Compliance and Regulatory Oversight: ** Ensure that all M&A activities, strategic alliances, and investor relations adhere to relevant laws, regulations, and industry standards. ** Qualifications: ** - Bachelor's degree in Business, Finance, Life Sciences, or a related field; MBA preferred. - Proven experience in corporate development, M&A, strategic alliances, and investor relations within the Medtech or healthcare industry. - In-depth knowledge of the Medtech landscape, including medical devices, diagnostics, digital health, and emerging technologies. - Exceptional financial modeling, analytical, and strategic planning skills. - Strong negotiation, communication, and presentation capabilities. - Ability to work effectively in cross-functional teams. - Familiarity with legal and regulatory requirements related to M&A, strategic alliances, and investor relations in the Medtech sector. ** Personal Attributes: ** - Strategic thinker with a results-driven mindset. - Strong problem-solving skills and attention to detail. - Proactive and adaptable to a rapidly changing business environment. - High ethical standards and integrity. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Project Management Partner Roche India - Pharma Job Location: Kolkata A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche Your Opportunity You will project management support to the cluster and be responsible for carrying out the due diligence and providing documentation support to the state team (Medico-marketing and access events and sponsorships) You will support the state with Marketing Campaigns roll outs/ logistics You will implement patient /disease / reimbursement schemes awareness campaigns You will support the Engagement team with logistics and management of brand related collaterals You will improve processes and bring efficiencies in the system by leveraging PMP and agility tools and responsible for local vendor management & purchasing You will drive governance of the state initiative and champion of audit preparedness, COREMAP and other compliance practices. You will implement agile ways of working in the state squad and the state teams operations You will ensure the state office is SHE compliant Who you are You are some with a MBA in marketing or project management with 4-6 years of experience in pharma or healthcare industry preferred Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description About Company: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $44 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or developing and manufacturing life-changing therapies, we are here to support them. Our distributed team delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. Our Innovative Laboratory technologies & Services makes it easier for customers. Responsibilities: Facility Operations and Maintenance Coordinate day-to-day operations of the facility, ensuring all infrastructure and utilities (HVAC, purified water systems, cleanrooms, etc.) meet operational requirements. Perform routine maintenance, inspections, and solving of facility systems to ensure efficient performance and compliance with industry standards. Support the installation, qualification, and validation of equipment and systems used in single-use biomanufacturing. Develop and implement preventive and predictive maintenance programs to minimize downtime and operational disruptions. Regulatory Compliance and Safety Ensure facility operations adhere to cGMP, OSHA, and other regulatory requirements. Conduct risk assessments and ensure compliance with environmental, health, and safety (EHS) standards. Maintain comprehensive documentation for audits, including maintenance logs, calibration records, and operational procedures. Support the preparation and execution of internal and external inspections and audits. Utility Management Manage critical utilities supporting the bioprocess design center, including steam systems, water purification systems, and air handling units. Monitor utility performance and implement measures to optimize energy efficiency and sustainability. Troubleshoot utility-related issues and coordinate repairs or upgrades with contractors and vendors. Project Management Lead facility improvement projects, including upgrades, expansions, and new system installations, to support evolving biomanufacturing needs. Develop project plans, timelines, and budgets, ensuring completion within scope and schedule. Collaborate with external vendors and contractors to procure and install equipment and materials as needed. Single-Use Technology Support Support the integration and operation of single-use systems within the facility, including bioreactors, filtration systems, and storage solutions. Ensure facility infrastructure is compatible with single-use technologies and flexible for future process changes. Collaborate with process development teams to address facility-related challenges associated with single-use biomanufacturing. Continuous Improvement Identify and implement innovative solutions to improve facility performance, reduce operational costs, and bolster sustainability. Stay updated on the latest technologies and standard methodologies in facility engineering and biomanufacturing. Propose and complete projects that enhance efficiency and reliability in facility operations. Experience: Bachelor’s or master’s degree in mechanical engineering, Electrical Engineering, Facilities Management, or a related field. 3+ years of experience in facility engineering or operations, preferably in the biopharmaceutical, biotechnology, or healthcare industries. Familiarity with single-use technologies and bioprocessing systems is highly desirable. Experience with cGMP facilities, cleanroom operations, and critical utility management. Strong knowledge of HVAC, purified water systems, cleanroom operations, and facility management systems. Proficiency with CMMS (Computerized Maintenance Management Systems) and facility monitoring tools. Strong analytical and problem-solving skills with a hands-on approach to troubleshooting. Excellent organizational and project management skills with the ability to prioritize multiple tasks. Effective communication and collaboration skills to work with cross-functional teams and external vendors. Certification in facility management (e.g., CFM, PMP) is a plus. Knowledge of automation systems, Building Management Systems (BMS), and environmental monitoring systems. Experience in sustainability initiatives, energy management, and green building practices. At Thermo Fisher Scientific, our mission is to enable customers to make the world healthier, cleaner, and safer. We achieve this with a distributed team of over 125,000 colleagues who embody the values of Integrity, Intensity, Innovation, and Involvement. Together, we accelerate research, solve complex scientific challenges, drive technological innovation, and provide support to patients. Join us and start your story today! Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! At Thermo Fisher Scientific, each one of our +100,000 extraordinary minds have a unique story to tell. ThermoFisher is committed to crafting a diverse work environment that values and respects individuals from all backgrounds. ThermoFisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status .

Job Title: HVAC Technician Department: Engineering / Maintenance Reports To: Maintenance Manager / Chief Engineer Job Summary: The HVAC Technician is responsible for installing, maintaining, and repairing heating, ventilation, air conditioning, and refrigeration systems to ensure guest comfort and operational efficiency. Key Responsibilities: Inspect, maintain, and repair HVAC systems including chillers, air handlers, split ACs, exhaust systems, and ventilation units. Monitor temperature control systems and adjust settings as needed. Perform routine preventive maintenance and service checks. Diagnose and troubleshoot mechanical and electrical faults. Maintain records of repairs, maintenance, and refrigerant usage. Ensure compliance with safety and environmental regulations. Respond promptly to guest and staff complaints related to HVAC issues. Assist other engineering staff when required. Skills & Qualifications: ITI/Diploma in HVAC, Refrigeration, or Mechanical Engineering. 2–4 years of hands-on experience in HVAC systems, preferably in the hospitality industry. Knowledge of HVAC troubleshooting, diagnostics, and refrigerant handling. Familiarity with BMS (Building Management Systems) is a plus. Ability to work independently and respond to emergencies. Physical stamina and willingness to work shifts, weekends, and holidays. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Language: English (Preferred) Work Location: In person Application Deadline: 20/05/2025

Hiring for Sagar location. Total experience 1 to 3 Yrs. Budget as per market standards. Notice period immediate joiner. Candidates prefer from medical background. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person

Job Title: State Sales Manager – Government Business (Medical Devices) Location: Patna, Ranchi, Pune, Guwahati. Reporting To: Zonal/Regional Sales Head Department: Sales – Government & Institutional Business. Job Summary: We are seeking a dynamic and experienced State Sales Manager to lead and drive institutional and government sales across the state. The role will focus on winning and executing business through GeM (Government e-Marketplace), tenders (State NHM, DHS, DME, etc.), and direct institutional sales in public healthcare settings such as blood banks, district hospitals, and state health missions (NHM). The ideal candidate will have hands-on experience managing state-level tenders, developing key stakeholder relationships, expanding account penetration, and ensuring compliance with government procurement norms while coordinating with internal functions like logistics, finance, and service. Key Responsibilities: 1. Tender Business & GeM Management Identify, monitor, and participate in GeM opportunities and state-level tenders (Rate Contracts, NHM, DHS, Civil Hospitals). Coordinate with tendering and regulatory teams for timely bid submission, documentation, and follow-ups. Interpret tender specifications, eligibility criteria, and ensure legal and commercial compliance. Monitor the tender lifecycle and proactively address bottlenecks. 2. Sales & Revenue Generation Drive sales and market share of company products in government institutions, public-private partnerships, and autonomous bodies. Develop and implement strategic sales plans to achieve quarterly and annual targets. Create and expand a healthy funnel of opportunities across new and existing accounts. 3* Stakeholder & Distributor Management* Develop and maintain strong working relationships with key government officials, procurement officers, and technical evaluation committees. Identify and onboard competent channel partners/distributors aligned with business goals. Train and manage distributors to ensure fulfilment, documentation, pricing discipline, and timely supply. 4. Account Development & Relationship Building Create new accounts in district hospitals, medical colleges, and blood banks through stakeholder engagement and solution selling. Conduct need-gap analysis and clinical discussions to influence buying decisions. Organize product demonstrations, training sessions, and workshops for institutional customers. 5. Reporting & Compliance Ensure daily reporting of activities, leads, and progress through CRM tools or dashboards. Submit periodic sales forecasts, funnel updates, and competitor intelligence reports to management. Maintain accurate records of all sales, tenders, and customer interactions. Qualifications & Skills: Education: Bachelor’s degree in Science, Pharmacy, Biomedical, or related discipline. MBA preferred. Experience: 5–8 years in government sales of medical devices/diagnostics with proven tender and GeM management exposure. Knowledge Areas: o Government procurement processes (GeM, NHM, DME, DHS) o Institutional healthcare ecosystem o Tender documentation and pricing strategies Skills: o Strong interpersonal, networking, and negotiation abilities o Analytical thinking and data-driven decision-making o Proficiency in MS Office, Excel, CRM tools o Excellent communication and presentation skills Key Performance Indicators (KPIs): Tender win rate and revenue contribution from government segment Distributor performance and fulfilment metrics New government account conversions Reporting accuracy and funnel health Stakeholder satisfaction and engagement quality Preferred Candidate Traits: Demonstrated ability to work independently in a fast-paced, matrixed environment Track record in policy engagement or public sector advocacy (preferred) Ability to travel extensively within the state Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Required) Work Location: In person

We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job Description/Preferred Qualifications KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. The Global Service Support Organization (GSS) team headquartered in Milpitas, CA, is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. The GSS organization's Engineering group develops data systems for improved diagnostics and predictive maintenance. The data systems monitor the performance of fleets of KLA test and measurement equipment in semiconductor fabrication plant environments. They collect, transform, and store data. They provide visualizations, recommendations based on analytics, and alerts. This exciting position will enable you to interact with a wide variety of engineers and KLA system data. Job Description: Are you driven by curiosity & motivated to generate valuable business performance enhancing insights from data generated by KLA tools? As a Software Engineer for HQ-SW & Analytics, you will work closely with cross-functional teams, data and algorithm engineers, divisional SME’s, business stakeholders to come up with new algorithms, tools and help define the product roadmap for our next generation data analysis platform for KLA tools management. Your responsibilities shall include collaborating with various stakeholders to collect data, pre-process the same and apply statistical analysis and models to understand complex patterns in the data and come up with algorithms to generate actionable insights. In addition, you shall also be heavily involved in the design for software applications in a distributed microservice environment, using containers and orchestration technologies like Kubernetes to develop software components and UIs that help our engineers to more effectively monitor, diagnose and optimize KLA semiconductor inspection and metrology equipment. Basic Requirements: Strong computer science fundamentals (data structures and algorithms) Excellent technical expertise in C#/ Java / Python SQL skills for data extraction and manipulation and experience in database scaling & optimization Ability to interpret data, identify patterns / trends and attention to detail Proven problem solver with ability to distill requirements and design solutions for business problems Motivated to learn new skills independently and do experiments Excellent communication and storytelling skills Desired Experience: Data Engineering, data pipeline, batch/stream processing Machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-Learn) Developing cloud native applications using Docker, Kubernetes, message buses Agile software development processes Monitoring, logging & tracing tools (e.g., Grafana, ELK stack, Prometheus, OpenTelemetry) We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer. Minimum Qualifications Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information. Show more Show less

We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Position Title: Area Channel Manager Location: Delhi Experience Required: 3–5 Years (Preferably in Healthcare/Diagnostics Channel Sales) Qualification: Graduate/Post-Graduate (MBA Preferred) About Redcliffe Labs: Redcliffe Labs is one of India’s fastest-growing diagnostics service providers, committed to delivering high-quality and affordable healthcare services through a wide network of Collection Centers, Labs, and Home Sample Collection. Role Overview: As an Area Channel Manager , you will be responsible for the identification, onboarding, and operational readiness of new Collection Centers (CCs) in your territory. You will act as a key bridge between Redcliffe Labs and partner centers, ensuring end-to-end execution—from lead validation to post-launch management—aligned with Redcliffe’s standards and SOPs. Key Responsibilities: New party selection & onboarding Identify and onboard high-quality Collection Centers to meet monthly targets. Visit and evaluate hot leads to verify suitability based on Redcliffe Labs’ selection criteria. Conduct due diligence including background checks and local market feedback. Assess logistical feasibility of the location for sample pickup. Arrange meetings between prospective partners and the Sales Team; show available CC locations if needed. Collection centre activation and management Oversee end-to-end CC activation process. Coordinate with Accounts to confirm payment from the partner. Guide partner in shop search and setup in compliance with Redcliffe SOPs. Collect and submit all legal documents; ensure agreement is duly signed. Measure store dimensions and send details to the marketing team for branding design. Raise stock requests with the Store Team as per launch requirements. Coordinate branding execution with vendors, ensuring alignment with Redcliffe’s brand guidelines. Share location coordinates (longitude & latitude) with the Marketing Team for Google tagging. Notify the Logistics Team to integrate the new CC into the pickup network. Training & Development Coordinate and supervise the official CC launch as per company guidelines. Deliver CRM system training and explain coordination protocols with internal teams. Ensure the CC completes audits, BMW (Biomedical Waste) registration, and CC CMO (Clinical Management Officer) registration as required. Required skills & Competencies Strong leadership and relationship management skills Excellent communication and training abilities Proficient in CRM tools, MS Excel, and SOP documentation Hands-on experience in field operations or healthcare channel development Ability to multitask and manage cross-functional coordination Show more Show less