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9.0 - 13.0 years
13 - 15 Lacs
Mumbai
Work from Office
Key Responsibilities: Installation and Setup: Install and configure medical equipment such as Biochemistry analyzers, Immunology analyzers ( In-Vitro systems) and diagnostic tools at healthcare facilities (hospitals, clinics, etc.). Maintenance and Calibration: Perform regular preventative maintenance, calibration, and testing of medical devices to ensure their accurate functionality and compliance with manufacturer specifications and regulatory standards. Troubleshooting and Repair: Respond to service calls for malfunctioning or broken equipment, diagnose issues, and repair medical devices quickly to minimize downtime and impact on patient care. Customer Support: Provide technical support and training to healthcare staff on how to properly use and maintain medical devices. Assist healthcare professionals with understanding device features and troubleshooting simple issues. Documentation: Maintain detailed service reports, including records of repairs, inspections, calibration, and maintenance performed on each device. Ensure compliance with regulatory standards by accurately documenting all service activities. Emergency Service: Provide on-site emergency repairs or troubleshooting when medical devices fail or malfunction, ensuring minimal disruption to medical services. This may also involve travelling to outstation on emergency basis. Inventory Management: Manage spare parts and tools for medical equipment repairs. Ensure that the required parts are available and stocked and maintain accurate inventory records. Field Reporting: Provide feedback and reporting to the management team regarding the status of devices, common issues, and trends that may require attention or improvement. Customer Relationship Management: Build and maintain strong relationships with healthcare providers, hospital staff, and other stakeholders to ensure high-quality customer service and satisfaction. Travel: Travel to various healthcare facilities to service equipment as required. This may include local and regional travel and the possibility of overnight stays depending on the service area. Required Skills and Qualifications: Education: A Bachelors degree or Associate s degree in Biomedical Engineering, Electronics, Electrical Engineering, or a related technical field. Relevant certifications in medical equipment or healthcare technology are often preferred. ( Except Civil and Mechanical engg). Technical Knowledge: Strong knowledge of medical devices, electronics, and mechanical systems. Familiarity with medical device troubleshooting, calibration, and repair techniques. Problem Solving: Excellent diagnostic and problem-solving skills to identify and resolve issues quickly and efficiently. Customer Service Skills: Ability to interact with healthcare professionals in a professional and supportive manner. Strong communication skills to explain technical concepts in a way that is easily understood by non-technical staff. Attention to Detail: Ability to follow detailed procedures and documentation requirements, ensuring that all maintenance and repair activities meet regulatory standards. Computer Skills: Proficiency in using diagnostic tools, software for device management, and basic computer skills for reporting and data entry.
Posted 2 weeks ago
4.0 - 9.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Statistics & Data Corporation (SDC), a specialized contract research organization (CRO) headquartered in Arizona, delivering top-tier clinical trial services to pharmaceutical, biologic, and medical device/diagnostic companies since 2005. SDC providing a technology enabled service offering to provide clients with both clinical services expertise, as well as the technology they need to be successful in their clinical trials. Job Summary Provide statistical programming support to clinical trials. Produce statistical analyses, including generating/validating analysis datasets, tables, listings, and figures for clinical trials. Create SDTM mapping and datasets. Develop and maintain the infrastructure for project files of SAS datasets and SAS code. Support Data Management in data set creations/transfers, integrity checks, and quality audits. Act as a liaison between clinical and subcommittees and project teams on an as-needed basis. Primary Responsibilities Perform or oversee team in performing all statistical programming required for clinical trial analysis and reporting on large scale projects of high complexity Apply appropriate statistical methods for data analysis and provide statistical programming expertise for project teams Review the Statistical Analysis Plan in preparation for programming the planned analyses Lead design/development of SAS macros and other utilities to expedite SAS programming activities Organize and conduct internal training sessions and author papers for conferences Generate tables, listings, and figures per protocol, Statistical Analysis Plan, and/or approved client request Participate in statistical program validation and quality control activities Develop or review SDTM aCRF and specifications, ADaM specifications; complete programming and validation of CDISC SDTM and ADaM datasets Review pinnacle 21 reports and ensure compliance with CDISC and FDA guidelines Develop define.xml, study data reviewers guide and analysis datasets reviewers guide Identify study priorities and communicate effectively with project team and management Ensure quality, proper documentation and meet or exceed timely completion of the project within budgeted hours Manage statistical programming timelines, budgets, and client expectations Actively participate in study team meetings Interact with other departments, such as Clinical Operations, Project Management, and Data Management to ensure a high level of client satisfaction through successful execution of projects Participate in review process of study documents such as the CRF, edit check specifications, and database design specifications written by Data Management Program data cleaning checks, as necessary, to assist Data Management s data cleaning activities Participate in installation/validation of statistical software packages throughout the software development lifecycle Develop and maintain the infrastructure for project files of SAS datasets and SAS code Mentor junior level statistical programmers by developing training plans and providing oversight of their work Ensure all programming activities and processes performed are conducted according to SDC s standard procedures and/or sponsor requirements Adhere to all aspects of the SDC s quality system Comply with SDC s data integrity & business ethics requirements Perform other related duties incidental to the work described herein Adherence to all essential systems and processes that are required at SDC to maintain compliance to business and regulatory requirements The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This document is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Required Skills Strong analytical skills, with the ability to process scientific and medical data. Very strong SAS programming skills required, with proficiency in SAS/Base, SAS/Stat, SAS Macros and SAS/G
Posted 2 weeks ago
3.0 - 4.0 years
7 - 8 Lacs
Hyderabad
Work from Office
Clinical Data Associate II Statistics & Data Corporation (SDC), a specialized contract research organization (CRO) headquartered in Arizona, delivering top-tier clinical trial services to pharmaceutical, biologic, and medical device/diagnostic companies since 2005. SDC providing a technology enabled service offering to provide clients with both clinical services expertise, as well as the technology they need to be successful in their clinical trials. Job Summary Performs data management activities in support of clinical research studies that includes review of clinical data, external vendor supplied clinical data, laboratory data, serious adverse event data, unexpected adverse device events, query management (identification, generation, resolution review and close-out). Primary Responsibilities Track and maintain audit-ready clinical study documentation in support of data and listing reviews within the electronic and/or hard copy Trial Master Files for multiple projects. Perform data entry and query management including data listing review, query creation and resolution. Perform study related activities within budgeted time. Work with QC and QA teams to make the internal TMF ready for study deliverables in regard to data review, reconciliation and listing documentation. Perform study conduct activities including, but not limited to Query Management, Listing Review Perform 3rd party reconciliation and SAE reconciliation as assigned. Adhere to all aspects of SDC s quality system. Comply with SDC s data integrity & business ethics requirements. Perform other duties as assigned. Adherence to all essential systems and processes that are required at SDC to maintain compliance to business and regulatory requirements The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This document is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified Required Skills Basic proficiency with Microsoft Word and Excel software Ability to work well in a team environment. Excellent organizational skills and attention to detail Abi
Posted 2 weeks ago
0.0 - 4.0 years
22 - 25 Lacs
Bengaluru
Work from Office
At Adobe, we are looking for a highly motivated and exceptionally skilled Member Technical Staff I to join our engineering team in Bengaluru. You will have the chance to collaborate with a wonderful team and contribute to powerful projects that make an impact globally. Key Responsibilities Develop and program coordinated software algorithms to structure, analyze, and leverage data in both structured and unstructured environments. Communicate descriptive, diagnostic, predictive, and prescriptive insights/algorithms effectively. Employ machine learning and statistical modeling techniques, such as decision trees, logistic regression, and Bayesian analysis, for the development and evaluation of algorithms aimed at improving system performance. Translate algorithms and technical specifications into flawless code using current programming languages and technologies. Perform testing, debugging, and efficiency implementation to ensure high-quality software delivery. Complete documentation and procedures for installation and maintenance of developed systems. Apply deep learning technologies to enable computers to visualize, learn, and respond to complex situations. Adapt machine learning to virtual reality, augmented reality, artificial intelligence, robotics, and other interactive products. Qualifications Proven experience in developing and programming coordinated software algorithms. Strong understanding of machine learning, statistical modeling, and deep learning technologies. Proficiency in current programming languages and technologies. Ability to work with large-scale computing frameworks, data analysis systems, and modeling environments. Outstanding problem-solving skills and attention to detail. Excellent communication and collaboration abilities to work effectively in a team-oriented environment.
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Jaipur
Work from Office
Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Drivers license and driving record that satisfies DNs fleet requirements. Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned.
Posted 2 weeks ago
0.0 - 2.0 years
1 - 1 Lacs
Bengaluru
Work from Office
Responsibilities: * Collect blood samples using phlebotomy techniques. * Maintain patient confidentiality at all times. * Label and process specimens accurately. * Two Wheeler with a Valid Driving License (Home sample Collection) Travel allowance Sales incentives
Posted 2 weeks ago
8.0 - 10.0 years
14 - 15 Lacs
Pune
Work from Office
We are looking for an experienced Lead Site Reliability Engineer (SRE) based in India to embed into our U-S--based SRE and development teams- This is a hands-on engineering role, with at least 50% of the time expected to be spent building automation, writing scripts, reviewing logs, improving infrastructure code, or analyzing system performance- You will be accountable for platform observability, uptime, and incident response across a suite of high-scale applications- This role demands operational excellence, deep systems knowledge, and the ability to collaborate with U-S--based engineers during critical situations- In addition to traditional SRE responsibilities, candidates must be capable of reading and analyzing application code (Java/Spring) during root cause investigations, providing a deeper level of diagnostic capability than typical offshore support models- Experience with Salesforce systems is a strong plus- Key Responsibilities: Collaborate with U-S--based counterparts to define and monitor service SLOs, SLAs, and key performance indicators- Root cause analysis, blameless postmortems, and reliability improvements across environments- Serve as the senior technical contributor in a cross-border team focused on Loyalty, Mobile App, CRM, and Customer Pickup- Review application code (primarily Java/Spring) to assist in identifying defects and systemic performance issues- Automate deployment pipelines, recovery workflows, and runbook processes to minimize manual intervention- Build and manage dashboards, alerts, and health checks using tools like DataDog, Azure Monitor, Prometheus, and Grafana- Contribute to architectural decisions with a lens on performance and operability- Guide and mentor offshore team members in incident response and production readiness- Participate in 24x7 support rotations aligned with EST coverage expectations- Required Experience & Skills: 8-10 years in SRE, DevOps, or platform engineering experience, ideally supporting U-S- enterprise systems- Strong hands-on experience with Java/Spring Boot applications, with the ability to assist in code-level troubleshooting- Cloud infrastructure knowledge (Azure preferred) and container orchestration (Kubernetes)- Proficient with logging/monitoring stacks (DataDog, ELK, Azure Monitor, Dynatrace, Splunk)- Experience with ServiceNow (SNOW) for ITSM processes- Experience with Terraform or ARM templates, CI/CD automation, and scripting (Python, Bash)- Familiarity with Salesforce systems highly preferred- Excellent communication skills and outstanding problem-solving ability in distributed environments- Demonstrated history of improving stability, availability, and delivery velocity for large-scale platforms-
Posted 2 weeks ago
5.0 - 10.0 years
1 - 5 Lacs
Chennai
Work from Office
Job Summary: The Business Strategic Manager will be responsible for driving sales performance and managing service operations across a designated territory in the medical equipment sector. This role requires a results-oriented professional with strong leadership capabilities to develop and execute business strategies, expand market presence, and ensure customer satisfaction through seamless coordination between sales and service teams. Key Responsibilities: Achieve sales targets by promoting biomedical equipment and services to hospitals, diagnostic centers, and healthcare institutions. Identify growth opportunities and implement strategic sales initiatives to increase market share. Develop strong relationships with key stakeholders including healthcare professionals, hospital administrators, and procurement teams. Lead and mentor a team of Sales Executives and Service Engineers, fostering a high-performance culture. Conduct joint field visits to support the team and strengthen customer engagement. Ensure timely and effective after-sales support in collaboration with the service department. Resolve customer concerns and escalations to maintain long-term client satisfaction and retention. Submit Monthly Review Meeting (MRM) and Management Information System (MIS) reports to the Sales and Ops Head. Prepare detailed sales forecasts, market analyses, and monthly performance reports. Participate in hiring, training, and performance reviews of the sales and service team. Support brand visibility and product positioning across the region Skills & Qualifications: Minimum 5+ years in medical equipment sales or service sales. Bachelor s degree (preferably in Biomedical Engineering, Life Sciences, or related field). Strong leadership and team management abilities. No of Position: 1
Posted 2 weeks ago
5.0 - 10.0 years
2 - 4 Lacs
Kochi
Work from Office
Job Summary: The Business Strategic Manager will be responsible for driving sales performance and managing service operations across a designated territory in the medical equipment sector. This role requires a results-oriented professional with strong leadership capabilities to develop and execute business strategies, expand market presence, and ensure customer satisfaction through seamless coordination between sales and service teams. Key Responsibilities : Achieve sales targets by promoting biomedical equipment and services to hospitals, diagnostic centers, and healthcare institutions. Identify growth opportunities and implement strategic sales initiatives to increase market share. Develop strong relationships with key stakeholders including healthcare professionals, hospital administrators, and procurement teams. Lead and mentor a team of Sales Executives and Service Engineers, fostering a high-performance culture. Conduct joint field visits to support the team and strengthen customer engagement. Ensure timely and effective after-sales support in collaboration with the service department. Resolve customer concerns and escalations to maintain long-term client satisfaction and retention. Submit Monthly Review Meeting (MRM) and Management Information System (MIS) reports to the Sales and Ops Head. Prepare detailed sales forecasts, market analyses, and monthly performance reports. Participate in hiring, training, and performance reviews of the sales and service team. Support brand visibility and product positioning across the region Skills & Qualifications: Minimum 5+ years in medical equipment sales or service sales. Bachelor s degree (preferably in Biomedical Engineering, Life Sciences, or related field). Strong leadership and team management abilities. No of positions : 1
Posted 2 weeks ago
2.0 - 5.0 years
2 - 3 Lacs
Kollam
Work from Office
Job Summary: We are hiring a qualified and experienced service Engineer for our service operations in Coimbatore . The role focuses on delivering smooth and efficient biomedical maintenance services, ensuring high compliance standards, and supporting operational excellence across healthcare facilities. Roles and Responsibilities : Perform preventive and breakdown maintenance of biomedical equipment across multiple departments. Provide hands-on technical support and equipment usage training to end users. Coordinate with OEMs and vendors for technical assistance, spare parts, and service escalations. Manage and maintain various medical equipment modalities including ICU, Imaging, OT, and Laboratory instruments. Maintain accurate service documentation and reports for compliance and audits. Ensure prompt service resolution and maintain high equipment uptime. Travel extensively within the assigned region for on-site service requirements. Key Skills and Competencies: Bachelor s Degree in Biomedical Engineering 2 5 years of experience in biomedical equipment maintenance Strong troubleshooting and diagnostic skills Specialist in Laboratory, X-ray, and Dialysis equipment Expertise in maintenance and repair of biomedical devices Good communication and interpersonal abilities Ability to manage multiple service calls and deliver under pressure Willingness to travel extensively for field support No of Positions: 1
Posted 2 weeks ago
2.0 - 5.0 years
1 - 2 Lacs
Kochi
Work from Office
Job Summary: We are looking for a proactive and goal-oriented Sales Executive to drive business development and customer engagement for our medical equipment division. The ideal candidate should have prior experience in medical equipment sales or service sales , with strong communication and relationship-building skills. This role involves managing the full sales cycle, from lead generation to closure, while ensuring client satisfaction. Responsibilities: Identify, approach, and acquire new customers in hospitals, clinics, and diagnostic centers. Promote and sell medical equipment based on customer needs and clinical applications. Conduct product demonstrations, presentations, and trials to key stakeholders. Maintain and develop relationships with existing clients to drive repeat business. Prepare and submit quotations, negotiate terms, and close sales deals. Coordinate with internal teams for order processing, delivery, and after-sales support. Achieve monthly and quarterly sales targets and report regularly on sales activities. Stay updated on industry trends, competitor products, and new market opportunities. Skills & Qualifications: 2 5 years of experience in medical equipment sales or service sales Any graduate degree; candidates with a science or engineering background are preferred. Strong interpersonal, communication, and negotiation skills. Ability to manage the complete sales cycle independently. Customer-focused mindset with problem-solving abilities. Proficient in MS Office; familiarity with CRM tools is an added advantage. Willingness to travel extensively within the assigned territory. No of Positions: 2
Posted 2 weeks ago
4.0 - 9.0 years
3 - 4 Lacs
Hubli
Work from Office
Job Summary : We are seeking a Self-driven and customer-oriented Area Sales Manager - Service Sales, to promote and sell after-sales services for biomedical equipment and solutions. The ideal candidate will be responsible for achieving Sales targets, building long-term client relationships, and ensuring high levels of customer satisfaction in the biomedical domain. Job Description Key responsibilities : Promote and sell annual maintenance contracts (AMCs), comprehensive maintenance contracts (CMCs), and installation & calibration services for biomedical equipment. Identify and develop new service business opportunities in existing and prospective customer accounts. Generate leads through market research, cold calling, and site visits to hospitals, diagnostic labs, and clinics. Prepare technical and commercial proposals in line with customer requirements. Work closely with the service delivery team to ensure quality and timely execution of services sold. Maintain and grow relationships with biomedical engineers, hospital administration, and procurement departments. Team management Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction. Keep track of service contracts, renewals, and upsell opportunities. Maintain accurate records of client interactions and sales activities using CRM tools. Stay updated on product developments, competitors, and industry trends. Requirements : Any Bachelor s degree/ Diploma 4+ years of proven experience in Service sales in medical devices / Health care Strong Communication, Negotiation and interpersonal skill Ability to work independently and manage time effectively. Willingness to travel as per business needs. No of positions : 1
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Drivers license and driving record that satisfies DNs fleet requirements. Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned.
Posted 2 weeks ago
2.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Description: Monitoring the Netcool browser to triage traps related to Windows, Unix and Network issues. Document alerts and response to such alerts within various ticketing systems. Gathering diagnostic information to assist Tier 3/4 teams with troubleshooting efforts. Facilitating hardware issues and ordering replacement parts. Installing / upgrading / troubleshooting Lumens SIA monitoring application. Ability to identify system, application, hardware issues or network issues and troubleshoot/escalate accordingly. Suggest improvements to current procedures and other work tools to improve efficiency as needed. Ensure all documented processes, procedures, and SLA s are adhered to. Update and maintain shift turnover. Monitor ticket queues in various ticketing systems and complete tasks required to maintain service levels and availability. Experience in handling Windows\ Linux server technologies. Understanding of networking concepts ITIL awareness Requirements: 3 - 5 years experience of working in a 7x24x365 fast-paced supporting multiple clients with the ability to work a flexible schedule. Basic Windows, Linux & Network skills Experience with network, application and system troubleshooting, monitoring tools and responding to alerts, escalation process and procedures. Needs to be independent while working on a team in a global environment. Excellent written and verbal communication skills. Excellent interpersonal skills with the ability to interact professionally with all levels within the organization Batchelors Degree in Engineering ( 15 Years of education) Excellent communication skills (Verbal and Written) Event/Alert management using Netcool Server Administration (Windows and Unix) Experience in Remedy ticketing tool Understanding of Server Hardware & Networking components Experience in troubleshooting Server issues Understanding of Networking concepts ITIL Awareness (Event, Incident & Change Management) "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."
Posted 2 weeks ago
2.0 - 10.0 years
4 - 12 Lacs
Bengaluru
Work from Office
Key Responsibilities Administer and maintain MS Exchange versions (2013/2016/2019) and on-premise infrastructure, including backup and restore procedures, mailbox management, and public folder replication. Provide advanced support for Exchange Online services, including hybrid configurations, mail flow troubleshooting, and message tracking. Configure and troubleshoot remote email access using Outlook and OWA. Manage and maintain anti-SPAM products and Enterprise Vault Servers. Architect, design, and implement solutions using Office 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and Security & Compliance. Handle Tier 3 operations and assist Tier 1 and 2 teams with complex issues. Troubleshoot advanced Office 365 issues using tools like PowerShell and diagnostic tools while adhering to SLA timelines. Collaborate with cross-functional teams to identify and resolve global technical issues. Monitor system performance and provide root cause analysis for complex issues. Execute projects related to migrations, new implementations, and system improvements for Office 365. Provide detailed reporting on Office 365-related tasks and tickets. Required Technical Skills Extensive knowledge of Windows Server OS (2008, 2012, 2016, 2019) and desktop environments (Windows 10/11). Proficiency in MS Exchange protocols (SMTP, POP3, RPC/HTTPS, MAPI/HTTPS). Experience with Exchange Hybrid Configurations and Azure AD Connect implementations. In-depth understanding of Office 365 features, including DKIM, DMARC, transport rules, DLP policies, and retention/archival policies. Knowledge of SharePoint Online architecture and Microsoft Teams troubleshooting. Advanced capabilities in tools like PowerShell, MFCMapi, IDFix, and diagnostic utilities. Experience with ADFS Single Sign-On and backup/restoration tools for Exchange environments. Strong grasp of network protocols (TCP/IP) and DNS mail traffic flows. Eligibility Criteria Minimum of 8-10 years of relevant experience. At least 2 years of experience as a Level 3 engineer. Bachelor s degree or higher in a related field. Microsoft certifications for Office 365 workloads are a plus. Behavioral Skills Excellent communication and customer handling skills. Strong analytical and problem-solving abilities. Ability to manage multiple tasks and deliver results within timelines. Highly organized and a team player. Quick decision-making and a proactive approach to issue resolution. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.
Posted 2 weeks ago
1.0 - 3.0 years
12 - 13 Lacs
Hyderabad
Work from Office
Support hours : Predominantly US business hours. Roles and Responsibilities: Acting as a Tier T1.5/2 for GCSC Teams. 1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT Predominantly US business hours. Expertise in Performing network triage Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE Managing the process of Service restoral and break/fix functions Scope include Analyze and escalate Prioritizing and analyzing the events in the network Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Technical Skills:- Minimum 2-3 years of relevant experience in telecommunications & managed network infrastructure industry More than 1 years of working experience, preferably on customer services interfacing with clients. 1-2 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Good knowledge on SDN/SDWAN Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Strong understanding of Voice, Data and IP networks is required. Excellent communication skills (verbal & written, technical & interpersonal) Excellent problem-solving skills Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Years of Experience : 2+yrs Education : BE/B.TECH + CCNA/CCNP certified Job ID R-73111 Date posted 07/21/2025
Posted 2 weeks ago
4.0 - 10.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. LEVEL 1 PRODUCT AND CUSTOMER SUPPORT Based in Bangalore India Great place to work. Great place to grow. For people interested in technology and for those with expertise in tourism. We provide multi-skilled, multilingual, cross-functional support to our business partners. Every day we assist Travel Agencies and Airlines around the world to resolve issues related to the Sabre software and Solutions Portfolio. We analyses problems, recommend corrective actions to Travel Agents and Airline Customers in collaboration with internal teams. Product & Customer Support is a modern organization focused on customers and building good relations with Sabre business partners. Our employees are a truly global and multicultural team. If you join us, you ll provide Sabre customers with awesome customer service related to our products and play a key part in building long-lasting relationships with them. This includes responding to customer inquiries, analyzing problems, using diagnostic tools, and recommending solutions to customer application questions. We provide product and technical support of Sabre Portfolio of Products via Phone, Call-Back, Chat and Web-Case. Key Responsibilities: Reports directly to the 1st Level Support Supervisor. Respond to customer inquiries, analyzing problems using diagnostic tools and recommending solutions to customer questions. relating to a Sabre HOST and a broad set of Solutions and its Functionalities. Utilizes technical and analytical skills to solve hardware, software, and network configuration problems. Installation and troubleshooting of Sabre provided applications. Interfaces with customers, internal departments, and vendors to identify their needs and establish hardware, software, and network requirements. Performs Product and Technical Support functions and provides routine support to Travel Agencies and Airline Customers in accordance with the set service standards. Provide Product and Technical Support of Sabre Products via Phone, Call-Back, Chat and Web-Case on a 24/7 Support Operation. Records all received contacts (Phone, Web-Case, Chat and Call-Back) in prescribed formats in CRM tool(s). Works collaboratively in a team environment with advanced support teams, account managers, implementation, and development resources to meet customer expectations regarding the resolution of maintenance issues. Ensure that customer needs are met. Must have the ability to evaluate the impact of the issue on the customer and escalate issues. Act as the lead interface with the customer, internal or external, regarding support of our products Good time management and priority setting skills are required to be able to manage daily responsibilities and own technical development and growth. Demonstrate sense of urgency for sensitive issues . Ensure to deliver the highest level of customer service and satisfaction while continuously demonstrating excellent teamwork, interpersonal skills, and commitment. Performs ad-hoc tasks assigned by the Leaders, Supervisors, Team Leads or Seniors i. e. , onsite support, floor walking, handling special projects etc. Job Requirements: Prior GDS knowledge (Sabre, Galileo, Amadeus) and travel industry knowledge is highly expected. Experience in software, hardware technical support and trouble shooting. Experience in remote troubleshooting. Experience with CRM tools such as Salesforce is desirable. Ability to analyses, identify key problems, articulate them efficiently and make decisions to solve issues. Excellent interpersonal and teamwork skills. Experienced in providing customer support using available multi channels: Call-back, Phone, Web-Case, Email and Chat. Ability to extend knowledge in area of new technologies. ITIL/ XML/ API/ SQL Programming will be a plus. Bachelors degree or equivalent desired. Diploma in basic IATA /UFTAA standard course will be a plus. Able to work in 24x7 shift model supporting a global customer base. Language Skills: Professional fluency in written and spoken English is a must. . . #LI-Hybrid#LI-BG1
Posted 2 weeks ago
0 years
0 Lacs
Bodh Gaya, Bihar, India
On-site
Job Title: Graphic Designer Location: Bodhgaya, Bihar (On-Site) Job Type: Full-Time Joining Type: Immediate Preferred About Us: Technoculture Research is re-imagining how the world measures health. We build micro-scale electrochemical laboratories that place lab-grade accuracy directly in the hands of clinicians, community health workers, and even patients at home. Our platform fuses microfabricated electrodes, novel surface chemistries, and microfluidics to run protein, nucleic-acid, and metabolite assays within minutes. By replacing costly optical detection with electron sensing, we slash instrument and per-test costs by roughly an order of magnitude, making precision diagnostics truly accessible. Our mission is clear: make diagnostics abundant so that every critical health decision is guided by immediate, affordable results, wherever care happens. Job Description: We are seeking a highly creative and skilled Graphic Designer with expertise in high-quality video production, 3D rendering, and advanced video editing. The ideal candidate will have a strong portfolio that demonstrates creative excellence in visual storytelling, motion graphics, and product visualisation. The role also requires proficiency in Canva for quick design turnarounds on marketing and internal content. Responsibilities: Create high-quality graphics, videos, and 3D-rendered product visuals. Design visually compelling assets using Canva for social media, presentations, and marketing materials. Edit and produce promotional, corporate, and explainer videos. Develop motion graphics, animations, and visual effects for product and corporate content. Collaborate with cross-functional teams (Product, Marketing, R&D) to develop creative content. Ensure brand consistency across all media outputs. Manage multiple projects while delivering high-quality content within deadlines. Qualifications: Bachelor’s degree in Graphic Design, Animation, Fine Arts, Multimedia, or related field. Proven experience in graphic design, video editing, and 3D visualisation. Proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator), 3D Software (Blender, Cinema 4D, or equivalent), and Canva . Strong design portfolio showcasing video editing, motion graphics, and 3D work. Preferred Qualifications: Experience with scientific, medical, or technology product visualisation. Familiarity with motion graphics and visual effects. Experience in storyboarding and scripting for videos. Skills: Strong visual storytelling, creativity, and design thinking. Excellent time management and ability to meet deadlines. Attention to detail with a commitment to quality. Collaborative approach with strong communication skills. Personal Attributes: Passionate about design and innovation. Proactive, self-motivated, and adaptable. Open to feedback and a continuous learning mindset. Willingness to work in a dynamic, fast-paced environment.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Hyderabad, Bengaluru
Work from Office
Position-Territory Sales Executive/Manager Location- Hyderabad and Bangalore Role & responsibilities: Meeting with Doctors and generating prescriptions within the specified territory. Achieving monthly sales targets, Monitoring Sales correction form, responsible for collection & outstanding payments. BTL / Doctors Camp Activities. Revenue Generation & Sales Targets. Having market awareness, provide support to the existing branches like marketing support and brand building activities etc. Preferred candidate profile: Qualification: BSc, B Pharma, MBA Experience: 1-6 Years Two-Wheeler is Mandatory
Posted 2 weeks ago
2.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries Core Job Responsibilities Business generation & development: Achieve monthly, quarterly, half yearly and yearly sales target by promoting company's products ethically to customers as per the business plan, also ensure Doctor / Customer Call average as per the customer management plan of the division Organizing Camps (CME) as per the division strategy and customer needs Facilitate the process of successful new product launch. To create and update customer list as per the therapy and product of the division. Ensure Ipad adoption (if applicable) as per division norms and adherence to CLM calls Brand Management Prescription audit for Abbott brands and other competitors' brands Generate POBs for Abbott brands as per the business plan Required Experience BSc/ B. Pharm or Any Graduate with minimum 2 years of prior experience as a Medical Representative Preferred Experience Candidate with prior/current experience in the same therapy. Candidates from MNC and top Indian Pharma companies will have added advantages. Fluent and confident in communication
Posted 2 weeks ago
0.0 - 1.0 years
0 Lacs
Bhopal, Madhya Pradesh
On-site
To proactively promote hospital services in the assigned territory by visiting doctors, clinics, diagnostic centers, pharmacies, corporates, and local communities , with the objective of increasing patient referrals, OPD footfall, and awareness about the hospital’s specialties. Key Responsibilities: Doctor & Clinic Engagement: Meet and build relationships with general physicians, specialists, and clinic owners to refer patients. Share information about hospital specialties, consultants, and health packages. Community Outreach Conduct health awareness campaigns in residential areas, schools, offices, and communities. Promote health check-up camps and tie-up events. Corporate Tie-ups: Visit corporate offices and propose preventive health check-up packages or pre-employment screening. Explore possibilities for MOUs with HR/Administration departments for employee healthcare. Referral Development: Identify and develop a network of referral partners (doctors, clinics, wellness centers). Monitor and track referrals and maintain strong follow-ups to ensure conversion. Patient Feedback and Service Promotion: Collect feedback from patients and referring doctors to improve service quality. Ensure that field visits translate into walk-ins or appointments. Market Intelligence: Monitor competitor activity and share insights with the marketing team. Identify new localities and areas for expansion or additional promotion. Reporting and Documentation: Maintain a daily visit log and submit weekly activity and progress reports. Track targets and KPIs as per management direction. Key Skills & Competencies: Excellent interpersonal and communication skills Strong relationship-building abilities Self-motivated and target-oriented Familiarity with the local geography and healthcare ecosystem Basic knowledge of hospital services and specialties Time management and reporting discipline Qualifications & Experience: Bachelor’s degree (preferably in Marketing, Business, or Life Sciences) 1–3 years of experience in field sales, preferably in healthcare, diagnostics, or pharma Fluency in local language and English Two-wheeler with valid driving license (preferred) Performance Metrics (KPIs): Number of daily field visits Monthly new patient registrations through outreach Referral conversion rate Corporate tie-ups and camp activations Retention and satisfaction rate of referral partners Job Types: Full-time, Fresher Pay: Up to ₹15,000.00 per month Benefits: Health insurance Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Bhopal, Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Field sales: 1 year (Preferred) Work Location: In person Expected Start Date: 01/08/2025
Posted 2 weeks ago
8.0 - 12.0 years
7 - 10 Lacs
Pune
Work from Office
Job Title: Service Manager Industrial Networking Location: Pune, India Department: Technical Services / Customer Support Reports To: Head Technical Operations / Director Services Job Purpose: To lead and manage the service delivery team responsible for installation, support, and maintenance of industrial networking equipment . The candidate must possess strong technical knowledge in industrial Ethernet, automation protocols , and network diagnostics , with proven leadership in handling OEM-grade customer expectations . Key Responsibilities: Team Leadership & Field Operations: Lead, train, and manage a service team across India for installation, commissioning, and post-sales support. Plan and deploy service resources for key accounts and high-priority escalations. Customer Engagement: Act as technical liaison for high-value clients such as Rockwell, Schneider, Honeywell, Yokogawa, and L&T Automation. Conduct service performance reviews, maintain proactive communication with automation engineers and client service teams. Technical Expertise: Provide hands-on support for configuring and troubleshooting managed switches, protocol converters, and industrial firewalls. Handle integration support with PLCs, SCADA systems, and DCS networks. Service Delivery Management: Monitor and improve service KPIs, turnaround time (TAT), and first-time fix rate. Maintain strong documentation practices, including RCA reports, service history, and network audit records. Coordination with Internal Teams: Collaborate with sales, R&D, and product teams for feedback on field issues and customer pain points. Support training initiatives for channel partners and customers on network best practices. Required Skills & Competencies: Technical Skills: Advanced knowledge of Modbus TCP/IP, EtherNet/IP, PROFINET, MRP, RSTP , and related automation protocols. Experience with network design and diagnostics for mission-critical systems. Hands-on with managed Layer 2/3 switches, media converters, serial device servers , firewalls, and VPN routers. Familiarity with SCADA/DCS environments and OEM specifications. Soft Skills: Strong client management skills ability to handle pressure from high-performance OEMs. Leadership and mentoring capabilities for technical teams. Good presentation and documentation skills. Analytical mindset for root cause analysis and system optimization. Qualifications: Education: B.E./B.Tech in Electronics, Electrical, Instrumentation, or Computer Science. (M.E./M.Tech or specialized certifications preferred.) Certifications: CCNA (Industrial preferred), CompTIA Network+, or equivalent industry certifications. Experience: 812 years of technical experience in industrial networking or automation support. Minimum 3 years in a leadership role, preferably handling OEM or system integrator accounts. Preferred Industry Exposure: Automation OEMs or solution partners (e.g., Rockwell, Schneider, Honeywell, Yokogawa, L&T, Siemens) Industrial SCADA/PLC/DCS integration companies Infrastructure automation projects (metros, smart grids, utilities)
Posted 2 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Join us as we pursue our ground-breaking vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we are committed to our work, customers, having fun, and most significantly to each other’s success. The Splunk Observability Cloud provides full-fidelity monitoring and fixing across infrastructure, applications, and user interfaces, in real-time and at any scale, to help our customers keep their services reliable, innovate faster, and deliver great customer experiences. Infrastructure Software Engineers at Splunk are cloud-native systems engineers who use infrastructure-as-code, microservices, automation, and efficient design to build, operate, and scale our products About The O11y SWAT Team The o11y SWAT Team is pivotal in diagnosing and resolving complex issues in large-scale, multi-tiered, and diverse infrastructures, including Kubernetes clusters and cloud environments, and applications are developed using multiple technologies. We collaborate with leading companies worldwide, including top corporations in communications, supply chain, transportation, and financial sectors. Our expertise greatly enhances the productivity and efficiency of these distinguished customers globally. As significant contributors to the development of OpenTelemetry (OTEL), this presents an outstanding opportunity for talented candidates to engage in impactful work on a global scale. What You'll Get To Do Participate in troubleshooting and resolving issues related to backend services for a scalable platform. Focus heavily on managing and diagnosing issues in large-scale Kubernetes deployments and containerized applications. Collaborate with cross-functional teams to identify and address performance and reliability issues. Assist in integrating monitoring solutions to enhance system diagnostics and troubleshooting processes. Contribute to improving operational practices and maintaining high system availability. Learn and apply best practices for identifying and resolving issues in microservices architecture and cloud-native environments. Stay informed about industry trends and emerging technologies related to backend services and Kubernetes. Must-Have Qualifications Over 5+ yrs of strong experience in software engineering principles, including debugging and problem-solving techniques. Strong familiarity with Kubernetes, including deployment, scaling, and management of containerized applications. Experience with backend technologies using languages such as Java, Python, or Go. Basic knowledge of cloud platforms and microservices architecture. Strong analytical skills and attention to detail. Bachelor's degree in Computer Science or a related field, with relevant experience. Nice-to-Have Qualifications Experience with cloud-native tools and services (e.g., AWS, Azure, or Google Cloud Platform). Familiarity with monitoring and observability tools, such as Prometheus or OpenTelemetry. Familiarity with web applications and frameworks like react Understanding of distributed systems and data management. Exposure to CI/CD pipelines and automation tools. We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Note
Posted 2 weeks ago
3.0 - 7.0 years
4 - 6 Lacs
Chandigarh
Remote
Company Overview We are a global fintech leader in securities finance, driving industry transformation through innovative, market-leading technology. Our SaaS solutions and tailored services support financial institutions across every stage of the securities finance lifecycle from trading and post-trade processing to data, analytics, regulatory compliance, and end-to-end securities finance platform delivery. Trusted by over 190 institutions in more than 30 markets worldwide, we help clients streamline operations, meet regulatory requirements, and unlock valuable market insights. Team Overview Join our Product Support Team in Chandigarh as a Senior Product Support Engineer (L2). This is a hands-on technical role responsible for resolving complex production issues, driving timely incident response, and directly supporting clients and internal teams. The team plays a critical role in ensuring system stability and client satisfaction across EquiLend's products. If you bring experience in SQL, Unix, and strong experience Incident Response, and thrive in a fast-paced, client-facing environment, we'd love to hear from you. Role Responsibilities Take ownership of high-priority production incidents and drive rapid resolution in coordination with internal and client stakeholders Troubleshoot and resolve complex business queries in live environments using SQL and Unix tools Lead and contribute to knowledge-sharing initiatives by documenting recurring issues, solutions, and best practices Collaborate with Development and DevOps teams to automate monitoring and incident recovery processes Play a key role in project go-lives, including execution, monitoring, and issue triage Develop and enhance advanced SQL scripts and automation tools to support faster diagnostics and recovery Mentor junior engineers on troubleshooting techniques and incident handling best practices Required Skills 3-7 years of commercial experience in application or product support roles Experience with SQL and Unix for analysis and Unix-based troubleshooting Demonstrates deep understanding of incident response workflows, including root cause analysis and client communications Prior experience in the Financial Services or trading domain is highly advantageous Ability to communicate clearly and confidently with both technical teams and client contacts Demonstrates strong problem-solving abilities in production-critical environments Comfortable working in Agile environments and contributing to continuous improvement initiative Role Location Benefits Hybrid Working: You can work remotely for up to 50 days each year. Variable Pay: Performance related variable pay award is available to reward your performance and contributions to the company's success. Generous Vacation Days Per Year: Take advantage of 30 vacation days annually, plus public bank holidays. Family Health Insurance Coverage : Comprehensive health insurance coverage for you and your dependents available from your first day. Personal Accidental Injury Insurance: Feel secure with personal accidental injury insurance provided from the start of your employment. Annual Team Building Retreat: Participate in an annual team-building retreat at a new and exciting location each year Relocation Assistance: If you're relocating from more than 40 miles away, we provide hotel accommodation and travel ticket reimbursement to help ensure a smooth transition. Diversity & Inclusion At EquiLend, we are committed to fostering an inclusive and diverse workplace where everyone is respected and valued. We believe that a variety of perspectives drives innovation and strengthens our success. If you require any reasonable accommodations during the interview process, please let us know - we're here to support you. #LI-Hybrid
Posted 2 weeks ago
0 years
1 - 2 Lacs
Calicut
On-site
Job Summary: We are looking for a skilled and detail-oriented Lab Technician to join our team. The ideal candidate will be responsible for performing laboratory tests, preparing samples, maintaining equipment, and supporting accurate and timely diagnostics. The technician will work closely with medical or research staff and must follow strict safety and quality guidelines. Key Responsibilities: Collect, label, and process biological samples such as blood, urine, stool, or tissue. Conduct routine and specialized laboratory tests as per standard procedures. Prepare slides, chemical solutions, and culture media as required. Record and analyze data, ensuring accuracy and reliability of results. Maintain and calibrate laboratory equipment regularly. Ensure cleanliness, hygiene, and safety of the laboratory at all times. Assist in maintaining lab inventory and ordering necessary supplies. Properly dispose of biohazardous waste according to safety guidelines. Document test results in logs or laboratory information systems (LIS). Follow standard operating procedures (SOPs) and quality control protocols. Assist Lab Incharge or medical staff as required. Qualifications: Diploma or Bachelor's degree in Medical Laboratory Technology (DMLT/BMLT) or related field. Minimum [2-3] years of experience in a laboratory environment Knowledge of laboratory instruments, procedures, and safety regulations. Basic understanding of medical terminology and infection control. Familiarity with Laboratory Information Systems (LIS) is a plus. Good attention to detail and ability to follow instructions. Strong organizational and time-management skills. Preferred Skills: Experience in pathology or diagnostic lab settings. Ability to work under pressure and handle multiple tasks. Good communication and teamwork skills. Knowledge of NABL standards is an advantage. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
Posted 2 weeks ago
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