6619 Diagnostics Jobs - Page 18

At HFS, we are committed to delivering superior customer experience and operational excellence through technology. As Lead – Digital Transformation, you will drive the organization’s digital strategy, reimagining processes and solutions across the secured lending value chain. The role demands a visionary leader who can translate business needs into scalable, tech-enabled solutions while improving customer experience, productivity, compliance, and agility. Key Responsibilities: Digital Strategy & Execution: Design and execute a comprehensive digital roadmap for HFS, aligned to business growth and transformation priorities. Identify and prioritize opportunities for digitization across origination, underwriting, disbursement, collections, and servicing. Process Reimagination & Automation: Lead process diagnostics and re-engineering exercises to reduce manual touchpoints, turnaround times (TAT), and operational risk. Drive implementation of workflow platforms, RPA, and digitized decision engines for faster loan processing and approvals. Technology Integration & Product Digitization: Partner with internal IT, product, credit, and sales teams to build digital journeys across customer and employee interfaces (e.g., mobile apps, digital DSA journeys, CRM). Evaluate and onboard suitable tech partners / SaaS platforms for API-led integrations (e.g., for KYC, bureau, legal, valuation, etc.). Data-Driven Decision Making: Leverage data and analytics tools to support real-time tracking, MIS dashboards, early warning systems, and risk modeling. Champion the use of AI/ML, OCR, and analytics for faster and smarter credit decisions. Change Management & Adoption: Drive organization-wide adoption of digital tools through training, communication, and stakeholder engagement. Cultivate a digital-first mindset across functions and field teams. Regulatory Compliance & Governance: Ensure that all digital initiatives adhere to applicable regulatory guidelines and internal compliance norms. Build robust controls into digital journeys to reduce fraud and enhance audit-readiness. Key Requirements: Education: B.E./B.Tech in Computer Science, Engineering or related field (mandatory). MBA or equivalent postgraduate qualification preferred. Experience: 10–15 years of experience, with at least 5 years in leading digital initiatives in the NBFC / BFSI space. Strong understanding of the secured lending ecosystem, including LAP and property-backed loan processes. Skills & Competencies: Expertise in process automation, digital platforms, CRM, API ecosystems, workflow tools, and mobile/web app integration. Experience working with fintechs and digital solution vendors. Strong project management, stakeholder alignment, and cross-functional leadership skills. Strategic thinking combined with execution orientation. Preferred Attributes: Experience in rolling out digital onboarding / eKYC journeys. Familiarity with LOS, LMS, and CRM systems used in lending. Comfort with agile ways of working and digital innovation sprints.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. This L3 TAC Engineer is the go-to expert for critical, escalated cases—owning resolution, mentoring peers, and feeding insights back into product improvements. You’re not just handling support; you're shaping the future of Palo Alto appliance reliability and TAC excellence. Roles & Responsibilities Technical Troubleshooting & Escalation Lead resolution of Tier‑3 support cases for Palo Alto NGFW, Panorama, GlobalProtect, Prisma SD-WAN, Prisma Access, Strata, and SASE cloud firewall products, Cortex within TAC workflows. Perform advanced diagnostics, packet captures, log analysis, root-cause analysis and lab reproductions. Interface directly with enterprise customers and act as a senior escalation point for P1/P2 incidents. Technical Leadership & Knowledge Management Mentor L1/L2 TAC engineers, shaping troubleshooting approach and case handling. Create/manage knowledge base articles, internal guides, and conduct training sessions for TAC teams. Cross-Functional Collaboration Work closely with Engineering, QA, and Product Management to escalate bugs and influence product improvements. For ETAC/Advanced TAC roles: be a bridge between TAC and Engineering—replicate issues, provide early-stage feedback on new products, and contribute to feature supportability. Automation & Tooling Develop troubleshooting scripts/tools (Python, REST, CI/CD) to speed up issue resolution and improve efficiency. Route supportability input into product release processes and assist with release validation workflows. Metrics, Process, & Incident Management Monitor case metrics: time-to-resolution, backlog, escalations; identify trends and efficiency gaps. Own P1/P2 incident lifecycle: ensure proper escalation, executive communication, and post-mortem reports. Required Qualifications Experience: 9–12 years in enterprise-level TAC/support or network/security engineering; 3+ years in L3 escalation roles Technical Skills: Expert in PAN-OS, firewalls, Panorama, Prisma SD-WAN, Prisma Access, Strata, SASE, VPN, routing (BGP, OSPF), packet diagnostics (Wireshark), Linux shells Certifications: PCNSE required; PCNSA, PCCSE Scripting: Python, REST API, or equivalent automation experience Soft Skills: Strong communicator; adept at customer-facing handling and cross-team leadership Work Scope: Ability to work across rotational shifts; availability for incident-based after-hours effort Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits Include Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

About the Company : We are seeking a highly motivated and skilled Electrical Design Engineer to join our product development team. The ideal candidate will have 3–5 years of relevant experience in the Earthmoving or Electric Vehicle industry, with a solid understanding of High Voltage DC systems, Automotive communication protocols, and wiring harness design. This role involves designing, developing, and validating electrical systems in heavy-duty vehicles with a focus on reliability, safety, and cost-efficiency. About the Role : The Electrical Design Engineer will be responsible for the design and development of electrical systems in vehicles, ensuring they meet safety and performance standards. Responsibilities : Design and development of vehicle electrical systems including high-voltage and low-voltage circuits. Create and manage electrical schematics and wiring harness drawings using AutoCAD Electrical or similar tools. Define, design, and validate 24V electrical systems and high-voltage DC circuits (up to 800V). Work on CAN-based communication networks including CAN, CAN IO, and CAN FD – architecture, diagnostics, and data logging. Collaborate with cross-functional teams including mechanical, software, and testing engineers to ensure system integration. Select appropriate electrical components, connectors, fuses, relays, sensors, etc. with respect to performance, cost, and environmental factors. Support vehicle prototyping, testing, and troubleshooting. Ensure compliance with ISO/IEC/SAE standards and functional safety practices (such as ISO 26262). Support field service and manufacturing teams with harness routing and serviceability concerns. Coordinate with suppliers for part development and DVP planning. Qualifications : B.E. / B.Tech in Electrical / Electronics Engineering. 3–5 years of relevant experience in Earthmoving Equipment / EV / Automotive industry. Strong knowledge of high-voltage DC systems, power distribution, contactors, and isolation systems. Expertise in AutoCAD Electrical, EPLAN, or equivalent CAD tools. Experience in wiring harness design, 2D/3D routing, and BOM preparation. Hands-on knowledge of CAN protocols (CAN, CAN FD), CAN analyzer tools (Vector CANalyzer, CANoe, etc.). Understanding of vehicle electrical architecture, grounding, shielding, and EMC compliance. Good analytical, documentation, and communication skills. Required Skills : Strong knowledge of high-voltage DC systems. Expertise in AutoCAD Electrical. Experience in wiring harness design. Hands-on knowledge of CAN protocols. Preferred Skills : Exposure to battery technologies.

Job Type: Full-Time (On-site) Experience: 4–5 years Location: Ahmedabad, India Key Responsibilities - Production Oversight & QA/QC Manage the entire hardware production lifecycle—from prototype validation to final QA. Ensure SOP and quality standards are followed for every production batch. Lead in-house testing: PCB validation, component checks, and on-device verification. Hardware & Embedded Testing Debug embedded firmware (C/C++ & Python) and support real-time validation. Conduct rigorous testing for hardware-software integration and environmental durability. Cross-Functional Collaboration Coordinate between R&D and Production teams for seamless handovers. Work with support and project teams to resolve issues and close feedback loops. Team Leadership Lead the QA and production testing team with clarity and accountability. Promote continuous improvement and maintain internal SOPs and training resources. Eligibility & Requirements -  B.Tech/B.E/M.E in Electronics, Electrical, or Instrumentation. 5+ years in electronics product development or QA/testing (IoT/embedded). Proficient in Embedded C/C++, Python, and hardware testing tools. Familiar with Git and product release workflows. Strong debugging, diagnostics, and QA documentation skills. Fluent in English (spoken and written). Kindly share your CV at hr@hummingbirdconsulting.work

Job Purpose: Demonstrates knowledge and skill in caring for the patient with the understanding of their needs for self-respect and dignity. Provides nursing careutilizing the nursing processfor all day care patients. Job Responsibilities: PATIENT CARE Admissiondischarge & transfer of patients. Data collection. Assessment of vital sigh. Physical examination & diagnostic evaluation. Continuous monitoring of patient. Following physical round & carrying out the order prescribed. Sending sample for diagnostic evaluations per requirement. Coordinating diagnostic & therapeutic procedure. Planning & implementation of patient care includes hygiene & nutrition. Administering medication. Providing comfort measures. Taking care of elimination. Giving health education. Maintaining records & reports. Attaining in-service education. WARD ADMINISTRATION Writing nursing care plan for the allocated patient. Performing nursing activities for admissiondischarge & transfer of the patient. Keeping patient belonging in safe custodyaccordance with the laid down policy of the hospital. Helping the ward sister for supervising the work of the other staff allotted in the unit for maintaining cleanliness & sanitation. Helping the ward sister in indenting & checking of drugs & supplies & maintaining the inventory. Maintaining nursing procedure. Sterilization of articles. Making rounds with doctors & senior nursing personnel. Keeping all the patient record up to date. Observing the patient condition and taking prompt action. Recording & reporting patient condition as & when required. Providing direct supervision over patient care carried out by the student in her ward. Participating in clinical teaching programme. Helping the student nurses in giving health education to the patient. Attending in-service class regularly. Candidate Requirements: Strives to develop good relations with other departments and ensures teamwork and co-operation amongst staff Actively promotes practices that save company resources and minimize wastage Willingness and initiative in acquiring knowledgeupdating skills and technology or professional competency Able to work under pressure and stressful situations while handling multiple tasks. Excellent documentation skills. Professional oral and written communication skills; must be able to interact and communicate effectively with individuals at all levels of the organizationas well as communicate with tactdiplomacyand a high level of cultural sensitivity Strong attention to detail

Job Description Are you excited to work with innovative security products? Do you enjoy creating innovative and strategic solutions to solve complex problems? Join our team Cloud Experience team builds the core interfaces that allow customers and developers to integrate seamlessly with Akamai. We work to enrich the compute experience of our customers. We provide tools that help customers validate safety and correctness of web properties. We provide edge diagnostics and enrich developer experience via APIs, CLI and Terraform. Partner with the best As a Senior Software Engineer, contribute to developing solutions using innovative technology and advanced open-source projects. As a Software Engineer Senior, you will be responsible for: Designing, developing, and deploying monitoring and observability tools for essential infrastructure systems. Developing dashboards and alerting systems for Kubernetes clusters, cloud security, and performance metrics. Monitoring and addressing availability and performance concerns Collaborating with developers, QA, and product teams in Agile environments to troubleshoot, streamline, and improve. Enhancing system performance while improving release reliability through automation and optimization. Enhancing CI/CD pipelines while introducing best practices in cloud infrastructure and infrastructure as code. Do What You Love To be successful in this role you will: Hold qualifications in Computer Science, Engineering, or a related technical field. Have 5+ years' experience in a DevOps or development role Demonstrate expertise in data structures, algorithms, and database systems. Demonstrate proficiency in Python, Golang, Java, or a similar high-level programming language. Demonstrate expertise using Kubernetes, monitoring tools (Prometheus, Grafana), and cloud platforms (AWS, GCP, Azure). Demonstrate expertise using CI/CD tools (e.g., Jenkins) and infrastructure-as-code frameworks (e.g., Terraform). Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Required Business generation & development: Achieve monthly, quarterly, half yearly and yearly sales target by promoting company's products ethically to customers as per the business plan, also ensure Doctor / Customer Call average as per the customer management plan of the division Organizing Camps (CME) as per the division strategy and customer needs Facilitate the process of successful new product launch. To create and update customer list as per the therapy and product of the division. Ensure Ipad adoption (if applicable) as per division norms and adherence to CLM calls Brand Management Prescription audit for Abbott brands and other competitors' brands Generate POBs for Abbott brands as per the business plan

This role is for one of Weekday's clients Salary range: Rs 3000000 - Rs 4000000 (ie INR 30-40 LPA) Min Experience: 4 years Location: Gwalior JobType: full-time Requirements We are actively seeking an experienced and highly skilled Consultant - Glaucoma Surgeon to join our team at a reputed tertiary eye care center. The ideal candidate will have specialized expertise in the diagnosis and surgical management of glaucoma , with a strong academic and clinical background from leading ophthalmic institutions. This is a full-time consultant position and offers a highly rewarding opportunity to work with a team of renowned ophthalmologists and contribute to the advancement of glaucoma care. Key Responsibilities: Conduct comprehensive glaucoma diagnostics, including visual field analysis, OCT interpretation, gonioscopy, and optic nerve head assessment. Perform a wide range of glaucoma surgeries, including but not limited to trabeculectomy, glaucoma valve implants, MIGS (minimally invasive glaucoma surgeries), and combined cataract-glaucoma procedures. Lead outpatient glaucoma clinics with high standards of patient care and clinical efficiency. Collaborate with general ophthalmologists and subspecialty colleagues for co-management of complex cases. Maintain accurate and complete documentation of all patient interactions, surgical outcomes, and follow-ups in accordance with institutional protocols. Contribute to clinical training programs, mentoring junior doctors and fellows as required. Participate in academic initiatives, CMEs, workshops, and research projects related to glaucoma. Adhere to all clinical governance, patient safety, and ethical standards. Assist in developing patient awareness programs and preventive glaucoma screening camps. Required Qualifications: MS/MD/DNB in Ophthalmology from a recognized medical institution. Completion of a fellowship in Glaucoma diagnostics and surgery from one of the top-tier eye hospitals such as: LV Prasad Eye Institute Aravind Eye Hospital Narayana Nethralaya, Bangalore Sankara Nethralaya, Chennai Minimum of 2 years of independent experience post-fellowship in glaucoma management and surgery. Preferred Skills & Attributes: High level of surgical precision, patient empathy, and diagnostic acumen. Sound understanding of glaucoma pathophysiology, therapeutics, and laser procedures. Competence in managing advanced and refractory glaucoma cases. Strong communication and interpersonal skills to interact effectively with patients, peers, and multidisciplinary teams. Willingness to participate in community outreach programs and screening initiatives. Ability to maintain confidentiality and adhere to medical ethics and hospital protocols. Familiarity with EMR systems and digital tools for patient records and imaging.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Achieve Division wise primary target and ensure it to be equal to or greater than Secondary. Generate maximum prescriptions & increase market share. Ensure zero cases of expiry on Stockist shelf by timely liquidation of stocks by prescription generation. Timely sharing of competitor and market information with the ABM and Division. Relationship building with customers and Stockist. Timely Stockist visit as per the defined frequency without deviation. Ensuring doctors are appropriately prioritized and met with the right frequency. Leverage managerial as well as marketing and support functions for engaging appropriately with important customers and to strengthen relationships. Plan and monitor new product introduction, stocking as per plan and sales progress. Provide information in a timely manner about the new product to the Stockist. Report field work on daily basis in the assigned online system. Organizing Camps (CME) as per the division strategy and customer needs. Generate POBs for Abbott brands as per the business plan Experience REQUIRED EXPERIENCE 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.

Job Summary This role leads Commercial Excellence, Sales Operations, and Marketing execution across the APOC India+ region. It is responsible for driving strategic initiatives, optimizing commercial processes, and supporting cross-functional execution to achieve revenue and profitability goals. Responsibilities Commercial Excellence & Sales Operations: Define and track KPIs to monitor business performance and support strategic goals. Develop field force targets and contribute to sales incentive plan design and validation. Lead business analytics and dashboard development to support leadership decisions. Promote CRM adoption (Salesforce) and advocate global sales play book to enable a performance-driven culture. Drive sales funnel progression and achievement of commercial excellence KPIs Ensure compliance with internal audit, finance, and statutory requirements. Coordinate order processing, logistics, and communication between importers/distributors and global teams. Manage distributor lifecycle including onboarding, compliance checks, sub-dx alignment, contract support, and database maintenance. Monitor market pricing, distributor discounting, and business support activities Oversee distributor governance at all levels (T1/T2/T3) and track performance Forecast demand, manage inventory levels, and mitigate product expiries and returns. Drive Integrated Business Planning (IBP) processes to ensure SKU-level forecasting accuracy. Ensure timely placement of monthly Purchase Orders and advance payments in alignment with IBP plans Finance Planning & Governance Drive financial strategy planning and execution (e.g., rLBE, pricing decisions) to meet P&L objectives of top-line, GM, and Div Margin. Proactively drive GMI projects to enhance profitability. Ensure timely inputs to calibrate provisions in the P&L and report financials weekly, monthly and annually to required internal partner Ensure all expenses are captured or provided for under the appropriate heading. Build business cases for strategic projects and deals Support India+ to achieve monthly, quarterly and annual revenue targets Marketing & Strategic Initiatives Support the development and execution of marketing strategies Monitor government business pipeline, provide execution support and track progress Support new product launches, identify growth opportunities and drive/monitor track performance of key growth drivers. Lead and execute strategic projects aligned with business objectives Requirements: Education and Experience Education: Bachelor’s degree in Science, Business, or accounting; MBA desirable. Experience: 10-12 years- experience with at least 3 years in SFE, commercial excellence or sales operations roles, preferably within medical devices/diagnostics. Exposure of sales strongly preferred. Additional accounting and audit experience beneficial Key attributes: Overall flair for numbers, business orientation, basic knowledge of CRM and systems, ability to influence teams and managers Managerial Strategic thinking & analytical skills Problem solving and decision-making skills Communication Skills & Clarity of thought Behavioral Ability to influence cross-functional teams and senior leadership High integrity, accountability, and customer-centric mindset. Conflict management and strong interpersonal skills Agile mindset with a focus on continuous improvement. Functional / Technical Functional & Technical Knowledge on incentives, CRM, MS Office tools etc. Flairs for numbers and forecasting (essential) Highly developed presentation skills

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Achieve Division wise primary target and ensure it to be equal to or greater than Secondary. Generate maximum prescriptions & increase market share. Ensure zero cases of expiry on Stockist shelf by timely liquidation of stocks by prescription generation. Timely sharing of competitor and market information with the ABM and Division. Relationship building with customers and Stockist. Timely Stockist visit as per the defined frequency without deviation. Ensuring doctors are appropriately prioritized and met with the right frequency. Leverage managerial as well as marketing and support functions for engaging appropriately with important customers and to strengthen relationships. Plan and monitor new product introduction, stocking as per plan and sales progress. Provide information in a timely manner about the new product to the Stockist. Report field work on daily basis in the assigned online system. Organizing Camps (CME) as per the division strategy and customer needs. Generate POBs for Abbott brands as per the business plan Experience REQUIRED EXPERIENCE 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities 1. To analyse and prepare working plan for the territory basis the data provides/ market research 2. To be able to follow up, monitor and achieve targets of the territory 3. Implementation & execution of all strategies 4. Stakeholder engagement- doctors, stockist, retailers, chemists and institutions pharmacy 5. Discipline and punctual with set timelines for multiple internal processes 7. Basic computer skills- excel working, word & email exchanges 6. Fast learner and adaptable to change in market 7. Strong communication skills (verbal)- English and local language 8. Effective in-clinic performance 9. Basic understanding and ability to explain anatomy physiology and product portfoli0 10. Organizing Camps (CME) as per the division strategy and customer needs 11. Prescription audit for Abbott brands and other competitors' brands 12. Generate POBs for Abbott brands as per the business plan Experience REQUIRED EXPERIENCE 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Achieve Division wise primary target and ensure it to be equal to or greater than Secondary. Generate maximum prescriptions & increase market share. Ensure zero cases of expiry on Stockist shelf by timely liquidation of stocks by prescription generation. Timely sharing of competitor and market information with the ABM and Division. Relationship building with customers and Stockist. Timely Stockist visit as per the defined frequency without deviation. Ensuring doctors are appropriately prioritized and met with the right frequency. Leverage managerial as well as marketing and support functions for engaging appropriately with important customers and to strengthen relationships. Plan and monitor new product introduction, stocking as per plan and sales progress. Provide information in a timely manner about the new product to the Stockist. Report field work on daily basis in the assigned online system. Organizing Camps (CME) as per the division strategy and customer needs. Generate POBs for Abbott brands as per the business plan Experience REQUIRED EXPERIENCE 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.

We are seeking a skilled and reliable On site Service Engineer - KOZHIKODE to provide on-site support for photocopier machines and multifunction printers (MFPs) . In this role, you will be responsible for the installation, maintenance, and repair of photocopiers at various client locations, ensuring high-quality service and customer satisfaction. What We Offer: Competitive salary and travel allowance Ongoing training and development Opportunity to work with a supportive and experienced team Exposure to a variety of clients and office environments Key Responsibilities: Install, set up, and configure photocopiers and MFPs at client sites Perform regular preventive maintenance and diagnostics to ensure machine reliability Troubleshoot and repair technical faults promptly and efficiently Provide clear technical support and guidance to end users Maintain accurate service records and reports Manage spare parts and tools effectively Respond to service calls in a timely and professional manner Build strong customer relationships through excellent service delivery Requirements: Strong understanding of mechanical and basic electrical systems Good troubleshooting and problem-solving skills Valid driver’s license and willingness to travel locally Ability to work independently with minimal supervision Strong communication and customer service skills Technical certification or diploma in electronics, IT, or related field is a plus If you're a dependable engineer with a passion for customer service and technical excellence, we’d love to hear from you. Apply now with your resume to our email id Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus

Job Overview We are seeking an experienced and dynamic Clinical Cosmetology & Trichology Faculty Member to join our institution. This role blends the art and science of cosmetology with advanced trichology—empowering students with both aesthetic skills and deep scalp & hair health expertise. Key Responsibilities Develop & deliver coursework in cosmetology and trichology, including theory and hands‑on clinical training. Lead practical demonstrations on hair care, scalp analysis, microscopic diagnostics, alopecia treatments, and healthy hair regimens. Supervise clinical lab sessions and one-on-one student consultations. Evaluate student progress via written tests, practical assessments, and clinical performance. Mentor students , advising on academic paths and professional certification opportunities. Stay current with advancements in trichology and cosmetology, including nutrition, scanning technologies, scalp therapies, and holistic hair wellness. Collaborate with faculty on curriculum development, program quality review, and regulatory compliance. Ensure labs and lecture spaces comply with safety and hygiene standards; support accreditation audits. Participate in faculty meetings and ongoing professional development. Qualifications & Skills Educational Credentials : Master’s degree in Cosmetology, Trichology, or a related field preferred ; Bachelor's degree with extensive professional experience accepted. Licensure & Certification : Licensed cosmetologist instructor (state-specific); Certification in trichology Professional Experience : Minimum 3–5 years of practical experience in cosmetology, hair treatments, or scalp diagnostics; Demonstrated expertise in trichological procedures, using trichoscopy, diagnosing conditions like alopecia, recommending treatments and lifestyle adjustments IndeedCosmetology Guru. Teaching & Instruction : Prior experience teaching in a cosmetology school or clinical setting; Ability to explain complex scientific and clinical subjects in an accessible, engaging way. Technical Tools : Proficiency with microscopes, digital imaging, low-level laser devices, and clinical systems. Communication Skills : Excellent interpersonal, presentation, and mentorship capabilities. Additional Attributes : Commitment to student success, professional ethics, and continual learning in beauty‑health integration. Job Type: Full-time Pay: ₹50,000.00 - ₹200,000.00 per month

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Achieve Division wise primary target and ensure it to be equal to or greater than Secondary. Generate maximum prescriptions & increase market share. Ensure zero cases of expiry on Stockist shelf by timely liquidation of stocks by prescription generation. Timely sharing of competitor and market information with the ABM and Division. Relationship building with customers and Stockist. Timely Stockist visit as per the defined frequency without deviation. Ensuring doctors are appropriately prioritized and met with the right frequency. Leverage managerial as well as marketing and support functions for engaging appropriately with important customers and to strengthen relationships. Plan and monitor new product introduction, stocking as per plan and sales progress. Provide information in a timely manner about the new product to the Stockist. Report field work on daily basis in the assigned online system. Organizing Camps (CME) as per the division strategy and customer needs. Generate POBs for Abbott brands as per the business plan Experience REQUIRED EXPERIENCE 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Required Business generation & development: Achieve monthly, quarterly, half yearly and yearly sales target by promoting company's products ethically to customers as per the business plan, also ensure Doctor / Customer Call average as per the customer management plan of the division Organizing Camps (CME) as per the division strategy and customer needs Facilitate the process of successful new product launch. To create and update customer list as per the therapy and product of the division. Ensure Ipad adoption (if applicable) as per division norms and adherence to CLM calls Brand Management Prescription audit for Abbott brands and other competitors' brands Generate POBs for Abbott brands as per the business plan Required Experience BSc/ B. Pharm or Any Graduate with minimum 2 years of prior experience as a Medical Representative Preferred Experience Candidate with prior/current experience in the same therapy. Candidates from MNC and top Indian Pharma companies will have added advantages. Fluent and confident in communication

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities 1. To analyse and prepare working plan for the territory basis the data provides/ market research 2. To be able to follow up, monitor and achieve targets of the territory 3. Implementation & execution of all strategies 4. Stakeholder engagement- doctors, stockist, retailers, chemists and institutions pharmacy 5. Discipline and punctual with set timelines for multiple internal processes 7. Basic computer skills- excel working, word & email exchanges 6. Fast learner and adaptable to change in market 7. Strong communication skills (verbal)- English and local language 8. Effective in-clinic performance 9. Basic understanding and ability to explain anatomy physiology and product portfoli0 10. Organizing Camps (CME) as per the division strategy and customer needs 11. Prescription audit for Abbott brands and other competitors' brands 12. Generate POBs for Abbott brands as per the business plan Experience REQUIRED EXPERIENCE 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.

Overview: PepsiCo Data BI & Integration Platforms is seeking an experienced highly skilled professional for managing and optimizing Apache and Oracle WebLogic server environments (on-premises and AWS/Azure cloud) ensuring high availability, performance, and security of PepsiCo’s Global enterprise applications. The ideal candidate will have extensive hands-on experience and deep expertise in Apache and Oracle WebLogic administration, troubleshooting, and advanced configuration; deep hands-on experience with cloud Infrastructure as Code (IaC), cloud network design, cloud security principles, cloud modernization and automation. Responsibilities: Leadership and Guidance Manage and mentor a team of cloud platform infrastructure SMEs, providing technical leadership and direction. Modernization Migration and modernization of Apache/WebLogic to Azure/AWS Patching and Upgrades Troubleshooting and Problem Resolution Identifying and resolving system and application issues, including performance degradation, connectivity problems, and security breaches. Participating in project planning and change management, including root cause analysis for issues. On-Call Support: Providing on-call support for production environments. Documentation Creating and maintaining documentation of configuration changes, system processes, and troubleshooting procedures. Collaboration Working closely with development, operations, and other teams to support application lifecycle management and ensure smooth operation. High Availability, Business Continuity and Disaster Recovery Configuring and maintaining high availability and disaster recovery solutions, including clustering and failover mechanisms & testing. Apache/WebLogic Installation and Configuration WebLogic – Installation, configuration, and maintenance of WebLogic Server instances, including domains, clusters, and authentication providers. WebLogic – Integrating WebLogic with other systems, such as web servers (Apache, etc.), messaging systems, and databases. Apache – Installation, configuration, and maintenance of Apache web servers and Tomcat infrastructure. Application Deployment WebLogic – Deploying and managing applications (, including WAR, EAR, and JAR files) on the WebLogic Server, ensuring proper configuration and integration. Apache – Deploying and configuring web applications for serving static content and routing requests. Apache/WebLogic – Performing capacity planning and forecasting for the application and web infrastructure. Performance Tuning and Optimization WebLogic – Optimizing the performance of WebLogic Server and applications through techniques like heap size configuration, thread dump analysis, and other performance tuning methods. Apache/WebLogic – Monitoring server performance, identifying bottlenecks, and implementing optimizations to improve efficiency and responsiveness. Security Administration WebLogic – Implementing and managing security configurations/realms, including SSL/TLS, user authentication, and access control - users, groups, roles, and policies. Apache – Managing security and access controls for the Apache environment and implementing secure coding practices Automation and Scripting Developing and implementing scripts (e.g., WLST) to automate routine tasks and manage the WebLogic/Apache environment, including integration with Elastic, Splunk and ServiceNow. Developing and implementing automation strategies, including CI/CD pipelines, and analyzing processes for improvements. Leverage Oracle Web Management Pack for automation. Monitoring and Alerting WebLogic – Monitoring server health, performance metrics, and logs, and tuning WebLogic configurations for optimal performance. WebLogic – Utilizing monitoring tools (e.g., Nagios, Zabbix) to track server health and performance, and troubleshooting issues and outages. Apache - Monitoring the Apache environment to resolve issues and tracking website performance through analytics. Cloud Infrastructure & Automation Implement cloud infrastructure policies, standards, and best practices, ensuring cloud environment adherence to security and regulatory requirements. Design, deploy and optimize cloud-based infrastructure using Azure/AWS services that meet the performance, availability, scalability, and reliability needs of our applications and services. Drive troubleshooting of cloud infrastructure issues, ensuring timely resolution and root cause analysis by partnering with global cloud center of excellence & enterprise application teams, and PepsiCo premium cloud partners (Microsoft, AWS, Apache & Oracle). Establish and maintain effective communication and collaboration with internal and external stakeholders, including business leaders, developers, customers, and vendors. Develop Infrastructure as Code (IaC) to automate provisioning and management of cloud resources. Write and maintain scripts for automation and deployment using PowerShell, Python, or Azure/AWS CLI. Work with stakeholders to document architectures, configurations, and best practices. Knowledge of cloud security principles around data protection, identity and access Management (IAM), compliance and regulatory, threat detection and prevention, disaster recovery and business continuity. Qualifications: A bachelor’s degree in computer science or a related field, or equivalent experience. 10 to 12 years of experience in Apache/WebLogic server environment, including architecture, operations and security, with at least 6 to 8 years of experience leading cloud migration/modernization. Extensive hands-on experience on WebLogic: server architecture deployment (deployment plans/descriptors) administration Java and J2EE technologies JMS and messaging bridges relational databases (e.g., Oracle, Exadata) WebLogic Diagnostics Framework (WLDF), Oracle Web Management Packs MBeans and JMX WLST, shell scripting integration with cloud platforms (AWS, Azure) containerization using Docker and Kubernetes Extensive hands-on experience on Apache: web server administration including IIS and Tomcat configuring Apache to serve static contents using Alias, Directory Directives and Caching routing dynamic requests using URL Rewrite (simple redirect and complex URL manipulation) and Virtual Hosts performance tuning modules, operating system settings CDN integration with cloud platforms (AWS, Azure) containerization using Docker and Kubernetes Extensive hands-on experience with Windows and Linux administration skills. Extensive hands-on experience with web servers (e.g., Apache, Nginx), security realm configuration including LDAP and custom security providers. Extensive hands-on experience leading cloud migration and modernization with experience/understanding in: AWS Elastic Beanstalk, Amazon EC2, ECS/EKS, Docker, AWS Application Migration Service, microservice refactoring. Azure WebLogic server, Virtual Machines, AKS Oracle certification in WebLogic, Azure/AWS is preferred. Extensive hands-on experience implementing high availability and disaster recovery for Apache/WebLogic or with other cloud platform technologies. Deep knowledge of cloud architecture, design, and deployment principles and practices, including microservices, serverless, containers, and DevOps. Deep expertise in Azure/AWS networking and security fundamentals, including network endpoints & network security groups, firewalls, external/internal DNS, F5 load balancers, virtual networks and subnets. Proficient in scripting and automation tools, such as Bash, PERL, PowerShell, Python, Terraform, and Ansible. Excellent problem-solving, analytical, and communication skills, with the ability to explain complex technical concepts to non-technical audiences. Strong self-organization, time management and prioritization skills An elevated level of attention to detail, excellent follow through, and reliability Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization Ability to listen, establish rapport, and credibility as a strategic partner vertically within the business unit or function, as well as with leadership and functional teams Strategic thinker focused on business value results that utilize technical solutions Strong communication skills in writing, speaking, and presenting Capable to work effectively in a multi-tasking environment. Fluent in English language.

The Windows & Devices (W+D) organization is driving the next wave of AI innovation across the Windows ecosystem. As part of this mission, we are seeking a Senior Product Manager to lead AI fundamentals efforts that ensure our AI experiences are performant, power efficient, reliable, and trustworthy across diverse silicon and system configurations. This role sits at the intersection of AI, silicon, and system fundamentals. You will define and drive fundamentals strategies for AI workloads, partner with engineering and silicon teams, and build tools and data pipelines that provide deep insights into AI features, model behaviors, and system impact. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities AI Fundamentals Strategy: Define and evolve the fundamentals strategy for AI workloads across Windows devices, ensuring alignment with product goals and customer expectations. Cross-Functional Leadership: Collaborate with engineering, silicon, and platform teams to define fundamentals requirements, prioritize scenarios, and drive execution. Data-Driven Insights: Leverage telemetry, performance profiling, and diagnostics to identify gaps, validate improvements, and inform product decisions. Tooling and Automation: Partner with engineering to develop scalable fundamentals tools and dashboards that provide visibility into AI model performance, accuracy, and system impact. Customer-Centric Design: Ensure fundamentals efforts reflect real-world usage and customer scenarios, with a focus on quality, reliability, and inclusivity. Communication and Influence: Clearly articulate fundamentals goals, findings, and trade-offs to technical and non-technical stakeholders, including executives. Continuous Improvement: Drive a culture of learning and iteration, using data and experimentation to refine fundamentals processes and improve product fundamentals. Qualifications Required Qualifications: Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development OR equivalent experience. Other Requirements : Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Excellent written and verbal communication skills. Solid analytical skills and experience working with telemetry, diagnostics, or profiling tools. Strong background and working experience in OEM ecosystem Proven ability to lead cross-functional initiatives and influence without authority. Experience with system fundamentals, performance engineering, or platform validation. Experience with system-level performance, power, or silicon fundamentals. Passion for building inclusive, customer-obsessed products. #W+DJOBS Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Title: Key Account Manager – Health Care Sales Location: [Specify City/Region] Department: Sales & Business Development CTC: Up to ₹50,000 per month Experience Required: 2 to 5 years in health care/pharma/medical sales Job Summary: We are looking for a dynamic and motivated Key Account Manager (KAM) with experience in health care or medical sales to manage and grow key accounts. The KAM will be responsible for driving sales, nurturing client relationships (such as hospitals, clinics, and doctors), and ensuring service satisfaction to achieve revenue goals. Key Responsibilities: Develop and maintain long-term relationships with key hospitals, doctors, and health care institutions Identify new business opportunities and convert them into long-term accounts Achieve monthly/quarterly sales targets and revenue growth Conduct regular field visits to client locations for sales meetings and support Coordinate with internal teams (operations, logistics, support) to ensure service quality Handle client queries, feedback, and escalations professionally Provide market intelligence and competitor insights to improve strategies Maintain accurate sales reports, CRM data, and documentation Support in tenders, rate negotiations, and contract renewals Attend industry events, medical conferences, or outreach programs as required Candidate Requirements: Graduate in Science, Pharmacy, Business, or related field (MBA is a plus) 2–5 years of experience in health care, diagnostics, medical device, or pharma sales Strong client relationship and communication skills Proven track record of achieving sales targets Proficiency in MS Office and CRM tools Willingness to travel within territory or region Highly self-motivated, target-oriented, and a team player Preferred Industry Backgrounds: Health Care / Hospitals Pharma / Medical Devices Home Health Care / Diagnostics Health Tech / Insurance (B2B/B2C) Perks & Benefits: Attractive incentives based on performance Travel allowance / reimbursements Career growth opportunities in a growing health care brand Training & development programs Job Types: Full-time, Permanent, Fresher Pay: ₹21,687.94 - ₹50,607.55 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work from home Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Commission pay Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person Speak with the employer +91 9963020757

Summary Join us to shape the future of Novartis through leading Organization Development projects that address complex enterprise-wide organizational challenges, as part of the Organization Development (OD) Centre of Excellence (CoE) team. Partner with business leaders and People & Organization (P&O) to solve complex organizational challenges and drive impactful enterprise-wide transformation. Use your expertise in Organization Design, Organizational Health Diagnostics, Change Management and Strategic Workforce Planning to build lasting capabilities and help reimagine medicine. #Hybrid Location: Hyderabad, India About the Role Key Responsibilities: Act as senior expert with a primary focus to diagnose, frame and address complex organizational challenges at the Enterprise level that cut across Novartis businesses. Working in an integrated and collaborative way with business leaders, their teams, and P&O colleagues to collectively address business challenges considering Novartis strategy and create the organizational capability needed to drive business performance. Lead the design and implementation of high-quality Organisational Health Diagnostics, Change Management, Strategic Workforce Planning and/or Organisation Design solutions Design & deliver impactful change management strategies and interventions to support business transformation. Actively contributes to the collective development of OD as an active member of the OD and P&O community to support business needs now and in the future. Lead the development and implementation of high-quality enterprise-wide OD approaches in support of identified business needs in partnership with colleagues in the OD community for use across the company. Share knowledge and experience gained from OD interventions & contribute to skills development activities in the OD area Provide thought leadership in line with expertise. Essentials Requirement: Relevant degree, postgraduate and working qualifications preferred in relevant business or applied behavioral sciences (e.g. Strategy, Business Administration, Organization Development, Psychology, HR Management, MBA, etc). Track record of designing and delivering impactful organization change in complex corporate environments Demonstrated experience gained in Organization Design & Development, supported by broader consulting, P&O or change management experience. Significant experience with senior executive engagement and facilitation, strong influencing ability through consulting, communication and relationship building skills. Proven analytical and conceptual skills, combined with ability to implement Proven expertise in OD and change management methodologies Known for strong collaboration and networking with the broader P&O community and other stakeholders External consulting and/or business leadership experience would be valuable Ability to deal with highly complex environment, reducing complexity into strategy decision recommendations Ability to make an impact in ambiguous, complex environments Proficiency in English required – spoken & written, other languages is an asset. Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division People & Organization Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Human Resources Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Responsible for Sales Target achievement of all the divisions (TAM) Responsible for maintaining desired Reagents & Equipment Ratio Responsible to drive the activities resulting to secondary sales such as UCP/UCV, % BCL Coverage, Roadshows, Demo Campaign, CMEs and Conference Participations Responsible for the regular reporting in CRM. Responsible for driving the leads and funnel management in the allocated region. Ensuring implementation of all the marketing strategies in the assigned territory. Responsible for good financial discipline in the territory. Ensuring successful launch of all the new products in the territory. Ensuring liquidation of short shelf-life products as per given guidelines. Ensuring knowledge enhancement by self-learning and all the training programs conducted by the company. Ensuring to keep the marketing team updated regarding the competitors’ activities in the assigned territory. Ensuring timely submissions of Sales and Closing Statement Job Types: Full-time, Fresher Pay: From ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person Application Deadline: 08/08/2025

Product Manager II Hyderabad, Telangana, India Date posted Jul 28, 2025 Job number 1848218 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Product Management Discipline Product Management Employment type Full-Time Overview The Windows & Devices (W+D) organization is driving the next wave of AI innovation across the Windows ecosystem. As part of this mission, we are seeking a Product Manager II to lead system fundamentals efforts that ensure our Windows experiences are performant, power efficient, and reliable across diverse silicon and system configurations. This role sits at the intersection of silicon, AI, and system fundamentals. You will define and drive efforts to improve fundamentals across Windows, partner with engineering and silicon teams, and build tools and data pipelines that provide deep insights into features, system impacts, and more. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree AND 2+ years experience in product/service/project/program management or software development OR equivalent experience. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Excellent written and verbal communication skills. Solid analytical skills and experience working with telemetry, diagnostics, or profiling tools. Proven ability to lead cross-functional initiatives and influence without authority. Experience with system fundamentals, performance engineering, or platform validation. Experience with system-level performance, power, or silicon fundamentals. Passion for building inclusive, customer-obsessed products. #W+DJOBS Responsibilities Cross-Functional Leadership: Collaborate with engineering, silicon, and platform teams to define fundamentals requirements, prioritize scenarios, and drive execution. Data-Driven Insights: Leverage telemetry, performance profiling, and diagnostics to identify gaps, validate improvements, and inform product decisions. Tooling and Automation: Partner with engineering to develop scalable fundamentals tools and dashboards that provide visibility into system performance, reliability, and power impact. Customer-Centric Design: Ensure fundamentals efforts reflect real-world usage and customer scenarios, with a focus on quality, reliability, and inclusivity. Communication and Influence: Clearly articulate fundamentals goals, findings, and trade-offs to technical and non-technical stakeholders, including executives. Continuous Improvement: Drive a culture of learning and iteration, using data and experimentation to refine processes and improve product fundamentals. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities.n- Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities.n- To provide the highest level of Service Operation availability ensuring Systems and Products are properly configured and maintained. n- To manage and assist the Service Operations team to ensure service delivery quality is maintained through direct assistance in implementing and improving working processes and procedures. KEY RESPONSIBILITIES Provide service and infrastructure Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)- Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service & Infrastructure Operations- When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.- Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups- Ensure shortest restoral times possible initiating the timely escalations to specialized resolver groups inside and outside SITA according to the customer contracts SLAs and monitoring requirements- Report on the monthly performance of the team and provide feedback to the relevant management teams.- Perform tests on hardware and software components and be responsible for the co-ordination of local acceptance testing with Customers and 3rd parties.- Perform Change Management Configurations Design and Implementation of the supported Product & Systems- To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance support and direct management.- Proactively detect problems related to service and infrastructure operations and delivery services conduct diagnostics and provide service request ownership to ensure resolution of customer problems- Manage local suppliers in the provision of services for the SITA Service Operations centers and report on services provided to management.- Conducts the analysis definition documentation and testing of application & systems enhancements- To provide onsite support to Users during t he cutover of the services- Perform and support knowledge management by continuously identifying new sources of information and documenting them into the Knowledge management systems- Collect lessons learnt and produce new Knowledge documents to be used for operational excellence- When/where required be contactable for escalations and support on and on-call standby basis- Provide Technical Leadership and direction to team members. Provide service and infrastructure Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)- Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service & Infrastructure Operations- When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.- Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups- Ensure shortest restoral times possible initiating the timely escalations to specialized resolver groups inside and outside SITA according to the customer contracts SLAs and monitoring requirements- Report on the monthly performance of the team and provide feedback to the relevant management teams.- Perform tests on hardware and software components and be responsible for the co-ordination of local acceptance testing with Customers and 3rd parties.- Perform Change Management Configurations Design and Implementation of the supported Product & Systems- To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance support and direct management.- Proactively detect problems related to service and infrastructure operations and delivery services conduct diagnostics and provide service request ownership to ensure resolution of customer problems- Manage local suppliers in the provision of services for the SITA Service Operations centers and report on services provided to management.- Conducts the analysis definition documentation and testing of application & systems enhancements- To provide onsite support to Users during t Qualifications EXPERIENCE 10 years experience in Information Technology (IT) managing operations and customer service management functions- Airline experience and/or ATI know-how KNOWLEDGE & SKILLS In-depth knowledge and understanding in one or several of the following domains: Network protocols and services System and Applications- Customer Service pro-activeness and ownership attitude and sense of service to support customers and own their issues until resolution to their satisfaction- Installation and configuration of end user applications and software.- Ability to analyze draw conclusions and create solutions to complex customer or infrastructure problems- Ability to build relationships with peer and management levels both with clients and the company management- Product and Service knowledge in several of the following areas at advanced levels: - Airport Services - Desktop services - Network Services - Customer specific services and solutions (for dedicated support)- Understanding of ITIL IT and network components and principles- Expert knowledge of ACM products and services and proprietary systems where appplicable- Knowledge of Airline and CAA customers use of ACM applications where applicable- Demonstrated maturity in handling complex customer issues and demanding customers PROFESSION COMPETENCIES Applications Support Product/Solution Knowledge Service Infrastruct/Platforms Service Management Process Technical Communication CORE COMPETENCIES Adhering to Principles & Values Communication Creating & Innovating Customer Focus Impact & Influence Leading Execution Results Orientation Teamwork EDUCATION & QUALIFICATIONS Degree in Computer Science Electronic Engineering or equivalent Telecommunications in country qualification applicable vendor / technology expert level certification or equivalent work experience- Recognized industry certifications such as MCSM MCITP MCM RHCE CCIE (for Network) IBM Expert - ITIL Foundation Certificate WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.