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2.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Achieve Division wise primary target and ensure it to be equal to or greater than Secondary. Generate maximum prescriptions & increase market share. Ensure zero cases of expiry on Stockist shelf by timely liquidation of stocks by prescription generation. Timely sharing of competitor and market information with the ABM and Division. Relationship building with customers and Stockist. Timely Stockist visit as per the defined frequency without deviation. Ensuring doctors are appropriately prioritized and met with the right frequency. Leverage managerial as well as marketing and support functions for engaging appropriately with important customers and to strengthen relationships. Plan and monitor new product introduction, stocking as per plan and sales progress. Provide information in a timely manner about the new product to the Stockist. Report field work on daily basis in the assigned online system. Organizing Camps (CME) as per the division strategy and customer needs. Generate POBs for Abbott brands as per the business plan Experience REQUIRED EXPERIENCE 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.

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0 years

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Pune, Maharashtra, India

On-site

Description Job Summary: Hybrid Role The Service Business Analyst acts as a technical and operational liaison supporting Cummins’ service organization through complex data analysis, process optimization, and reporting. This role ensures fact-based decision-making across service functions while also supporting field diagnostics and high-level repair execution. The analyst will play a dual role: delivering insightful analytics to improve service operations Pan-India and supporting frontline service teams with expert-level technical understanding. Key Responsibilities Business Analysis & Operations Support Collect, consolidate, and interpret data to support service processes, tools, and performance metrics. Analyze and document current business practices; identify process gaps and recommend improvements. Monitor key service KPIs, identify trends, and provide actionable insights to leadership. Prepare reports, dashboards, and evaluations that influence business decision-making. Act as a bridge between business users, technical teams, and third-party providers to resolve service issues and optimize performance. Support and track the execution of customer support functional projects, ensuring timely and quality delivery. Participate in system/process testing for new rollouts or enhancements. Serve as a liaison with both external providers and internal stakeholders for business support and issue resolution. Drive and enhance adherence to Service KPIs across Pan-India. Support the development of testing strategies and execution plans for new processes or system enhancements. Contribute to special projects, process improvements, and other business initiatives as assigned. Technical Field Service Support Apply diagnostic tools and specialized procedures to address and resolve complex engine and product issues on customer sites. Perform and oversee preventive maintenance, complex repairs, and progressive damage checks. Escalate unresolved technical issues to specialists and collaborate on resolutions. Provide coaching to junior technicians and review repair plans, parts lists, and documentation. Identify service upselling or process improvement opportunities during customer interactions. Ensure compliance with HSE policies and maintain clean, operational work tools and vehicles. Responsibilities Competencies: Communicates Effectively – Clearly and consistently communicates across multiple channels to varied audiences. Customer Focus – Prioritizes customer satisfaction through data-driven service improvements and proactive support. Manages Complexity – Navigates ambiguity and large data sets to solve multifaceted problems. Manages Conflict – Handles sensitive situations constructively, maintaining professionalism. Self-Development – Actively seeks growth and keeps up to date with tools, systems, and technologies. Develops Talent – Supports learning and development of team members and service partners. Values Differences – Fosters an inclusive environment by valuing diverse perspectives. Health and Safety Fundamentals – Promotes and practices safe behaviors, helping build a zero-incident culture. Technical Competencies Diagnostics Application – Troubleshoots complex engine and service issues using advanced workflows and electronic tools. Electronic Service Tool Application – Utilizes tools such as INSITE and other Cummins software to diagnose and resolve technical issues. Engine Systems Interactions – Understands and analyzes how various engine systems interrelate to identify root causes. Product Repair and Maintenance – Performs advanced mechanical and electrical repairs to ensure quality outcomes. Service Documentation – Accurately records service information, using business systems to support warranty and historical records. Technical Escalation – Appropriately escalates unresolved issues while documenting root causes and actions for continuous improvement. Education, Licenses, And Certifications Vocational diploma or technical degree in Engineering or a related field (required) Apprentice-trained engine technician (preferred) Valid driving license (mandatory) May require additional certifications for compliance with export control or local regulatory standards Qualifications Experience Requirements: Significant experience in field service or service operations, preferably in engine or power systems Demonstrated ability in business analysis, performance reporting, and process improvement Expert-level knowledge of Cummins engine products and diagnostic procedures Prior experience in coaching, mentoring, or team leadership (preferred) Experience working with data visualization/reporting tools (e.g., Power BI, Excel, SQL) is advantageous Strong stakeholder management and cross-functional communication Skills Summary Service process analytics and KPI management Complex diagnostic troubleshooting Customer service and support operations Report generation and interpretation Data consolidation and project execution Preventive maintenance planning Team development and technical mentoring HSE compliance and audit readiness Job Service Organization Cummins Inc. Role Category Hybrid Job Type Technician ReqID 2416668 Relocation Package Yes

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5.0 years

0 Lacs

Delhi, India

On-site

Work Schedule Standard (Mon-Fri) Environmental Conditions Office, Various outside weather conditions About The Company Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $45 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or developing and manufacturing life-changing therapies, we are here to support them. Our distributed team delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. Our Innovative Laboratory technologies & Services makes it easier for customers. Role Description: Responsible to deliver revenue for A&A and forecast accuracy Responsible to lead distributors for Indiko, Phadia, Sensititer, Kryptor series product line and optimization for Delhi & Haryana region will be based at Delhi Responsibility of due diligence for channel partners and sub distributors as per Thermo Fisher policy Drive instrument and reagent business month over month as per critical initiative A&A inventory management and secondary data analysis to achieve business plan Geographical expansion to penetrate Tier II/III markets, onboarding right channel partners A&A Customer happiness by assuring service, application, supply chain function coordination Initiate and lead trade and govt. account projects and win Face of company for SDG A&A business responsible for various partner alignment to achieve plan Candidate from IVD/Pharma/Medical Devices background and with clinician meetings, delivering consumables/product selling as well as channel management experience of 5+ years Qualification & Experience Education: At least Bachelor of science. Masters in related field in Biochemistry, Biotechnology, Microbiology or related field and /or and Master of Business Management preferred. Technical Knowledge: Excellent understanding of both upstream and downstream processes in the diagnostic market and customers. 5+ years in sales role driving customers, channel partners/distributor management Demonstrated ability to be effective in a globally matrixed organization. Able to work independently with limited day-to-day management supervision. Travel Requirement Minimum 12-15 days a month. Benefits We offer driven remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! At Thermo Fisher Scientific, each one of our +100,000 outstanding minds have a unique story to tell. ThermoFisher is committed to crafting a diverse work environment that values and respects individuals from all backgrounds. ThermoFisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Company Description QnQ Healthcare Pvt Ltd is dedicated to providing the highest quality assured generic drugs. We prioritize affordability to ensure everyone can access the medication they require. Our focus is on maintaining current drugs through continuous research and utilizing the latest production methods. We are committed to delivering the best possible healthcare experience for all our customers. Role Description This is a full-time, on-site role for a Category Manager Diagnostics located in Villupuram. The Category Manager Diagnostics will be responsible for overseeing the category management process, analyzing market trends, negotiating contracts, managing procurement and driving sales strategies. The role involves continuous interaction with suppliers, internal teams, and customers to ensure the timely and cost-effective procurement of diagnostic products. Qualifications Experience in Category Management and Procurement Strong Analytical Skills and ability to interpret market trends Proficiency in Contract Negotiation Sales experience and ability to implement effective sales strategies Excellent communication and interpersonal skills Ability to work well in a team as well as independently Bachelor's degree in Business, Supply Chain Management, or a related field Experience in the healthcare industry is a plus

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4.0 years

0 Lacs

India

On-site

PharmaACE is a growing Global Healthcare Consulting Firm headquartered in Princeton, New Jersey. Our expert teams of Business Analysts, based across the US, Canada, Europe, and India, provide Analytics and Business Solutions using our worldwide delivery models for a wide range of clients. Our clients include established, multinational BioPharma leaders, innovators, and entrepreneurial firms on the cutting-edge of science. We have deep expertise in Forecasting, Business Analytics, Competitive Intelligence, Sales Analytics, and the Analytics Centre of Excellence Model. Our wealth of therapeutic area experience cuts across Oncology, Immuno-science, CNS, CV-Met, and Rare Diseases. We support our clients’ needs in Primary Care, Specialty Care, and Hospital business units. We have managed Biologics, Branded Pharmaceuticals, Generics, APIs, Diagnostics, and Packaging & Delivery Systems portfolios. Relationship Executive As a Relationship Executive, you’ll go beyond supporting leadership internally. You’ll play a key role in enabling visibility, coordination, and accountability across client engagements. This is not an inward-looking operations role but externally focused, bridging internal delivery excellence with client-facing clarity. You’ll work closely with Account Leads and functional teams to maintain reporting hygiene, track compliance, support capacity planning, and monitor account health. This role is ideal for someone who thrives on operational order, clear communication, and ensuring things run seamlessly across stakeholders. Responsibilities Account Health & Visibility: Track key metrics, risks, and progress across active engagements, ensuring stakeholders are aligned and informed. MIS: Maintain dashboards and trackers that enable real-time operational transparency for both internal leadership and client stakeholders. Compliance Coordination: Monitor and track mandatory compliance deliverables and audit trails, ensuring timely completion and documentation. Capacity Tracking: Support account teams by reviewing allocation vs. availability across projects and surfacing potential resource gaps. Client-Linked Operations: Coordinate with Account Leads to support client reporting cadences, meeting prep, and structured follow-ups. Cross-Functional Collaboration: Be the point of contact between delivery teams, operations, and leadership for account-level updates and escalations. Schedule Management : Organize complex calendars across global time zones; prioritize and coordinate meetings with internal and external stakeholders. Meeting Support : Prepare agendas, take notes, follow up on action items, and ensure smooth execution. Communication & Correspondence : Draft and manage executive-level communications; liaise with clients, partners, and internal teams with professionalism. Documentation & Presentations : Assist in preparing reports, decks, and documentation for leadership and client meetings. Confidential Support : Manage sensitive information with absolute discretion and sound judgment. Qualifications 4+ years of experience in client coordination, service delivery, or operations — ideally in consulting, banking, or hospitality environments. Experience coordinating across global time zones or supporting international leadership teams. Exceptional written and verbal communication skills, with a strong executive presence. Highly organized, with strong time-management skills and the ability to manage multiple high-priority tasks simultaneously. Technically proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and collaboration tools such as Teams, Zoho. Proven ability to build trust, influence stakeholders, and maintain professional relationships across organizational levels. Proactive, resourceful, and capable of working independently with minimal supervision. Demonstrated discretion and sound judgment in handling confidential and sensitive information

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6.0 years

0 Lacs

Hauz Khas, Delhi, India

On-site

Location: New Delhi & Gurugram About Parchaa Parchaa is building India’s most comprehensive and resilient, AI-powered digital health platform. Already deployed across multiple hospitals, clinics and agencies, our system enables equitable, scalable care delivery—whether in a metro hospital or a rural ANC clinic. Our health stack is ABDM-compliant , scalable, and tailored for India’s real-world healthcare challenges. We’re looking for a Business & Partnerships Lead to take this platform to scale. The Role This is a revenue leadership role. You will be responsible for sales, business development, marketing, partnerships, and growth strategy. You’ll lead a 10+ member team and drive revenue through B2B product sales with hospitals, diagnostics labs, polyclinics, government partnerships, and enterprise health collaborations. should bring a deep understanding of the Indian healthcare ecosystem, a proven record in enterprise product sales, and the ability to lead in a startup environment that demands agility, ownership, and structured hustle. Responsibilities Revenue Ownership & Sales Leadership Own top-line revenue growth across B2B, B2B2C & B2G segments of Parchaa Lead end-to-end sales execution—pipeline, forecasting, deal closures & renewals Build a scalable, repeatable sales playbook focused on hospitals, diagnostics, and public health bodies Business Development & Managing Strategic Accounts Identify new verticals, partnerships, and growth channels in both public and private sectors Drive account expansion through upselling, cross-selling, and bundled offerings Lead negotiations and nurture long-term commercial relationships Marketing, GTM & Brand Leadership Drive go-to-market strategy for all product lines within Parchaa Lead digital marketing, lead generation, influencer marketing, and event-based awareness Build strong positioning for Parchaa across enterprise and public health audiences Pre-Sales & Solutioning Lead pre-sales engagements, including requirement scoping, ROI modelling, and stakeholder alignment Deliver high-impact product demos and presentations to CXOs, government officials, and administrators Ensure alignment between client needs and product/tech delivery teams Proposals, RFPs & Pricing Lead development of RFPs/RFIs, custom proposals, and pricing strategies Ensure commercial proposals align with both client goals and company objectives/milestones Manage tender timelines, documentation in collaboration with public tender teams Strategic Planning Contribute to investor materials, growth models, and commercial narratives Participate in market sizing, pricing model development, and strategic roadmap inputs Represent Parchaa in ecosystem events, funding forums, and partnership roundtables Enterprise & Public Sector Expansion Lead enterprise sales with technology forms, consulting partners and resellers Drive adoption through multi-year contracts, strategic partnerships, and expansion deals Navigate government health system procurement bodies (NHM, ABDM, GeM, etc.) Sales Operations & CRM Lead on ground sales to hospitals, diagnostic chains, and poly clinics in tandem with on-ground and virtual sales assistants. Review weekly and monthly sales performance, track performance against revenue goals Own forecasting, lead tracking, through manual and automated systems like Apollo Implement sales playbooks, deal health metrics, and conversion KPIs Run weekly sales reviews, quarterly business planning, and territory/channel planning Team Leadership Build and manage a high-performing 20+ member commercial team across pre-sales sales, marketing and BD Set targets, lead training and reviews, and establish a culture of ownership and accountability Mentor team members in pre-sales and sales tactics, GTM execution, and cross-functional leadership Must-Have Skills & Experience 6+ years of experience in P&L ownership, brand management, sales, marketing, and revenue growth within the Indian healthcare tech market Proven track record of meeting and exceeding revenue targets Deep understanding of the Indian healthcare ecosystem, especially hospital/diagnostic buying behaviour and government procurement Hands-on experience with pre-sales, demos, sales, brand management, solution alignment, and stakeholder engagement Experience in account growth, renewals, and complex contract negotiations Strong background in sales planning, CRM tools, funnel management, and forecasting Exposure to digital health tools, EMRs, AI/ML-based platforms, or ABDM ecosystem Existing relationships across hospital groups, diagnostics labs, or public health programs Ability to lead a large cross-functional team with clear KPIs and structured execution Expertise in proposal creation, pricing, and handling RFPs/tenders. Excellent communication skills, with the ability to deliver C-suite and policy-level presentations Comfort working in a startup—handling ambiguity, high-ownership tasks, and shifting priorities Willingness to travel extensively within India for client meetings, government interactions, and on-ground operations Understanding of scrum/agile product planning and technical workflows Preferred Work Experience & Education 6+ years of work experience in at least 2 areas out of P&L management, product sales and marketing functions from a top corporate firm focused on health technology sector in India Bachelors from Top Tier Institute preferably from a related to technical field Full Time MBA in Marketing & Strategy from a top-tier institute (IIMs, ISB, XLRI, Jamnalal Bajaj, NMIMS, FMS)

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Receive, review, and respond to technical queries from the field through: Ø Technical Support Request (TSR), Ø Emails (when GTAC is down or not operational), Ø Handling inbound calls (after submitting TSR), Ø Utilizing SWIS calls (Call volume at 5%) and making outbound calls as needed. Regularly track all open/ageing concerns for timely resolution and update the vehicle status. Daily update the TSR status in the TSR tracking sheet on SharePoint until the Repair Order (RO) is invoiced. Aim to answer all incoming phone calls within three rings to minimize missed calls. Escalate issues to the TAC Supervisor within 24 hours if there is a delay in diagnostics by the dealer and TAC. Follow the escalation matrix to ensure that open concerns are resolved within the specified 1- day time limit. Provide justification for any TSRs open beyond 2 days to the TAC Supervisor/TSO manager. Prepare alerts with relevant documents for thermal and safety-related events and forward them to the TAC Supervisor for validation. Assist dealer technicians with module programming through SWIS, phone, or WebEx when dealers face execution challenges. Update the TSR tracking sheet for repeat failure concerns. Inform the IMG TAC Supervisor about repeat repair TSRs from the first day for guidance. Report any abnormalities in PTS, TSR, SWIS, Servis2, PAR, and WSM to the respective stakeholders for correction. Discuss warranty rejection repairs with the dealer and ZM after consulting with the IMG TAC Supervisor. Communicate technical issues with service parts to the PDC (Parts Dispatch Centre)/PCA (Product Concern Analyst) team. Review and adjudicate Prior Approval Requests (PARs) in Servis2. Address low TAC survey scores by finding resolutions and enhancing skills through appropriate training. Analyze the "Not Fixed Right First Time" (Not FIRFT) customer verbatim and update the gap analysis on SharePoint for FSE review. KPI: Response Time: 60 Minutes. Handle Time: 20 Minutes. Dealer Sat: 96% . Technical VOR: 9 Day. Responsibilities Receive, review, and respond to technical queries from the field through: Ø Technical Support Request (TSR), Ø Emails (when GTAC is down or not operational), Ø Handling inbound calls (after submitting TSR), Ø Utilizing SWIS calls (Call volume at 5%) and making outbound calls as needed. Regularly track all open/ageing concerns for timely resolution and update the vehicle status. Daily update the TSR status in the TSR tracking sheet on SharePoint until the Repair Order (RO) is invoiced. Aim to answer all incoming phone calls within three rings to minimize missed calls. Escalate issues to the TAC Supervisor within 24 hours if there is a delay in diagnostics by the dealer and TAC. Follow the escalation matrix to ensure that open concerns are resolved within the specified 1- day time limit. Provide justification for any TSRs open beyond 2 days to the TAC Supervisor/TSO manager. Prepare alerts with relevant documents for thermal and safety-related events and forward them to the TAC Supervisor for validation. Assist dealer technicians with module programming through SWIS, phone, or WebEx when dealers face execution challenges. Update the TSR tracking sheet for repeat failure concerns. Inform the IMG TAC Supervisor about repeat repair TSRs from the first day for guidance. Report any abnormalities in PTS, TSR, SWIS, Servis2, PAR, and WSM to the respective stakeholders for correction. Discuss warranty rejection repairs with the dealer and ZM after consulting with the IMG TAC Supervisor. Communicate technical issues with service parts to the PDC (Parts Dispatch Centre)/PCA (Product Concern Analyst) team. Review and adjudicate Prior Approval Requests (PARs) in Servis2. Address low TAC survey scores by finding resolutions and enhancing skills through appropriate training. Analyze the "Not Fixed Right First Time" (Not FIRFT) customer verbatim and update the gap analysis on SharePoint for FSE review. KPI: Response Time: 60 Minutes. Handle Time: 20 Minutes. Dealer Sat: 96% . Technical VOR: 9 Day. Qualifications Key Skills: Highly automotive technical knowledge and competent in product and process concern diagnosis. Ability to understand the critical concern and logical approach. Ford Information systems- PTS, GCQIS, GTAC, Servis2, and Panda Computer literate – Word, Excel, Outlook, PowerPoint, IDS, FDRS, and WebEx Ability to work under pressure in difficult environments and different time zone. Management, better communication skills, strategic thinking, adaptability and attention to detail.

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1.0 - 5.0 years

2 - 7 Lacs

Cochin

On-site

A highly experienced fast growing Indian company in the field of medical devices and clinical diagnostics having an international and hi-tech product line; needs the following personnel for its increasing product profile. Job Description · To do installations of analysers at new customers. · Provide user training to Doctors and pathology laboratory technicians. · Attend breakdown calls as and when required. · Complete preventive maintenance routine as scheduled. · Minimize equipment down time. · Should have good analytical skills. Find the remedy, root cause of failure and take action to prevent the reoccurrence. · Promoting and Selling instrument and AMC/CMC to customers. · Provide Customer’s satisfaction at all times. · Technical Marketing · To ensure fast and accurate reporting and forecasting to supervisor. Educational Qualification: · B.E. or Diploma in Biomedical Engineering preferred. · B.E. or Diploma in Electronics/Instrumentation Engineering. · 1 - 5 years of experience in Servicing of Diagnostics/Pathology/Laboratory/IVD equipment. General Requirements: · Candidate must be good in oral and written business English communication. · Candidate must be computer literate. Leadership quantities and interpersonal skills will be an added advantage. · Should possess Customer Relationship building and negotiations skills. · Candidate with prior experience in Diagnostic Service but having different background would also be considered. · We are an equal opportunity employer. Male / Female candidates irrespective of class and creed can apply. Remuneration: Better than industry average. Company website: www.synergymedsys.com Email: recruitment@synergymedsys.com Job Type: Full-time Pay: ₹200,000.00 - ₹700,000.00 per year Benefits: Provident Fund Work Location: In person

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3.0 years

2 - 3 Lacs

Calicut

On-site

Qualification: B.tech / Diploma in Electrical Minimum 3 years Experience in solar Installation & maintenance Perform troubleshooting and diagnostics on solar energy systems to identify and resolve technical issues. Conduct routine inspections and preventive maintenance of solar systems to ensure optimal performance and efficiency. Provide on-site support for system repairs, upgrades, and installations. Provide technical support to customers, offering guidance on system usage and maintenance. Hands on experience in maintenance of DBs Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Required) Experience: total work: 2 years (Required) Willingness to travel: 50% (Preferred) Work Location: In person

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8.0 years

3 - 4 Lacs

Irinjālakuda

On-site

Tesla scans and Healthcare provides quality healthcare services to patients through competent medical team, qualified technicians and world-class digital technology. It is started with a vision to provide diagnostic service, pathology test & radiology imaging to the society. Tesla scans and healthcare offers accurate and convenient diagnostic services through its various nearest blood test labs and nearby scan centers for its service seekers. We are now looking for a Male Lab Manager for our Diagnostics Center situated in Irinjlakkuda Job Description Collecting, receiving, labeling, and/or analyzing samples or substances using the correct testing equipment, when necessary. Designing and executing laboratory testing in line with standard testing procedures, recording observations, and interpreting findings. Recording all experimental data and test results accurately and in the specified format (written and/or electronic.) Organizing and storing all chemical substances, fluids, and compressed gases according to safety instructions. Ensuring that safety guidelines are adhered to at all times within the laboratory. Maintaining daily logs and equipment record books. Cleaning, sterilizing, maintaining, and calibrating laboratory equipment. Ordering laboratory supplies, as needed. Providing technical support, when necessary Candidates should have 8+ years relevant experience and must have a DMLT/Bsc in MLT watsaap/call 9061647555 Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Life insurance Provident Fund Experience: Laboratory: 8 years (Preferred) Work Location: In person Application Deadline: 01/07/2024

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80.0 years

0 Lacs

Kolkata, West Bengal, India

Remote

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Application Specialist for Beckman Coulter Diagnostics is responsible: Provide an on-site application training to clients and Performs on -site instruments and product validations 2 . Performs technical presentations to prospective customers and Technical demonstration and technical positioning of Diagnostic products. Onsite troubleshooting of Diagnostic instruments and assays Conducting Scientific marketing activities, Workshops, Technical meets, and other customer engagement activities and Working closely with product management, sales and service teams. Pre-sales and post-sales support for sales team in terms of technical information, competitive information, and technical discussions with the prospects This position is part of the Application function located in Bhubaneswar, Odisha ; (for supporting Odisha and Jharkhand) and will Fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Application team -East India and report to the Application Manager -East responsible for Managing application professional handling the area of entire of East Region. If you thrive in a Challenging, Passionate, instrumental, and competitive role and want to work to build a world-class Service provider and Healthcare organization. In this role, you will have the opportunity to: Grow along with a leading IVD segment organization Provide onsite Application support for our instruments which will lead to advancing healthcare and patient supports Provide immediate support to achieve client delight Ability to interact with our team of service professionals and other cross function which are very critical for the role. Education Bachelor’s degree in science or bachelor’s degree in MLT Experience along with Background and functional Knowledge Three+ years’ experience as a field application specialist in IVD industry or Medical Technologist with 5 years’ experience within a hospital-based laboratory. Problem Solving Skills Can logically resolve or troubleshoot in times of crisis and leverage expert help Computer Proficiency & Other Requirements Must have good knowledge of computer including MS Office & Teams Must have good planning and customer relationship skills. Knowledge of laboratory workflow and information systems. Must be able to travel across West India. Requires flexibility in working hours. Good written and verbal communication skills. Previous Experience In a Customer-facing Role Is Strongly Preferred Can independently handle 1 or more product groups (example: Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with prompt expert support. Able to identify application vs. service issues and collaborate to resolve ability to priorities customer needs. Ability to coordinate and collaborate with other functions to achieve client delight. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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5.0 years

0 Lacs

Greater Kolkata Area

Remote

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? Within Danaher the work our life science businesses do saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. We have over 21,000 associates across more than 10 life sciences businesses. These businesses empower our customers to develop diverse and impactful innovations — from investigating the causes of disease, creating therapies and vaccines, protecting fluid filtration on airplanes, testing food and water, to advancing pharmaceuticals and biopharmaceuticals. Learn about the Danaher Business System which makes everything possible. Are you ready to transform raw data into real business impact? Danaher Life Sciences is looking for a Business Intelligence Analyst to join our high-performing digital team. In this role, you’ll turn data into insights that guide global marketing and eCommerce decisions across channels and regions. If you're analytical, curious, and passionate about driving business performance through data, this role offers the perfect opportunity to grow with purpose and influence outcomes that matter in life sciences. This position reports to the Sr Director of Digital Operations and is part of the Life Science Innovation Group, located in Pune, India. This role will be fully remote. In this role, you will have the opportunity to: Design, build, and maintain intuitive dashboards and reports that track digital marketing, eCommerce, and lead performance metrics, leveraging business intelligence tools such as Power BI or Looker. Analyze web traffic, campaign data, and conversion funnels to deliver actionable insights that drive strategic decisions. Create and manage data models, dictionaries, and pipelines in partnership with IT and data engineering teams. Deliver ad hoc analyses and reports to support marketing campaigns, sales forecasting, and executive dashboards. The essential requirements of the job include: Professional Experience 5+ years of experience in business intelligence, digital analytics, or data science roles, preferably in a B2B environment. Education Bachelor’s degree in Data Science, Statistics, Business Analytics, or related quantitative field. Language Fluent English required; other languages are a plus. Within Danaher Life Sciences, we offer a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. Within Danaher Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working within Danaher Life Sciences can provide. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance to eligible employees. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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0 years

1 - 2 Lacs

Hyderābād

Remote

Job Description HPC is an organization responsible for Renesas' business operations primarily focused on automotive MCUs (Microcontrollers) and SoCs (System-on-Chips). It specializes in high-performance computing technology that supports the evolution of automobiles, providing essential semiconductors for next-generation automotive systems such as advanced driver assistance systems (ADAS), connected cars, EV control, and infotainment. HPC offers diverse roles, including MCU/SoC design and development, marketing, and business management. HPC operates globally, collaborating with locations in Japan, the United States, Europe, China, India, and other countries. We are seeking a highly motivated and experienced Senior Staff SoC/MCU Verification Engineer to join our team. In this role, you will contribute to the verification of complex System-on-Chip (SoC/MCU) designs, ensuring functionality, performance, and quality meet project and customer specifications. This position requires expertise in advanced verification methodologies, formal verification, strong technical leadership, and excellent problem-solving skills. Sr. Staff Engineer, DV Job Description We are seeking a highly motivated and experienced Sr. Staff SoC/MCU Design Verification Engineer to join our team. In this role, you will contribute to the verification of complex System-on-Chip (SoC/MCU) designs, ensuring functionality, performance, and quality meet project and customer specifications. This position requires expertise in advanced verification methodologies, strong technical leadership, and excellent problem-solving skills. Key Responsibilities Safety-Centric DV: Define and execute verification plans aligned with ISO 26262, including FMEDA (Failure Modes Effects and Diagnostics Analysis) and safety mechanisms. Develop safety-aware testbenches, assertions, and coverage models (e.g., fault injection, safety coverage metrics). Formal & Simulation-Based Verification: Apply formal methods to prove correctness of safety-critical logic (e.g., redundancy, error correction). Collaborate with cross-functional teams to validate safety requirements (e.g., hardware diagnostics, lockstep cores). Toolflow Leadership: Optimize toolchains for safety verification automation. Document verification artifacts for ISO 26262 compliance audits. Soft Skills Demonstrated ability to provide clear and transparent communication within teams and with global customers. Agile mindset to adapt to dynamic project requirements and timelines. Innovative thinker capable of contributing ideas to enhance designs or optimize workflows. Proven ability to manage daily tasks and lead a design team with a sense of ownership and accountability. Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world’s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you. Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what’s next in electronics and the world. Additional Information Renesas is an embedded semiconductor solution provider driven by its Purpose ‘ To Make Our Lives Easier .’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘ To Make Our Lives Easier .’ At Renesas, you can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement . Job title Senior Staff Design Verification Engineer Department Engineering Location Hyderabad Remote No Requisition ID 20019082_2025-03-01

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6.0 years

2 - 8 Lacs

Hyderābād

Remote

Cust Experience Engineer 2 Hyderabad, Telangana, India Date posted Jul 29, 2025 Job number 1850854 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Program Management Discipline Customer Experience Engineering Employment type Full-Time Overview We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 6+ years of experience in Software industry experience related to technology OR equivalent experience. 4 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 2+ years experience in an external customer / client facing role. 2+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills: Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability. Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure Stream Analytics, Azure Data Factory / Data Bricks. Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source). Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Responsibilities Technically Oriented With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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5.0 years

5 - 20 Lacs

Hyderābād

On-site

We are looking for a seasoned Embedded or Software Engineer with 5 to 7 years of experience in automotive systems, specializing in interfacing with PLCs, interpreting CAN and Modbus protocols, and integrating SCADA systems. The ideal candidate will play a key role in developing and maintaining embedded solutions for vehicle control, diagnostics, and industrial automation platforms. Key Responsibilities: · Design, develop, and maintain embedded software for automotive control and monitoring systems. · Interface with PLCs to acquire and process real-time data for diagnostics and automation. · Analyze and interpret CAN and Modbus protocol messages using industry-standard tools. · Integrate and configure SCADA systems for real-time monitoring and control of automotive test benches or production environments. · Collaborate with hardware, testing, and systems engineering teams to ensure seamless integration. · Ensure compliance with automotive standards such as ISO 26262 and AUTOSAR. · Document software architecture, integration workflows, and testing procedures. Required Qualifications: · Bachelor’s or Master’s degree in Electronics, Computer Science, Mechatronics, or related field. · 5–7 years of experience in embedded software development within the automotive industry. · Strong proficiency in C/C++ and embedded development tools. · Hands-on experience with CAN protocol (CANalyzer, CANoe) and Modbus communication. · Experience with PLCs (e.g., Siemens, Allen-Bradley) and SCADA systems (e.g., Wonderware, Ignition). · Familiarity with RTOS and microcontroller-based systems. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹2,000,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Morning shift Work Location: In person

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0 years

15 Lacs

Hyderābād

On-site

Senior Help Desk Administrator SIB seeks a skilled Senior Help Desk Administrator to join our technology team. This role offers an opportunity to work with modern cloud technologies and provide essential technical support to our organisation. Position Summary We seek a detail-oriented Senior Help Desk Administrator to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The successful candidate will troubleshoot technical problems, maintain IT infrastructure, and ensure optimal system performance across our organisation. Key Responsibilities Help Desk & Ticketing Provide timely and professional responses to user inquiries Document and track all support requests from initiation to resolution Escalate complex issues to appropriate team members when necessary Manage and resolve technical support tickets using the Jira ticketing system Cloud Infrastructure Support Assist users with cloud-based applications and services Monitor system performance and identify potential issues Support user account management and access permissions Troubleshoot and resolve issues within Azure, Microsoft 365 and Digital Ocean environments End-User Device Support Assist with device setup and user onboarding/offboarding Provide technical support for Windows and Mac laptops Install, configure, and maintain operating systems and applications Perform hardware diagnostics and coordinate repairs when needed Network Support Document network configurations and changes Diagnose and resolve switch-related network issues Troubleshoot fundamental networking issues, including Wi-Fi connectivity Collaborate with the network team on infrastructure improvements Security Management Respond to security alerts and incidents Assist with security software deployment and updates Ensure compliance with security policies and procedures Monitor and manage including Sentinel One, Automox, and DNS Filter Required Qualifications Technical Skills Strong knowledge of Windows and Mac operating systems Basic networking fundamentals and troubleshooting skills Experience with Jira for helpdesk ticketing and issue tracking Proficiency in Azure and Microsoft 365 administration and troubleshooting Hands-on experience with security tools: Sentinel One, Automox, and DNS Filter Experience creating, decommissioning and supporting Droplets in Digital Ocean Professional Skills Strong problem-solving and analytical abilities Detail-oriented with strong documentation skills Excellent English written and verbal communication skills Customer service oriented with patience and professionalism Ability to work independently and manage multiple priorities Preferred Qualifications Familiarity with ITIL best practices Previous helpdesk or technical support experience Industry certifications (CompTIA A+, Network+, Microsoft certifications) Associate’s degree in information technology, Computer Science, or related field What We Offer Collaborative team environment Opportunity to work with modern cloud technologies Job Type: Full-time Pay: Up to ₹1,550,000.00 per year Benefits: Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person Expected Start Date: 01/08/2025

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0 years

1 - 2 Lacs

Sonipat

On-site

ArogyaX is a premium integrative wellness and diagnostics center located at Hotel Kuber, Murthal. We combine naturopathy, physiotherapy, preventive diagnostics, and chronic disease care in a modern, patient-first environment. Key Responsibilities: Collect blood, urine, stool, and other specimens with proper aseptic techniques Perform routine pathology and biochemistry tests using in-house equipment Manage sample labeling, documentation, and result entry accurately Ensure quality control protocols and instrument calibration Maintain records of all diagnostics and coordinate with the attending doctors Communicate test results to the medical team and ensure timely reporting Handle patient interactions with empathy and professionalism Oversee cleanliness and sanitization of lab areas Job Type: Full-time Pay: ₹12,408.58 - ₹18,000.00 per month Work Location: In person

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9.0 years

0 Lacs

Gurgaon

On-site

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. This L3 TAC Engineer is the go-to expert for critical, escalated cases—owning resolution, mentoring peers, and feeding insights back into product improvements. You’re not just handling support; you're shaping the future of Palo Alto appliance reliability and TAC excellence. Roles & Responsibilities: Technical Troubleshooting & Escalation Lead resolution of Tier‑3 support cases for Palo Alto NGFW, Panorama, GlobalProtect, Prisma SD-WAN, Prisma Access, Strata, and SASE cloud firewall products, Cortex within TAC workflows. Perform advanced diagnostics, packet captures, log analysis, root-cause analysis and lab reproductions. Interface directly with enterprise customers and act as a senior escalation point for P1/P2 incidents. Technical Leadership & Knowledge Management Mentor L1/L2 TAC engineers, shaping troubleshooting approach and case handling. Create/manage knowledge base articles, internal guides, and conduct training sessions for TAC teams. Cross-Functional Collaboration Work closely with Engineering, QA, and Product Management to escalate bugs and influence product improvements. For ETAC/Advanced TAC roles: be a bridge between TAC and Engineering—replicate issues, provide early-stage feedback on new products, and contribute to feature supportability. Automation & Tooling Develop troubleshooting scripts/tools (Python, REST, CI/CD) to speed up issue resolution and improve efficiency. Route supportability input into product release processes and assist with release validation workflows. Metrics, Process, & Incident Management Monitor case metrics: time-to-resolution, backlog, escalations; identify trends and efficiency gaps. Own P1/P2 incident lifecycle: ensure proper escalation, executive communication, and post-mortem reports. Required Qualifications Experience: 9–12 years in enterprise-level TAC/support or network/security engineering; 3+ years in L3 escalation roles Technical Skills: Expert in PAN-OS, firewalls, Panorama, Prisma SD-WAN, Prisma Access, Strata, SASE, VPN, routing (BGP, OSPF), packet diagnostics (Wireshark), Linux shells Certifications: PCNSE required; PCNSA, PCCSE Scripting : Python, REST API, or equivalent automation experience Soft Skills: Strong communicator; adept at customer-facing handling and cross-team leadership Work Scope: Ability to work across rotational shifts; availability for incident-based after-hours effort Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

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3.0 years

0 Lacs

Gurgaon

On-site

System Administrator Job Description We aim to bring about a new paradigm in medical image diagnostics; providing intelligent, holistic, ethical, explainable and patient centric care. We are looking for innovative problem solvers who love solving problems. We want people who can empathize with the consumer, understand business problems, and design and deliver intelligent products. We are looking for a System Administrator to manage and optimize our on-premise and cloud infrastructure, ensuring reliability, security, and scalability for high-throughput AI workloads. As a System Administrator, you will be responsible for managing servers, storage, network, and compute infrastructure powering our AI development and deployment pipelines. You will ensure seamless handling of large medical imaging datasets (DICOM/NIfTI), maintain high availability for research and production systems Key Responsibilities Infrastructure & Systems Management Manage Linux-based servers, GPU clusters, and network storage for AI training and inference workloads. Configure and maintain message queue systems (RabbitMQ, ActiveMQ, Kafka) for large-scale, asynchronous AI pipeline execution. Set up and maintain service beacons and health checks to proactively monitor the state of critical services (XNAT pipelines, FastAPI endpoints, AI model inference servers). Maintain PACS integration, DICOM routing, and high-throughput data transfer for medical imaging workflows. Manage hybrid infrastructure (on-prem + cloud) including auto-scaling compute for large training tasks. Service Monitoring & Reliability Implement automated service checking for all production and development services using Prometheus, Grafana, or similar tools. Configure beacon agents to trigger alerts and self-healing scripts for service restarts when anomalies are detected. Set up log aggregation and anomaly detection to catch failures in AI processing pipelines early. Ensure 99.9% uptime for mission-critical systems and clinical services. Security & Compliance Enforce secure access control (IAM, VPN, RBAC, MFA) and maintain audit trails for all system activities. Ensure compliance with HIPAA, GDPR, ISO 27001 for medical data storage and transfer. Encrypt medical imaging data (DICOM/NIfTI) at rest and in transit. Automation & DevOps Develop automation scripts for service restarts, scaling GPU resources, and pipeline deployments. Work with DevOps teams to integrate infrastructure monitoring with CI/CD pipelines. Optimize AI pipeline orchestration with MQ-based task handling for scalable performance. Backup, Disaster Recovery & High Availability Manage data backup policies for medical datasets, AI model artifacts, and PostgreSQL/MongoDB databases. Implement failover systems for MQ brokers and imaging data services to ensure uninterrupted AI processing. Collaboration & Support Work closely with AI engineers and data scientists to optimize compute resource utilization. Support teams in troubleshooting infrastructure and service issues. Maintain license servers and specialized imaging software environments. Skills and Qualifications Required: 3+ years of Linux systems administration experience with a focus on service monitoring and high-availability environments. Experience with message queues (RabbitMQ, ActiveMQ, Kafka) for distributed AI workloads. Familiarity with beacons, service health monitoring, self-healing automation. Experience managing GPU clusters (NVIDIA CUDA, drivers, dockerized AI workflows). Hands-on with cloud platforms (AWS, GCP, Azure). Networking fundamentals (firewalls, VPNs, load balancers). Hands-on experience with GPU-enabled servers (NVIDIA CUDA, drivers, dockerized AI workflows). Experience managing large datasets (100GB–TB scale), preferably in healthcare or scientific research. Familiarity with cloud platforms (AWS EC2, S3, EKS or equivalents). Knowledge of cybersecurity best practices and compliance frameworks (HIPAA, ISO 27001). Preferred: Experience with PACS, XNAT, or medical imaging servers. Familiarity with Prometheus, Grafana, ELK stack, SaltStack beacons, or similar monitoring tools. Knowledge of Kubernetes or Docker Swarm for container orchestration. Basic scripting knowledge (Bash, Python) for task automation. Exposure to database administration (PostgreSQL, MongoDB). Scripting skills (Bash, Python, PowerShell) for automation and troubleshooting. Understanding of databases (PostgreSQL, MongoDB) used in AI pipelines. Education: BE/B Tech, MS/M Tech (will be a bonus) Experience: 3-5 Years Job Type: Full-time Work Location: In person

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10.0 years

0 Lacs

Delhi

Remote

Overview: WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities.n- Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities.n- To provide the highest level of Service Operation availability ensuring Systems and Products are properly configured and maintained. n- To manage and assist the Service Operations team to ensure service delivery quality is maintained through direct assistance in implementing and improving working processes and procedures. KEY RESPONSIBILITIES Provide service and infrastructure Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)- Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service & Infrastructure Operations- When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.- Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups- Ensure shortest restoral times possible initiating the timely escalations to specialized resolver groups inside and outside SITA according to the customer contracts SLAs and monitoring requirements- Report on the monthly performance of the team and provide feedback to the relevant management teams.- Perform tests on hardware and software components and be responsible for the co-ordination of local acceptance testing with Customers and 3rd parties.- Perform Change Management Configurations Design and Implementation of the supported Product & Systems- To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance support and direct management.- Proactively detect problems related to service and infrastructure operations and delivery services conduct diagnostics and provide service request ownership to ensure resolution of customer problems- Manage local suppliers in the provision of services for the SITA Service Operations centers and report on services provided to management.- Conducts the analysis definition documentation and testing of application & systems enhancements- To provide onsite support to Users during t he cutover of the services- Perform and support knowledge management by continuously identifying new sources of information and documenting them into the Knowledge management systems- Collect lessons learnt and produce new Knowledge documents to be used for operational excellence- When/where required be contactable for escalations and support on and on-call standby basis- Provide Technical Leadership and direction to team members. Provide service and infrastructure Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)- Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service & Infrastructure Operations- When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.- Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups- Ensure shortest restoral times possible initiating the timely escalations to specialized resolver groups inside and outside SITA according to the customer contracts SLAs and monitoring requirements- Report on the monthly performance of the team and provide feedback to the relevant management teams.- Perform tests on hardware and software components and be responsible for the co-ordination of local acceptance testing with Customers and 3rd parties.- Perform Change Management Configurations Design and Implementation of the supported Product & Systems- To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance support and direct management.- Proactively detect problems related to service and infrastructure operations and delivery services conduct diagnostics and provide service request ownership to ensure resolution of customer problems- Manage local suppliers in the provision of services for the SITA Service Operations centers and report on services provided to management.- Conducts the analysis definition documentation and testing of application & systems enhancements- To provide onsite support to Users during t Qualifications: EXPERIENCE 10 years experience in Information Technology (IT) managing operations and customer service management functions- Airline experience and/or ATI know-how KNOWLEDGE & SKILLS In-depth knowledge and understanding in one or several of the following domains: Network protocols and services System and Applications- Customer Service pro-activeness and ownership attitude and sense of service to support customers and own their issues until resolution to their satisfaction- Installation and configuration of end user applications and software.- Ability to analyze draw conclusions and create solutions to complex customer or infrastructure problems- Ability to build relationships with peer and management levels both with clients and the company management- Product and Service knowledge in several of the following areas at advanced levels: - Airport Services - Desktop services - Network Services - Customer specific services and solutions (for dedicated support)- Understanding of ITIL IT and network components and principles- Expert knowledge of ACM products and services and proprietary systems where appplicable- Knowledge of Airline and CAA customers use of ACM applications where applicable- Demonstrated maturity in handling complex customer issues and demanding customers PROFESSION COMPETENCIES Applications Support Product/Solution Knowledge Service Infrastruct/Platforms Service Management Process Technical Communication CORE COMPETENCIES Adhering to Principles & Values Communication Creating & Innovating Customer Focus Impact & Influence Leading Execution Results Orientation Teamwork EDUCATION & QUALIFICATIONS Degree in Computer Science Electronic Engineering or equivalent Telecommunications in country qualification applicable vendor / technology expert level certification or equivalent work experience- Recognized industry certifications such as MCSM MCITP MCM RHCE CCIE (for Network) IBM Expert - ITIL Foundation Certificate WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

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1.0 years

1 - 3 Lacs

Okhla

On-site

Job Title: Sales Executive – Medical Devices (IVD) Location: Delhi/NCR Employment Type: Full-Time Experience Required: Minimum 1 Year Industry: Pharma / Life Sciences / Medical Devices Company Overview:We are a leading medical device company specializing in In Vitro Diagnostics (IVD) solutions, committed to advancing healthcare through cutting-edge technology and innovative diagnostics. As we continue to grow, we are looking for a dynamic and driven Sales Executive to join our team and contribute to our expansion across key markets. Job Responsibilities: -Drive sales of IVD products to hospitals, diagnostic labs, clinics, and healthcare providers. -Build and maintain strong relationships with customers and key decision-makers. -Identify new business opportunities and convert leads into sales. -Achieve monthly, quarterly, and annual sales targets. -Conduct product presentations, demos, and trainings for customers. -Provide timely market feedback, including competitor activities and customer needs. -Coordinate with the internal team for order processing, delivery, and post -sales support. Requirements:-Bachelor’s degree in Science, Pharmacy, Life Sciences, or related field. MBA in Marketing or Healthcare Management is a plus. -Minimum 1 year of proven sales experience in the Pharma, Life Sciences, or Medical Devices industry. -Prior experience in IVD or diagnostic devices will be an added advantage. -Excellent communication, negotiation, and interpersonal skills. -Strong customer orientation with a result -driven approach. -Ability to travel as required within the assigned territory. What We Offer:-Competitive salary with performance-based incentives.-Training and development opportunities. -Dynamic and collaborative work environment. -Opportunity to work with innovative and impactful diagnostic products. How to Apply:Interested candidates can send their resume to hr@ramjagenosensor.com with the subject line: Sales Executive – IVD Application Visit our website to know more about us - www.ramjagenosensor.com Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person Speak with the employer +91 8587896720

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2.0 years

0 Lacs

Delhi

On-site

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. CORE JOB RESPONSIBILITIES REQUIRED Business generation & development: Achieve monthly, quarterly, half yearly and yearly sales target by promoting company's products ethically to customers as per the business plan, also ensure Doctor / Customer Call average as per the customer management plan of the division Organizing Camps (CME) as per the division strategy and customer needs Facilitate the process of successful new product launch. To create and update customer list as per the therapy and product of the division. Ensure Ipad adoption (if applicable) as per division norms and adherence to CLM calls Brand Management: Prescription audit for Abbott brands and other competitors' brands Generate POBs for Abbott brands as per the business plan REQUIRED EXPERIENCE BSc/ B. Pharm or Any Graduate with minimum 2 years of prior experience as a Medical Representative PREFERRED EXPERIENCE Candidate with prior/current experience in the same therapy. Candidates from MNC and top Indian Pharma companies will have added advantages. Fluent and confident in communication

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0 years

3 - 3 Lacs

Delhi

On-site

Anderson Diagnostics Lab Required the following Positions in our new branch located at New Delhi Designation: Executive Qualification: Life sciences (UG/PG Need any Male or Female candidates experienced with Pharmacy/Surgical/Laboratory Candidates can apply from South/North/West of New Delhi - should be knowledge in computers (MS Office) - work location - New Delhi -working timings - 9 hrs duty (Rotational shift) Interested candidates can send resume through whats app: 7824806949 Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person

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2.0 years

1 - 5 Lacs

Delhi

On-site

Company Overview: Clear Point Instrumentation Pvt. Ltd. (CPIPL) is a trusted provider of industrial automation and instrumentation solutions, serving the oil & gas, power, and process industries. With a commitment to technical excellence and customer satisfaction, CPIPL offers services ranging from installation and commissioning to diagnostics and repairs. Job Summary: We are looking for a detail-oriented and skilled Repair Technician to join our technical service team. The candidate will be responsible for troubleshooting, repairing, and maintaining a wide range of industrial instrumentation and electronic equipments. Key Responsibilities: Diagnose and repair faults in instrumentation and electronic equipment. Perform component-level repair on PCBs on various electronic modules. Perform testing and calibration of equipment as per standard procedures. Maintain a clean, organized, and safe work environment. Required Skills & Qualifications: ITI / Diploma in Electronics or related field. 2+ years of experience in instrumentation or electronics repair (preferred). Ability to read electrical schematics, datasheets, and technical manuals. Experience with soldering, de-soldering, and testing tools (e.g., multimeters, oscilloscopes). Good troubleshooting skills and attention to detail. Basic computer knowledge (MS Office, service documentation). Preferred Qualities: Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Commitment to quality and safety. Willingness to travel occasionally for onsite service support. Compensation: Competitive salary based on experience and qualifications. Additional benefits as per company policy. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Willingness to travel: 75% (Preferred) Work Location: In person

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10.0 years

11 Lacs

Delhi

On-site

Job Title: Head of Customer Experience Location: Head Office – Okhla, New Delhi Type: Full-Time Salary: Up to ₹11.5 LPA About the Role At Berkowits Hair and Skin Clinics, we're on a mission to build a gold standard in personalised aesthetic care. With 48+ clinics and a robust digital presence, customer experience isn’t a department—it’s the heart of our service. We’re looking for a Head of Customer Experience to take full ownership of the *entire lead-to-loyalty journey—from digital ad click to clinic revisit. This is a high-impact leadership role where strategy meets execution—ideal for someone who thrives on improving systems, motivating teams, and reducing friction across channels. Key Responsibilities Lead Flow & Conversion Optimisation Conduct regular audits of the lead journey—from acquisition (Organic, Paid, Referrals) to in-clinic consultation—across in-house and outsourced teams. Identify bottlenecks in connect rates and drop-offs; define and implement solutions to improve: Lead response time Connect rate Lead to Visit rate (target 10%) Optimise lead routing, prioritisation logic, and follow-up frequency based on source quality and patient readiness. * Increase performance of *drip marketing, remarketing, and reactivation campaigns* to reduce churn and boost LTV. Outsourced Contact Centre Oversight Manage the performance of our outsourced contact centre teams, including: Quality audits and training programs Call disposition SOPs and escalation handling Regular refreshers, onboarding modules, and rebuttal scripts Standardise KPIs, SLAs, and daily/weekly MIS across both in-house and external partners CRM & Tech Stack Integration Audit and improve utilisation across: Zenoti– Appointment Management & POS SalesMax.ai – In-house Lead CRM Outsourced Call Centre CRM * *CloudConnect* – In-Clinic Call Handling * *Tata Telephony* – IVR Routing Identify overlaps and underused capabilities. Recommend integrations or replacements to ensure unified visibility and seamless handoffs. Set up automated, omnichannel follow-ups through SMS, WhatsApp, email, and voice. *Performance Tracking & Reporting* Define, benchmark, and continuously improve key metrics: Lead-to-Visit Ratio Connect Rate Conversion Rate Response Time Repeat Visit Rate CSAT (Customer Satisfaction Score) Lead development of live dashboards and periodic reporting cadence for internal and external teams. CX Process Design & Capability Building Establish and refine SOPs for: Lead Handling & Scheduling Escalation Resolution Call Disposition & Data Hygiene Build frameworks for: Team KRAs & KPIs Agent Training & Coaching Hiring, Onboarding & Feedback Loops Quality Audits & Supervisor Reviews * Evaluate the structure and ROI of setting up dedicated *Quality, Training, and Retention sub-teams. Strategic Growth Projects Pilot and scale CX experiments to boost: Repeat visits Reactivation of inactive leads Conversion scripts and rebuttal handling * Recommend tech-led and human-led CX interventions with a focus on *low-effort–high-impact outcomes*. Who You Are 10–15 years of experience in Customer Experience, Success, or Lead Operations—preferably in *multi-location service chains like healthcare, beauty, hospitality, or wellness. * Proven track record of improving Lead-to-Visit and Connect Ratios* at scale. Comfortable managing both in-house and outsourced teams, especially in performance coaching and quality assurance. Strategic thinker with a systems mindset—yet willing to deep dive into daily dashboards and training sessions when needed. Knowledge of CRMs, call routing systems, and marketing automation tools is a plus. Exceptional communication and stakeholder alignment skills—especially with Product, Tech, Marketing, and Clinic Ops. Why Berkowits? We’re at a pivotal stage of evolution—blending a 35+ year legacy with cutting-edge tech, AI skin/hair diagnostics, and omnichannel patient journeys. This role is central to how our brand is experienced, how our systems scale, and how our patients stay for life. Reports to: CEO Team Size: CX Leads, QA/Trainers, Contact Centre Supervisors Tools Used: Salesmax.ai | Zenoti | Altius CRM | WhatsApp Business | CloudConnect

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