Support Analyst / Support Specialist Domnic Lewis International

4.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Support Analyst/Support Specialist with 4-12 years of experience in Bengaluru, you will be a crucial part of a global team dedicated to resolving issues for Gresham's customers across a range of products. Your primary responsibilities will involve providing round-the-clock support, using your diagnostic skills to identify root causes, provide solutions, and escalate issues when necessary. Your ability to respond promptly to customer needs, prioritize tasks based on SLAs, and deliver exceptional customer service that exceeds expectations will be key to your success in this role. You will be responsible for documenting all customer interactions and progress on the incident management system to facilitate seamless collaboration within the team and ensure a consistent customer experience. In addition, you will play a vital role in replicating customer issues to gain a deeper understanding of problems, updating the Customer Support knowledge base, and maintaining strong customer relationships. Your technical skills, including knowledge of database technologies such as MySQL, PostgreSQL, Oracle, experience with Windows Server and Linux operating systems, and familiarity with cloud technologies like AWS, will be essential for effectively addressing customer needs. Overall, your role will involve providing out-of-hours on-call support on a rotational basis, attending meetings independently, and contributing to the continuous improvement of customer support processes. Your Bachelor's Degree or equivalent in Computer Science/Information Technology and previous experience in a technical support role will serve as a strong foundation for excelling in this position.,

Posted 3 days ago

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Service Desk Engineer Cognisive

1.0 - 5.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You will serve as the initial point of contact for customers who require technical assistance, whether it be over the phone, email, or chat. Your responsibilities will include performing remote troubleshooting using diagnostic techniques and tools, as well as asking relevant questions to identify the root cause of the issue. Based on the information provided by customers, you will determine the most effective solution. This role will require you to be open to working in rotational shifts within a 24/7 support environment. Therefore, flexibility in working hours is essential. Additionally, possessing strong communication skills, both written and verbal, is crucial. You should be able to interact with users at all levels within the organization and exhibit a customer service-oriented approach. The ideal candidate for this position should have 1 to 3 years of relevant experience in a similar role. The job location for this position is in Coimbatore. If you are interested in joining our team and have the necessary qualifications, please apply now by sending your resume to careers@cognisive.com.,

Posted 1 week ago

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Backend Cloud Developer PradeepIT Consulting Services

6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Cloud Developer, you will be responsible for developing applications, troubleshooting, coding, and implementing solutions to monitor and identify security vulnerabilities and system failures. Collaboration with cross-functional teams, conducting code reviews, and providing feedback to maintain code quality and best practices are crucial aspects of this role. Your key responsibilities will include: - Conducting code reviews and offering constructive feedback to team members - Troubleshooting complex issues in production systems to identify root causes and implement effective solutions - Implementing monitoring and alerting solutions for performance bottlenecks, system failures, and security vulnerabilities - Researching and evaluating emerging cloud technologies to recommend improvements and innovations for system architecture - Developing and maintaining technical documentation for knowledge sharing and ensuring system understanding across the team - Contributing to the implementation of CI/CD pipelines, automated testing frameworks, and deployment strategies for efficient software delivery You will have the opportunity to be part of a brand-new organization setup with a mission to build a People-first organization. Additionally, you will work with international teams, sharing and gaining knowledge and experiences through a digital community. The ideal candidate will have a Bachelor's degree in Engineering/Computer Science/Mathematics/Physics or a similar qualification with 6-9 years of relevant experience. AWS experience is a mandatory requirement for all developers. Strong interpersonal and organizational skills, a passion for integrating the latest technologies into applications, and the ability to collaborate effectively in a Scrum or Agile environment are essential attributes for this role. If you possess good analytical skills, goal orientation, motivation, and effective communication skills (both written and verbal), this role as a Cloud Developer offers an exciting opportunity to contribute to innovative solutions and work in a dynamic and collaborative environment.,

Posted 1 week ago

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Assistant Professor - General Medicine (MD / DNB) Sehat Health Placements

1.0 - 4.0 years

1 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

The Assistant Professor - General Medicine will play a vital role in educating future medical professionals by delivering high-quality instruction and fostering a supportive learning environment. The ideal candidate will be dedicated to teaching, research, and contributing to the academic community. Responsibilities Conducting lectures and seminars for undergraduate and postgraduate medical students. Supervising students during clinical rotations and ensuring adherence to medical ethics. Participating in research activities and publishing findings in relevant medical journals. Collaborating with colleagues on curriculum development and academic program improvement. Providing mentorship and guidance to students in their academic and clinical pursuits. Skills and Qualifications MD or DNB in General Medicine from a recognized institution. 1-4 years of experience in teaching or clinical practice in a medical institution. Strong knowledge of current medical practices and advancements in General Medicine. Excellent communication and interpersonal skills to effectively engage with students and faculty. Ability to work collaboratively in a team-oriented environment.

Posted 1 month ago

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