0.0 years

0 Lacs

delhi, india

Remote

Job Description A Field Engineer is responsible for providing field system support including hardware break-fix, maintenance and product installation on customer and oracle cloud sites, interfacing with Dispatch, Logistics and Domains in accordance with activities set out in the on-site Action Plan.vEnsures a high level of customer satisfaction and Service Level Agreements (SLA's) met through effective delivery of technical support and service programs by interfacing between customer and the Domains.Proactively helps to find problem resolution through use of system level diagnostics and escalation procedures. Understands service processes and is able to identify and solve a wide range of pro...

Posted 1 month ago

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Field Support Specialist Oracle

4.0 - 8.0 years

0 Lacs

maharashtra

On-site

As a Field Engineer, your primary responsibility is to provide field system support at customer and Oracle cloud sites. This includes hardware break-fix, maintenance, and product installation. You will interface with Dispatch, Logistics, and Domains to ensure activities align with the on-site Action Plan. Your goal is to maintain a high level of customer satisfaction and meet Service Level Agreements (SLAs) through effective delivery of technical support and service programs. You will proactively identify and resolve issues using system level diagnostics and escalation procedures, demonstrating a deep understanding of service processes. Key Responsibilities: - Provide Onsite Product Support ...

Posted 1 month ago

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Field Support Specialist 2 Oracle

3.0 - 5.0 years

0 Lacs

hyderabad, telangana, india

Remote

A Field Engineer is responsible for providing field system support including hardware break-fix, maintenance and product installation on customer and oracle cloud sites, interfacing with Dispatch, Logistics and Domains in accordance with activities set out in the on-site Action Plan.vEnsures a high level of customer satisfaction and Service Level Agreements (SLA's) met through effective delivery of technical support and service programs by interfacing between customer and the Domains.Proactively helps to find problem resolution through use of system level diagnostics and escalation procedures. Understands service processes and is able to identify and solve a wide range of problems. Requires ...

Posted 1 month ago

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Field Support Specialist 2 Oracle

3.0 - 5.0 years

0 Lacs

pune, maharashtra, india

Remote

Posted 1 month ago

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Senior Field Support Specialist Oracle

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

A Field Engineer is responsible for providing field system support including hardware break-fix, maintenance, and product installation on customer and Oracle Cloud sites. You will be interfacing with Dispatch, Logistics, and Domains in accordance with activities set out in the on-site Action Plan. Ensuring a high level of customer satisfaction and meeting Service Level Agreements (SLA's) through effective delivery of technical support and service programs by interfacing between the customer and the Domains. Proactively assisting in problem resolution through the use of system-level diagnostics and escalation procedures. You should have a deep understanding of service processes and be able to...

Posted 3 months ago

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