5144 Dhcp Jobs - Page 8

Type : Full Time Location : Noida Job Summary: The L2 IT Support Engineer is responsible for handling escalated technical support incidents that cannot be resolved by L1 support. This role involves deeper troubleshooting of hardware, software, network, and server issues, supporting business-critical applications, and ensuring timely resolution of problems. The L2 engineer also collaborates with L3 teams and may contribute to infrastructure maintenance, system upgrades, and process improvements. Key Responsibilities: Handle escalated support requests from L1, ensuring timely resolution within SLAs. Troubleshoot intermediate to complex issues involving desktops, laptops, operating systems, printers, and mobile devices. Administer and support Active Directory, DNS, DHCP, Group Policies, and user account management. Provide support for enterprise applications (e.g., Outlook, Office 365, collaboration tools, antivirus systems). Perform installation, configuration, and maintenance of hardware and software systems. Manage remote and on-site support for end-users across locations. Monitor system performance and assist with proactive maintenance activities. Collaborate with L3 teams for unresolved issues or infrastructure-related tasks. Maintain accurate documentation of issues, solutions, asset inventory, and configurations. Create and maintain technical documentation, SOPs, and knowledge base articles. Assist in software patching, security updates, and compliance activities. Participate in IT projects including migrations, deployments, and audits. Train and mentor L1 support staff when needed. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 3-5 years of experience in IT support or infrastructure roles. Strong understanding of Windows OS (client and server editions), Office 365, and AD. Good knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs). Familiarity with endpoint security tools and system backup solutions. Experience with remote desktop tools (RDP, TeamViewer, AnyDesk, etc.). Proficiency with ticketing tools such as ServiceNow, JIRA, Freshservice, or Zendesk. Strong problem-solving skills and ability to work under pressure. Excellent communication and documentation skills. Preferred Qualifications (Nice to Have): Microsoft Certifications (MCP, MCSA, or equivalent) ITIL v3/v4 Foundation Certification Exposure to virtualization platforms (VMware, Hyper-V) Basic PowerShell scripting knowledge Experience with cloud platforms like Microsoft Azure or AWS Familiarity with monitoring tools (e.g., SolarWinds, PRTG)

Role - Desktop Support Manager Job Description: We are looking for enthusiastic and energetic Desktop Support Manager, who supports the planning, implementation, and maintenance of our IT infrastructure. The ideal candidate will possess strong technical knowledge, leadership qualities, and the ability to manage IT operations in Chennai Branch and coordinating with Head Office at Saudi Arabia Responsibilities: Supervise and support daily IT operations. Coordinate the installation, configuration, and troubleshooting of IT systems and services (e.g., FortiGate, Windows Server, Office 365). Monitor and maintain networks, servers, CCTV systems, biometric devices and IT hardware. Oversee asset management, inventory control, and technical documentation. Provide Level 2/3 support and escalate critical issues as needed. Certifications in Azure Administrator Associate ( Microsoft Certified) , CompTIA Network+ / Security+, Cisco CCNA / CCNP, ITIL Foundation are preferred Manage IT-related projects, including vendor coordination and branch site implementations. Assist in developing IT policies, security protocols, and disaster recovery strategies. Train, support, and mentor junior IT support staff. Strong communication, Team handling along with Leadership and problem-solving skills. Qualification: Bachelor’s degree in Information Technology, Computer Science, or a related field. 5 - 7 years of hands-on experience, including 1 - 2 years in a supervisory or managerial role. Proficient in Networking (LAN/WAN, DNS, DHCP, VPN, Firewall), Windows Server and Active Directory, Endpoint protection and data security, Office 365, remote desktop tools, and cloud environments, IT infrastructure setup: Wi-Fi, CCTV, biometrics, etc . Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Paid sick time Provident Fund Shift: Day shift Fixed shift Morning shift Ability to commute/relocate: Adambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Desktop Support: 5 years (Required) Work Location: In person Application Deadline: 02/08/2025

TechnologyTamil Nadu Posted On 29 Jul 2025 End Date 12 Aug 2025 Required Experience 0 - 1 Years Basic Section New Job Title - No. Of Openings 1 BAND Band 1 Grade Level 2 Designation System Administrator Campus/Non Campus - Employment Type - Requisition Type Replacement Employee Category - TAT 30 Closing Date 12 Aug 2025 Organisational Company Matrimony.Com Business Unit Group Functions-Common Department Technology Sub Department IT & Telecom Support Group ( ITG) Country India Region Tamil Nadu State Tamil Nadu City Chennai Working Location Beliciaa Towers Industry - Functional Area - Role - Skills Skill WINDOWS SERVER NETWORK ADMINISTRATION VIRTUALIZATION IT SERVICE MANAGEMENT SYSTEM ADMINISTRATION DNS DHCP VMWARE ITIL UNIX Minimum Qualification No data available Job Description JOB DESCRIPTION System Administrator Reporting : Manager About us : Matrimony.com Ltd is India's largest Wedtech company and the first pure-play consumer internet business to get listed. our flagship brand BharatMatrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). The company provides both matchmaking and marriage-related services through websites, mobile sites, and mobile apps and is also complemented by 130+ company-owned retail outlets. Its flagship matchmaking services are BharatMatrimony, EliteMatrimony, and CommunityMatrimony. With strong leadership in matchmaking, the company has been expanding into the highly unorganized $55 billion marriage services Industry with WeddingBazaar and Mandap.com services. The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come. Role Overview : To ensure day to day operations is running smooth in the Branch and ensure the below Responsibilities and skill sets are being handled for day to day and any upcoming projects. Key Responsibilities : 1) Branch Infra Monitoring and Maintaining uptime 2) Dialer support (Outbound , Inbound ,PRI, GSM) 3) Firewall support 4) Asset Management. 5) Network support and administration 6) Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, Wireless and network segments. 7) Server support and Administration - Windows / Linux 8) Application testing and Performance monitoring 9) Handle the Business escalation and ensure the support & resolve the issues on time 10) Branch Incident management and root cause analysis 11) Raise the service request and Coordination with service provider for any service outage and follow-up the matrix 12) Desktop, laptop, Tab allocation and troubleshot issues (L1/L2) 13) Support for Retails ( IT Infrastructure) - Remote Support. Skills and Competencies: Knowledge on Windows and Linux systems Capability for remote support and troubleshooting Networking Skills related to routers, Switches Configuration of Firewalls, troubleshooting Handling of Dialers and is related support Education and Experience : Any graduate with 4 experience in system admin field Job Location : Chennai

As a System Engineer L1 at our fast-growing Managed Service Provider, you will play a crucial role in our Support Team that caters to leading Global Enterprises/Telecom Service Providers. We are expanding our India Operations and are seeking dedicated professionals with a BE/BSc/Diploma engineering background, a minimum of 2 to 3 years of experience, and Microsoft certification. Your responsibilities will include providing Level-1 support and troubleshooting for various system-related issues. You should possess a strong understanding of Server technologies, Server OS, Database & Applications, with hands-on experience in Windows Server OS, Linux, VMware, Storage, DNS, DHCP, Filesystems, and Cloud technologies. Monitoring system performance, ensuring availability and reliability, and collaborating with cross-functional teams, vendors, and IT personnel for effective problem resolution will be key aspects of your role. Familiarity with ITIL practices, trouble ticketing tools, and a structured problem-solving approach will be advantageous. To excel in this role, you must have excellent verbal and written communication skills, interpersonal abilities, and a collaborative mindset. Being proactive in acquiring new technologies and concepts swiftly, working in a dynamic 24x7 environment, and demonstrating a strong technology background are essential. If you are ready to contribute to our team in Bangalore and possess the required skills and mindset, we encourage you to apply by sending your resume to careers@intuitorit.com.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain, and strengthen internal and external relationships. You'll also identify potential business opportunities for EY and GDS within existing engagements and escalate these as appropriate. Similarly, you'll anticipate and identify risks within engagements and share any issues with senior members of the team. We're looking for Senior Security Analyst / Senior Consultant in the Technology Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY's commitment to quality, you'll confirm that work is of the highest quality as per EY's quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you'll help to create a positive learning culture, coach and counsel junior team members, and help them to develop. **Your key responsibilities:** - Engage and contribute to the Identity & Access Management projects. - Provide Level 3 and Level 4 support for the system within agreed service levels. - Ability to work independently, adapt quickly, and maintain a positive attitude. - At least 3-6 years of Active Directory / Azure Active Directory (Entra) experience. - Have experience in maintaining & administering Active Directory. - Knowledge of Bulk updates using scripts. - Managing backup/restore of AD database. - Must have good experience in handling escalated issues and providing RCA. - Experienced in AD server migration, deployment, and DC promotion. - Knowledge of AD migrations from one domain to another domain will be an added advantage. - Good verbal & written communication, technical document writing. - Awareness of security standards such as NIST and CIS. - Must have knowledge of AD Core Servers handling through command lines. - Must have hands-on experience in managing Azure AD connect server synchronization. - Experience in handling synchronization issues on Azure AD Connect and troubleshoot. - Preparing Operational Manual, Procedure Documents & Design Documents. - Understands concepts of Authentication, Authorization, Provisioning, Identity, and Access Management. - Good knowledge of basic security concepts and certificate management. - Understanding of Authentication, Authorization, MFA, SSO, Federation, and Directory Services concepts. - Supporting Single Sign-On (SSO) infrastructure, analyzing issues related to SSO and Multi-Factor Authentication (MFA). - Strong knowledge about OAuth, OpenID, and SAML concepts. Proficient in Azure Active Directory B2C & B2B connections. - Technical knowledge of Active Directory and experience with user and computer account administration. - Understanding of Active Directory Forest, domain, trust, permissions, access control lists, and related concepts. - Knowledge and experience of AD concepts like FSMO roles, DNS, DHCP, and Group Policies, AD SIEM and log events, AD Sites, GPO, Build it groups, Policies, Directory Sync. - Hands-on experience on end-to-end Identity and Access Management Tools such as Active Directory, Azure AD Operations. - Should be flexible to work on new technology on IAM domain. - Worked in the capacity of a techno-functional role of Identity and Access Management Implementation. - Worked in a client-facing role. - Good understanding of Identity Access Management solutions. - Hands-on experience or good knowledge of Active directory domain migrations will be an added advantage. - Need to be thorough in their respective tools with hands-on experience involving configuration, implementation & customization. - Prior experience working in remote teams on a global scale. - Implement and manage the effectiveness of Incident, Service Request, Change, and Problem management processes for the service area. - Ability to perform Root Cause Analysis and suggest solutions to avoid errors. - Resolve technical issues through debugging, research, and investigation. - Strong communication skills, both verbal and written. - Perform systems analysis and tuning to ensure optimal infrastructure response. **Skills and attributes for success:** - Hands-on experience on end-to-end implementation of Identity and Access Management tools. - Strong communication, presentation, and team-building skills and experience in producing high-quality reports, papers, and presentations. - Ability to communicate detailed technical information to a non-technical audience clearly. - Hands-on experience on tools like PKI, MFA, ADFS, Entra, QMM. **Work Requirements:** - Willingness to travel as required. - Willingness to be an on-call support engineer and work occasional overtime as required. - Willingness to work in shifts as required. **To qualify for the role, you must have:** - Bachelor or master's degree in a related field or equivalent work experience. - 3-6 years of experience implementing IAM projects (Active Directory and Azure AD) and migration. - Strong command of verbal and written English language. - Strong interpersonal and presentation skills. **What working at EY offers:** At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around. - Opportunities to develop new skills and progress your career. - The freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world: EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

Job Responsibilities Building Android Apps and Tools to assist in Red Teaming. Delivering Capacity Building services at Client Site. Perform and report Application Audits, Vulnerability Assessments / Penetration Testing for IT infrastructure including network devices, operating systems, Databases, applications, etc. Analyze and report security breaches and other cybersecurity incidents. Developing PoCs for past vulnerabilities or find new vulnerabilities whenever necessary. Stay current on IT security trends and technologies. Research security enhancements recommendations to management. Technical Skillsets (Mandatory) Strong fundamentals of OS, Network and Programming Concepts. Good command of at least one Mobile related programming language like Java, Kotlin, etc. Mobile Application Architecture. Mobile Security and OWASP Mobile Top 10. Exposure to network security controls. Solid understanding of Linux and Android Platform Vulnerability Assessment and Penetration Testing Tools. Virtualization concepts and tools. Configuration and internal working of Network protocols and services like DNS, DHCP, HTTP, HTTPS, NFS, SMB, FTP, SSH, SFTP, ARP, ICMP, NTP, SSL, TLS, etc. Technical Skillsets (Preferred) Cryptography and PKI Concepts TCP/IP and OSI Layer Concepts. Fundamentals of DevOps. Hands-on experience with Network Security tools like Firewall, Intrusion Detection Systems and Intrusion Prevention Systems. Malware Analysis and Reverse Engineering. Experience 1 2 years experience in information security or related field in Android Development. (ref:hirist.tech)

You are a skilled and proactive IT Systems Administrator responsible for managing all office IT-related tasks, including server management, network security, office hardware, and backups, while also supporting the ArcGIS Enterprise environment. Your hands-on experience in IT infrastructure, firewall administration, network configuration, and ensuring the reliability and security of all systems are crucial for this role. Your key responsibilities include administering and maintaining servers, monitoring, troubleshooting, and performance tuning. You will manage firewalls, routers, switches, and ensure a secure and reliable network infrastructure. Implementing and monitoring SSL certificates for network security and encrypted communications is also part of your role. You will maintain and update security protocols to protect the network and systems against vulnerabilities, manage firewalls, intrusion detection, and prevention systems, and monitor for security breaches while implementing measures to prevent unauthorized access. Providing technical support for office hardware, managing software licenses, updates, and installations for all office computers, supporting and maintaining VPN and remote access systems for employees, and maintaining an inventory of hardware and software assets are essential tasks. You will assist with IT procurement and vendor management for hardware and software needs. Your responsibilities also include implementing and managing regular backups of all critical systems, including servers and network configurations, and developing and maintaining disaster recovery plans to ensure minimal downtime in case of system failure. Documenting IT policies, procedures, and network configurations for future reference, as well as generating reports on system performance, security incidents, and backup status are important aspects of this role. You should have a Bachelor's degree in Information Technology, Computer Science, or a related field, along with 3+ years of experience in IT system administration, including server management, networking, and security. Proficiency in administering ArcGIS Enterprise, firewall administration, VPN management, network security, backup, and disaster recovery solutions is required. Strong troubleshooting skills and the ability to work under pressure are essential. Preferred skills include familiarity with cloud computing environments, virtualization technologies, strong communication, documentation skills, and the ability to work independently and in a team setting. This role offers the opportunity to be a critical part of the IT infrastructure, ensuring smooth, secure, and efficient system operations. If you are an experienced IT Systems Administrator seeking a dynamic environment to grow and apply your expertise, we encourage you to apply.,

Key Responsibilities : System Administration & Troubleshooting : Perform comprehensive Linux Administration and troubleshooting for 5+ years, ensuring system stability and optimal performance. Manage and fine-tune systems for optimal performance. Conduct OS and Hardware firmware upgrades effectively. Possess good knowledge in various Linux OS distributions (Redhat, Oracle Linux, CentOS, Ubuntu, OpenSuse, Debian) along with patching and rollback procedures. Install and troubleshoot LDAP, DNS, DHCP, LVMs, NFS. Perform user administration, manage file systems and logs. Experience with software package installation (deb, rpm, etc.). Knowledgeable in Linux internals to debug and solve installation issues related to environment, drivers, libraries, etc. Cloud & Automation Work with AWS in an enterprise environment, contributing to cloud infrastructure management. Automate deployments and configuration management using various tools. Strong experience in scripting using Bash, Perl, Python, and Ansible. Install and configure High Availability environments. Server & Network Management Possess good knowledge of Web servers like Apache, Apache Tomcat, NGINX. Good knowledge in Firewalls (IPTables) and SELinux. Specific Platform Administration Administer Red Hat Satellite Server. Setup and configure Red Hat Satellite and Kickstart Servers for Red Hat Enterprise Linux 7/8/9 installs and RHN Push Updates. Database Knowledge Possess knowledge of databases like Oracle, MySQL, Postgres, etc. Mandatory Skills & Certifications Linux Administration : 5+ years of experience in Linux Administration and troubleshooting. Certifications : RHCE and AWS certifications are mandatory. AWS Experience : Experience with AWS in an enterprise environment. Redhat Satellite : Experience in Redhat Satellite Server Administration. Automation & Scripting : Experience with automation (deployments, configuration management) and hands-on scripting in Bash, Perl, Python & Ansible. High Availability : Experience in installing and configuration of High Availability environment. OS Knowledge : Good knowledge in Linux OS (Redhat, Oracle Linux, CentOS, Ubuntu, OpenSuse, Debian) along with patching and Rollback. Web Servers : Good knowledge in Web servers like Apache, Apache Tomcat, NGINX. Security : Good knowledge in Firewalls (IPTables) and SELinux. Networking Services : Good knowledge in installing and troubleshooting LDAP, DNS, DHCP, LVMs, NFS. System Management : Good knowledge in user administration, file systems and Logs, and software package installation. Troubleshooting : Knowledgeable in Linux internals to debug and solve installation issues - environment, drivers, libraries, etc. Database Fundamentals : Knowledge of databases like Oracle, MySQL, Postgres, etc. Red Hat Specifics : Experience with Red Hat Satellite and Kickstart Servers setup and configuration. Good To Have Experience with monitoring tools like Logic Monitor, Opsramp, AppDynamics. Experience with Docker. Source code control (GitHub). Experience on AIX, Solaris (other Unix-like OS). (ref:hirist.tech)

As an IT Support specialist, you will be responsible for troubleshooting and assembling PCs and laptops. Your experience includes working with DHCP and DNS to ensure seamless network connectivity. Handling network printers and resolving any related issues will be part of your daily tasks. Proficiency in using ticketing tools is essential for tracking and managing user requests effectively. In addition, your role involves configuring Outlook settings and managing email correspondence with US clients. Experience with software like Sophos, VPN, QuickBooks, Fishbowl, and other relevant applications will be beneficial in providing comprehensive IT support solutions. Your ability to adapt to new technologies and effectively communicate technical solutions to end-users is crucial for success in this role.,

As a skilled Fortinet Network Security Engineer, you will be responsible for managing and securing our network infrastructure using Fortinet products, with a focus on FortiGate firewalls. Your primary duties will include configuring, monitoring, and troubleshooting network security devices to ensure the integrity, availability, and confidentiality of our data. Your key responsibilities will involve configuring, deploying, and managing FortiGate firewalls and other Fortinet security products. You will design and implement network security policies, strategies, and procedures, and monitor network traffic for unusual activity, responding promptly to security incidents. Additionally, you will configure VPNs (SSL and IPsec) for secure remote access, collaborate with other IT teams to troubleshoot network issues, and ensure compliance with security standards by regularly updating and patching Fortinet devices. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field. You must have proven experience working with Fortinet products, particularly FortiGate firewalls, and a strong understanding of networking concepts such as TCP/IP, DNS, DHCP, VLANs, and routing protocols. Experience with VPNs, IDS/IPS, and firewall policies is essential, and possession of Fortinet NSE certification (NSE 4 or above) is preferred. Excellent problem-solving and communication skills, as well as the ability to work in a fast-paced environment and manage multiple tasks, are also required. If you are passionate about network security and have the necessary qualifications and skills, we invite you to apply for this challenging and rewarding position.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of our EY Cyber Security team, you shall be responsible for defining, solutioning, integrating, and implementing innovative solutions which will enhance our service delivery quality, as well as help us strategically elevate technology-driven transformation for our clients. You'll also help to create a positive learning culture, coach and counsel junior team members, and help them to develop. We're looking for an Infrastructure Security professional with a solution mindset and hands-on security engineering expertise in network security concepts, risk and controls concepts, and architecture design. This is a fantastic opportunity to be part of a leading firm while being instrumental in the rollout of next-generation market-relevant solutions. Your key responsibilities include: - Designing, building, testing, and implementing network security systems within an organization's IT network, both On-Prem and Cloud. - Staying up to date with the latest security standards, systems, and authentication protocols, as well as best practice security products. - Identifying requirements, designing documents, and implementing technical solutions for scalable and resilient network architecture. - Experience in planning, designing, deploying, configuring, integrating, and managing network protection controls including Next-gen firewalls (Palo Alto, Checkpoint, Fortinet), SDN Security, DDoS Protection, IPS, VPN, Wireless security, NAC, and network authentication solutions. - Planning, designing, deploying, configuring, integrating, and managing WAF, proxy/Zscaler solutions. - Planning, designing, deploying, configuring, integrating, and managing platform protection controls including virtualization protection solutions on Hypervisors and thin clients security solutions. - Demonstrating a good understanding of security concepts and technologies including TCP/IP, LDAP, DHCP, DNS, web filtering, etc. - Being well-versed in network documentation that includes network drawings, text descriptions, equipment configurations, designing HLDs, and LLDs. Skills and attributes for success: - Serving as a highly technical security expert to bring security transformation to both new and legacy infrastructure. - Having a deep technical understanding of architecture and solutioning of infrastructure security components. - Demonstrating a deep knowledge of services and service delivery approach and methodology for infrastructure security. - Building and maintaining trusted relationships with key internal and external stakeholders. - Being willing to travel and flex work timings as required. - Ability to change and adapt in a hyper-growth environment. - Being a self-starter and strategic thinker. - Driving C-suite/senior leadership level meetings and discussions. - Demonstrating excellent oral and written communication skills and executive presence that enable effective engagement with senior stakeholders. - Ability to work independently and communicate technical and security-related issues to client/business stakeholders. - Leveraging creative thinking and problem-solving skills, individual initiative, and utilizing various tools including Office 365, MS Office (Word, Excel, Access, PowerPoint), and Google Docs. - Communicating in an organized and knowledgeable manner in written and verbal formats. - Making fact-based decisions about risk that optimize the trade-off between risk mitigation and business performance. - Having good presentation, project management, facilitation, and delivery skills, as well as strong analytical and problem-solving capabilities. - Ability to create domain-specific training content and deliver training effectively. - Developing/Implementing automation solutions and capabilities aligned to client business, technology, and threat posture. - Tracking developments and changes in the digital business and threat environments to ensure they're adequately addressed in clients" security strategy plans and architecture artifacts. To qualify for the role, you must have: - 6+ years of experience in Information Technology experience, with specialization in Cyber Security roles. - Professional-level knowledge in Security Engineering & Architecture assessments. - Strong hands-on experience in firewalls, VPNs, NAC, SDWAN, WAF, Proxy, EDR/XDR, etc. - Expert-level experience with deployment, maintenance, and operations of major network security Devices. - Zero Trust Design knowledge. - Cloud Security Architecture experience. - Entrepreneurial approach to solving security problems with consultative skills. Ideally, you'll also have: - Good soft skills i.e., verbal & written communication, technical document writing, etc. - Strong project management, negotiation, and interpersonal skills. - Prior experience working in Advisory or Technology Consulting industry. - Customer orientation skills. - Certifications like CCNA, CISSP, CCIE, or Vendor-specific certifications (Zscaler, Palo Alto, Cisco, etc). EY offers: - Support, coaching, and feedback from engaging colleagues. - Opportunities to develop new skills and progress your career. - Freedom and flexibility to handle your role in a way that's right for you. EY is dedicated to building a better working world, creating long-term value for clients, people, and society, and building trust in the capital markets. EY teams provide trust through assurance and help clients grow, transform, and operate across various services.,

This role requires deep expertise in Cisco ISE, Cisco DNA, Meraki Firewalls & SD-WAN, and Cisco ASA (or similar security platforms). The ideal candidate is a problem solver who enjoys digging into technical issues, proactively identifying improvements, and working independently without micromanagement. They should have a strong desire to learn, grow, and take initiative while collaborating with teams across different regions. Responsibilities: This position involves supporting global network operations, ensuring optimal performance, implementing security policies, and leading high-impact network projects to modernize and enhance our infrastructure. Salary Range: 10 LPA to 12.5 LPA Qualifications: - 5+ years of relevant hands-on Network Engineering experience in medium-to-large enterprise environments. - Strong troubleshooting skills with the ability to analyze and resolve complex network issues across all OSI layers. - Experience designing and supporting Cisco ISE and 802.1X authentication (wired and wireless). - Proficiency with Cisco DNA Center for network automation, monitoring, and policy enforcement. - Hands-on experience with Cisco Catalyst 9300, 9500, and Nexus series switches (including VSS, Stacking, STP, VLANs, OSPF, BGP, EIGRP). - Deep knowledge of Cisco ASA, Meraki Firewalls & SD-WAN, and VPN solutions (Remote Access & Site-to-Site). - Familiarity with network security principles, segmentation, firewall rule management, and NAC policies. - Hands-on expertise with Wireless (Meraki, Cisco WLC), DNS, DHCP, HTTP/S, SSH, SMTP, and SNMP monitoring tools. - Experience with network monitoring tools (e.g., OpManager, SolarWinds, PRTG, Cisco ThousandEyes, Splunk, or similar). - Ability to work independently and take ownership of tasks/projects without needing micromanagement. - Must have a growth mindset, strong curiosity, and a passion for continuous learning and improvement. - Excellent documentation skills and ability to communicate technical details clearly. Preferred Qualifications (Nice to Have): - Experience with ServiceNow or similar ticketing systems. - Industry certifications: CCNP, CCIE, JNCIS, JNCIA (or equivalent). - Hands-on experience with Cisco Nexus ACI, VXLAN, and Data Center networking. - Experience with Meraki Wireless, SD-WAN, and Infoblox DNS management. - Cloud networking experience (Azure, AWS, or GCP). - Familiarity with network automation tools (Python, Ansible). About Us: Duracell is the world's leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market-leading specialty, rechargeable, and professional batteries. Duracell's products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves, and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy, and longer-lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World's Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making, and a can-do attitude are highly valued.,

The Level 1 NOC Network Engineer position involves monitoring, troubleshooting, and escalating network and system-related issues in a 24x7 support environment. Your role will require strong analytical skills, attention to detail, and the ability to work effectively under pressure. You will be responsible for monitoring network infrastructure and systems using the NOC monitoring tool SolarWinds. Detecting and responding promptly to network incidents, outages, or service degradation is crucial. Basic troubleshooting of LAN/WAN, switches, routers, firewalls, and load balancers will be part of your daily tasks. It is essential to log and document all incidents and actions taken in the ticketing system ServiceNow. You will need to escalate incidents to L2/L3 teams based on SLA requirements and the escalation matrix. Providing initial triage and first-level support for network issues, executing standard operating procedures, and collaborating with internal teams and service providers for issue resolution are key responsibilities. Maintaining shift handover documentation, ensuring knowledge transfer between shifts, and documenting all actions taken and incident records are necessary. Regular health monitoring of network devices, following SOPs for incident handling and escalation, and communicating incident status and updates during critical outages are vital aspects of the role. The ideal candidate for this position should hold a Bachelor's Degree/Diploma in Information Technology, Computer Science, or a related field and possess a CCNA (Cisco Certified Network Associate) or equivalent certification. Two years of experience in a NOC or network monitoring role is preferred. Basic understanding of TCP/IP, DNS, DHCP, VPNs, and other network protocols, familiarity with enterprise networking hardware, experience with network monitoring and ticketing tools, and strong communication skills are required. This is a full-time position that involves working in 24x7 rotational shifts, including weekends and holidays. On-call support may be necessary. The ability to commute/relocate to Bengaluru, Karnataka, is required. Fluency in English is preferred, and availability for day and night shifts is desired. If you are a proactive individual with a passion for network engineering and a commitment to delivering high-quality support in a demanding environment, we encourage you to apply for this opportunity.,

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description What you’ll do: Maintaining and supporting customer solution platforms Investigating and participating in resolution of the issues discovered/reported by the customer Escalating issues to the engineering team, if needed Documenting issues using available tools Participate in customer conference calls to discuss technical issues Close collaboration with DevOps teams daily Working with multiple development teams in resolving the issues found Participating in the change management process, as appropriate Writing and maintaining technical documentation (knowledge articles, operational/procedural documents) for internal and external use What You Need To Bring Possess consolidated problem-solving skills in the diagnosis and resolution of customer issues 1+ years hands-on experience with Linux 1+ years of hands-on experience with Kubernetes, Docker, Jenkins, Ansible 1+ years of automation using Python The candidate should have a thorough understanding of networking fundamentals (TCP/IP, UDP, DHCP, DNS, ICMP, ARP, routing and switching). A thorough understanding of microservice development architecture, Agile development model. Excellent troubleshooting skills, ability to work independently. Good understanding of networking protocols, and routing & switching technologies 1 or more years of experience with Data Representation types XML (Required) JSON YAML The ability to write different scripts languages as per solution requires some degree of knowledge. Python (required) Ruby Shell JavaScript XSLT SLAX 2y Experience in POSIX-compliant Operating systems such as GNU/Linux FreeBSD Familiarity with experience with Kubernetes and Docker Additional Skills Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job Services Job Level Intermediate HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Group Description Team is responsible of driving technology leadership in Juniper’s switching products (MX, PTX and ACX), deployed in some of the world’s largest enterprises and data centers. JDI is driving Juniper’s growth in revenue and market share in switching, routing space, by delivering market leading products with continuous innovation and relentless execution. About The Position The Software Engineer in Test is a highly technical role in Networking Products validation and automation of test cases. The Candidate should be well versed with networking fundamentals, cos, firewall, L2/L3 protocols ,virtualization technologies and test frameworks & test automation. What You'll Do Platforms features qualification Design quality test plan based on Requirements Building topology required for testing Good analytical skills Execute test cases and create automation scripts. Provide weekly reports on progress What You Need To Bring Desired Technology Knowledge on: Switches and IP Networking Fundamentals. Internet Protocols: TCP/UDP/IPv4/IPv6 Expertise in one of the below technical areas Layer 2: Data center & Switching technologies STP,RSTP,MSTP Access control, DHCP,Dot1X,POE FCOE Virtual chassis, clustering Layer 3: Routing and routed protocols MPLS, LDP, RSVP,L3VPN,L2VPN OSPF,ISIS,BGP Platform specific features : COS ,Firewall,ACL Schedulers ,Rate limiters Virtualization technologies Multi chassis, clustering Automation is mandatory for all technical areas Perl, python Education/Qualification BE/BTEC/ME/MTEC from reputed university/college 2-4+ year of experience in networking products qualification Certifications in networking like JNCIA/JNCIS/JNCIP or equivalent will be an added advantage Google Gtest, Python unit class based test and Machine learning experience will be added advantage Additional Skills Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job Engineering Job Level TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Responsibilities: * Design, implement, and maintain critical infrastructure using Active Directory, Kerberos, GPOs, DNS, DHCP. * Collaborate with cross-functional teams on project delivery and knowledge sharing. Health insurance

Roles & Responsibilities: Minimum 4Yrs + System administration experience. In Depth Knowledge Windows servers administration (AD, DHCP, WDS and DNS.) and Linux administration Backups administration (Veeam software) Vulnerability resolving skills (rapid7, bitsight, upguard) VMware administration Storage Management (Synology, Qnap, NetApp) strong knowledge in scripting language. Guide NOC team for resolving the issues. Disaster Recovery Planning Servers Patching SOP document preparation and SOC/ISO audit documentation. Knowledge in Loadbalancer cloud Knowledge (AWS,AZURE,GCP ) User Management Incident Handling Good Knowledge in servers hardware. Basic networking. Quickly diagnose and resolve system issues and outages to minimize impact. Antivirus (CrowdStrike, Sophos) Monitor and audit security logs for suspicious activities Research and Development for key IT infrastructure and strategies. Ensure redundancy and stability for all critical systems. Escalate/communicate issues and concerns as necessary. Good troubleshooting skills. Excellent written and verbal communication. Certifications are an added advantage. should be comfortable with rotational shifts (A,B,EST,C) Accountable: Ensuring that service processes and procedures are delivered and operated according to professional practices and standards. Managing, processing and coordinating appropriate and timely response to Incidents and Servicedesk requests. Team Player Take ownership for assigned tasks and be proactive. Perform all duties with a level of integrity and honesty that represents Patra in a positive manner. Minimum Requirements At least 4yrs of experience in monitoring and handing server and network related issues. Bachelors degree, Any IT certifications are added advantage. Working Conditions Work from home/Office Minimum internet speed of 50 mbps download and 10 mbps upload; Directly connected into modem; No satellite

What We Expect Provide second-level support for hardware, software, and network issues, Troubleshoot escalated tickets from Level 1 support and ensure timely resolution, Install, configure, and maintain operating systems (Windows/Linux) and enterprise applications, Manage user accounts, access rights, and permissions through Active Directory or other identity platforms, Monitor network performance and assist in troubleshooting LAN/WAN issues, Perform regular system and security updates, backups, and patch management, Support IT asset management (hardware/software inventory), Coordinate with vendors and service providers for issue resolution and equipment procurement, Document support activities, technical procedures, and configuration changes, Assist in implementing IT policies and security protocols, Provide user training and guidance when needed, Who we are looking for Bachelors degree in Computer Science, Information Technology, or related field, 35 years of experience in an IT support or system administration role, Strong knowledge of Windows and/or Linux operating systems, Proficiency with Microsoft 365, networking (TCP/IP, DNS, DHCP), and system troubleshooting, Experience with virtualization technologies ( e-g , VMware, Hyper-V) is a plus, Familiarity with ITIL framework and helpdesk ticketing systems ( e-g ServiceNow, Jira), Excellent communication and problem-solving skills, Ability to work independently and in a team environment, What We Offer Health and Safety Highest standards and a wide range of health promotion and healthcare activities Compensation -Fair working conditions and competitive compensation Collaboration and Diversity Collegiality is of huge importance we treat everyone with respect and appreciation Contact To apply please send your CV to HR@tkelevator In case you would like to pursue this opportunity share with us the below details Current Annual CTC : Fixed and Variable Expected CTC : Total Years of Experience: Notice Period: Reason for change: Permanent address: Local address: Show

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Kaseya is a global leader in IT and security management solutions for Managed Service Providers (MSPs) and internal IT teams With over 15 million endpoints under management, we empower IT professionals to manage, secure, and automate their environments with confidence, We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers Youll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems, This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams, Responsibilities Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals, Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity, Resolve incidents and service requests using ITSM tools and follow ITIL best practices, Maintain accurate documentation of issues and resolutions in the help desk system, Escalate complex issues to appropriate teams while ensuring timely follow-up, Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning, Requirements: 13 years of experience in a Help Desk or IT Support role, Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS, Familiarity with ITSM tools and ticketing systems, Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), Excellent communication and interpersonal skills, Ability to work independently and manage multiple priorities in a fast-paced environment, Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate, Experience supporting global teams across multiple time zones, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

Technical Skills : Windows server, Active directory, Dns, Dhcp, Fsmo, Office 365, Networking, Fortigate firewall NAS/SAN Storage management Role & responsibilities : Act as an escalation point for Level 1 support, handling complex technical issues via ticketing systems, email, phone, and remote support tools Troubleshoot and resolve hardware, software, networking, and system-related issues efficiently. Monitor and analyze system alerts, logs, and incidents to ensure timely resolution and minimize downtime Collaborate with internal teams (NOC, development, and product teams) to escalate and resolve critical technical issues Strong troubleshooting skills in Windows server, Terminal server Experience with Networking, FortiGate firewalls, Cisco Meraki Hands-on experience with Active Directory, DNS, DHCP server, Server migration, print server ,Storage management(NAS/SAN) Hands-on Experience with Microsoft Office 365 and Azure AD Proficiency in Ticketing systems (Autotask), Alert management PRTG Familiarity with virtualization technologies (Hyper-V, etc.) Must have work experience with USA and Australia client Excellent communication and customer service skills

Experience: Minimum 5 years of relevant experience Required Skills: Expertise in VMware stack (ESXi, vCenter, vSAN, NSX, vRealize), hands-on experience with SDDC, solution design and implementation, cloud platform knowledge (AWS, Azure), strong troubleshooting and communication skills Certification: VCP, VCF (preferred)

Experience: Minimum 2 years of relevant experience Required Skills: Experience with backup platforms (Veritas, Veeam, Commvault), storage systems (NetApp, Dell EMC), provisioning storage in UNIX/Windows/virtual environments, strong Linux and Windows command knowledge, good documentation skills Certification: Commvault (preferred)

Looking for a skilled Azure Administrator with expertise in Active Directory to join our team at CarbyneTech India Pvt Ltd. The ideal candidate will have 5-10 years of experience and a strong background in IT Services & Consulting. Roles and Responsibility Manage and maintain the organization's Azure infrastructure, including Active Directory. Ensure the security and integrity of the company's cloud-based systems and data. Collaborate with cross-functional teams to design and implement new technologies and solutions. Troubleshoot and resolve technical issues related to Azure and Active Directory. Develop and implement best practices for Azure administration and management. Provide training and support to junior team members on Azure and Active Directory. Job Requirements Strong knowledge of Azure and Active Directory, including configuration, troubleshooting, and management. Experience with IT Services & Consulting industry trends, technologies, and standards. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Familiarity with industry-standard tools and technologies, such as PowerShell and Python.

As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements