5144 Dhcp Jobs - Page 5

About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Description: System Engineer will be part of the IT Infrastructure team that provides design, deployment & support for systems, services, and requirements across PhonePe Corporate locations. Role and Responsibilities: This is a hands-on technical role. Independently own the end-user support, solving complex issues and suggesting design modifications as appropriate. Ensure SLAs are met. Responsible for performance analysis, and proactive troubleshooting, and have to take own decisions on issue solving. Perform monitoring and maintenance of the overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning, analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Skills Required: 4+ years of experience in End User Support along with Macbook and Windows laptops Handling skills. Platform knowledge on Macbook, Windows 10,11 and Windows Server 2016, 2019 and 2022. Basic Knowledge of DNS, DHCP, Active Directory and File System. Good knowledge of patching, SCCM / Bigfix. Experience in user management and handling. Experience in Wireless technologies. Hands-on experience with Protocols like SSH, RDP, POP3 and SMTP. Basic Knowledge of Linux Platform. Engage with vendors. Good communication skills. Familiarity with backup and recovery process, software, and methodologies. Candidates with Multi-platform skills are preferred PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form. Read more about PhonePe on our blog . Life at PhonePe PhonePe in the news

Job Title: System Engineer- Network Domain Experience: 5-12years Location- Remote Job Type: Contract Job Summary: We are looking for experienced System Engineers with strong expertise in the Network domain . The ideal candidate will have hands-on experience in Linux system administration, network protocols, containerization, cloud infrastructure (AWS), and production support. Key Responsibilty: Administer Linux systems: user management, package installations, and shell scripting. Manage and troubleshoot network protocols: TCP/IP, DNS, DHCP (IPv4 & IPv6). Deploy and maintain containerized environments using Kubernetes and Docker . Handle production system operations: monitoring, alert response, and issue resolution. Automate deployments using Ansible or similar tools. Manage and optimize web servers like Nginx , including SSL and load balancing. Design and support AWS infrastructure (EC2, S3, VPC, etc.). Apply cloud security best practices. Use scripting languages like Bash or Python for automation and tasks. Perform basic SQL queries on databases such as PostgreSQL or Oracle. Required Skills: Linux system administration Networking protocols knowledge (TCP/IP, DNS, DHCP) Kubernetes and Docker AWS services (EC2, S3, VPC) Scripting (Bash/Python) Web server management (Nginx, SSL) Automation tools (Ansible) SQL basics (PostgreSQL/Oracle) Soft skills: Strong analytical and problem-solving skills Proactive, self-driven attitude Excellent communication and teamwork

Job Title: Java Software Developer Open Positions: 2 Location: [ Remote] Job Type: [Contract / Remote ] Experience Required: Bachelor’s degree with 5+ years of Java backend development experience OR Master’s degree with 3+ years of experience Job Summary: We are seeking highly skilled and motivated Java Software Developers to join our dynamic engineering team. The ideal candidates will have solid experience in backend development with Java and be passionate about building scalable, distributed systems in enterprise environments. You will work in a fast-paced, collaborative setting, contributing to mission-critical software projects with high availability requirements. Key Responsibilities: Design, develop, and maintain high-performance, distributed Java applications using Spring Boot, Dropwizard, and Hibernate. Develop and integrate web services using both SOAP and RESTful APIs. Collaborate with cross-functional teams to implement robust and scalable solutions across multi-region environments with 24x7 availability. Integrate software components with message bus technologies and databases via JDBC. Utilize cloud platforms like AWS (EC2, EKS, S3) to build, deploy, and manage applications. Troubleshoot and analyze network protocols (TCP/IP, DNS, DHCP) using tools such as Wireshark or Ethereal. Create scripts for automation or support using Bash or Python. Follow SDLC best practices in both Agile and Waterfall environments. Participate in code reviews, performance tuning, and application optimization. Provide expert-level debugging and technical issue resolution. Required Skills: Strong backend development experience in Java with hands-on knowledge of Spring Boot, Dropwizard, and Hibernate. Proven ability to build enterprise-grade software in distributed, multi-region environments. Proficiency in developing and integrating SOAP and REST APIs. Experience with message bus integration and database access using JDBC. Familiarity with AWS cloud services or equivalent platforms. Understanding of network protocols and usage of protocol analyzers like Wireshark. Scripting experience in Bash or Python. Deep understanding of SDLC processes and methodologies (Agile, Waterfall). Excellent analytical thinking, debugging, and problem-solving skills. Strong communication and collaboration abilities. Preferred Qualifications (Good to Have): AWS certification or hands-on expertise with CI/CD pipelines. Knowledge of containerization tools (Docker, Kubernetes). Experience with monitoring tools and logging frameworks.

Job Summary At GEEKS, a Great Place to Work-Certified Managed Service Provider (MSP), we pride ourselves on delivering seamless IT solutions that drive client success while fostering a people-first culture. We believe that when our team thrives, the business thrives — and our GPTW certification is a testament to that commitment. Now, we are seeking a proactive and technically skilled L1 Desktop Support Engineer to join our IT support team. The ideal candidate will be the first point of contact for end users and clients, responsible for providing Level 1 technical assistance across a range of platforms and systems. You will ensure prompt support for hardware, software, and networking issues while following established internal procedures and workflows. Key Responsibilities · Provide first-level support for end-user hardware and software issues across Windows and macOS devices. · Troubleshoot and resolve issues related to VPN connectivity, Fortinet, SonicWall, and other firewalls. · Assist in the configuration and maintenance of on-premises servers, user access, and system resources. · Support and troubleshoot access and configuration issues for Microsoft 365, Google Workspace, and other cloud platforms. · Handle user requests via ticketing systems (e.g., PSA Connectwise) and ensure timely updates and resolutions. · Maintain user accounts, permissions, and group memberships using Active Directory and similar tools. · Provide remote and in-person support to clients and employees to resolve day-to-day IT-related issues. · Escalate complex or unresolved issues to Level 2 or appropriate technical teams, with clear documentation. · Follow internal IT policies, SOPs, and change management protocols. · Support software installations, patches, and system upgrades on client devices. · Assist with printer, scanner, and peripheral troubleshooting and support. · Help in maintaining inventory of IT assets and hardware provisioning. · Contribute to the documentation of support procedures and knowledge base articles. Required Skills & Qualifications: · Strong knowledge of Windows 10/11, macOS, and basic networking concepts. · Exposure to VPN technologies and firewall troubleshooting (Fortinet, SonicWall). · Familiarity with Microsoft 365 Admin Center, Google Workspace Admin Console, and cloud-based productivity tools. · Basic understanding of Active Directory, DNS/DHCP, and file sharing services. · Good communication and interpersonal skills with a customer-first mindset. · Ability to follow structured troubleshooting steps and standard operating procedures. · Basic knowledge of ITIL processes or helpdesk best practices. Soft Skills · Strong analytical and problem-solving abilities · Self-motivated and eager to learn new technologies · Ability to work under pressure and manage time effectively · Excellent written and verbal communication

As a Network Presales SA, you will be responsible for various pre-sales activities including responding to RFP's / RFI's / RFQs, participating in due diligence meetings with customers, and architecting techno-commercial Information Security solutions. Your role will involve preparing proposal documents, contractual documents, and understanding new data technologies to position them in relevant solution proposals. It is essential to stay updated with the latest product features, licensing, architecture, and pricing while defending end-to-end data solutions to customers and internal stakeholders. You will work closely with other technology owners to design optimal solutions in line with the proposed solution and collaborate with OEM/Partners to ensure appropriate solutions are proposed during the Presales Cycle. Your knowledge and experience in various areas under the Network domain such as Data Center LAN technologies, WAN connectivity architecture, SD-WAN solutions, Routing Protocols, Wireless LAN technologies, and security infrastructure technologies will be crucial. Possessing CCNA certification is mandatory, and CCNP certification is desired for this role. To succeed in this position, you should have strong written and oral communication skills, excellent technical architecture and support documentation skills, and effective presentation and interpersonal skills. Your ability to present ideas in user-friendly language, prioritize tasks in a high-pressure environment, handle customer queries, and work collaboratively in a team setting will be essential. Additionally, the willingness to travel extensively to perform the required functions is necessary. With 8-12 years of experience in Networks Domain, Pre-sales, or Consulting, you will bring valuable expertise to the role and contribute significantly to the success of the organization.,

Candidate Job Profile: · Hands on experience for all makes of Hardware’s like Desktops, Laptops, Servers, Storages, Nas BOX, firewall, Network switches etc. · Provide applications support like VMware ,VXrail, Nutanix, Simplivity, Veritas , Veeam, Acronix , AD, Anti-Virus, endpoint Security, O365 etc. . Should have experience worked with system Integrator company.. · Provide support on certification issues with dealers and customers. · Assist with technical documentation such as user’s manuals, installation manuals and other technical support materials by generating technical content, reviewing and editing manuals, tech notes, diagrams, sales collateral, and other documents as needed · Provide after-hours on-call technical support to Dealers, OEMs and Customers on a rotating basis - shared responsibility with other Customer Ops Technicians/Field Support Engineers · Travel required at times on short notice · Understands business models and how they can be exploited · Provide our customers with break-fix reactive support for our print products · Configure system hardware, software and network components · Maintain a professional appearance at all times with regard to dress and personal appearance tools and equipment · Provide user support both face-to-face and over the telephone · Formulating and leading technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. · Develop solutions for large and complex sales opportunities. · Develops and delivers outstanding Microsoft presentations and demonstrations. · Leads any and all aspects of the technical sales process. Advises internal and external Team on overall Technical solutions. · Provides direction and specialist knowledge in applying the technology/application to client business. · Facilitation of client product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell · Leading contributor individually and as a team member, providing direction and mentoring to others. · Developing long lasting and high-quality business relationships with clients by instilling trust and confidence · Working directly with clients to understand their business strategy, Technical requirements & processes · Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery · Formulation of high quality bids and proposals · Scoping the client solution to enable accurate estimation of the effort · Determining whether the current system can be upgraded or if a new system needs to be installed. · Project managing the design and implementation of the system. · Troubleshooting systems issues as they arise. · Overseeing all the moving parts of the system integration. · Measuring the performance of the upgraded or newly installed system. · Training staff on new and existing Technical Aspect. · Providing the company with post-installation feedback. Required Candidate profile Diploma or Degree holder -Bachelor’s degree in information technology or computer Engineering Managerial experience. Minimum 6 to 7 Years of experience in IT industry Technical Certification Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is Ø Mandatory Knowledge on VSAN, Hyper - V, Domain, Backup, HCI , Security, O365 Should work independently Excellent interpersonal skills & communication skills Ability to handle of technical team, Need to establish relationship with exiting customer. Exposure on VMware, Citrix, Microsoft Quick learner to the newer technology Should have exposure on Unix , Windows Server Installations& configurations .Exposure on Virtualization technology Exposure on various Messaging Systems Fair Idea of Network topology Exposure on storage , SAN, NAS Excellent problem solving and trouble shooting skills Should find out the RCA's Exposure working for an IT companies under remote service desk/technical support Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is mandatory. Knowledge on VLAN, VPN, Firewalls. Should have experience for done the entire setup for Datacenters. What we are looking for  Good communication with clients/operational managers – listening and providing answers  Strong problem solving skills  Ability to build from good relationships with clients/operational managers and colleagues, Sales Team  Ability to gather and assimilate information  Up to date knowledge of technical  Ability to be adapt and priorities  Ability to work under pressure and meet deadlines  Ability to think ahead and anticipate problems, issues and solutions  Experience of developing creative and client-pleasing solutions to complex business problems  Team Handling and Team Management with leadership Quality You will get to: 1. Work closely with and be part of a truly amazing team 2. Join a fast-growing company early, make a difference and enjoy the ride 3. Challenge yourself and take your career to the next level 4. Enjoy a competitive compensation package with unlimited earning potential skills. Industry : Information Technology & Services. Employment Type Full-time.

Role: Technical Support Engineer - IT Infrastructure Specialist(DAAS) Experience: 3 + years Location: Visakhapatnam Roles & Responsibilities: Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects• Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause Support multiple different customer’s environments and ticketing systems. Technical Skillset Requirements Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Intune and BitLocker. Role Qualifications and Requirements: The following are minimum qualifications and requirements required for this role. Able to work independently with limited supervision and be successful in a team environment. 2-3 years of relevant work experience. Understanding of Operating systems and Desktop hardware. Ability and desire to quickly learn new technologies and concepts. Strong Oral and Written communication skills. Strong Interpersonal & Analytical skills. Adherence to QA Program. Ability to work well in a team environment. Work a flexible work schedule including nights and weekend shifts (24/7) Job Type: Full-time Pay: ₹600,000.00 - ₹650,000.00 per year Shift: Night shift Rotational shift Application Question(s): How many years of experience do you have with Active Directory? How many years of experience do you have with Windows OS? Experience: Technical Support Engineer: 2 years (Required) Location: Hyderabad, Telangana (Preferred) Work Location: In person

You will be part of a global organization that focuses on delivering care, leveraging technology to improve the health of millions of individuals. Your work with the team will directly contribute to enhancing health outcomes by providing individuals with access to necessary care, pharmacy benefits, data, and resources for their well-being. The culture at this organization is characterized by diversity, inclusion, talented colleagues, comprehensive benefits, and opportunities for career development. By joining this team, you will have the chance to make a positive impact on the communities we serve and contribute to advancing health equity globally. Your role will involve working in a US shift starting from 6:30 PM IST onwards. As part of your primary responsibilities, you will design large-scale enterprise WAN, SD-WAN, LAN, WLAN, switches, firewalls, and other network-related hardware. You will also be involved in designing and implementing Data Center technologies such as VXLAN, Cisco ACI, and NSX Overlay. Additionally, you will be responsible for enhancing network monitoring and observability capabilities, managing core services like DHCP, DNS, IP address Management, and Load Balancing, and defining architecture and hardware requirements for project proposals. Your role will also include executing day-to-day service requests, managing network capacity and performance, and identifying opportunities for network performance improvement. Furthermore, you will be expected to participate in development efforts to introduce automation into the network environment, ensure compliance with policies, procedures, and best practices, and collaborate with key stakeholders on technical design and deployment strategies. You will serve as a technical subject matter expert, provide consulting support to the business and end-user organizations, maintain engineering documentation, and work closely with the Cybersecurity organization to conduct security assessments. To qualify for this role, you should have a graduate degree or equivalent with 8 years of network experience in multinational enterprises. Your expertise should include designing enterprise-scale routing and switching environments, MPLS/VPN, SD-WAN, WLAN, Virtualization, ACI, Storage, Network Topologies, Load balancing, QoS, and Cisco ACI. Knowledge of multitenancy environments is also required. Preferred qualifications include experience in healthcare-related industries, regulated environments, and familiarity with various products/environments such as Cisco Routers and Switches, SDWAN technologies, Infoblox, Cisco DNA center, Cloud networking, Palo Alto Firewalls, and more. This role is based in Noida, Uttar Pradesh, IN, and you are encouraged to apply if you meet the qualifications and are ready to contribute to the organization's mission of improving health outcomes and advancing health equity on a global scale.,

The ideal candidate will be responsible for setting up and maintaining hardware (computers, printers) and network devices (routers, switches). You will troubleshoot hardware and network issues to ensure reliable connectivity for users. Additionally, you will assist with the installation and configuration of devices and software, providing technical support to students, faculty, and staff. Monitoring network performance and assisting with system upgrades will also be part of your responsibilities. It is essential to maintain documentation for hardware setups and network configurations. To qualify for this role, you should hold a Bachelor's degree in IT or a related field, or possess equivalent experience. Experience with hardware troubleshooting and basic network administration is required. Familiarity with networking protocols such as TCP/IP, DNS, and DHCP is preferred. Possessing certifications like CompTIA Network+ will be considered a plus. This is a full-time position that requires working in person.,

We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You'll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you'll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You'll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you'll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You'll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you'll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation is required. The candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. Strong knowledge of designing and implementing office technical infrastructure is preferred. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching is expected. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security is a plus. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team.,

Vasta Bio-Informatics Private LimitedMAHARASHTRA Posted On 30 Jul 2025 End Date 13 Aug 2025 Required Experience 2 - 4 Years Basic Section No. Of Openings 1 Grade 1C Designation Engineer - Voice Support Closing Date 13 Aug 2025 Organisational Country IN State MAHARASHTRA City NAVI MUMBAI Location Navi Mumbai-I Skills Skill TELECOMMUNICATIONS CCNA ITIL UNIFIED COMMUNICATIONS SERVICE DELIVERY SIP VENDOR MANAGEMENT IT SERVICE MANAGEMENT IVR ROUTING Education Qualification No data available CERTIFICATION No data available Job Description Must have excellent knowledge in Hardware & Networking. Certification in any Voice stream is added advantage. Knowledge or hands on experience (4+ yrs) in any EPBX systems with PRI, SIP Trunk Genesis, Cisco, Siemens or Avaya and Call center technology. IP, Digital & Analog phones configurations. Good Troubleshooting knowledge and deep understanding on VoIP technology with Domain skills like AD,DHCP, DNS, Switching, VoIP codecs, IP protocols and Deep understanding on OSI architecture. Knowledge on Basic to core system, OS level, AV devices. AR and RCM process understanding. Vendor co-ordination, Asset maintenance. Team values. Good communication skills. Willing to work for night shifts. And working for Global Voice team.

Role: DC LEAD Location : Gurgaon Sammaan Capital's corporate office at Augusta Point is located at 4th Floor, Augusta Point, Golf Course Road, DLF Phase-5, Sector-53, Gurugram, Haryana -122002, India. EXP: 8-9YRS BUDGET : 10-12LPA Working Days : 6 WFO Look for immediate joiners only 1. JOB DESCRIPTION – Data Centre Lead/ Data Centre Operation Manager 1. Windows Server Administration Windows Server (2016/2019/2022) installation, configuration, and troubleshooting Active Directory (AD) management, Group Policy, and Domain Controllers DNS, DHCP, and network services configuration PowerShell scripting for automation 2. Virtualization & Cloud Hyper-V and VMware administration Virtual Machine (VM) provisioning and maintenance 3. Security & Compliance Patch management and Windows Update services (WSUS) Endpoint security, antivirus, and malware protection Compliance with IT security frameworks (ISO 27001, NIST, GDPR) 4. Monitoring & Performance Optimization Performance tuning and resource optimization Monitoring tools (ME , Zabbix) Troubleshooting high CPU, memory, disk, and network utilization issues 5. High Availability & Disaster Recovery Failover clustering and load balancing Disaster recovery planning and execution Windows Server Backup and restore strategies 7. Incident & Problem Management ITIL framework and service management best practices RCA (Root Cause Analysis) and incident handling

Urgent Hiring! Current Opening: 1 No Newtech Auto components Pvt Ltd Job title: System Administrator Position: Permanent / On Roll (Direct Company Staff) Gender: Male Candidate only Age: 18 to 30 years Experience: 3 years must Salary: 18,000 to 20,000 Per Month Benefits: PF, ESI, Yearly Bonus & Increment, Overtime pay, etc. Department: IT / Infrastructure Location: Chennai Job Summary: We are seeking a skilled and detail-oriented System Administrator to maintain, upgrade, and manage our software, hardware, and networks. The ideal candidate will ensure our IT infrastructure runs smoothly and efficiently, providing technical support and system maintenance to minimize downtime and maintain business continuity. Key Responsibilities: Install, configure, and maintain servers, workstations, and software. Monitor system performance and troubleshoot issues proactively. Administer Active Directory, DNS, DHCP, and other core infrastructure services. Ensure security through access controls, firewalls, and backups. Manage and maintain virtualization platforms (VMware, Hyper-V, etc.). Perform regular system backups and disaster recovery operations. Patch and update operating systems and applications regularly. Create and maintain technical documentation and standard operating procedures. Provide technical support and guidance to users and other IT staff. Monitor and respond to IT tickets and alerts in a timely manner. Collaborate with vendors and other IT personnel for problem resolution. Requirements: Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or related field. Proven experience as a System Administrator, Network Administrator, or similar role (typically 3 years). Technical Skills: Strong knowledge of Linux and/or Windows Server environments. Experience with system monitoring tools (e.g., Nagios, Zabbix, SolarWinds). Familiarity with virtualization technologies (VMware, Hyper-V). Working knowledge of networking protocols, firewalls, and security tools. Scripting skills (e.g., PowerShell, Bash) are a plus. Soft Skills: Strong problem-solving and communication skills. Ability to work independently and as part of a team. Excellent time-management and organizational skills. Please walk-in for an interview at: New Tech Auto Components Pvt. Ltd. No: 134, Sidco Industrial Estate, 12 th Main Road, Thirumudivakkam, Chennai - 600044. Contact Mobile Number: 9500063868. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Kundrathur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Server management: 1 year (Required) Work Location: In person

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention, and Protected Change Management. Today, over 2,500 of the world's largest enterprises and managed services providers leverage NetBrain's platform. We are seeking a Senior System Engineer with experience in IT infrastructure to join our team. The ideal candidate will have at least 8 years of experience with IaC tools such as Terraform and Ansible and be able to centrally manage servers and IT workflows. As a System Engineer, you will play a key role in driving the adoption of our IT infrastructure and ensuring its smooth operation. You will work closely with other members of the IT team to design, implement, and manage the installation, configuration, and troubleshooting of applications running on Windows and Linux servers. Responsibilities: - Centrally manage a broad fleet of both on-prem and cloud-hosted Windows and Linux servers of varying versions and flavors using IaC tools such as Ansible or Terraform. - Centrally manage virtualization infrastructure using Vmware vcenter, ESXi, NSX-T, vRealize, Site Recovery Manager, Lifecycle Manager, etc, providing creative solutions to the most complex problems. - Apply wide-ranging experience to assess the most complex situations and provide IT server/system support to engineering groups in the US, Canada, and China. - Generate or build complex tools to streamline and simplify the creation, configuration, and decommission of server assets across NetBrain. - Oversee the application of existing processes and develop new processes across IT systems for backup & restoring, patching, logging, & identity and access management. - Work with the security team to identify and remediate the most complex system vulnerabilities. Requirements: - Bachelor's or Master's degree in computer science, software engineering, or a related field. - 8+ years of experience in IT Systems Management. - 8+ years of experience with server administration of VMware ESXi, Hyper-V, Windows Servers, Linux Servers, and hands-on experience deploying Rackmount servers. - 8+ years of experience with patch management tools for OS and third-party apps. - 8+ years of experience with server vulnerability management and remediation processes. - 8+ years of experience of networking principals and protocols, such as DNS, TCP/IP, HTTP, DHCP, server virtualization, and Active Directory integration. - Experience with Azure Active Directory/Microsoft Entra ID is a plus, including directory synchronization, single sign-on (SSO), identity governance, etc. - Experience with public cloud technologies is a plus, such as GCP, AWS, and/or Azure. - Ability to work on-site for at least 3 days a week. At NetBrain, we value innovation, collaboration, and customer-focus and we can only live those values through a culture that encourages diversity, equity, inclusion, and belonging. NetBrain is proud to be an Equal Opportunity Employer. We hope that you will apply to a job here that excites you no matter how you identify. NetBrain invites all interested and qualified candidates to apply for employment opportunities. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation.,

You should have a minimum of 12 years to 18 years of experience. Your technical expertise should include architecting solutions for large global enterprises, knowledge of virtualization technologies like VMware, Hyper-V, and Nutanix, familiarity with the software development cycle (DevOps), cloud technologies, and microservices. You should also possess excellent troubleshooting skills on computer systems in both Windows and Linux environments. Your hands-on experience should cover various operating systems such as Suse Linux, Redhat Linux, CentOS, Ubuntu Linux for Linux, and Windows Server 2012/2016/2019 for Windows. Additionally, experience in HPC cluster management, virtual machines, and other related areas is required. Working knowledge is expected in virtualization technologies like VMware, Nutanix, KVM, Xen, as well as cloud services such as IaaS, PaaS, and SaaS. You should be familiar with orchestration, containerization, private and public cloud services (AWS and Azure), automation tools like Terraform, Docker, Kubernetes, CI/CD, self-service platforms (e.g., Morpheus), container registry, JFrog, infrastructure setup for tools like JFrog, GIT, GitHub, writing Ansible and Python scripts for deployment automation, IT application architecture, design methodologies, and various networking concepts like AD, DFS, NFS, DNS, DHCP, TCP/IP, VPN, etc. Having experience in automating the build and release process using Jenkins, Chef, and Ansible as part of the CI/CD pipeline is a plus. Project management skills including core planning, scheduling, purchasing, and logistics would also be advantageous for this role.,

Job Description The Position As a member of the team in Business Technology, the successful candidate will be part of the Network Service Delivery and Operations team ensuring the operation of our Company's Global Network. These services allow our Company to communicate globally and collaborate worldwide with partners and customers. This role requires a skilled individual with extensive experience in network security. Responsibilities Work to support the continuity, stability and security of Organon’s network. Assist with network security requests coming from other teams. Troubleshoot network security related issues. Cooperate with Network Engineering and Architecture team on solving complex incidents. Required Education, Experience, And Skills Extensive experience in network security. Experience with management of next generation firewalls (e.g. Palo Alto), IDS, IPS, VPNs, ZTNA solutions (e.g. Zscaler Private Access). Experience with Cloud-based security platforms (e.g. Zscaler Internet Access). Strong understanding of TCP/IP, DNS, DHCP, subnetting. Fluent in English, in both verbal and written communication. Ability to acquire new skills in a diverse environment. Team player. Good understanding of routing/switching. Secondary Job Description Who We Are: Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman. As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. Search Firm Representatives Please Read Carefully Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Annualized Salary Range Annualized Salary Range (Global) Annualized Salary Range (Canada) Please Note: Pay ranges are specific to local market and therefore vary from country to country. Employee Status Regular Relocation: No relocation VISA Sponsorship Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites 10% Shift Flexible Work Arrangements: Valid Driving License Hazardous Material(s): Number Of Openings 2 Requisition ID: R535395

Schneider Electric is currently undergoing a global infrastructure transformation program, led by the Global Technology Services team (GTS). As a Senior Infrastructure Operations Engineer within the GTS Core Network Solutions Delivery team, you will be instrumental in designing, implementing, upgrading, and troubleshooting enterprise networking and security technologies. In this Engineering Level 4 role, you will drive the implementation and enhancement of existing and new technologies, ensuring the quality of solutions delivered to the business by collaborating closely with Solutions Architects, Global Network Operations, and the PMO. Strong communication skills are essential to interact effectively with line of business and IT customers, understand their requirements, and propose cost-effective solutions. Your key responsibilities will include delivering and maintaining the architecture, design, integration, configuration, and implementation of the network and security infrastructure environment, encompassing WAN, LAN, WLAN, DNS/DHCP, Firewalls, Proxy, VPN, and SD-WAN. As a Senior Infrastructure Operations Engineer, you will also be responsible for providing L4 incident troubleshooting on network and security-related issues, coordinating problem management, partnering with external network vendors, and contributing to high-level design for new infrastructure projects. Additionally, you will work with the Architecture team to conduct research on new emerging network products, market trends, and industry knowledge. This includes initiating Proof of Concepts (POCs), Pilots, and contributing to white papers and documentation on POC results, recommendations, and operational support. You will implement network frameworks, principles, best practices, and standards globally, creating near-term and long-term roadmaps and strategies aligned with business initiatives and changes. Monitoring and ensuring compliance with standards, policies, and procedures, as well as conducting incident response analyses, will also be part of your responsibilities. **Qualifications:** **Required Qualifications:** - Bachelor's degree in Computer Science, Information Technology, or a related field - Minimum of 10 years of experience in networking - Excellent organizational and time management skills - Ability to work with limited supervision - Willingness to travel domestically up to 30% of the time - Proficiency in enterprise network technologies such as LAN, Wireless LAN, DNS, DHCP - CCNP certification - Experience with WAN/SDWAN technologies like Cisco SDWAN, MPLS, VRFs, BGP, OSPF - Familiarity with Datacenter networks, specifically Cisco Nexus - Expertise in Security technologies including Firewalls (Checkpoint, Palo Alto), IPsec VPNs, Proxy (Zscaler), Cisco, Fortinet **Preferred Qualifications:** - Previous exposure to Cisco DNA center - CCIE Certification - Knowledge of SDN technologies like Cisco ACI, NSX-T, Cisco SDA - Experience with Multi-cloud platforms such as AWS, Azure, Google Cloud - Proficiency in Automation and IaC tools like Ansible, Python, Terraform, Git - Familiarity with Virtualization technologies like Docker and Kubernetes **Schedule:** Full-time Req: 0092X5,

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Linux Administrator L3 Engineer ( IT Operations & Infrastructure ) Employment Type On-roll Reporting Manager Direct reports Role Purpose Linux Administrator L3 Engineer - IT Operations & Infrastructure Key Responsibilities / Accountabilities We are seeking an experienced Linux Administrator Engineer (L3) to lead and manage Linux-based infrastructure across on-premises and cloud environments. This role requires expertise in advanced Linux system administration, performance tuning, security hardening, automation, high availability (HA) configurations, and troubleshooting complex issues. The ideal candidate should have deep knowledge of RHEL, CentOS, Ubuntu, SUSE, Oracle Linux, along with cloud Linux workloads (AWS, GCP, Azure, OCI), containerization (Docker, Kubernetes, OpenShift), and automation (Ansible, Terraform, Python, Bash). Major Duties & Responsibilities Linux Infrastructure Design & Management: Architect, deploy, and maintain enterprise-grade Linux environments (RHEL, CentOS, Ubuntu, SUSE, Oracle Linux). Design and implement scalable, highly available, and secure Linux-based systems. Perform advanced troubleshooting, root cause analysis (RCA), and performance tuning. Ensure system reliability, patching, and security updates for production servers. Cloud & Virtualization Administration: Optimize cloud-based Linux instances, auto-scaling, and cost management strategies. Work with VMware, KVM, Hyper-V, OpenStack for on-prem virtualization. Automation & Configuration Management: Automate Linux system administration tasks using Ansible, Terraform, Bash, Python, PowerShell. Implement Infrastructure as Code (IaC) to automate provisioning and configuration. Develop cron jobs, systemd services, and log rotation scripts. Security & Compliance: Implement Linux system hardening (CIS benchmarks, SELinux, AppArmor, PAM, SSH security). Configure firewall rules (iptables, nftables, firewalld), VPN, and access control policies. Ensure compliance with ISO 27001, PCI-DSS, HIPAA, and NIST security standards. Conduct vulnerability scanning, penetration testing, and security audits. Networking & High Availability (HA) Solutions: Configure and manage DNS, DHCP, NFS, iSCSI, SAN, CIFS, VLANs, and network bonding. Deploy Linux clusters, failover setups, and high-availability solutions (Pacemaker, Corosync, DRBD, Ceph, GlusterFS). Work with load balancing solutions (HAProxy, Nginx, F5, Cloud Load Balancers). Monitoring & Performance Optimization: Set up real-time monitoring tools (Prometheus, Grafana, Nagios, Zabbix, ELK, Site 24x7). Optimize CPU, memory, disk IO, and network performance for Linux workloads. Analyze and resolve kernel panics, memory leaks, and slow system responses. Backup & Disaster Recovery: Design and implement Linux backup & disaster recovery strategies (CommVault, Veeam, Rsync, AWS Backup, GCP Backup & DR, OCI Vaults). Perform snapshot-based recovery, failover testing, and disaster recovery planning. Collaboration & Documentation: Mentor L1 and L2 engineers, provide escalation support for critical incidents. Maintain technical documentation, SOPs, and knowledge base articles. Assist in capacity planning, forecasting, and IT infrastructure roadmaps. Required Knowledge, Skills And Abilities Expert-level knowledge of Linux OS administration, troubleshooting, and performance tuning. Strong hands-on expertise in server patching, automation, and security best practices. Deep understanding of cloud platforms (AWS, GCP, Azure, OCI) and virtualization (VMware, KVM, Hyper-V, OpenStack). Advanced networking skills in firewalls, VLANs, VPN, DNS, and routing. Proficiency in scripting (Bash, Python, Ansible, Terraform, PowerShell). Experience with high-availability architectures and clustering solutions. Strong problem-solving, analytical, and troubleshooting skills for mission-critical environments. Preferred Additional Skills And Abilities Experience with Linux-based Kubernetes clusters (EKS, AKS, GKE, OpenShift, Rancher). Understanding of CI/CD pipelines and DevOps tools (Jenkins, Git, GitLab, ArgoCD, Helm). Knowledge of big data, logging, and analytics tools (Splunk, ELK Stack, Kafka, Hadoop). Familiarity with database management on Linux (MySQL, PostgreSQL, MariaDB, MongoDB, Redis). Qualifications And Experience Following are the key skills and experience expected out of the candidate Bachelors in Communications / Computer Science OR Software Engineering OR related technical degree OR Experience 7+ years of experience in Linux administration and enterprise infrastructure. Proven track record in designing, implementing, and optimizing Linux environments. Experience with multi-cloud Linux workloads, scripting, security, and high availability. Certifications (Preferred But Not Mandatory) Red Hat Certified Engineer (RHCE) or RHCSA LPIC-3 (Linux Professional Institute Certification Level 3)

🔍 Job Title: Network Engineer📍 Location: Bangalore Work from Office + Client Site Visits 🕒 Experience Required: Minimum 1 Year in Networking 🧑‍💼 Employment Type: Full-Time 🔧 Job Introduction We’re looking for a skilled and enthusiastic Network Engineer with at least 1 year of hands-on experience in the networking domain. This role is perfect for someone who thrives in a fast-paced environment, enjoys troubleshooting, and is passionate about building and maintaining secure, reliable IT networks. If you're confident working with switches, routers, firewalls, LAN/WAN setups, and solving real-time IT issues, we’d love to meet you! 🛠️ Key ResponsibilitiesConfigure and troubleshoot network devices – switches, routers, Wi-Fi access points, and firewalls Set up, monitor, and resolve issues in LAN, WAN, and PAN environments Install, configure, and support Windows/Linux operating systems Perform network diagnostics and minimize downtime Provide desktop-level support, including OS installation and basic hardware troubleshooting Configure and manage CCTV systems, including camera setup and NVR integration Visit client locations (primarily in Bangalore) for on-site deployments and support Maintain up-to-date documentation of network topologies, IP schemes, and changes Assist with firewall configuration and enforcement of security policies Collaborate with both internal and client-side teams to resolve IT challenges effectively ✅ Required Skills and ExperienceMinimum 1 year of experience in a core networking role Strong hands-on knowledge of Layer 2 & Layer 3 switch/router configuration Experience with firewall setup and management (Fortinet, Sophos, SonicWall, etc.) Proficient in LAN, WAN, PAN, and Wi-Fi troubleshooting Working knowledge of CCTV systems and desktop IT support Solid understanding of IP addressing, subnetting, DNS, DHCP, NAT Ability to work independently and take ownership of assigned tasks Strong communication and documentation skills CCNA certification is a plus 🎯 Preferred TraitsPassionate about networking, cybersecurity, and infrastructure management Open to learning and working with new technologies Willingness to travel locally for client visits and on-site tasks Certifications like MCSA, Fortinet NSE, and CompTIA Network+ are an added advantage 🌟 What You'll gain Real-world experience across diverse IT environments and industries Exposure to enterprise-grade IT and security solutions (including many Gartner- or MITRE-ranked products) A fast-moving, supportive culture that promotes continuous learning and upskilling Clear opportunities to grow into roles focused on advanced networking, cybersecurity, or infrastructure architecture

Job Summary: We are seeking a skilled and customer-focused Remote Desktop Support Specialist to provide technical support to end-users for computer systems, software, and hardware. The ideal candidate will resolve issues remotely using various tools, ensuring minimal disruption to user productivity. Key Responsibilities: Provide remote desktop support for Windows, macOS, and/or Linux systems. Diagnose and troubleshoot hardware, software, and network issues. Assist users with installing and configuring applications, printers, and other peripherals. Respond to and manage support tickets via email, phone, or remote support tools (e.g., TeamViewer, AnyDesk). Document issues and resolutions in the ticketing system. Maintain a high level of customer satisfaction through professional and timely support. Escalate unresolved issues to appropriate internal teams. Monitor system performance and identify recurring issues for long-term solutions. Follow IT policies and procedures related to data security, access control, and acceptable use. Required Qualifications: 1–3 years of experience in desktop or helpdesk support. Proficiency with remote desktop tools and techniques. Solid understanding of operating systems (Windows, macOS) and common software applications (MS Office, VPNs, antivirus). Basic knowledge of networking (IP, DNS, DHCP, VPN). Strong communication and customer service skills. Ability to work independently and manage multiple tasks. Preferred Qualifications: IT certifications such as CompTIA A+, Network+, or Microsoft MCP. Experience with Active Directory and Office 365 administration. Familiarity with ITIL practices and service desk ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow). Prior experience supporting remote or distributed teams.

As a System Network Engineer, you will be responsible for ensuring the smooth operation and security of our network infrastructure. A Bachelor's degree in Computer Science, Information Technology, or a related field is required for this role. You should have proven experience in network engineering or a similar role, with a strong understanding of network protocols, security protocols, and troubleshooting techniques. Your duties will include configuring and managing routers, switches, firewalls, and other network devices. You should be proficient in networking protocols such as TCP/IP, DNS, DHCP, and VPN. Additionally, you will be expected to have familiarity with system and network monitoring tools to ensure the timely detection and resolution of any issues that may arise. To excel in this role, you must possess excellent problem-solving skills and effective communication abilities. The ability to work collaboratively with team members and communicate technical information clearly is essential. This is a full-time, permanent position with a day shift schedule from Monday to Friday, with weekend availability as needed. If you have a Bachelor's degree (Preferred) in a relevant field and are looking to work in a dynamic environment where your networking skills will be put to the test, we encourage you to apply. The work location for this role is in-person, ensuring seamless collaboration with the team and timely resolution of network-related issues.,

As a dedicated member of the SOTI team, you will be responsible for managing various infrastructure components, including Network Infrastructure and Security Applications and Appliances on a day-to-day basis. Your role will involve creating and maintaining essential documentation such as Network Infrastructure diagrams, Data Flow Diagrams, Disaster Recovery Plans, and IT policies and procedures. You will play a crucial part in establishing network specifications by collaborating with users and analyzing workflow, access, information, and security requirements. Your responsibilities will also include designing router administration, configuring interfaces, and defining routing protocols to ensure optimal network performance. In addition, you will be tasked with evaluating network performance issues, planning equipment selection, installation, configuration, and testing, as well as defining network policies and procedures. Monitoring network performance, troubleshooting issues, and ensuring network security will be key aspects of your role. Collaborating with vendors to upgrade the network, identifying future needs, and developing future state architecture will also be part of your responsibilities. You will provide level 3 technical expertise for projects and issues related to Network infrastructure while ensuring the security of information technology assets and implementing monitoring systems for internal and external systems. You should be prepared for some evening and weekend work, as well as be available for 24-hour on-call and on-site emergency support when required. To excel in this role, you are expected to have a University Degree or Diploma in a relevant field, along with 2-5 years of experience in IT Networking and/or Server Infrastructure. Fundamental understanding of Network Performance Tuning, LAN, WAN protocols, Network Design and Implementation, DNS, DHCP, VLAN, Routing, as well as strong analytical and troubleshooting skills are essential for this position. Your ability to manage network software and hardware devices, experience with monitoring tools and methodologies, and excellent problem-solving skills will be valuable assets. Relevant certifications such as Network +, Security +, CCNA, CCSA, experience with Checkpoint Products, and HP/Aruba Products are considered nice-to-have qualifications. If you are a proactive individual with strong communication, organization, and mentoring skills, and if you are passionate about bringing innovative ideas to life, we encourage you to apply for this exciting opportunity at SOTI today.,

Critical Skills To Possess Solid foundation in IT infrastructure components: networking basics (TCP/IP, DNS, DHCP), OS (Windows/Linux), and cloud familiarity (AWS/Azure). Familiarity with incident and service request lifecycle based on ITIL v3 or v4 framework. Basic SQL/database query understanding to assist in triaging app issues. Understanding of endpoint troubleshooting (login issues, permissions, performance). Proficient with collaboration tools like MS Teams, Outlook, and remote desktop utilities. 24*7 Role Preferred Qualifications BS degree in Computer Science or Engineering or equivalent experience

Overview: Role description Provide high-level IT support for L1 and L2 tickets, primarily through chat and email. Support a mixed environment including MacBooks, remote Linux development machines, and Google Workspace. Key Responsibilities: Respond to and resolve L1/L2 tickets via chat and email Handle routine IT tasks: Access requests Ticket triage and routing Escalation of complex issues Updating internal knowledge base Troubleshoot basic issues on: MacBooks Network and connectivity Support end-user applications and infrastructure services End-User Tools: Google Workspace (Gmail, Drive, Groups) Slack Okta (Advanced Server Access & Identity Engine) Notion GitLab TigerVNC & RDP clients Frame Infrastructure Services: DHCP (isc-dhcp-server) DNS (BIND) Corporate networking (Meraki) MDM (Mosyle) Supported Operating Systems: Ubuntu 20.04, 22.04, 24.04 macOS Windows 10/11 and Server versions Skills: L2 IT Support MacBook troubleshooting Network troubleshooting Basic infrastructure service support Skills L2 Support,Macbook Troubleshooting,Network Troubleshooting,Infrastructure Services

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers Youll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems, This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams, Responsibilities Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals, Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity, Resolve incidents and service requests using ITSM tools and follow ITIL best practices, Maintain accurate documentation of issues and resolutions in the help desk system, Escalate complex issues to appropriate teams while ensuring timely follow-up, Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning, Requirements: 13 years of experience in a Help Desk or IT Support role, Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS, Familiarity with ITSM tools and ticketing systems, Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), Excellent communication and interpersonal skills, Ability to work independently and manage multiple priorities in a fast-paced environment, Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate, Experience supporting global teams across multiple time zones, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show