5364 Dhcp Jobs - Page 44

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Senior Vmware vSphere Admin Senior Vmware vSphere Admin Detailed JD Should have good exposure in Managing of Multiple Virtualized Infrastructure (ESXi ). Implemented & Maintained Infrastructure: vSphere Client, ESXi, vCenter, HA, DRS, vMotion, svMotion, NAS, SAN, vSAN, VSS, DVS, NSX, Snapshots, Templates etc. Should have Handson experience on Various VMware Tools Should be able to guide and assist team in upgrading VMWare Infra. Should be able to lead and mitigate complex server issues. Responsible for RCA preparation Responsible to review all implement the same. Responsible on planning and implementing Latest fixes / Patches proactively. Performance capacity management on VMWare Analyze Problems & ensuring all best industry standard practice followed. Responsible for preparing Golden Image template periodically Should have proven skills in infrastructure planning and build for Virtualization infrastructure (ESXi). Responsible for ensuring all Day to Day House Keeping tasks are performed and Infrastructure is managed to its best capacity. Responsible for Setting up of a VMware High Availability (HA) cluster and managing the same. Responsible for Configuring of virtual switches, network connections and port groups Configure Storage Responsible for Virtual Center Installation and upgrades. Script ESX Server deployments for remote installation Responsible for any security mitigation and best practices in a VMware Virtualized Environment Skills Required: Primary Skills: Should have strong exposure on VMware Server, Virtualization Server, vSphere, Secondary Skills: Should have good Understanding on Operating Systems (Windows, Linux), Storage Technology, Network Technology. Better to have VMware Certification VCP. Min 6+ years of experience in VMware vSphere Support and hands on exp. Applicable Career Bands for Project Role Band: -B3/C1 Applicable Location: - Across Ind. Mandatory Skills: Vmware VDI.: Experience: 5-8 Years.

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description Technical support for A10 Cloud Product and Services, in Pune location ? Provide 24/7 support operation, and guide and set example for support levels on building customer responses and knowledge base ? Flexible to work on US hours and weekends ? Troubleshoot, resolve, and document customer reported issues via phone and/or e-mail while utilizing following technologies: ? Unix flavors CentOS, RHEL, Ubuntu etc. ? Hypervisors Openstack and VMWare ESXi ? Applications like Apache, Kafka, Cassandra, Elasticsearch etc. ? Supporting Opensource and Devops tools like Ansible & scripting. ? Supporting RESTapi, SaaS monitoring, log analysis, Backup/DR ? Public Cloud like AWS and Azure ? Technologies like Kubernetes, Docker etc. ? Layer 4 Protocol and concepts like TCP & UDP ? Layer 7 Protocols and concepts like HTTP, SSL, DNS, DHCP etc. ? Analyze data traces using protocol analyzers to identify anomalies and provide solutions ? Recreate reported issues in the lab with customers configuration ? Work with escalation and sustained engineering teams to investigate and resolve software and configuration defects ? Perform patch verification related tasks on customer reported defects ? Individual contributor role reporting to Head Cloud Operations. Technical Skills Nice-to-have skills Qualifications 1+ years of relevant technical support and customer interaction experience. ? Any graduation in CS or related engineering or equivalent field. ? Hands on experience with Linux, Application Servers and Database systems with production traffic. Installation, Upgrade, Configuration & troubleshooting ? Hands on experience on setting up and administrating SaaS, monitoring systems, log analyzers, Security scanning & Vulnerability Management. ? Hands on experience with Public/Private Cloud with APIs on production systems. Onboarding, Configuration & troubleshooting. ? Experience on working with in-line systems like Load Balancers, Firewall, Traffic shaping systems. Configuration & troubleshooting. ? Advanced trouble shooting skills and working closely with customers to resolve the problems with remote access and log analysis. ? Good knowledge on Networking - TCP/IP, Routing and Switching, Load Balancers, Firewalls, L7 protocols. ? Good knowledge on technologies like Kubernetes, Docker, Weave, Nginx/HA Proxy, Ansible etc. ? At least basic level of scripting on Bash and Python. ? Excellent verbal and written communication skills, exhibiting fluency working with customers from different geography ? Process oriented and should have worked with ticketing system, escalation management and building knowledge base for technical support organization ? Open-source enthusiast, should exhibit knowledge on open source tools ? Certification on Linux/Networking is a plus. ? Attention to details, openness to constructively critique and a great team player

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description About the Role We are seeking a skilled and motivated Senior System Administrator to join our IT team. This role is responsible for handling advanced technical support tasks, troubleshooting escalated issues, and ensuring timely resolution of user problems related to IT infrastructure, network connectivity, and system access. You will work closely with L1 support teams, end-users, and infrastructure teams to maintain smooth IT operations and enhance user satisfaction. Key Responsibilities Efficiently handling and resolving of technical issues Provide advanced troubleshooting for hardware, software, OS, and application issues Support users in day-to-day IT problems across desktops, laptops, mobile devices, and printers Manage user account administration Diagnose and resolve basic networking issues (IP conflicts, DNS/DHCP issues, LAN/Wi-Fi problems) Coordinate with third-party vendors and internal teams for issue resolution Document solutions and maintain knowledge base articles Participate in system upgrades, migrations, and routine maintenance tasks Provide remote support using tools like RDP, TeamViewer, or equivalent Technical Skills Required Skills & Qualifications 57 years of experience in IT support, desktop support, or helpdesk roles Strong knowledge of Windows 10/11 and Microsoft Office Suite Basic understanding of networking (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, user provisioning, and permissions Familiarity with ticketing systems (e.g., Service Desk Plus, Jira) Excellent troubleshooting and problem-solving skills Strong interpersonal and communication skills Ability to prioritize tasks and work under minimal supervision Nice-to-have skills Qualifications Preferred Qualifications ITIL Foundation certification (optional but preferred) Preferred graduation in computers Exposure to remote support tools and asset management platforms Experience supporting Microsoft 365

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

Job Description As discussed please find below the JD for Citrix ­Minimum Of 4-5 Years’ Experience In Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processes: Incident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx or its affiliate partners do not solicit fees or payments and does not ask for confidential financial information from applicants for job offers. Safety of personal assets is every individual’s responsibility. All candidates are requested to stay alert and be aware of fraudulent/unethical hiring practices, and take effective measures to safeguard their personal information. eClerx is not liable for any payments made by applicants in response to fraudulent job offers. If you are suspicious of any unethical job-related activity or communication related to eClerx, please report it on this link. https://careers.eclerx.com/Static/RecruitmentFraudAlert

Your Impact: We are looking for QA Engineer specialized in testing and automation, creating value for the team, and engaging himself with stakeholders in the different phases of the product cycle. The candidate should possess an ability to contribute towards automation based on product automation needs. The candidate should be passionate about testing and learning new automation tools. Proactively comes up with new ideas/innovative thoughts in testing and automation to make the product better and encourages, influences other team members. What the role offers: Gains good understanding of product functionalities, architecture and use cases Executes test plans in a priority order, report quality issues on-time with detailed steps and evidence; completes testing tasks on time with high quality Designs and develops comprehensive test plans, in collaboration with seniors and experts, covering functionalities, features, user interfaces, scalability, performance, security, customer scenarios, domain specifics, etc. Prepares varying test environments right from installation of OS, patches, system configuration, installation and configuration of database applications, virtual environments using VMware, Hyper-V, handling of storage devices and arrays Discusses with experts, understands clearly and reproduces customer reported issues in his or her own test environments Solid understanding in test automation framework, and experience in developing test tools and test automation; Develops new automation and maintains, enhances and uses test automation suites already available Collaborates and communicates well within and across teams What you need to succeed: Hands-on in any test automation frameworks for Web UI like Selenium; ready to learn and develop using new frameworks Testing enterprise product on storage or data protection domain Solid hands-on in any scripting language; ready to learn and develop using Perl, Java and Typescript Unix Shell scripts, Windows PowerShell and Batch scripts Test environment preparation including OS installation, network configuration, installation of applications like Oracle, MS-Exchange, Virtualization/Cloud app (e.g., Hyper-V, VMWare, AWS), and be able configure, and maintain system for testing One last thing: You are persistent and inquisitive. You have to understand why things are happening the way they are. You are determined to understand cyber attack techniques at a very detailed level. You are a self-starter who is able to work with minimal management, however have strong collaboration and interpersonal skills to work together with several other professionals from other information security fields. Youre a creative thinker who wants to answer the question, Why? Your workstation is a pyramid of monitors that you can't take your eyes off of at the risk of missing something. You have a desire to learn new technologies. Your sense of humor, passion and enthusiasm shines through in everything you do.

HPC Admin / Cloud Engineer – Technical Lead HPC Location: Chennai, India 26821 Notice Period: Immediate to 60 days Interview: 3 Technical + 1 HR rounds About The Role Lead the design, implementation, and support of high-performance computing clusters. Manage HPC hardware and software infrastructure, including Linux OS, storage, networking, and GPU/server architectures. Collaborate with vendors and manufacturing teams to deliver production-ready HPC solutions. Must-Have Skills & Experience 7+ years experience in HPC systems, clusters, Linux OS (SuSE, RedHat, Rocky, Ubuntu) Deep knowledge of HPC hardware: servers, GPUs, networking, storage, BIOS & BMC Strong Linux skills including System-D, Net boot/PXE, Linux HA TCP/IP fundamentals and protocols (DNS, DHCP, HTTP, LDAP, SMTP) Shell scripting and Python programming skills Experience with Configuration Management tools (Salt, Chef, Puppet, etc.) BE/BTech/MCA/MSc in Computer Engineering, Electrical Engineering, or related fields (Diploma or 3-year degrees like BCA/BSc not accepted) Stable work history: no job hopping, minimum 2 years per company Not from HCL (no poach) Preferred Skills DevOps exposure (Jenkins, Git, Singularity, Docker) Kubernetes, Prometheus, Grafana experience Web server knowledge: Apache/Nginx, proxy/reverse proxy, HA Proxy load balancing Soft Skills Strong team orientation and interpersonal skills Excellent organization and multitasking abilities Adaptability in a fast-changing environment Effective communication skills Skills: cloud,bmc,storage,net boot/pxe,boot,ldap,smtp,hpc systems,http,shell scripting,gpus,grafana,web server knowledge (apache/nginx, proxy/reverse proxy, ha proxy),communication,linux,networking,prometheus,servers,proxy,python programming,hpc hardware,linux ha,dns,system-d,kubernetes,linux os (suse, redhat, rocky, ubuntu),tcp/ip fundamentals,devops (jenkins, git, singularity, docker),dhcp,configuration management tools (salt, chef, puppet),apache,skills,bios

YOUR IMPACT: Achieve high levels of customer satisfaction when responding to customer requests via phone or email Troubleshoot technical issues with the tools and skills after product training, often working with issues that could not be resolved at previous support levels Ensure customer has best product that suits their needs Participate in the content creation lifecycle for support documentation WHAT THE ROLE OFFERS: Assist customers with live and deferred transactions via phone and email with technical support inquiries. Provide advanced troubleshooting on issues including but not limited to, missing data and advanced technical issues. Learn the technical architecture of company products. Work independently to solve customer issues and own case work by diagnosing, troubleshooting, and resolving software, application, hardware, data transport, and network issues related to service and product offerings Manage multiple customer cases simultaneously, ensure all case-related information and activities are accurately documented, and provide timely progress updates to customers and account managers to maintain service level agreements Work with Tier 2 and Tier 3 engineers on technical escalations, bug and a feature request Assist customers and alliance partners troubleshoot and successfully complete disaster recovery tests within a scheduled window of time Become trained to support additional products within the product suite Make business-critical decisions that help customers or partners understand proper data protection techniques to ensure full recovery when needed Properly escalate cases to the appropriate teams as needed based on issue complexity and process documentation. Work closely with these teams to identify new trends/resolutions. Assist in the content creation/editing process for our knowledge Bases by creating and editing content as necessary based on findings within your support interactions. This includes but is not limited to documenting new issues and solutions, editing existing content for clarity, and identifying content that is no longer relevant. WHAT YOU NEED TO SUCCEED: Ideally, 6 months - 1 years experience supporting windows applications Minimum 6 months of answering Inbound call experience for supporting global customers. AS, BS or BA degree in a computer related field preferred. Equivalent work experience will be accepted in place of the education requirement. Must possess highly developed interpersonal and communication skills, and the ability to work with an extensive variety of customers. Must be able to work with difficult customers and situations and still maintain a high level of customer satisfaction. Must be able to maintain a professional demeanor when working with difficult or challenging customers. Heavy telephone usage. Experience with configuration and implementation of Microsoft and/or Linux based servers. Knowledge of Active Directory and Microsoft Exchange. Knowledge of WAN and Network protocols (WINS, DNS, DHCP, TCP). Ability to analyze technical problems without visual contact with the machine. Excellent learning skills. Experience with troubleshooting Cloud based backup and hosted exchange applications with Windows/Mac OS environments (To include but not limited to Outlook, Teams, OneDrive, SharePoint, Intune) Experience with mail configuration on android/IOS mobile devices Ability to utilize available resources to the fullest; must have excellent computer skills. Ability to organize and manage multiple priorities. Demonstrable ability to define problems, gather data, establish facts, and draw valid conclusions. Adept at articulating and responding both verbally and in writing to common inquiries or complaints from customers and partners.

We are looking for a knowledgeable and proactive Windows Server Administrator to manage, support, and maintain our Windows Server infrastructure. The ideal candidate will ensure the stability, integrity, and efficient operation of information systems by administering Windows-based environments, supporting Active Directory, managing patching and updates, and troubleshooting server-related issues. Key Responsibilities Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, OneDrive for Business, SharePoint Online administration, M365 productivity tools, ATP, Azure AD Strong knowledge on PowerShell scripting for Tasks automation using various PS modules Experience in Azure and Microsoft 365 security and identity Should have good understanding on Monitoring and reporting of Service Health & Message Centre Proficiency in managing Active Directory, DNS, DHCP, GPOs, and Windows Server OS. Experience with PowerShell scripting for administration and automation. 3+ years of hands-on experience as a Windows Server/System Administrator. Requirements Install, configure, and maintain Windows Server operating systems (2012/2016/2019/2022). Administer Active Directory, DNS, DHCP, Group Policy, and certificate services. Monitor server health and performance; conduct regular system audits and patch management. Perform routine backups, disaster recovery planning, and restoration testing. Conduct technology capacity planning by reviewing the current and future requirements Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. M365 Tenant and Platform Administration including configuration and setup Support Hyper-V and/or VMware-based virtual environments. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.

Job Role: Windows L2 Windows Server Administration AD Management IIS / DNS / DHCP Manage directory structures Manage domains VMWare Administration / VSphere Creating and Managing Virtual Machines and Templates Understanding of ESXi Installation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019 Installing, Configuration & Managing TCP/IP, Active Directory, Group Policy And OU Day to day issues resolutions Tech / B.E 24 * 7 Shift

Hands on experience on DNS, DHCP, Proxy, Antivirus, Citrix Xen, Hyper-V, VMWARE Knowledge on Microsoft Server Operating Systems Windows 2008 R2, 2012, 2016, 2019,2022 & patching management Linux Certification (Mandatory)

System Administrator - Amara Hospital System Administrator BCA/BSc/B.Tech (IT/CS) Experience (Years) 1-3 Years Required Skills: Windows/Linux Server Administration Active Directory, Group Policies, DNS/DHCP User management & security policy enforcement Network & firewall troubleshooting Backup & recovery operations Patch management & endpoint protection Performance monitoring & log analysis Strong coordination & problem-solving skills Suitable for hospital or enterprise IT infrastructure roles

Description & Requirements Product Support Analysts provide responsive, quality support to Infor customer via phone and remote system access. They are also responsible for documenting this support in the departments Service Now call tracking system. Use and creation of knowledge-based tools and documentation to diagnose, research and resolve technical issues . Responsibilities: This is a hybrid position normally defined by 3 days in office, 2 days WFH. Candidates should be prepared to work holidays, all shifts including India overnight hours. Provide product support by responding to incidents in a timely manner, interpreting queries and problems, examining data, error logs, and utilizing all available support material and tools to successfully resolve the problem. Work collaboratively within a team and mentor new hires to resolve customer issues in a timely manner. Develop and maintain effective customer communications by managing the customers expectations through use of negotiation, persuasion, diplomacy, and clear communication in the English language, ensuring customer satisfaction and customer retention. Generate hardware parts orders, when needed, ensuring that properly configured part requests are forwarded to the Infor Parts department. Provide application support to customer accounts for Infor products, specifically for Infor Restaurant Point of Sale products. Basic Qualifications: Strong command of the English language to effectively articulate complex ideas in simple terms to customers. Exceptional interpersonal and customer service/orientation skills. Experience range: 2-4 years work experience and knowledge of PC s, networks and hardware troubleshooting. Exceptional interpersonal and customer service/orientation skills. Working knowledge of current Windows and Linux operating systems and their associated tools and file structures. Proficiency in basic Microsoft applications (Word, PowerPoint, Excel) Industry knowledge: Understanding of fast food and/or POS restaurant operations and systems. Advanced problem solving and analytic skills Able to both multi-task and manage priorities effectively. Working knowledge of computer system networking topologies, troubleshooting and tools, including TCP/IP, O/S command line utilities, DHCP vs fixed IP addresses, and subnet masks. Working knowledge of the SQL databases and query language. One or more IT certifications, including but not limited to CompTIA A+, CompTIA Linux+, LPIC-1, and/or certification/training certificate in current versions of Microsoft SQL server, Windows Server, or Windows desktop operating systems. Preferred Qualifications: Familiarity with Point of Sale, restaurant, or fast-food work environments and terminology. Working knowledge of computer system networking topologies, troubleshooting and tools, including TCP/IP, O/S command line utilities, DHCP vs fixed IP addresses, and subnet masks.

This role will be responsible for overall Infrastructure & Datacentre management of Yokogawa India limited where candidate will manage and develop roadmap, re-design infrastructure upgrade, refresh, migration, and operational tasks. Candidate must have 8-12 years of IT industry experience and proficient in enterprise IT, including servers, storage, virtualization, networking concepts of on-premises, hybrid, and cloud environment. He/she must have hands-on experience working in both On-premises as well as cloud delivery model such as, IAAS/SAAS/PAAS. Some of the key responsibilities includes, and not limited to, Manage and support heterogenous infrastructure that consist of Physical & Virtual servers, Storage, Backup, Datacentre, High availability, Disaster Recovery, Business Continuity plans Assist in the architecture, design, build and Deploying the Servers & cloud infrastructure within Microsoft Azure Maintenance of On-premises servers and Datacentre Servers Well versed with scripting for automation via Terraform. Provisioning, managing Azure Infrastructure using automation PowerShell Strong understanding of Azure Cloud and active directory Create architectural and migration roadmap for On-premises Servers and Applications on Azure solution Strong understanding of different Azure IaaS services and platform and their associated limitations. Understanding and exposure to Azure Cloud, Hands-on experience of Azure Scale Sets, Load Balancer, Azure networking, Azure Monitor, Alerts, and Log Analytics Infrastructure monitoring & Logging (Ex: Tools like SCCM, Nagios, ManageEngine, InfraON, Grafana, Splunk) Strong Knowledge of Intune and its maintenance Maintaining the regulatory systems about ISMS policy (Information System Management Systems) Printer Management and Governance. Responsible for managing, installing, and configuring new servers / storage systems for business as per their requirement. Experience in managing Virtual Machines (VM), Hyper-V and support cloud migration activities. Expertise in managing and supporting Microsoft 365 workloads Exchange online, Intune, MS Teams, SharePoint, AIP, ATP, Azure AD Connect, defender, license, and user management. Experience in managing and supporting Active Directory, DNS, SMTP, DHCP, Group Policy, printer management, and supporting business-critical systems. Embrace a culture of continuous service improvement and service excellence. Strong expertise in automating operational tasks, innovation, value adds, process and cost optimization that improves resource productivity as well as end user experience. Monitoring the installed systems [hardware, software, and services] for operational metrics. Ensure installed systems are optimized in terms of availability, stability, integrity, performance and scalability with necessary security updates, patches etc. Strong understanding of the ITIL framework with in-depth knowledge and experience in incident, problem, change & knowledge management, and exposure to ticketing tool (like SNOW, Remedy), other disciplines related to service delivery. Analyse current technologies used within the company and determine ways to improve. Develop and produce infrastructure best practices and standards. Respond to production events in restoring services quickly and efficiently lead root cause analysis and remediation. Review the infrastructure requirements and make recommendations on ways to improve or cost optimizations. Support team in Audit related activities. develop, document, and maintain operational procedures. Support successful execution with participation in organization wide IT transformation projects. Qualifications and General Skills / Experience: Education : Masters/Bachelor of Engineering in Computer Science or IT or equivalent Technical Certification : Candidate must have either MCSE / MCSA / MTA / Solution Architect / Azure/ AWS or equivalent credential Process : ITIL knowledge is essential, and ITIL V3 certification will be an added advantage Soft Skills : Excellent verbal and written communication, problem-solving and presentation skills, and proactive attitude Collaborate with others within the Infrastructure Team as well as the Application Support teams on design and strategy Based on business need, flexible to work outside business hours, weekends, and holidays. Ability to work independently and as a team member, establish and maintain cooperative working relationships with coworkers Ability to connect on-premises technology and services, to cloud offerings. Stay current on technology and industry trend Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation Mandatory Skills: SD - Remote Desktop Support. Experience: 5-8 Years.

Experience: 10+ Years of experience in Network Admin Expert on design, configuration and implementation of Data Center, Branch with Nexus, L3 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure management, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP). Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in data center network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc. Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Coimbatore

Should have good exposure in Managing of Multiple Virtualized Infrastructure (ESXi ). Implemented & Maintained Infrastructure: vSphere Client, ESXi, vCenter, HA, DRS, vMotion, svMotion, NAS, SAN, vSAN, VSS, DVS, NSX, Snapshots, Templates etc. Should have Handson experience on Various VMware Tools Should be able to guide and assist team in upgrading VMWare Infra. Should be able to lead and mitigate complex server issues. Responsible for RCA preparation Responsible to review all implement the same. Responsible on planning and implementing Latest fixes / Patches proactively. Performance capacity management on VMWare Analyze Problems & ensuring all best industry standard practice followed. Responsible for preparing Golden Image template periodically Should have proven skills in infrastructure planning and build for Virtualization infrastructure (ESXi). Responsible for ensuring all Day to Day House Keeping tasks are performed and Infrastructure is managed to its best capacity. Responsible for Setting up of a VMware High Availability (HA) cluster and managing the same. Responsible for Configuring of virtual switches, network connections and port groups Configure Storage Responsible for Virtual Center Installation and upgrades. Script ESX Server deployments for remote installation Responsible for any security mitigation and best practices in a VMware Virtualized Environment Skills Required: Primary Skills: Should have strong exposure on VMware Server, Virtualization Server, vSphere, Secondary Skills: Should have good Understanding on Operating Systems (Windows, Linux), Storage Technology, Network Technology. Better to have VMware Certification VCP. Min 6+ years of experience in VMware vSphere Support and hands on exp. Applicable Career Bands for Project Role Band: -B3/C1 Applicable Location: - Across Ind. Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Vmware VDI. Experience: 5-8 Years.

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Juniper R and S Expert - Level 3 Support Technology | DNS, DHCP,IPAM Design SME - Level 4 Support Technology | Nexus DCN Switch Expert - Level 3 Support Technology | VMWARE NSX-T Expert - Level 3 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Expert Level Certification - CCIE Enterprise Infrastructure / CCIE Service Provider / CCIE Data Center / CCIE Data Center / ACSX / JNCIP-ENT / VM Certified Advanced Professional / ACSX Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Job Description We are looking for a skilled and detail-oriented NOC (Network Operations Center) Engineer to join our team. You will be responsible for managing and monitoring production systems, ensuring the health, performance, and reliability of our internet-facing infrastructure. The ideal candidate should have a solid background in system administration, networking, and incident response, with a proactive mindset and a willingness to work in a 24/7 environment. Key Responsibilities Monitor and manage production systems to ensure high availability and performance. Act as the primary point of contact for all production-related incidents and alerts. Perform root cause analysis (RCA) for service-impacting events and implement preventive measures. Troubleshoot and resolve infrastructure issues escalated by internal systems or customers. Participate in a 24/7 shift rotation and ensure timely incident response and communication. Collaborate with platform and product teams to review and implement application and infrastructure monitoring changes. Develop and maintain SOPs and knowledge base articles for recurring operations tasks. Support and enforce compliance with internal security and compliance policies. Qualifications 3+ years of experience in Linux/Unix systems administration. Strong understanding of internet protocols and networking concepts: DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTPS, TLS, IPSec, VPN, etc. Experience in application and database-level monitoring and troubleshooting (e.g., Apache, Tomcat, MySQL). Proficiency in scripting languages: Shell, Python or Ruby. Hands-on experience with monitoring and logging tools such as Nagios, New Relic, Datadog, Splunk, Sumo Logic, ELK stack, etc. Experience with incident management tools like ServiceNow, JIRA, and PagerDuty. Basic knowledge of web fundamentals: HTML, JavaScript, CSS, server-side programming, and databases. Working knowledge of AWS or other cloud platforms. Experience with containers and orchestration platforms: Docker and Kubernetes. Familiarity with CI/CD ( Jenkins ) pipelines and automation tools. Knowledge of infrastructure-as-code using Terraform. Strong collaboration skills with cross-functional teams, including SRE, Security, and DevOps.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience : 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Position Requirements 10+ years of Enterprise Network infrastructure experience. 10+ years of large data center network handling experience (ACI/Nexus/Spine-Leaf VXLAN/EVPN Fabrics) Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained. Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure. Excellent interpersonal skills are needed to work with various levels of technical staff members. Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines. Work with internal customers in managing requests/changes/incidents for your areas of work. Work with global teams to provide support and complete IT projects. Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines. Self-motivated, constructive and positive attitude. Possess good understanding of infrastructure management processes; knowledge on ITIL framework. Skills: Expert level knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment. Good knowledge and experience on Routing, Switching, Wireless, load balancers, WAN optimizers, DNS, DHCP, VXLAN, EVPN. Good knowledge on automation / scripting and ability to automate repetitive tasks. Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS). Knowledge in working with SDWAN products (SilverPeak). Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands. Expert level Knowledge/experience on network device administration (Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless, Fiber optic skills, MPLS/WAN/LAN management) Expert level knowledge in working with various routing protocols such as BGP, OSPF. Hand-On experience working with a large Infoblox and Aruba ClearPass deployment. Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP. Recognize the importance of customer focus and/or of serving the needs of the end user. Productivity Tools: Word, Excel, PowerPoint & Visio. Certifications CCIE Preferred. CCNP is a must. Responsibilities Drive critical issue resolution/Break-Fix for P1/P2 issues. Manage existing and new networking solutions, including monitoring the network stability and uptime. Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required. Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process. Interact with various internal users in evaluating the needs and building a right solution to meet the requirements. Monitor event logs/alerts and services to be proactive in identifying potential issues. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: Network Data Admin Experience : 5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin Experience : 3-5 Years.

AD/AAD: Azure AD Architect Azure Group Policy, Groups, OU creation/modification/deletion Azure Conditional Access policy creation/modification/deletion Azure Access Package creation MTO sync and Entity integration App registration Audit closure Vulnerability and Risk closure New feature rollout AD to AAD sync Automations of repetitive tasks Handling outages Troubleshoot Active Directory authentication and LDAP configuration issues Work cross functional with other teams to drive initiatives Developing comprehensive test cases to include testing scenarios for both normal and degraded (e.g., disaster recovery, continuity of operations, data recovery/spills, ) operations, pass/fail criteria, performance criteria, capacity planning, measurement criteria, results analysis procedures, and results/status reporting criteria Knowledge of certificate-based authentication, PKI and ADFS infrastructure Replication Maintenance Event Log Management Systems Auditing Familiar with PowerShell scripting