5364 Dhcp Jobs - Page 43

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Platform Engineering (Java, Springboot) Overview At Mastercard, we are dedicated to delivering unparalleled customer experiences by pushing the boundaries of innovation. Our Network team is seeking a Senior Software Engineer to propel our customer experience strategy forward through unwavering innovation and adept problem-solving. The quintessential candidate is focused on the customer experience journey, exuding high motivation, an insatiable intellectual curiosity, exceptional analytical acumen, and a robust entrepreneurial mindset. About The Role Design and Develop software around internet traffic engineering technologies including but not limited to public and private CDNs, load balancing, DNS, DHCP and IPAM solutions. Enthusiastic for building new platform technologies from ground up contributing to our high impact environment. Develop and Maintain Public and Private REST APIs, keeping high code and quality standards. Provide timely and competent support for the technologies the team owns and builds. Bridge automation gaps by writing and maintaining scripts that enhance automation and improve the overall quality of our services. Demonstrate drive and curiosity by continuously learning and teaching yourself new skills. Collaborate effectively with cross-functional teams, demonstrating your technical prowess and contributing to the overall success of the projects. All About You To excel in this role, you should have: Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience. Strong fundamentals in internet and intranet traffic engineering, OSI Layers & Protocols, DNS, DHCP, IP address management and TCP/HTTP processing. Practical understanding of data structures, algorithms, and database fundamentals. Proficient in Java, Python, SQL, NoSQL, Kubernetes, PCF, Jenkins, Chef and related platforms. Knowledgeable in cloud-native and multi-tiered applications development. Experience with programming around Network services, Domain Nameservers, DHCP and IPAM solutions. Understands the fundamental principles behind CI/CD pipelines, DevSecOps, GitOps, and related best practices. Ability to write and maintain scripts for automation, showcasing your commitment to efficiency and innovation. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-250617

1. Problem Solving & Troubleshooting Skills & thinks logically 2. Working exp. on Windows Servers, AD, DHCP, DNS 3. Working exp on Microsoft® Windows NT® Server and/or Windows 2000 Server & Windows NT Workstation and/or Windows 2000 Professional Required Candidate profile Qualification :- 1. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems recommended. 2. Understanding of Cloud Computing, Exchange Servers 3. Excellent English communication skills

Job Summary: We are seeking a skilled and proactive L2 Network Engineer to support and maintain our enterprise network infrastructure. The ideal candidate will have hands-on experience in managing switches (Meraki and Cisco ), firewalls, and wireless technologies, and will be responsible for resolving escalated network issues, performing routine maintenance, and supporting network upgrades. Key Responsibilities: Monitor and troubleshoot network performance issues (LAN/WAN/Wi-Fi). Handle escalations from L1 support and resolve complex network incidents. Configure and maintain network devices (Cisco, Fortinet, etc.). Perform network changes, upgrades, and patching as per change management policies. Maintain network documentation including topology diagrams and IP address management. Collaborate with vendors and ISPs for issue resolution and service improvements. Implement and maintain network security best practices (ACLs, VPNs, firewalls). Participate in on-call rotation and provide after-hours support as needed. Required Skills & Qualifications: 3–5 years of experience in network support or administration. ITIL certification is an added advantage. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols (OSPF, BGP). Experience with enterprise-grade switches, routers, and firewalls. Familiarity with network monitoring tools (SolarWinds, PRTG, Wireshark, etc.). Certifications such as CCNA, CCNP, or equivalent are preferred. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Preferred Qualifications: Knowledge of SD-WAN (Fortinet / Meraki). Exposure to ITIL practices and ticketing systems (ServiceNow).

Overview: At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth, protects data, and serves as a critical partner to all departments of PowerSchool. Responsibilities: We are seeking a skilled and detail-oriented Network Administrator to join our team. The ideal candidate will have hands-on experience managing network infrastructure, including Cisco Catalyst switching, FortiGate firewalls, Meraki switching, and wireless solutions. This role involves the design, implementation, and ongoing support of secure and reliable network systems, ensuring optimal performance across the organization. Key responsibilities include managing switching and routing systems, administering Wi-Fi access points, and overseeing core network services such as DNS and DHCP. The candidate should also demonstrate strong analytical and troubleshooting abilities, effective communication and collaboration skills, and a proactive, service-oriented mindset. The ability to prioritize tasks, adapt to evolving needs, and work both independently and within a team is essential. Key Responsibilities: Administer and manage FortiGate Firewalls, Cisco Catalyst switching, and Meraki wired and wireless networks. Implement and administer network security measures, including user VPN, Zero Trust Network Access (ZTNA), intrusion prevention, and site-to-site IPsec tunnels. Manage LAN/WAN configurations, network segmentation, and performance optimization. Troubleshoot and resolve network issues related to connectivity and performance. Manage and maintain Wi-Fi access points to ensure network availability and security. Monitor network usage and performance, and provide troubleshooting for connectivity issues. Create and maintain detailed network diagrams and documentation. Provide basic server administration support, including management of operating systems, virtual environments, and storage solutions. Troubleshoot server issues related to network access, connectivity, and integration with firewalls and security platforms. Provide remote network support to the global employee base as needed. Manage and administer DHCP and DNS services. Qualifications: Qualifications Minimum of 3 years of professional experience in network administration and support; 4+ years preferred. Relevant certifications such as CCNA, CCNP, or Fortigate certifications. Diploma or bachelor’s degree in Computer Science, Information Technology, or a related discipline. Proven expertise in managing and securing enterprise networks, with hands-on experience using Fortigate Firewalls. Strong knowledge of Cisco LAN switching and routing (Layer 2 and Layer 3), including practical experience with Cisco Catalyst switches and routers. Familiarity with Meraki wireless access points and switches. Solid understanding of core network protocols and technologies, including BGP, OSPF, STP, TCP/IP, DNS, and DHCP. Skilled in analyzing existing network infrastructures and recommending scalable, secure, and maintainable solutions. Experienced in administering and troubleshooting site-to-site IPsec VPNs, user VPNs, and Zero Trust Network Access (ZTNA) solutions. Knowledgeable in cloud networking and integration with major cloud platforms such as Azure and AWS. Experience with server administration is a strong advantage. EEO Commitment: EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.

Location Noida Department Technology Sub-department MSP Employment Type Full-Time Minimum Experience Desired Profile SerciceDesk Job description Responsibilities Educate customers of all size on the value proposition of managed services on Microsoft Azure, and participate in technical discussions to address customer challenges with cloud workloads. Implement and support new and existing customers on Microsoft Azure Active Directory. Act as a liaison between customers, sales, service engineering teams, and support. Ability to oversee the complex problems/incidents and accordingly act on escalations. Technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues, working in collaboration with partners across the business, as required Lead tasks relating to system architecture enhancements, problem management, process improvement, reporting, and customer infrastructure. Ability to Timely deliver Project Milestones within committed timeline. Ability to contribute to overall business growth. Knowledge in Microsoft Azure Platform, Operating System/Virtualization, Networking, or Relational Database Design/Administration. Familiarity with development: tools, language, process, methods, troubleshooting, Operating System/Virtualization. Familiarity with networking concepts including VIPs, NAT, DNS, DHCP, TCP/IP. Able to handle escalations with demanding customers at a technical and management level. Strong knowledge/Experience Core Networking and any cloud platform. Must be a self-motivated individual who can deliver work independently or collaborate across diverse solution delivery teams.. Experience: 0-1 years of experience working in IT Industry. Qualification/Certifications: BTECH/BE/MCA/MSC Microsoft certified candidates with AZ-900/AZ-104/AZ-500 will be given preference. Qualification Grad - Engineer Designation/Title Engineer Experience Location Noida Sub-department MSP Job posting date 18/07/2025 Date of closing of position 18/08/2025 Company Profile This is the default company profile and will be displayed when publishing the job. Sub Department 1000286 Done

1.Upgrade, install and troubleshoot networks, networking hardware devices and software. 2.Good experience in setting up and managing LAN and WAN environment. 3.In-depth understanding and experience of Cisco switches and routers. 4.Knowledge of routing protocols like OSPF, HSRP, EIGRP and BGP. 5.Must have experience in VPN, DNS, DHCP, TCP/IP, SNMP and SMTP. 6.Excellent understanding of Layer 2 and Layer 3 switching, including MPLS, VLAN and Ethernet LAN Switching. 7.Experience in WAN/LAN networks, TCP/IP and OSI model, addressing. 8.Experience in network services such as DNS, DHCP, IIS, FTP and etc. 9.Experience in Windows 2003/2008 Server, Windows / Exchange Server and Server Migrations. 10.Experience in setting up Linux Server and network environment. 11.Administering storage files based on NAS/ SAN storage technology. 12.Experience with firewalls, routers and VPN. 13.Familiarity with Backup and restore processes. 14.Maintain inventory of equipments and parts as well as documentation of vendor activities. 15.and document system standards for computer and network devices. 16.Develop Handle highly confidential information/material. Job Type: Full-time Pay: ₹219,000.00 - ₹325,000.00 per year Work Location: In person

Experience required: 4 to 9 years Notice Period: Immediate to 20 days Job Location: Station-S 2880 Central Expressway, Sri City, AP, 517646, India Key Responsibilities: · Install, configure, and maintain servers, networks, and related hardware/software. · Monitor system performance and ensure the availability and reliability of IT infrastructure. · Perform regular backups, system updates, and patch management. · Troubleshoot and resolve hardware, software, and network issues. · Manage user accounts, permissions, and access controls (Active Directory, LDAP, etc.). · Maintain security measures, including firewalls, antivirus, and data encryption. · Coordinate with vendors and service providers for system upgrades or support. · Maintain documentation related to system configuration, procedures, and troubleshooting guides. · Support end-users with technical issues and respond to IT service requests. Required Skills and Qualifications: · Bachelor’s degree in Computer Science, Information Technology, or a related field. · 2+ years of experience as a System Administrator or similar role. · Hands-on experience with Windows and Linux server environments. · Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN). · Experience with virtualization tools (VMware, Hyper-V) and cloud services (AWS, Azure, etc.). · Familiarity with backup solutions and disaster recovery planning. · Working knowledge of scripting (PowerShell, Bash) for automation. · Strong problem-solving skills and attention to detail. Job Type: Full-time Pay: ₹800,000.00 - ₹1,000,000.00 per year Work Location: In person

Req ID: 327043 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux/UNIX/AIX Lead Engineer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Preferred Experience: Thorough technical knowledge of Linux/UNIX/AIX platforms (Ubuntu, RHEL/SuSE). Must be able to demonstrate deep technical troubleshooting and problem-solving skills. Expertise in UNIX heterogeneous platform environments, including Clustering, Backup operations, Patching and Activation, Technical skills in Network components are preferred (DNS, DHCP, TCP). Good fundamentals and technical hands-on experience in Linux/UNIX/AIX troubleshooting. Willingness to develop strong competencies in Linux/UNIX/AIX platform support. Knowledge of Shell scripting / Python/Ansible will be a plus. Excellent understanding of ITSM\ITIL processes and certification will be added advantage. Good communication, team building, and interpersonal skill are mandatory. Knowledge and experience in Migration methodologies and Migration tools like Double Take and other related industry-wide deployment/migration tools. Knowledge in Linux VHS V2V - Vmotion and Solaris Zones migration from SHS to SHS is preferred, Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Shell scripting and automation experience is a plus. Fundamental understanding of emerging technologies, including Containers and PaaS solutions Able to work on On-Call rotations Able to work independently in a project scenario. Experience handling P1/P2 calls and escalations Able to write quality KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding customer service Able to Help L1 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 7+ years of overall operational experience 3+ years of AWS/Azure experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications GCP Cloud Engineer About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Role: Cyber Risk Management Lead Experience: 5 to 10 Years Office location-Sector-125, Noida Required Qualification: Bachelor of Engineering - Bachelor of Technology (B.E./B.Tech.) Additional Information There are 2-3 rounds in the interview process. This is 5 days’ work from office role (No Hybrid/ Remote options available) Final round will be F2F (Mandatory) About role: We are seeking a Cyber Risk Management Lead to identify and remediate or mitigate risks . Candidate should have effective task management skills and the ability to communicate effectively. The individual must be able to rapidly respond to security incidents and should have at least 5 years of relevant experience in Cyber security Risk management. Candidates Should have deeper understanding with some hands-on experience on enterprise IT infra components such as O365 suite, advanced firewalls, IPS/IDS/HIPS, routers/switches, VPN, proxy, AV/EDR, DNS, DHCP, multi factor authentication, virtualization, Email systems/security, Web Proxy, WAF, DLP etc. along with cloud environments like AWS (Must) , Azure etc. Job Description Understanding applicable regulations, guidelines, and industry best practices to manage risk and ensure compliance Developing, maintaining, or auditing security documentation such as policies, standards, and procedures Monitoring security internal control effectiveness for EDR, Email Security, Server security, Cloud security etc Conducting internal security assessments to ensure continued compliance Explaining roles in managing risk to cross team functions and getting buy-in to improve the organizational risk posture Managing SOC 2 Type 2 assessment and provide adequate support for collecting relevant evidence for all relevant controls Should be able to review RFPs (request for proposal) and provide responses for Cyber security related items Manage Risk Governance Implement/govern AWS Cloud and Office 365 Security Manage and support internal and external audits Follow up till closure on audit findings if any Manage dashboards and reports to keep track of priority events for IT and IS Create MOM for Board Meetings Vendor Evaluation for cyber security controls Firewall rules review for On-premises and AWS firewall Security Awareness: Create materials PPT/e-mailers and provide training as needed Incident management and Business continuity CISO dashboard and success reports Meet with business team to understand their business requirements from cyber security perspective Has basic knowledge of audit requirements (SOC2, HIPPA, ISO27001, etc.) Understanding of respective industry best practices (e.g., NIST, ISO, OWASP, ITIL) At least one security certification is strongly preferred, such as Certified Information Security Management (CISM), Certified Risk Information Security Control (CRISC), or Certified Information Systems Security Professional (CISSP) Prior experience of management of technology infrastructure is preferred Skills: security awareness training,enterprise it infrastructure,it infrastructure security,dns,cloud security,aws,email security,cyber risk management,compliance,security documentation,routers/switches,cybersecurity risk management,incident management,dhcp,security assessments,risk assessment,advanced firewalls,multi-factor authentication,incident response,vpn,cloud security (aws, azure),azure,web proxy,risk governance,cyber security,soc assesment,effective communication,audit management,av/edr,waf,vendor evaluation,communication skills,task management,o365,proxy,compliance management,risk management,virtualization,firewall management,dlp,o365 suite,cyber risk management lead,ips/ids/hips

Job Summary: We are seeking a skilled and experienced Network Engineer to join our IT Infrastructure team at Anurag University. The ideal candidate will be responsible for designing, implementing, maintaining, and optimizing the university's campus-wide network systems, ensuring high availability, security, and performance to support academic, research, and administrative operations. Responsibilities 1. Network Design & Maintenance Design, implement, and manage high-performance LAN/WAN/WLAN systems across campus buildings, labs, hostels, and remote sites. Ensure seamless interconnectivity between departments, research centers, and university services. 2. Wireless Network Deployment & Optimization Plan and deploy robust Wi-Fi coverage in classrooms, libraries, seminar halls, labs, and auditoriums. Monitor, analyze, and optimize wireless network performance to support high-density usage by students and faculty. 3. Network Security & Compliance Configure and maintain firewalls, VPNs, access control policies, and intrusion prevention/detection systems. Ensure compliance with university IT policies, UGC regulations, and data protection laws. 4. Systems Management & Data Security Monitor and manage servers hosting critical enterprise applications such as ERP, CRM, HRMS, MIS, and other university-specific software systems. Ensure the stability, availability, data integrity, and security of these systems through proactive system checks, timely updates, and adherence to IT security standards. 5. User Support & Incident Management Provide Tier 2/3 support for escalated network-related incidents. Work closely with the helpdesk and IT support team to ensure timely resolution of issues. 6. Monitoring & Performance Tuning Continuously monitor network traffic and system performance using appropriate tools. Identify, diagnose, and resolve issues such as congestion, latency, and configuration bottlenecks. Plan and implement network capacity enhancements. 7. Disaster Recovery & Continuity Planning Support network redundancy, failover systems, and backup connectivity solutions. Participate in the development, testing, and documentation of disaster recovery and business continuity plans. 8. Documentation & Asset Tracking Maintain updated records of network architecture, IP allocations, system configurations, and network changes. Ensure proper inventory management of all networking hardware and software assets. 9. Collaboration & Technology Advancement Coordinate with academic departments, system administrators, and third-party vendors. Stay updated on emerging networking technologies, cloud solutions, and best practices in educational IT. Contribute to the digital transformation of the university through innovative networking solutions. Qualifications & Skills: Bachelor’s/Master’s degree in Computer Science, Information Technology, Electronics, or a related field. Proven experience (3–5+ years) in campus network design, implementation, and troubleshooting. Strong knowledge of Cisco/Aruba/MikroTik networking equipment and protocols (TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, etc.). Proficiency in firewall and security systems (e.g., FortiGate, Sophos, Palo Alto). Experience with network monitoring tools (e.g., PRTG, Nagios, Wireshark). Hands-on experience in managing wireless networks in large-scale academic environments. Certifications such as CCNA/CCNP, Network+, or equivalent are preferred. Strong problem-solving, documentation, and communication skills. Preferred Attributes Experience in the education sector or with university-scale IT infrastructure. Familiarity with hybrid learning models and smart classroom integration. Ability to work independently and collaboratively in a dynamic environment.

Job Summary At GEEKS, a Great Place to Work-Certified Managed Service Provider (MSP), we pride ourselves on delivering seamless IT solutions that drive client success while fostering a people-first culture. We believe that when our team thrives, the business thrives — and our GPTW certification is a testament to that commitment. Now, we are seeking a proactive and technically skilled L1 Desktop Support Engineer to join our IT support team. The ideal candidate will be the first point of contact for end users and clients, responsible for providing Level 1 technical assistance across a range of platforms and systems. You will ensure prompt support for hardware, software, and networking issues while following established internal procedures and workflows. Key Responsibilities · Provide first-level support for end-user hardware and software issues across Windows and macOS devices. · Troubleshoot and resolve issues related to VPN connectivity, Fortinet, SonicWall, and other firewalls. · Assist in the configuration and maintenance of on-premises servers, user access, and system resources. · Support and troubleshoot access and configuration issues for Microsoft 365, Google Workspace, and other cloud platforms. · Handle user requests via ticketing systems (e.g., PSA Connectwise) and ensure timely updates and resolutions. · Maintain user accounts, permissions, and group memberships using Active Directory and similar tools. · Provide remote and in-person support to clients and employees to resolve day-to-day IT-related issues. · Escalate complex or unresolved issues to Level 2 or appropriate technical teams, with clear documentation. · Follow internal IT policies, SOPs, and change management protocols. · Support software installations, patches, and system upgrades on client devices. · Assist with printer, scanner, and peripheral troubleshooting and support. · Help in maintaining inventory of IT assets and hardware provisioning. · Contribute to the documentation of support procedures and knowledge base articles. Required Skills & Qualifications: · Strong knowledge of Windows 10/11, macOS, and basic networking concepts. · Exposure to VPN technologies and firewall troubleshooting (Fortinet, SonicWall). · Familiarity with Microsoft 365 Admin Center, Google Workspace Admin Console, and cloud-based productivity tools. · Basic understanding of Active Directory, DNS/DHCP, and file sharing services. · Good communication and interpersonal skills with a customer-first mindset. · Ability to follow structured troubleshooting steps and standard operating procedures. · Basic knowledge of ITIL processes or helpdesk best practices. Soft Skills · Strong analytical and problem-solving abilities · Self-motivated and eager to learn new technologies · Ability to work under pressure and manage time effectively · Excellent written and verbal communication

About Client: Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media. Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia. Job Title: Firmware Engineer Key Skills: · Experience with IoT / IP protocols such as MQTT, COAP, TCP, UDP, DHCP, DNS, HTTPS, MDNS.· Experience testing WLAN, Bluetooth, and Cellular connectivity products. Job Locations: Noida Experience: 6 – 10 Years Budget: 13 – 16LPA Education Qualification : Any Graduation Work Mode: Hybrid Employment Type: Contract Notice Period: Immediate - 15 Days Interview Mode: 2 Rounds of Technical Interview + Including Client round Job Description: Primary Skills: · Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline · Language understanding: C, C++, QT, Python, NodeJS. · 5Yrs + of experience in troubleshooting, support and maintenance including 1+ years of experience in the Smart Products & IoT area · Hands-using device flashing tools and handling of hardware safely · Basic concepts of embedded operating systems (RTOS/Linux), Microcontrollers and memory management · Understanding of embedded interfaces such as UART, SPI, USB · Experience testing WLAN, Bluetooth, and Cellular connectivity products · Experience with IoT / IP protocols such as MQTT, COAP, TCP, UDP, DHCP, DNS, HTTPS, MDNS · Able to debug firmware issues Secondary Skills · Experience in all stages of Software testing including Requirement gathering, Requirement Traceability Matrix, and Preparation of Test plan, Test case, Test Bed setup, Test Scripts & Defect tracking by using tools like Bugzilla, JIRA · Experience in Validation& Verification of Software by conducting Smoke testing, Sanity testing, Black box testing, System testing, Regression testing, Integration testing, Functional/Non-functional testing · Experience in complete Software testing life cycle by performing end-to-end call flow for test deliverables through SDLC and methodologies like Iterative, Waterfall, and Agile (SCRUM) · Can-do positive attitude, always looking to accelerate development. · Driven; commit to high standards of performance and demonstrate personal ownership for getting the job done. · Innovative and entrepreneurial attitude; stays up to speed on all the latest technologies and industry trends; healthy curiosity to evaluate, understand, and utilize new technologies. · Must be able to provide leadership to the technology team while managing multiple tasks and responsibilities. · Excellent communication and presentation skills for interactions with technology team members, SBU stakeholders, company leadership, vendors, and customers. Interested Candidates please share your CV to jyothi.a@people-prime.com

Position Overview We are seeking a skilled and motivated Junior IT Executive to join our team. The ideal candidate will have hands-on experience in computer hardware troubleshooting and repairs, as well as proficiency in providing software and IT support. This role involves ensuring the smooth operation of computer systems, diagnosing hardware and software issues, and delivering exceptional support to end-users. Key Responsibilities Hardware Engineering: Diagnose, troubleshoot, and repair hardware issues in desktops, laptops, and peripherals. Assemble, upgrade, and maintain computer systems, ensuring optimal performance. Conduct preventative maintenance and testing on IT hardware. Replace and configure components such as hard drives, RAM, motherboards, and GPUs. Collaborate with vendors for hardware procurement and warranty services. Software Support: Install, configure, and update operating systems and software applications. Troubleshoot and resolve software-related issues, including OS errors, application crashes, and malware removal. Manage user accounts, system configurations, and software licensing. Provide remote and on-site support to end-users. IT Infrastructure and Networking: Assist in setting up and maintaining local area networks (LANs) and wireless networks. Configure and troubleshoot Wi-Fi connectivity, networking equipment. Support data backup, recovery processes, and antivirus implementations. Customer Service: Document issues, resolutions, and best practices for future reference. Respond promptly to support tickets and service requests. Qualification: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum 2 years experience in IT hardware and software support. Technical Skills: Strong knowledge of hardware components, diagnostics tools, and repair techniques. Familiarity with Windows and macOS systems. Proficiency in commonly used software applications and IT tools. Basic understanding of networking principles (TCP/IP, DHCP, DNS). Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus. Soft Skills: Excellent problem-solving and troubleshooting abilities. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time management skills.

About This Role Wells Fargo is seeking an Information Security Analyst. In This Role, You Will Participate and identify security risks companywide and ensure that appropriate data security procedures and products are implemented Maintain an awareness of bank security policies and government regulations pertaining to information security Review the development, testing, and implementation of security plans, products, and control techniques Develop and implement security standards, procedures, and guidelines for multiple platforms and diverse systems environments Investigate and recommend appropriate corrective actions for data security incidents Identify regulatory changes that will affect information security policy, standards, procedures, and recommend appropriate changes Provide security consulting and project management services on highly complex information security projects and issues Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired qualifications: Provisioning and De Provisioning of access to users through Active Directory. Analyze and resolve tickets related to Security groups, Privileged accounts and Enterprise password vaulting. Should be able to work and resolve requests related to Service Accounts. Proactive in identifying gaps and help the team in streamlining process Ability to identify and contribute towards mitigating risk. Collaborates with extended team for joint deliverables Good understanding on File share, permissions, DFS, namespace, and replication. Analyst will be part of on call support team on rotation. Keep abreast of emerging technologies/industry trends and applying them into operations and activities. Strong organizational, multi-tasking, and prioritizing skills. Bachelor of Engineering Degree, preferably of Computer science or Information Technology Hands on Windows platform and Active Directory Provisioning. Knowledge and experience with any IAM, Provisioning, role management and certification tool Knowledge and experience on Applications Infrastructure in a Large Enterprise environment. Must have knowledge on server OS 2008/ 2012, 2016 AD structure & database Demonstrated experience in enterprise wide ticketing tools like Remedy, Zendesk, Service now etc. Strong knowledge and understanding of information security and IAM practices and policies Experience with Service Delivery and SLAs/KPIs monitoring. Proven ability for high volume/high quality results Ability to interact with integrity and a high level of professionalism with all levels of team members and management Strong verbal, written, and interpersonal communication skills. Ability to learn and assimilate information from multiple people and sources Excellent customer service skills. Ability to research and correspond with customers, responding to their questions and concerns with detailed information Ability to make timely and independent decisions while working in a fast-paced and results-driven environment Strong analytical skills with high attention to detail and accuracy Ability to work effectively, as well as independently, in team environment. Must be flexible to work in shifts & be available for business meetings/team deliverables within/outside of ones shift Must have leadership skills, to be resilient and drive changes. Ability to maintain composure under pressure and deadlines in a dynamic environment Good understanding on AD Schema, partitions and Shell Scripting. Knowledge on DNS, DHCP, Group policies, Sites, FSMO roles and replication. Knowledge on escalation processes/matrix and ability to prioritize tasks Ability to collaborate effectively with different teams, accept challenging assignments and foster robust working relationships with teams. Mentoring skills to help the team explore ideas and make them successful. Job expectations : Shift timings: 5:30 AM to 2:30 PM & 1:30 PM to 10:30 PM (Rotation shift) Work from Office model Posting End Date 24 Jul 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-429819

Company Description Cloudologic is a leading cloud consulting and IT service provider with a focus on cloud operations, cyber security, and managed services. Headquartered in Singapore with deep roots in India, our expertise and innovation have made us a trusted partner for clients worldwide over the past decade. Role Description This is a full-time on-site Windows Administrator role located in Gurugram. The Windows Administrator will be responsible for day-to-day tasks including system administration, troubleshooting, technical support, network administration, and information technology management. Key Responsibilities Install, configure, and maintain Windows Servers and OS. Manage Active Directory, DNS, DHCP, and Group Policies. Monitor system and security logs; resolve incidents proactively. Operate and maintain virtualization platforms (e.g., Hyper-V, VMware). Oversee test lab environments for system and software testing. Perform regular backups and support disaster recovery. Ensure patching, updates, and security compliance. Provide Tier 2/3 support and maintain technical documentation. Manage test lab environments for pre-release validation and functional testing. Requirements 6+ years in Windows system administration. Hands-on experience with automation and scripting (PowerShell preferred). Familiarity with test lab setups and functional/release support workflows. Experience with backup, recovery, and virtualization platforms. Microsoft certifications (MCSA, MCSE, AZ-104) preferred. (ref:hirist.tech)

Key Responsibilities Administer and maintain Windows Server environments, Active Directory, and Group Policy. Deploy and manage IIS web servers for hosting web applications. Support and manage Linux (Ubuntu/CentOS) systems in cloud and on-prem environments. Provision, monitor, and manage resources in Microsoft Azure and Amazon Web Services (AWS). Implement infrastructure-as-code solutions for repeatable and scalable environments. Monitor system performance, logs, and availability; resolve incidents and proactively address issues. Perform routine maintenance, patching, and security hardening on all systems. Assist with backup and disaster recovery planning and testing. Collaborate with DevOps, development, and security teams to align infrastructure with business needs. Document processes, architectures, and procedures to ensure operational Qualifications : 5+ years of experience in a systems administration or IT infrastructure role. Strong expertise with Windows Server (2016/2019/2022) and Active Directory. Proficient in configuring and managing IIS (Internet Information Services). Solid experience administering Linux systems (Ubuntu, CentOS, or RHEL). Working knowledge of cloud platforms Azure and AWS (EC2, S3, IAM, Azure VMs, Azure Networking). Experience with scripting (PowerShell, Bash, or Python) for automation and operational tasks. Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Familiarity with security best practices, firewall rules, and system Shift : 2 PM to 11 PM Monday to Friday Hybrid Workplace (ref:hirist.tech)

You are a Trainee Network Engineer joining our dynamic IT team with the opportunity to kick start your career in network engineering. You will work closely with senior engineers to gain hands-on experience in network setup, maintenance, and troubleshooting. Your responsibilities will include assisting in the installation, configuration, and maintenance of network hardware and software. You will support senior network engineers in daily network operations, learn to configure routers, switches, firewalls, and other network devices, and participate in troubleshooting network connectivity issues. Furthermore, you are expected to maintain documentation of network configurations, changes, and upgrades, collaborate with other IT team members, and stay updated on the latest networking technologies and best practices. To excel in this role, you should have a basic understanding of networking concepts, protocols, and technologies such as TCP/IP, DNS, and DHCP. Familiarity with network devices like routers, switches, and firewalls is a plus. Strong problem-solving skills, attention to detail, ability to work effectively in a team environment, eagerness to learn new technologies, and good communication skills are essential for success. This position is based in Indore, Madhya Pradesh, and requires you to work from the office. You must also be willing to work on-site at various locations in India and globally, including the USA, UK, Australia, and the Middle East, with on-site benefits applicable. If you are enthusiastic about network engineering, possess the required skills and qualifications, and are ready to take on this exciting opportunity, we invite you to apply from the specified locations in India. Join us and embark on a rewarding career journey in the field of IT operations as a Trainee Network Engineer. Apply now to be a part of our innovative team.,

As a member of the infrastructure team at PwC, you will be responsible for designing and implementing secure IT systems to support business operations. Your role will involve ensuring the smooth functioning of networks, servers, and data centres to optimize performance and minimize downtime. In the cloud operations department, your focus will be on managing and optimizing cloud infrastructure and services to ensure seamless operations and high availability for clients. Monitoring, troubleshooting, and implementing industry-leading practices for cloud-based systems will be key aspects of your responsibilities. In this fast-paced environment, you are expected to be a reliable and contributing team member who can adapt quickly, take ownership, and consistently deliver high-quality work that adds value for clients and contributes to the team's success. Your role as a Network Engineer will involve implementing, maintaining, and supporting clients" network infrastructure as part of a systems engineering team. You will be responsible for designing and developing scalable, maintainable, and highly available network architectures that align with business objectives and SLAs. Key responsibilities include configuring and installing various network devices and services such as routers, switches, firewalls, load balancers, VPNs, and QoS. You will also be expected to perform network maintenance, system upgrades, and monitoring to ensure system availability, performance optimization, and reliability. Providing Level-2/3 support, troubleshooting network issues, and working within established configuration and change management policies are essential aspects of the role. Additionally, you should be willing to work night shifts and provide rotational weekend on-call support. A deep technical understanding and subject matter expertise in security products, particularly Palo Alto solutions, Illumio, and Imperva WAF, are required. Strong analytical and communication skills, the ability to handle client leadership in technical and troubleshooting bridge calls, and experience with service management tools like Service Now are also important. Qualifications for this role include a Bachelor's degree in Computer Science or a related technology field, a minimum of 4 years of hands-on experience in networking concepts and troubleshooting, and expertise in networking protocols. Holding certifications such as CCNP or higher, having a strong working knowledge of ITIL principles and ITSM, and staying current with industry trends and methodologies are also valuable assets. Excellent verbal and written communication skills are essential for success in this role.,

Qualcomm India Private Limited is seeking a skilled individual to join the WIFI Host driver team focusing on tasks related to WIFI Standard protocols WIFI7/WIFI8. As a part of this team, you will be responsible for working on wireless drivers, hostapd/wpa_supplicant, protocols, and various features within our wireless access point solutions. The ideal candidate should possess a Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field, along with 3+ years of experience in Software Engineering. Alternatively, a Master's degree with 2+ years of experience or a PhD with 1+ year of experience in the same field will be considered. Additionally, a minimum of 2 years of academic or work experience with programming languages such as C, C++, Java, or Python is required. Key qualifications for this position include: 1. Minimum of 4 years of experience in software feature development using C/C++ programming languages. 2. Strong understanding of Linux Kernel internals with experience in low-level kernel programming like writing/modifying device drivers is preferred. 3. Proficiency in network protocols such as TCP, UDP, IPv4, IPv6, ARP, and DHCP. 4. Good knowledge of Linux network stack and any prior experience with wireless LAN (WiFi) device drivers will be advantageous. Qualcomm is an equal opportunity employer committed to providing accommodation for individuals with disabilities during the application and hiring process. For any disability-related accommodations, applicants can reach out to disability-accommodations@qualcomm.com or contact Qualcomm's toll-free number. Qualcomm also upholds all applicable policies and procedures, including those pertaining to security and confidentiality of company information. Please note that Qualcomm's Careers Site is exclusively for individuals seeking job opportunities at Qualcomm. Staffing and recruiting agencies, as well as individuals represented by agencies, are not authorized to submit applications on this site. Unsolicited submissions from agencies will not be accepted, and Qualcomm does not entertain fees related to such submissions. For further details regarding this role, please get in touch with Qualcomm Careers.,

Come and join a 10-year-old, Fastest Growing, IT Managed Services. We have open positions at various levels throughout the organization. About TeamLogic IT Assist Were a 100-person, $22M managed services provider operating across PA, NJ, NC and FL. Our culture is built on Empathy, Transparency, and Data-Driven Decision-Making, and our mission is simple: Make fans of clients, coworkers, and vendors. For three years running weve been named a Best Place to Work in PA, and we maintain a 98% CSAT and 89 NPS. Our Motto is simple yet powerful: MAKE FANS OUT OF OUR CLIENTS MAKE FANS OUT OF OUR VENDORS MAKE FANS OUT OF EACH OTHER We pride ourselves in creating a family-oriented culture and creating a career path for every employee. We invest all our energy in making sure that you achieve your career goals. We are proud of our Glassdoor Review of 5.0 of employee testimonials. Check it out yourself. https://www.glassdoor.com/Reviews/TeamLogic-IT-Newtown-Reviews- EI_IE222125.0,12_IL.13,20_IC1152654.htm Company Website: https://www.teamlogicit.com/ Position Name - NOC & Security Specialist I Department : Security Operations Reports To : Director of Technology Employment Type : [Full-time] Job Location - India (Remote) Overview: The Network Operations & Security Specialist I serves as a first line of defense for security events while also supporting key NOC functions such as daily monitoring, incident response, network performance assurance, and system uptime. This hybrid role is critical to early threat detection, initial incident response, and proactive infrastructure monitoring to prevent critical outages or breaches. The ideal candidate will be hands-on with tools and platforms in both the cybersecurity and network operations domains and play a key role in maintaining service reliability and security for our clients. Key Responsibilities: Security Operations: Monitor alerts and events from SIEMs, EDR/MDR platforms, and other security tools. Perform initial triage and classification of security incidents. Investigate low-severity alerts and perform response and remediation activities where applicable. Escalate high-risk or complex security incidents to senior Security Advisors and Management. Collaborate with partner MDR and SOC vendors to collect additional context or execute recommended actions. Assist in onboarding, tuning, and maintaining security platforms (e.g., EDR, MDR, SIEM). Maintain detailed documentation for security incidents and actions taken. Support the development and enforcement of internal SecOps policies and procedures. Stay current on emerging threats, vulnerabilities, and mitigation strategies. Network Operations Center (NOC): Monitor the health and performance of client environments using RMM and NOC monitoring tools. Proactively identify and respond to service degradations, outages, and other network/system issues. Perform basic troubleshooting of hardware, network, and system-related problems. Communicate status updates for incidents to internal teams, clients, and management. Ensure tickets are properly documented, prioritized, and resolved within defined SLAs. Prepare standard daily, weekly, and monthly operations and availability reports. Coordinate with team members to ensure smooth handoffs and coverage across shifts. Position Requirements: Education : An associate degree in computer science, information technology, cybersecurity, or a related field. OR- 2 or more years of professional experience in an equivalent position. Technical Skills : Foundational knowledge of cybersecurity principles, threats, and vulnerabilities. Familiarity with: Firewalls, antivirus software, EDR/MDR platforms. SOC/SIEM tools and IDS/IPS systems. Network infrastructure, IP networking, and common protocols (TCP/IP, DNS, DHCP, etc.). Experience working with: PSA and RMM tools (e.g., Autotask, NinjaOne, ConnectWise, etc.) BCDR tools and SaaS environments. Microsoft Windows (desktop and server) and virtualized environments. Additional Skills : Excellent customer service and communication skills, with a strong focus on customer satisfaction. Ability to work independently and manage a flexible schedule. Strong documentation skills to record activities and solutions thoroughly and accurately. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Willingness to work rotational shifts, including nights and weekends. Preferred Qualifications : Relevant certifications such as CompTIA Security+ or equivalent. Work experience for a Managed Services Provider services multiple client environments Physical Requirements : None Work Environment : This is a fully remote role Application Process : Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications. TeamLogic IT is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws. We encourage all qualified candidates to apply and join our inclusive and welcoming team.

The responsibilities for this position include: System Installation/ Configuration: You will be responsible for installing and configuring Linux operating systems and applications such as proxy servers and Apache. Mail Management: You will oversee Gmail and Squirrel mail services. User Management: Handle user accounts and permissions. System Monitoring: Monitor system performance and resource usage. Security Management: Implement security measures like firewalls, intrusion detection systems, and regular updates. Backup and Recovery: Set up and manage backup solutions and perform data recovery. Troubleshooting: Diagnose and resolve hardware and software issues. Automation: Write scripts (e.g., Bash, Python) to automate repetitive tasks. Networking: Configure and manage network services like DNS, DHCP, and VPNs. Package Management: Manage software packages effectively. Documentation: Maintain documentation for system configurations, procedures, and policies. The qualifications required for this role are: - BE/ BTech/MCA / M Tech/ MSc with specialization in computers, electronics, or IT. - 3-6 years of relevant experience. - Experience working with Redhat CentOS Linux. - Familiarity with the Windows environment is desirable. - Experience with databases and protocols such as MySQL, MariaDB, Ubuntu, CentOS, LDAP, POP, and IMAP. - Good communication skills in Hindi and English (Reading/Writing/Speaking). - Skills in Problem Solving, attention to detail, and continuous learning are advantageous. This is a full-time position located in Hissar.,

As a Computer Systems Administrator at Amdocs in India- Pune (Amdocs Site), you will play a crucial role in administering the operations of computer systems related to UNIX & Windows operating systems, servers, virtualization, and Cloud technologies. Your responsibilities will include building and maintaining web, virtual, and client server environments for the enterprise. You will be expected to troubleshoot and resolve any IT service issues related to operating systems and servers, collaborating with other infrastructure teams as needed. Leveraging optimization techniques to enhance the efficiency of all computer systems will be a key aspect of your role. Additionally, you will implement and maintain a systems business impact assessment to prioritize system recovery in case of failure. In this position, you will be tasked with establishing software standards for operating systems, servers, and virtualized infrastructure. You will also evaluate new technologies to address business needs and issues. Managing Root Cause Analysis, Lessons Learned, and prevention processes to deliver high-standard outcomes that meet SLA (Service Level Adherence) and ensure customer satisfaction will be part of your responsibilities. To excel in this role, you should possess a B.A/B.Sc. in computer science / Electronics / IT along with 3-7 years of experience and solid knowledge of administering at least one UNIX platform (LINUX, AIX, Solaris, HP-UX). Familiarity with VMware virtualization technologies, hardware administration, storage, networking, and Windows Server Operating systems is essential. Additionally, having knowledge of Windows Infrastructure services like Active Domain, LYNC, DNS, DHCP with 2 to 6 years of experience will be advantageous. Platform certifications such as RHEL, HP CSA, SCSA, MCP, MCSE, MCITP, MCSA, and Virtual Certifications like VCP, Citrix would be beneficial. Working in this role, you will have the opportunity to be part of a leading software provider in the telecommunications industry. You will gain valuable experience in a diverse and multicultural environment within a fast-growing and dynamic organization. Amdocs is an equal opportunity employer, welcoming applicants from all backgrounds and committed to fostering a diverse and inclusive workforce.,

Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation Mandatory Skills: SD - Remote Desktop Support.: Experience: 5-8 Years.

Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Microsoft Teams (L3), M365 Exchange Online, M365 Mailbox Migration Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Deliver /div> Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues.