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0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description Job Summary – A skilled Service Desk Consultant with expertise in troubleshooting and supporting end user queries. Proficient in file transfer protocols (FTP, SFTP), secure communication technologies (SSH, SSL), and basic networking concepts, including TCP/IP, DNS, and DHCP. Adept at cryptography, firewall configurations, and application testing across development, testing, UAT, and production environments. Experienced in data center types and migration strategies. Strong problem-solving abilities and a customer-centric approach to ensure seamless IT support and system security. Years of experience needed – 2 Technical Skills Working knowledge in Operating systems, Outlook, Teams, SharePoint FTP – file transfer protocol SSH – Secure Shell, SSH keys, private and public keys, Types of configurations in SSH SSL - Secure Sockets Layer, SSL certificates update SFTP - Secure File Transfer Protocol Basic Network concepts like TCPIP, IP Address, Subnet mask, Gateway, DNS, DHCP Cryptography and its types Firewalls and its types Application testing environments – Development, Testing, UAT, Production, Application Testing types Datacenter types, Data center migration approaches Certifications Needed No About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster , view the EEO in the law supplement . To view the pay transparency nondiscrimination provision please click and to view the E-Verify posting click . Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to accomodationrequest@mphasis.com and let us know your contact information and the nature of your request.
Posted 2 weeks ago
6.0 - 10.0 years
8 - 12 Lacs
Mumbai, Chennai, Bengaluru
Work from Office
Location:Bangalore/Chennai/Mumbai/Noida Job Description : AWS Network, ALB, NLB, TGW, VPN, Direct Connect, ELB, Route 53, Aws network Firewall, WAF, Switching, Firewall, load Balancer WFO-Immediate
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Mumbai
Work from Office
Primary Responsibilities: Handling L1 tickets as well as escalated tickets from Desktop engineer Level 1 Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals Collaborate with other IT teams to ensure seamless integration of desktop systems with the overall IT infrastructure Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software Perform regular maintenance and updates on desktop systems to ensure optimal performance and security Assist in the implementation of IT policies and security measures to safeguard desktop systems and data Provide end-user training on hardware and software usage to enhance their productivity and technical skills Document technical procedures, troubleshooting steps, and knowledge base articles for future reference Stay informed about the latest trends and advancements in desktop technologies to improve support services Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor degree or equivalent experience 3+ years of experience working in a desktop support role Proven experience as a Desktop Engineer or in a similar technical support role Familiarity with network connectivity and basic understanding of IT infrastructure components Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications Proficiency in hardware troubleshooting and problem-solving for desktop-related issues Demonstrated ability to work independently and handle multiple tasks simultaneously Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner Proven proactive and customer-focused approach to delivering high-quality support services. Preferred Qualifications: Bachelors degree in computer science, Information Technology, or a related experience Microsoft Certification professional, CCNA
Posted 2 weeks ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Associate Director – IT Infrastructure & Operations Location: Hyderabad, India Job Summary: GTO is seeking a highly motivated and experienced Associate Director of Infrastructure Operations to lead our dynamic and growing infrastructure team. This critical role is responsible for the reliable, secure, and efficient operation of our entire IT infrastructure, including network, servers, storage, cloud environments, and critical systems. The Associate Director will drive operational excellence, implement best practices, manage vendor relationships, and ensure the infrastructure supports the company's strategic objectives. This position requires strong technical acumen, exceptional leadership skills, and a proactive approach to problem-solving in a fast-paced environment. The Associate Director of Operations reports to Director of Operations. The primary responsibility to make sure the 99.99% availability is maintained across environment across 84 sites that are in different regions across the globe. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: Leadership and Team Management: • Lead, mentor, and develop a team of infrastructure operations engineers and specialists. • Foster a collaborative, high-performing, and results-oriented team culture. • Set clear performance expectations, provide regular feedback, and conduct performance reviews. • Manage team schedules, on-call rotations, and ensure adequate staffing levels. • Identify training and development needs within the team. Infrastructure Operations and Maintenance: • Oversee the day-to-day operations, maintenance, and monitoring of all IT infrastructure components (servers, storage, network, firewalls, load balancers, etc.). • Ensure high availability, performance, and stability of critical systems and services. • Implement and enforce ITIL best practices for incident, problem, change, and configuration management. • Develop and maintain comprehensive documentation for infrastructure configurations, processes, and procedures. • Manage and optimize backup, recovery, and disaster recovery processes. • Collaborate with Design, Engineering, Capacity, Strategy, Security and Application teams Cloud Infrastructure Management: • Manage and optimize our cloud infrastructure (e.g., AWS, Azure, GCP) for performance, cost-efficiency, and security. • Implement and maintain cloud monitoring and alerting systems. • Ensure compliance with cloud security policies and best practices. Security and Compliance: • Collaborate with the security team to implement and maintain security policies and procedures for the infrastructure. • Ensure compliance with relevant industry regulations and standards (e.g., SOC 2, SOCr, NIST, RAP and PCI). • Participate in security audits and implement remediation plans. Collaboration and Communication: • Collaborate effectively with other IT teams (e.g., development, security, support) and business stakeholders. • Communicate clearly and concisely with technical and non-technical audiences regarding infrastructure status, incidents, and projects. • Participate in strategic planning and contribute to the development of IT roadmaps. Problem Solving and Incident Management: • Lead the resolution of complex infrastructure issues and outages. • Conduct root cause analysis and implement preventative measures. • Develop and maintain incident response plans. Continuous Improvement: • Identify opportunities for process improvement and automation within infrastructure operations. • Implement solutions to enhance efficiency, reliability, and scalability. • Stay current with emerging technologies and industry trends. Reporting & Strategic Insights • Deliver actionable dashboards and reports on device health, user experience, automation outcomes, and support KPIs. • Present EUX insights and strategy recommendations to IT leadership. Technical Expertise: • Strong technical expertise across a broad range of infrastructure technologies, including: • Server operating systems (Windows Server, Linux) • Networking (TCP/IP, DNS, DHCP, routing, switching, firewalls, VPN) • Storage solutions (EMC, iSilon, SAN, NAS) • Virtualization technologies (VMware, NSX) • Cloud platforms (AWS, Azure, GCP) – deep understanding of at least one is required. • Monitoring and alerting tools (e.g., SolarWinds, Nagios, SCOM, CloudWatch, Azure Monitor) • Automation tools (e.g., Ansible, Chef, Puppet, scripting languages like Python, PowerShell) • Collaboration tools (O365, Zoom, Teams) • Database management (Oracle, OCI, MsSQL, MySQL) • Oversee the deployment, maintenance, and innovation of core EUX platforms: JAMF, SCCM, Intune, Nexthink, Moveworks, and AI-based support tools. • Responsible for managing day to day operations and managing the floor operations of Technical Services, End User Client, End User Experience, Cross Functional Services • Manage lifecycle and standards for end-user hardware, peripherals, and operating systems across the enterprise. • Proven ability to lead and motivate technical teams. • Excellent problem-solving and analytical skills. Knowledge: • Working knowledge on managing Cloud operational support services (AWS and/ or GCP and/ or Azure and/ or SaaS) • Working knowledge of service monitoring tools such as: SolarWinds Orion, Microsoft System Center Operations Manager, and Nagios • Working knowledge of RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices • Working knowledge of ServiceNow and Alert Integrations • Working knowledge of Data Center Co-Location Services with heavy emphasis on monitoring • Working knowledge of Change and Production Control Frameworks as set forth in the ITILv.3 library Skills: • Ability to build, influence, lead and motivate effective teams towards end results • Ability to work effectively with all levels of staff, clients and other IT personnel • Ability to negotiate with customers to reach agreement on common goals and service levels • Ability to conduct thorough root cause analysis to resolve issues • Ability to create and present I&O information to executive management Experience: • Minimum 5 years of experience in a global 24/7 operations role • Experience in managing co-location relationships with heavy emphasis on Outsourcing relationships • Experience in Cloud technologies AWS and/ or GCP and/ or Azure • Experience in managing RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices • Experience in analysis of complex infrastructure problems • Strong interpersonal skills and the ability to effectively communicate with a wide range of stakeholders • Ability to gather data, compile information, and prepare reports for Executive Management • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. • Ability to provide technical guidance and leadership to professional personnel in area of expertise. • Ability to provide and drive data collection needs for various annual Corporate Audits: SOX, PCI, etc. • Strong understanding of ITIL principles and best practices. • Excellent communication (written and verbal) and interpersonal skills. • Experience in managing vendor relationships and budgets. • Knowledge of security best practices and compliance requirements. • Work with technology leadership team and assist with scheduled changes, maintenances and unplanned incidents • Coordinates and supports disaster recovery procedures and assists in the development of disaster recovery plans • Reviews historical data for trend analysis • Departmental Requirements • Available for all critical outages by driving the team to service restoration Qualifications: • Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. • Experience: Minimum of 10 years of experience in (Insert function here) or a similar role, with at least 5 years of experience managing offshore technical teams. • Technical Skills: Strong understanding of software development, IT infrastructure, and project delivery methodologies. • Leadership Skills: Proven ability to lead and inspire technical teams, with excellent interpersonal and communication skills. • Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. • Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications: • Experience working in a global organization with distributed teams. • Certification in (Insert function here) • Knowledge and Certifications in ITIL, Agile and DevOps practices. About Us: We are a leading organization committed to leveraging technology to drive business success. Our team is dedicated to innovation, collaboration, and delivering exceptional results. Join us and be a part of a dynamic and forward-thinking company. How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications.
Posted 2 weeks ago
2.0 - 4.0 years
6 - 10 Lacs
Mumbai
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Handling L1 tickets as well as escalated tickets from Desktop engineer – Level 1 Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals Collaborate with other IT teams to ensure seamless integration of desktop systems with the overall IT infrastructure Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software Perform regular maintenance and updates on desktop systems to ensure optimal performance and security Assist in the implementation of IT policies and security measures to safeguard desktop systems and data Provide end-user training on hardware and software usage to enhance their productivity and technical skills Document technical procedures, troubleshooting steps, and knowledge base articles for future reference Stay informed about the latest trends and advancements in desktop technologies to improve support services Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’ degree or equivalent experience 3+ years of experience working in a desktop support role Proven experience as a Desktop Engineer or in a similar technical support role Familiarity with network connectivity and basic understanding of IT infrastructure components Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications Proficiency in hardware troubleshooting and problem-solving for desktop-related issues Demonstrated ability to work independently and handle multiple tasks simultaneously Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner Proven proactive and customer-focused approach to delivering high-quality support services. Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related experience Microsoft Certification professional, CCNA At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #njp External Candidate Application Internal Employee Application
Posted 2 weeks ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Linux SME is responsible for designing, implementing, maintaining, and troubleshooting Linux-based infrastructure in enterprise environments. Serve as the go-to expert for Linux-related issues, ensuring high availability, security, and performance of systems. Key Responsibilities: Linux System Administration: Install, configure, and manage Linux servers (RHEL, Ubuntu, CentOS, SUSE, etc.). Performance Tuning & Optimization: Analyze system performance, optimize processes, and manage resource utilization. Automation & Scripting: Develop automation scripts using Bash, Python, Ansible, or Terraform for system management. Security & Compliance: Implement security best practices, manage firewall rules, and ensure compliance with industry standards. Troubleshooting & Incident Resolution: Diagnose and resolve system issues, kernel panics, and application failures. Patch Management & Updates: Apply patches, and security updates, and manage package repositories. Cloud & Virtualization Support: Work with AWS, Azure, VMware, or OpenStack for cloud-based and virtualized Linux environments. Networking & Storage: Configure and troubleshoot TCP/IP, DNS, DHCP, NFS, SAN, and NAS storage solutions. Disaster Recovery & Backup: Implement backup strategies, RAID configurations, and system recovery plans. Mentoring & Documentation: Guide junior engineers and maintain detailed documentation of systems and procedures. Required Experience & Qualifications: ✅ Education: Bachelor's degree in Computer Science, Information Technology, or equivalent experience. Certifications (Preferred): RHCE/RHCSA, LPIC-2/3, AWS Certified SysOps Administrator, or Kubernetes certifications. ✅ Experience: 8+ years of hands-on experience managing Linux environments. Strong knowledge of RHEL, CentOS, Ubuntu, SUSE , or other Linux distributions. Experience with automation tools (Ansible, Puppet, Chef, Terraform). Proficiency in shell scripting (Bash, Python, Perl) . Expertise in cloud platforms (AWS, Azure, Google Cloud) . Hands-on experience with containerization & orchestration (Docker, Kubernetes). Solid understanding of networking (TCP/IP, DNS, firewalls) and storage (LVM, RAID, NFS, SAN) . Strong troubleshooting and performance tuning skills.
Posted 2 weeks ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Senior Manager – IT Infrastructure & Operations Location: Hyderabad, India Job Summary: GTO is seeking a highly motivated and experienced Senior Manager of Infrastructure Operations to lead our dynamic and growing infrastructure team. This critical role is responsible for the reliable, secure, and efficient operation of our entire IT infrastructure, including network, servers, storage, cloud environments, and critical systems. The Senior Manager will drive operational excellence, implement best practices, manage vendor relationships, and ensure the infrastructure supports the company's strategic objectives. This position requires strong technical acumen, exceptional leadership skills, and a proactive approach to problem-solving in a fast-paced environment. The Senior Manager of Operations reports to Director of Operations. The primary responsibility to make sure the 99.99% availability is maintained across environment across 84 sites that are located in different regions across the globe. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: Leadership and Team Management: Lead, mentor, and develop a team of infrastructure operations engineers and specialists. Foster a collaborative, high-performing, and results-oriented team culture. Set clear performance expectations, provide regular feedback, and conduct performance reviews. Manage team schedules, on-call rotations, and ensure adequate staffing levels. Identify training and development needs within the team. Infrastructure Operations and Maintenance: Oversee the day-to-day operations, maintenance, and monitoring of all IT infrastructure components (servers, storage, network, firewalls, load balancers, etc.). Ensure high availability, performance, and stability of critical systems and services. Implement and enforce ITIL best practices for incident, problem, change, and configuration management. Develop and maintain comprehensive documentation for infrastructure configurations, processes, and procedures. Manage and optimize backup, recovery, and disaster recovery processes. Collaborate with Design, Engineering, Capacity, Strategy, Security and Application teams Cloud Infrastructure Management: Manage and optimize our cloud infrastructure (e.g., AWS, Azure, GCP) for performance, cost-efficiency, and security. Implement and maintain cloud monitoring and alerting systems. Ensure compliance with cloud security policies and best practices. Security and Compliance: Collaborate with the security team to implement and maintain security policies and procedures for the infrastructure. Ensure compliance with relevant industry regulations and standards (e.g., SOC 2, SOCr, NIST, RAP and PCI). Participate in security audits and implement remediation plans. Collaboration and Communication: Collaborate effectively with other IT teams (e.g., development, security, support) and business stakeholders. Communicate clearly and concisely with technical and non-technical audiences regarding infrastructure status, incidents, and projects. Participate in strategic planning and contribute to the development of IT roadmaps. Problem Solving and Incident Management: Lead the resolution of complex infrastructure issues and outages. Conduct root cause analysis and implement preventative measures. Develop and maintain incident response plans. Continuous Improvement: Identify opportunities for process improvement and automation within infrastructure operations. Implement solutions to enhance efficiency, reliability, and scalability. Stay current with emerging technologies and industry trends. Technical Expertise: Strong technical expertise across a broad range of infrastructure technologies, including: Server operating systems (Windows Server, Linux) Networking (TCP/IP, DNS, DHCP, routing, switching, firewalls, VPN) Storage solutions (EMC, iSilon, SAN, NAS) Virtualization technologies (VMware, NSX) Cloud platforms (AWS, Azure, GCP) – deep understanding of at least one is required. Monitoring and alerting tools (e.g., SolarWinds, Nagios, SCOM, CloudWatch, Azure Monitor) Automation tools (e.g., Ansible, Chef, Puppet, scripting languages like Python, PowerShell) Collaboration tools (O365, Zoom, Teams) Database management (Oracle, OCI, MsSQL, MySQL) Proven ability to lead and motivate technical teams. Excellent problem-solving and analytical skills. Knowledge: Working knowledge on managing Cloud operational support services (AWS and/ or GCP and/ or Azure and/ or SaaS) Working knowledge of service monitoring tools such as: SolarWinds Orion, Microsoft System Center Operations Manager, and Nagios Working knowledge of RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices Working knowledge of ServiceNow and Alert Integrations Working knowledge of Data Center Co-Location Services with heavy emphasis on monitoring Working knowledge of Change and Production Control Frameworks as set forth in the ITILv.3 library Skills: Ability to build, influence, lead and motivate effective teams towards end results Ability to work effectively with all levels of staff, clients and other IT personnel Ability to negotiate with customers to reach agreement on common goals and service levels Ability to conduct thorough root cause analysis to resolve issues Ability to create and present I&O information to executive management Experience: Minimum 5 years of experience in a global 24/7 operations role Experience in managing co-location relationships with heavy emphasis on Outsourcing relationships Experience in Cloud technologies AWS and/ or GCP and/ or Azure Experience in managing RedHat Linux, Windows, VMWare, EMC & NetApp Storage, Backups, and Cisco Networking devices Experience in analysis of complex infrastructure problems Strong interpersonal skills and the ability to effectively communicate with a wide range of stakeholders Ability to gather data, compile information, and prepare reports for Executive Management Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to provide technical guidance and leadership to professional personnel in area of expertise. Ability to provide and drive data collection needs for various annual Corporate Audits: SOX, PCI, etc. Strong understanding of ITIL principles and best practices. Excellent communication (written and verbal) and interpersonal skills. Experience in managing vendor relationships and budgets. Knowledge of security best practices and compliance requirements. Work with technology leadership team and assist with scheduled changes, maintenances and unplanned incidents Coordinates and supports disaster recovery procedures and assists in the development of disaster recovery plans Reviews historical data for trend analysis Departmental Requirements Available for all critical outages by driving the team to service restoration Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. Experience: Minimum of 10 years of experience in (Insert function here) or a similar role, with at least 5 years of experience managing offshore technical teams. Technical Skills: Strong understanding of software development, IT infrastructure, and project delivery methodologies. Leadership Skills: Proven ability to lead and inspire technical teams, with excellent interpersonal and communication skills. Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications: Experience working in a global organization with distributed teams. Certification in (Insert function here) Knowledge and Certifications in ITIL, Agile and DevOps practices. About Us: We are a leading organization committed to leveraging technology to drive business success. Our team is dedicated to innovation, collaboration, and delivering exceptional results. Join us and be a part of a dynamic and forward-thinking company. How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications.
Posted 2 weeks ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
What We Expect Provide second-level support for hardware, software, and network issues. Troubleshoot escalated tickets from Level 1 support and ensure timely resolution. Install, configure, and maintain operating systems (Windows/Linux) and enterprise applications. Manage user accounts, access rights, and permissions through Active Directory or other identity platforms. Monitor network performance and assist in troubleshooting LAN/WAN issues. Perform regular system and security updates, backups, and patch management. Support IT asset management (hardware/software inventory). Coordinate with vendors and service providers for issue resolution and equipment procurement. Document support activities, technical procedures, and configuration changes. Assist in implementing IT policies and security protocols. Provide user training and guidance when needed. Who we are looking for Bachelor’s degree in Computer Science, Information Technology, or related field. 3–5 years of experience in an IT support or system administration role. Strong knowledge of Windows and/or Linux operating systems. Proficiency with Microsoft 365, networking (TCP/IP, DNS, DHCP), and system troubleshooting. Experience with virtualization technologies (e.g., VMware, Hyper-V) is a plus. Familiarity with ITIL framework and helpdesk ticketing systems (e.g ServiceNow, Jira). Excellent communication and problem-solving skills. Ability to work independently and in a team environment. What We Offer Health and Safety – Highest standards and a wide range of health promotion and healthcare activities Compensation - Fair working conditions and competitive compensation Collaboration and Diversity – Collegiality is of huge importance we treat everyone with respect and appreciation Contact To apply please send your CV to HR@tkelevator.com In case you would like to pursue this opportunity share with us the below details Current Annual CTC : Fixed and Variable Expected CTC : Total Years of Experience: Notice Period: Reason for change: Permanent address: Local address:
Posted 2 weeks ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary: We are seeking a skilled and proactive L2 Network Engineer to support and maintain our enterprise network infrastructure. The ideal candidate will have hands-on experience in managing switches (Meraki and Cisco ), firewalls, and wireless technologies, and will be responsible for resolving escalated network issues, performing routine maintenance, and supporting network upgrades. Key Responsibilities: Monitor and troubleshoot network performance issues (LAN/WAN/Wi-Fi). Handle escalations from L1 support and resolve complex network incidents. Configure and maintain network devices (Cisco, Fortinet, etc.). Perform network changes, upgrades, and patching as per change management policies. Maintain network documentation including topology diagrams and IP address management. Collaborate with vendors and ISPs for issue resolution and service improvements. Implement and maintain network security best practices (ACLs, VPNs, firewalls). Participate in on-call rotation and provide after-hours support as needed. Required Skills & Qualifications: 3–5 years of experience in network support or administration. ITIL certification is an added advantage. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols (OSPF, BGP). Experience with enterprise-grade switches, routers, and firewalls. Familiarity with network monitoring tools (SolarWinds, PRTG, Wireshark, etc.). Certifications such as CCNA, CCNP, or equivalent are preferred. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Preferred Qualifications: Knowledge of SD-WAN (Fortinet / Meraki). Exposure to ITIL practices and ticketing systems (ServiceNow).
Posted 2 weeks ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Job Title: Network Engineer Location: Hybrid-Hyderabad/Mumbai/Pune/Bengaluru/Chennai About the Job: The Network Engineer role focuses on managing hybrid cloud and on-premises network infrastructures. It requires advanced expertise in AWS VPC, routing protocols, firewalls (Checkpoint and Cisco ASA), Meraki Wi-Fi, Big-IP F5 LTM/APM appliances, and Single Sign-On (SSO) technologies. This role involves coordinating with department teams to build, manage, and optimize both cloud and on-premises network solutions to ensure scalability, security, and high performance. What you will do: AWS Cloud Network Architecture: Design, implement, and manage AWS VPC, including transitive VPC, Transit Gateway, Direct Connect, Virtual Private Gateway (VGW), VPN, IPSec, Security Groups, Network ACLs, and ASM for robust and secure cloud-based networking. Routing Protocols and Network Design: Configure and manage routing protocols such as OSPF, EIGRP, BGP, RIP, PBR (Policy-Based Routing), Route-Filtering, Redistribution, Summarization, and Multicast Routing to ensure optimized data flow within cloud and on-premises networks. Firewall Management: Manage and configure Checkpoint Firewalls for both cloud and on-premises environments, including policy management, traffic filtering, and security auditing. Implement AWS security best practices, including configuring security groups, NACLs, and AWS firewalls to enforce network security. AAA Architecture: Implement and manage AAA (Authentication, Authorization, and Accounting) services using RADIUS and TACACS for secure access control across network devices. Big-IP F5 LTM & APM Management: Configure and manage Big-IP F5 Local Traffic Manager (LTM) and Access Policy Management (APM) cloud edition appliances for load balancing, traffic management, and high availability of cloud-based applications. Network Protocols: Strong expertise in network protocols such as IP, TCP, UDP, ICMP, NAT, DNS, DHCP, SNMP, IPSec, SSL, HTTP, SSH, SIP, RTP, QoS, and AAA for robust network operations. Meraki Wi-Fi Deployment: Deploy and manage Meraki Wi-Fi solutions, configure 802.1x, EAP-PEAP for secure wireless authentication, and manage Meraki MS, MX, and MR devices for network access, security, and monitoring. Single Sign-On (SSO): Strong understanding and hands-on experience with Single Sign-On (SSO) architecture and protocols (e.g., SAML 2.0, OAuth 2.0, OpenID Connect). Implement and manage Okta for SSO integration across enterprise applications, ensuring seamless user authentication and access management. VPN & Secure Connectivity: Manage and optimize site-to-site VPNs and IPSec tunnels to securely connect cloud resources with on-premises infrastructures. Manage Cisco VPN solutions, ensuring reliable, secure connectivity between distributed networks. Network Monitoring & Troubleshooting: Monitor and troubleshoot network performance using AWS CloudWatch, Meraki Dashboard, SolarWinds OpManager and Wireshark to identify and resolve connectivity, performance, and security issues across the hybrid network environment. Network Vulnerability Mitigation: Identify, assess, and mitigate vulnerabilities in both cloud and on-premises networks to ensure security and compliance. Collaborate with security teams for penetration testing, risk assessments, and incident response. Audit/SIEM Solutions: Implement and manage IPS/IDS, Nessus, Anti-virus, and vulnerability management tools to monitor and respond to security incidents. Use SIEM tools for threat analysis, network monitoring, and compliance with security standards. Automation & Infrastructure as Code: Utilize Terraform, AWS CloudFormation, and other Infrastructure as Code (IaC) tools to automate the deployment of cloud and on-premises network resources, ensuring consistency and repeatability. Collaboration and Documentation: Collaborate with cross-functional teams to ensure network scalability, high availability, and disaster recovery. Maintain clear, comprehensive documentation for network configurations, security policies, troubleshooting guides, and architectural designs. Who you are: Education & Experience: Bachelor’s degree in computer science, Network Engineering, or a related field, or equivalent work experience. 5+ years of experience in AWS cloud networking, with a focus on VPC, Transit Gateway, Direct Connect, VGW, VPN configurations, and on-premises network switching and routing (Cisco, Meraki, etc.). Technical Skills: Strong experience with Checkpoint firewalls and Cisco ASA firewalls. Extensive knowledge and hands-on experience with routing protocols such as OSPF, EIGRP, BGP, RIP, and MPLS. In-depth experience with Meraki devices (MX, MS, MR), including Wi-Fi deployments, 802.1x, and EAP-PEAP. Experience with Big-IP F5 LTM/APM cloud edition for load balancing and application traffic management. Expertise in WAN technologies such as Ethernet, MPLS VPN, Frame Relay, T1/T3, and OC standards. Strong proficiency in networking protocols such as TCP/IP, DNS, DHCP, NAT, SNMP, SSL, HTTP, RTP, SIP, and QoS. Hands-on experience with AAA (RADIUS/TACACS) architecture and security protocols. Familiarity with WAN optimization technologies and best practices for optimizing network performance. Proficiency in VPN technologies (site-to-site and remote access) and secure network connectivity. Proficient in network vulnerability mitigation, including vulnerability assessment, patch management, and risk management. Strong experience with penetration testing, risk assessments, and incident response processes to identify and address security weaknesses in both cloud and on-premises environments. Experience with Audit/SIEM solutions (e.g., IPS/IDS, Nessus scanning, Anti-virus, vulnerability management) for real-time network monitoring and threat detection Cisco certifications such as CCNA, CCNP, or equivalent networking certifications are required AWS Certification (e.g., AWS Certified Advanced Networking – Specialty, AWS Certified Solutions Architect – Associate) is highly preferred. Soft Skills: Able to assist non-technical users with technical issues and simplify complex concepts for both technical and non-technical stakeholders. Comfortable handling diverse tasks and adjusting priorities in a dynamic environment. English Languageproficiency is required to effectively communicate in a professional environment. Excellent communication skills are a must. Strong problem-solving skills and a creative mindset to bring fresh ideas to the table. Shoulddemonstrateconfidence and self-assurance in their skills and expertise enabling them to contribute to team success and engage with colleagues and clients in a positive, assured manner. Should be accountable and responsible for deliverables and outcomes. Should demonstrateownership of tasks, meet deadlines, and ensure high-quality results. Demonstrates strong collaboration skills by working effectively with cross-functional teams, sharing insights, and contributing to shared goals and solutions. Continuously explore emerging trends, technologies, and industry best practices to drive innovation and maintain a competitive edge.
Posted 2 weeks ago
4.0 years
0 Lacs
Raipur, Chhattisgarh
On-site
We seek a skilled Platform Engineer with hands-on experience in Linux Ubuntu, hardware installation, troubleshooting, and networking. The ideal candidate should possess a deep understanding of Linux scripting, DHCP, DNS configurations, and hardware maintenance, with at least 4+ years of relevant experience. As a Platform Engineer, you will be responsible for maintaining the company’s IT infrastructure, ensuring optimal performance, and providing technical support across various platforms. Key Responsibilities: Install, configure, and manage Linux Ubuntu servers in both development and production environments. Perform regular system updates, patch management, and security audits. Troubleshoot performance issues related to system resources, file systems, and networking configurations. Collaborate with vendors and internal teams for hardware procurement and replacements. Manage and optimize network services including DHCP and DNS on Linux platforms. Ensure proper IP address management and DNS resolution for internal and external services. Develop and maintain Linux shell scripts to automate routine tasks, deployments, and system monitoring. Provide technical support for resolving platform-related issues and incidents. Implement monitoring tools and processes to proactively identify and resolve performance bottlenecks and issues. Integrate various IT systems and services to ensure seamless operation and data flow. Implement and manage security controls, including firewall configurations , user permissions, and access controls. Provide technical support to the operations and development teams, solving system issues as they arise. Develop standard operating procedures (SOPs) for system administration and maintenance tasks. Conduct root cause analysis and propose long-term solutions for recurring issues. Enforce security best practices to protect systems from vulnerabilities and threats. Qualifications / Skills Required: Bachelor’s degree in Computer Science, Information Technology, or a related field. 4+ years of experience in Linux Ubuntu administration, networking, and hardware installation. Strong knowledge of Linux systems including installation, configuration, troubleshooting, and maintenance. Proficiency in Linux shell scripting (bash, sh) and automation tools for task automation. In-depth understanding of networking protocols (TCP/IP, DNS, DHCP, SSH, etc.) and hardware components. Hands-on experience with hardware troubleshooting (servers, routers, switches) and firmware updates. Experience with virtualization and containerization technologies (VMware, Hyper-V, Kubernetes, Docker). Knowledge of cloud platforms (AWS, Azure, Google Cloud). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently Job Types: Full-time, Permanent Experience: total work: 4+ years (Preferred) Work Location: Raipur (Chhattisgarh) - Work From Office Job Type: Full-time Work Location: In person
Posted 2 weeks ago
0.0 - 2.0 years
0 - 0 Lacs
Delhi, Delhi
On-site
What We’re Looking For: 2–5 years of experience in network or security engineering Strong hands-on knowledge of firewall policies, VPN tunnels, port forwarding Experience with APs (e.g., Ruijie, Sophos) Solid understanding of routing, switching, DNS, DHCP, VLANs Configure, maintain, and troubleshoot firewalls (e.g., Sophos, Fortinet, Palo Alto) Deploy and manage enterprise-grade Access Points (APs) and wireless networks Administer internet gateways, including NAT, VPN, SD-WAN, and traffic shaping Monitor network performance, logs, and security incidents Collaborate with cybersecurity, cloud, and infrastructure teams Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Application Question(s): Which firewall technologies have you worked with? Are you experienced in configuring and troubleshooting VPNs, NAT, and SD-WAN? What's your current ctc? Education: Bachelor's (Preferred) Experience: Network security engineer: 2 years (Preferred) Cybersecurity domain : 2 years (Preferred) Location: Delhi, Delhi (Preferred) Work Location: In person
Posted 2 weeks ago
4.0 years
0 Lacs
Andhra Pradesh, India
On-site
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Network Administrator Network Engineer will be responsible to implement, maintain, and support client's network infrastructure. The candidate will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. Responsibilities Palo Alto Firewall, Global Protect, Next Generation Threat protection features, Panorama Palo Alto Prisma Cloud (SSPM, CASB, SASE, DLP modules) Strong in Security concepts - VPN (IPSEC / SSL) Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) WAF technologies (Imperva) AWS Cloud - Basic Networking, VPNs, Direct Connect, WAF, Load Balancers Zscaler awareness (ZIA/ZPA) solutions Strong in TCP/IP concepts, HTTP, DNS, DHCP and general networking and infrastructure support protocols Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability, resource utilization, trending, capacity planning and reliability Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Liaise with vendors and other IT personnel for problem resolution Other Requirements Candidate should be willing to work in Night shift and Rotational Weekend On-call support. Candidate should have in-depth technical understanding and SME level knowledge in Security products Expert in Palo Alto solutions (NGFW, Prisma cloud, Global protect), Illumio and Imperva WAF Strong analytical and communication skill and ability to handle Client leadership in Technical and troubleshooting bridge calls Ability to work and support on Service management tools like Service Now. Experience in handling Incident management, Change management, problem management, adherence to SLAs, RCA etc. Qualifications Bachelor’s degree in Computer Science or related technology field preferred Minimum of 4 years of hands-on experience on Networking concepts and troubleshooting. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools CCNP or higher (CCIE and/or CISSP highly valued) Strong working knowledge of ITIL principles and ITSM Current understanding of industry trends and methodologies Outstanding verbal and written communication skills
Posted 2 weeks ago
4.0 years
0 Lacs
Andhra Pradesh, India
On-site
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Network Administrator Network Engineer will be responsible to implement, maintain, and support client's network infrastructure. The candidate will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. Responsibilities Palo Alto Firewall, Global Protect, Next Generation Threat protection features, Panorama Palo Alto Prisma Cloud (SSPM, CASB, SASE, DLP modules) Strong in Security concepts - VPN (IPSEC / SSL) Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) WAF technologies (Imperva) AWS Cloud - Basic Networking, VPNs, Direct Connect, WAF, Load Balancers Zscaler awareness (ZIA/ZPA) solutions Strong in TCP/IP concepts, HTTP, DNS, DHCP and general networking and infrastructure support protocols Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability, resource utilization, trending, capacity planning and reliability Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Liaise with vendors and other IT personnel for problem resolution Other Requirements Candidate should be willing to work in Night shift and Rotational Weekend On-call support. Candidate should have in-depth technical understanding and SME level knowledge in Security products Expert in Palo Alto solutions (NGFW, Prisma cloud, Global protect), Illumio and Imperva WAF Strong analytical and communication skill and ability to handle Client leadership in Technical and troubleshooting bridge calls Ability to work and support on Service management tools like Service Now. Experience in handling Incident management, Change management, problem management, adherence to SLAs, RCA etc. Qualifications Bachelor’s degree in Computer Science or related technology field preferred Minimum of 4 years of hands-on experience on Networking concepts and troubleshooting. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools CCNP or higher (CCIE and/or CISSP highly valued) Strong working knowledge of ITIL principles and ITSM Current understanding of industry trends and methodologies Outstanding verbal and written communication skills
Posted 2 weeks ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Job Senior Server Administrator - Hybrid Infrastructure (On-Prem, Azure, AVD, Windows 365) We are looking for a highly experienced Senior Server Administrator to lead the management of our hybrid server infrastructure. This role will be responsible for maintaining and optimizing both on-premises and cloud-based environments, including Azure Virtual Machines, Azure Virtual Desktop (AVD), and Windows 365 Cloud PCs. The ideal candidate will bring deep technical expertise, a proactive mindset, and a passion for delivering secure, scalable, and high-performing infrastructure solutions. Key Responsibilities Administer and support Windows Server environments (2016/2019/2022/2025) across on-prem and Azure platforms. Deploy, configure, and manage Azure Virtual Machines and related services (e.g., Azure Backup, Azure Monitor, Azure Update Management). Design, implement, and maintain Azure Virtual Desktop (AVD) environments, including host pools, session hosts, FSLogix profiles, and scaling plans. Manage Windows 365 Cloud PCs, including provisioning policies, user assignments, and performance monitoring. Hypervisor administration (e.g., Hyper-V, VMware), including provisioning of virtual machines, performance tuning, capacity planning, and troubleshooting of virtual environments. Automate administrative tasks using PowerShell and Azure CLI. Monitor system performance, availability, and security across all environments. Collaborate with security and compliance teams to enforce policies and respond to vulnerabilities. Participate in disaster recovery planning and testing for hybrid workloads. Provide mentorship and technical leadership to junior team members. Required Qualifications 5+ years of experience in server administration with a focus on Microsoft technologies. Proven experience managing both on-prem and Azure-based virtual machines. Hands-on experience with Azure Virtual Desktop and Windows 365 Cloud PC administration. Strong knowledge of Active Directory, DNS, DHCP, Group Policy, and Windows Server OS. Proficiency in PowerShell scripting and automation. Familiarity with hybrid networking, VPNs, and ExpressRoute. Preferred Qualifications Microsoft certifications (e.g., Azure Administrator Associate, Windows Server Hybrid Administrator Associate, Azure Virtual Desktop Specialty). Experience with Microsoft Endpoint Manager (Intune) for device management. Knowledge of ITIL practices and enterprise change management. Why Join Us ? At our Pune office, youll be part of a vibrant, innovative environment that fuses local excellence with global impact. We foster a people-first culture and empower our employees with tools, support, and opportunities to thrive. What We Offer Be part of a global vision with the agility of a local team. Work on high-impact projects that shape industries and communities. Thrive in a collaborative and dynamic office culture. Access continuous learning and professional development programs. Grow with clear paths for career progression and recognition. An employee-centric approach that values your well-being and ideas. Ready to Build the Future with Us ? Join us to make a meaningful impact - professionally and environmentally. Be part of a visionary team driving innovation, sustainability, and transformative solutions that shape the future (ref:hirist.tech)
Posted 2 weeks ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities Install, configure, and maintain routers, switches, firewalls, wireless access points, and other networking hardware. Monitor network performance and troubleshoot issues related to connectivity, latency, bandwidth, and hardware/software failures. Manage and support LAN, WAN, and Internet connections, ensuring 24/7 uptime and redundancy. Administer firewalls, VPNs, and network security policies to ensure data integrity and compliance. Perform regular network maintenance and system upgrades including patches, hotfixes, and firmware updates. Manage user access, permissions, and network policies in accordance with IT and security standards. Conduct regular network security audits and assist in vulnerability assessments. Maintain network documentation including diagrams, configurations, and change logs. Collaborate with vendors, service providers, and IT staff for network-related procurement and Provide technical support to users on network-related issues and escalate where needed. Ensure backup and disaster recovery systems are in place and regularly Skills & Qualifications : Bachelors degree in Computer Science, Information Technology, or a related field. Minimum 7 years of hands-on experience in network administration and support. Strong knowledge of TCP/IP, DNS, DHCP, VPN, VLAN, routing protocols (OSPF, BGP), and subnetting. Experience with Cisco, Fortinet, Palo Alto, or similar networking equipment. Proficient in managing Windows and/or Linux-based network environments. Understanding of cybersecurity best practices and firewall configurations. Experience with network monitoring tools (e.g., PRTG, SolarWinds, Nagios). Strong troubleshooting and analytical skills. Excellent written and verbal communication Certifications : CCNA / CCNP (Cisco Certified Network Associate / Professional) CompTIA Network+ Fortinet NSE Certifications Microsoft Certified : Azure Network Engineer Associate (optional, if cloud exposure is needed) Nice To Have Exposure to cloud networking (AWS, Azure, GCP). Knowledge of VoIP, video conferencing systems, and unified communications. Experience in ITIL-based service environments (ref:hirist.tech)
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
delhi
On-site
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, providing a place where you can grow, belong, and thrive. Your career at NTT DATA involves believing in yourself, seizing new opportunities, and embracing challenges. It's about expanding your skills and expertise in your current role while preparing for future advancements. The global team encourages you to take every opportunity to further your career. With 8+ years of experience, the ideal candidate should have hands-on expertise in Virtualization (VMware + Nutanix), Windows Administration, Windows cluster/services, and Storage concepts. Technical experience in Installation and Upgradation of ESXi/AHV servers, troubleshooting ESXi/AHV servers using Command Line is essential. Proficiency in VMware, VMware Consolidated Backup, Update Manager, LCM, VMware ESXi/Nutanix AHV Patch management, and Troubleshooting is required. Experience in managing/troubleshooting Cisco UCS, Dell MX 7000, good knowledge of DR activity, replication concepts, and working closely with various skill levels for project and productivity requirements is expected. Providing technical support in Window/VMware/Azure, troubleshooting system and connectivity errors, reviewing error logs, managing user/admin access, monitoring/troubleshooting system performance, server architecture security, and creating backups are key responsibilities. Additionally, the candidate should have experience in DHCP, DNS, Active Directory, Business continuity mechanisms, SLA management, firmware upgradation, UCSM/UCS-X/DELLMX 7000/HP, AWS/Azure Infra Management, cloud-based backup/Druva mechanisms, Service Now (SNOW) Tool, Windows infrastructure configuration, maintenance, optimization, and documentation. Capabilities in handling P1 issues, coordinating with OEM/Vendor, IT security principles, ITIL, and readiness to work in U.S hours shift are also required. The workplace type for this position is On-site Working, and NTT DATA is an Equal Opportunity Employer.,
Posted 2 weeks ago
4.0 - 9.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: CPU architecture team is driving the core math libraries needed for ML/AI acceleration. This position/s will expose you to Qualcomms cutting edge SoC and ML/AI platforms in the industry. Participate in Optimizing the core ML kernels using the latest advancements like SME, SVE of the ARM CPU architecture and enhance the performance of the ML models on the CPU of the QCOM Soc Required Skills== 7+ experince with Understanding of ARM CPU architecture fundamentals and ARM Arch64 ISA Optimizing kernels for vector Processors Understanding of the basic linear algebra functions used in AI/ML Algorithm design (logic, critical thinking) Performance Evaluation and Optimization of the applications for ARM architecture Inferencing of the ML models written in Pytorch/TensorFlow/Keras Understanding of the typical Open-Source Library framework design Preferred Skills=== Strong Programming skills and deep understanding of the ARM ISA understanding of the algorithms suitable for Vector and matrix accelerators Strong Analytical and debugging skills Good understanding of Optimizing the Linear Algebra algorithms Performance evaluation using QEMU, Simulators, Emulators and on Real Hardware Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 2 weeks ago
3.0 - 8.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Work as part of WIFI Host driver team on tasks that are related to WIFI Standard protocols- WIFI7/WIFI8. You will be working on wireless drivers, hostapd/wpa_supplicant, protocol, and other features across the range of our wireless access point solutions. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. 1. 4+ years of experience in software feature development using C/C++ programming languages2. Good Understanding of Linux Kernel internals and experience with low level kernel programming such as writing/modifying device drivers preferred3. Good knowledge of network protocols such as TCP/UDP/IPv4/IPv6/ARP/DHCP4. Good understanding of Linux network stack and any experience with wireless LAN (WiFi) device drivers is a plus Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 2 weeks ago
1.0 - 5.0 years
10 - 14 Lacs
Chennai
Work from Office
Job Area: Engineering Group, Engineering Group > Systems Test Engineering General Summary: Automation Scripting Knowledge of Automation Scripts is mandatory - Python / Perl / TCL Traffic Analyzers Wireshark, Ethereal, airopeak/omnipeak Technologies with sound knowledge GPON/XGS-PON/L2/L3 network protocol Test experience with minimum of 1 to 5 years WLAN Testing (added advantage) Independent Project handling with analytical ability Testing Experience Functional and Performance Experience in Broadband technologies (GPON,XGS-PON,OLT, ONT) L2/L3 network protocol Have worked on testing of ONT/OLT products. Protocols/Layers with good theoretical & practical knowledge Sound knowledge on L2/L3 network protocol TCP/IP, NAT,IGMP, QOS, DHCP, VLAN, PPPoE, PONGEM Frame, T-CONT,GEM Ports, QoS, GPON, XGSPON WLANBasic Knowledge on WLAN Traffic Generators Understating and Usage of Traffic generator tools like OLT / ONU / Spirent / Ixia / Chariot/ Veriwave. Knowledge on RFC2544, RFC2889, RFC3918 tests etc. Operating Systems Windows 10/XP/Win7, Linux Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Test Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Systems Test Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. Qualification Bachelor of engineering. E&C preferred. Skills / Attributes Require - Should possess strong knowledge in GPON/networking/WLAN and manual testing of networking products - Must have good experience in testing ONT/OLT Products - Must have good experience in testing of layer-2 to layer 7 protocols - Posses high Debugging capability - Must be capable of analyzing new feature, creating test plans, and adding new test cases Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 2 weeks ago
8.0 - 10.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Development Experience in Linux, understanding of Kernel, virtualization technologies such as qemu, libvirt, kvm Expert level experience in object-oriented programming languages like Java, Spring-boot, JUnit Expert level experience in object-oriented programming languages like Java Script, Angular, React Expert level experience with networking concepts and protocols (DHCP, Bridges, VLAN, etc) Expert level experience working with API , JSON or REST/RESTCONF A degree in Computer Science or related field and 15+ of experience Preferred Qualifications Work closely with cross functional teams to design and develop new features Technically lead fellow developers on software / system architecture Write specification documents and unit test plan Create estimates and schedules The candidate should be self-driven and have a background in build processes, scripting, and python automation. Automation using CI/CD pipelines and version control systems like Git #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection we celebrate our employees diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer 80 hours each year allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 2 weeks ago
4.0 - 9.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Who Youll Work With: Cisco is offering an extraordinary opportunity to be part of an innovative team with a low process, high throughput culture. We are looking for a highly energetic Software Engineering who can combine technical acumen of network security engineering with strong analytical skills. The team is playing a crucial part in leading breakthrough cloud-delivered security capabilities to the thousands of Cisco current and future customers worldwide. Today, we handle more than 80 billion daily Internet requests from 65 million+ users around the world. Though we take phenomenal pride in being market leaders in threat security for long time, we are constantly innovating and improving our solutions to address the ever-changing threat perceptions and changing data security paradigms so that our customer networks are always secured. We take our customers trust in us very seriously and go all the way to ensure we protect their data all times. Our team works on leading Network Intrusion Detection & Prevention System solutions that are all-star, scalable and easily manageable. Our network security portfolio and cloud delivered services cover a wide spectrum of security solutions spanning - Firepower Threat Defense, Snort, Cisco SecureX, Secure Internet Gateway, DNS security. Working at Cisco Network Security means being surrounded by passionate, intelligent and creative people that are determined to disrupt the Internet security industry with creative ideas, world-class research and unrivalled products and services. It s a place where the best ideas are quickly transformed into products, features, campaigns and company-wide practices, so it won t be long before you witness the results of your hard work. What Youll Do: Participate in test planning and testing the New/Existing Functionality in the Product Ability to focus on deep internal aspects of the feature and its integration with the OS Should learn new features, technologies and platforms in a relatively short amount of time Work closely with customer support to provide timely resolution of problems Hands on with Lab setup s and Automation Who You Are: 4+ years of experience in Networking/Security Domain Testing Proficient in - TCP/IP networking and network management, IPv6 Expertise on - Network security (Intrusion prevention / Intrusion detection / NAT / Access-list / IPSEC and SSL VPN / TLS) Experience and knowledge on - Routing & Switching (OSPF / BGP / EIGRP / VLAN / STP / DHCP / multicast) Should have worked in Virtual technologies (ESXi, KVM, AWS, Azure, OCI) Hands-on experience with Legitimate and Malware Application Traffic generator tools, Linux, Windows, Packet tracer, Wireshark and tcpdump Tools Familiar with - Palo Alto, Checkpoint, Juniper, Fortinet products preferred Strong automation background on python, Java etc. Should have experience in UI & API based test automation Experience in DevOps, Continuous integration and Continuous delivery tools are added advantage. Able to setup Lap topologies from scratch. Why Cisco #WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we re old (36 years strong) and only about hardware, but we re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you can t put us in a box! But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hairDon t care. TattoosShow off your ink. Like polka dotsThat s cool. Pop culture geekMany of us are. Passion for technology and world changingBe you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Posted 2 weeks ago
3.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
What You'll Do What will you do: Technical Expertise & Customer Support : Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration : Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach : Uphold Avalaras Cult of the Customer philosophy by improving customer satisfaction through process enhancement, workflow optimization, and achieving performance metrics. Flexible Work Schedule : Support customers across US and/or EMEA time zones, with availability for afternoon, evening, or night shifts as required. What Your Responsibilities Will Be Customer Support & Issue Resolution: Serve as a primary contact for external customers via phone, chat, and email, owning Tier 2 technical issues for AvaTax and related Connectors through to resolution while maintaining high-quality documentation and meeting SLA/CSAT targets. Technical Proficiency & Problem Solving: Develop intermediate to advanced knowledge of AvaTax, Connectors, and the Avalara product portfolio; set up test environments, reproduce and log bugs in Jira, and proactively identify potential issues through system monitoring and usage analysis. Collaboration & Continuous Improvement: Work closely with Tier 1/2 teams, QA, and cross-functional departments to drive process improvements, contribute feedback to product teams, and support internal and external training initiatives through documentation. Documentation & Accountability: Create and maintain user-friendly support content (e.g., FAQs, manuals, guides), adhere to company policies, and take on additional responsibilities as needed to support team goals and deadlines. What You'll Need to be Successful Education & Experience: Bachelors in engineering, MCA, or MCS with 3+ years in technical support for software/SaaS products, including 1.5+ years in support-focused roles, and hands-on expertise with APIs and mainstream ERP/CRM/Accounting platforms (e.g., NetSuite, SAP, Salesforce, Oracle, etc.). Technical & Analytical Skills: Strong problem-solving capabilities, advanced Microsoft Excel proficiency, experience with support ticketing systems, and proven ability to manage support queues and complex case escalations independently. Customer Focus & Communication: Excellent written and verbal communication skills, with a customer-first mindset, effective relationship management, and the ability to navigate challenging situations professionally. Work Ethic & Soft Skills: Demonstrates Avalara Success Traits (Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity), with high organizational skills, self-motivation, sound business judgment, and a collaborative, cross-functional working style. How We'll Take Care of You
Posted 2 weeks ago
3.0 - 8.0 years
6 - 9 Lacs
Pune
Work from Office
WhatYou'llDo TechnicalExpertise&CustomerSupport :ServeasaSubjectMatterExpertforAvaTaxandrelatedConnectors,providingin-depthtechnicalsupporttocustomersandinternalteamsviaemailanddirectinteraction,ensuringtimelyandaccurateissueresolution. IssueManagement&Collaboration :Troubleshoottechnicalproblems,documentallcustomerinteractions,escalatecomplexissuestoengineering,andcollaboratewithcross-functionalteamsincludingengineeringandproductmanagementtodrivesolutions. Customer-CentricApproach :UpholdAvalarasCultoftheCustomerphilosophybyimprovingcustomersatisfactionthroughprocessenhancement,workflowoptimization,andachievingperformancemetrics. FlexibleWorkSchedule :SupportcustomersacrossUSand/orEMEAtimezones,withavailabilityforafternoon,evening,ornightshiftsasrequired. WhatYourResponsibilitiesWillBe CustomerSupport&IssueResolution: Serveasaprimarycontactforexternalcustomersviaphone,chat,andemail,owningTier2technicalissuesforAvaTaxandrelatedConnectorsthroughtoresolutionwhilemaintaininghigh-qualitydocumentationandmeetingSLA/CSATtargets. TechnicalProficiency&ProblemSolving: DevelopintermediatetoadvancedknowledgeofAvaTax,Connectors,andtheAvalaraproductportfolio;setuptestenvironments,reproduceandlogbugsinJira,andproactivelyidentifypotentialissuesthroughsystemmonitoringandusageanalysis. Collaboration&ContinuousImprovement: WorkcloselywithTier1/2teams,QA,andcross-functionaldepartmentstodriveprocessimprovements,contributefeedbacktoproductteams,andsupportinternalandexternaltraininginitiativesthroughdocumentation. Documentation&Accountability: Createandmaintainuser-friendlysupportcontent(e.g.,FAQs,manuals,guides),adheretocompanypolicies,andtakeonadditionalresponsibilitiesasneededtosupportteamgoalsanddeadlines. WhatYou'llNeedtobeSuccessful Education&Experience: Bachelorsinengineering,MCA,orMCSwith3+yearsintechnicalsupportforsoftware/SaaSproducts,including1.5+yearsinsupport-focusedroles,andhands-onexpertisewithAPIsandmainstreamERP/CRM/Accountingplatforms(e.g.,NetSuite,SAP,Salesforce,Oracle,etc.). Technical&AnalyticalSkills: Strongproblem-solvingcapabilities,advancedMicrosoftExcelproficiency,experiencewithsupportticketingsystems,andprovenabilitytomanagesupportqueuesandcomplexcaseescalationsindependently. CustomerFocus&Communication: Excellentwrittenandverbalcommunicationskills,withacustomer-firstmindset,effectiverelationshipmanagement,andtheabilitytonavigatechallengingsituationsprofessionally. WorkEthic&SoftSkills: DemonstratesAvalaraSuccessTraits(Ownership,Urgency,Humility,Simplicity,Adaptability,Curiosity),withhighorganizationalskills,self-motivation,soundbusinessjudgment,andacollaborative,cross-functionalworkingstyle. HowWe'llTakeCareofYou TotalRewards Inadditiontoagreatcompensationpackage,paidtimeoff,andpaidparentalleave,manyAvalaraemployeesareeligibleforbonuses. Health&Wellness Benefitsvarybylocationbutgenerallyincludeprivatemedical,life,anddisabilityinsurance. Inclusivecultureanddiversit y Avalarastronglysupportsdiversity,equity,andinclusion,andiscommittedtointegratingthemintoourbusinesspracticesandourorganizationalculture.Wealsohaveatotalof8employee-runresourcegroups,eachwithseniorleadershipandexecsponsorship. WhatYouNeedToKnow
Posted 2 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
Noida
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Provide training and guidance to junior team members.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies.- Experience in troubleshooting server and network issues.- Knowledge of ITIL framework and best practices.- Familiarity with cloud computing concepts. Additional Information:- The candidate should have a minimum of 2 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Noida office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
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