5252 Dhcp Jobs - Page 41

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 9901777673 / 6364803282

Job Title - GN - Industry Utility Solution Architect Management Level: 7-Manager Location: Bengaluru, BDC7A Must-have skills: Ami Pro Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Principal Duties And Responsibilities: Working closely with our clients in Utilities, Consulting professionals design, build and implement strategies that can help enhance business performance. They develop specialized expertisestrategic, industry, functional, technicalin a diverse project environment that offers multiple opportunities for career growth. The opportunities to make a difference within exciting client initiatives are limitless in this ever-changing business landscape. Here are just a few of your day-to-day responsibilities. Identifying, assessing and solvingcomplex business problemsfor area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors Overseeing the production and implementation of solutions covering multiple cloud technologies, associated Infrastructure / application architecture, development and operating models Helping to integrate large-scale systems involving on-premises technology and public cloud platforms business problems and challenges by enabling an architecture transformation, painting a picture of, and charting a journey from the current state to a to-be enterprise environment Implementing programs/interventions that prepare the organization for implementation of new business processes Managing multi-disciplinary teams to shape, sell, communicate and implement programs Developing our offerings and assets Mentoring and developing our people Experience: Business case : Experience in articulating business value and developing the business case for migrating to cloud. SAP HANA S/4 Solution Design :Able to drive the business need discussions and able to map the requirements to SAP S/4 HANA system and design the process. Good knowledge and understanding of SAP Technical architecture. Good knowledge and understanding on SAP to Cloud Migration Cloud Assessment: Cloud readiness maturity assessment, Planning and assessment of cloud solutions/platforms, Application assessment and migration planning, Cloud operating model design, Business case development, TCO and vendor evaluation Cloud Architecture: Develop hybrid cloud reference architecture, Define target state cloud architecture, Experience with private and public cloud architectures, pros/cons, and migration considerations, Microservices architecture and Hybrid cloud integration architecture Cloud Migration - Plan and manage cloud migrations, including validating application dependencies, ability to coordinate across different stakeholders, deliver cloud migration roadmaps and manage execution from a cloud project management perspective. Cloud Deployment Hybrid Cloud architecture design, integration and security, Experience in - Cloud platforms - AWS, Azure, Google Cloud Platform, , experience in Virtualization Platforms (e.g. VMWare, Hyper-V, etc.). Deployment architecture of SaaS / PaaS (Salesforce, SAP, MS, Oracle) Devops and Agile methodologies, processes and tools Experience in working with large US and UK&I clients (Preferred) Cloud architect certified (Azure, AWS etc.) Key Competencies and Skills: Strong desire to work in technology-driven business transformation The ability to develop technology solutions and value adding propositions and take these to market. Strong knowledge of technology trends across Utilities and digital and how the SAP S/4 HANA solution can be applied to address problems and opportunities. Comfort conveying both high-level and detailed information, adjusting the way ideas are presented to better address varying social styles and audiences. Leading proof of concept and/or pilot implementations and defining the plan to scale implementations across multiple technology domains Exceptional interpersonal and presentation skills - ability to convey technology and business value propositions to senior stakeholders Team oriented and collaborative working style, both with clients and those within the organization. Capacity to develop high impact thought leadership that articulates a forward thinking view of the market. Ability to develop and maintain strong internal and client relationships Demonstrated ability to develop younger talent and build a high performing team. Flexibility to accommodate client travel requirements Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support. Experience: 1-3 Years. >

About Eurofins The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Position Title: Service desk Engineer REPORTING TO Service Desk Manager Environment Testing Europe WORKING LOCATION: Bangalore - India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Environment Testing Europe. You will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. SPECIFIC ASSIGNMENTS : As part of the Environment Testing Europe Team, you will act as primary contact to support infrastructure regarding: Workplace related queries and issues. M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Infrastructure related problems for service provided to Environment Testing Europe. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Register, classify, route, follow-up and resolve request according to internal processes. As 1st Level Support Provides technical support to end-users by identifying problems, researching and answering questions, troubleshooting problems or forward them to the 2nd level support Own the incoming requests and manages escalations. Support in creation operational documents/instructions for Service Desk team. Identify and document Workarounds. Support maintenance and accuracy of Knowledge articles available for end-users via service portal. Identify candidates for Service Catalogue items based on commonly requested items by end users. Qualifications REQUIRED S : An ideal candidate should have: 2+ years of experience in Service Desk agent function. Basic understanding of Azure Cloud and M365. Excellent communication and interpersonal skills. Very good command of English written and spoken. Can do approach and capability to work in dynamically changing environment. Below skills will be an advantage: Service Now, BMC Helix knowledge. ITIL Foundation certificate. Azure Cloud knowledge.

Position Title: L2 Ops Engineer REPORTING TO Infrastructure Service Operations, Food, Feed and Environment Testing Europe GEOGRAPHICAL REPORTING LOCATION: India WORKING LOCATION: India NUMBER OF EMPLOYEES UNDER RESPONSIBILITY : 0 OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Environment Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new internal and external applications. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed & Environment Testing Europe businesses SPECIFIC ASSIGNMENTS : As part of the Food, Feed & Environment Testing Europe Workspace Team you will act as primary contact to support infrastructure regarding: Create application packages using PSADT (MSI, MST, EXE, PowerShell) Address all the application deployment related issues in Intune and SCCM. Troubleshoot application related queriers escalated by SD and Field IT Team. Create packages for drivers and deploy using SCCM. Deep understanding of MSI and EXE packaging standards & best practices. Knowledge & hands on experience required on System Center Configuration Manager latest version and MS Intune. Main activities, but not limited to, are: Maintain accurate documentation of packaging standards, deployment processes & troubleshooting guides. Prepare relevant documentation such as known errors, solutions, major incidents report that will help in continuous improvement. Create & maintain knowledge base articles & Technical documentation for internal use. Continuously identify opportunities for process improvement using industry standards & automation tool Interested to work on Intune and SCCM/MECM related configuration issues. Good to have knowledge and troubleshooting in OS deployment using SCCM. Good to have Knowledge in MS Intune Administration. Good to have knowledge in Azure Update Manager. REQUIRED S : An ideal candidate should have strong 5+ years' experience in all of the below: Application packaging using PSADT (MSI, MST, EXE, PowerShell). Building MSIs & MSTs using ORCA, install shield. Knowledge of windows registry, processes, File System, Add-ins, Plug-ins & environmental Variable. Interaction of drivers within OS & unattended/Silent installs of windows installs. Driver package creation and deploy using SCCM/MECM. Application deployment (SCCM/MECM, Intune) Troubleshooting of application deployment and installation. Monitoring tools Very good command of English written and spoken Below skills will be an advantage: Azure update Manager. MS Intune Administration Co-Management. SCCM/ MECM Administration. Troubleshooting OS Deployment. Automation with PowerShell, etc. BMC Helix Ticketing usage ITIL Foundation certificate Site 24x7 Monitoring tool

Position Title: Network Engineer REPORTING TO Network Team Lead, Food, Feed & Agro Testing Europe GEOGRAPHICAL REPORTING LOCATION: India WORKING LOCATION: Bangalore, India NUMBER OF EMPLOYEES UNDER RESPONSIBILITY : 0 OVERALL OBJECTIVES: As a member of the IT Infrastructure Support Team at Eurofins Food, Feed & Agro Testing Europe, you will join a growing international crew to work on the maintenance of recently deployed segregated IT User Zones and Application Availability Groups. Your role will involve supporting daily operational tasks, including designing and implementing new infrastructure or migrating existing network components in line with current standards. You will collaborate with various IT Support and Delivery Teams daily, which will require networking and network security skills. An open mind and the ability to cooperate with individuals from diverse cultural backgrounds are essential. SPECIFIC ASSIGNMENTS : Support and maintain current IT User Zones and IT Application Availability Groups network infrastructure. Design, plan and implement network IT Infrastructure for transformation / integration / segregation throughout Food, Feed & Agro testing businesses across Europe. These projects will be aimed to perform installations, configuration, and migrations of enterprise-level network IT infrastructure systems from legacy to the new solutions. Propose and deliver solutions that best meet the business needs in terms of security, cost, and bandwidth. Work close with Server, Cloud, Application team members do deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure. Document the solutions delivered. REQUIRED S : An ideal candidate should possess a minimum of 8+ years of experience in most of the following areas: Next Generation Firewalls (FortiGate), NSE4 level. Hands-on experience in maintaining network components (Firewalls, Switches, Wifi AP, VPN, SD-WAN) including firmware upgrades and downgrades. Proficiency in various protocolsTCP/IP, SNMP, 802.1Q, STP, SSLVPN. Familiarity with FortiManager, FortiAnalyzer, FortiSwitch, and FortiAP. Ability to read, comprehend, and create technical documentation for delivered solutions. A collaborative team player who can effectively work with cross-functional teams. Excellent command of written and spoken English. Strong presentation skills to communicate technical projects effectively in meetings. Cisco switches administration Experience with protocols such as DNS, DHCP, NTP, and HTTP. Hands on experience in automation related to network tasks. (Any language) Any of below skills would provide a significant advantage: Familiarity with Next Generation Firewalls (Checkpoint). Knowledge of dynamic routing such as BGP, OSPF, etc. Fortinet certifications / training (NSE4, NSE5, NSE7). Quality of Service (QoS) implementation. Experience in C# or phyton. Cisco Certification (CCNA, CCNP) Experience in network monitoring site24x7. Experience in Azure Networking. Experience in ticketing tool "“ ServiceNow, BMC Helix.

About Eurofins The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. POSITION TITLEITISC FET Europe IT Monitoring / L1 Ops Engineer REPORTING TO ITISC FET Europe IT Monitoring Manager WORKING LOCATION B5, India OBJECTIVE The main objective of this position is to deliver high quality infrastructure support under 24X7 monitoring of all the infrastructure components. Also, act L1 Ops engineer to solve the basic infrastructure issues. Moreover, will act as back up Major incident engineer. REQUIRED EXPERIENCE AND S Experience Basic experience required as Windows administrator monitoring, Azure monitoring, FortiGate devices and managing business critical applications. Background as IT System administrator (Windows operating systems, Linux, VMware, FortiGate devices, firewalls, switches, routers) beneficial. Basic understanding and experience in IIS, ASP.NET, along with any other type of application monitoring and troubleshooting knowledge. Effectively collaborate with Server, Network, Database, Application support teams during Incident troubleshooting and Incident bridges. Basic understanding of Cloud Infrastructure services & its concepts Must have the technical aptitude to learn, apply and solve technological solutions and/or challenges; Prior experience in monitoring and managing events coming from the SQL and other Database servers. Strong organizational skills; Ability to listen, gather and understand information about people and situations, quickly; Ability to handle and resolve basic server related issues Excellent attention to detail and quality; At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail). Certification ITIL Foundation V4 highly appreciated, but not mandatory. English (fluent) required; Expertise in Microsoft OfficeOutlook, Word, Excel, PowerPoint. Technology skills Mandatory Basic Networking skills "“ routers, firewalls, switches, LAN, WAN monitoring. Intermediate Server monitoring and troubleshooting. Windows, Linux platforms. Intermediate understanding on Application monitoring and troubleshooting. Optional Certifications or trainings in Windows Server platform (MCP), Azure Cloud Administration Experience using monitoring tools like Site24x7, HP OpenView, Business availability center, FortiManager, FortiAnalyzer or similar. Basic knowledge of Windows server 2012/2016/2019 administration, Azure Infrastructure and troubleshooting. Optional Basic understanding in Data Base monitoring and administration. MS SQL Server up to 2019. Basic understanding on Virtualization technologies. Knowledge on Scripting & Automation Knowledge on Cloud Technologies Personal Skills: Team Player Smart worker Quick learner Willingness to work in 24x7 shifts. PREFERED CANDIDATES The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills to interact with team in Europe BE Computer Science/MCA or any other Bachelor"™s degree with the right experience Will be an added advantage if worked on Laboratory related applications Qualifications Qualification Bachelor's degree or comparable education Experience "“ 1 to 3 years into IT infra support

Technical Support Engineer, Bengaluru (0-3 years experience can apply) LOOKING ONLY FOR IMMEDIATE JOINERS - CTC: 4.6 - 5.8 LPA ( Depending Upon Last 30% Hike ) - B.Tech/BCA/B.E/ B.Sc Comp Sc. Freshers can also apply - Excellent English communication skills mandate (both verbal and written) - 24*7 shift Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Excellent communication. Strong written and verbal and troubleshooting skills. Diagnosing and resolving problems related to operating systems, applications, network connectivity, hardware malfunctions, and software installations on users' desktops.

Your Role Strong background in Linux systems, automation, and cloud infrastructure, with a passion for optimizing performance and ensuring system reliability. Install, configure, and maintainLinux servers (RHEL, CentOS, Ubuntu, SUSE) in physical, virtual, and cloud environments. Configure and manage logical volume management (LVM), RAID, and file systems. Implement and enforce security policies for user access and authentication. Manage Linux systems in cloud environments (AWS, Azure, GCP). Support / Perform OS Build & upgrade initiatives to address obsolescence remediation. Your Profile Expertise inLinux administration, shell scripting, performance tuning, system security monitoring, troubleshooting, implementation, deployment and automation to ensure high availability and performance of critical systems. 4 to 12 years of hands-on experience in installation, configuration, and maintaining Linux servers (RHEL, CentOS, Ubuntu, SUSE) in physical, virtual, and cloud environments. Manage core services such as DNS, DHCP, NTP, NFS, Samba, Apache/Nginx, SSH, and FTP. A proactive mindset with a passion for automation and continuous improvement What will you love working at Capgemini Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System

Key Responsibilities: Business Requirement Analysis : Collaborate with clients to gather and analyze business requirements, translating them into functional specifications. Solution Design & Configuration : Design and configure ERP solutions to meet client needs, ensuring alignment with industry best practices. Implementation Support : Assist in the deployment of ERP solutions, including data migration, testing, and user training. Post-Implementation Support : Provide ongoing support to clients, addressing issues and optimizing system performance. Documentation & Reporting : Maintain comprehensive documentation of configurations, processes, and issues. Continuous Improvement : Stay updated with the latest ERP trends and technologies, recommending improvements to clients. Mandatory Skills: Oracle Apps OTM Functional. Experience: 5-8 Years.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Brief Description: Lead Software development engineer for Cloud Appliance/Cyber security product Full Job Description: We invite you to be part of motivated and agile Qualys engineering team responsible for developing high-end Cloud based Security Solutions. This opening is your chance to work in the rapidly expanding field of computer security, in a company with excellent customer ratings and outstanding growth rates. In this position you will be working on network security solutions to deliver cutting-edge products. This position is for our fastest growing R&D center in Pune, India, which is part of multi-continent engineering team. Responsibilities: Develop understanding of the product functionality spanning in-field appliance to cloud services i.e. the end-to-end architecture, how customers use the product, how the product fits in the overall Qualys security platform and its value-add, various customer use case scenarios etc. This perspective is required for in-depth understanding and handling customer queries. Ability to read and comprehend written code and participate in reviews. Develop in-depth knowledge in security and networking domains. Contribute to the appliance stack development. Understand the existing appliance architecture well to be able to own new feature development - design, develop, deliver. Study and decipher documentation needed to accomplish tasks at hand viz standards, RFCs and protocol specifications, network topologies, networking fundamentals ( Tcp/Ip stack, switches, routers, networking protocols, firewalls), Linux platform fundamentals, virtualization, deep packet inspection etc. Debug issues in the product reported by internal QA teams or in production by customers and suggest solutions. Interact with QA teams to describe product feature and methods to test it – functionality, performance, negative scenarios. Document the design and test plans as part of development activities. Communicate with other team members, including with the QA team and collaborate as required. Qualifications: Must Have: Degree in Computer Science/Electronics/Instrumentation. 8 to 15 years software development or testing experience in Cyber Security / Networking Systems. Professional experience developing products in kernel/networking domains is an added advantage for example experience in areas such as deep packet inspection, packet parsing, kernel programming, control and data paths, kernel bypass and fast packet processing techniques, firewalls, networking protocols socket programming, virtualization and hypervisors etc. Ability to write as well as comprehend written code in C/C++ and/or Python programs. Passion to build a career in embedded systems, networking as applicable to Network Security Systems. Good academic record. Good reading and comprehension skills to be able to read technical literature of Network Security products and make inferences. Ability to operate Linux and Windows Operating System commands and related applications. Good written and verbal communication skills. Additional skills that are good to have: Good debugging skills, ability to inspects packet captures Understanding of Linux boot loaders, grub, kernel compilation and networking stack internals, TCP/IP knowledge. Knowledge of one or more protocols used in Network Security systems - eg. LDAP, DHCP, ARP, DNS etc. Knowledge of Layer 2 and 3 switching, High availability, VPN, VLAN technologies etc. Working knowledge of deployment of Virtual Machines such as Vmware. Good understanding of Database concepts and good working knowledge with Oracle/PLSQL/Postgres. Excellent analytical and program solving skills, excellent written and oral communication, self-starter and highly motivated. Work in a dynamic environment and ability to adapt quickly to changes.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is redefining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fin-tech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest, and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed-income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset-based securitization Spocto - Debt recovery & risk mitigation platform Accumn- Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders, and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed, and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, changing how people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Role Description Senior SOC Engineer This role is a senior position equivalent to a Level 3 SOC analyst. In this role, You are expected to manage the Cyber Defence Centre (SOC) is a 24/7 environment. Handle security incidents and provide rapid response with a deep understanding of IT & Network Infrastructure tools and Technologies. Primary Responsibilities: Member of a critical role in our cyber security function to ensure enterprise and client data is secure and private. You will help provide 24x7 monitoring for the organization by acting as the first line of defence against potentially malicious events. Support the Security Operations Centre with enhancing SOC tools including design/improvement of working practices and incident responses. Threat Hunting - Analyses security system logs, security tools, and available data sources on a day-to-day basis to identify attacks against the enterprise and report on any irregularities, or issues related to improper access patterns, trending, and event correlations and make suggestions for detection rules and system tuning. Performs research into emerging threat sources and develops threat profiles. Keep updated on the latest cybersecurity threats. Has a sound understanding of SIEM, PAM, CASB, EDR, other threat detection platforms, and Incident Response tools. Develops and executes crisis communication plan for CXO and other stakeholders. Measures SOC performance metrics and communicates the value of security operations to business leaders. Requirements Requirements GCTI, GCDA certification Security Incident Response and Handling techniques Log management and filtering solutions Windows Server based systems including DNS, DHCP, IIS, NPS, RDS, DFS, Hyper-V Cloud platforms (i.e. Azure / AWS) VMware and similar virtualisation technologies Virtualization principles & technologies PKI Networking principles Working knowledge of compliance standards such as ISO27001, PCI-DSS & Cyber Essentials Plus SIEM Tools Nessus or other Vulnerability management tool Security principles and operations Firewall, IDS/IPS configuration Email and Web filtering services and configuration Preferred Qualification Bachelor’s Degree in computer science with minimum of 7 years related experience. Experience of working in or with a Security Operations Centre and managing security issues and incidents. Benefits We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Job description Position: Senior Network Engineer – Level 3 Experience: 8+ years Location : Ahmedabad , Chennai Company Name: Medusind solutions India Pvt Ltd Website: https://www.medusind.com/ Mode of Hiring: Permanent (Work from office) Shift time - 5.30 pm to 2.30 am Job Description · Should have expert level knowledge and Hands on experienced in Cisco Networking products (Router, Firewall & Switches). · Should have configuring and troubleshooting skills on Cisco Products. Experienced in LAN, WAN & Wireless networks; Well-understanding of Bridging and switching concepts and LAN technologies. · Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP) In depth knowledge in routing protocols like BGP, OSPF, EIGRP, IGRP, RIP, and RIPv2 In depth knowledge in troubleshooting Site-to-Site (IPSec) VPN, remote client VPNs Experienced with MPLS & Internet circuit installation. · Working knowledge of IIS Server, DHCP Server, DNS Server and Proxy server on Windows & Linux. Knowledge in NIC Teaming & Load balancer. · Proficiency in IDS/IPS and access control management Monitor, control, and manage recovery from any network failures or problems. · Approve network and configuration changes. Should have knowledge on network setup of Virtualized server platform to create network solutions in situations which requires an in-depth analysis/evaluation of variable factors Providing training to staff and preparing the network documentation Additional Skills required: Ø Experienced in ticketing tools. Ø Project management skills Ø SKILLS /CERTIFICATIONS Ø CISCO Must Cisco Certified CCNP; if not CCNP, must certified in CCNA Routing & switching Ø Project Management Any certification in project management or knowledge of project management life-cycle Ø OS MICROSOFT Windows Active directory, Windows 2016 & 2019 Other Needs for the Position Ø Excellent written and oral communication skills; Excellent listening, presentation, and interpersonal skills with the ability to communicate ideas in both technical and user-friendly language Sound judgment and problem-solving abilities Ø Ability to work creatively and analytically in a problem-solving environment. Ø Technical writing skills added advantage. Employment Type - Full-time with regards Jayasri. N || HR Executive - Talent Acquisition Medusind solutions jayasri.n@medusind.com | 9092896358 Job Type: Full-time

Bridging Technologies is hiring for Network Engineer: Experience : 3+ years Shift: Rotational Location: Mohali Job Description: We are looking for a network engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and fix existing problems. Job Responsibilities: Install and configure software and hardware Set up workstations (Windows OS installation and troubleshooting , IP Configuration & Email Configuration, Install Antivirus, Install Printer & Scanner, Knowledge on DNS and DHCP ) Manage Networking Monitor performance and maintain systems according to requirements Ensure security through access controls, backups and firewalls Maintain Inventory for Hardware and software technical documentation, manuals and IT policies. Monitoring and troubleshooting Of LAN/ WAN networks. Understanding of network technologies utilized within the Internet/Intranet environment. Firewall and Subnetting. Troubleshoot issues and outages. Software and Hardware Installation with Configuration. Networking basics and awareness on the functioning of Load-Balancer and Firewalls Well-versed with OS Patching & OS Upgradation activities. Knowledge of linux and routers plus firewalls will be preferred. Job Requirements: You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability & performance. Qualified systems engineers will have a background in Networking, IT, computer systems engineering, or systems engineering and analysis. Candidates with Prior Experience will be preferred, whereas freshers who have an aspiration to grow in this field can also apply. Minimum 2 years to 3 years of experience in IT support. Deployment of New desktop Systems and Laptops as per requirement. Strong knowledge of IT Operating systems particularly Windows Experience with networks (LAN, WAN), and patch management Decent English communication skills 24/7 Support model with rotational shifts (5 days a week). About Company Headquartered in the state of California in the USA, Bridging Technologies is not only the foremost healthcare software & application Product Company but also an “idea generation” company that believes in bringing new healthcare concepts to reality. We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations. Our culture Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s lives. It has brought us together and a long professional journey has taught us how to do it.‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in. Quality Work We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil are rewarded with some back-patting, and meals on the house! Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

We are looking for a skilled Desktop Support Engineer with 2 years of experience to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to resolve technical problems efficiently. Key Responsibilities: Provide desktop, laptop, printer, and peripheral hardware support (installation, configuration, troubleshooting). Install, configure, and troubleshoot Windows OS, MS Office, and other software applications . Assist in network troubleshooting (LAN/Wi-Fi, VPN, IP configurations). Resolve user issues related to login, email, and system performance . Perform regular system maintenance, updates, and antivirus checks . Set up and manage user accounts, permissions, and access controls . Document and maintain records of support requests and resolutions. Coordinate with vendors for hardware/software repairs and warranty claims. Provide remote support when required. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: 2 years of experience in desktop support, IT helpdesk, or technical support . Strong knowledge of Windows OS (Windows 10/11), MS Office, and basic networking . Familiarity with Active Directory, DNS, DHCP, and troubleshooting tools . Experience with hardware troubleshooting (PCs, laptops, printers, etc.) . Basic understanding of IT security practices and antivirus management . Excellent problem-solving and communication skills . Ability to work independently and in a team environment. IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Preferred Qualifications: Knowledge of macOS/Linux support is an advantage. Experience with ticketing systems (ServiceNow, Jira, etc.) . Familiarity with remote desktop tools (TeamViewer, AnyDesk, etc.) . Benefits (if applicable): Health insurance Paid leaves Performance bonuses Career growth opportunities Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Shift: Day shift Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Work Location: In person

Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorised parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the entire parking enforcement process. We also provide Operation Support to Euro Parking Services. As an IT Executive your responsibilities will include: Knowledge of using security gadgets like CCTV, Access Control, ANPR systems etc. Using latest technology in enhancing system at site. Managing daily reporting of the cameras functioning/non-functioning site-wise situated in England. Troubleshooting the network issues remotely and liaising with service team in UK with regular updates. Checking static IPs, 4G/5G M2M SIMs data consumption. Knowledge of virtual machines for configure and troubleshooting. Troubleshoot and resolve technical problems or issues related to computer software and systems. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Have good knowledge and experience in Excel, PowerPoint, and other MS office tools. Knowledge of protocols such as DNS, DHCP, HTTP, LDAP, SMTP, IP Addresses, routers, VPN. Thorough understanding of TCP/IP and networking concept. Troubleshoot network and wireless connectivity of corporate users. Good problem solving and communication skills. Resolve technical problems with Local Area Networks (LAN). The ideal candidate include working as an IT Executive will display: Bachelor degree in IT field. Good logical ability & time management skills. Smart approach towards incident management. The ability to communicate with overseas clients and problem-solving ability by using remote tools like Skype for Business, Web Ex, Zoho etc. Benefits of working with IPA Indus Parking Services as an IT Executive; Employee of the month. Causal Fridays. Regular performance review to encourage internal growth. Schedule: Rotational Shifts particularly the night shifts Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

What We’re Looking For: 2–5 years of experience in network or security engineering Strong hands-on knowledge of firewall policies, VPN tunnels, port forwarding Experience with APs (e.g., Ruijie, Sophos) Solid understanding of routing, switching, DNS, DHCP, VLANs Configure, maintain, and troubleshoot firewalls (e.g., Sophos, Fortinet, Palo Alto) Deploy and manage enterprise-grade Access Points (APs) and wireless networks Administer internet gateways, including NAT, VPN, SD-WAN, and traffic shaping Monitor network performance, logs, and security incidents Collaborate with cybersecurity, cloud, and infrastructure teams Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Application Question(s): Which firewall technologies have you worked with? Are you experienced in configuring and troubleshooting VPNs, NAT, and SD-WAN? What's your current ctc? Education: Bachelor's (Preferred) Experience: Network security engineer: 2 years (Preferred) Cybersecurity domain : 2 years (Preferred) Location: Delhi, Delhi (Preferred) Work Location: In person

Ashwani Arya/G 5943/ Replacement MS-Office Hardware Installation & Troubleshoot Operating System & Troubleshoot Installation Operating System: Windows, Linux Basic Networking like IP ADDRESSING – Ipv4 & IPv6, Subnetting OSI & TCP/IP Model, Network Topology, Network Devices, Ports & protocols. CCNA - Switching and VLAN- STP, Ether Channel, Trunking, Port Security, Inter-Vlan Routing, Router on Stick. Routing Protocols- Static Routing, RIP, EIGRP, OSPF, BGP, ACL, NAT and PAT. SERVER - ADDS, DNS, WDS, Backup and Restore, DHCP Configuration.

We seek a skilled Platform Engineer with hands-on experience in Linux Ubuntu, hardware installation, troubleshooting, and networking. The ideal candidate should possess a deep understanding of Linux scripting, DHCP, DNS configurations, and hardware maintenance, with at least 4+ years of relevant experience. As a Platform Engineer, you will be responsible for maintaining the company’s IT infrastructure, ensuring optimal performance, and providing technical support across various platforms. Key Responsibilities: Install, configure, and manage Linux Ubuntu servers in both development and production environments. Perform regular system updates, patch management, and security audits. Troubleshoot performance issues related to system resources, file systems, and networking configurations. Collaborate with vendors and internal teams for hardware procurement and replacements. Manage and optimize network services including DHCP and DNS on Linux platforms. Ensure proper IP address management and DNS resolution for internal and external services. Develop and maintain Linux shell scripts to automate routine tasks, deployments, and system monitoring. Provide technical support for resolving platform-related issues and incidents. Implement monitoring tools and processes to proactively identify and resolve performance bottlenecks and issues. Integrate various IT systems and services to ensure seamless operation and data flow. Implement and manage security controls, including firewall configurations , user permissions, and access controls. Provide technical support to the operations and development teams, solving system issues as they arise. Develop standard operating procedures (SOPs) for system administration and maintenance tasks. Conduct root cause analysis and propose long-term solutions for recurring issues. Enforce security best practices to protect systems from vulnerabilities and threats. Qualifications / Skills Required: Bachelor’s degree in Computer Science, Information Technology, or a related field. 4+ years of experience in Linux Ubuntu administration, networking, and hardware installation. Strong knowledge of Linux systems including installation, configuration, troubleshooting, and maintenance. Proficiency in Linux shell scripting (bash, sh) and automation tools for task automation. In-depth understanding of networking protocols (TCP/IP, DNS, DHCP, SSH, etc.) and hardware components. Hands-on experience with hardware troubleshooting (servers, routers, switches) and firmware updates. Experience with virtualization and containerization technologies (VMware, Hyper-V, Kubernetes, Docker). Knowledge of cloud platforms (AWS, Azure, Google Cloud). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently Job Types: Full-time, Permanent Experience: total work: 4+ years (Preferred) Work Location: Raipur (Chhattisgarh) - Work From Office Job Type: Full-time Work Location: In person

Minimum 3yr experience is required in ServerAdministration. 1. Configuring and managing servers of different operating systems, such as Windows, macOS or Linux, including installing, fixing issues, and upgrading while implementing enhancements to them to improve performance and reliability. 2. Understanding of LAN/WAN/VLAN, TCP/IP, UDP 3. Understanding of all protocols. 4. Maintain and support multi-site windows environment along with hardware and software configuration. (Ex: Windows 10, Windows 11, Windows Server 2016, 2019, 2022, Installation of Office 2019, 2021, Office 365) 5. Management of server migration when required by the client. 6. Taking care of Data Backup of all windows edition. 7. Knowledge & Configuration of RAID, DNS, Active Directory, DHCP, Group Policy. 8. Knowledge and configuration of RADIUS Server in windows as well as Linux. 9. Hardware & Software level Knowledge. 10. Knowledge About O365, O365 Mail migration, SharePoint, OneDrive 11. Knowledge about Network Printer share. 1 2. Basic Server Troubleshooting. 13. Knowledge of Cloud Infrastructure (Azure, AWS) 14. Knowledge of Virtualization (VMWARE, HYPERV, CITRIX) Interested candidates can share their resume on hr@triconn.in or DM on 9040347032. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person

Description: Apply Now - https://forms.gle/d7332PTLmHSL3tyG7 Requirements: Must Have skills Strong understanding of IEEE802.11 protocol Hands-on experience on C/C++ programming Strong knowledge of Linux Operating systems Design, develop and testing of Wi-Fi software feature for Wi-Fi gateway/extender product Experience and knowledge on I EEE802.11/Wi-Fi protocols such as WPA, RADIUS, WPS, 802.11n/ac/ax Work with vendors to integrate Wi-Fi chipset solutions Provide technical assistance to other teams to trouble shoot customer Wi-Fi issues Work on development of new Wi-Fi features on RDKB platform Hands-on experience working in Linux environment. Strong knowledge of TCP/IP internals and common network protocols such as DHCP, DNS, HTTP Strong problem-solving skills Knowledge of Source version control tools like git, GitHub etc. Strong communication and interpersonal skills Job Responsibilities: Must Have skills Strong understanding of IEEE802.11 protocol Hands-on experience on C/C++ programming Strong knowledge of Linux Operating systems Design, develop and testing of Wi-Fi software feature for Wi-Fi gateway/extender product Experience and knowledge on IEEE802.11/Wi-Fi protocols such as WPA, RADIUS, WPS, 802.11n/ac/ax Work on development of new Wi-Fi features on RDKB platform Work with vendors to integrate Wi-Fi chipset solutions Provide technical assistance to other teams to trouble shoot customer Wi-Fi issues Hands-on experience working in Linux environment. Strong knowledge of TCP/IP internals and common network protocols such as DHCP, DNS, HTTP Strong problem-solving skills Knowledge of Source version control tools like git, GitHub etc. Strong communication and interpersonal skills What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!