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0 years

0 Lacs

Trivandrum, Kerala, India

Remote

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Senior Enterprise Technical Support Engineer to join our Support Operations team located in Trivandrum, reporting to the manager of Technical Support. In this role, you will provide technical assistance to Infoblox customers. This involves responding to customer inquiries via phone, email, and web, diagnosing and analyzing problems, and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. You are the ideal candidate if you are a strategic thinker who is driven to collaborate across teams, operates independently, and is deadline and results-driven. What you’ll do: Provide remote technical support for Infoblox customers and partners Take ownership of customer issues and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Provide prompt and accurate feedback to customers Document knowledge in the form of knowledge-based tech notes and articles Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair Use your intuition and innovation to provide solutions and workarounds for customers Install and configure Infoblox products and third-party software for support lab testing purposes Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities What you’ll bring: 18+ months of experience with remote technical support, systems administration, and network administration background is desirable Solid knowledge of TCP/IP and networking protocols Good knowledge of DNS, DHCP, and other product-related protocols and technology Excellent verbal and written communication skills Understanding one or more operating systems such as Microsoft/Linux is desirable Working knowledge of L2 and L3 devices Strong customer service skills Outstanding analytical and organizational abilities Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment Bachelor’s degree or relevant experience is required What success looks like: After six months, you will… Perform in shift roles like bullpen, standby, and weekend shifts Work with Engineering to resolve customer issues Handle outage calls After About a Year, You Will… Handle all product-related issues Deliver TOI on existing and new features Work on becoming an expert on product features We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team.

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0 years

0 Lacs

Trivandrum, Kerala, India

Remote

Role Description Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Resolution Outputs Expected: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation Install and configure tools software and patches Runbook/KB Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct. Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments Role - Cloud Engineer Primary Responsibilities Engineer and support a portfolio of tools including: o HashiCorp Vault (HCP Dedicated), Terraform (HCP), Cloud Platform o GitHub Enterprise Cloud (Actions, Advanced Security, Copilot) o Ansible Automation Platform, Env0, Docker Desktop o Elastic Cloud, Cloudflare, Datadog, PagerDuty, SendGrid, Teleport Manage infrastructure using Terraform, Ansible, and scripting languages such as Python and PowerShell Enable security controls including dynamic secrets management, secrets scanning workflows, and cloud access quotas Design and implement automation for self-service adoption, access provisioning, and compliance monitoring Respond to user support requests via ServiceNow and continuously improve platform support documentation and onboarding workflows Participate in Agile sprints, sprint planning, and cross-team technical initiatives Contribute to evaluation and onboarding of new tools (e.g., remote developer access, artifact storage) Key Projects You May Lead or Support GitHub secrets scanning and remediation with integration to HashiCorp Vault Lifecycle management of developer access across tools like GitHub and Teleport Upgrades to container orchestration environments and automation platforms (EKS, AKS) Technical Skills and Experience Proficiency with Terraform (IaC) and Ansible Strong scripting experience in Python, PowerShell, or Bash Experience operating in cloud environments (AWS, Azure, or GCP) Familiarity with secure development practices and DevSecOps tooling Exposure to or experience with: o CI/CD automation (GitHub Actions) o Monitoring and incident management platforms (Datadog, PagerDuty) o Identity providers (AzureAD, Okta) o Containers and orchestration (Docker, Kubernetes) o Secrets management and vaulting platforms Soft Skills and Attributes Strong cross-functional communication skills with technical and non-technical stakeholders Ability to work independently while knowing when to escalate or align with other engineers or teams. Comfort managing complexity and ambiguity in a fast-paced environment Ability to balance short-term support needs with longer-term infrastructure automation and optimization. Proactive, service-oriented mindset focused on enabling secure and scalable development Detail-oriented, structured approach to problem-solving with an emphasis on reliability and repeatability. Skills Terraform,Ansible,Python,PowershellorBash,AWS,AzureorGCP,CI/CDautomation

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18.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Perimeter: End Point, RFP, Helpdesk Operations, EP Security. Deploy standard group infrastructure within plants. Support R&D technical standards. Select and manage national outsourcers. Define & ensure different levels of service. Promote innovation at regional level. Guarantee confidentiality of information. Manage incidents not treated by outsourcers. Assists in preparation of the IT budget. At least 18+ years of past IT experience and very strong technical background (such as a Master’s degree in Computer Science). You must have high autonomy, a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems. Required Transversal And Communication Skills Supplier management. Project management. Reporting and communication with internal customers. Fluent English (Toeic 785 or similar level). EP Asset Management. Autonomous working capabilities. Customer management. Required Technical Skills (similar Competing Technologies Also Accepted) Basic Knowledge of services WAN / LAN / WiFi (TCP/IP, VPN, QoS, Cisco, wiring best practices) Telephony & audio/video conferencing (CUCM, Analog, VoIP, ToIP) Active Directory (DC, GPO), DHCP, DNS, SMTP Datacenter (Cooling, Fire prevention, Racking) Remote Desktop Services (Servers, Thin Clients) Monitoring (Centreon / Prometheus) User environment and support Help Desk management (Processes, ITIL, Incident, Problem, SLA, …) Imaging, software deployment, inventory and asset management (Altiris) Endpoint (Laptop, Desktop, Tablets, Thin Clients) hardware Printing (copiers, multifunction devices, ...) VIQCT Management Security Internal audit / Security audit Anti virus (McAfee, XDR, TRILIX) Syslog, Splunk Single sign-on solutions (Evidian) Skills on other IT infrastructure topics (Network, Network Services, Servers, Storage, Middleware, Databases, Datacenter, User environment and support, Security) are also highly valued.

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0 years

0 Lacs

Delhi, India

On-site

Windows Server administration: installation, configuration, patching, and troubleshooting (Windows Server 2016/2019/2022). Active Directory management, including users, groups, organizational units, and group policies. DNS, DHCP, and certificate services management. File and print services configuration and troubleshooting. Virtualization experience with VMware ESXi/vSphere or Hyper-V, including VM provisioning and resource management. PowerShell scripting for automation, reporting, and system troubleshooting. Monitoring and performance tuning using tools like SCOM or PerfMon. Networking fundamentals including TCP/IP, routing, subnetting, and basic firewall troubleshooting. Strong analytical troubleshooting skills. Clear documentation skills for processes and configurations. Good time management to handle patching, KTLO, and project work. Ability to collaborate across multiple technical teams

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5.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

We are seeking a highly skilled and experienced Network Professional to take ownership of our IT infrastructure, with a focus on network stability, security, and performance optimization. This role is ideal for a professional with a deep understanding of hardware, networking, and IT security practices, along with experience in handling ISO compliance processes. The Network Professional will play a pivotal role in leading the design, implementation, and support of our on-premise IT infrastructure and contribute to our secure digital growth. Key Responsibilities: Lead and manage the end-to-end IT network infrastructure, ensuring maximum uptime and performance. Troubleshoot and resolve complex hardware and network issues, including routers, switches, firewalls, and servers. Monitor, optimize, and upgrade systems for performance and security. Implement and enforce network security protocols and ensure firewall and endpoint protections are in place. Coordinate and support all internal IT technical support activities and user issue resolution. Drive the implementation and maintenance of IT policies aligned with ISO 27001 and other relevant standards. Prepare for and support IT-related audits, risk assessments, and compliance reviews. Collaborate with cross-functional teams to support business continuity and disaster recovery planning. Maintain detailed documentation of network architecture, asset inventory, configurations, and licenses. Manage vendors for hardware procurement, AMC, and IT service contracts. Key Requirements: Minimum 5+ years of hands-on experience in IT hardware, networking, and technical support roles. Proven expertise in network security management and implementation. Experience in ISO 27001 audit preparation, documentation, and compliance processes. Strong knowledge of LAN/WAN networks, TCP/IP, VPNs, DNS/DHCP, and firewall configurations. Relevant certifications (Microsoft Certified, or similar) preferred. Excellent troubleshooting skills and ability to work under pressure. Strong communication skills with the ability to collaborate effectively with both technical and non-technical teams. Bachelor’s degree in Computer Science, Information Technology, or a related discipline. What We Offer: A fast-paced, innovation-driven work environment Opportunities to lead and shape IT systems in a growing tech-forward company Exposure to enterprise-grade infrastructure, AI/ML implementations, and compliance frameworks Competitive compensation and benefits

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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Hiring!!! Role: Enterprise Customer Support Location: Chennai Experience: 4+ Years Job Description: Bachelor’s Degree in Computer Science, Math, or related discipline, and 6+ years of equivalent work experience or 4+ years of related work experience. 3+ years of technical support helping enterprise customers Thorough understanding of the Network / Datacentre infrastructure - TCP/IP, UDP, LDAP(s), DNS, DHCP and TLS Protocols, Network Firewalls, Load balancers, Disaster Recovery mechanisms etc Experience with Wireshark / other packet capturing utilities to analyse traffic anomalies. Experience with VPN platforms providing remote access. Internal or external customer-facing experience as a technical lead Excellent oral and written communication skills, presenting to an audience containing executive team member(s) Experience in a 24x7 operational services or support environment Experience with cloud technologies and models. Experience with Windows / Mac / Unix Operating systems Interested candidates please share your resume @ bhavyasri@techmindsindia.com.

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0 years

1 - 1 Lacs

Puducherry

On-site

We are Hiring : Technical Engineer Experience : 0-1yr ( freshers can also apply) Qualification: B.Tech/ITI/Diploma/CCNA Location : Pondicherry Roles and Responsibilities Configuring & Trouble shooting Routers, Switches, Onu, OLT Responsibility for every customer support ticket till ticket closing Crimping, Cabling, Wiring etc Power Check Splicing Understanding of LAN, Wi-Fi, WAN terminology, IP Subnetting, IP packet flow DHCP packet flow. Troubleshooting of all types of Customer-oriented field problems, network setting for TCP/IP, and Internet setup. Troubleshooting all types of Hardware and software applications problems. Interested Candidate call: 9952120990 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Location: Puducherry, Puducherry (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

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2.0 - 3.0 years

6 - 6 Lacs

Cochin

Remote

2 - 3 Years 1 Opening Kochi Role description Overview: Provide high-level IT support for L1 and L2 tickets, primarily through chat and email. Support a mixed environment including MacBooks, remote Linux development machines, and Google Workspace. Key Responsibilities: Respond to and resolve L1/L2 tickets via chat and email Handle routine IT tasks: Access requests Ticket triage and routing Escalation of complex issues Updating internal knowledge base Troubleshoot basic issues on: MacBooks Network and connectivity Support end-user applications and infrastructure services End-User Tools: Google Workspace (Gmail, Drive, Groups) Slack Okta (Advanced Server Access & Identity Engine) Notion GitLab TigerVNC & RDP clients Frame Infrastructure Services: DHCP (isc-dhcp-server) DNS (BIND) Corporate networking (Meraki) MDM (Mosyle) Supported Operating Systems: Ubuntu 20.04, 22.04, 24.04 macOS Windows 10/11 and Server versions Skills: L2 IT Support MacBook troubleshooting Network troubleshooting Basic infrastructure service support Skills L2 Support,Macbook Troubleshooting,Network Troubleshooting,Infrastructure Services About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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3.0 years

6 - 6 Lacs

Hyderābād

On-site

Role: Technical Support Engineer - IT Infrastructure Specialist(DAAS) Experience: 3 + years Location: Visakhapatnam Roles & Responsibilities: Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects• Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause Support multiple different customer’s environments and ticketing systems. Technical Skillset Requirements Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Intune and BitLocker. Role Qualifications and Requirements: The following are minimum qualifications and requirements required for this role. Able to work independently with limited supervision and be successful in a team environment. 2-3 years of relevant work experience. Understanding of Operating systems and Desktop hardware. Ability and desire to quickly learn new technologies and concepts. Strong Oral and Written communication skills. Strong Interpersonal & Analytical skills. Adherence to QA Program. Ability to work well in a team environment. Work a flexible work schedule including nights and weekend shifts (24/7) Job Type: Full-time Pay: ₹600,000.00 - ₹650,000.00 per year Shift: Night shift Rotational shift Application Question(s): How many years of experience do you have with Active Directory? How many years of experience do you have with Windows OS? Experience: Technical Support Engineer: 2 years (Required) Location: Hyderabad, Telangana (Preferred) Work Location: In person

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2.0 - 5.0 years

0 Lacs

Indore, Madhya Pradesh, India

Remote

Job Description: We are looking for a skilled and proactive IT Engineer to manage and maintain our organization's IT infrastructure. The ideal candidate will be responsible for managing networks, local servers, data sharing systems, and ensuring robust cybersecurity across the organization. Key Responsibilities: Network Management: Configure, manage, and troubleshoot LAN, WAN, and wireless networks. Monitor network performance and implement upgrades as needed. Handle IP addressing, DHCP, DNS, and routing protocols. Server Management: Install, configure, and maintain local servers (Windows/Linux). Manage file, application, and backup servers. Schedule and monitor regular backups and system restore plans. Local Network Sharing: Set up shared drives and printers across the organization. Ensure access permissions and data integrity for all shared resources. Implement access control policies based on user roles. Cybersecurity: Ensure firewall, antivirus, and endpoint security is up to date. Conduct regular security audits and vulnerability assessments. Educate staff on safe computing practices and phishing awareness. Hardware and Software Maintenance: Install, troubleshoot, and repair desktops, laptops, and peripherals. Manage software licensing and update systems. Coordinate with vendors for hardware/software procurement and AMC. User Support: Provide timely technical support to employees (onsite and remote). Maintain a ticketing system for tracking and resolving issues. Create user guides or training sessions for basic IT operations. Documentation & Compliance: Maintain network diagrams, asset registers, and IT documentation. Ensure compliance with data privacy and security policies (ISO/ITIL if applicable). Other Preferred Skills (optional but useful): Experience with cloud systems (e.g., AWS, Google Workspace, Office 365). Familiarity with virtualization tools (VMware, Hyper-V). Knowledge of VoIP setup and maintenance. Scripting/automation knowledge (PowerShell, Bash). Experience: 2-5 Years Location: Indore

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0 years

0 Lacs

Hyderābād

On-site

21 hours ago Hyderabad, India | Full Time | Intern Skills Required Non-Negotiable Skills: firewalls Security concepts awareness Networking Concepts Infra concepts (DNS, DHCP, HIPS, HIDS, VPN, Firewall ) Problem Solving Communication Skills Ownership Seeker Mindset Passionate Towards Work Extremely Ambitious Unbeatable Work Ethics Ability to comprehend Negotiable Skills: Sophos Code scanning tools, SAST / DAST, OS vulnerabilities ISO, SOX audits Job Description Department: Cloud Native Development Are you ready to be the digital guardian of tomorrow's tech frontier? As an Information Security Intern at Techolution, you'll dive into the thrilling world of cybersecurity, working alongside industry experts to protect cutting-edge innovations. Join us in our mission to secure the future of technology, as we harness the power of AI and machine learning to stay one step ahead of cyber threats. This role offers unparalleled hands-on experience in a dynamic environment, where you'll contribute to real-world projects that safeguard enterprise solutions and shape the digital landscape. Embrace the challenge, ignite your passion for security, and embark on a career-defining journey with Techolution! Assist in implementing and maintaining robust firewall configurations to safeguard Techolution's digital assets from potential threats Conduct regular assessments of network vulnerabilities, leveraging networking concepts to identify and address potential security gaps Support the setup and management of critical infrastructure components such as DNS, DHCP, HIPS, HIDS, VPN, and firewalls to ensure a secure IT environment Collaborate with senior team members to troubleshoot and resolve complex security issues, honing problem-solving skills in real-world scenarios Participate in security awareness training sessions, enhancing your security concepts awareness while contributing to the team's knowledge base Assist in documenting security procedures and incident response plans, developing essential communication skills for the cybersecurity field Demonstrate a seeker mindset by researching emerging threats and security best practices, presenting findings to the team Take ownership of assigned tasks, showcasing your ability to manage responsibilities independently while contributing to team goals About Techolution At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. What We Do At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. Our Unique Value Proposition White Glove Service: From Ideation Innovation Integration, we lead the way to deliver meaningful outcomes, enabling your team to operate AI solutions independently. Human-AI Partnership: Our Govern Guide Control (GGC) framework ensures responsible AI governance, aligning solutions with your organizational requirements and brand identity. Customized AI Solutions: We tailor AI to your enterprise needs, delivering from concept to implementation with our turnkey approach at a guaranteed price. Awards and Recognition 2024 Forbes publishes the best-selling book by our CEO, "Failing Fast?: The 10 Secrets to Succeed Faster." 2023 AI Solutions Provider of the Year - AI Summit 2022 Best in Business Award - Inc. Magazine Perks & Benefits Comprehensive perks and benefits supporting your growth, well-being, and work-life balance at Techolution. Medical insurance Employee recognition program Success ownership program Free meals and snacks

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0 years

2 - 5 Lacs

Gurgaon

On-site

The Position As a member of the team in Business Technology, the successful candidate will be part of the Network Service Delivery and Operations team ensuring the operation of our Company's Global Network. These services allow our Company to communicate globally and collaborate worldwide with partners and customers. This role requires a skilled individual with extensive experience in network security. Responsibilities Work to support the continuity, stability and security of Organon’s network. Assist with network security requests coming from other teams. Troubleshoot network security related issues. Cooperate with Network Engineering and Architecture team on solving complex incidents. Required Education, Experience, and Skills Extensive experience in network security. Experience with management of next generation firewalls (e.g. Palo Alto), IDS, IPS, VPNs, ZTNA solutions (e.g. Zscaler Private Access). Experience with Cloud-based security platforms (e.g. Zscaler Internet Access). Strong understanding of TCP/IP, DNS, DHCP, subnetting. Fluent in English, in both verbal and written communication. Ability to acquire new skills in a diverse environment. Team player. Good understanding of routing/switching. Secondary Job Description Who We Are: Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman. As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. Search Firm Representatives Please Read Carefully Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Annualized Salary Range Annualized Salary Range (Global) Annualized Salary Range (Canada) Please Note: Pay ranges are specific to local market and therefore vary from country to country. Employee Status: Regular Relocation: No relocation VISA Sponsorship: Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites 10% Flexible Work Arrangements: Shift: Valid Driving License: Hazardous Material(s): Number of Openings: 2 Requisition ID: R535395

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0 years

1 Lacs

Mohali

On-site

Job Title: Network Engineering Intern Location: Mohali Company: Brucode Technologies Pvt. Ltd. Employment Type: Internship (Full-time, On-site) About the Company: Brucode Technologies Pvt. Ltd. is a forward-thinking technology firm focused on delivering innovative IT solutions. We foster a collaborative and growth-oriented environment where ideas thrive, and careers take shape. Job Summary: We are seeking a motivated and detail-oriented Network Engineering Intern to support our IT infrastructure team. The intern will assist with network configuration, maintenance, troubleshooting, and documentation while gaining hands-on experience with real-world network systems. Key Responsibilities: Assist in configuring and maintaining network devices such as routers, switches, and firewalls Monitor network performance and troubleshoot issues under supervision Support in the implementation of network security measures Document network configurations and procedures Collaborate with team members to ensure reliable and efficient network operations Stay updated with networking trends and best practices Required Qualifications: Minimum 6 months of prior internship or project experience in network engineering Basic understanding of networking protocols (TCP/IP, DNS, DHCP, etc.) Familiarity with routing, switching, and common network tools Strong analytical and problem-solving skills Good communication and teamwork abilities Willingness to relocate to Mohali What We Offer: Opportunity to work with a skilled and passionate team Learning environment with exposure to real-time projects Pathway to full-time employment based on performance Supportive and innovative workplace culture How to Apply: Send your resume to: tulika.patra@brucode.com Contact: 7009008105 Job Types: Full-time, Permanent, Fresher Pay: From ₹10,000.00 per month Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Language: English (Required) Location: Mohali, Punjab (Preferred) Shift availability: Day Shift (Required) Work Location: In person

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1.0 years

2 - 3 Lacs

Mohali

Remote

Job Title: IT Support Job Overview:- We are seeking a highly motivated and tech-savvy IT Support / Network Engineer with at least 1 year of relevant work experience to join our dynamic team. This is a night shift role, aligned with US business hours, offering you the opportunity to play a key role in maintaining the seamless operation of our IT infrastructure. If you are passionate about troubleshooting, eager to learn new technologies, and thrive in a fast-paced environment, this is the perfect opportunity for you! Key Responsibilities: Technical Support : Provide timely and efficient support for a variety of hardware and software issues across PCs, laptops, printers, cameras, and network devices. System Configuration & Installation : Install, configure, and maintain Windows operating systems on end-user devices and servers. Network Management : Troubleshoot and resolve issues related to LAN, WAN, biometric attendance systems, routers, and switches to ensure network reliability. User Management : Administer user accounts, email configurations, and manage Active Directory for both Windows Server 2008/2009/10 environments. Maintenance & Monitoring : Perform routine system updates, patching, and security checks to ensure systems remain secure and up-to-date. Proactively monitor the network for potential issues and resolve them swiftly. Collaboration : Work closely with team members to troubleshoot and resolve technical issues, while maintaining a high level of communication with other departments to ensure user satisfaction. Qualifications & Skills: Work Experience : A minimum of 1 year of hands-on experience in an IT support or network engineering role. Networking Knowledge : A solid understanding of networking fundamentals, including IP addressing, DNS, DHCP, and subnetting. Technical Proficiency : Hands-on experience with Windows (including Server 2008/2009/10), iOS , and Linux environments. Troubleshooting & Problem Solving : Strong analytical skills with a focus on troubleshooting and resolving hardware, software, and network issues efficiently. Communication & Teamwork : Excellent communication skills with the ability to collaborate effectively across teams, and a customer-centric approach to technical support. Eagerness to Learn : A proactive attitude towards learning new technologies, tools, and processes to stay ahead in the IT landscape. Bonus : Any additional certifications or experience with network protocols, security, or virtualization would be an advantage. Why Join Us? Opportunity to Grow : Gain hands-on experience in diverse IT environments and support technologies, with opportunities for career growth and skill development. Collaborative Team Environment : Be part of a supportive and dynamic team that values learning and innovation. Night Shift : Enjoy the Night Shift of working during US business hours, which also allows you to explore your day outside of work. Benefits: 5 days working Saturday- Sunday off Free Cab facility Free meal Fun Friday activities Team motivation activities every week Rewards & recognition (Monthly) Other perks Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Paid sick time Provident Fund Work from home Work Location: In person Speak with the employer +91 9779827489

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2.0 years

2 - 2 Lacs

Dahej

Remote

We are looking for a skilled Desktop Support Engineer with 2 years of experience to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to resolve technical problems efficiently. Key Responsibilities: Provide desktop, laptop, printer, and peripheral hardware support (installation, configuration, troubleshooting). Install, configure, and troubleshoot Windows OS, MS Office, and other software applications . Assist in network troubleshooting (LAN/Wi-Fi, VPN, IP configurations). Resolve user issues related to login, email, and system performance . Perform regular system maintenance, updates, and antivirus checks . Set up and manage user accounts, permissions, and access controls . Document and maintain records of support requests and resolutions. Coordinate with vendors for hardware/software repairs and warranty claims. Provide remote support when required. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: 2 years of experience in desktop support, IT helpdesk, or technical support . Strong knowledge of Windows OS (Windows 10/11), MS Office, and basic networking . Familiarity with Active Directory, DNS, DHCP, and troubleshooting tools . Experience with hardware troubleshooting (PCs, laptops, printers, etc.) . Basic understanding of IT security practices and antivirus management . Excellent problem-solving and communication skills . Ability to work independently and in a team environment. IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Preferred Qualifications: Knowledge of macOS/Linux support is an advantage. Experience with ticketing systems (ServiceNow, Jira, etc.) . Familiarity with remote desktop tools (TeamViewer, AnyDesk, etc.) . Benefits (if applicable): Health insurance Paid leaves Performance bonuses Career growth opportunities Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Shift: Day shift Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Work Location: In person

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0 years

3 - 4 Lacs

India

On-site

Job Title: IT Engineer (On-Site) Location: Noida Sector 62 Job Type: Full-Time | On-Site Company Overview: Whiz Consulting, an arm of Whiz Consulting Pvt. Ltd., specializes in financial and accounting outsourcing & known for providing the best online accounting services. Being an accounting Firm online that has been in the industry for eight years, working across domains and continents, we know how to implement best accounting practices for all sorts of businesses both small business accounting and medium scale business alike. Key Responsibilities: Troubleshoot and resolve hardware and software issues for end users. Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment. Provide technical support for software applications and system updates. Manage and maintain local network infrastructure (LAN, Wi-Fi, routers, switches). Monitor and maintain system performance, backups, and security. Coordinate with external vendors and service providers when needed. Maintain IT documentation and asset inventory. Ensure data protection and compliance with IT policies. Requirements: Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows, macOS, and common office productivity software. Hands-on experience with hardware troubleshooting and repair. Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, firewalls). Excellent problem-solving skills and ability to work independently. Strong communication skills and a customer-oriented approach. Degree in Computer Science, Information Technology, or a related field (preferred). What We Offer: Competitive salary Supportive team and work environment Opportunities for professional growth Modern office facilities. You can contact on 8595824393(Umesh Ranjan) Senior Hr Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹33,825.22 per month Benefits: Health insurance Internet reimbursement Life insurance Paid sick time Paid time off Provident Fund Work Location: In person

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4.0 years

4 - 5 Lacs

Noida

On-site

About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Description: System Engineer will be part of the IT Infrastructure team that provides design, deployment & support for systems, services, and requirements across PhonePe Corporate locations. Role and Responsibilities: This is a hands-on technical role. Independently own the end-user support, solving complex issues and suggesting design modifications as appropriate. Ensure SLAs are met. Responsible for performance analysis, and proactive troubleshooting, and have to take own decisions on issue solving. Perform monitoring and maintenance of the overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning, analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Skills Required: 4+ years of experience in End User Support along with Macbook and Windows laptops Handling skills. Platform knowledge on Macbook, Windows 10,11 and Windows Server 2016, 2019 and 2022. Basic Knowledge of DNS, DHCP, Active Directory and File System. Good knowledge of patching, SCCM / Bigfix. Experience in user management and handling. Experience in Wireless technologies. Hands-on experience with Protocols like SSH, RDP, POP3 and SMTP. Basic Knowledge of Linux Platform. Engage with vendors. Good communication skills. Familiarity with backup and recovery process, software, and methodologies. Candidates with Multi-platform skills are preferred PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form. Read more about PhonePe on our blog .

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7.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA BE/BTECH with 7 years of experience in Linux administration for enterprise clients. Troubleshooting Investigate and resolve complex Linux-related issues (e.g., system crashes, performance degradation). Analyze logs (e.g., syslogs, kernel logs) to identify root causes. Utilize debugging tools (e.g., gdb, strace) to troubleshoot applications. System Administration Manage Linux systems (RHEL, CentOS, Ubuntu) across multiple environments (dev, prod). Configure and maintain Linux services (e.g., SSH, DNS, DHCP). Implement security measures (e.g., firewalls, access controls). Performance Optimization Monitor system performance using tools (e.g., top, htop, sar). Optimize system resources (CPU, memory, disk) for improved performance. Implement tuning parameters for enhanced system efficiency. Scripting and Automation Develop scripts (Bash, Python) for automation and efficiency. Security and Compliance Ensure system security and compliance with regulatory requirements. Implement security patches and updates. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems. Reports and escalates issues to 3rd party vendors if necessary. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. Coaches L2 teams for advance technical troubleshooting and behavioral skills. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification. CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP. VMware certified Professional: Data Centre Virtualization. VMware Certified Specialist – Cloud Provider. VMware Site Recovery Manager: Install, Configure, Manage. Microsoft Certified: Azure Architect Expert. AWS Certified: Solutions Architect Associate. Veeam Certified Engineer (VMCE). Rubrik Certified Systems Administrator. Zerto, pure, vxrail. Google Cloud Platform (gcp). Oracle Cloud Infrastructure (oci). SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4. SAP Technology Consultant. SAP Certified Technology Associate - SAP HANA 2.0. Oracle Cloud Infrastructure Architect Professional. IBM Certified System Administrator - WebSphere Application Server Network. Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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0.0 years

0 - 0 Lacs

Puducherry, Puducherry

On-site

We are Hiring : Technical Engineer Experience : 0-1yr ( freshers can also apply) Qualification: B.Tech/ITI/Diploma/CCNA Location : Pondicherry Roles and Responsibilities Configuring & Trouble shooting Routers, Switches, Onu, OLT Responsibility for every customer support ticket till ticket closing Crimping, Cabling, Wiring etc Power Check Splicing Understanding of LAN, Wi-Fi, WAN terminology, IP Subnetting, IP packet flow DHCP packet flow. Troubleshooting of all types of Customer-oriented field problems, network setting for TCP/IP, and Internet setup. Troubleshooting all types of Hardware and software applications problems. Interested Candidate call: 9952120990 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Location: Puducherry, Puducherry (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

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0.0 - 1.0 years

0 - 0 Lacs

Chakan, Pune, Maharashtra

Remote

Job Description: Desktop Support Engineer Position : Desktop Support Engineer Location : Chakan, Pune Department : IT / Technical Support Reports to : IT Support Manager or Service Desk Manager Job Overview: We are seeking a skilled and motivated Desktop Support Engineer to provide efficient technical support for end-users within our organization. The ideal candidate will be responsible for resolving technical issues related to desktop computers, laptops, printers, software applications, and network connectivity. You will work closely with other IT team members to maintain hardware and software systems, ensuring smooth daily operations and high user satisfaction. Key Responsibilities: User Support: Provide first and second-line support to end-users for hardware, software, and network-related issues. Troubleshoot and resolve problems via phone, email, or in-person, depending on the severity and nature of the issue. Hardware Setup & Maintenance: Install, configure, and maintain desktops, laptops, and peripheral devices such as printers, scanners, and other office hardware. Software Installation & Support: Install, update, and troubleshoot a wide range of software applications, including operating systems (Windows, macOS), office productivity tools, and business applications. System Configuration & Troubleshooting: Assist with system configurations, user profiles, and settings adjustments. Troubleshoot issues related to system performance, software conflicts, and device drivers. Network Connectivity: Ensure seamless network connectivity by resolving Wi-Fi and Ethernet issues, configuring VPN connections, and addressing network access issues. Ticket Management: Utilize IT service management (ITSM) tools to log, track, and resolve user issues in a timely manner. Ensure issues are escalated appropriately when necessary. User Onboarding & Offboarding: Set up new users with necessary IT equipment, software, and access to systems. Assist with the removal of access and equipment for departing employees. Documentation & Knowledge Base: Maintain accurate records of system configurations, software installations, and resolutions. Contribute to knowledge base articles for common issues and solutions. System Updates & Patches: Ensure desktops and laptops are up to date with the latest software updates, security patches, and antivirus definitions. Security Awareness: Promote cybersecurity best practices among end-users. Ensure endpoint security software is installed and functioning correctly on all machines. Collaboration: Work closely with other members of the IT team to resolve complex issues and implement new solutions. Collaborate on projects related to system upgrades and improvements. Skills & Qualifications: Education: A degree or diploma in Computer Science, Information Technology, or a related field, or equivalent work experience in IT support. Experience: 6 months to 1 years of experience in desktop support or a similar technical support role. Technical Skills: Proficiency in operating systems (Windows, macOS, and basic Linux knowledge). Familiarity with hardware troubleshooting (desktops, laptops, printers, etc.). Strong knowledge of common productivity software (Microsoft Office, web browsers, etc.). Experience with Active Directory, user account management, and group policies. Basic networking knowledge (IP, DNS, DHCP, VPN, etc.). Experience with remote desktop support tools. Soft Skills: Strong communication skills and customer service orientation. Ability to work under pressure and manage multiple tasks simultaneously. Strong problem-solving and troubleshooting abilities. Team player with the ability to work independently. Certifications (preferred): CompTIA A+ Microsoft Certified: Windows 10/11 (or equivalent) ITIL Foundation (or similar IT service management certification) Working Conditions: Full-time position, typically Monday to Friday with occasional weekend support during critical issues or upgrades. Ability to work on-site, with occasional remote support as required. Some travel may be required depending on the size and structure of the organization. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Shift: Day shift Fixed shift Work Days: Monday to Friday Weekend availability Ability to commute/relocate: Chakan, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

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0.0 years

0 Lacs

Mohali, Punjab

On-site

Job Title: Network Engineering Intern Location: Mohali Company: Brucode Technologies Pvt. Ltd. Employment Type: Internship (Full-time, On-site) About the Company: Brucode Technologies Pvt. Ltd. is a forward-thinking technology firm focused on delivering innovative IT solutions. We foster a collaborative and growth-oriented environment where ideas thrive, and careers take shape. Job Summary: We are seeking a motivated and detail-oriented Network Engineering Intern to support our IT infrastructure team. The intern will assist with network configuration, maintenance, troubleshooting, and documentation while gaining hands-on experience with real-world network systems. Key Responsibilities: Assist in configuring and maintaining network devices such as routers, switches, and firewalls Monitor network performance and troubleshoot issues under supervision Support in the implementation of network security measures Document network configurations and procedures Collaborate with team members to ensure reliable and efficient network operations Stay updated with networking trends and best practices Required Qualifications: Minimum 6 months of prior internship or project experience in network engineering Basic understanding of networking protocols (TCP/IP, DNS, DHCP, etc.) Familiarity with routing, switching, and common network tools Strong analytical and problem-solving skills Good communication and teamwork abilities Willingness to relocate to Mohali What We Offer: Opportunity to work with a skilled and passionate team Learning environment with exposure to real-time projects Pathway to full-time employment based on performance Supportive and innovative workplace culture How to Apply: Send your resume to: tulika.patra@brucode.com Contact: 7009008105 Job Types: Full-time, Permanent, Fresher Pay: From ₹10,000.00 per month Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Language: English (Required) Location: Mohali, Punjab (Preferred) Shift availability: Day Shift (Required) Work Location: In person

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary:- We are seeking an experienced Database Developer to join our team. The ideal candidate will have a strong background in database management systems, including RDBMS and NoSQL databases, with a deep understanding of PostgreSQL, MySQL, MariaDB, and SQL Server. This role requires a detail-oriented professional who can design, tune, and maintain databases to support our high-performance applications. You will work closely with application developers, providing guidance and support to enhance our data-driven projects. Responsibilities Network Management: o Planning and Designing network solution including LAN/WLAN, WAN/SD-WAN, and network supporting services like DNS, DHCP and IP address management. o Network monitoring related tools like NPM, NMS, to ensure system availability and reliability. Infrastructure Management: o Oversee the installation, configuration, and maintenance of servers, storage systems, and other infrastructure components. o Ensure the security of IT infrastructure by implementing best practices and assisting in regular security assessments. o Knowledge of managing data backups, disaster recovery plans, business continuity strategies and DR drill strategies. o Infrastructure monitoring related tools like EMS/CMS, APM, to ensure system availability and reliability. Compliance and Best Practices: o Ensure compliance with industry standards and regulatory requirements. o Stay updated with the latest trends and technologies in network and infrastructure management Mandatory Skill Sets experience in Network and IT Infrastructure solution including compute, storage & backup solution (Any one of the domains) Proficiency in network technology and components, including Router, switches, and spine/leaf architecture. Experience with network monitoring, management tools and Infra automation. Knowledge of network security or perimeter security solutions, including NGFW, NAC, AAA etc. Experience with Tier II/III network architecture, and data center operations. Note: Candidates with hands-on experience in network/IT infrastructure implementation or pre-sales will be given preference Preferred Skill Sets Certifications (): Any relevant certification Years Of Experience Required 5-9yrs Education Qualification BE/B.Tech/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Networks Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment {+ 21 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

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10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Title Senior Network Engineer-SDWAN Location: Pune Experience: 10+ years Roles and Responsibilities: Role Overview We are seeking a certified and experienced SD-WAN Subject Matter Expert (SME) to lead and support SD-WAN operations, implementations, and development initiatives. The ideal candidate must have end-to-end experience deploying SD-WAN for 200+ sites , strong troubleshooting (L3-level) capabilities, and hands-on development/integration experience in complex enterprise networking environments. Key Responsibilities Implementation (Primary Focus) Lead SD-WAN rollout for large-scale enterprise environments (200+ sites). Design and configure SD-WAN overlays/underlays including segmentation, QoS, VPNs, and security policies. Lead migrations from legacy MPLS/Internet to SD-WAN. Prepare and review HLDs/LLDs, project plans, and deployment documentation. Coordinate with multiple stakeholders and vendors during site cutovers and validation. Support (L3 / SME Level) Act as the highest point of technical escalation for SD-WAN incidents. Conduct root cause analysis for complex WAN disruptions and service degradations. Monitor and optimize network performance using analytics and monitoring tools. Provide mentorship to L1/L2 engineers and create knowledge base articles. Represent the team in change advisory board (CAB) meetings and audits. Development / Automation Contribute to automation of SD-WAN operations (scripts, APIs, Ansible, etc.). Develop integrations with network management tools and SIEM/logging systems. Participate in continuous improvement by designing tools/utilities for network performance insights. Collaborate with development teams to align SD-WAN configurations with custom application needs. Required Skills & Experience Certifications (Mandatory): Cisco SD-WAN Specialist / CCNP-Enterprise / NSE 4 or above (Fortinet) / VMware VCP-NV Platforms: Strong hands-on with Cisco Viptela , Fortinet Secure SD-WAN , or VMware SD-WAN (Velocloud) Implementation: Proven SD-WAN deployment experience for 200+ sites Support Expertise: L3-level troubleshooting (routing, tunnels, overlays, app-aware routing) Protocols & Technologies: BGP, OSPF, IPsec, NAT, DNS, DHCP, QoS, segmentation, VPN, SLA-based routing Tools & Automation: Experience in scripting (Python, Ansible), API usage, and monitoring tools (SolarWinds, AppNeta, PRTG, etc.) Soft Skills Excellent communication and stakeholder management. Strong documentation, reporting, and project tracking skills. Ability to lead and mentor junior engineers and interact with customers. Education & Certifications Bachelor's or Master's in Computer Science / IT / Electronics or equivalent. Industry Certifications (One or more mandatory): Cisco SD-WAN Specialist, CCNP Enterprise, Fortinet NSE 4/5/6, VMware VCP-NV, SD-WAN vendor-specific certs

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8.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

Position Purpose The main activities of the Head iNet is to manage, maintain, implement and promote secured, robust, stable, redundant, Network Security infrastructure. Explore, evaluate and propose latest technologies in security domain. Lead BAU team for operational activities, any critical incident or task. The person will lead the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities - Technical & Behavioral Competencies The iNet engineer acts as escalation point for technical issues regarding iNet technology platforms and works jointly with other infrastructure teams for delivering projects and implementing required changes in the iNet technology platforms as well as keeping the platform up. The iNet team supports the following technologies: Firewall Systems (Checkpoint & Fortinet) Global Traffic Managers (F5) Load Balancers (F5 & AVI networks) SSL Accelerators (F5) DNS/DHCP (Infoblox) Proxies (SkyHigh Web Gateway & Bluecoat) HSM Appliances (Entrust) The technical environment of this position is as follows. Proven track record in at least two of these is required: Firewalls : Advanced knowledge of concepts relating to firewall platforms and related network environments (platform architecture, topologies, protocols...). Operational experience of Fortinet and Checkpoint technologies appreciated. Proxies : Strong familiarity of http and SSL/TLSs protocols, and mastery of concepts related to proxy technology (functional scope and purpose, traffic intermediation and security stack...). Operational experience of SkyHigh and Bluecoat technologies appreciated. Load-balancing : Strong familiarity of load-balancing concepts (topologies, platform architecture, load-balancing algorithms & parameters...) and DNS/GSLB load-balancing. Experience with F5 technology appreciated. DNS/DHCP : Familiarity of concepts and architectures relating to DNS, DHCP and IPAM. Operational experience of Infoblox technology appreciated. Remote access : Familiarity of concepts and protocols related to end-user VPNs (both IPSEC & SSL). Operational knowledge of Cisco ASA/FTD platforms appreciated. Administration : Operational knowledge of monitoring software (Zabbix / solarwinds / HPOO / Dynatrace...) and protocols (mostly SNMP). Ability to use, repurpose, troubleshoot, and possibly develop administration scripts (python, bash, perl). Operational experience of Ansible use for automation & deployment. The key responsibilities for this role are: Adapt and maintain standard firewall, load-balancer, proxy and DDI architectures and ensure supporting documentation is accurate. Maintain platforms (software and hardware lifecycle management) for all technology described above. Define & deliver vision and roadmap in collaboration with the head office. Prioritize teams’ backlogs based on objectives and work at hand. Leads vendor relationships with owned technologies. Interacts with stakeholders across the organization to understand their security needs and expectations. Ensure that all systems are properly monitored and manage alerts when they happen. Ensure that all asset referential are kept up to date, and manage remediation when reconciliation shows some gaps Expected profile: 8+ years of hands-on field experience in the iNet technical scope. Ability to work efficiently under pressure in high-stress incident situations. Demonstrate leadership experience with large, complex programmes, and deeply technical global expert. Seasoned technology leader with rich experience of leading engineering teams. Oral and written fluency in English.

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1.0 years

0 Lacs

India

Remote

About the Company We are working with a fast-growing mobility startup founded by two ex-MIT engineers with deep experience in traffic systems and robotics. They’re on a mission to modernize urban infrastructure through intelligent, connected traffic solutions already deployed across several major cities. About the Role The Deployment & Maintenance Engineer plays a vital role in managing server configurations, overseeing deployments, and ensuring optimal system performance. This role is responsible for guaranteeing seamless functionality and upholding reliability and accuracy after deployment. Responsibilities Collaborate with cross-functional teams to optimize infrastructure and deliver dependable solutions to clients. Work closely with the Systems team to gather feedback and optimize system configurations to ensure all systems are reliable and accurate. Monitor existing deployments and work with the System & DevOps team to improve system uptime and performance. Play a key role in maintaining the quality and efficiency of our deployed systems. Qualifications Bachelor's degree in a relevant engineering discipline such as Computer Science, Information Technology, Electrical Engineering, or a related field. 1+ years of experience in server configuration, maintenance, and deployment is preferred. Required Skills Basic knowledge of scripting languages (e.g., Python, Shell). Basic knowledge of networking protocols, including TCP/IP, DNS, DHCP, routing, NAT, and port forwarding. Good problem-solving and troubleshooting skills. Excellent communication and teamwork abilities. Demonstrate a strong willingness to learn and adapt to new technologies and processes. Preferred Skills Understanding of hardware components and infrastructure. Previous experience with cloud platforms like AWS, GCP, Azure is a plus. Familiarity with virtualization, containerization technologies and configuration management tools is beneficial. Location: India (fully-remote), but US working hours

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