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10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Client: Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media. Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia. Job Title: Firmware Engineer Key Skills: C, C++, QT, Python, NodeJS, troubleshooting, RTOS/Linux, IoT / IP protocols, JIRA, SCRUM, UART, SPI, USB, L2 Support Job Locations: Noida Experience: 6 – 10 Years Budget: 13 – 15 LPA Education Qualification : Any Graduation Work Mode: Hybrid Employment Type: Contract Notice Period: Immediate - 15 Days Interview Mode: 2 Rounds of Technical Interview + Including Client round Job Description: L2 firmware position: Primary Skills: · Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline · Language understanding: C, C++, QT, Python, NodeJS. · 5Yrs + of experience in troubleshooting, support and maintenance including 1+ years of experience in the Smart Products & IoT area · Hands-using device flashing tools and handling of hardware safely · Basic concepts of embedded operating systems (RTOS/Linux), Microcontrollers and memory management · Understanding of embedded interfaces such as UART, SPI, USB · Experience testing WLAN, Bluetooth, and Cellular connectivity products · Experience with IoT / IP protocols such as MQTT, COAP, TCP, UDP, DHCP, DNS, HTTPS, MDNS · Able to debug firmware issues Secondary Skills · Experience in all stages of Software testing including Requirement gathering, Requirement Traceability Matrix, and Preparation of Test plan, Test case, Test Bed setup, Test Scripts & Defect tracking by using tools like Bugzilla, JIRA · Experience in Validation& Verification of Software by conducting Smoke testing, Sanity testing, Black box testing, System testing, Regression testing, Integration testing, Functional/Non-functional testing · Experience in complete Software testing life cycle by performing end-to-end call flow for test deliverables through SDLC and methodologies like Iterative, Waterfall, and Agile (SCRUM) · Can-do positive attitude, always looking to accelerate development. · Driven; commit to high standards of performance and demonstrate personal ownership for getting the job done. · Innovative and entrepreneurial attitude; stays up to speed on all the latest technologies and industry trends; healthy curiosity to evaluate, understand, and utilize new technologies. · Must be able to provide leadership to the technology team while managing multiple tasks and responsibilities. · Excellent communication and presentation skills for interactions with technology team members, SBU stakeholders, company leadership, vendors, and customers. Interested Candidates please share your CV to pnomula@people-prime.com
Posted 2 weeks ago
0.0 - 2.0 years
0 - 0 Lacs
Bengaluru, Karnataka
On-site
Job Summary We are looking for a Level 1 NOC (Network Operations Center) Network Engineer to monitor, troubleshoot, and escalate network and system-related issues as part of a 24x7 support environment. The ideal candidate will possess strong analytical skills, a keen eye for detail, and the ability to work collaboratively in a high-pressure environment. Key Responsibilities Monitor network infrastructure and systems using NOC monitoring tool SolarWinds. Detect and respond to network incidents, outages, or degradation of services promptly. Perform basic troubleshooting of LAN/WAN, switches, routers, firewalls, and load balancers. Log and document all incidents and actions taken in the ticketing system ServiceNow. Escalate incidents to L2/L3 teams as per SLA and escalation matrix. Conduct initial triage and provide first-level support for network issues. Assist in executing standard operating procedures and routine maintenance tasks. Collaborate with internal teams and service providers to ensure timely issue resolution. Maintain shift handover documentation and ensure knowledge transfer between shifts. Document all actions taken and maintain detailed incident records. Perform routine checks and health monitoring of network devices. Follow standard operating procedures (SOPs) for incident handling and escalation. Communicate incident status and updates with stakeholders during critical outages. Work in 24x7 rotational shifts including weekends and holidays. Education & Certifications Bachelor’s Degree/Diploma in Information Technology, Computer Science, or a related field. CCNA (Cisco Certified Network Associate) or equivalent certification preferred. Skills, Experience & Requirements 0–2 years of experience in a NOC or network monitoring role. Basic understanding of TCP/IP, DNS, DHCP, VPNs, and other network protocols. Familiarity with enterprise networking hardware (Fortinet, Cisco, Palo Alto, Ubiquiti, etc.). Experience using network monitoring and ticketing tools. Strong communication skills (written and verbal). Willingness to work in a 24x7 rotating shift environment. Shift: Rotational (Day/Night/Weekend shifts) On-call support may be required. Job Type: Full-time Pay: ₹18,500.00 - ₹32,000.00 per month Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many days notice period do you have? What is your current salary? Willing to work onsite ? What is your salary expectation? ( budget 2.3 - 3.8 LPA) Experience: Network Engineer: 2 years (Preferred) Language: English (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person
Posted 2 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Tesco India • Bengaluru, Karnataka, India • Hybrid • Full-Time • Permanent • Apply by 03-Aug-2025 About the role As a Systems Engineer III at Tesco Bengaluru, you will play a key role in designing, implementing, and supporting network and infrastructure solutions that improve service delivery and business operations. You’ll work with a high degree of technical expertise across networking, automation, and security, contributing to a technology roadmap that directly supports Tesco’s mission to redefine convenience and customer experience. You will be part of a collaborative and forward-thinking team responsible for delivering innovative, high-quality solutions, staying current with emerging technologies, and introducing automation into daily operations. This role is ideal for someone with a strong network engineering background who thrives in a large-scale, complex environment and enjoys cross-functional collaboration. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Designing and delivering network solutions using Tesco’s current and emerging technologies. Implementing and establishing best practices for new network technologies. Resolving incidents and problems within your area of expertise. Contributing to the Tesco Network Services Technology Roadmap. Evaluating new tools and techniques for potential adoption and impact. Leading design discussions in your area of expertise and presenting to varied audiences. Collaborating with cross-functional technical teams to facilitate seamless infrastructure consumption. Keeping technical skills and knowledge up to date with industry trends. Introducing automation to streamline day-to-day network engineering tasks. Producing and maintaining high-quality HLDs and LLDs, ensuring documentation standards are met. Supporting global wireless upgrade and expansion initiatives. Participating in secure network access control designs, including NAC and 802.1X deployments. You will need Essential Skills & Experience 10+ years of experience in designing and deploying infrastructure/network solutions at an enterprise scale. Expertise in network access control technologies, including Forescout CounterACT and 802.1X. Solid understanding of TCP/IP, DHCP, HTTPS, Netflow, Radius, and endpoint access policy management. Deep knowledge of routing, switching, wireless, and network security technologies. Experience with WLAN Controllers and technologies such as Cisco, Aruba, Meraki, or Juniper Mist. Skilled in creating and supporting complex wireless designs, both centralized and distributed. Proven track record of automation using Python, PowerShell, or equivalent tools. Excellent troubleshooting skills using tools like tcpdump and Wireshark. Strong communication and stakeholder management abilities, both written and verbal. Experience in creating design documentation and contributing to architecture reviews. Desirable Skills Knowledge of Cisco ISE, Linux scripting, and PKI. Understanding of enterprise protocols such as LDAP, DNS, SMTP, SNMP. Hands-on experience with both Windows and Linux/macOS environments. Understanding of dynamic routing protocols (BGP, OSPF, RIP). Forescout certifications (e.g., FSCE) are a plus. About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Apply
Posted 2 weeks ago
0.0 - 31.0 years
0 - 1 Lacs
Sector 63, Noida
On-site
We are looking for a proactive and experienced server administrator to manage and maintain our growing infrastructure. The candidate must have a strong understanding of Linux systems, networking, and server security. The role includes: Installing, configuring, and maintaining Linux-based servers (Ubuntu/CentOS/Debian). Managing networking components—IP routing, DNS, DHCP, VPNs, and firewalls. Performing system monitoring, log analysis, and performance tuning. Implementing and managing system backups and disaster recovery plans. Handling user access, permissions, and security protocols. Managing virtualisation environments (like KVM, Virtualizor, or Proxmox). Troubleshooting hardware and software issues on physical and virtual servers. Regularly applying system updates and security patches. Scripting basic automation tasks using Bash or Python. Coordinating with the tech team for uptime and performance optimization. Maintaining documentation and server inventory. Rotational shifts and candidates may need to do night shifts if required.
Posted 2 weeks ago
0.0 - 31.0 years
1 - 2 Lacs
Basavanagudi, Bengaluru/Bangalore
On-site
Job Summary: We are seeking a skilled and proactive Hardware and Network Engineer to manage and support our IT infrastructure, including computer hardware, networking systems, servers, and associated technologies. This role requires hands-on experience with hardware troubleshooting, network configuration, and performance optimization. --- Key Responsibilities: Hardware Support: Install, configure, and maintain desktop and laptop hardware, printers, scanners, and other peripherals. Perform diagnostics and resolve hardware malfunctions or failures. Manage hardware inventory and lifecycle, including procurement and asset tracking. Network Administration: Configure, monitor, and troubleshoot LAN, WAN, and wireless networks. Ensure network security through firewalls, VPNs, and other protective measures. Support IP addressing, DHCP, DNS, and other core networking services. Optimize network performance and uptime through monitoring tools and preventive maintenance. Server and Systems Support: Assist in managing physical and virtual servers (Windows/Linux). Perform routine system updates, backups, and patch management. Monitor system health, usage, and logs to ensure reliability and security. User Support and Documentation: Provide Level 1 and 2 technical support to end users. Create and maintain documentation on systems, processes, and configurations. Train staff on basic hardware and networking best practices as needed. --- Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 0 to 2 years of experience in a similar role. Strong understanding of TCP/IP, DNS, DHCP, VPNs, and routing protocols. Proficiency with hardware components, diagnostics, and replacement. Experience with network switches, routers, and firewalls. Familiarity with Windows, Linux, and virtualization technologies (e.g., VMware, Hyper-V). Certification such as CompTIA Network+, CCNA, or equivalent (preferred). --- Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and manage multiple tasks. Preferred: Experience in cloud infrastructure (AWS, Azure). Knowledge of scripting (PowerShell, Bash). Exposure to ITIL practices or ITSM
Posted 2 weeks ago
2.5 - 10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Role: Python Automation Engineer – WLAN & Networking Experience: 2.5 to 10 Years Locations: Chennai, Pollachi, Bangalore, Manesar, Pune, Ahmedabad Key Responsibilities: Design, develop, and maintain automation test frameworks using Python with tools like Pytest , PyATS , or Robot Framework . Automate test cases for validating WLAN features , networking functionalities, and system-level scenarios. Perform API automation testing using Flask or other RESTful tools. Work closely with development and QA teams to define test strategies and increase automation coverage. Execute test cases, analyze test results, and report issues with detailed logs and documentation. Use Git for source control and manage test scripts in collaborative environments. Continuously improve the test infrastructure to support scalability, performance, and reliability. Required Skills: Solid hands-on experience in Python development for automation. Strong experience in test automation frameworks: Pytest , PyATS , or Robot Framework Good knowledge of API development/automation , preferably using Flask . In-depth understanding of WLAN protocols (802.11 a/b/g/n/ac/ax) and Wi-Fi security. Sound understanding of Layer 2/Layer 3 Networking protocols (TCP/IP, DHCP, VLANs, Routing, etc.). Experience using version control tools like Git . Good debugging and problem-solving skills, with an eye for detail.
Posted 2 weeks ago
2.0 years
0 Lacs
Begur, Bengaluru, Karnataka
Remote
Job Title: Desktop Support Engineer Experience Required: 2 Years Location: Begur, Bangalore Work Type: Full-time Job Summary: We are looking for a skilled Desktop Support Engineer with 2 years of hands-on experience in IT support. The ideal candidate will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. Key Responsibilities: Provide first and second-level technical support to end-users. Install, configure, and maintain desktop and laptop systems, printers, and peripherals. Troubleshoot hardware, software, and network issues. Manage user accounts, permissions, and passwords. Handle OS installations, upgrades, and patches (Windows/Mac). Set up and support video conferencing and remote access tools. Document issues and resolutions in ticketing systems. Coordinate with vendors for hardware repairs and replacements. Ensure system security through antivirus and OS updates. Provide support for office IT infrastructure like LAN, routers, switches, etc. Required Skills & Qualifications: Minimum 2 years of experience in desktop or IT support roles. Strong knowledge of Windows OS, MS Office, and common IT tools. Good understanding of basic networking (LAN, WAN, TCP/IP). Experience with Active Directory, DNS, DHCP, and remote desktop tools. Ability to diagnose and resolve hardware/software issues efficiently. Excellent communication and interpersonal skills. IT certifications like CompTIA A+, MCP, or similar are a plus. Preferred Qualifications: Experience working in a corporate or enterprise environment. Familiarity with ITIL processes and ticketing tools (ServiceNow, Jira, etc.). Ability to multitask and prioritize issues in a fast-paced environment. Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Shift: Day shift Ability to commute/relocate: Begur, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Desktop Support Engineer: 2 years (Preferred) Work Location: In person
Posted 2 weeks ago
8.0 years
0 Lacs
Vishakhapatnam, Andhra Pradesh, India
Remote
Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Client’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management. 3+ years’ working for a technology service provider, security vendor, or similar business. 2+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
Posted 2 weeks ago
2.0 years
0 Lacs
Greater Bengaluru Area
On-site
We invite you to join our team specializing in embedded software development for home gateway platforms utilizing Qualcomm's networking SoCs and the prplOS/prplMesh open-source stack. This position entails contributing to system services, network stacks for home gateway products, Wi-Fi mesh features, App and Web GUI configuration interfaces, and system optimizations. Responsibilities Develop and integrate prplMesh components over Qualcomm based SoC. Interface with Qualcomm SON APIs, Wi-Fi drivers, and 1905.1 protocol stack. Implement configuration and telemetry from App and Web GUI Work with the hardware team to validate radio performance and mesh stability. Conduct functional and performance tests, bug fixing, and version upgrades. Requirements 2+ years of experience in embedded Linux development (C/C++/Shell/Python/Lua). Familiarity with Qualcomm QSDK, OpenWrt, or Yocto-based systems. Understanding of wireless networking: 802.11a/b/g/n/ac/ax/be, mesh networking, and QoS. Understanding of Linux kernel and user-space interactions. Understanding of TCP/UDP, IPv4/Ipv6, DHCP, NAT, DNS, and routing protocols. Familiarity with firewalling, iptables/nftables, and traffic shaping. Working knowledge of network functions for router or gateway product Working knowledge of Web and App interface integration Bonus Points Experience with QCA 11be platforms. Experience in prplOS / prplMesh architecture Experience in EasyMesh, vendor-specific mesh platform. Experience profiling Wi-Fi performance, RSSI/SNR metrics, and channel steering. Company Statement/Values At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together . You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.
Posted 2 weeks ago
3.0 years
5 Lacs
India
Remote
We are an IT service and solutions provider based in Abu Dhabi, UAE. All our current clients are based in the UAE. This is a FULL-TIME WORK FROM HOME POSITION. Responsibilities: Monitoring & responding to client's IT support requests on time. Monitoring & replying to helpdesk & support emails & inquiries. Provide Remote IT technical support to clients computer systems (Desktops/Laptops/Servers/Networks/Email/WiFi/Printer). Diagnose software, networking, or hardware issues and fix them remotely. Monitor and maintain Windows Servers, Networks, backups, Desktops and Laptops under a support contract using RMM. Monitor and maintain Antivirus and Email security under a support contract. Coordinating with on-site support team to fix issues and provide top-notch support service to clients. Track & Monitor ongoing jobs & support. Manage, Maintain, Update & Monitor the HELP-DESK Ticketing system daily with accurate and timely information. Preparing BOQ/SOW & reports as required. Managing & compiling job reports. Processing of all jobs with accuracy and timeliness. Understand & resolve customer requirements/issues and close tickets within time. Maintaining good client relations & ensuring a high level of Client satisfaction. Responding to complaints/suggestions from customers and giving after-sales support. Increase Company reputation with quality on-time support & services. Timely Invoice to the clients in coordination with the sales & finance department. Required Technical Skills: Remote IT Support & Helpdesk experience. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Desktops and Laptops (Windows and Mac). Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Email Services (outlook). Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic networks (DHCP,DNS,TCP/IP). Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic Routers. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Firewalls. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Windows Servers. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - MS Active Directory. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - NAS devices. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Backup softwares. Other Required Skills: Good Knowledge of IT Technologies & products. Good written & oral command of the English Language is a must. Excellent phone & email communication skills. The capacity to work well on your own or in a team. Ability to manage your time and plan your day effectively. Min 3 years of IT Support Experience in a similar job role. Demonstrated track record of performance and commitment. Cool-tempered and able to handle rejection. Good organizational skills. Ability to hit deadlines and work under pressure. Can easily adapt to new environments. Job Types: Full-time, Permanent Pay: Up to ₹45,000.00 per month Application Question(s): IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off.) Are you willing to work on the above-mentioned timings? Experience: Desktop Support: 4 years (Required) Help Desk Ticketing System: 2 years (Required) Server Support: 3 years (Required) Remote IT Technical Support: 3 years (Required) Technical Support: 4 years (Required) Language: English (Read, Write, Speak) (Required)
Posted 2 weeks ago
5.0 - 10.0 years
6 - 8 Lacs
Raurkela
On-site
Job Title: IT Manager Location: Rourkela, Odisha. Key Responsibilities: Networking, IT Infrastructure, Server Management, Biometrics, Hyper-V, ERP, Group Policy, File Server, Data Backup, CCNA, Active Directory, DHCP, Server Administration, LAN Configuration, Desktop Support, Fortigate Firewall, Switch Configuration, WiFi, CCTV, EPABX, Access Points . Education: UG: Any Graduate Experience: 5 - 10 years Role: Head - Tech Support (IT & Information Security) CTC- 6LPA - 8LPA Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Shift: Day shift Work Days: Weekend availability Work Location: In person
Posted 2 weeks ago
12.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching. Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. Menlo Security is seeking a highly technical and experienced Principle Engineer to lead our growing endpoint security team. In this role, you will be responsible for the development, deployment, and operation of the Menlo Security Client on macOS, iOS, and Android. You will lead a team of talented engineers, fostering a high-performance culture and driving technical excellence. Requirements: Must have: 12-15 years of hands-on software application development experience on macOS platforms. Expertise in C/C++/Swift and Socket Programming on macOS. Solid understanding of macOS internals (threads, process and memory management), WDM drivers, and kernel mode drivers. Experience implementing VPN and firewall solutions on macOS.Experience working on VPN client specifically on mac OS. Experience with XPC, System extensions, keychain, APIs, PKI, and network security technologies and protocols. Strong understanding of network and security protocols (TCP, UDP, IP, HTTP, HTTPS, IPsec, DHCP/DNS, and TLS). Experience building and distributing applications on macOS. 2+ years of experience leading and building high-performing engineering teams, including attracting top talent, fostering diversity, and ideally, managing global teams. Proficiency in adapting and improving engineering best practices. Excellent written and verbal communication skills. Proactive, self-motivated, and a strong ability to learn new technologies independently. Highly organised and detail-oriented, with a focus on documentation. BE/BTech or Masters in Computer Science or related field. Responsibilities: Lead and own the full lifecycle of the Menlo Security Client on endpoints (macOS, iOS, and Android), from design and development to deployment and operation. Define the team's vision and strategy in alignment with the overall company strategy, collaborating closely with product managers, customers, partners, and leadership. Mentor and empower engineers to achieve their professional goals and contribute to a high-performing, collaborative culture. Architect, design, develop, and own new features for Menlo Security Client on endpoint ( macOS, iOS, and Android) , contributing significantly to Menlo's technical roadmap. Build strong relationships with stakeholders, partners, and key teams through open communication and collaboration. MSGL-I4 Why Menlo? Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability . TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You have a great opportunity to join as a Network Architect at Level 4, focusing on Routing, Switching, and SD WAN technologies. The position is available in multiple locations including Hyderabad, Bangalore, Chennai, Pune, Mumbai, and Coimbatore. With over 10 years of experience in Network Administration, you will be responsible for designing, configuring, and implementing Data Center and Branch networks. Your expertise will include working with Nexus and L3 switch configuration, as well as managing SD-WAN networks. Additionally, you will handle Wireless WLC/AP infrastructure management and configuration. As a Network Architect, you will provide 3rd level technical support for data network-related issues. Your proficiency in switching technology, LAN, and data center networking is crucial, including Gigabit Ethernet, L2/L3 Switching, VLANs, STP, and VTP. You should have in-depth knowledge of network IP address design and optimization, as well as configuration and troubleshooting of routing protocols such as RIP, EIGRP, OSPF, and BGP. Experience with various dynamic routing and switching protocols, network troubleshooting in data center networks, and WAL technologies will be valuable. Familiarity with niche technologies like Cisco ACI, NSX, SDN, SDA, and DNAC is desired. Moreover, you should possess good knowledge of Wireless technology, DNS/DHCP/NTP, and operational support for wireless controllers and APs, particularly Cisco and Aruba products. Experience with system platforms like Cisco Nexus, Infoblox, Riverbed, and Cisco WLS is beneficial. Your responsibilities will also include configuring and troubleshooting network optimization solutions like Riverbed and Cisco WAAS. This role offers an exciting opportunity to work with cutting-edge technologies and play a key role in network architecture and optimization.,
Posted 2 weeks ago
710.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Overview We are looking for an experienced and hands-on Information Technology Manager to lead and evolve our IT operations and digital infrastructure. The ideal candidate will be responsible for overseeing all aspects of IT, ensuring security, scalability, uptime, and compliance. This role involves close collaboration with internal teams and leadership to align IT initiatives with business goals, especially in a fast-growing med-tech environment. Key Responsibilities Manage end-to-end IT infrastructure : servers, workstations, cloud systems, LAN/WAN, storage, telephony, and software systems Develop and enforce IT policies, SOPs, and cybersecurity protocols across the organization Lead the planning and implementation of new IT projects including ERP, CRM, network upgrades, and data migration Administer user accounts, permissions, and access rights for secure system operation Oversee IT support functions, ensuring timely issue resolution and end-user satisfaction Ensure business continuity through regular system backups, disaster recovery plans, and risk mitigation Evaluate and integrate emerging technologies to support growth, security, and operational efficiency Manage vendor relationships, procurement, and annual IT budgeting Stay updated on healthcare-specific compliance and IT regulatory requirements (e.g., HIPAA, ISO 27001) Technical Skills Required Operating Systems : Windows Server (2016/2019/2022), Linux distributions (Ubuntu, CentOS) Networking : TCP/IP, DNS, DHCP, VLAN, Firewalls (Fortinet, SonicWall), VPNs, Switches/Routers Cloud Platforms : Microsoft Azure, AWS (basic knowledge), Office 365 Administration IT Security : Endpoint protection, SIEM tools, Antivirus Solutions (Symantec, Bitdefender), Data Loss Prevention (DLP), MFA Database & Systems : SQL Server, MySQL, ERP platforms (SAP, Oracle, or Odoo preferred) Backup & DR Tools : Veeam, Acronis, or similar enterprise-grade backup software DevOps/Automation (Nice to Have) : Knowledge of PowerShell, Ansible, or scripting for task automation Ticketing/Monitoring Tools : Jira, Zabbix, Nagios, or similar Asset & License Management tools Qualifications Bachelors Degree in Information Technology, Computer Science, or a related discipline (Masters preferred) 710 years of progressive experience in IT operations, with at least 3 years in a managerial capacity Relevant certifications such as : CompTIA Network+ / Security+ Microsoft Certified : Azure Administrator Associate / MCSA Cisco Certified Network Associate (CCNA) ITIL Foundation Certification (Preferred) Proven experience in managing enterprise IT infrastructure in manufacturing or healthcare domains is a plus (ref:hirist.tech)
Posted 2 weeks ago
9.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description Amazon’s technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team in AWS India, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by people that are passionate about cloud computing, and believe that world class support is critical to customer success. AWS Support provides technical support to a global list of customers that are building mission-critical applications on top of AWS services. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The AWS India Support team is seeking an experienced Operations or Support Manager based in India to lead a team of 15-20 Support Engineers providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing Support Engineers resolve customers’ technical issues ranging from general guidance through technical deep-dives identifying and resolving complex configuration and 3rd party integration issues. Support engineers also develop many of their own tools and interact heavily with their peers developing the offerings. A suitable candidate would be someone who is extremely customer focused, who could multi-task and utilize both written & verbal communication skills to help our diverse range of customers resolve their complex technical issues. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 7 PM to 4 AM IST or 11 PM to 8 AM IST. You are expected to work in night shifts hours based on business requirements. Key job responsibilities Key Expectations Of The AWS India Support Manager Include Manage the day-to-day operations of the shift, ensuring the team in India is staffed and SLA commitments are met. Drive personnel management ensuring the engineers have what they need to provide best-in-class support. Participate in Hiring Process to hire and build/grow team of Support Engineers in India. Influence Sr. Support Engineers and development teams to improve the customer support experience. Propose, drive, and implement initiatives within the support organization to maximize the customer support experience. Managing the engineers in the team effectively to keep their focus on the customers as well as develop their own career. Handle escalations and guide engineers to the proper teams by diving deep into the problem. Drives effective business and technical discussions. A day in the life Apart from working on a broad spectrum of technical issues, an AWS India Support Manager may also coach/mentor new hires, develop internal and external facing contents, deliver trainings, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests. There is no after hours on-call or mandated overtime in this role! About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications Bachelors / Master’s degree in Information Technology / Computer Science / Any engineering domain. 9+ years of experience in Information Technology. Out of which, 2+ years of experience in managing team as manager. Good understanding of web related technologies, Systems administration (Linux and/or Windows) and Networking (DNS, TCP/IP, SSL, DHCP, Load Balancing).; Strong experience in one of the technical domains – Application Programming in one or more of the following languages Java/Python/Ruby/.NET/Android/iOS OR Infrastructure\systems management experience OR DevOps Knowledge on operating system, hardware, storage, network, security, database administration and cloud infrastructure; Expert level of knowledge in any one of the following: operating system / storage / network / security / database administration / cloud infrastructure.; Ability to understand service architecture and operational parameters, to effectively manage and handle complex escalations. Good experience on hiring candidates, mentoring and developing employees in their career. ; Analyze, leverage data and metrics, both qualitative and quantitative to take decisions. Preferred Qualifications International experience is an added bonus. The Amazon Web Services business requires innovative thinking balanced with a strong customer and quality focus. This leader must have a track record of achieving that balance. AIML skills is preferred. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Telangana Job ID: A2830809
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
faridabad, haryana
On-site
As a Network Engineer at Netweb Technologies, you will play a crucial role in the team, either working on in-house projects or collaborating with external clients as part of project management teams. With a minimum of 4 years of experience as a Network Administrator, you will have a solid understanding of Routing & Switching technologies. Your responsibilities will include providing Level 2 or Level 3 expertise for incident and problem management, handling security incident responses, and conducting root cause analysis. A key aspect of your role will involve designing and implementing new network solutions, optimizing existing networks for improved efficiency, performance, and security. You will be tasked with configuring and optimizing various network equipment, such as routers, proxy servers, switches, WAN/LAN/VLAN/interVLAN accelerators, DNS, and DHCP. Procuring network equipment based on project requirements, managing subcontractors involved in network installations, and ensuring the successful implementation and integration of network equipment will be part of your responsibilities. Additionally, you will configure firewalls, routing, and switching to enhance network efficiency and security, implement appropriate security policies and protocols, and continuously monitor network performance to proactively identify and resolve issues. To qualify for this role, you should hold a Bachelor's degree (BTECH) in Computer Science Engineering (CSE), Information Technology (IT), or Electronics and Communication Engineering (ECE), along with a minimum of 4 years" experience as a Network Administrator focusing on Routing & Switching technologies. Possessing CCNA/CCNP certification is required. Strong knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, and VLANs, as well as proficiency in configuring and supporting network equipment, managing subcontractors involved in network installations, and excellent problem-solving and troubleshooting skills are essential. Moreover, you should have strong communication and interpersonal skills to effectively collaborate with project management teams and clients. If you are ready to take on this exciting role at Netweb Technologies, please reach out to hr@netwebindia.com or upasana.srivastava@netwebindia.com for further information or to apply.,
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
The mission at Palo Alto Networks is to be the cybersecurity partner of choice, dedicated to protecting our digital way of life. The vision is to create a world that is safer and more secure each day. The company values disruptive innovation and is seeking individuals who are passionate about shaping the future of cybersecurity. As a member of the team, you will play a crucial role in protecting the digital world. The company values diversity and inclusivity, with a focus on disruptive innovation and collaboration. Employees are encouraged to bring their unique ideas to the table, contributing to the overall success of the organization. Palo Alto Networks is seeking a Principal SQA Engineer to join the SASE (Secure Access Service Edge) group. The ideal candidate will have extensive experience in validating core networking and security features within the SD-WAN team. Responsibilities include devising methodologies, executing test plans, collaborating with various teams, influencing product development, and automating test cases using Python. Qualifications for this role include 12+ years of relevant experience, expertise in testing SD-WAN, routers, switches, and firewalls, knowledge of platform software and testing methodologies, proficiency in Linux-based operating systems, troubleshooting skills, and proficiency with Python. The ideal candidate will also have experience with enterprise routing protocols, networking features, and performance/scale characterization of networking products. The engineering team at Palo Alto Networks is focused on SD-WAN products and is dedicated to providing world-class SASE solutions. The team is innovative and constantly challenging industry standards. They are looking for individuals who thrive in ambiguity, embrace challenges, and are motivated by the unknown risks in the cybersecurity landscape. Palo Alto Networks is committed to diversity and inclusivity, recognizing that diverse teams are essential for innovation. They provide reasonable accommodations for individuals with disabilities and are committed to maintaining a confidential and inclusive work environment. Please note that this role is not eligible for immigration sponsorship. Palo Alto Networks will not sponsor applicants for work visas for this position.,
Posted 2 weeks ago
0.0 - 31.0 years
3 - 5 Lacs
Sector 60, Noida
On-site
Hi Candidates, Hope you are doing well. I have an open position for an Inbound Customer Care Executive (International Process, Voice, Chat and Technical Support) and would love to discuss if you're interested. Job Description: Position: Inbound Customer Care Executive (International Process, Voice, Chat and Tech Support) Location: Sector 60 and Sector 81 Noida Salary: Up to 41K Per Month Interview Mode: Virtual and F2F For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory. For Chat Process -- 6+ Months Experience in International BPO in Chat is Mandatory. For Tech Support -- 12+ Months Experience in International BPO in Tech Support is Mandatory. Key Requirements: 6+ months of experience in an International BPO is mandatory. Handling basic customer queries related to telecom bills and providing customer resolution. Strong communication, interpersonal, and comprehension skills. Basic computer knowledge. Providing support to international customers. Willingness to work in US shifts. For Tech support -- Should have experience with networking ,It, routing ,switches, moderm, IP address DNS, DHCP, wifi ,internet ,VPN ,Firewall. Its 5 Days working, company will provide both side cabs, meals and PF. If you are comfortable with the job description, please reply with your updated resume at sameer@rknjobs.com . I will then give you a call to finalize things and schedule your interview.
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
This role involves applying engineering practice and knowledge in technologies such as Standards and protocols, application software, embedded software for wireless and satellite networks, fixed networks, enterprise networks, connected devices (IoT, device engineering), connected applications (5G/ edge, B2X apps), Telco Cloud, Automation, and Edge Compute platforms. You will be responsible for integrating network systems and operations related to the mentioned technologies. Focus on Connectivity and Network Engineering, develop expertise, share knowledge, give guidance, interpret client needs, work independently or with minimal supervision, identify and solve problems, contribute to teamwork, and engage with customers. Responsibilities: - Design and deploy WiFi networks with access points, controllers, and supporting infrastructure. - Configure and manage LAN/WLAN environments for optimal coverage, performance, and security. - Conduct site surveys, RF planning, and signal strength analysis using industry-standard tools. - Monitor network performance and troubleshoot connectivity issues in wired and wireless networks. - Collaborate with IT teams to integrate WiFi solutions with broader infrastructure and security policies. - Maintain documentation for network configurations, topology, and change management. - Ensure compliance with organizational and regulatory standards for wireless communication. Required Skills: - Strong knowledge of WiFi standards (802.11 a/b/g/n/ac/ax), LAN/WLAN architecture, and network protocols. - Experience with enterprise-grade wireless solutions (e.g., Cisco, Aruba, Ubiquiti). - Proficiency in network monitoring tools and WiFi analyzers. - Understanding of IP addressing, DHCP, DNS, VLANs, and firewall configurations. - Familiarity with information security practices in wireless environments. Preferred Skills: - Certifications such as CWNA, CCNA Wireless, or Aruba Certified Mobility Associate. - Experience with cloud-managed WiFi solutions and SD-WAN. - Knowledge of network automation and scripting (Python, Bash). - Exposure to IoT device connectivity and smart building technologies. Qualifications: - Bachelor's degree in Information Technology, Computer Science, Electronics, or related field. - 5-10 years of experience in IT networking with a focus on wireless technologies. Soft Skills: - Strong analytical and troubleshooting abilities. - Excellent communication and documentation skills. - Ability to work independently and in cross-functional teams. - Attention to detail and commitment to network reliability and security.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a System Administrator in the Information Technology department, you will be responsible for installing and supporting LANs, WANs, network segments, Internet, and intranet systems. Your role will also involve installing and maintaining network hardware and software, analyzing and isolating issues, and monitoring networks to ensure security and availability to specific users. You will be required to evaluate and modify system performance, identify user needs, determine network and system requirements, and maintain the integrity of the network, server deployment, and security. Ensuring network connectivity throughout the company's LAN/WAN infrastructure is on par with technical considerations, designing and deploying networks, and performing network address assignment will be key aspects of your responsibilities. Additionally, you will be assigning routing protocols, routing table configuration, and configuration of authentication and authorization of directory services. You will also maintain network facilities in individual machines, such as drivers and settings of personal computers and printers, as well as network servers like file servers, VPN gateways, and intrusion detection systems. As part of your role, you will administer servers, desktop computers, printers, routers, switches, firewalls, Vonage, phones, personal digital assistants, smart phones, software deployment, security updates, and patches. Your qualifications should include any graduation degree and 2-5 years of experience in system administration. You should possess skills in Windows Servers, Active Directory, DHCP, DNS, Linux and Unix operating system general administration, XenCenter, VMware, hardware installation, troubleshooting, and the use of general diagnostic, maintenance, monitoring, and related tools. Problem-solving skills, customer service skills, the ability to work under pressure, writing skills, disaster planning, and learning skills are also required for this role.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You should have a minimum of 3-5 years of experience in IT infrastructure support. As a suitable candidate for this position located in Noida, you are required to hold a degree in B.E/B.Tech/BCA/MCA. Your key responsibilities will include providing support for Microsoft Windows platforms such as 2008, 2012, and higher. It is essential that you have hands-on experience with Virtualization, Cluster, and Storage concepts. Proficiency in VMware is mandatory for this role. Your expertise should encompass Windows security configuration and analysis, with the ability to promptly identify and resolve any issues that may arise. A thorough technical understanding of Windows platform components including Windows, AD, VMware, and Hyper V is expected. You must also have experience in managing Windows heterogeneous platform environments, particularly MS Clustering. In addition, you will be responsible for troubleshooting and optimizing Microsoft infrastructure services like Active Directory, Group Policies, DNS, File and Print Services, Windows Clustering, SFTP, DFS, Certificate Services, and Remote Desktop Services. It is important that you create and maintain technical documentation outlining system configurations, procedures, and standards. You should be adept at controlling administrator rights on VM Infrastructure, utilizing VMware Converter Enterprise, and setting up resource pools, VMware Distributed Resources Scheduler (DRS) clusters, and VMware High Availability (HA) clusters. Your experience should also include ESXi Server installation, configuring virtual switches, network connections, port groups, and storage. Moreover, you are expected to have knowledge of Storage (SAN/NAS), backup and recovery mechanisms, migration tools like VMotion and Live Migration, as well as network installations, implementations, and configurations involving Cisco Routers and Switches. Familiarity with LAN, WAN, and Datacentre architectures, as well as services like DHCP, NTP, ARP, NAT, and ACL is essential. A solid understanding of TCP/IP networking, including IP classes, subnets, multicast, NAT, ACL, and IPV4 and IPV6 addressing is required for this role.,
Posted 2 weeks ago
8.0 - 13.0 years
25 - 32 Lacs
Hyderabad, Pune
Work from Office
Key Responsibilities: Network Design and Implementation: Designing and implementing network solutions based on HCL's network architecture and routing procedures, with a focus on Cisco LAN/WAN, F5 load balancers, and Bluecat DHCP/DNS solutions. Troubleshooting and Support: Providing Tier 2/3 support for network incidents and changes, troubleshooting network issues related to routing, switching, and other related technologies, including F5 load balancers and DHCP/DNS (Bluecat). Network Management: Managing IP address space, monitoring network performance, and ensuring the overall health and stability of the network. Technical Documentation: Creating and maintaining technical documentation, including network diagrams, standard operating procedures (SOPs), and knowledge base articles. Collaboration and Communication: Collaborating with other team members, customers, and vendors to resolve network issues and implement new solutions. Required Skills and Experience: Cisco Networking: Strong knowledge of Cisco routers, switches, and firewalls, including experience with routing protocols (BGP, OSPF, etc.) and switching technologies (VLANs, spanning tree, etc.). F5 Load Balancing: Expertise in F5 BIG-IP load balancers, including configuration, troubleshooting, and performance tuning. DHCP and DNS: Experience with DHCP and DNS services, including configuration and management using Bluecat or similar technologies. LAN/WAN: Experience with both local area networks (LANs) and wide area networks (WANs), including knowledge of network protocols, security, and performance optimization. Network Monitoring and Management: Experience with network monitoring tools (e.g., SolarWinds, Nagios) and network management practices. Troubleshooting and Problem Solving: Strong analytical and problem-solving skills to troubleshoot complex network issues. Communication and Collaboration: Excellent verbal and written communication skills for effective collaboration with team members and customers. Documentation Skills: Ability to create and maintain clear and concise technical documentation
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Coimbatore
Work from Office
Skills required Senior Cloud Ops (Cloud + Infra) Level 2 professional for managing and maintaining Cloud infrastructure across all platforms Azure and Google Cloud professional level certifications are mandatory Candidates should have at least 3+ years of experience in Cloud Operations specifically in GCP and Azure, and 2+ years of experience in OS support Experience in managing and troubleshooting Windows Server OS environments is preferred. Basic understanding of DevOps tools like Docker , Kubernetes , Jenkins , Terraform etc. Knowledge of Active Directory, Group Policy, DNS, and DHCP is essential. Excellent problem-solving and troubleshooting skills. Strong communication and teamwork abilities. Knowledge with the ITIL framework is highly valued. Roles & Responsibilities: As a Senior Cloud Ops (Cloud + Infra) Level 2 professional, you will be responsible for managing and maintaining Cloud infrastructure across Google, Azure and Amazon platform Will manage and coordinate the daily activities of the Cloud Ops team as an L2 SME, guiding engineers in managing infrastructure resources in a cloud environment. Act as the Single Point of Contact for all platform and infrastructure-related issues within the customer environment. This includes operating support and troubleshooting to ensure the smooth functioning of systems. The individual will be responsible for technical decisions, leading troubleshooting, and providing solutions to problems for their immediate team and across multiple teams. Monitor the health of cloud resources and perform daily/weekly health checks. Monitor the ticketing support queue for all incidents and Service Requests. Respond and resolve incidents and service Requests within the response and resolution SLAs. Collaborate with Cloud engineering team for any L3 level issues and provide solution Experience with incident management and problem management is required. Plan and implement infrastructure, OS upgrades and capacity expansions based on business requirements. Regularly backup systems and implement disaster recovery procedures to ensure business continuity. Monitor and optimize infrastructure for performance, cost efficiency, and security. Implement and maintain security best practices for Cloud, including IAM, firewall rules, and encryption. Maintain a hardening checklist and ensure that all resources are hardened according to the standard in build and run operations. Provide 24/7 support for Cloud Operations to customers across regions.
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai, Navi Mumbai
Work from Office
Profile- Linux admin Exp- 4-5years Location- Navi mumbai Key Responsibilities: Install, configure, and maintain Linux servers (RHEL/CentOS/Ubuntu). Perform regular system updates, patching, and kernel upgrades. Monitor system performance and availability using tools like Nagios, Zabbix, or similar. Manage users, groups, file systems, and system security policies. Automate administrative tasks using shell scripting (Bash) or Python. Troubleshoot hardware, software, and network-related issues. Configure and manage services like Apache, Nginx, DNS, DHCP, FTP, SSH, and cron jobs. Perform backup and recovery operations. Required Skills: Strong hands-on experience with Linux OS administration. Knowledge of system monitoring, performance tuning, and log analysis. Proficiency in shell scripting (Bash, awk, sed). Experience with LVM, NFS, Samba, and basic networking concepts. Familiar with firewalls (iptables, firewalld) and SELinux. Apply Now Apply For Job
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai, Navi Mumbai
Work from Office
Profile- Windows Admin Exp - 4 -5 years Location - Navi mumbai JD- Key Responsibilities: Install, configure, and maintain Windows servers (2016/2019/2022). Monitor system performance and troubleshoot issues related to hardware, OS, and applications. Manage Active Directory, Group Policy, DNS, DHCP, and user accounts. Perform regular system backups and ensure disaster recovery readiness. Apply system patches and updates in compliance with IT security standards. Coordinate with network, application, and security teams for seamless operations. Maintain system documentation and standard operating procedures. Manage file servers, print servers, and shared resources. Monitor server health using tools like SCOM, SolarWinds, or similar. Required Skills: Strong experience in Windows Server administration. Expertise in Active Directory, DNS, DHCP, Group Policies. Good knowledge of virtualization technologies (VMware/Hyper-V). Familiarity with PowerShell scripting and automation. Basic understanding of networking concepts and firewalls. Experience with backup tools (e.g., Veeam, Commvault) and patch management. Apply Now Apply For Job
Posted 2 weeks ago
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