5240 Dhcp Jobs - Page 35

Job descriptions may display in multiple languages based on your language selection. What we offer: Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That s what we re passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics. Job Responsibilities: Required IT Skills: Virtualization & Cloud Technologies: Proficiency in VMware, Azure, Remote access and Citrix. Operating Systems: Strong knowledge of Linux and Windows environments. Scripting & Automation: Strong knowledge in Python, Bash, and PowerShell for automation and scripting tasks. Cluster Management: Familiarity with PBS Pro and Slurm for HPC cluster management. Containerization & Orchestration: Experience with Docker and Kubernetes. Network & Security: Strong understanding of Active Directory, DNS, DHCP, Backup, NDMP, and security products. License Management: Knowledge of software license management such Flex-LM & DSLS. ITGC: Knowledge of IT audit processes and compliance requirements Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. Worker Type: Regular / Permanent Group: Magna Electronics

We are seeking a Senior Azure AVS Migration Consultant to lead large-scale VMware to Azure/AVS migration programs, with a deep focus on cloud networking, AVS architecture, Terraform automation, and enterprise landing zone deployment. The ideal candidate will have hands-on expertise in architecting hybrid cloud solutions, designing secure network boundaries, and implementing infrastructure as code using Terraform integrated with CI/CD pipelines. Roles and Responsibilities Design and deploy AVS networking architecture, including NSX-T segments, security zones, and route redistribution via BGP. Configure ExpressRoute (Global Reach or direct) for on-premises to AVS connectivity. Implement HCX for network extension and workload migration from on-premises VMware to AVS. Integrate AVS with DNS/DHCP and firewall policies, ensuring compliance and operational continuity. Architect and deploy Azure Landing Zones with hub-and-spoke topology using Azure VWAN or custom VNet Hubs. Design and implement network segmentation, NSGs, route tables, and traffic flow (east-west/north-south). Develop and maintain modular Terraform IaC for provisioning hub, spokes, AVS, firewalls, and routing components. Integrate Terraform modules into CI/CD pipelines for consistent environment promotion and automation. Lead discovery and design workshops to define IP plans, firewall policies, routing strategy, and segmentation. Produce comprehensive documentation (HLD/LLD) for network architecture, landing zones, and AVS configurations. Execute migration of ~540 VMs using VMware HCX, coordinating cutover from on-prem to Azure. Configure monitoring, alerting, and backup solutions (Rubrik) for AVS workloads. Manage legacy VMware decommissioning after successful migration and signoff. Build and execute migration wave plans, coordinating cutover activities and validating connectivity. Drive program-level planning, stakeholder communications, and executive reporting throughout the engagement. Qualifications Deep expertise in Azure networking, AVS architecture, and VMware HCX migration. Strong knowledge of NSX-T, ExpressRoute, BGP, and cloud routing. Hands-on experience with Terraform and CI/CD pipelines (GitHub Actions, Azure DevOps, etc.) Proven track record of designing and deploying Azure Landing Zones. Experience with Palo Alto Firewalls, DNS/DHCP integration, and Azure Firewall. Working knowledge of Azure Monitor, Key Vault, and Rubrik backup. Ability to run executive-level meetings and manage stakeholder communication. Certifications: AZ-104, AZ-305, AZ-700, VMware VCP, or AVS Specialty Experience in managing large-scale cloud migration programs (500+ VMs). Familiarity with compliance and governance frameworks for cloud deployments.

We are looking for skilled Networking Engineers with 2 to 7 years of experience to join our team in Hyderabad. The ideal candidate will have a strong background in networking and IT services. Roles and Responsibility Design, implement, and manage network infrastructure and systems. Troubleshoot and resolve complex network issues efficiently. Collaborate with cross-functional teams to ensure seamless integration of network services. Develop and maintain documentation of network architecture and topology. Ensure compliance with industry standards and best practices for network security. Provide technical support and training to junior engineers and staff. Job Requirements Bachelor's degree in Computer Science or related field (B.Tech/B.E.). Minimum 2 years of experience in networking engineering or IT services. Strong knowledge of networking protocols and technologies (TCP/IP, DNS, DHCP, etc.). Experience with network management tools and software (e.g., Cisco, Juniper). Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and collaborate with teams. About Company Panzer Technologies is a leading provider of IT services and consulting solutions, committed to delivering high-quality services to its clients. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and talented networking engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.

Job ID 2025-14313 Date posted 30/06/2025 Location Bengaluru, India Category IT Job Overview We are looking for a forward-thinking Service Reliability Analyst – Network Infrastructure to enhance our enterprise network systems' stability, performance, and observability. This role combines traditional NOC responsibilities with modern AI Ops practices and operates within a 24/7 shift-based team. The ideal candidate will proactively detect and resolve network anomalies, utilise AI/ML insights to optimise operations, and support continuous service availability and performance improvement. Responsibilities Monitor and manage enterprise network infrastructure using AI Ops platforms, including LAN, WAN, VPN, SD-WAN, data centres, and cloud networks. Leverage AI Ops tools (e.g. Dynatrace, LogicMonitor, etc.) to detect anomalies, correlate events, and reduce alert fatigue. Implement via automation maintenance and routine upgrade of enterprise grade network infrastructure Support root cause analysis (RCA) using AI-generated insights and contribute to incident postmortems. Maintain dashboards, reports, and documentation for operational visibility and performance KPIs (latency, availability, MTTR, etc.). Continuously tune AI/ML models and integrate new data sources to improve detection accuracy and incident correlation. Participate in change management reviews to assess risk to network service reliability. Support automation initiatives and contribute to developing intelligent incident response playbooks. Work on a shift pattern, on a 24/7/365 operating model, while being able to work independently and flexibly in response to emergencies or critical issues Required Skills And Experience 1 to 3 years experience. Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or equivalent experience. Hands-on experience with network technologies and protocols (TCP/IP, BGP, OSPF, DNS, DHCP, SDWAN). Practical knowledge of ServiceNow ITSM. Experience with telemetry and observability tools such as LogicMonitor. Basic analytical skills with a data-driven approach to identifying and resolving network issues. Willingness to learn new skills and technologies as the SRC increases its scope of responsibility. Effective communicator within a team with a proactive approach and personal accountability for outcomes. Ability to analyze incident patterns and metrics to proactively recommend reliability improvements. Certifications such as Cisco CCNA/CCNP, CompTIA Network+, or equivalent. In addition, the Cisco DevNet Certification would be highly advantageous. Experience with public cloud networking (AWS, Azure, GCP). Familiarity with ITIL and SRE principles (SLI/SLOs, error budgets, incident command). Experience integrating AI Ops tools with ITSM systems (e.g., ServiceNow, Jira Service Management). Exposure to automation/orchestration tools (Ansible and Terraform). “Nice To Have” Skills And Experience Exposure to high performance computing or cloud-native services. Experience creating or updating Ansible playbooks for repetitive tasks or configuration. Curiosity about automation and DevOps practices. Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email Hybrid Working at Arm Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Technical Support Specialist Min 1 Year of Exp Into International Voice Any Graduate CTC- upto 4LPA + Allowances 5 Days working 2 days off (WFO) Both side Cab Shift- US Interview - Virtual Contact HR Riyanshi 952101763

Role Description : As a Senior DataCom (Networking , L2-L3, L4-L7 Protocols) Specialist at Incedo, you will be responsible for designing and implementing networking solutions for clients. You should have a strong understanding of L2-L3 and L4-L7 protocols and be able to work with network tools such as Wireshark, IXIA, Spirent, etc. Roles & Responsibilities: Design and develop networking solutions using DataCom protocols, including Layer 2, Layer 3, and Layer 4-7. Collaborate with stakeholders to gather and analyze requirements and design solutions that meet business needs. Configure and deploy networking solutions, and troubleshoot technical issues as needed. Develop and maintain documentation, including user guides and training materials. Technical Skills : Proficiency in networking protocols such as TCP/IP, DHCP, DNS, BGP, OSPF, etc. Experience in L2-L3 switching and routing technologies Expertise in L4-L7 protocols such as SSL/TLS, HTTP, FTP, etc. Knowledge of network security and firewalls Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Role Description : As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Responsible for solving customers technical queries and assist customers with Hardware and Software issues ? Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e. software, hardware and client specific applications). ? Diagnose and troubleshoot technical issues, including account setup and network configuration, password reset ? Provide remote support to customers using remote assistance tools ? Ask customers targeted questions to quickly understand the root of the problem ? Track computer system issues through to resolution, within agreed time limits ? Respond to incoming telephone calls, voicemail, web-submissions, emails and/or chat for assistance from users experiencing problems. ? Properly escalate unresolved issues to appropriate team. ? Strive to meet or exceed all SLA goals. ? Refer to internal database or external resources to provide accurate tech solutions. Technical Skills : Excellent problem solving & communication skills ? Ability to learn and apply technical information in a fast-paced, demanding work environment. ? Effective listening and probing skills. ? Ability to diagnose and troubleshoot basic technical issues ? Ability to provide step-by-step technical help, both written and verbal ? Hands-on experience with Windows/Mac OS environments ? Knowledge in Microsoft Office (i.e. Word, Excel, PowerPoint, Access) ? Good understanding of computer systems, mobile devices and other tech products ? Flexibility to accommodate Help Desks hours of operation, 24 hours a day, seven days-a-week, including holidays. ? Flexible and open to odd hour shifts i.e. US shift timings. ? Ability to handle a large call volume. ? Ability to multi-task. Qualifications BCA/ B.Sc Degree in IT or Computer Science from a reputed university. Good to have internship experience in tech support & hands-on experience with Windows/Mac OS environments

Grade Level (for internal use): 09 Segment : S&P Global Platts The Role : Engineer II, PAS TECHOPS (Application Support with Linux and AWS) The Location : GURGAON Grade : 9A Shift Timings : 24*7 (Rotational Shifts) The Team : You will be working within the Operations team within Platts in India. Providing support to Platts applications that are utilized by both an internal & external global customer base. You will provide an exceptional level of support to complex applications involving operating systems, sub system and software components while working within the limits of established policies and ITIL framework. The Impact : Working to minimize the adverse impact of incidents and problems on the business and proactively identifying areas of focus to prevent the reoccurrence of future incidents. Whats in it for you : Working in a global application support team supporting users based in three time zones and across 26 offices. Exposure to application support, operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations Responsibilities : Resolving logged IT incidents in order to restore service as quickly as possible using technical knowledge. Escalation of tickets to other technical teams as required. Responding to logged service requests, account administration, software installations and general application and server administration. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns. Management of major incidents via conference call, email and instant messaging systems. Composing and sending major incident notifications to business partners. Dealing with escalations in a timely manner to ensure issue is resolved to business partners expectations. Composing technical knowledge base documents to be used within the team. Working with external vendors to resolve service-related incidents. Connecting remotely to business partners computers to resolve issues. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide real-time server support to the daily Market on Close process as well as participating on the associated conference call. What Were Looking For ( Basic Qualifications) : 3+ years previous experience in troubleshooting & supporting applications running on Linux & Windows server OS 3+ years of experience in production support/ application support in 24/7 environment Previous Experience on Cloud Infrastructure 3+ years previous experience with Application releases andPatching. 3+ years previous experience supporting Webservers either Windows IIS Linux Apache or WebLogic Working knowledge networking components and troubleshooting tools (Load balancers, routers, Firewall, NAT, DMZ, AWS) Experience with supporting multi-tier infrastructures Superior understanding of the following Protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS, DHCP, VNC,RDP, NAT, SMTP Tools Putty, RDP, SSH, WinSCP, MySql Query Browser, Oracle SQL Developer Microsoft Office Office 365 especially Excel (Macros, Worksheets and add-ins) Excellent communication Skills. Preferred Qualifications : Bachelors Degree or 3+ years of relevant API support, or software development experience in an agile software environment Apply ITIL best practices in Incident, Release, Problem, and Knowledge Management Working knowledge of monitoring (Nagios, Splunk etc.,) and deployment tools Must thrive in a fast-paced, time-compressed and dynamic environment Excellent verbal and written communication skills Ability to adapt quickly to change, think on your feet, communicate positively and work proactively

As Support Engineer, you and your colleagues will be responsible for analysing and solving incidents and providing support to end users You will receive user requests and questions from our customers on a daily basis, these will vary from software issues to failing hard disks or even a network failure As our Support Engineer you will handle these issues efficiently, youll answer any question and solve every issue You have the technical knowledge and are able to understand the customers requests in order to translate them to viable solutions What does the job : Assemble, configure and install servers in Datacenters Offer assistance to customers with problems/malfunctions Advise customers on custom servers to fit their requirements Proactively maintain our knowledge base Handle and resolve complaints Install various OS software (Linux all variations, Windows, BSD) Install various control panels (cPanel, Plesk, Direct admin) Keep your hardware knowledge up-to-date Answer questions about orders Proactively inform customers Who are you : Your professional and intellectual ability is at least at the level of a Bachelor's Degree You are customer and solution oriented, strong in communication You possess extensive knowledge on and experience with various Operating Systems You are fluent in both spoken and written English You are flexible in regards to working hours (shifts and weekends) You are ambitious and eager to learn You have a proactive attitude You are self-reliant and accurate You enjoy advising clients You have a strong sense of responsibility

Delivery Operations Mandatory Skills: 10+ years of experience and at least 8+ years relevant experience in Network Operations Well versed with Security skills (firewall coding, policy pushes, ), RS, Appliances Experience on CheckPoint Firewall Upgrades and Replacements (as part of legacy refresh) Knowledge on Routing and Switching F5 to perform end to end route check In depth knowledge on implementing VPN solutions on Checkpoint/Juniper/Fortigate firewalls Extensive troubleshooting experience on VPN related issues on Firewalls Knowledge on Firewall administration and orchestration tools such as Tufin High level knowledge of the firewalls is mandatory Must know to code on a Fortiget and Checkpoint FW Prior experience in Juniper/CheckPoint/Cisco TAC or Network Operation Center (L3/L4 level) Experience in supporting large enterprise level network infrastructure with more than 5000 devies Routing - BGP, OSPF, EIGRP + Switching, NXOS, Cisco ACI, F5 Hands on experience on designing/ managing VPN infrastructure. Take the lead in outage calls Own and drive root cause and permanent resolution Perform moderate network changes Provide expertise as Network SME Good communication and presenting skills Good to have Skills: Basic understanding of Proxies Familiarity in handling complex Network Infras containing multi-VRF architecture Good to have similar knowledge on Fortigate Firewalls DHCP, DNS, AD Knowledge Profile required 8+ years of experience and at least 6+ years relevant experience in handling Firewalls Good knowledge on CheckPoint and/or Fortigate firewall and troubleshooting critical issues Good Experience on CheckPoint and/or Fortigate Firewall Upgrades and Replacements (as part of legacy refresh) In depth knowledge on implementing and troubleshooting VPN solutions on Checkpoint/Fortigate firewalls Basic knowledge of F5 LoadBalancer Hands on experience on Proxies (Mcafee and/or Bluecoat) [Optional] Common skills: Take the lead in outage calls Own and drive root cause and permanent resolution Provide expertise as Network SME Good communication and presenting skills

Document chronic issues related to web proxy implementation. Ramp up web proxy initiatives, train individuals and mentor individuals on the team. Proficient and thorough knowledge in installation, configuration and troubleshooting on web proxies. Extensive troubleshooting experience on VPN related issues in an enterprise space. Knowledge on Firewall administration and orchestration tools such as Tufin. Expert knowledge of the firewalls and Mc Afee web proxy is mandatory Prior experience in CheckPoint/web proxies in a large enterprise network space is recommended. Experience in supporting large enterprise level network infrastructure with more than 5000 devies Routing - BGP, OSPF, EIGRP + Switching, NXOS F5-APM and web proxy certifications preferred. Responsibilities: Take the lead in outage calls Own and drive root cause and permanent resolution Change management Problem management Request management DR exercises Device Compliance management Good communication and presenting skills Device Vulnerability management Device upgrades Be actively involved in audits, pen tests, security topics Optional but added advantage (skills): Experience on NIST proceeses is an added advantage. Good to have Skills: expert understanding of Proxies Familiarity in handling complex Network Infras containing multi-VRF architecture DHCP, DNS, AD Knowledge Mandatory Skills: 8+ years of experience and at least 7 years relevant experience in handling Firewalls (CheckPoint or Fortigate or both) Well versed with Security skills (firewall coding, policy pushes ) Experience on CheckPoint and/or Fortinet Firewall Upgrades and Replacements (as part of legacy refresh, vulnerability management, compliance management) Expert knowledge on web proxy VPN (F5-APM) solutions to perform end to end route check Hands on experience on designing/ managing VPN infrastructure and solutions on Checkpoint and Fortigate firewalls. - Remote access solutions for internal users (SSL VPN) F5-APM and web proxy certifications preferred.

Install, configure & maintain Linux (RHEL, Ubuntu, SUSE) and Windows servers. Handle AD, DHCP, DNS, Hyper-V, SCCM, WSUS. Perform kernel tuning, scripting, patching, log analysis, LDAP, SELinux, firewall, and performance troubleshooting Required Candidate profile Manage Linux (RHEL, Ubuntu, SUSE) & Windows servers, AD, DHCP, DNS, Hyper-V. Expert in shell scripting, performance tuning, patching, WSUS, SCCM, SELinux, LDAP, firewall, logs, and user access issues.

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Linux Admin 6+ years of Linux administration Experience. Roles/Responsibilities 1. Installation of Red Hat Enterprise Linux/ CentOS 7 & 8 on Virtual and Physical environment. 2. OS hardening, troubleshooting & kernel parameter tuning. 3. Creating and maintaining user's according to application requirements. 4. OS Patching and maintaining, creating local & satellite repositories, installation of packages. 5. NFS Server and client maintenance. Storage LUN addition to Oracle DB servers. 6. Apache, Tomcat installation, configuration and upgrade. 7. Daily server health check and monitoring the server health. Try to pull a Health check status report using shell script and automate it. 8. Responsible in handling tickets and close as per SLA, responsible in providing RCA for MI's. Skill Set: 1. Red Hat certification. 2. VMWare or Hyper-V knowledge. 3. Basic Networking knowledge. 4. Basic Storage and Backup Tools knowledge. 5. Red Hat satellite server knowledge. 6. LDAP, NFS server and client, Apache, Tomcat, Jenkins installation and configuration knowledge. 7. Good to have experience in Vulnerability Management. 8. Shell scripting and automation knowledge. 9. Knowledge in ticket tools like SNOW mandatory. Required Skills Red Hat Enterprise Linux,Linux Server Administration,Snow,Vmware

Hiring For Office 365 - Technical Support - B2B Process Gurgaon location Any graduate with 1 year experience into active directory can apply 5 days working 2 roster off Night Shifts Both side cabs Salary Upto 8.40 Call/WhatsApp Meenakshi 9810963147 Required Candidate profile Candidate must have excellent communication skills. Must be an immediate Joiner who can join in within a week. Should have exp into Active Directory. Must be ok with 18m service agreement too. Perks and benefits Incentives Cabs

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

What youll do Tl;dr sell, sell and sell some more to get the $$$ in. But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners in Indian region, understanding their problems & helping them understand how our product improves their lives. Youll be responsible for the end to end sales funnel from generating leads to converting them over product demos and getting the $$ in. Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives. Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team. Building the backbone for our sales process to scale for the next stage of growth. What makes you a good fit Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it). You have 2+ years of experience doing high volume sales in Indian region at an SMB SaaS startup (this is not a hard requirement). You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made). You have a way with words and have a collection of the best cold emails you've seen and written. You have a genuine interest in conversations with people.

Hiring For Commercial Business B2B Process Grad/UG with 1 year exp into AD can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon Immediate joiners only Call/WhatsApp Swati 9354911204 Yashraj 9910986621 Required Candidate profile Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Perks and benefits Both side Cabs

Job Title: Security Operation Engineer – Cisco Meraki Firewall Location: Gurgaon Job Type: Full-time Experience: 4–7 Years Preferred Job Summary : We are seeking a skilled and motivated Security Operation Engineer with hands-on experience in Cisco Meraki firewall administration. This role will be responsible for designing, implementing, managing, and troubleshooting Meraki firewall systems to ensure the security and reliability of our network infrastructure. Key Responsibilities : · Design, configure, and maintain Cisco Meraki MX firewalls and associated security appliances. · Monitor network activity and ensure firewall policies comply with organizational security policies. · Manage and troubleshoot Meraki security tools including threat protection, content filtering, VPNs, and site-to-site connectivity. · Analyze firewall logs and alerts, investigate anomalies, and resolve incidents promptly. · Coordinate firewall rule changes and perform periodic firewall audits. · Work with cross-functional teams to support secure deployment of network infrastructure. · Maintain accurate documentation of configurations, changes, and incident resolutions. · Participate in on-call support rotation and respond to critical network/security events. Required Skills and Qualifications : · 4+ years of experience working with Cisco Meraki firewalls and network devices. · Proficient in configuring and troubleshooting Meraki MX firewalls, SD-WAN, VPNs, and Layer 7 traffic shaping. · Strong understanding of firewall policies, NAT, port forwarding, IDS/IPS, and content filtering. · Familiarity with network protocols (TCP/IP, DHCP, DNS, etc.) and security best practices. · Experience with Meraki Dashboard and APIs is a strong plus. · Cisco certifications such as Cisco Meraki CMNA, or equivalent are preferred. Nice to Have: · Experience with multi-site network configurations and cloud-managed networks. · SDWAN infrastructure understanding. · Other OEM firewall knowledge like Fortinet, Check point, Palo alto. Education : · Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). Job Type: Full-time Pay: Up to ₹900,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have any experience in Cisco Meraki Firewall? Have experience in designing, implementing, managing, and troubleshooting Meraki firewall systems ? Are you an Immediate Joiner? Experience: minimum: 4 years (Required) License/Certification: Cisco certifications such as Cisco Meraki CMNA? (Required) Location: Gurgaon, Haryana (Required) Work Location: In person

Job Description: The Senior Application Support Engineer will be a very hands-on, senior member of the Technical Support Team responsible for providing technical assistance to zeta interactive clients and internal business functions. This is a customer-facing role, and requires excellent prioritization, responsiveness, and customer service, along with excellent verbal communication skills. Education: BSC / BTech / MCA / MSC Shift Timings: EST / PST Time Zone Role: 24/7 Support Must Have, Functional Skills and Experiences Experience leading technical support teams At least 3+ years experience in 24/7 environment providing technical support Extensive problem solving and debugging skills Experienced in Problem and Incident Management Excellent interpersonal and communication skills Flexible in working outside of core business hours at short-notice Should have excellent written and verbal communication skills Experience of managing customers across locations/ geographies is preferred. Technical Skills and Experiences: Strong in MySQL/Oracle database and with minimum 2 yrs. of work experience involving DB Good knowledge on Shell Scripting Good Knowledge with Hands on experience on Linux Operating system Web technologies & Networking Basics Apache Tomcat Web services DNS DHCP WWW ROUTER IP Classes Firewall Good to have; Linux Certification (RHCSA and RHCE) DB certification Personal Qualities Strong customer service and support focus with a desire to deliver a high-quality service. Self-motivated and highly professional with the ability to lead and take ownership and responsibility. Ability to multi-task, work under pressure and to tight deadlines A desire to learn and improve skills and knowledge. Fast learner, energetic and enthusiastic Adaptable and flexible to business demands Positive can-do attitude Team player Soft spoken, work oriented, conscientious. Good decision making and problem-solving skills. Friendly, reliable, positive and acts appropriately and proactively.

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Key Responsibilities: Database Administration: - Install, configure, and upgrade Oracle database software (versions 11g, 12c, 19c, or later). - Manage database instances, schemas, tablespaces, and objects such as tables, indexes, and views. - Plan and execute database migrations and upgrades with minimal downtime. - Utilize Oracle Enterprise Manager (OEM) and other tools to analyze and improve database performance. - Experience on Goldengate, Oracle enterprise manager. - Resolve performance bottlenecks related to storage, memory, and CPU utilization. - Develop and implement robust backup and recovery strategies using RMAN. - Configure and maintain high-availability solutions, including Oracle RAC and Data Guard. - Conduct regular disaster recovery tests to ensure compliance with recovery objectives. - Implement database security measures, including user management, roles, privileges, and encryption. - Regularly apply patches and updates to address vulnerabilities and maintain compliance. - Perform audits and ensure adherence to security policies and standards. - Diagnose and resolve database-related issues, including connectivity, performance, and corruption problems. - Provide support for database operations in development, testing, and production environments. - Act as the primary point of contact for database incidents and outages. - Collaborate with developers to design efficient database structures and optimize application integration. - Support the development of stored procedures, triggers, and views. - Set up and manage monitoring tools to track database health, performance, and usage. - Automate routine database maintenance tasks using shell scripts or tools like Ansible. - Maintain detailed documentation of database configurations, procedures, and best practices. - Generate regular reports on database health, performance, and capacity planning. ________________________________________ Qualifications and Skills: Required Skills: - Expertise in Oracle Database Administration, including RAC, ASM, and Data Guard. - Proficiency with Oracle tools such as RMAN, OEM, and SQL*Plus. - Experience with database backup, recovery, and disaster recovery planning. - Familiarity with partitioning, materialized views, and indexing strategies. - Knowledge of database security, auditing, and encryption techniques. Preferred Skills: - Experience with Oracle Exadata and Oracle Cloud Infrastructure (OCI). - Proficiency in scripting languages (e.g., Bash, Python) for automation. - Understanding of Unix/Linux operating systems and shell scripting. Education and Experience: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 6+ years of experience as an Oracle DBA in a production environment. - Relevant certifications, such as Oracle Database Administrator Certified Professional, are highly desirable. Required Skills Oracle Database Administration,Oracle Exadata,Oracle Cloud

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation. Key Responsibilities: Infoblox DDI Management: Design, configure, and maintain Infoblox solutions, including DNS, DHCP, and IPAM services. Ensure high availability and reliability of DDI services across the enterprise. Network Infrastructure Support: Provide Level 3 support for complex network issues, collaborating with cross-functional teams to troubleshoot and resolve problems. LAN/WAN Operations: Manage and support LAN and WAN environments, including switches, routers, and firewalls. Perform routine maintenance, upgrades, and optimisations to ensure network efficiency. Security and Compliance: Implement and enforce network security measures, adhering to industry best practices and compliance requirements. Monitor network traffic for anomalies and take corrective actions as necessary. Documentation: Maintain comprehensive documentation of network configurations, procedures, and changes. Create and update network diagrams and operational manuals. Project Collaboration: Work closely with project teams to plan and execute network-related initiatives, ensuring alignment with organizational goals and timelines. At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities. The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum of 8-10 years in network engineering, with at least 3 years of hands-on experience with Infoblox DDI solutions. Proficiency in Infoblox administration and configuration. Strong understanding of DNS, DHCP, and IPAM protocols. Experience with LAN/WAN technologies, including routing and switching. Familiarity with network security practices and tools. Solid understanding of Data Center mainly Systems, Storage, Networking & Security, Application & Databases Understanding of Systems and Solutions Architecture Hands-on experience & learning with Data Center technologies, Cloud Software, and interoperability Preferred Technical and Professional Experience Relevant certifications such as CCNA, CCNP, or Infoblox Certified Network Professional are preferred Excellent written and verbal communication skills Ability to interact confidently with stakeholders of all levels Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

We are expanding quickly and are looking for an enthusiastic, hardworking, and determined individual with IT Technical experience to join the IT Team. This role requires hands-on software IT Help Desk experience to IT Infrastructure team. Good knowledge of IT ticketing tools and problem solving is essential. Good Knowledge of Windows, Microsoft 365, Active Directory, MS office products & Basic Networking. Required Skills: Experience with ticket SLA management and reporting. Basic knowledge of networking concepts (DNS, DHCP, VPN). Familiarity with collaboration platforms (Zoom, Microsoft Teams, Slack). Exposure to endpoint management tools (SCCM, Intune, JAMF). Ticket routing and triage the ticket. Follow up on pending tickets. Log and track support requests and incidents in the helpdesk system Serve as the first point of contact for users seeking technical assistance via phone, email, or IT ticketing system Provide timely and accurate solutions to end-users for hardware, software, and basic network issues. Ensure tickets are updated with the latest status, resolution, and documentation. Reset passwords, manage user accounts in Active Directory, and support identity management systems like Okta. Qualifications and Skills: ✔️ Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). ✔️ 2-4 years of experience in a technical support or helpdesk role. ✔️ Proficiency in Windows and macOS environments. ✔️ Strong knowledge of Office 365, Active Directory, and remote desktop tools. ✔️ Experience with ticketing systems like ServiceNow, Jira, or Zendesk. ✔️ Excellent problem-solving and troubleshooting skills. ✔️ Strong interpersonal and communication skills. ✔️ Ability to work under pressure and manage multiple tasks simultaneously. Education: Bachelor’s/master’s degree in software engineering, Computer Science, or a related area Benefits: Hybrid working arrangements Annual performance-related bonus 6x Flexi Anyday : knock 2.5 hours off your day Medical insurance coverage for extended family members. Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! Company Overview: MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, India, and Ireland with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

Job Title: Desktop Support Engineer Experience Required: 2 Years Location: Begur, Bangalore Work Type: Full-time Job Summary: We are looking for a skilled Desktop Support Engineer with 2 years of hands-on experience in IT support. The ideal candidate will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. Key Responsibilities: Provide first and second-level technical support to end-users. Install, configure, and maintain desktop and laptop systems, printers, and peripherals. Troubleshoot hardware, software, and network issues. Manage user accounts, permissions, and passwords. Handle OS installations, upgrades, and patches (Windows/Mac). Set up and support video conferencing and remote access tools. Document issues and resolutions in ticketing systems. Coordinate with vendors for hardware repairs and replacements. Ensure system security through antivirus and OS updates. Provide support for office IT infrastructure like LAN, routers, switches, etc. Required Skills & Qualifications: Minimum 2 years of experience in desktop or IT support roles. Strong knowledge of Windows OS, MS Office, and common IT tools. Good understanding of basic networking (LAN, WAN, TCP/IP). Experience with Active Directory, DNS, DHCP, and remote desktop tools. Ability to diagnose and resolve hardware/software issues efficiently. Excellent communication and interpersonal skills. IT certifications like CompTIA A+, MCP, or similar are a plus. Preferred Qualifications: Experience working in a corporate or enterprise environment. Familiarity with ITIL processes and ticketing tools (ServiceNow, Jira, etc.). Ability to multitask and prioritize issues in a fast-paced environment. Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Shift: Day shift Ability to commute/relocate: Begur, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Desktop Support Engineer: 2 years (Preferred) Work Location: In person

Role Proficiency: Manage a team of Threat Intelligence analysts who oversee delivering the hands-on service to customers and and act as an incident manager with highly technical skills during escalated cyber incidents. Responsible for developing the service to meet market standards. Develop forensic methodologies and dictate the threat hunting methodology to align with the changing cyber landscape and lead the forensic and proactive hunting disciplines into the most advanced techniques in the market. Develop the analysts' technical skills. Effectively communicate with stakeholder. Study the market and help expand the TI service. Outcomes: Stay on top of cyber security news from the clear deep and dark web daily. Pay attention to industry news security threats outside of their network and the intentions of potentially threatening entities. Mentor the team on best practice workflows and procedures to achieve their full potential and to increase level of security posture of customers. Solve complex forensics and hunting issues being escalated by team members and be the highest escalation point for all Operations teams. Define processes and workflows to optimize the work of the CTI analysts. Ensure documentation included in ThreatConnect/ CDC as predefined / agreed standards. Learn from review process for continuous improvement. Communicate and report appropriately as per defined process. Improve and automate response and hunting processes to increase efficiency of the services. Engage with sales teams to drive potential customers to purchase the services and increase CyberProof's margin goals Constantly strive to upgrade team workflows. Measures of Outcomes: CTI weekly recommendations tuning the hunting query etc. Number of threat intelligence finished reports including threat landscape and asset-based intelligence delivered by the analysts Customer satisfaction - upsells new customers customer engagement. Evidence of skill development including training certification etc. Ideas suggested that will help innovation and optimization of processes. Increased productivity and efficiency of the service by focusing on automating activities. Outputs Expected: Collection: Working with OSINT sources. Using WEBINT techniques to collect and enrich intelligence data. Develop and maintain deep web sources. Processing and analysis: Analyse the threat data into a finished report including technical recommendations MITRE ATT&CK mapping and valid IOCs. Complete documentation including annotation in ThreatConnect / CDC to ensure audit trail as per defined standards and quality requirements. In accordance with the defined process ensure that the defined reports are created and published to stakeholders. Continuous Learning innovation and optimization Ensure completion of analysts learning programs. Innovate new processes and workflows to deploy proactivity in all aspects to address complex threats and risks. Communicate with stakeholder: Effectively communicate with customers to deliver timely and accurate Threat Intelligence. Communicate with other teams to collaborate in the development of the Threat Intelligence service and the other offerings of the company. Present finished intelligence to team members management and clients. Learning and Development: Continuously learn new technologies and stay updated on cyber threats. Create innovative research reports (global trends cross clients collaboration with other teams in the company). Develop the analysts' technical skills Sales and service development: Understand the sales cycle and contribute to increase sales. Understand product development and influence on its design. Assist with Marketing efforts to showcase our Intelligence and research Actively help develop new services Skill Examples: User level skills in use of CDC ThreatConnect Sixgill IntSights VT Premium. Ability to manage incidents and collaborating several team activities in parallel streams to handle incident holistically. Excellent logical problem-solving ability and analytical skills for intelligence processing and analysis. Good time management skills Great oral and written communication skills. Presentation skills Sales skills to increase the uptake of services Designing skills for product development Programming languages such as Python and PowerShell Data analytics tools - SQL BI reports Knowledge Examples: Knowledge Examples Understanding of cybersecurity threat landscape and a deep understanding of computer intrusion activities incident response techniques tools and procedures. Understanding of enterprise IT Infrastructure including Networks OS Databases Web Applications etc. Deep and proven knowledge in baseline operating system internals network communications and user behavior. Thorough knowledge of digital forensics methodology as well as security architecture system administration and networking (including TCP/IP DNS HTTP SMTP) Experience conducting research in the areas of WEBINT OSINT social media platforms and virtual HUMINT. Experience with security assessment tools such as NMAP Netcat Nessus and Metasploit is a plus. Desirable - Training / Certification in Ethical Hacking etc. Additional Comments: Requirements: To be successful in this role, you should meet the following requirements: - 5+ years of technical experience in IT or IT Security, for example as a network or operating system administrator. - Expert level knowledge and demonstrated experience of common log management suites, Security Information and Event Management (SIEM), EDR, Email Protection, Case Management & other cyber security tools. - Expert level knowledge and demonstrated experience of common cybersecurity technologies such as IDS / IPS / HIPS, Advanced Anti-malware prevention and analysis, Firewalls, Proxies, MSS, etc. - Good knowledge and technical experience of 3rd party cloud computing platforms such as AWS, Azure, and Google. - Good knowledge and demonstrated experience of common operating systems and platforms to include Windows, Linux, UNIX, Oracle, Citrix, GSX Server, iOS, OSX, etc. - Good knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suits. - Functional knowledge of scripting, programming and/or development of bespoke tooling or solutions to solve unique problems. - Good knowledge of key information risk management and security related standards including OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines and NIST standards - Good knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation, and remediation. - Formal education and advanced degree in Computer Science or similar and/or commensurate demonstrated work experience in the same. - CEH, EnCE, SANS GSEC, GCIH, GCIA CISSP or any similar Certifications. Required Skills Cyber Security,Anti Malware,Firewall,Proxies

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Active Directory Senior As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GDS within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. The opportunity We’re looking for Senior Security Analyst / Senior Consultant in the Technology Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your key responsibilities Engage and contribute to the Identity & Access Management projects Provide Level 3 and Level 4 support for the system within agreed service levels. Ability to work independently, adapt quickly, and maintain a positive attitude. At least 3-6 years of Active Directory / Azure Active Directory (Entra) experience Have experience in maintaining & administering Active Directory Knowledge of Bulk updates using scripts Managing backup/restore of AD database. Must have good experience in handling escalated issue and providing RCA. Experienced in AD server migration, deployment, and DC promotion. Knowledge on AD migrations from one domain to another domain will be an added advantage. Good verbal & written communication, technical document writing Awareness of security standards such as NIST and CIS Must have knowledge on AD Core Servers handling through command lines. Must have hands-on experience on managing Azure AD connect server synchronization. Experience on handling synchronization issues on Azure AD Connect and troubleshoot. Preparing Operational Manual, Procedure Documents & Design Documents Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management Good knowledge of basic security concepts and certificate management Understanding of Authentication, Authorization, MFA, SSO, Federation, and Directory Services concepts Supporting Single Sign-On (SSO) infrastructure, analysing issue related to SSO and Multi-Factor Authentication (MFA) Strong knowledge about OAuth, OpenID and SAML concepts, Proficient in Azure Active Directory B2C & B2B connections Technical knowledge of Active Directory and experience with user and computer account administration Understanding of Active Directory Forest, domain, trust, permissions, access control lists and related concepts Knowledge and experience of AD concepts like FSMO roles, DNS, DHCP and Group Policies, AD SIEM and log events, AD Sites, GPO, Build it groups, Policies, Directory Sync Hands on experience on end-to-end Identity and Access Management Tools such as Active Directory, Azure AD Operations. Should be flexible to work on new technology on IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation Worked in client facing role. Good understanding of Identity Access Management solutions Hands-on experience or good knowledge on Active directory domain migrations will be an added advantage. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Prior experience working in remote teams on global scale. Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area. Ability to perform Root Cause Analysis and suggest solutions to avoid errors. Resolve technical issues through debugging, research, and investigation. Strong communication skills, both verbal and written Perform systems analysis and tuning to ensure optimal infrastructure response. Skills and attributes for success Hands-on experience on end-to-end implementation of Identity and Access Management tool. Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations. Ability to communicate detailed technical information to a non-technical audience clearly. Hands on experience on tools like PKI, MFA, ADFS, Entra, QMM. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required To qualify for the role, you must have Bachelor or master’s degree in related field or equivalent work experience 3-6 years of experience implementing IAM projects (Active Directory and Azure AD) and migration. Strong command on verbal and written English language. Strong interpersonal and presentation skills. What working at EY offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.