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3.0 years

3 - 3 Lacs

Noida

On-site

Please find the JD below. Company Name: Tech Mahindra Position: International Sr.Technical Support Voice process ( Technical Support ) Location: Noida Sector 60 ( Work from Office ) Salary : 5 LPA Perks : Both side cabs (as per hiring location) Work Schedule: 5 days working, rotational shift. Requirements: 1. A graduate with 18+ months of relevant experience in international voice process & overall 18 months of experience is mandatory 2. Strong communication. 3. Candidates with prior experience in technical support will give an add on advantage. 4. Comfortable with Night Shifts. 5. Strong understanding of networking concepts (L1&L2 support). 6. Immediate joiners preferred. Key skills: 1. Should have excellent communication skills. 2. Should have good technical knowledge on IPS, router, modem. Networking concepts like DNS, DHCP, IP address, MAC address, firewall. 3. Candidates should have inbound calling experience. Target Companies. o Capagemini – Cisco o HCL – Network engineers , ALG process. o Padma Infotech - Network engineers o Intab Technologies - Network engineers o Concentrix – Comcast o Wipro – AT&T o Teleperformance – T mobile o Lumun Technologies o British Telecom o Ericsson. Job Type: Full-time Pay: ₹30,000.00 - ₹31,000.00 per month Experience: International voice process: 3 years (Required) Shift availability: Night Shift (Preferred) Work Location: In person Speak with the employer +91 7205153122

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0.0 - 2.0 years

1 - 3 Lacs

Noida

Remote

Job Title : IT Hardware and Networking Technician Location : [Noida] Reports to : CIO Position Type : Full-time Key Responsibilities : · Install, configure, and maintain computer hardware, including desktops, laptops, servers, storage devices, and printers. · Configure and maintain operating systems (Windows, Linux, MacOS), ensuring compatibility with both hardware and network infrastructure. · Install and configure necessary software applications and updates. · Assemble, upgrade, and repair computer systems and peripherals. · Perform regular checks on hardware systems, identifying potential issues before they cause disruptions · Troubleshoot and repair faulty hardware, including motherboard, RAM, storage devices, power supplies, and other peripherals. · Conduct hardware diagnostics to identify and resolve performance issues. · Plan and execute hardware upgrades (RAM, storage, graphics cards, etc.) as per company needs or to improve system performance. · Install, configure, and maintain network hardware such as routers, switches, firewalls, wireless access points (WAPs), and network storage devices. · Set up network cabling and wireless technologies. · Implement network security protocols, ensuring safe data transmission and firewall protection · Troubleshoot network-related problems (e.g., poor connectivity, slow speeds, access issues) and resolve them efficiently. · Conduct periodic network tests to ensure stable and secure communication across all systems. · Manage and maintain the Local Area Network (LAN) and Wide Area Network (WAN), ensuring seamless communication within and outside the organization · Configure and manage VPN (Virtual Private Networks) to allow secure remote access for employees · Implement and monitor security measures such as firewalls, intrusion detection/prevention systems (IDS/IPS), and network encryption. · Ensure that network devices are protected against unauthorized access and vulnerabilities. · Provide remote support for users/customers experiencing hardware or networking issues. · Guide users through troubleshooting steps and resolve common problems related to hardware, network connectivity, and peripheral devices. · Maintain and periodically review network security protocols and policies. · Maintain an up-to-date inventory of hardware and equipment. · Track hardware lifecycle, ensuring timely replacement or upgrades as needed. Technical Skills : · Hardware Proficiency : In-depth knowledge of desktop and laptop hardware components, peripherals, and configurations. · Networking Skills : Expertise in LAN/WAN design, implementation, and troubleshooting. Familiarity with network security concepts like firewalls, VPNs, and intrusion prevention. · Operating Systems : Experience with various operating systems, especially Windows (10/11, Server editions), Linux distributions, and macOS. · Advanced Excel: Knowledge and Utilization of advanced Excel functions · Diagnostic Tools : Proficient in using diagnostic and network monitoring tools like Wireshark, Ping, Traceroute, SolarWinds, etc · Cloud Infrastructure : Familiarity with cloud services like AWS, Azure, or Google Cloud can be beneficial. · Networking Protocols : Understanding of common networking protocols (TCP/IP, HTTP, DNS, etc.) and troubleshooting methods. Preferred Qualifications : · Bachelor’s Degree in Computer Science, Information Technology, or a related field, or equivalent work experience. · Exposure to cloud networking, VPN configurations, and hybrid cloud environments. Experience : · Minimum 0-2 years of hands-on experience in computer hardware and networking support, or related IT roles. · Demonstrable experience with network administration , including routers, switches, firewalls, VPN, and LAN/WAN setups. · Practical knowledge of networking protocols such as TCP/IP, DNS, DHCP, VPN, and HTTP. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person

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3.0 - 5.0 years

2 - 4 Lacs

Indore

Remote

About US: Systango Technologies Limited (NSE: SYSTANGO) is a digital engineering company that offers enterprise-class IT and product engineering services to different size organizations. At Systango, we have a culture of efficiency - we use the best-in-breed technologies to commit quality at speed and world-class support to address critical business challenges. We leverage Gen AI, AI/Machine Learning and Blockchain to unlock the next stage of digitalization for traditional businesses. Our handpicked team is adept at web & enterprise development, mobile apps, QA and DevOps. Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to are some of the top clients that have entrusted us to enhance their digital capabilities and build disruptive innovations. We believe in making the impossible, possible and we do it literally. Role Overview: We are seeking a skilled and proactive L2 System Administrator to join our IT team. The ideal candidate will be responsible for managing and maintaining our IT systems, networks, and hardware infrastructure to ensure optimal performance, security, and reliability. This role involves hands-on technical support, troubleshooting, and participation in key IT operations and projects. Key Responsibilities: Install, configure, and maintain various operating systems, including Windows, Linux, and macOS . Monitor and ensure high system performance, availability, and reliability across all environments. Manage and upgrade IT hardware and software, including patch management and system updates . Support and troubleshoot LAN/WAN infrastructure , including switches, routers, and firewalls. Administer and secure the Wi-Fi network infrastructure , adhering to IT security best practices. Provide technical support to end-users and IT support staff for escalated issues. Maintain accurate records of IT inventory, licensing, and assets . Monitor and respond to incidents through the IT ticketing system , ensuring timely resolution. Participate in IT audits, compliance activities, and risk assessments . Create and update documentation related to system configurations, processes, and procedures . Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field . Minimum 3–5 years of experience as a System Administrator, Network Administrator , or in a similar technical role. Strong understanding of operating systems , networking protocols , and hardware troubleshooting . Proficient with tools and technologies such as Active Directory, DNS/DHCP, firewalls, virtualization (VMware/Hyper-V), backup solutions, and remote desktop tools. Working knowledge of network and system security , including firewalls, antivirus, and patching policies. Strong analytical, documentation , and problem-solving skills. Effective communication skills with the ability to work both independently and collaboratively.

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1.0 years

1 - 2 Lacs

Kota

On-site

Job Description Company: ASDN Cybernetics Inc. Duration: 15 Days Schedule: Monday to Friday – 1.5 hours Assessment: Saturdays – Tests & Assignments Roles : ASDN Cybernetics Inc. is looking for a Windows Server Trainer to conduct a 25-day training program for students and professionals. The ideal candidate should have expertise in Windows Server administration, configuration, and troubleshooting and should be able to deliver interactive and practical learning sessions. Responsibilities:Conduct structured Windows Server training sessions (1.5 hours daily, Monday to Friday). Cover topics such as installation, configuration, Active Directory, DNS, DHCP, Group Policies, user management, security, and troubleshooting. Provide real-time demonstrations and hands-on lab exercises. Assign tests and assignments every Saturday to evaluate participants' learning. Engage with learners to resolve queries and provide mentorship. Maintain course progress and ensure a high-quality learning experience. Requirements:Proficiency in Windows Server (2016/2019/2022) with hands-on experience. Prior experience in training, mentoring, or corporate workshops. Strong communication and presentation skills. Ability to explain complex concepts in a simplified manner. Availability for evening classes on weekdays and assessments on Saturdays. Job Type: Part-time Pay: ₹15,000.00 - ₹20,000.00 per month Expected hours: 14 per week Schedule: Morning shift Experience: Microsoft Windows Server: 1 year (Preferred) Work Location: In person

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0 years

0 Lacs

Bengaluru East, Karnataka, India

On-site

Primary skills:Technology->Network Management->IP Addressing, Scope lease and reservation - DHCP Administration,Technology->Network-Cable->DOCSIS Converters - Cable Modem (Cisco),Technology->Network-Wireless-Access->LTE,Technology->Open System->Linux Desirables:Technology->Network->Network-Others,Technology->Open System->C and C++ A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management

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4.0 - 5.0 years

0 Lacs

Bhasawar, Rajasthan, India

Remote

JOB Description For System Admin-L2 Customer Name JCB LOCATION Ballabhgarh DOMAIN System Admin / Wintel Admin Level (L1/L2/L3) L2 Required Relevant Domain Experience 4-5 Years in System Admi n Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) General shift Qualification Any Graduate. Certifications Required if ANY MCSA/MCSE and VMware will be value add Mandatory Requirement (If Any) Strong understanding of AD, DHCP and VMware Role Purpose Seeking a skilled Windows System Administrator with hands-on experience in Active Directory, DNS, DHCP, HP Blade Systems, and VMware (including SRM). The candidate will be responsible for supporting core server infrastructure, virtualization, system health, disaster recovery, and process compliance. JOB RESPONSIBILITIES Windows / Vmware Administration Manage Active Directory: create/ delete users, troubleshoot domain issues. Maintain DNS/DHCP: DNS record management. DHCP scope management, IP reservation, IP filtering. DHCP backup and restoration. Perform firmware updates on HP Blade and Rack servers. Conduct system housekeeping: CPU/Memory/Disk space monitoring and management. System log and event log analysis. System state backup and recovery. Handle incident, request , and change management: Prepare RCA and MIR reports for major incidents. Reinstallation support due to system failures. Vendor coordination for escalations or hardware replacements. Administer user account, terminal services, file servers, and clustering. Maintain checklists (daily/weekly/monthly), track repeat incidents, and implement preventive actions. Contribute to SOP and Knowledge Base ( KBase ) creation and updates. Support continual service improvement, capacity planning, risk analysis, and performance tuning. VMware & Virtualization Support: VMware vSphere / ESXi / SRM Administration: Monitor and respond to events: Remote site down. Low disk/memory. Storage SRA failure. License expiration . SRM SNMP traps and log file alerts. Support Site Recovery Manager (SRM) activities: Enable/Disable VM or consistency group recovery. Assign roles for SRM tasks. Export recovery plan steps and logs. Support SRM in disaster recovery and BCP activities. Perform SOP-based reinstallation/reconfiguration of virtualization infrastructure as needed. Manage and troubleshoot vCenter, vSphere Replication, and SRM services. Technical Skills/Knowledge requirement Must Have:- Strong understanding of Active Directory, DNS, DHCP (including backup, filtering, and reservation). Experience with HP Blade Systems, Chassis 7000, ILO. Basic to intermediate knowledge of VMware ESXi , vCenter, and SRM. Familiarity with incident, change, and problem management (ITIL framework). 5) Expertise in system performance monitoring and preventive maintenance.

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9.0 years

12 - 26 Lacs

Mumbai Metropolitan Region

On-site

This role is for one of the Weekday's clientsa Salary range: Rs 1200000 - Rs 2600000 (ie INR 12-26 LPA) Min Experience: 9 years Location: Mumbai, Navi Mumbai, Thane JobType: full-time We are looking for a Network Manager - IT Infrastructure with 9 to 12 years of experience in managing and supporting enterprise-level network operations. The ideal candidate will have a strong technical foundation in networking technologies, a proactive approach to infrastructure optimization, and a hands-on leadership style to guide the team through daily operations and complex projects. Requirements Key Responsibilities Lead and support network infrastructure operations to ensure 24x7 availability and optimal performance. Provide expert-level troubleshooting and resolution guidance on network-related issues including performance, capacity, and configuration. Design and implement network solutions using components such as firewalls, VPNs, proxies, wireless networks, switching, WAF, load balancers, SDN, and DNAC. Monitor network traffic patterns and proactively address vulnerabilities or security risks. Drive implementation of both small and large-scale network projects with a strong understanding of BGP and OSPF protocols. Work closely with cross-functional teams to meet business and client requirements while maintaining documentation and audit readiness. Ensure compliance with IT security standards, policies, and external audit requirements, including ISO compliance. Manage relationships with vendors and ISPs, including performance monitoring, SLA tracking, invoicing, and payments. Provide regular updates and reporting to senior management on network health, incidents, and project statuses. Actively contribute to infrastructure strategy, capacity planning, and adoption of emerging technologies. Required Skills & Experience 9-12 years of experience in IT infrastructure with a focus on networking. Strong hands-on experience with networking technologies such as Firewalls, VPN, Proxy, Wireless, Switching, Load Balancers, SDN, DNAC, and WAF. In-depth understanding of routing protocols like BGP and OSPF. Familiar with network-related security, compliance, and audit procedures. Solid knowledge of Windows/Linux environments, Active Directory, DHCP, DNS, and Cisco systems. Exposure to cloud and virtualization network architecture and associated security protocols. Strong problem-solving skills with experience in root cause analysis and implementation of corrective actions. Good understanding of ITIL processes and network operations governance. Strong communication and documentation skills to interact with internal and external stakeholders. Experience in capacity planning, performance tuning, and vendor/partner management. Key Technical Skills Networking Firewalls (e.g., Cisco, Palo Alto, Fortinet) VPN BGP / OSPF Load Balancers DHCP / DNS Network Security & Compliance Cisco Systems ISO Standards SDN / DNAC CCNA (preferred)

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9.0 years

12 - 26 Lacs

Thane, Maharashtra, India

On-site

This role is for one of the Weekday's clientsa Salary range: Rs 1200000 - Rs 2600000 (ie INR 12-26 LPA) Min Experience: 9 years Location: Mumbai, Navi Mumbai, Thane JobType: full-time We are looking for a Network Manager - IT Infrastructure with 9 to 12 years of experience in managing and supporting enterprise-level network operations. The ideal candidate will have a strong technical foundation in networking technologies, a proactive approach to infrastructure optimization, and a hands-on leadership style to guide the team through daily operations and complex projects. Requirements Key Responsibilities Lead and support network infrastructure operations to ensure 24x7 availability and optimal performance. Provide expert-level troubleshooting and resolution guidance on network-related issues including performance, capacity, and configuration. Design and implement network solutions using components such as firewalls, VPNs, proxies, wireless networks, switching, WAF, load balancers, SDN, and DNAC. Monitor network traffic patterns and proactively address vulnerabilities or security risks. Drive implementation of both small and large-scale network projects with a strong understanding of BGP and OSPF protocols. Work closely with cross-functional teams to meet business and client requirements while maintaining documentation and audit readiness. Ensure compliance with IT security standards, policies, and external audit requirements, including ISO compliance. Manage relationships with vendors and ISPs, including performance monitoring, SLA tracking, invoicing, and payments. Provide regular updates and reporting to senior management on network health, incidents, and project statuses. Actively contribute to infrastructure strategy, capacity planning, and adoption of emerging technologies. Required Skills & Experience 9-12 years of experience in IT infrastructure with a focus on networking. Strong hands-on experience with networking technologies such as Firewalls, VPN, Proxy, Wireless, Switching, Load Balancers, SDN, DNAC, and WAF. In-depth understanding of routing protocols like BGP and OSPF. Familiar with network-related security, compliance, and audit procedures. Solid knowledge of Windows/Linux environments, Active Directory, DHCP, DNS, and Cisco systems. Exposure to cloud and virtualization network architecture and associated security protocols. Strong problem-solving skills with experience in root cause analysis and implementation of corrective actions. Good understanding of ITIL processes and network operations governance. Strong communication and documentation skills to interact with internal and external stakeholders. Experience in capacity planning, performance tuning, and vendor/partner management. Key Technical Skills Networking Firewalls (e.g., Cisco, Palo Alto, Fortinet) VPN BGP / OSPF Load Balancers DHCP / DNS Network Security & Compliance Cisco Systems ISO Standards SDN / DNAC CCNA (preferred)

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9.0 years

12 - 26 Lacs

Navi Mumbai, Maharashtra, India

On-site

This role is for one of the Weekday's clientsa Salary range: Rs 1200000 - Rs 2600000 (ie INR 12-26 LPA) Min Experience: 9 years Location: Mumbai, Navi Mumbai, Thane JobType: full-time We are looking for a Network Manager - IT Infrastructure with 9 to 12 years of experience in managing and supporting enterprise-level network operations. The ideal candidate will have a strong technical foundation in networking technologies, a proactive approach to infrastructure optimization, and a hands-on leadership style to guide the team through daily operations and complex projects. Requirements Key Responsibilities Lead and support network infrastructure operations to ensure 24x7 availability and optimal performance. Provide expert-level troubleshooting and resolution guidance on network-related issues including performance, capacity, and configuration. Design and implement network solutions using components such as firewalls, VPNs, proxies, wireless networks, switching, WAF, load balancers, SDN, and DNAC. Monitor network traffic patterns and proactively address vulnerabilities or security risks. Drive implementation of both small and large-scale network projects with a strong understanding of BGP and OSPF protocols. Work closely with cross-functional teams to meet business and client requirements while maintaining documentation and audit readiness. Ensure compliance with IT security standards, policies, and external audit requirements, including ISO compliance. Manage relationships with vendors and ISPs, including performance monitoring, SLA tracking, invoicing, and payments. Provide regular updates and reporting to senior management on network health, incidents, and project statuses. Actively contribute to infrastructure strategy, capacity planning, and adoption of emerging technologies. Required Skills & Experience 9-12 years of experience in IT infrastructure with a focus on networking. Strong hands-on experience with networking technologies such as Firewalls, VPN, Proxy, Wireless, Switching, Load Balancers, SDN, DNAC, and WAF. In-depth understanding of routing protocols like BGP and OSPF. Familiar with network-related security, compliance, and audit procedures. Solid knowledge of Windows/Linux environments, Active Directory, DHCP, DNS, and Cisco systems. Exposure to cloud and virtualization network architecture and associated security protocols. Strong problem-solving skills with experience in root cause analysis and implementation of corrective actions. Good understanding of ITIL processes and network operations governance. Strong communication and documentation skills to interact with internal and external stakeholders. Experience in capacity planning, performance tuning, and vendor/partner management. Key Technical Skills Networking Firewalls (e.g., Cisco, Palo Alto, Fortinet) VPN BGP / OSPF Load Balancers DHCP / DNS Network Security & Compliance Cisco Systems ISO Standards SDN / DNAC CCNA (preferred)

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3.0 - 6.0 years

4 - 7 Lacs

Mangaluru

Work from Office

Job Summary We are seeking a skilled and customer-focused Manager-Desktop Support to provide technical support and ensure the smooth functioning of desktop systems within the organization The role involves installing, maintaining, and troubleshooting hardware, software, and network-related issues on end-user devices Manage a team of Desktop Support engineers Key Responsibilities Install, configure, and maintain operating systems (Windows/Mac/Linux) and standard software packages Perform system upgrades, patches, and preventive maintenance Troubleshoot hardware, software, and network issues (LAN/Wi-Fi) in a timely manner Assist with user account creation, password resets, and access management in Active Directory or similar systems Maintain asset inventory and track hardware/software licenses Collaborate with the IT infrastructure team for escalations and backend support Set up and support video conferencing tools and collaboration platforms (Zoom, Teams, etc) Ensure adherence to IT policies, procedures, and security protocols Document incidents, requests, and resolutions in the IT ticketing system (e-g , ServiceNow, JIRA, Freshservice) Qualifications Diploma or Bachelors degree in Computer Science, IT, or a related field 8-15 years of experience in desktop support or IT helpdesk roles Strong knowledge of Windows OS, Microsoft Office 365, and endpoint management tools Basic understanding of networking concepts (IP, DNS, DHCP, etc) Hands-on experience with hardware troubleshooting (desktops, laptops, peripherals) Familiarity with ITSM tools and remote desktop support technologies Good communication and problem-solving skills Ability to work independently or as part of a team, sometimes under pressure

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5.0 - 6.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

GWSE Engineering - JD. Webtier engineer is responsible for availability, performance, efficiency, change management, monitoring, emergency response, and capacity planning on F5 , HA Proxy,. Layer 7 and GTM Devices. He or She will be responsible to deliver automations which makes these systems and platforms more reliable and efficient resulting in the Improved Client Experience Job Profile This role would be a team player who will be in the Webtier Engineering for the ongoing implementations and production systems for both internal ADP Users and Client Users. As a Specialist, should have the ability to multi-task while working under pressure and is expected to be flexible to provide after hours support on need basis to work in regular rotational shifts. This role requires frequently interfacing with functional and project teams and ensures clients experience World Class Service when engaged. As part of the Configuration Management and Automations he or she will help support the next generation of automation frameworks Preferred Qualifications 5 - 6 years of Experience & Competent to independently work on the most complex analyses and systems. Defines specifications for enhancements and has Interest in designing, analyzing and troubleshooting large-scale distributed systems along with a Bachelor’s Degree in Computer Science or equivalent education and experience. Expertise with Webtier Engineering which includes F5 management, , ASM, GTM and LTM devices etc Hands-on experience with monitoring, network diagnostic and network analytics tools Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement. Experience working with AWS or other Cloud platforms Strong hands on Linux platform Any automation or development expertise with Python or Shell is a plus Ensure network security, performance, and availability Collaborate with cross-functional teams to integrate network solutions with other systems Monitor network performance, identify bottlenecks, and implement optimizations knowledge of server administration, DNS, DHCP, Office365, and other Microsoft systems understanding of NAT, route maps, routing policies, and IPSEC VPN Troubleshoot complex network issues and provide timely resolutions Strong understanding on DNS, SSL concepts Experience creating architecture context diagrams using Visio or similar tools. Ability to take initiative and ownership on tasks & drive them independently. Good written and oral communication. Experience writing SQL queries and stored procedures. Good Troubleshooting skills. Ability to take initiative and ownership on tasks. Good written and oral communication Flexible to work in different shifts as business needs arises

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0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Job Description : Remote Desktop Support Team member is required to perform a support role for desktop related issue,, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems; researching answers; guiding client through corrective steps. Daily Activities: Dealing with International clients and have proficient international client support Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users Route problems to internal I.M. support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User Access and Exit controls. Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. Understanding on AD DS, Azure AD, DNS, DHCP, Azure VNET, Networks, Azure cloud. Help in organizing and managing of the business applications that is installed on Azure VD / Citrix. ITIL Knowledge (Incident /Problem /Change Management). Good understanding on Installing, upgrading, configuring of required Citrix VAAD and other virtualization products Good troubleshooting skills in Citrix printers, profiles, resource manager's thresholds, Azure VD host pool configuration Installed Application troubleshooting. Like MS office, outlook, Adobe, etc Windows OS troubleshooting Strong Analytical and troubleshooting skills, Troubleshooting complex and business critical issues Proficient in administering & troubleshooting Windows desktop operating systems(Win10/Win11) including good knowledge & understanding on Bitlocker, Registry advanced Windows issues. Good knowledge & understanding on Windows networking concepts LAN/WIFI including troubleshooting & isolating issues. Good knowledge on Windows Security Components (Certificates, Antivirus, VPN) Good knowledge on App install/uninstall troubleshooting & referring Log files/event viewer Good understanding on Windows Services, Configurations and Scheduled Tasks Demonstrate strong analytical, troubleshooting and problem solving skills Experience of working with ServiceNow for Incident management Good Knowledge on GPO, Device Drivers, Profiles, DHCP & DNS issues Please share your updated resume to babasuneel.gorre@hcltech.com

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1.0 - 5.0 years

3 - 7 Lacs

Gurugram, Delhi / NCR

Work from Office

Tehnical Support INTERNATIONAL Voice Process Skill-DNS,DHCP,Active Directory,Troubleshooting,O365 1Yr+ Exp inTehnical Support (International Voice Process) PKG Upto-8.4 LPA Loc-Gurgaon NP- Imm Joiner Rashi- 9027310680 or rashibimaginators@gmail.com Required Candidate profile Required Skills- International Voice Process,Technical Support,Service Desk,O-365,Active Directory,Troubleshooting,Technical Helpdesk,DNS,DHCP,APIPA,DORA,Outlook Configuration,IP Address,Ticketing

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

We are looking for a senior-level Network Support Engineer with over 5 years of experience in managing infrastructure technologies such as servers, firewalls, storage systems, NAS drives, and cloud platforms. Role: Project Controller Experience: 5+ years Budget: 4.5 LPA Key Skills & Experience: Must Have: 5+ years of hands-on experience in network support and infrastructure roles Server operating systems: Windows Server (2012 R2, 2016, 2019, 2022, 2024) Virtualization technologies: VMware, Hyper-V Firewall configuration and management: Sophos, SonicWall, FortiGate Network Attached Storage (NAS): setup, maintenance, troubleshooting Networking protocols and concepts: DNS, DHCP, LAN/WAN, switching, routing, TCP/IP Cloud platforms: AWS, Microsoft Azure, Google Cloud Security best practices: IDS/IPS, SIEM tools, firewall rule base analysis, vulnerability management Strong troubleshooting and problem-solving abilities in infrastructure environments Excellent communication skills (verbal and written) Leadership ability to manage and mentor a team of 3 or more engineers Ability to document technical procedures and create SOPs Project coordination and technical ownership Good to Have: Experience with ITIL-based IT processes (incident, problem, and change management) Exposure to IT audits and compliance checks Knowledge of automation or scripting tools (e.g., PowerShell, Bash) Familiarity with monitoring and performance tools for infrastructure Experience working in customer-facing roles and handling escalations Qualifications: Must Have: Diploma in Hardware and Networking OR B.Sc. in IT or equivalent Good to Have: Certifications in MCSE, CCNA, or VMware Key Responsibilities: Configure, monitor, and troubleshoot server infrastructure and network systems Install, manage, and optimize firewall and security policies across various devices Manage and maintain NAS drives and storage backup solutions Ensure uptime and performance of LAN/WAN and wireless networks Implement and maintain cloud network solutions on AWS, Azure, or GCP Lead a small team of engineers, guide technical operations, and manage escalations Maintain detailed documentation, including network diagrams, asset registers, SOPs, and incident logs Work closely with internal stakeholders and clients to translate business needs into effective technical solutions Contribute to IT audits and ensure best practices in cybersecurity and data protection Continuously explore new technologies for infrastructure improvement and cost optimization Lets connect on LinkedIn - www.linkedin.com/in/aneeshkjain

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5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education JOB DESCRIPTION – 5G CORE Summary Client wireless technology team is looking a passionate senior mobile packet core cloud architect in the 5G core technology team which owns 5G core design, development and automation realization. Today, Client unique DSDS architecture is at the forefront of mobile data offload services in the telecom industry. As Client mobile packet core is moving towards the true cloud-native architecture, the candidate will be responsible for 5G core network function deployment over the AWS EC2 cloud. The candidate must have experiences in 4G/5G packet core network development and in AWS cloud deployment for Telco applications. The candidate must be a team player and be able to collaborate with multiple Client XFN teams to tackle the toughest problems in our industry in order to timely deliver the 5G core NFs over the AWS cloud. The candidate should also provide mentorship to the broader wireless team to support our efforts in transitioning Client 5G core network onto the public cloud. Roles and Responsibilities: The successful candidate will be responsible for 1. Migrate 5G core network functions onto AWS EC2 cloud infrastructure, with containerized architecture, 2. Collaborate with both 5G NF vendors and the AWS teams to design, develop and deploy 5G CNFs over the AWS EC2 cloud, 3. Define system requirements for 5G core CNF LCM, performance management, inventory management, security and account management, and operation automation over the AWS cloud, 4. Collaborate with Client XFN teams (e.g., security, operation, business…) to drive innovative product solutions for cloud security and operation efficiency, 5. Design, architect, and implement solutions utilizing AWS services, Kubernetes, and containerization technologies, 6. Develop and manage highly scalable and reliable 5G core CNF deployment architecture on AWS EC2 cloud to ensure optimal performance and cost efficiency, 7. Deploy and manage containerized applications using Kubernetes and related orchestration tools, 8. Stay updated with the latest advancements in AWS services, Kubernetes, and containerization technologies, and evaluate their potential impact on our infrastructure and applications, 9. Troubleshoot and resolve infrastructure and application-related issues, working closely with the development and operations teams. 10. Collaborate with stakeholders to identify and implement automation and optimization opportunities across the infrastructure and deployment processes, 11. Collaborate with cross-functional teams to gather requirements and translate them into technical designs and specifications, 12. Develop and deliver knowledge transfer/training sessions related to 5G NF LCM, performance management and fault management to the broader packet core development and operation teams. 13. Document Operational and Maintenance Requirements and Procedures for 5G packet core CNFs operating over the AWS cloud, 14. Timely and effective communications with all stakeholders, Technical Experience and Professional Attributes: 1. 8 years’ experience in 4G/5G 3GPP packet core network development and operations, which includes lab development, field deployment, troubleshooting and issue resolving capabilities, 2. With Nokia packet core knowledge is preferred 3. 3 years’ experience in AWS cloud infra (especially EKS) architecture and development, 4. With telco cloud implementation experiences is preferred 5. Hands-on experience in AWS services: 6. Virtual Private Cloud (VPC), subnetting and security groups 7. Elastic Compute Cloud (Amazon EC2), Elastic Network Interfaces and Auto Scaling Groups 8. VPC Networking: Direct Connect, VPC Peering, AWS Route 53, Transit Gateway and others 9. Container services (ECS, EKS, ECR) 10. Able to develop and comprehensively understand artifacts (CIQ, Network diagrams, call flow documents, Deployment Procedures, MOPs, Manifest files, Helm charts etc.). 11. Proven skills in Configuring, Instantiating and Troubleshooting containerized 5G packet core Network Functions over the AWS EC2 cloud, 12. Knowledge of or Professional experience with the following: 5G features, 5G associated protocols, 5G call flows, FCAPS, 13. Prior experience with creating and communicating RCA’s (root cause analysis), 14. Knowledge of Internet protocols and services including DNS, DHCP, LDAP, SMTP, and HTTP, 15. Strong team player who can collaborate in a matrix organization with an open, engaging, and inclusive approach to work; communication is essential, 16. Ability to thrive in a High-Stress environment while working with Client XFN teams, Vendors and Leadership, 17. Conveying a strong sense of urgency, responsiveness, follow-through, and successfully managing outcomes are critical to success in this role, 18. Ability to grasp higher-level technology issues and troubleshoot to resolution, 19. Ability to span departments to assist in resolving network event outages, 20. Ability to quickly learn new tools and systems, 21. Excellent communication and presentation skills, 22. Demonstrated expertise in problem solving and technical innovation, 23. Experience with distributed systems and mission-critical systems is preferred, 24. Knowledge about SDLC, Agile and Software Engineering Methodology is preferred, 25. 3 years of experiences in LTE/5G roaming design and implementation is preferred, 26. 3 years of experiences in 4G/5G network DPI designs and implementation is preferred, 27. 3 years of experiences in 4G/5G network DNS design and implementation is preferred. Educational Qualifications: 15 Years of education, BE / BTech in Telecommunications or related skills. Additional Information: Team Player

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5.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Job Title: IT Server Infrastructure Location: Ghansoli, Navi Mumbai Candidate Specifications: Candidate should have 5+ years of hands-on experience in infrastructure engineering or system administration Strong Knowledge of: Operating System: Windows server, Linux (RHEL, Ubuntu) Virtualization: VMware vSphere, Hyper-V Cloud Platforms: Azure, AWS, or Google Cloud Networking: LAN/WAN, DNS, DHCP, VPN, Firewalls Scripting/Automation: PowerShell, Python, or Bash Job Description: Install, configure and maintain physical and virtual servers, storage systems and network components Monitor infrastructure performance and proactively resolve issues to ensure uptime and reliability. Manage patching, backups, and system updates in line with best practices. Support infrastructure-related projects such as server upgrades, cloud migrations, and network enhancements Collaborate with cross-functional teams to gather requirements, provide technical input, and execute delivery plans Manage virtualized and on-prem environments including provisioning, performance tuning, and lifecycle management. Implement and maintain security controls across infrastructure layers. Participate in audits and ensure infrastructure adheres to compliance standards

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0 years

0 Lacs

Gurugram, Haryana, India

Remote

JD -Network Support Engineer Key Responsibilities: · Network Configuration & Maintenance: Configure, monitor, and manage network infrastructure components including Cisco switches, Fortinet firewalls, and Unifi/Mireka access points. · Firewall Management: Implement and manage Fortinet firewall policies, VPN configurations, and security rules to protect the network from threats. · Troubleshooting & Support: Diagnose, troubleshoot, and resolve network issues related to switches, firewalls, access points, and overall connectivity. Provide 2nd level technical support for network-related incidents. · Network Performance Monitoring: Monitor the performance of network devices and ensure optimal network operation through proactive management. · Documentation: Maintain detailed documentation of network configurations, topology, and security policies. · Collaboration: Work closely with other IT teams to ensure network configurations meet operational requirements, security standards, and scalability for current and future needs. · Upgrades & Patches: Implement software upgrades and patches for networking devices as needed to ensure the latest security standards and functionalities. · Network Design Assistance: Assist in designing and planning new network segments, expansions, or infrastructure upgrades. · User Support: Provide networking support for end-users, ensuring reliable and secure access to resources, especially related to network connectivity, Wi-Fi issues, and remote VPN access. Key Skills & Qualifications: · Networking Knowledge: Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VLANs, routing, etc.) and hands-on experience with Cisco switches and routers. · Firewall Expertise: Hands-on experience configuring and troubleshooting Fortinet Firewalls, including VPNs, traffic filtering, and security policy management. · Access Points Management: Knowledge of Mireka and Unifi access point setups, configurations, and troubleshooting. · Networking Tools: Familiarity with network monitoring tools and troubleshooting utilities (e.g., Wireshark, Ping, Traceroute).

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0.0 - 3.0 years

0 - 0 Lacs

Calicut, Kerala

On-site

Company Overview We are a leading footwear manufacturing company headquartered in Kozhikode, Kerala, dedicated to delivering high-quality products with a focus on innovation and efficiency. Our dynamic work environment fosters growth and learning, and we are seeking a motivated IT Support Trainee Engineer to join our team. Job Title IT Support Trainee Engineer Location Kozhikode, Kerala Job Type Full-Time Job Summary The IT Support Trainee Engineer will provide technical support and assistance to ensure the smooth operation of IT systems within our footwear manufacturing company. The role involves troubleshooting, basic networking support, and IT-related administrative tasks, with a focus on Microsoft Office and Windows 10/11 environments. The ideal candidate will be a proactive problem-solver with 2-3 years of relevant experience and a strong connection to Kozhikode. Key Responsibilities Provide first-level support for hardware and software issues, including desktops, laptops, and peripherals. Troubleshoot and resolve issues related to Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.). Diagnose and fix Windows 10/11 operating system problems, including software installations, updates, and configurations. Assist in basic networking tasks, such as configuring routers, switches, and Wi-Fi access points, and troubleshooting connectivity issues. Perform IT-related administrative tasks, including user account management, system backups, and documentation. Support the maintenance of IT inventory and ensure timely updates of software and hardware records. Collaborate with the IT team to implement system upgrades and ensure cybersecurity best practices. Provide training and guidance to employees on basic IT tools and software usage. Respond to IT support tickets promptly and ensure timely resolution of issues. Qualifications and Skills Experience : 2-3 years of experience in IT support, troubleshooting, or a related field. Technical Skills : Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong knowledge of Windows 10/11 troubleshooting and configuration. Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP, LAN/WAN). Familiarity with IT administrative tasks, such as user account management and system documentation. Soft Skills : Excellent problem-solving and analytical skills. Strong communication and interpersonal skills to interact with employees at all levels. Ability to work independently and as part of a team. Proactive attitude and willingness to learn new technologies. Education : Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field. Location Preference : Candidates from Kozhikode, Kerala, are preferred to ensure familiarity with the local work environment. Additional Requirements Ability to work on-site at the company’s headquarters in Kozhikode. Willingness to work flexible hours, including occasional weekends, to support critical IT operations. Basic knowledge of cybersecurity practices is a plus. Why Join Us? Opportunity to grow within a reputed footwear manufacturing company. Exposure to a dynamic IT environment with hands-on learning opportunities. Collaborative and supportive work culture. Chance to contribute to the technological advancement of a leading organization in Kozhikode Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Shift: Day shift Work Location: In person Application Deadline: 30/07/2025 Expected Start Date: 01/08/2025

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0.0 - 5.0 years

0 - 0 Lacs

Hyderabad, Telangana

On-site

Job Title: Systems & Network Administrator Location: IDA – Nacharam & Department: IT Qualification: B.Tech.(CSE)/IT ) or Related field. Experience: minimum 3 to 5 years, & Salary: Rs.25,000/- to Rs.35,000/- Company Overview M/s.Analogics Tech India Ltd., is a leading electronic manufacturing company that specializes in producing high-quality electronic components and devices viz:-Handheld computers, Spot Billing Machines, Automatic Meter Readers, Modems & Solar Products etc., We are seeking an experienced Network Administrator to join our IT team and ensure the smooth operation of our network infrastructure. Job Summary The Network Administrator will be responsible for designing, implementing, and maintaining our network infrastructure, including servers, computers, laptops, network connections, software installation, and program installation. The ideal candidate will have experience in server maintenance, network security, troubleshooting, and technical support. Key Responsibilities 1. Network Administration: Manage and maintain the network infrastructure, including servers, routers, switches, and firewalls. 2. Server Maintenance: Perform regular server maintenance tasks, including backups, updates, and troubleshooting. 3. Computer and Laptop Maintenance: Maintain and troubleshoot computers and laptops, including hardware and software issues. 4. Network Connections: Ensure stable and secure network connections, including Wi-Fi and LAN. 5. Software Installation: Install and configure software applications, including operating systems and productivity software. 6. Program Installation: Install and configure programs, including custom applications and third-party software. 7. Troubleshooting: Troubleshoot technical issues, including network, hardware, and software problems. 8. Technical Support: Provide technical support to employees, including help desk support and training. Requirements: 1. Education: Bachelor's degree in Computer Science, Information Technology, or related field. 2. Experience: Minimum 3-5 years of experience in network administration, server maintenance, and technical support. 3. Technical Skills: Strong knowledge of network protocols, server operating systems (Windows/Linux), and network security measures. 4. Certifications: CCNA, CCNP, or other relevant certifications are preferred. Technical Skills: 1. Operating Systems: Windows, Linux, macOS. 2. Networking: TCP/IP, DNS, DHCP, Switches, Routers, Firewalls. 3. Server Management: Server installation, configuration, and maintenance. 4. Software Installation: Software installation, configuration, and troubleshooting Contact Person: P.Sreenivas S./ K.Amala 8019610574 / 8019058015, E-Mail-ID: hr@analogicgroup.com Company Address / Job Location: M/s.Analogics Tech India Ltd. Plot No.9/10, Road No.6, IDA Nacharam, Hyderabad – 500 076, Telangana Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Work Location: In person

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50.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Employer : Global Product Company - Established 1969 Why Join Us? Be part of a global product company with over 50 years of innovation. Work in a collaborative and growth-oriented environment . Help shape the future of digital products in a rapidly evolving industry. Job Title : Lead IT Support Engineer Job Location : Marathahalli , Bangalore(Hybrid) Exp Range : 10 to 20 years 🔧 What You’ll Do: Be the go-to expert for technical support across systems, software, hardware, and devices.Lead and mentor a skilled support team, ensuring smooth operations and exceptional service.Manage and resolve support tickets with precision and professionalism.Create and maintain user-friendly documentation, guides, and knowledge base articles.Conduct engaging tech workshops and training sessions for staff.Collaborate on system upgrades, patching, and security initiatives with our Infrastructure team.Support onboarding/offboarding processes and ensure seamless transitions. 🧠 What You Bring: 10+ years of hands-on IT support experience.Expertise in Windows, MacOS, iOS, and desktop/application troubleshooting.Strong grasp of networking concepts (DNS, DHCP, TCP/IP).Proficiency in MS Office 365, Active Directory, and provisioning tools.Excellent communication, organizational, and customer service skills.Experience with helpdesk applications and collaborative tools.Relevant certifications are a plus! 🌍 Why Join Us?Be part of a mission-driven company transforming education.Work in a collaborative, supportive, and innovative environment.Enjoy minimal travel (Make a real impact while growing your career.

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4.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

TAC Network Engineer Job Title: TAC Network Engineer / Network Support Associate Location: Bangalore Work Schedule: 24/7 Rotational Shifts | 4 Days Work Week Experience: 4+ YearsCCNP (Mandatory) Certification: CCNA /CCNP Looking for Immediate joiners Role Overview: We are looking for an experienced TAC Network Engineer to join our Technical Assistance Center team. This role is responsible for providing technical support, troubleshooting complex network issues, and ensuring the stability and performance of our customers' network infrastructure. The ideal candidate will have hands-on expertise in routing, switching, security, and network monitoring tools within enterprise environments. Key Responsibilities: Provide advanced technical support to enterprise customers for complex network-related issues. Troubleshoot and resolve incidents related to routing, switching, security, and network performance. Configure, manage, and troubleshoot routers and switches (Cisco, Juniper, Arista). Handle dynamic routing protocols (OSPF, BGP, ISIS), VLANs, STP, VRF, Routing Instances, BFD, VXLAN, and Data Center Fabric (Leaf & Spine). Collaborate with cross-functional teams to resolve customer issues efficiently within SLAs. Monitor network performance using industry-standard tools (SNMP-based systems, NetFlow, Splunk). Apply security best practices involving firewalls, VPNs, IPS/IDS, ACLs. Document network configurations, troubleshooting procedures, and solutions. Manage user-level tools such as Jira (ticketing), Slack, and Splunk for communication and issue tracking. Required Skills and Qualifications: Certifications: CCNA / CCNP Networking Fundamentals: In-depth knowledge of TCP/IP, DNS, DHCP, SNMP, OSI Model, and network architectures. Routing & Switching: Proficiency in configuring and troubleshooting enterprise routing and switching solutions. Network Security: Strong understanding of security principles and best practices (firewalls, VPNs, ACLs, etc.). Network Monitoring & Management: Experience with SNMP, NetFlow, monitoring tools, and performance optimization techniques. Hardware Expertise: Familiarity with networking hardware from vendors like Cisco, Juniper, Arista. Troubleshooting: Strong analytical and problem-solving skills with a methodical approach. Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly. Documentation: Ability to create clear and concise documentation for knowledge sharing. Tools: Working knowledge of Jira, Slack, and Splunk. https://forms.gle/i73p3onBeh1pACEB9

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2.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

Role Expectations: Implement and maintain network security measures, including firewalls, intrusion detection systems (IDS), and virtual private networks (VPNs). Design, deploy, and manage the organization's local area networks (LANs), wide area networks (WANs), and wireless networks. Install and configure network equipment, including routers, switches, firewalls, and wireless access points. Monitor network traffic, analyse performance metrics, and make recommendations for network optimization and performance enhance. Consolidated, deployed and monitored back office servers and SAN storage, Windows domain infrastructure, directly supporting internal staff workstations and laptops. Configure, manage network services like DHCP, DNS, and IP addressing Perform network administration tasks, including user management, access control, and network resource allocation. Diagnose and resolve network issues reported by end-users or detected through monitoring systems. Provide technical support and troubleshooting assistance for network-related problems, both remotely and on-site. Qualifications: Educational Qualifications: Bachelor's degree in Computer Science, Information Technology or MCSE/ MCSA/ MCITP Experience: 2+ years proven experience as a Network Administrator with network equipment, such as routers, switches, firewalls, and wireless access points. IT Skills: TCP/IP, routing, switching and network security principles and technical skills such as Linux, Hardware and Networking

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Currently seeking L2-Managed Services (Firmware) for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible to troubleshoot the device field issues and collaborate with all stakeholders for a prompt and acceptable solution. Responsibilities •Technical Troubleshooting: Provide advanced technical support for AWS IoT services, resolving complex issues related to device connectivity, data ingestion, security, and integration with other AWS services. •Customer Interaction: Interact indirectly with customers to understand their technical issues, provide timely updates, and ensure customer satisfaction through effective communication and resolution of problems via JSM (Jira service Management) . •Incident Management: Handle escalated cases from Level 1/Level 3/ Business support, taking ownership of issues and driving them to resolution while adhering to defined service-level agreements (SLAs). •Root Cause Analysis: Perform thorough analysis of incidents, identifying root causes and implementing preventive measures to minimize recurring issues and improve service reliability. •Documentation and Knowledge Sharing: Document troubleshooting steps (Confluence), resolutions, and best practices for internal knowledge base and customer-facing documentation, contributing to the overall improvement of support processes and customer experience. •Any Experience- Experience in Jira, AWS Services (Lambda, Cloudwatch, Kinesis Stream, SQS, IoT Core) , NewRelic will be an advantage . Requirements: •Hands on using device flashing tools and handling of hardware safely. •Basic concepts of embedded operating systems (RTOS/Linux), Micro controllers and memory management. •Understanding of embedded interfaces such as UART, SPI, USB. •Experience testing WLAN, Bluetooth, Cellular connectivity products. •Experience with IoT / IP protocols such as MQTT, COAP, TCP, UDP, DHCP, DNS, HTTPS, MDNS. Mandatory Skills: • IoT • RTOS • L2 Support • MQTT Protocol • Embedded-C • C++ • AWS

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7.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Job Summary: To administer our company’s computer infrastructure, we’re looking for a results-oriented IT administrator. The individual would be responsible for maintaining information systems and networks, as well as upgrading and installing new hardware and software, troubleshooting, data backup, and network security.Besides, to ensure success as an IT administrator, the candidate should be detail-oriented, displaying strong analytical and problem-solving skills. Compensation: The compensation will depend upon the experience and caliber you possess. Industry: Information Technology Department: IT & Operations Educational Qualification: Bachelor’s degree/Diploma in Information Technology, Computer Science, Information Security, or a related field. Proven experience as a System Administrator/ Network Administrator/ IT Administrator or similar role can be an added advantage. Key Responsibilities: Install, configure, and maintain hardware, software, and networking systems, including servers, workstations, routers, switches, and firewalls. Ensure compliance with software licensing agreements and maintain accurate records of software inventory. Implement and enforce IT security policies and procedures to protect the organization’s data and systems. Configure and maintain local area networks (LANs), wide area networks (WANs), and other networking components. Creating user accounts and performing access control. Provide technical support and assistance to end-users, including troubleshooting hardware and software problems, resolving network connectivity issues, and answering technical queries. Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures. Generate reports on system performance, incidents, and service requests to track trends and identify areas for improvement. Utilizing surveillance equipment for monitoring and keeping track on a daily basis. Key Skills Required: Strong knowledge of IT infrastructure components, including hardware, operating systems, networking protocols, and cybersecurity principles. Proficiency in system administration and network administration, with experience in Windows/Linux server environments, Active Directory, DNS, DHCP, and TCP/IP. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues effectively. Knowledge of IT security principles and best practices, including firewalls, antivirus software, intrusion detection systems, and data backup and recovery. Ability to prioritize tasks, manage multiple projects simultaneously, and work under tight deadlines. Strong attention to detail, organizational skills, and the ability to maintain accurate documentation. Expertise in creating, analyzing, and repairing large-scale distributed systems. Benefits and Perks: 5 Days working Flexible working hours Leadership opportunities, irrespective of the number of years you have worked & your educational background Exposure, training & mentorship of in-demand skill set Transparent and open culture Cool Infrastructure with Gaming Zone, Breakout Spaces , and Pantry Encashment of leaves Opportunity to work with industry experts No Dress code Paid Leaves Maternity / Paternity Leaves Health Insurance About Cyntexa We are a leading cloud service provider at the forefront of cutting-edge technologies. With a dedicated team of over 400+ experts, we specialize in delivering top-notch solutions across a spectrum of platforms, including Salesforce, ServiceNow, Google Cloud, AWS, and Azure. In the domain of Salesforce, we proudly stand as a trusted Summit Consulting Partner, showcasing our commitment to excellence and innovation. We grew from a team of 5 to more than 400+ in just 7 years.What made that happen? Every individual’s sheer passion for learning and growing.Our skilled professionals bring a wealth of knowledge across various Salesforce clouds, from Sales to Service and beyond. We thrive on transforming challenges into opportunities, where clouds aren't barriers, but gateways to unlimited possibilities. At Cyntexa, our passion goes beyond tech – we're architects of business value. Our mission is to empower organizations with strategically tailored solutions beyond conventional cloud services that drive the business forward. We help other organizations by providing value to them and helping them grow their business exponentially. We have worked with different industries such as health care, real estate, hospitality, compliance, etc. Apply at: https://cyntexa.com/apply-at-cyntexa/  Wanna get in touch? Send us your resume at hr@cyntexa.com or Give us a call at 9610098881

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0.0 - 1.0 years

2 - 3 Lacs

Ahmedabad, Gujarat

Remote

We are seeking a skilled Desktop Support Engineer to provide technical assistance to our Mumbai-based team. You will be responsible for resolving hardware/software issues, maintaining IT infrastructure, and ensuring seamless operations for end-users in a fast-paced environment. Key Responsibilities: Troubleshoot and resolve desktop/laptop hardware, software (Windows/macOS), and network issues. Install, configure, and maintain IT equipment (printers, scanners, peripherals). Provide remote/onsite support for Mumbai office employees via ticketing system. Manage user accounts, permissions, and security protocols in Active Directory. Collaborate with network administrators for server maintenance and cybersecurity compliance. Document solutions and maintain IT asset inventory. Mandatory Requirements: Experience: Fresher or 2+ years in desktop support or IT helpdesk roles. Technical Skills: OS: Windows 10/11, macOS, basic Linux Tools: Active Directory, Office 365, VPN, MDM Networking: TCP/IP, DNS, DHCP, Wi-Fi troubleshooting Education: Diploma/Degree in IT, Computer Science, or relevant certifications (CompTIA A+, Microsoft Certified Professional). Location: Mumbai-based (ready for on-site work). Preferred Qualifications: Experience with ITSM tools (ServiceNow, Jira). Knowledge of scripting (PowerShell/Bash). Familiarity with cloud platforms (Azure, AWS). Job Types: Full-time, Permanent, Contractual / Temporary Contract length: 1 week Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday Application Question(s): How many years of desktop support experience do you have? Are you comfortable working onsite in Mumbai? Are you interested in temporary IT support roles (Backup or On-Call)? Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Active Directory: 1 year (Required) Windows: 1 year (Required) Computer hardware: 1 year (Required) Location: Ahmedabad, Gujarat (Required) Work Location: In person

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