5240 Dhcp Jobs - Page 28

Job Summary We are seeking a highly skilled and motivated Senior Linux Engineer with a strong background in Red Hat Enterprise Linux (RHEL) administration and a deep understanding of software components. The ideal candidate will be RHCE/RHCSA certified with at least 2 years of hands-on experience in managing, troubleshooting, and optimizing Linux-based systems in a production environment. System Administration & Management This role will involve ensuring the stability, security, and performance of our critical infrastructure, as well as collaborating with development and operations teams to support our software Responsibilities : Install, configure, maintain, and troubleshoot Red Hat Enterprise Linux (RHEL) servers in a production environment. Perform regular system updates, patching, and security hardening following best practices. Monitor system performance, resource utilization, and logs to identify and resolve issues proactively. Manage user accounts, permissions, and group policies. Implement and maintain backup and recovery strategies. Develop and maintain shell scripts (Bash, Python) for automation of routine tasks. Configure and manage networking services (DNS, DHCP, NTP, SSH, FirewallD/iptables). Manage storage (LVM, NFS, CIFS) and file Components & Application Support : Possess a strong understanding of how software components interact within a Linux environment. Install, configure, and manage various software packages and dependencies. Troubleshoot application-level issues related to Linux OS, libraries, and configurations. Collaborate with development teams to ensure optimal performance and stability of applications deployed on Linux. Familiarity with containerization technologies (Docker, Kubernetes) and their deployment on Linux. Knowledge of web servers (Apache, Nginx) and application & Alerting : Implement and manage monitoring tools (e.g., Nagios, Prometheus, Grafana) to track system health and performance. Configure alerts and notifications for critical & Compliance : Implement and enforce security best practices for Linux systems. Conduct regular security audits and vulnerability assessments. Ensure compliance with organizational security policies and industry & Collaboration : Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides. Collaborate effectively with cross-functional teams, including developers, QA, and other operations staff. Participate in on-call rotation as needed (if applicable). Mentor junior engineers and share knowledge within the Qualifications : Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. RHCE (Red Hat Certified Engineer) OR RHCSA (Red Hat Certified System Administrator) certification is mandatory. Minimum 2+ years of hands-on experience in administering and supporting Red Hat Enterprise Linux (RHEL) systems in a production environment. Demonstrable knowledge of core software components and how they interact within a Linux ecosystem (e.g., libraries, daemons, inter-process communication, package management). Proficiency in shell scripting (Bash) and at least one other scripting language (e.g., Python, Perl). Solid understanding of networking concepts (TCP/IP, DNS, routing, firewalls). Experience with virtualization technologies (e.g., VMware, KVM). Strong problem-solving and analytical skills with a methodical approach to troubleshooting. Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced Qualifications (Nice to Have) : Experience with configuration management tools (e.g., Ansible, Puppet, Chef). Familiarity with cloud platforms (AWS, Azure, GCP). Experience with CI/CD pipelines and DevOps methodologies. Knowledge of database systems (e.g., MySQL, PostgreSQL) administration on Linux. Experience with version control systems (e.g., Git). Understanding of ITIL framework (ref:hirist.tech)

As a QA at Router Architects, you will play a crucial role in validating network features, ensuring system reliability, and conducting automated and manual tests. With 02 years of industry experience, you will collaborate closely with engineering and DevOps teams to enhance performance, scalability, and security of our intelligent systems and infrastructure. Your responsibilities will include designing and executing test plans, performing various types of testing (such as functional, regression, integration, and performance testing), troubleshooting and documenting bugs, and collaborating with development teams to resolve defects efficiently. You will also automate test scenarios using tools like Selenium, PyTest, or similar frameworks, analyze network behavior using tools like Wireshark and tcpdump, validate routing configurations, firewall rules, and ensure compliance with industry standards and security protocols. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field, along with 02 years of experience in QA or network testing roles. Additionally, you must possess a strong understanding of TCP/IP, DNS, DHCP, VPN, routing, and switching, familiarity with QA methodologies and tools, experience with test automation tools and scripting in languages like Python or Bash, knowledge of Linux environments, and excellent analytical and problem-solving skills. Strong written and verbal communication skills are also essential for effective collaboration within the team. While not mandatory, certifications such as CCNA, CompTIA Network+, or equivalent would be considered advantageous for this role. If you are passionate about solving complex challenges, ensuring the reliability and security of systems, and contributing to the future of intelligent infrastructure, we encourage you to apply for this position and be a part of our innovative team at Router Architects.,

You will be responsible for supporting and maintaining the enterprise network infrastructure as an L2 Network Engineer. Your role will involve managing switches (Meraki and Cisco), firewalls, and wireless technologies. You will handle escalated network issues, conduct routine maintenance, and assist in network upgrades. In this position, you will monitor and troubleshoot network performance issues across LAN, WAN, and Wi-Fi. You will address escalations from L1 support and resolve complex network incidents. Configuration and maintenance of network devices (Cisco, Fortinet, etc.) will be part of your daily tasks, along with executing network changes, upgrades, and patching in accordance with change management policies. Additionally, you will be responsible for documenting the network topology, managing IP addresses, collaborating with vendors and ISPs for issue resolution and service enhancements, implementing network security best practices, and participating in an on-call rotation. The ideal candidate for this role should possess at least 3-5 years of experience in network support or administration. Holding an ITIL certification would be beneficial. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols such as OSPF and BGP is essential. Experience with enterprise-grade switches, routers, and firewalls is required, along with familiarity with network monitoring tools like SolarWinds, PRTG, and Wireshark. Certifications like CCNA, CCNP, or equivalent are preferred. You should have strong analytical and problem-solving skills, as well as excellent communication and documentation abilities. Preferred qualifications for this role include knowledge of SD-WAN (Fortinet/Meraki) and exposure to ITIL practices and ticketing systems like ServiceNow.,

You are a skilled and proactive Network Consultant responsible for designing, implementing, optimizing, and maintaining robust network infrastructure for both the organization and clients. Your role involves managing enterprise-level networks and possessing solid knowledge of Netscape, Firewood, subnetting, and key network protocols. Your key responsibilities include designing, deploying, and managing scalable and secure network infrastructure, configuring and troubleshooting routers, switches, firewalls, and other network devices, monitoring network performance using tools like Nagios, PRTG, and SolarWinds, implementing and maintaining routing protocols such as BGP, OSPF, and TCP/IP configurations, collaborating with internal teams and clients to understand requirements, delivering customized network solutions, managing and maintaining DNS, DHCP, VLANs, and security systems including Palo Alto, Cisco, and Fortinet firewalls, working on cloud networking platforms such as AWS, Azure, and GCP, providing technical guidance, documentation, and post-implementation support. You must have skills in BGP, TCP/IP, CCNA / CCNP certification, Network Monitoring tools (Nagios), subnetting, and network design experience, hands-on experience with Netscape and Firewood as preferred tools/platforms. Good-to-have skills include DNS, DHCP, VLANs, Azure, AWS, GCP cloud networking, Juniper, CompTIA Network+, PRTG, SolarWinds, Palo Alto, Cisco, Fortinet firewalls. Qualifications required for this role include a Bachelor's degree (B.Tech/B.E.) in any specialization. This is a full-time, permanent position with day and morning shifts at the Yeshwanthpur Industrial Area, Bengaluru.,

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Welcome to Altera! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Responsibilities You will be responsible for managing and implementing software updates and patches specifically for Windows-based systems and Azure cloud environments. Interact with customers(Internal/External) to help troubleshoot and resolve product problems or issues Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements Track and document inbound support tickets and ensure proper notation of customer problems or issues Communicate with product development department to improve on current design or to identify possible problems with design Queue/ticket Management Monitoring infrastructure and Application events Basic level troubleshooting, followed by escalation to SMEs or MS Azure and Windows OS Fundamentals Stay abreast of current technology in products, design changes, and new products offered Qualifications Bachelor's Degree in computer science/IT Any relevant IT certification would be a plus. Proven experience in patch management for Windows systems, including SCCM deployment experience. Familiarity with Azure cloud services and patch management in the cloud environment Experience: 0-1 years' experience Understanding of SCCM, Win Server 2012, 2016 / Windows 10 environment Understanding of Windows administration troubleshooting ( DNS , DHCP , IIS, Windows Cluster, Event Logs, PerfMon , Disk Management ) Intermediate Knowledge of SQL ( SQL Jobs , Select Query ) Knowledge on Azure cloud concepts Experience in working with remote support tools International support experience (preferably US or Europe i.e. good command over verbal and written English) Knowledge/Experience on office applications, Word/Excel/PowerPoint/Team Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Description We are seeking a skilled Azure Virtual Desktop Engineer to join our team. The ideal candidate will have extensive experience in deploying, managing, and optimizing Azure Virtual Desktop environments, along with proficiency in Nerdio Manager and other Azure management tools. Key Responsibilities Configure and manage AVD host pools, workspaces, and session hosts. Implement and manage AVD images and scaling solutions. Ensure secure system access and control by implementing security policies and procedures. Optimize user profiles and performance using FSLogix. Troubleshoot and resolve issues related to virtual desktops and applications. Configure and manage Azure IaaS, VNet, NSG, and firewall settings. Utilize Azure Monitor, Log Analytics, and Diagnostics settings for monitoring and troubleshooting. Automate repetitive tasks to improve service delivery and reduce operational overhead. Utilize Nerdio Manager for Enterprise to manage and optimize AVD environments. Automate deployment and management tasks using Nerdio Manager. Collaborate with operational teams to identify opportunities for improvement. Follow ITIL processes and use ticketing tools like ServiceNow. Required Qualifications Associate or Bachelor's degree in Computer Science or related discipline, relevant experience may substitute for the degree 5-8 years of overall virtualization technology experience. 5-8 years extensive Microsoft server/desktop administration and Active Directory in multi domain forest environment (including GPOs, JSON, PowerShell scripting, DNS, DHCP, ADFS, RDS, SQL) Expertise in the Windows 10,11 operating environment, imaging process and Office 365 Experience creating, maintaining, and communicating complex information technology documentation Working knowledge of Azure administration Experience creating software packages, deployment, patch management, data, and cost analytics Knowledge of Azure cloud, networking, and enterprise architectures Experience with security hardening of VDI infrastructure. Hands-on experience with network connectivity to Azure. Experience working with multiple vendors such as Microsoft (primary), Citrix, and VMware Horizon (desirable but not required) Soft Skills Strong problem-solving and troubleshooting skills. Excellent communication and collaboration abilities. Ability to work independently and as part of a team Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Requirements Description and Requirements ob Description Position Title, Responsibility Level Tl/AM- IT Network Function IT Reports to Service Delivery Leader/SM Permanent/ Temporary Permanent Span of Control 4-5 Vendor resources Location Jaipur Basic Function Responsible for managing the IT Network (Cisco) both wired and wireless for Jaipur Site Responsible for Operations, Incident and Problem Management for Network Domain This position will be the primary conduit between the US, India (Jaipur) infrastructure teams for communication and escalation of issues Works with vendors and network operation team in the identification and resolution of complex network and voice problems Coordinate with vendor and monitors overall network & voice performance, including accountability for problem identification and escalation Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems within business committed SLA’s Hands on experience required on: Network (Cisco): Hardware - C9410/C9300/C6 500/C4500 series switches C8200/ISR 4451/ASR 1001 series routers Copper & fiber modules/cards Meraki & Cisco Access Point C4800/C3800/MR 56/9166 Software - Good exposure on Routing and switching concepts: Routing - BGP, EIGPR, MPLS, static, policy-based routing Switching - VTP, spanning tree protocols, VLAN, subnetting, port monitoring, port security, port mirroring Network/Protoc ol - Cisco IOS, LAN/WAN, TCP/IP, SNMP, ICMP, NAT, PAT, access list, FTP, SSH, telnet, Ethernet, WCCP, HSRP, DHCP, VOIP, Multicasting, ARP, CDP, Traffic policing, QOS Monitoring Tool and Dashboard - SolarWinds and Kiwi Syslog Meraki dashboard / DNAC Cabling - Copper/Fiber Standards - E1/T1/DS3/E3/O C3 Represent IT during Enterprise-wid e meetings and in crisis L3 Escalation point for Network and Voice issues (Software/Hard ware) from engineering perspective Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual’s to budget, processing of vendor’s monthly invoices, define service level agreements with Business partners Create and maintain documentation related to ISO 27001/ISO 2000 Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with core team (In India) to develop robust disaster recovery plan for the data / redundancies in network/voice etc Primary External Interactions Monthly / quarterly reviews with vendors, who are providing technical / hardware support to MetLife Vendor management, including timely billing to Service Providers Skills Technical Skills ITIL, CCNP (Routing & Switching) certification, Wireless certification Proficiency in MS-Visio, Project, PowerPoint and excel Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills (US) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 5 years of experience with 3-4 in BPO/ITES environment Open for working in shifts aligned with US/India About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Let s do this. Let s change the world. This onsite role is part of the global network operations team, supporting 24/5 coverage to ensure operational continuity and infrastructure resilience. The engineer will focus on maintaining and enhancing the availability, performance, and security of the global network infrastructure through hands-on engineering, structured fix, and continuous improvement. Success in this role requires a proven track record in Network Infrastructure Operations, with deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers). The ideal candidate will demonstrate strong execution skills, thrive in a fast-paced, matrixed global environment, and collaborate effectively with multi-functional teams. Attention to detail and a commitment to operational excellence are essential. Please note, this is an on-site role based in Hyderabad. Roles & Responsibilities: Implement and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and standard processes Collaborate with multi-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Bachelors degree with 8+ years of experience OR Masters degree with 6+ years of experience OR Diploma with 12+ years of relevant experience Functional Skills: Must-Have Skills: Previous, or current, CCNP certification (required) Proven experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc.) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Knowledge of automation tools and scripting (Python, Ansible, etc.) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or required for the role): CCNP certification ( required ) CCIE certification (preferred) F5 Certified Expert (preferred) Infoblox certification (preferred) Soft Skills: Excellent solve and analytical abilities Good communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information : This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will leads a network operations shift to ensure 24/5 coverage, operational continuity, and infrastructure resilience. The Manager is responsible for the global network infrastructure driving availability, performance, and security through hands-on engineering, structured troubleshooting, and continuous improvement. Success in this role requires a consistent record in Network Infrastructure Operations, including leadership of small, impactful technical teams. Candidates must bring deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers), a solid focus on execution, and the ability to thrive in a fast-paced, matrixed global environment. Collaboration with multi-functional teams and attention to detail are essential. Roles & Responsibilities: Implement and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and best practices Collaborate with cross-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications and Experience: Masters degree with 5+ years of experience in Network Operations, OR Bachelors degree with 6+ years of experience in Network Operations, OR Diploma with 8+ years of experience in Network Operations, OR Functional Skills: Must-Have Skills: Previous, or current, CCNP certification (required) Demonstrable experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc.) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Knowledge of automation tools and scripting (Python, Ansible, etc.) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or mandatory for the role): CCNP certification ( mandatory ) CCIE certification (preferred) F5 Certified Expert (preferred) Infoblox certification (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Good communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Job Summary We are seeking an experienced Infra. Technology Specialist with 7 to 10 years of expertise in Citrix ADC Radware ADC Infoblox DDI EfficientIP DDI AVI ADC Switching & Routing Cisco WireShark and F5 ADC. The ideal candidate will have domain experience in Food services and will work in a hybrid model with day shifts. This role does not require travel. Responsibilities Manage and optimize Citrix ADC and Radware ADC systems to ensure seamless network performance and reliability. Implement and maintain Infoblox DDI and EfficientIP DDI solutions to enhance network efficiency and security. Configure and troubleshoot AVI ADC and F5 ADC to support high availability and load balancing. Oversee the installation and configuration of Switching & Routing Cisco equipment to maintain robust network infrastructure. Utilize WireShark for network analysis and troubleshooting to identify and resolve network issues promptly. Collaborate with cross-functional teams to integrate network solutions that align with business objectives in the Food services domain. Provide technical support and guidance to team members and stakeholders to ensure effective use of network resources. Develop and document network policies and procedures to standardize operations and improve efficiency. Conduct regular network performance assessments and implement improvements to optimize system functionality. Ensure compliance with industry standards and best practices to maintain a secure and reliable network environment. Stay updated with the latest advancements in network technologies to drive innovation and continuous improvement. Participate in project planning and execution to deliver network solutions that meet organizational goals. Contribute to the companys purpose by enhancing network capabilities that support the Food services industry. Qualifications Possess extensive experience in Citrix ADC Radware ADC and Infoblox DDI. Demonstrate proficiency in EfficientIP DDI AVI ADC and F5 ADC. Have strong skills in Switching & Routing Cisco and WireShark. Exhibit domain expertise in Food services. Show ability to work effectively in a hybrid work model. Display excellent problem-solving and analytical skills. Maintain a customer-focused approach to network solutions.

Job Summary We are seeking a Technical Lead with 3 to 7 years of experience in Change LifeCycle Management Incident Management and End User Tools such as Nexthink. The ideal candidate will have expertise in Service Desk Service Now Windows Networking and Desktop Support - Remote. Experience in the Food Services domain is essential. This hybrid role requires a proactive individual to manage technical operations efficiently during day shifts. Responsibilities Lead the technical team in managing Change LifeCycle processes to ensure seamless transitions and minimal disruptions. Oversee Incident Management to quickly resolve issues and maintain high service levels. Provide expert guidance on End User Tools like Nexthink to enhance user experience and system performance. Manage Service Desk operations to ensure timely and effective support for end users. Utilize Service Now for efficient tracking and resolution of service requests. Implement and maintain Windows systems to ensure optimal performance and security. Coordinate Networking tasks to ensure reliable and secure connectivity across the organization. Deliver Desktop Support remotely ensuring users have the necessary tools and resources to perform their duties. Collaborate with cross-functional teams to align technical solutions with business needs in the Food Services domain. Develop and implement strategies to improve technical support processes and outcomes. Monitor system performance and provide recommendations for improvements. Ensure compliance with company policies and industry regulations in all technical operations. Contribute to the companys purpose by enhancing technical infrastructure positively impacting service delivery and customer satisfaction. Qualifications Possess strong experience in Change LifeCycle Management and Incident Management. Demonstrate proficiency in End User Tools specifically Nexthink. Have a solid background in Service Desk operations and Service Now. Exhibit expertise in Windows systems and Networking. Show capability in providing Desktop Support remotely. Bring domain experience in Food Services. Adapt to a hybrid work model with a focus on day shifts.

Role Overview We are seeking a senior engineer with strong hands-on Windows Administration background along with Azure experience to join our Cloud Platform Support & Engineering Team. Experienced with support operations team as technical escalation point from offshore with driving the technical conversations with customer technical team, work along with Lead Engineer and Technical Delivery lead in a fast-paced matrix environment. Key Responsibilities Technical Leadership: Lead technical discussions with customer engineering teams, delivering expert recommendations and best practices for Windows administration and Azure workload deployments, optimizations. Escalation and Resolution: Act as the primary escalation point for Windows (Compute, VMs) and Azure related technical issues, ensuring timely and effective resolution to minimize downtime and impact on customer operations. Collaboration: Work seamlessly within a matrixed environment and ability to work with more than one customer, partnering with Lead Engineers, Architects, Delivery Leads, and offshore support teams to ensure cohesive service delivery. Mentorship: Provide technical guidance and mentorship to L1 and L2 engineers, fostering skill development and operational excellence within the team. Stakeholder Engagement: Translate complex technical concepts into clear, actionable insights for non-technical stakeholders and leadership. Incident Reporting: Deliver timely incident reports and post-mortem analyses for infrastructure-related issues within managed Azure subscriptions, ensuring transparency and continuous improvement. Experienced in working with 24X7 Environment as escalation point. Technical Expertise Windows Administration: Manage, maintain and troubleshoot Windows Server environments across physical and virtual platforms Maintain Windows Failover Clusters and Always On Clusters for SQL Server or other enterprise applications. Configure, manage, and troubleshoot Microsoft IIS for hosting internal and external web applications. Perform system upgrades, patch management, and capacity planning. Monitor system performance and availability; implement improvements and resolve issues proactively. Collaborate with development, security, and network teams to ensure optimal configuration and integration of systems. Provide L3/L4-level support for infrastructure incidents and changes. File System Capacity & CPU and Memory Performance Management. Network connectivity troubleshooting Proficient in diagnosing and resolving network connectivity issues in Windows environments Experience using Windows built-in tools such as ipconfig, ping, tracert, nslookup, and netstat for troubleshooting Ability to analyse and interpret Event Viewer logs for network-related errors Experienced in managing and troubleshooting DNS, DHCP, TCP/IP, and proxy settings on Windows systems Familiarity with Windows Firewall and Defender configuration for network traffic control Knowledge of troubleshooting Ethernet, and VPN connections on Windows endpoints Ability to identify and mitigate common issues with Windows Network Location Awareness (NLA) Competent in using PowerShell for network diagnostics and automation Experience troubleshooting domain join issues and Active Directory network dependencies Patching using Cloud Native patching tools. Virtual Machine Backup and File System recovery. Local configuration of the Operating System (including the following roles: DHCP, DNS, Remote Desktop Services). Azure Cloud Services Understanding and working knowledge on commonly used Azure IaaS, PaaS, and SaaS services (App Services, VWAN, Application Gateway, AKS, Front Door, LB, Firewall, ExpressRoute, Service Bus, Azure Cosmos DB, SQL DB, Azure Cosmos DB, LogicApp, Storage Accounts, Function App etc) IaC (Terraform) knowledge and hands on experience (Custom modules is a plus) Strong background on observability implementation, alert refinements and troubleshooting skills, ability to recommend improved observability Azure DevOps: infra pipelines using Terraform AKS; configuration, provisioning, troubleshooting etc. Basic knowledge of Azure Cosmos DB, SQL DB Strong expertise in observability tools (e.g., Azure Monitor, Grafana), alert refinement, and troubleshooting, with the ability to implement enhanced observability practices. Proficient in Azure DevOps, particularly infrastructure pipelines using Terraform for automation and scalability. Advanced experience with AKS: configuration, provisioning, scaling, and troubleshooting. Monitor and manage application secret expiry for in-scope secrets, ensuring security compliance. Coordinate vendor escalations and support requests to resolve critical issues efficiently. Infrastructure as Code (IaC) Advanced proficiency in Terraform, including the development of custom modules for infrastructure automation. Qualifications: Experience: Total of 8-12 years of experience with Windows and Azure someone who has worked in Windows extensively and moved along with Azure (5+ years of Windows experience is desired) Leadership: Proven experience in senior engineer role in operations/support and engineering engagements, with a track record of mentoring junior engineers. Technical Skills: Deep understanding of cloud infrastructure, observability, automation, and security best practices. Communication: Excellent verb

Summary: We are seeking a highly skilled and motivated System Engineer specializing in Active Directory. The ideal candidate will have extensive experience in designing, implementing, and managing Active Directory environments. This role will be responsible for ensuring the stability, integrity, and efficient operation of the Active Directory infrastructure that supports core organizational functions and other tools as required. This position requires a proactive problem solver with strong technical expertise and a commitment to maintaining up-to-date best practices in AD management. Key Responsibilities: Design, Implement, and Manage Active Directory: Design, deploy, and manage Active Directory (AD) infrastructure, including AD forests, domains, Organizational Unit(OUs), Group Policies, trusts, and other tools as required. Maintain and support AD-related services, such as DNS, DHCP, and LDAP. Implement Group Policy Objects (GPOs) for security, software deployment, and other configurations. Develop and maintain AD forests, domains, organizational units (OUs), and trust relationships. Plan and implement AD schema extensions, upgrades, and migrations. Security and Compliance: Implement and manage AD security policies and access controls. Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA). Conduct regular audits of AD objects, permissions, and policies to ensure compliance with organizational and regulatory standards. Monitor AD for security breaches and respond to incidents. Automation and Optimization: Develop and maintain scripts for automation of common AD tasks using PowerShell or other scripting languages. Optimize AD performance and efficiency through regular tuning and updates. Maintenance and Support: Perform regular maintenance tasks, such as backup and recovery, patch management, and performance tuning. Provide Level 2 and Level 3 support for AD-related issues and other tools as required. Troubleshoot and resolve AD replication, authentication, and authorization issues. Collaboration and Documentation: Work closely with other IT teams to integrate AD with various applications and systems. Create and maintain comprehensive documentation of the AD environment, including architecture, configurations, and procedures. Document AD configurations, processes, and procedures. Provide training and guidance to IT staff and end-users on AD-related topics. Project Management: Lead or participate in AD-related projects, ensuring timely and successful completion. Develop and maintain project plans, schedules, and documentation. Coordinate with vendors and third-party service providers as needed. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 8+ years of experience in managing and supporting Active Directory environments. Experience with AD-related tools and technologies, such as Group Policy Management Console (GPMC), DNS, DHCP, ADUC, PowerShell, and Azure AD. Experience with AD integration with cloud services (e.g., Azure AD/ENTRA ID). Strong knowledge of AD architecture, design, and implementation. Proficiency in AD security best practices and compliance requirements. Strong PowerShell skills Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and a commitment to maintaining high standards of quality and security. Certifications (preferred): Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert CompTIA Security+ Location - - Pune/Bangalore/Delhi.

AS400 Development Experience. Should be able to setup reports in Equation Should have knowledge of Control files for deployment and understanding of how to setup input function How to add changes and support End of day Should be able to understand the User exits write code for it Should have clear understanding of Equation API structures and should be able to write new APIs What is the difference between various API naming conventions e.g. H56HSR, X56HMR etc. Should know about Additional Equation information and how to add at customer level, account level etc. Should have clear verbal and written communication skills in English

Meet the Team The team is responsible for design, development and delivery of Cisco NFVIS (Network Function Virtualization Infrastructure Software) product which is built upon Linux KVM technologies and deployed in marque customer deployments. NFVIS enables customers to manage the customer s VM (Virtual Machines) and Container lifecycles (both Cisco and 3rd Party). It is supported uniquely on Cisco custom hardware (ENCS, c8200-ucpe, c8300-ucpe) and Cisco General Compute HW (UCS-C series) and provisioned through Cisco SD-WAN orchestrator or built-in local NFVIS-GUI. The team has complete ownership of CI/CD with automation for the features and manages release collaterals (including security) for image posting. The team operates in high-touch model for key customer accounts to take relevant features through the adoption cycle in customer deployment. Team also works closely with rest of Cisco ecosystem like SDWAN, Thousand Eyes, Security & Trust Org, Cisco HW, Compute and Collaboration teams Your Impact Youre Software Engineer and will design, develop, and release in a dynamic agile environment, using modern methodologies and open-source tools. Whether a new feature or a bug fix, you will own your work and deliver the most elegant and scalable solutions, all while learning and growing your skills. You will work and collaborate with autonomous, multi-functional team of makers, doers, and disruptors who love to tackle real problems and meet real customer needs. Minimum Qualifications Experience in Linux, understanding of Kernel, virtualization technologies such as qemu, libvirt, kvm Expert level experience in Python, YANG, NetConf/REST API implementations Expert level experience in object-oriented programming languages like Java, Spring-boot, JUnit Expert level experience in object-oriented programming languages like Java Script, Angular, React Experience with networking concepts and protocols (DHCP, Bridges, VLAN, etc) A degree in Computer Science or related field and 5+ of experience Preferred Qualifications Work closely with cross functional teams to design and develop new features Work closely with fellow developers on software / system architecture Write specification documents and unit test plan Create estimates and schedules The candidate should be self-driven and have a background in build processes, scripting, and python automation. Automation using CI/CD pipelines and version control systems like Git

Job Summary As a Cloud Specialist with 7 to 10 years of experience you will play a pivotal role in managing and optimizing cloud infrastructure for our food services domain. You will leverage your expertise in Windows PowerShell Windows administration M365 Identity management DNS DHCP and Windows Server Admin to ensure seamless operations. This hybrid role requires a proactive approach to problem-solving and a commitment to enhancing our cloud capabilities. Responsibilities Manage and optimize cloud infrastructure to support the food services domain effectively. Implement and maintain Windows PowerShell scripts to automate routine tasks and improve efficiency. Oversee Windows administration tasks to ensure system stability and performance. Provide expertise in M365 Identity management to secure and manage user identities. Configure and manage DNS and DHCP settings to ensure reliable network connectivity. Administer Windows Server environments to support business operations and growth. Collaborate with cross-functional teams to align cloud solutions with business objectives. Monitor system performance and troubleshoot issues to minimize downtime and disruptions. Develop and implement best practices for cloud security and compliance. Conduct regular system audits to ensure adherence to company policies and standards. Stay updated with the latest cloud technologies and trends to drive innovation. Support the hybrid work model by ensuring remote access and connectivity for team members. Contribute to the companys purpose by enhancing cloud capabilities that impact food services positively. Qualifications Possess strong experience in Windows PowerShell scripting and automation. Demonstrate expertise in Windows administration and server management. Have in-depth knowledge of M365 Identity management and security protocols. Show proficiency in configuring and managing DNS and DHCP services. Exhibit a solid understanding of Windows Server environments. Bring experience in the food services domain to align cloud solutions with industry needs. Adapt to a hybrid work model with a focus on collaboration and communication.

HIRING FOR TECHNICAL SUPPORT Min 1yrs exp Loc- Gurgram CTC UPTO:-8.4LPA SKILLS DNS, DHCP, Troubleshooting, ticketing-tools Rotational shift **immediate joiners** For more details 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

About Sun Pharma: Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$ 5.4 billion. Supported by 43 manufacturing facilities, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Job Summary We are seeking an accomplished and strategic Senior Domain Lead to oversee enterprise email and collaboration systems, Active Directory (AD), Identity & Access Management (IDAM), and their security and cloud integrations. The role focuses on end-to-end management and security governance across hybrid environments, ensuring scalable, secure, and compliant digital identity and collaboration infrastructure. Roles and Responsibilities 1. Infrastructure & Operations Management Manage daily operations for Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory (on-prem and Azure AD), and domain services. Ensure stability and performance of hybrid AD and collaboration systems through proactive monitoring and incident management. Maintain internal and public DNS, DHCP, certificates, and domain name configurations. 2. Identity & Access Management (IDAM) Own the implementation and operation of IDAM platforms supporting user lifecycle management, access provisioning, and deprovisioning. Design and manage SSO, MFA, conditional access , and privileged access controls (PAM) using tools like Azure AD, SailPoint, or Saviynt. Ensure proper RBAC models, access certifications, and policy enforcement across systems. 3. Email & AD Security Strengthen security posture of email systems by configuring and maintaining anti-phishing, DLP, spam filtering, and encryption tools (e.g., Microsoft Defender for Office 365, Mimecast, Proofpoint). Implement and maintain DMARC, DKIM, SPF , and secure mail flow policies. Lead AD security hardening , including Tiered Administration, Kerberos policies, ACL reviews, and delegation best practices. Enforce least privilege , admin account separation , and monitoring of high-privilege actions (via SIEM or native auditing tools). Partner with SOC and Security teams to respond to identity and email-related threats or incidents. 4. Cloud Integration & Identity Governance Administer and secure cloud identity solutions across Azure, Microsoft 365, and third-party SaaS platforms. Align hybrid AD and Azure AD with cloud security frameworks and Zero Trust principles. Manage B2B/B2C identities, OAuth/SAML integrations, and conditional access policies for external partners. 5. Projects & Transformation Lead initiatives such as: Email platform migration or consolidation (e.g., from on-prem to M365), Deployment of IDAM platforms, Secure collaboration tool rollouts, Cloud-first identity transformations. Define project scope, success metrics, resource plans, and stakeholder engagement strategy. 6. Compliance, Governance & Risk Management Define and maintain governance frameworks for collaboration, identity, and directory services. Ensure alignment with compliance standards (e.g., GDPR, ISO 27001, HIPAA, SOX). Conduct periodic access reviews, admin audits, and mailbox permissions checks. Own documentation, runbooks, and policy lifecycle management. 7. Vendor & License Management Manage third-party service providers and tools across email security, cloud identity, and collaboration suites. Oversee licensing, renewals, and performance reviews. Evaluate and onboard new solutions as per evolving enterprise needs. 8. Leadership & People Management Lead a team of email, AD, cloud, and IDAM specialists. Assign responsibilities, set goals, and promote cross-skilling and upskilling. Ensure availability through structured support models, escalation procedures, and documentation. Job Requirements Educational Qualification : Degree or appropriate professional qualification Specific Certification : Certification & Trainings on following technology domains: Microsoft Certified: Enterprise Administrator Expert Microsoft Certified: Identity and Access Administrator Associate Azure Administrator / Security Engineer Associate Certified Information Systems Security Professional (CISSP) – optional but a plus ITIL Foundation / Intermediate Project Management Certification (PMP / Prince2) Experience : 12 - 15 Years Skills Technical Skills: Microsoft 365 administration: Exchange, Teams, SharePoint, Defender for O365 Hybrid AD and Azure AD, including AD Connect, GPOs, DNS, DHCP PowerShell scripting for automation and reporting Identity tools: SailPoint, Okta, Saviynt, Azure AD Premium Email security protocols: SPF, DKIM, DMARC Email filtering & security: Defender, Mimecast, Proofpoint AD security best practices and hardening (LAPS, tiering, auditing) Cloud identity and app integration (OAuth, SAML) Experience of running bigger projects Experience of AD consolidation Experience of IDAM rollout Experience of getting acquired companies email, AD, identity platform integration Experience of Microsoft O365 rollout, MDM and email security Soft Skills: Strong leadership, communication, and cross-functional collaboration High attention to detail, especially around security and compliance Problem-solving under pressure and with complex systems Strategic thinking with a proactive mindset toward continuous improvement Pharma industry experience is an advantage.

You are a dedicated and enthusiastic individual with a passion for customer support and IT services With 2 to 3 years of experience in End user/Desktop Support within the IT industry, you possess a working knowledge of debugging skills in the Windows environment Your experience supporting business and connectivity tools, including Microsoft Office, Outlook Exchange email, and Remote Access, has equipped you with the expertise needed to excel in this role You have a good understanding and experience with Windows Active Directory Services and Exchange email tools, and some knowledge of LAN/WAN, including TCP/IP and DHCP, is preferred Your ability to communicate clearly in person, in writing, and over the phone, coupled with your patience and politeness in handling customer calls, makes you an ideal candidate Strong interpersonal skills and attention to detail are among your key strengths Knowledge of UNIX, technical writing, MAC Operating System, networking, and/or Cisco Unified communications tools is a plus What You ll Be Doing: Providing IT support through phone, tickets, and chat to Synopsys workforce around the world- Resolving problems of moderate scope involving laptops/desktops, mobile devices, and applications- Handling common account issues and troubleshooting effectively- Providing ticket status updates to management and end-users- Maintaining effective relationships with end users- Exercising judgment within defined procedures and practices to determine appropriate actions- The Impact You Will Have: Ensuring smooth and efficient IT operations within Synopsys- Enhancing user satisfaction through prompt and effective problem resolution- Contributing to the overall productivity of the workforce by minimizing downtime- Supporting the implementation of IT projects and service delivery initiatives- Maintaining a robust IT knowledge base through content management- Fostering a positive user experience and maintaining high standards of customer service- What You ll Need: Technical degree or diploma in a related field- 2-3 years of experience in End-user/Desktop Support- Proficiency in debugging within the Windows environment- Experience with Microsoft Office, Outlook Exchange email, and Remote Access- Knowledge of Windows Active Directory Services and Exchange email tools- Who You Are: A strong communicator, both verbally and in writing- Patient and polite in handling customer interactions- Detail-oriented with excellent organizational skills- A team player with strong interpersonal skills- Adaptable and able to exercise sound judgment within defined procedures- The Team You ll Be A Part Of: Our Global IT Service Desk is the main entry point for all IT Products and Services at Synopsys- The team provides first-level, 24x7 support to some 25,000 employees worldwide via calls, chats, tickets, and walk-ups- With team members located in Mountain View, Shanghai, Hyderabad, Lisbon, Durham, and Bloomington, we participate in projects around service delivery, manage our IT Web knowledge base, and ensure the highest level of customer support- Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs- Our total rewards include both monetary and non-monetary offerings- Your recruiter will provide more details about the salary range and benefits during the hiring process- At Synopsys, we want talented people of every background to feel valued and supported to do their best work- Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability- Apply Save Job test Share Email LinkedIn X Facebook Benefits At Synopsys, innovation is driven by our incredible team around the world- We feel honored to work alongside such talented and passionate individuals who choose to make a difference here every day- Were proud to provide the comprehensive benefits and rewards that our team truly deserves- Visit Benefits Page Health & Wellness Comprehensive medical and healthcare plans that work for you and your family-Time Away In addition to company holidays, we have ETO and FTO Programs- Family Support Maternity and paternity leave, parenting resources, adoption and surrogacy assistance, and more-ESPP Purchase Synopsys common stock at a 15% discount, with a 24 month look-back-Retirement Plans Save for your future with our retirement plans that vary by region and country-Compensation Competitive salaries

At F5, we are building a distributed cloud services platform (XC) to support large-scale, high-performance, and highly available services across multi-cloud environments- The Control Plane Team at F5 is seeking an experienced Senior Software Engineer with strong technical knowledge of networking fundamentals, microservice architecture, and distributed systems particularly in AWS environments with Kubernetes orchestration- You will contribute to the development and lifecycle of a multi-cloud distributed platform, primarily within AWS, leveraging Kubernetes (K8s) for orchestration- You will work with a team of experts in design and development- As a Software Engineer 3 , you will implement stable and high-performance applications- You ll evaluate various open-source and commercial technologies, components, libraries, and tools to help build a highly available, scalable, and manageable system- Key Responsibilities Write hands-on code in multiple languages with a focus on performance, scalability, maintainability, and flexibility- Collaborate with cross-functional teams for end-to-end feature development, taking ownership and accountability- Develop and maintain applications using Go and C++, emphasizing scalability and high availability in distributed cloud environments- Write clean, maintainable, and efficient code following industry best practices and coding standards- Take ownership of software components, ensuring the delivery of complete solutions that meet functional, scalability, performance, and manageability requirements- Participate in defining new software architectures, products, and solutions- Knowledge, Skills, and Abilities Proven experience with cloud technologies, especially AWS and Kubernetes, and with deploying scalable, distributed systems with a strong focus on performance and security- Solid understanding of API-driven product development- Proficiency in C++ and Go, with a strong track record of contributing to complex software development projects- Hands-on experience with Docker, Kubernetes, and microservices architecture in cloud environments- Good understanding of computer networking (e-g-, DNS, DHCP, TCP, IPv4/v6) Experience with network service technologies (e-g-, HTTP, gRPC, TLS, REST APIs, OpenTelemetry)- Excellent analytical, troubleshooting, and debugging skills- Qualifications Typically requires a minimum of 6+ years of related experience with a Bachelors degree; or 4+ years with a Masters degree; or equivalent work experience- Nice to Have Experience working on metrics collection, observability frameworks, or telemetry pipelines- Familiarity with configuration propagation in distributed systems- Background in building systems with strong monitoring, alerting, and tracing capabilities (e-g-, Prometheus, Grafana, Telemetry)-

About the role The L1 NOC Engineer is responsible for 24/7 monitoring of IT infrastructure, responding to alerts, performing basic troubleshooting, escalating issues based on defined SOPs, maintaining incident logs, and ensuring SLA adherence. They will work in shifts and coordinate with L2/L3 teams for issue resolution. Here s What You ll Do in This Role Basic knowledge of networking (TCP/IP, DNS, DHCP). Basic understanding of Security. Experience using any ticketing platform (Jira, Freshservice, ServiceNow, etc.). Understanding of monitoring tools (e.g., Zabbix, SolarWinds, Nagios), Experience with Windows/Linux OS basics, Incident/ticket logging (e.g., Jira, ServiceNow), Good communication and documentation skills, Willingness to work in shifts. Optional Skills Basic scripting knowledge (Shell, PowerShell) Exposure to cloud monitoring (AWS/Azure) Familiarity with ITIL processes

Description Associate Technical Support I Bangalore, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that s simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit www.anthology.com. We are seeking a highly motivated Associate Technical Support I to join our Global Support t eam. In this role, you will be responsible for providing first-level support on application and infrastructure issues, documenting root cause analyses (RCA), creating knowledge base articles, and ensuring smooth communication with c ustomer s. This position offers an exciting opportunity to develop your technical skills and grow within a global team, supporting critical systems and applications. The ideal candidate will be flexible, with strong problem-solving abilities and the ability to work in a fast-paced, dynamic environment. Specific responsibilities will include: First-Level Support Provid ing initial support for application and infrastructure issues, ensuring timely resolution or escalation to the appropriate team Troubleshoot ing and resolv ing common technical problems related to operating systems, networks, and applications Communicat ing with clients via email, chat, and phone to provide updates and resolve issues Root Cause Analysis & Knowledge Base Document ing Root Cause Analyses (RCA) for recurring incidents and creat ing knowledge base articles to share solutions with internal teams and clients Continuously improv ing knowledge base content and contribut ing to the creation of documentation to address common issues C ustomer Communication Effectively communicat ing with c ustomer s, ensuring clear updates and timely resolutions for reported issues Act as a liaison between technical teams and c ustomer s to ensure a smooth support experience On-Call & Shift Work Participat ing in on-call support on a weekend rotational basis, ensuring systems remain operational during off-hours Willingness to work in a rotational shift, providing flexibility for 24/7 support coverage. Problem-Solving & Troubleshooting Demonstrat ing strong analytical and problem-solving skills, identifying the root causes of issues and providing effective solutions Proactively monitor systems and escalate issues when necessary to minimize downtime Collaboration & Teamwork Collaborat ing with cross-functional teams (e.g., infrastructure, application development, and support) to resolve issues Maintain ing effective communication with internal and external teams, ensuring smooth handoffs and resolution of issues The Candidate: Required skills/qualifications: 0- 2 years of experience in IT support, system administration, or a related field Familiarity with ticketing systems such as ADO & Salesforce Proficiency in Windows or Linux operating systems Basic understanding of network protocols (TCP/IP, DNS, DHCP) Experience in web server management and associated troubleshooting Basic knowledge of SQL (writing basic queries) PowerShell scripting skills for automation and troubleshooting Familiarity with Microsoft Azure or Amazon Web Services (AWS) cloud platforms Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams Strong problem-solving and analytical skills to troubleshoot and resolve issues quickly Ability to handle multiple tasks in a fast-paced, dynamic environment Strong attention to detail and commitment to high-quality service delivery Fluency in written and spoken English Preferred skills/qualifications: Understanding of virtualization technologies (e.g., VMware, Docker) Knowledge of CI/CD pipelines and automation tools Familiarity with ITIL processes or frameworks

Location: Mumbai Designation: Deputy Manager Entity: Deloitte Touche Tohmatsu India LLP Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Your work profile. 6+ Years of experience in managing and maintaining the infrastructure, tools, and systems within the Security Operations Center (SOC) Excellent analytical and problem-solving skills, with the ability to analyze complex security incidents and identify actionable insights. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders. Strong understanding of networking concepts, protocols, and technologies, including TCP/IP, DNS, DHCP, and routing. Manage and Maintain SIEM, Automation, Threat Management, Anti-APT solutions Configure, deploy, and maintain the SOC platforms, including software updates, patches, and upgrades. Monitor the performance, health, and availability of the SOC infrastructure platforms and troubleshoot technical issues as needed. Manage user access controls, permissions, and role-based access within the SOC platforms. Develop and maintain runbooks, playbooks, and standard operating procedures (SOPs), procedures, design documents for SOC Platforms. Continuously assess and optimize the SIEM configuration, correlation rules, and detection mechanisms to improve accuracy and reduce false positives. Conduct regular reviews of SIEM performance metrics, rule effectiveness, and alert thresholds to ensure alignment with security objectives. Integrate the SIEM platform with other security tools, systems, and data sources to enhance visibility and streamline security operations. Provide training and guidance to SOC analysts on SIEM best practices, use cases, and investigation techniques. Proficiency in scripting languages (e.g., Python, PowerShell) for automation and customization. Desired qualifications B.E / B.Tech (Tier 1/2) in Computer Science, Information Technology or related fields Certification s requirements: CISSP, vendor specific SIEM certifications are preferred.

Linux administration (RHEL, Ubuntu, Oracle Linux, SUSE): install, configure, patch, harden, and tune systems. Shell scripting (Bash, sh, ksh): automate tasks and build health check/monitoring scripts. Networking fundamentals: TCP/IP, DNS, DHCP, routing, VLANs, and troubleshooting using tools like netstat, traceroute, tcpdump. Storage management: LVM, RAID, NFS, SAN, iSCSI, and disk management. User and permission management: users, groups, sudoers, PAM, and file permissions. System monitoring and troubleshooting: using top, htop, iostat, vmstat, journalctl, and log analysis. Security best practices: SELinux, firewalld/iptables, SSH hardening, vulnerability remediation. Virtualization and containers: familiarity with KVM, VMware, Docker basics. Strong analytical troubleshooting skills. Clear documentation skills for processes and configurations. Good time management to handle patching, KTLO, and project work. Ability to collaborate across multiple technical teams

Linux administration (RHEL, Ubuntu, Oracle Linux, SUSE): install, configure, patch, harden, and tune systems. Shell scripting (Bash, sh, ksh): automate tasks and build health check/monitoring scripts. Networking fundamentals: TCP/IP, DNS, DHCP, routing, VLANs, and troubleshooting using tools like netstat, traceroute, tcpdump. Storage management: LVM, RAID, NFS, SAN, iSCSI, and disk management. User and permission management: users, groups, sudoers, PAM, and file permissions. System monitoring and troubleshooting: using top, htop, iostat, vmstat, journalctl, and log analysis. Security best practices: SELinux, firewalld/iptables, SSH hardening, vulnerability remediation. Virtualization and containers: familiarity with KVM, VMware, Docker basics. Strong analytical troubleshooting skills. Clear documentation skills for processes and configurations. Good time management to handle patching, KTLO, and project work. Ability to collaborate across multiple technical teams