5188 Dhcp Jobs - Page 23

You will be responsible for providing end user support including desktop support for Windows operating system. This will involve local and network installation, troubleshooting issues related to Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, and Admin Commands. Your duties will also include addressing user tickets concerning hardware, software, and networking. You will be required to guide customers through the process of installing applications and computer peripherals by asking targeted questions to diagnose problems. To be successful in this role, you should have 1-3 years of experience in Desktop and Laptop support. You will need to address user tickets related to hardware, software, and networking, walk customers through the installation of applications and computer peripherals, and ask targeted questions to diagnose issues. Additionally, you must be able to provide simple, step-by-step instructions to users, conduct remote troubleshooting, and test alternative pathways until the problem is resolved. Other responsibilities will include customizing desktop applications to suit user requirements, recording technical issues and solutions in logs, escalating unresolved problems to the appropriate support personnel, following up with clients to ensure system functionality, reporting customer feedback and potential product requests, and assisting in creating technical documentation and manuals.,

Senior Network Engineer Position: Network Engineer Location: Ahmedabad, Gujarat Reports to: NOC Manager Employment Type: Full-Time Position Overview: We are seeking a highly skilled and experienced Senior Network Engineer to join our dynamic Network Operations Center (NOC) team. The ideal candidate will possess advanced networking expertise and a strong background in troubleshooting and resolving complex network issues. This role is essential in ensuring the stability, performance, and availability of our client's network infrastructure across a variety of environments. As an Network Engineer, you will work closely with both junior engineers and senior technical teams to diagnose and resolve network problems, implement network changes, and perform routine maintenance and upgrades. You will serve as the highest level of escalation for NOC engineers and will be responsible for providing strategic solutions and technical leadership. Key Responsibilities: Advanced Troubleshooting & Issue Resolution: Provide expert-level troubleshooting and resolution for complex network issues, including Layer 2/3 protocols, routing, switching, security, and WAN/LAN/WLAN technologies. Handle escalated tickets from L1/L2 engineers and ensure timely resolution. Network Monitoring & Performance Optimization: Continuously monitor the health and performance of the network infrastructure using network management tools. Identify and proactively resolve potential bottlenecks, outages, or network degradation. Configuration & Deployment: Lead the configuration and deployment of network devices such as routers, switches, firewalls, and access point. Ensure all configurations adhere to industry best practices and security policies. Incident Management & Root Cause Analysis: Drive incident response during major network outages or service disruptions, coordinating with internal teams and vendors to restore service. Perform root cause analysis and implement long-term fixes to prevent recurrence. Documentation & Knowledge Sharing: Maintain comprehensive documentation of network configurations, standard operating procedures (SOPs), and troubleshooting steps. Share knowledge and mentor junior engineers, providing guidance on complex technical issues. Security & Compliance: Ensure that the network infrastructure is secured and compliant with industry standards and organizational policies. Work with security teams to identify and mitigate network security vulnerabilities. Collaboration with Other Teams: Work closely with other technical teams (e.g., Systems, Security, Application, and Support) to provide integrated solutions to network-related problems. Collaborate with vendors and third-party service providers for hardware support and issue resolution. Change Management: Participate in change management processes by providing risk assessments, impact analysis, and support for network changes and upgrades. Required Qualifications: Education & Experience: Bachelor’s degree in Computer Science, Network Engineering, Information Technology, or related field, or equivalent work experience. Minimum 5 years of hands-on experience in network engineering, with at least 3 years in a network operations or NOC role. Certifications: Cisco Certified Network Professional (CCNP), Certified Wireless Network Administrator (CWNA) or equivalent certifications required (e.g., Juniper JNCIP, Arista ACE, etc.). CompTIA Network+ and/or Security+ certifications are a plus. Additional vendor-specific certifications (e.g., Palo Alto Networks, Fortinet, etc.) are beneficial. Technical Skills: In-depth knowledge of TCP/IP, DNS, DHCP, SNMP, BGP, OSPF, MPLS, and other networking protocols. Expertise with routing and switching (e.g., Cisco IOS, Junos, Arista EOS, etc.). Experience with network security technologies, including firewalls, VPNs, and intrusion detection/prevention systems (IDS/IPS). Familiarity with network monitoring and management tools (e.g., SolarWinds, PRTG, etc.). Strong understanding of WAN technologies, including MPLS, SD-WAN, and VPN tunneling. Experience with cloud networking (AWS, Azure, GCP) is a plus. Knowledge of network automation tools (e.g., Ansible, Python scripting) is desirable. Soft Skills: Strong problem-solving abilities and attention to detail. Excellent communication skills (verbal and written). Ability to work well under pressure and in a fast-paced environment. Team-oriented with a collaborative mindset. Strong organizational and time-management skills.

Hiring for Leading ITES Company In Gurgaon and Pune for Technical Support Key Highlights: 1: Experienced with minimum 1 year exp in Technical Support on Paper (Mandate) 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks AD , DNS , DHCP ,365 (Aware of these Things) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs! Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY AD, DNS , DHCP LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

We are seeking an experienced and knowledgeable Senior IT Hardware & Network Engineer to lead and manage our organization’s IT infrastructure. The ideal candidate will have deep expertise in hardware troubleshooting, network management, server administration, and internet infrastructure, as well as hands-on experience in creating and maintaining IT inventory systems. This role involves designing, implementing, monitoring, and supporting all aspects of IT infrastructure across the company. Key Responsibilities:1. Hardware & IT Infrastructure: Install, configure, and troubleshoot desktops, laptops, printers, scanners, and other peripherals. Manage hardware lifecycle including procurement, deployment, upgrades, repairs, and decommissioning. Maintain detailed documentation of hardware assignments and physical asset inventory. 2. Network Administration: Design, configure, and manage LAN/WAN networks, switches, routers, firewalls, and access points. Monitor and optimize network performance, ensuring minimal downtime and high availability. Maintain secure and reliable internet connectivity, VPNs, and bandwidth allocation. Ensure network security through firewalls, VLANs, port configurations, and intrusion detection. 3. Server & Data Center Management: Administer and maintain Windows/Linux-based servers, file servers, and domain controllers. Manage user accounts, Active Directory, group policies, and access control. Handle server backup, storage management, and disaster recovery solutions. Perform routine maintenance, patching, and system upgrades. 4. Internet and Communication Systems: Maintain internet service, DNS, DHCP, proxies, and ensure secure browsing policies. Manage VoIP systems, email servers, and collaboration tools (MS Exchange, M365, G Suite, etc.). Coordinate with ISPs for uptime, outages, and upgrades. 5. IT Inventory Management: Create and maintain a comprehensive IT asset inventory system (hardware, licenses, etc.). Monitor stock levels of IT consumables and equipment. Generate periodic inventory reports and audits for compliance. 6. Technical Support and Leadership: Provide L2/L3 support for hardware, software, and network issues. Mentor junior IT staff and assign troubleshooting tasks as needed. Coordinate with vendors and service providers for AMC, warranties, and escalations. Required Skills and Qualifications: Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience). Minimum 5–8 years of experience in IT hardware, networking, and server management. Strong knowledge of LAN/WAN technologies, cabling, IP addressing, subnetting, and routing. Proficiency in managing Windows/Linux servers, DNS, DHCP, and Active Directory. Experience with virtualization (VMware, Hyper-V) and backup solutions. Familiar with IT asset management tools and practices. Certifications like CCNA, MCSA, CompTIA Network+/Server+ are a plus. Strong troubleshooting, documentation, and communication skills. Preferred Traits: Attention to detail and process-driven mindset. Excellent time management and ability to handle multiple priorities. Ability to work independently and under pressure. Strong team collaboration and leadership capabilities. Job Types: Full-time, Permanent

Warm Greetings from Fortune HR Solutions!! We have the following opening for our client, a reputed iron ore mining company in Hospet, Karnataka location requires, Manager - IT Location : Hospet (MSPL Corporate Office) Shift : General Shift ( Day ) (Reporting to Office is Mandatory, No Work From Home Policy) Experience : 8 - 10 years Educational Qualification: UG / PG : BCA / MCA , BSc / MSc Computer Science, BE / BTech IT Certified Course Linux (SUSE) , Networking JOB DESCRIPTION: Knowledge & Skills Required: Data centre management, Linux / SUSE Linux Server Technologies, Network & Data Security, Compliance& License management, VMware, VXrail, Vcenter management Windows Server, VMware, Networking and License Management, Software Management, Dell Servers and Hardware trouble shooting, Active Directory, DHCP and DNS Server SUSE Linux operating , O365 Administration, Email Security Vendor Management Key Responsibilities Areas : Handling Servers and Data Centre Management with backup and restore Network , Communication Management and Network security (Firewall Management) IT Technical Evaluation & Coordinate IT Procurement and vendor management ISP and Service Management for Various IT Services & Group IT Implementation of new projects with relevant Documentation S4Hana Hardware Landscape Management in coordination with external Support vendors CCTV management and Data Protection L2 & L3 Switching Configuration Management If interested pl share with your updated Resume / CV to madan@fortunehrsolutions.co.in along with the below details, Age: Exp: Current CTC: Expected CTC: Notice Period: Reason of Job Change: Current Location: Native:

*HIRING FOR GENPACT (Vendor Payroll)* Kindly fill in the form with the help of below mentioned link before attending the interview (Mandatory) & go through all the instructions mentioned in the form carefully before attending the interview to avoid any restrictions for the entry: https://forms.office.com/r/M4K9q8HHxH Shifts will be rotational Permanent WFO (Work from Office) *JD for Desktop Support* Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred. *JD for Global Servicedesk Engineer* Key Responsibilities: Provide first-line technical support globally via phone, email, and ticketing systems. Troubleshoot and resolve issues related to hardware, software, and network connectivity. Assist with OKTA MFA setup, password resets, and login-related support. Provision access to enterprise applications (e.g., Wi-Fi, shared drives, IBEX, NorthCEE). Resolve device-related issues such as system freezes, BitLocker, and driver problems. Support enterprise applications including Microsoft Office, VPN, Citrix, web browsers, and Cisco AnyConnect. Document incidents and resolutions accurately; contribute to knowledge base updates. Consistently meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Required Skills & Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. 24 years of experience in a service desk or technical support environment. Proficient in Windows and macOS environments, Office 365, and Active Directory. Excellent customer service, communication, and analytical skills. ITIL Foundation certification is an advantage.

Role Overview: We are looking for a Senior Cloud & Network Infrastructure Engineer who thrives in complex hybrid environments and enjoys taking ownership of technical escalations, infrastructure transformation, and network design. This role demands a unique blend of networking, cloud, DevOps, and technical leadership to support our mission-critical systems and guide our infrastructure journey across on-prem and cloud platforms. Key Responsibilities Networking & Infrastructure: Proven experience in designing and implementing hybrid network architectures , seamlessly integrating on-premises infrastructure with AWS using secure, scalable topologies and effective routing strategies. Strong hands-on expertise in Layer 2/3 networking , including switching , static and dynamic routing protocols , firewall configuration (with a preference for Fortinet ), wireless networks , and VMware-hosted environments . Proficient in AWS networking fundamentals , including VPC architecture , Internet/NAT/Transit Gateways , VPN setup , Direct Connect , and routing table configuration . Skilled in integrating enterprise authentication systems such as RADIUS , Azure Active Directory , and LDAP for secure access control. Experience with network monitoring and logging , utilizing centralized protocols and tools including SNMP , Syslog , and NetFlow for performance visibility and incident analysis. Cloud & DevOps (AWS Focused): Extensive hands-on experience with at least one major cloud platform preferably, AWS with strong knowledge in cloud architecture , core services , networking , and cost optimization models . Proven expertise in CI/CD pipeline development and management using tools such as AWS CodePipeline , Jenkins , or similar platforms. Strong working knowledge of Infrastructure as Code (IaC) practices using tools like Terraform and AWS CloudFormation . Proficient in containerization and orchestration technologies , including Docker and Kubernetes , with the ability to design self-healing and auto-scaling infrastructure. Capable of architecting vendor-agnostic solutions that leverage services across multiple cloud providers. Solid understanding of cloud security best practices , including identity/access management, encryption, and compliance controls. Demonstrated experience in leading multi-cloud migration projects and driving DevOps transformation initiatives in complex enterprise environments. Leadership & Operational Excellence: Provide hands-on guidance and support to the technical team across core infrastructure components including Windows Server , DNS , DHCP , Active Directory , and cloud platforms like Azure and AWS . Design, implement, and optimize robust infrastructure solutions, with a focus on on-premises to cloud migration and hybrid architecture. Collaborate with cross-functional teams to plan and execute modernization , migration , and transformation initiatives across infrastructure and cloud environments. Serve as a senior technical escalation point, offering deep expertise in troubleshooting , solution planning, and providing mentorship to team members. Leverage scripting tools such as PowerShell and Python to automate administrative tasks, streamline operations, and enhance system reliability. Work closely with project managers and business leaders to ensure that infrastructure strategies align with broader business objectives and timelines Maintain high standards for infrastructure security , data backups , system monitoring , and regulatory compliance across all managed environments. Preferred Skills & Qualifications: Strong experience across Windows Server , Azure/AWS platforms , and virtualized environments (VMware/Hyper-V). Excellent understanding of network security principles , authentication protocols , and cloud-native design patterns . Familiarity with ITIL processes , change management, and agile methodologies. Good to Have Certifications: AWS Certified DevOps Engineer Professional Cisco CCNA/CCNP Fortinet NSE Terraform Associate Certified Kubernetes Application Developer (CKAD) What You'll Bring: A passion for solving complex infrastructure challenges A collaborative spirit and mentorship mindset A hands-on approach to both architecture and troubleshooting A drive for automation, optimization, and transformation

About The Role We are seeking a highly motivated and focused IT Support Engineer to join our dynamic IT team. In this role, you will be the first point of contact for our employees, providing essential technical assistance and ensuring the smooth operation of our internal IT systems and infrastructure. You will play a crucial role in maintaining productivity by resolving technical issues efficiently and effectively, contributing to a positive and productive work environment. What You'll Do User Support & Troubleshooting: Provide first and second-level technical support to employees for hardware, software, network, and system-related issues, both in-person and remotely. Hardware Management: Install, configure, maintain, and troubleshoot desktops, laptops, printers, mobile devices, and other IT equipment. Software Support: Assist users with common business applications (e.g., Microsoft 365/Google Workspace, communication tools, productivity software) and troubleshoot software-related problems. Network & Connectivity: Diagnose and resolve basic network connectivity issues (LAN, Wi-Fi, VPN) and assist with network device configuration. System Administration: Manage user accounts, permissions, and access rights in various systems (e.g., Active Directory, cloud-based identity providers). Documentation: Create and maintain comprehensive documentation for IT procedures, troubleshooting guides, and knowledge base articles to empower users and streamline support. IT Asset Management: Assist with tracking and managing IT assets, including inventory, procurement, and decommissioning. Security Awareness: Promote and enforce IT security best practices among employees, assisting with basic security configurations and incident reporting. Collaboration: Work closely with other IT team members, vendors, and departments to escalate complex issues and ensure timely resolution. Onboarding/Offboarding: Support the IT aspects of employee onboarding (setting up accounts, equipment) and offboarding (account deactivation, equipment retrieval). What You'll Bring Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Experience: 3+ years of experience in an IT support, help desk, or desktop support role. Technical Skills: Strong proficiency in troubleshooting and supporting Windows and macOS operating systems. Experience with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint) or Google Workspace. Familiarity with network fundamentals (TCP/IP, DNS, DHCP) and troubleshooting basic network connectivity. Experience with Active Directory or other identity management systems for user and group management. Knowledge of ticketing systems (e.g., Jira Service Desk, Zendesk, ServiceNow) and ITIL principles. Basic understanding of cybersecurity principles and best practices. Soft Skills: Excellent communication skills (written and verbal), with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical abilities. Exceptional customer service orientation and a patient, empathetic approach. Ability to work independently and as part of a team in a fast-paced environment. Strong organizational skills and attention to detail.

We're looking for a Senior Network Engineer This role is Office Based, Pune Office Senior Network Engineer We see this as an exciting opportunity for someone who is proficient at managing all aspects of LAN/WAN network infrastructure including routers, switches, load balancers, and firewalls in both on prem and cloud environments. Reporting to the Associate Director, Network Engineering, this position will work closely with the Site Reliability Operations, Systems Engineering, and Software Development organizations in support of our state-of-the-art 24/7/365 production SaaS service offering. This critical position provides great visibility and individual growth potential for an ambitious IT professional but also requires proven experience with exponential growth on a global scale. You must be able to think creatively and work independently, presenting creative solutions to difficult networking problems. In this role, you will… Ideal candidate will have a strong networking background working with multiple vendors including Cisco, Palo Alto, Juniper, Arista, F5, A10, Brocade, and Meraki. Day-to-day operational support of network infrastructure and services maintaining, highly available, high performance data center network infrastructure involving multiple distributed systems in both on premise and cloud environments. Specific responsibilities include configuration, administration, upgrade and maintenance of network switches, routers, load balancers, and firewalls. Troubleshoot technical issues with other technical staff and end-users. Monitor and manage network security, traffic, and performance. Experience with several Network monitoring and administration tools: SolarWinds, Thousand Eyes, Panorama, New Relic, Grafana and Logic Monitor. Maintain Cornerstone’s global SaaS service ensuring all incidents are tracked and remediated, and changes are implemented under the auspices of Cornerstone’s policies and procedures. Develop documentation and diagrams supporting Standard Operating Procedure documents. Establishment of enterprise data network standards taking into account various in-flight initiatives. Managing medium to large scale public and private IP address schemes. Work with your team members and peer groups to ensure the security, availability, resiliency, and compliance with industry and regulatory requirements (ISO, SOC 1/2, FedRamp, PCI) in a fast-paced SaaS environment. Thorough understanding of network security aspects, common problems and solutions (ACL, firewall filtering, and VPN). You’ve Got What It Takes If You Have… In-depth knowledge and understanding of TCP/IP protocols, IP Addressing (DHCP, NAT, etc...), MPLS, VPN, VLANs, Load Balancing, and Wireless technologies. Proven experience in delivering network services and solutions in a mid-size or larger enterprise. CCNA level experience is required; CCNP certification or higher is preferred. 5- 8 years of network engineering in a datacenter environment. Experience with network change management control tools and policies. In-depth knowledge of OSPF and BGP routing protocols. L2/L3 switching on enterprise class hardware, including Arista, Cisco, Juniper, and Brocade switches and routers. Hands-on experience securing network environments with Palo Alto and Juniper Firewalls. F5 and A10 load balancers configuration and design principals. Must have extensive experience building scalable, highly available, mission critical network infrastructures. Excellent verbal and written communication skills. Team Leader, Team player, Dependable and Flexible. Deep analytical, interpersonal, organizational, communication & problem-solving skills. Security compliance experience as it relates to the network. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Consideration for privacy and security obligations. Extra dose of awesome if you have… Virtualization experience a plus. ITIL Certification a plus. Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

We are seeking a highly experienced and resourceful Lead IT Infrastructure Support Engineer to oversee and optimize enterprise IT systems, including Windows Server infrastructure and office network environments. This role demands a proactive problem solver with in-depth technical skills, a collaborative mindset, and the ability to operate effectively in a dynamic offshore delivery center environment. The ideal candidate will confidently manage complex IT infrastructure, resolve technical challenges, and contribute to improving IT processes and performance. Responsibilities Administer Windows Server environments (2008–2022), including Active Directory, DNS, DHCP, GPOs, DFSR, and MDT Ensure Windows 10/11 OS hardening, patch management, and proactive system health monitoring Configure and troubleshoot network devices like switches, routers, and firewalls Manage VLANs, firewall policies, NAT, and secure remote access solutions like VPN Support integration and maintenance of endpoint security tools Provide L2/L3 support for incidents, perform root cause analysis, and maintain accurate documentation Supervise IT asset management, coordinate hardware procurement, and liaise with vendors Create and maintain up-to-date configuration files, SOPs, and disaster recovery documentation Participate in compliance audits (ISO/ISAE) and infrastructure assessments Collaborate with global teams to optimize processes and enhance operational efficiency Requirements 8–12 years of experience in IT infrastructure support and administration Knowledge of Windows Server 2008-2022, Windows 10/11, and associated system tools Expertise in Active Directory, DNS, DHCP, MDT (LTE)/WDS, WSUS Skills in network routing, switching, VLAN management, and secure remote access solutions like VPN Background in Palo Alto firewalls and endpoint security solutions Familiarity with troubleshooting tools like ping, tracert, and nslookup Nice to have Competency in working with Palo Alto technologies Understanding of compliance standards and requirements for ISO/ISAE audits Flexibility to adapt to emerging IT technologies suitable for enterprise environments #EasyApply

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Supports delivery partners and/or teams, enhances support readiness, and ensures timely resolution by developing others. Performs thorough case reviews and customer wellness checks; ensures progression of cases to help solve increasingly complex technical issues. Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Contributes to Partner Technical Advisor (PTA) advocate/agent and engineer communities through knowledge sharing. Collaborates with internal teams, and sometimes external teams, for product and process feedback. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Case Management (Delivery Excellence) Conducts in-depth case reviews and wellness checks to ensure case progression and resolution. Acts as an escalation point and unblocks service delivery challenges. Provides process and technical feedback to improve case handling. Leads case triage meetings to share knowledge and optimize support. Managing Collaboration Activities Facilitates cross-team collaboration to resolve complex technical issues. Manages the swarming process to bring the right resources together quickly. Coaches engineers on internal collaboration and community-building. Works with stakeholders to drive top priority issue resolution. Process Improvement Gathers and shares feedback to enhance support processes and tools. Partners with managers and SDMs to plan and implement continuous improvements. Identifies process flaws early and advocates for necessary changes. Updates knowledge bases and evangelizes process best practices. Readiness Development Assesses skill gaps and designs training plans for delivery partners and internal teams. Supports readiness initiatives including mentoring, documentation, and knowledge sharing. Collaborates with multiple stakeholders to implement readiness programs. Supportability Activities Shares knowledge in internal communities and responds to engineering queries. Engages in reactive/proactive collaboration via swarming and issue management. Helps build communities across support roles to drive operational excellence. Drives quality and efficiency improvements in partnership with delivery leaders. Qualifications Required Qualifications: 4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience OR Bachelor's degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience. 3+ years of prior product, customer support and/or technical support experience OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications Azure Fundamentals (Cloud Concepts, Azure Networking – E.g. Creating subnets, Azure Compute – E.g. creating / provisioning Azure Virtual Machines) Azure Resource Management: Subscriptions / Licenses, Role Based Access Control, User / Administrator Roles Azure Active Directory Fundamentals (eg: User, Group, Domain Management). Azure Active Directory Collaboration Solutions (B2B, B2C) Managed Identity (Password Hash Sync / Pass Through Authentication) vs Federated Identity Hybrid Identity Solutions Windows Active Directory Services (including ADDS, Auth Protocols, FSMO Roles, Replications, Group Policies, User Profiles, etc.) Windows Networking (TCP/IP Fundamentals, DNS Zones, DHCP, etc) Office 365 Management AAD Connect / DirSync / MIM / FIM/ Active Directory Federation Services (or any other 3rd party federation) Privileged Identity Management Provisioning to SaaS Applications PowerShell scripting and commands Tools (Network trace – netmon /wireshark, Fiddler) Experience On Additional Technologies (good To Have) Microsoft Windows Servers and Client Operating Systems Exchange Server SQL Graph API Modern Auth Protocols (SAML, oAUTH etc.) Seamless Single Sign On ADAL/MSAL libraries Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

What You’ll Do Cisco seeks a Technical Consulting engineer and customer Delivery, to join some of the industry's brightest minds in developing and deploying today's most sophisticated Internet technologies. In this role, you will gain insight into the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge and specialize. Role & Responsibilities ⁃ Works for worldwide customers within their own team or with other Cisco teams to address problems and improve future products ⁃ Solves reported product and network problems of moderate to high complexity ⁃ Efficiently utilize databases of existing issues, debugging tools, and simple or moderate lab simulations to analyze problems and identify solutions with a high level of customer happiness ⁃ Keeps up-to-date with the latest technology trends/products in order to deliver high-quality support to customers Who You’ll Work With ⁃ CX Technology Group, which will be a part of the CX India Theatre ⁃ As part of the CX Support Services team you will have the opportunity to work with some of our largest customers across various domains, support sophisticated service requests, and develop automation & Innovation projects in-house, within the security domain Who You Are ⁃ The Technical Consulting Engineer will have a working background in the Security domain ⁃ Should have technical knowledge/experience of Working on features like NAT, ALG, HA, IDS/IPS Or working on AAA technologies like RADIUS, TACACS, DOT1X Or working on VPN technologies like IKEv1, IKEv2, PKI, SSL VPN, NHRP, GRE over IPsec, Remote Access VPN Clients, etc ⁃ Good understanding of Cisco ISE architecture and policies along with R&S concepts ⁃ Deep understanding of OSI model & protocols like ARP, TCP, IP, DHCP, DNS, IPSEC, ISAKMP ⁃ Working knowledge of Wireshark & programming languages like Python ⁃ Experience in working in a Customer support environment with excellent customer handling skills ⁃ Logical problem-solving approach and analytical skills Minimum qualification ⁃ Bachelor’s or Master’s degree in engineering ⁃ A minimum of 8+ years of experience with Security Technologies preferably Cisco ⁃ A minimum of 6 years of experience in a Support environment with proven ⁃ Troubleshooting experience in sophisticated environments ⁃ Cisco Security Certifications (CCNA Security, CCNP Security, CCIE Security) would be an added advantage ⁃ Linux, VMware knowledge would be a plus ⁃ Experience in working on Cisco Products - IOS/IOS-XE routers, ASA, FTD etc would be a plus ⁃ Passion and proven ability to learn and work in a diverse team environment Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We adopt digital and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can’t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!

Job Description We are hiring a highly experienced Network Specialist to lead and execute global WAN, SD-WAN, LAN, and WLAN initiatives across a large enterprise infrastructure. The ideal candidate must have hands-on experience in Cisco SD-WAN and should be capable of designing and implementing secure, scalable, and high-performance network solutions. Key Responsibilities Design, plan, and implement complex WAN / LAN / WLAN / SD-WAN network solutions. Execute network integration and transformation projects globally. Support architecture design, technical documentation (HLD, LLD), and knowledge sharing. Collaborate with cybersecurity, operations, and governance teams to ensure compliance. Act as Subject Matter Expert (SME) for WAN and network transport domains. Support incident resolution, performance tuning, and automation opportunities. Mandatory Skills Cisco SD-WAN End-to-end deployment & management (Must Have) Versa SD-WAN Implementation and troubleshooting (Preferred) Routing & Switching Protocols BGP, OSPF, MPLS, GRE, QoS TCP/IP Advanced level understanding LAN / WLAN / WAN / SD-WAN – Hands-on experience in large-scale enterprise environments Firewall & Network Security – Working knowledge of NGFW integration Cloud Networking Concepts – AWS Direct Connect, Azure ExpressRoute, Equinix, Megaport Tools – ThousandEyes, SevOne, CyberArk, Spectrum, MS Entra ID DNS, DHCP, DDI (Infoblox) – Configuration and management SASE / Secure Access / NFV Concepts – Versa/Cisco (Umbrella) preferred Documentation & Design – High-level and low-level network architecture Python (Basic scripting skills) – Preferred for automation Qualification & Certification Bachelor’s / Diploma in Computer Science, IT or relevant field Certifications preferred: Cisco Certified Network Professional (CCNP) Versa Certified SD-WAN Associate / Specialist (VNX100) For any queries reachout at gurpreet.singh@esolglobal.com / 7087000690 (WhatsApp)

We're hiring an L2+ Infrastructure Support Engineer with hands-on experience in Citrix, Azure, VMware, Windows Server, Ticketing tools and RMM tools. Apply now to join a dynamic MSP/hosting team!

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement IT infrastructure solutions that are scalable and optimized for operational efficiencies.- Ensure the smooth operation of the infrastructure by monitoring performance and addressing any issues or disruptions.- Provide technical expertise and guidance to clients and internal teams on infrastructure best practices.- Stay up-to-date with the latest trends and advancements in IT infrastructure technologies.- Assist in the evaluation and selection of hardware, software, and networking products.- Conduct infrastructure assessments and audits to identify areas for improvement.- Develop and maintain documentation related to infrastructure design, configurations, and processes.- Collaborate with cross-functional teams to ensure the successful implementation of infrastructure projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based infrastructure solutions.- Strong understanding of network protocols, routing, and switching.- Experience with network security technologies and best practices.- Knowledge of virtualization technologies such as VMware or Hyper-V.- Familiarity with network monitoring and management tools.- Ability to troubleshoot and resolve network issues.- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement network infrastructures that meet client specifications.- Provide technical expertise and guidance to clients on network infrastructure solutions.- Troubleshoot and resolve network infrastructure issues.- Ensure the security and integrity of network infrastructures.- Stay updated with the latest industry trends and advancements in network infrastructures.- Assist in the evaluation and selection of network infrastructure technologies and vendors. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based network infrastructures.- Strong understanding of network protocols and technologies.- Experience with network design and implementation.- Knowledge of network security principles and best practices.- Familiarity with network monitoring and troubleshooting tools.- Excellent problem-solving and analytical skills.- Effective communication and collaboration abilities. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement IT infrastructure solutions that are scalable and optimized for operational efficiencies.- Ensure the smooth operation of the infrastructure by monitoring performance and addressing any issues or disruptions.- Provide technical expertise and guidance to clients and internal teams on infrastructure best practices.- Stay up-to-date with the latest trends and advancements in IT infrastructure technologies.- Assist in the evaluation and selection of hardware, software, and networking products.- Conduct infrastructure assessments and audits to identify areas for improvement.- Develop and maintain documentation related to infrastructure design, configurations, and processes.- Collaborate with cross-functional teams to ensure the successful implementation of infrastructure projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based infrastructure solutions.- Strong understanding of network protocols, routing, and switching.- Experience with network security technologies and best practices.- Knowledge of virtualization technologies such as VMware or Hyper-V.- Familiarity with network monitoring and management tools.- Ability to troubleshoot and resolve network issues.- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Researcher, you will manage deliverables for Accenture's global business-facing sourcing and research capability. Your typical day will involve providing exceptional research expertise and unique industry knowledge. You will develop points of view that identify business opportunities for the Operating Groups and Service Lines, utilizing a wide range of online and other research sources to deliver insightful findings and recommendations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Engage in continuous learning to stay updated with industry trends and research methodologies.- Collaborate with cross-functional teams to enhance research outcomes and share insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of database management and system performance optimization.- Experience with system configuration and troubleshooting.- Familiarity with SAP landscape management and transport management.- Ability to implement security measures and manage user access. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement network infrastructures that meet client specifications.- Provide technical expertise and guidance to clients on network infrastructure solutions.- Troubleshoot and resolve network infrastructure issues.- Ensure the security and integrity of network infrastructures.- Stay updated with the latest industry trends and advancements in network infrastructures.- Assist in the evaluation and selection of network infrastructure technologies and vendors. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based network infrastructures.- Strong understanding of network protocols and technologies.- Experience with network design and implementation.- Knowledge of network security principles and best practices.- Familiarity with network monitoring and troubleshooting tools.- Excellent problem-solving and analytical skills.- Effective communication and collaboration abilities. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges, while adhering to defined operating models and processes. Your role will be crucial in maintaining the integrity and performance of systems across server and network areas, contributing to the overall efficiency of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of operating systems and server management.- Experience with troubleshooting hardware and software issues.- Familiarity with network protocols and configurations.- Ability to implement and maintain software solutions across various platforms. Additional Information:- The candidate should have minimum 2 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Azure Windows Virtual Desktop Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate smoothly. You will utilize your exceptional communication skills to provide quality support and maintain client satisfaction, while also leveraging your deep product knowledge to design effective resolutions for any challenges that arise. Roles & ResponsibilitiesDeployment and management of AVD resource group, workspace, application group, hostpool and session hosts. Deployment and management of personal/dedicated and pool/shared AVD virtual machine/session hosts. Create new AVD build image and update/replace session hosts. Create/Manage AVD master (gold) image Scale AVD host pools using Azure DevOps pipeline Troubleshooting of AVD and Windows 10 related issues. Installing applications on session hosts via PowerShell scripts. Professional & Technical Skills: Experienced in Microsoft Windows 10 administration and management. Experienced in Microsoft Azure and AVD (Azure Virtual Desktop). Experienced in deploying and managing AVD resource group, workspace, application group, host pool and session hosts. Knowledge of Azure DevOps Pipelines & Infrastructure as Code Experienced in Active Directory, Azure Active Directory, Group Policy Object and Configuration ManagerEducation Qualification:15 years full time education Additional InformationMicrosoft Azure Fundamental trained/certified Microsoft Azure Virtual Desktop trained/certified Microsoft Windows 10 trained/certified Microsoft Modern Desktop Management trained/certified Qualification 15 years full time education

Job_Description":" JOB Description for System Admin-L2 Customer Name JCB LOCATION Ballabhgarh DOMAIN System Admin / Wintel Admin Level (L1/L2/L3) L2 Required Relevant Domain Experience 4-5 Years in System Admi n Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) General shift Qualification Any Graduate. Certifications Required if ANY MCSA/MCSE and VMware will be value add Mandatory Requirement (If Any) Strong understanding of AD, DHCP and VMware Role Purpose Seeking a skilled Windows System Administrator with hands-on experience in Active Directory, DNS, DHCP, HP Blade Systems, and VMware (including SRM). The candidate will be responsible for supporting core server infrastructure, virtualization, system health, disaster recovery, and process compliance. JO B RESPONSIBILITIES Windows / Vmware Administration: - Manage Active Directory: create/ delete users, troubleshoot domain issues. - Maintain DNS/DHCP: - DNS record management. - DHCP scope management, IP reservation, IP filtering. - DHCP backup and restoration. - Perform firmware updates on HP Blade and Rack servers. - Conduct system housekeeping: - CPU/Memory/Disk space monitoring and management. - System log and event log analysis. - System state backup and recovery. - Handle incident, request , and change management: - Prepare RCA and MIR reports for major incidents. - Reinstallation support due to system failures. - Vendor coordination for escalations or hardware replacements. - Administer user account, terminal services, file servers, and clustering. - Maintain checklists (daily/weekly/monthly), track repeat incidents, and implement preventive actions. - Contribute to SOP and Knowledge Base ( KBase ) creation and updates. - Support continual service improvement, capacity planning, risk analysis, and performance tuning. VMware & Virtualization Support: - VMware vSphere / ESXi / SRM Administration: - Monitor and respond to events: - Remote site down. - Low disk/memory. - Storage SRA failure. - License expiration . - SRM SNMP traps and log file alerts. - Support Site Recovery Manager (SRM) activities: - Enable/Disable VM or consistency group recovery. - Assign roles for SRM tasks. - Export recovery plan steps and logs. - Support SRM in disaster recovery and BCP activities. - Perform SOP-based reinstallation/reconfiguration of virtualization infrastructure as needed. - Manage and troubleshoot vCenter, vSphere Replication, and SRM services. Technical Skills/Knowledge requirement Must Have:- 1) Strong understanding of Active Directory, DNS, DHCP (including backup, filtering, and reservation). 2) Experience with HP Blade Systems, Chassis 7000, ILO. 3) Basic to intermediate knowledge of VMware ESXi , vCenter, and SRM. 4) Familiarity with incident, change, and problem management (ITIL framework). 5) Expertise in system performance monitoring and preventive maintenance. ","

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our high-quality systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with remote desktop support tools.- Familiarity with system configuration and maintenance.- Understanding of network connectivity issues and solutions.- Ability to provide training and support to end-users. Additional Information:- The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Job Summary/Objective: Set up & Maintain On-premises Active Directory, Azure Hybrid Cloud Infrastructure Windows Administration on VMWARE/Hyper-V in Datacenter & Backup Administrator Skills: On-premise Active Directory Administrator & ADFS Administration Configure and manage Microsoft Intune for MDM and MAM Support hybrid Azure AD joined and Azure AD joined devices. Manage synchronization between on-premises Active Directory and Azure AD using Azure AD Connect. Window Server Administration in Data Center patching via WSUS or configuration management tools SCCM/Manage Engine Proficient PowerShell Scripting /.NET Programming Experience on VMWARE, Hyper-V Admin & Backup Tools, Work Experience on Azure Security Centre, Azure Defender, and Azure Sentinel (nice to Have) Work Experience in ISO27001/SOC2/GDPR Compliant Organization(Nice to Have) Good Document writing Skill on Microsoft Excel & PowerPoint Preparation Certifications: Exam AZ-800: Administering Windows Server Hybrid Core Infrastructure Exam AZ-801: Configuring Windows Server Hybrid Advanced Services SC-300: Microsoft Identity and Access Administrator Experience: Relevant 6 Years Personal attributes: Good Communication skills specially written, Excel and PowerPoint Preparation Team Leader, Effectively articulation of ideas, convey information. Addresses customer inquiries or issues promptly & professionally. Clear and concise communication is essential for understanding requirements & expectations. Work Environment : 5 Days in-office working, Posting at Faridabad/Greater Noida, May have to travel Chennai & Overseas Azure Intune & AD Admin Activities: Implement identity and access management solutions using Azure Active Directory (Azure AD). Manage and maintain the Azure Active Directory (Azure AD) environment. Create, modify, and delete user accounts, groups, and roles. Manage synchronization between on-premises Active Directory and Azure AD using Azure AD Connect. Implement and manage identity and access management (IAM)policies, including role-based access control (RBAC) and conditional access policies to enforce the principle of least privilege. Configure and manage Microsoft Intune for MDM and MAM. Create and deploy configuration profiles, compliance policies, app protection policies, and conditional access. Package and deploy line-of-business and store apps using Win32, MSIX, or Microsoft Store for Business. Integrate Intune with Azure AD, Microsoft Defender for Endpoint, and Autopilot for device provisioning. Implement Windows Autopilot for seamless out-of-the-box provisioning and enrolment. Monitor device compliance, remediate issues, and generate reports. Enforce security baselines, BitLocker encryption, antivirus and firewall policies. Troubleshoot Intune issues related to deployment, enrolment, or application distribution. Coordinate with security, network, and support teams to ensure endpoint protection and compliance. Support hybrid Azure AD joined and Azure AD joined devices. Maintain up-to-date knowledge of Intune and related technologies and apply best practices Integrate Azure AD with other cloud services and on-premises systems. Automate routine administrative tasks using PowerShell and other scripting tools. Manage single sign-on (SSO) configurations and integrate with external identity providers. Generate and analyse reports on user activities, access patterns, and security incidents. Assist with onboarding and offboarding processes to ensure proper access management. Work closely with IT, security, and development teams to implement and manage Azure AD solutions. Azure Network Admin Activities: Design and implement Azure network solutions, including virtual networks, subnets, network security groups (NSGs), and routing configurations. Manage and maintain azure network services such as Azure VPN Gateway, Azure ExpressRoute, Azure Firewall, Azure Load Balancer, and Azure Traffic Manager. Monitor network performance and troubleshoot network-related issues to ensure optimal performance and availability. Implement and manage network security measures, including firewalls, intrusion detection/prevention systems (IDS/IPS), and security policies. Conduct regular network assessments and audits to ensure compliance with industry standards and best practices. Azure Security Related Activities: Establish security policies, standards, and procedures for Azure environments. Conduct risk assessments and vulnerability analyses to identify potential threats. Design secure architectures for Azure cloud solutions, including network, application, and data security. Design and implement secure hybrid cloud solutions, integrating on-premises and Azure resources. Configure Azure security services, such as Azure Security Centre, Azure Defender, and Azure Sentinel, Azure Policy, Azure Blueprints Implement network security measures, including Azure Firewall, Network Security Groups (NSGs), and Virtual Private Networks (VPNs). Implement continuous monitoring and logging using Azure Monitor, Azure Log Analytics, and Azure Sentinel. Maintain comprehensive documentation of security policies, procedures, and configurations. Ensure compliance with regulatory requirements and industry standards (SOC2, GDPR, ISO 27001). Windows Server Admin Related Activities: Install, configure, and maintain Windows Server 2012/2016/2019/2022 systems. Manage Active Directory, DNS, DHCP, Group Policy Objects, and File/Print Services. Implement and support Failover Clustering and High Availability for business-critical services. Administer virtualized environments using Hyper-V and/or VMware vSphere. Ensure timely OS and software patching via WSUS or configuration management tools SCCM/Manage Engine Troubleshoot hardware, software, and performance issues, and perform root cause analysis. Design and maintain backup and disaster recovery solutions, including replication and restore testing. Collaborate with storage and network teams to maintain system performance and availability. Support hybrid integration with Azure AD, Intune, Microsoft Endpoint Manager, or MECM/SCCM (as applicable). Other Tasks: Identify potential risks or issues before they escalate Dealing with Customers for issues Embrace change, adapt quickly to shifting needs or conditions. Maintaining documentation of configurations, processes, and procedures Generating reports on performance, availability, and security metrics for management and compliance purposes Pay attention to details to ensure project requirements and deliverables are met accurately Review project documentation, monitor progress Work closely with diverse teams, stakeholders, and clients Provide Consultancy to the Customers