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7.0 - 10.0 years
0 Lacs
Gurgaon, Haryana, India
Remote
WINTEL -L3 JD SN Skill Experience 1 Technical Domain Lead (L3) B.E. / B. Tech/ MCA/MBA (On Site), OEM Relevant Certifications with minimum two technologies, 7-10 Years relevant experience, ITIL Certified Team Management To manage technical team of 10-15 people and to provide L3 level support. To train Wintel L1-L2 resources on processes and technologies Team Roster & leave management. Server Administration Hardening documents creation and management. Ensure hardening guidelines are followed before releasing into production Customer to provide existing hardening document. Migration of server OS from existing version to latest recommended version. Daily server checklist to be maintained every day and all errors related with services to be checked & appropriate actions to be taken. Provide monthly reports with the service uptime and calls status. System health check by tool provided by Customer. Vendor Coordination services for Hardware break fix for all servers as per the severity levels defined for equipment. Orderly system start-up and shutdown as per predefined procedures. User Account Administration. Monitor CPU utilization, disk space usage, services and server logs etc. using daily checklists. Coordination of installation of new servers / services as per business requirements. Configuring the print servers and resolving printing problems of the users. To ensure that all services (e.g., Domain / DNS / DHCP / Mail / VPN / FTP services are up and running). Ensure the uptime of these services as per SLA. Incident management for server incidents. Root cause analysis for problem management to be carried out. Third party vendor management. Adhere to the security standards and policies of Customer. Manage availability (measure uptime, monitor service, report) Performance monitoring of servers on daily\weekly basis & actions for non-performance will be analysed. Performance analysis of servers. Scripts for ease of operations management. Coordinate for installation of any remote software or hardware required to secure remote connectivity to servers. OS installation and up gradation, including firmware up gradation, Patch installation & management of software's. Review and recommend software patch and/or service pack implementation. Schedule required downtime for maintenance, and patch installation. Test and verify OS software patches, fixes or enhancements for in-scope servers Check that appropriate version of all appropriate patches, and all appropriate device drivers Patch installation of software's beyond the baseline will be done based on the SOP's provided by Customer (However this would be routed through the change management process and might attract a PCR based on volume and timelines, to be discussed and agreed during such implementation) Escalate disk, file and share incidents as needed in accordance with the incident management Monitor storage devices associated with in-scope systems Install and configure DAS (Disks, Volumes and Partitions) under the guidelines of the ITSM change process. (Customer to provide necessary guidelines and policies) Check that server backup requirements are appropriate, as impacted by any change management activities involving direct-attached or shared storage moves, adds, or changes. Troubleshoot the logical and physical disk configurations when an error condition or event is detected, as escalated via the incident management process. Monitor and manage share ownership and privileges and communication to end-users of normal Management of DNS servers, along with synchronization between primary secondary and DR DNS. Provide regular reports detailing storage changes, exceptions, or incidents. Run/monitor native operating system or Customer-provided defragmentation utilities and procedures. Respond to user requests for share creation Provide data owner with the information on share creation or modification. Will take reasonable measures to confirm that only authorized users have access to Customer's environment. Refrain from using privileged accounts without authorization. Work with Customer to implement the outcome of Customer's system classification. Provide appropriate network and system access to allow proper operation of Adhere to, at a minimum, Customer's security standards and policies Provide auditing and reporting on account usage, monitoring and violations as per the Customer policy. Work with Customer to implement the agreed quality password standards. Use available tools to enforce quality passwords. Remove or change default passwords within scope. Granting Roles to the users Troubleshoot and resolve resource-access issues. Manage password maintenance based on Customer's policies. Configure user access to desired resources via configuration of users and user related attributes (such as groups) within the supported Customer environment. Associate end users with specific, predefined access and capability characteristics of resources. Reconfigure user access to a resource due to a change in the server environment (such as the domain structure, logon servers, etc.) in accordance with Customer's change policies and Change Management Process. of Users through SR. Add access and capability characteristics of resources to existing groups. Associate access and capability characteristics of resources with defined groups. Document user accounts added or deleted from the domains or groups. Change all default passwords and perform password changes to all Vendor owner user and administration passwords and will change these passwords on a periodic basis. Check systems within its sphere of control adhere to the agreed password standards and procedures. Take reasonable measures to confirm that only authorized users have access to Customer's environment. Verify user performance issues reported by Customer or detected via the event monitoring process. Temporarily adjust monitoring criteria and/or events on affected resources during performance resolution activities. Work with Customer and third-party Vendors to whom Vendor is an agent for Customer to isolate and relieve performance bottlenecks. Isolate operating system performance issues and resolve or refer them in accordance with the escalation procedures. Review the general release, patch, or service pack list for potential resolutions for performance problems. Use the standard data center tool-set for system performance data collection and reporting provided by Customer. Recommend the server resource data to be collected and reported. Collect data for each monitored resource based on agreed performance data collection requirements. Generate standard reports and deliver to Customer. Provide Customer with an estimate of disk space needed for performance data. Proactively identify performance bottlenecks, where possible, during the monthly account reviews Recommend changes to remedy or prevent performance bottlenecks. Review with Customer recommendations based on historical trend analysis by resource. Schedule downtime, as necessary, to resolve performance problem Maintenance and execution of documented technical procedures Email alert configuration for production servers Closure of monthly Microsoft RAP activity for various windows environment i.e. - AD, SQL, IIS etc. Closure of VA-PT points raised by internal team and updating hardening document accordingly
Posted 1 week ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Azure AD/Entra ID Administrator Location: Kolkata Mode: 6 Days Work from Office Job Description Role Overview: We are seeking an experienced L3 Support Engineer with deep expertise in on-premises Windows Active Directory (AD) and Microsoft Entra ID (formerly Azure AD). The candidate will be responsible for maintaining and supporting the existing AD infrastructure, handling complex issues, and leading migration efforts to supported or latest AD versions. The role also includes managing identity, access, and hybrid synchronization across AD and Entra ID platforms. Key Responsibilities: Perform L3-level support and troubleshooting for Active Directory environments. Lead and execute AD migrations (e.g., from 2008/2012 to 2019/2022). Good knowledge in azure backup operations Manage and maintain Group Policy Objects (GPOs), DNS, DHCP, FSMO roles, and domain trusts. Support and optimize Entra ID / Azure AD, including Azure AD Connect, hybrid identity, and SSO configurations. Implement and maintain AD security best practices, including monitoring, auditing, and privilege management. Collaborate with security and compliance teams to align identity infrastructure with enterprise policies. Troubleshoot and remediate replication issues, authentication failures, and policy application problems. Participate in incident, change, and problem management processes (aligned with ITIL). Document architecture, policies, SOPs, and operational workflows.
Posted 1 week ago
0 years
2 - 3 Lacs
India
On-site
MEGA WALK-IN FOR TEACHERS Date : 28 june to 31 june 2025 Time : 9:00 am to 4:00 pm Venue : Mangadu, Chennai *Location:* RISHS International School, Mangadu *Department:* IT *Job Summary:* We are looking for a skilled *System Administrator* to maintain, upgrade, and manage our software, hardware, and networks. Your goal is to ensure that our technology infrastructure runs smoothly and efficiently. --- *Key Responsibilities:* * Install and configure software, hardware, and networks. * Monitor system performance and troubleshoot issues. * Ensure security through access controls, firewalls, and backups. * Upgrade systems with new releases and models. * Develop expertise to train staff on new technologies. * Create and maintain documentation and IT policies. * Manage servers, Active Directory, DNS, DHCP, and virtualization tools. * Monitor data center operations, backups, and disaster recovery processes. * Coordinate with external vendors for system upgrades or repairs. --- *Requirements:* * Bachelor’s degree in IT, Computer Science, or a related field. * Proven experience as a System Administrator, Network Administrator, or similar role. * Strong knowledge of system security, virtualization (VMware/Hyper-V), and scripting. * Problem-solving and communication skills. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person Speak with the employer +91 7094455752
Posted 1 week ago
0 years
2 - 3 Lacs
India
On-site
Network Design and Implementation: Designing, implementing, and maintaining network infrastructure, including LAN, WAN, and wireless networks. Planning and configuring network devices like routers, switches, and firewalls. Ensuring network security and data protection. Troubleshooting and Problem Solving: Identifying, diagnosing, and resolving network issues. Monitoring network performance and identifying potential bottlenecks. Providing technical support to users and other IT staff. Network Security: Implementing and maintaining network security measures, such as firewalls, intrusion detection systems, and VPNs. Staying up-to-date on the latest security threats and vulnerabilities. Collaboration and Communication: Working with other IT staff and stakeholders to ensure network needs are met. Communicating technical information clearly and concisely. Documentation: Maintaining accurate documentation of network configurations and procedures. Continuous Learning: Staying current with the latest network technologies and trends. Skills and Qualifications: Technical Skills: Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.). Experience with network devices (routers, switches, firewalls). Familiarity with network security technologies. Understanding of cloud networking concepts. Proficiency in network troubleshooting and performance tuning. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and organizational skills. Ability to adapt to new technologies and situations. Typical Tasks: Installing and configuring network hardware and software. Monitoring network performance and identifying potential problems. Troubleshooting network issues and implementing solutions. Maintaining network security and data protection. Providing technical support to users and other IT staff. Developing and implementing network security policies. Staying up-to-date on the latest network technologies and trends. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 week ago
1.0 years
2 - 3 Lacs
Gāndhīnagar
On-site
Work From Office What We Offer: Canteen Subsidy Night Shift allowance as per process Health Insurance Tuition Reimbursement Work-Life Balance Initiatives Rewards & Recognition What You’ll Be Doing: User administration (setup and maintaining account) and Maintaining system Verify that peripherals are working properly Quickly arrange repair for hardware in occasion of hardware failure Monitor system performance and create file systems Install software and create a backup and recovery policy Monitor network communication Update system as soon as new version of OS and application software comes out Implement the policies for the use of the computer system and network Setup security policies for users. A system admin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems). Create new users, resetting user passwords and lock/unlock user accounts Monitor server security & special services etc. DGSET, UPS, Telco systems and CCTV maintenance What We Expect You To Have: 1+ years of exerience working as a System administrator or in a relevant role. Experience of operating systems such as Windows 2000, 2008, NT, XP; Windows 2007 Software programs such as VNS, NT, MS Office Suite, RDP related software, networking; & basic computer hardware Microsoft Network Architecture, DNS, DHCP, WINS, Server Administration Ability to: Re-image workstations as needed for program changes and system updates. Communicate and work well with peers across departments; and prioritize work Language Skills – Ability to read, analyse, and interpret common scientific and technical journals, financial reports, and legal documents. Mathematical Skills – Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations Reasoning Ability – Ability to define problems, collects data, establish facts, and draw valid conclusions Certifications, License & Registrations – MCSE, MCP, related certificate requirement with good Hardware knowledge Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Bachelor’s degree from four-year College or University; or 3 years related experience Job Title : System Administrator Location : Gandhinagar Schedule & Shift : US Shift (Rotational)
Posted 1 week ago
0 years
3 - 7 Lacs
Noida
Remote
Req ID: 334147 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Engineering Specialist Advisor to join our team in noida, Uttar Pradesh (IN-UP), India (IN). Active Directory designing, Architecture Solutions, Integration with platforms & Applications Develop an architecture of directory solutions for Windows, Unix, and related platforms Experience in consolidations of multiple forest and domains and demonstrated understanding on User accounts, machine accounts, GPOs Understand the requirement and create a migration plan for any services i.e. DNS, DHCP, and Certificate Services (PKI) etc. Analyzing the requirement and design a solution to fulfil the requirement with zero impact to other platforms Develop a power shell scripting with AD modules or VB .Net based on the requirements Manage Azure active directory design, Architect Solutions, Integration with platforms & Applications and AD connector to Azure Auditing the security logs and integrating with SIEM Conducting POC with multiple vendors for AD solutions and prepare detailed test cases. Create a clear recommendation document with pros and cons for senior management Vulnerability Assessment and Management related to Active Directory, DNS & Windows platforms Active Directory consolidations including application integration working with application teams Recommend security best practices to achieve stated business objectives, advises on risk assumptions for any variances granted, and provides alternatives to achieve desired end results Microsoft PKI and management of external certificates About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Posted 1 week ago
2.0 - 3.0 years
1 - 2 Lacs
India
Remote
Key Responsibilities: Install, configure, and maintain various operating systems, including Windows, Linux, and macOS . Monitor and ensure high system performance, availability, and reliability across all environments. Manage and upgrade IT hardware and software, including patch management and system updates . Support and troubleshoot LAN/WAN infrastructure , including switches, routers, and firewalls. Administer and secure the Wi-Fi network infrastructure , adhering to IT security best practices. Provide technical support to end-users and IT support staff for escalated issues. Maintain accurate records of IT inventory, licensing, and assets . Monitor and respond to incidents through the IT ticketing system , ensuring timely resolution. Participate in IT audits, compliance activities, and risk assessments . Create and update documentation related to system configurations, processes, and procedures . Handle data backup operations across windows server, SQL databases. Configuring and managing Exchange Online, SharePoint Online, One drive for business, and other office services. Managing User accounts, including creating new accounts, assigning licenses, and resetting passwords. Configuring and managing email and Collaboration tools, such as outlook and teams. Provisioning and setup of new desktops, laptops and peripherals as part of either an upgrade or replacement request. Provide on-site support for office technology, such as copiers, printers, wireless, Audio/Video Conferencing. Creating Virtual Machines on NxtGen Speed cloud and Scale UP the configuration.Maintaining Inventory of desktops/laptops/software used and deployed. Working on any employee monitoring system used for employee activity who are working from home. Provided after-hours support for applications and project efforts when needed. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field . Minimum 2–3 years of experience as a System Administrator, Network Administrator , or in a similar technical role. Strong understanding of operating systems , networking protocols , and hardware troubleshooting . Proficient with tools and technologies such as Active Directory, DNS/DHCP, firewalls, virtualization (VMware/Hyper-V), backup solutions, and remote desktop tools. Working knowledge of network and system security , including firewalls, antivirus, and patching policies. Strong analytical, documentation , and problem-solving skills. Effective communication skills with the ability to work both independently and collaboratively. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Shift: Fixed shift Work Location: In person
Posted 1 week ago
2.0 years
2 - 2 Lacs
Singrauli
Remote
We are looking for a skilled Desktop Support Engineer with 2 years of experience to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to resolve technical problems efficiently. Key Responsibilities: Provide desktop, laptop, printer, and peripheral hardware support (installation, configuration, troubleshooting). Install, configure, and troubleshoot Windows OS, MS Office, and other software applications . Assist in network troubleshooting (LAN/Wi-Fi, VPN, IP configurations). Resolve user issues related to login, email, and system performance . Perform regular system maintenance, updates, and antivirus checks . Set up and manage user accounts, permissions, and access controls . Document and maintain records of support requests and resolutions. Coordinate with vendors for hardware/software repairs and warranty claims. Provide remote support when required. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: 2 years of experience in desktop support, IT helpdesk, or technical support . Strong knowledge of Windows OS (Windows 10/11), MS Office, and basic networking . Familiarity with Active Directory, DNS, DHCP, and troubleshooting tools . Experience with hardware troubleshooting (PCs, laptops, printers, etc.) . Basic understanding of IT security practices and antivirus management . Excellent problem-solving and communication skills . Ability to work independently and in a team environment. IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Preferred Qualifications: Knowledge of macOS/Linux support is an advantage. Experience with ticketing systems (ServiceNow, Jira, etc.) . Familiarity with remote desktop tools (TeamViewer, AnyDesk, etc.) . Benefits (if applicable): Health insurance Paid leaves Performance bonuses Career growth opportunities Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Shift: Day shift Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Work Location: In person
Posted 1 week ago
3.0 - 8.0 years
11 - 20 Lacs
Kochi
Hybrid
Job Description SOTIs growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You are an educated professional at an early stage of your career. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem solving abilities in a fast paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI. What Youll Do: Provide telephone and email-based helpdesk support to the end users. Work in 24x7 Shifts to support our customers globally. Assist end users with their Mobile Device related issues. Work on ad-hoc projects, initiatives and other duties as assigned. Deliver high-quality customer service via our support platforms. Handle customer issues using our support tool. Triage issues and escalate them when necessary. Develop and maintain expertise across a range of subject areas, gaining sufficient familiarity with the associated processes to be able to process customer requests accurately and efficiently. Document customer issues. Continuous improvement of our self-service portal and knowledge base. Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution. Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions. Use various devices to reproduce customer environments to troubleshoot issues further. Endeavor to respond to all customer requests in a timely manner while improving customer experience. Experience Youll Bring: Minimum experience of 2-5 years with good exposure in customer handling with different software products. Customer Service and technical skills are a top priority. Must have excellent phone and written communication skills to work with customers over the phone and with email. Prior experience in answering calls for the helpdesk, entering technical details into a ticketing / dispatch system, working with customers on technical issues, following up on closed calls, installing systems, etc. Hand-on of collecting and reading wire-shark logs. Knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Soft Skills and Communication: Previous experience supporting English Speaking Customers in India, EMEA, NA or Australia. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e., flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives. Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits were looking for: Passionate Hunger to learn and develop. Team player Creativity Work hard play harder. Confident communication skills
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the job Cisco Wireless, a division of Cisco Networking, is a cloud and on-prem managed IT company and leader in Wi-Fi, wireless and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide best-in-class technologies to our customers, we’ve created an outstanding company culture for our employees. One where a diverse set of backgrounds, perspectives, and experiences craft our work and fuel our evolution. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that’s accessible and secure for everyone. Cisco Wireless Software Engineers breathe life into our on-prem, cloud-managed network-attached devices, which include wireless controllers, Access Points, SDA Wireless. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. We are looking for a passionate and experienced System Test Development Engineer to join our Cisco Wireless team, passionate about testing our enterprise wireless products. In this role, you will be responsible for validating the quality and adaptability of our wireless platforms and solutions through comprehensive system-level testing. Your work will directly impact the stability, scalability, and performance of our networking solutions deployed in real-world customer environments. You are an ideal candidate if you have: 5+ years of experience in software or system quality assurance, with a strong focus on system-level and / or functional testing of enterprise wireless. Scripting or automation experience using Python for test setup, Orchestration, or data analysis. Familiarity with CI/CD pipelines or automated test frameworks. Hands-on experience crafting and driving solution tests, scale/stress tests, and performance tests that simulate realistic deployment and traffic conditions. Deep understanding and strong knowledge of standard Layer 2 and Layer 3 networking protocols, including but not limited to Wireless Lan Controllers, Access Points, 802.11x, wi-fi 6E / 7, VLAN, DHCP, switching, and multicast, ipv4, ipv6, security features and other related technologies.. Attention to detail, proven ability to build and maintain high-quality test plans that ensure end-to-end system validation and uncover edge cases early. Strong experience in debugging sophisticated system-level issues, analyzing test results, and collaborating closely with development and product teams. Familiarity with Cisco Wireless or other enterprise-class switches, and confidence working in Cloud-based and On-Prem configuration environments. Cisco Confidential Proficiency in working with Linux systems and using command-line tools for test execution and log analysis. Strong proficiency in configuring and using traffic generators such as IXIA for performance, scale, RFC testing is required. A strong team player mindset, with a can-do attitude and a willingness to take ownership and jump in wherever needed. Excellent written and verbal communication skills. Cisco certifications such as CCNP, CCNA, CCIE, etc. A Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Electronics & Communications or a related technical field, or equivalent hands-on experience. Bonus points for: Experience with Cisco IOS, Catalyst wireless, Cisco Products, Networking products At Cisco Wireless, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Posted 1 week ago
3.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Network Engineer Location: Bengaluru Experience: 3-6 years Budget: 8-10 LPA About The Role: This role is focused on designing, deploying, and maintaining scalable and secure network infrastructure across warehouse, cloud, and edge environments. It involves hands-on VPN and firewall management, network architecture optimization, and compliance with security standards. The position also requires strong cross-functional collaboration, customer-facing IT support, and maintaining robust documentation to support deployments and incident resolution. Responsibilities: Network Infrastructure & Architecture Design, deploy, and optimize internal and edge network infrastructure (warehouse sites, operations centers, cloud interfaces). Perform capacity planning, load analysis, and recommend scalable network architecture Specify and configure equipment racks, cable management, power/facility layouts, and networking hardware. Assist with VLAN planning and inter-device LAN configurations (e.g., scanners, servers) Collaborate with sysadmin and DevOps teams for cross-cutting issues. Periodically review and advise on improvements to network architecture (e.g., resilient VPNs, bandwidth isolation, zero-trust) Security & Compliance Define, implement, and enforce network security policies including firewall, VPN , intrusion detection/prevention Manage and update firewall policies , NAT rules, and routing Conduct periodic vulnerability assessments, audits, and security hardening Support secure key management and audit-ready configuration practices Familiarity with SOC 2 or ISO 27001 principles preferred Network & VPN Management Configure and maintain site-to-site IPsec/IKEv2 VPN tunnels Respond to connectivity issues, tunnel drops, and re-keying needs Maintain high VPN uptime and participate in incident diagnosis/resolution Monitoring & Troubleshooting Monitor network performance, uptime, and traffic using diagnostic tools Perform root cause analysis, corrective measures, upgrades, and routine maintenance Maintain shared change-logs for all infrastructure adjustments Customer-Facing IT Support & Documentation Participate in onboarding calls with customer IT/security teams: Explain company's network architecture Help resolve firewall/VPN questions Create and maintain reusable network documentation: “Ports & Protocols” reference sheets Deployment diagrams Security FAQs and IT response templates Maintain internal playbooks to streamline future deployments Cross-Functional Collaboration Work with software, operations, and customer engineering teams on solution deployments Consult on client-facing projects and support scalable documentation Join periodic planning calls with company's technical operations team Provide monthly/quarterly summaries on VPN uptime, incident patterns, config changes Qualifications: Bachelor’s degree in Computer Science, IT, Electrical Engineering, or equivalent experience 3 - 6 years of experience in network design, deployment, and security Hands-on with: Firewalls (e.g., FortiGate, Palo Alto) Managed switches, routers , access points HA clusters, SD-WAN, VPN, NAT/SNAT/DNAT Strong proficiency with: -Routing protocols (IGP/OSPF, BGP) -VLANs, trunking, STP/RSTP, EtherChannel -TCP/IP, DNS, DHCP, VoIP, MPLS, hybrid cloud networks Required: Linux familiarity and scripting basics for network automation Certifications such as CCNP, CCIE, or CISSP preferred Strong documentation habits Fluency in English for technical discussions with enterprise IT and InfoSec teams Experience with Slack, Teams, Jira workflows Nice-to-Haves Experience with warehouse-edge robotics or IoT environments Exposure to cloud platforms (e.g., Microsoft Azure) Experience with CI/CD approaches to network provisioning Prior collaboration in U.S.–India cross-time-zone teams
Posted 1 week ago
8.0 years
0 Lacs
Patna, Bihar, India
On-site
Job Title: Network Engineer III Location: Patna/ Darbhanga Bihar Employment Type: Full-Time Experience :: 2 + About Us: We are a rapidly growing Systems Integrator dedicated to delivering cutting-edge computer networking and data center services. With a passion for innovation and customer success, we are looking for a Network Engineer III to join our high-performing team. This is a great opportunity to work on transformative network projects in a dynamic and collaborative environment. Key Responsibilities: Lead and execute large-scale network infrastructure projects, including application migrations across firewalled environments. Design and implement robust IP-based networking architectures. Demonstrate expert-level understanding of networking protocols such as TCP/IP, Ethernet, DNS, DHCP, and IPAM. Provide deep technical expertise across network security technologies: routing, switching, wireless, firewalls, and load balancers. Manage project planning, execution, and coordination with stakeholders, vendors, and internal teams. Ensure all network solutions align with customer standards, controls, and compliance requirements. Create and maintain detailed documentation for solutions, including technical diagrams and operational handover materials. Conduct knowledge transfer and provide support to the operations team post-deployment. Deliver high standards of communication, both written and verbal, with clients and team members. Required Skillset: Proven hands-on experience configuring Aruba hardware . Strong expertise with Cisco network hardware (routers, switches, firewalls). Experience working with Fortigate firewalls . Solid hands-on experience with: Routers & SD-WAN: Cisco Switches: Cisco and Aruba Wireless Solutions: Aruba IP Services: DNS, NAC Must-Have Qualifications: Diploma or Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. Minimum of 8 years hands-on experience in end-to-end network project management, including application migration and infrastructure deployment. Experience working in a vendor/client coordination environment with multiple stakeholders.
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Req ID: 334147 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Engineering Specialist Advisor to join our team in noida, Uttar Pradesh (IN-UP), India (IN). Active Directory designing, Architecture Solutions, Integration with platforms & Applications Develop an architecture of directory solutions for Windows, Unix, and related platforms Experience in consolidations of multiple forest and domains and demonstrated understanding on User accounts, machine accounts, GPOs Understand the requirement and create a migration plan for any services i.e. DNS, DHCP, and Certificate Services (PKI) etc. Analyzing the requirement and design a solution to fulfil the requirement with zero impact to other platforms Develop a power shell scripting with AD modules or VB .Net based on the requirements Manage Azure active directory design, Architect Solutions, Integration with platforms & Applications and AD connector to Azure Auditing the security logs and integrating with SIEM Conducting POC with multiple vendors for AD solutions and prepare detailed test cases. Create a clear recommendation document with pros and cons for senior management Vulnerability Assessment and Management related to Active Directory, DNS & Windows platforms Active Directory consolidations including application integration working with application teams Recommend security best practices to achieve stated business objectives, advises on risk assumptions for any variances granted, and provides alternatives to achieve desired end results Microsoft PKI and management of external certificates About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Posted 1 week ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon Global IT Support! We’re looking for people who strive to “Work Hard. Have Fun. Make History.” Amazon, is seeking bright, adaptable, and hardworking applicants to work at our Corporate Offices in the National Capital Region, India. IT Support Managers work with Amazon teams to provide and support the IT equipment and services they need. We treat Amazon employees as our customers and provide timely, accurate, and professional support. A successful IT Support Manager II excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of Leadership skills and technical aptitude over a large scope of IT software, hardware, and networking disciplines. About The Role As an IT Support Manager II, you will use your Leadership & technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to Lead a technical IT Team who take care of customer issues in time of crisis to get them working again. You are actively expanding your scope considering customer need. Responsibilities include, but are not limited to Managing team of ITSEs Co-ordination with other internal & external stake holders. Support virtual or physical events and town halls for India Manage Audio Visual devices and services in India SL governance for team ensuring services uptime for customers. Helping and leading team to troubleshoot difficult IT problems. Lead continuous improvement efforts. Audit the quality of work performed and provide constructive feedback when necessary. Automate manual tasks; create/improve small tools that help make team operations more efficient. Be the first point of escalation. Senior Level Customer Support. Participate in hiring, training and development of team. Basic Qualifications Bachelor’s degree in Computer science or IT related field. 4+ years of experience in two or more of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI) 4+ years of experience troubleshooting skills in a multi-user high availability environment Experience in Audio Visual devices and services 4+ years of experience in virtual or physical events and town halls 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP 4+ years of experience in leading Technical team. Preferred Qualifications Bachelor’s degree in Computer science or IT related field. Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL certification Experience in Audio Visual devices and services Experience in Linux, Microsoft, and network systems administration Strong troubleshooting skills of very complex systems Ability to explain complex IT concepts in simple terms Excellent written and verbal communication skills Ability to manage high priority projects Basic Qualifications 5+ years of developing a team of technical professionals across multiple locations experience 2+ years of leading technology teams as a information technology operations manager experience Bachelor's degree, or 4+ years of professional or military experience Knowledge of Linux or Unix systems administration Preferred Qualifications Knowledge of hardware architectures Experience with system management tools and client/server environments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3043307
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
You will be responsible for IT administration and DevOps tasks with 1 to 3 years of experience. Your skills should include a deep understanding of Windows, Mac, Linux, and Ubuntu operating systems, as well as knowledge of web and mobile app technologies along with software installation processes. Your expertise should cover LAN and WAN networking, routing, cabling, punching, firewall management, DHCP, IP configurations, etc. Experience in deploying projects on Windows and Mac servers, as well as managing local servers, will be required. Additionally, you should have experience in CCTV software, attendance software, desktop support, PC upgrades, and assembling. Tasks will also involve inventory management, passwords, and profile administration. This position is based in Mohali, Punjab. Experience in telecom or networking companies is not necessary. We are looking for candidates with relevant IT experience, particularly from companies involved in web and mobile development, digital marketing, etc. This is a full-time position that requires in-person work.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Network Specialist (Tier3 support) plays a critical role in supporting the technical activities and projects associated with Telstra IP product range. Your primary responsibility is to ensure that the Telstra network delivers a superior network experience for our consumer and business customers. Drawing on your deep levels of telecommunications network expertise and experience, you will provide specialist analysis, design, development, and deployment in network-specific technology domains. This includes developing platform-specific technology roadmaps and making technology investment recommendations. Your role significantly contributes to the business strategy by effectively and efficiently supporting a diverse set of technical projects with specific outcomes via programs of work in Technology delivery. You will also provide expert input and recommendations regarding future-looking technical projects. Key areas of focus for this role include Core IP routers and capacities supporting the complete suite of International IP network services, Internet Edge Routers providing IPT and GID services to key OTT and Eyeball customers, Private IP service Provider Edge routers servicing Telstra internal and external customers, Overlay GMNS and SD-WAN product range providing services to enterprise customers, and support and operational systems. Your responsibilities will involve working closely with operations teams, supporting the deployment of configurations and new designs/solutions to network elements, developing and testing solutions in physical and virtual lab environments, supporting deployment activities of new technologies and hardware, and collaborating with product teams to support customer product offerings such as SD-WAN and GNMS. You will also be responsible for providing engineering sales support, responding to RFQs and tenders on potential services of a complex or novel nature, attending customer meetings as a technical expert, identifying, analyzing, and specifying new and emerging technologies, technology roadmaps, and product/service opportunities, and maintaining a high level of capability in network engineering. Additionally, you will support the deployment and management of internal networks, communicate complex technical concepts to a less technically skilled audience, handle complex network issues, and deliver customer-focused service support under high pressure. Qualifications/Experiences: - University graduate in Telecommunication or related study - Industry certification is a requirement with a preference for candidates with Cisco CCIE and Juniper JNCIE certifications - In-depth knowledge of Juniper and Cisco IP networking and equipment - Excellent analytical and writing skills, with attention to detail - Ability to remain calm under pressure and experience working in an operational capacity Essential Technical Skills: - BGP - BGP-LS - Data Infrastructure - DevOps practices - DHCP - DNS - Ethernet - ETSI NFV-MANO (frameworks) - EVPN - Internet protocol suite (TCP/IP) - IP Networking - IP Routing - IPv4 - IPv6 - MPLS - NETCONF/RESTCONF - NFV - OpenFlow - OpenStack - Orchestration - OSI Reference Model - Network Telemetry - CLA technologies - RPKI - Management protocols (SNMP, NETFLOW) - SDWAN,
Posted 1 week ago
0 years
0 Lacs
India
On-site
Job Summary: We are seeking an experienced and highly skilled Senior Network Engineer to design, implement, manage, and troubleshoot complex network infrastructures. This role involves working across teams to ensure reliable, secure, and scalable connectivity for enterprise systems and cloud services. The ideal candidate will have deep expertise in networking technologies, security best practices, and cloud/hybrid architectures. Key Responsibilities: Design, configure, and maintain LAN, WAN, VPN, wireless, and cloud-based networks. Lead network planning and architecture decisions to support business growth and scalability. Monitor network performance and availability, and proactively resolve bottlenecks or outages. Implement and maintain network security policies, firewalls, and access control mechanisms. Troubleshoot and resolve complex network issues and escalations. Evaluate and integrate new networking tools, technologies, and best practices. Collaborate with IT, cybersecurity, DevOps, and cloud teams on infrastructure projects. Maintain up-to-date network documentation, diagrams, and standard operating procedures. Conduct risk assessments and participate in disaster recovery planning and testing. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. Expert-level knowledge of routing, switching, subnetting, VLANs, and TCP/IP protocols. Hands-on experience with Cisco, Juniper, Fortinet, Palo Alto, or equivalent network devices. Proficiency with network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds, Nagios). Strong understanding of network security principles (firewalls, IPS/IDS, VPNs, NAC). Familiarity with cloud networking (AWS, Azure, GCP) and hybrid architectures. Experience with SD-WAN, VoIP, DNS/DHCP, load balancers, and network automation tools. Preferred Qualifications: Professional certifications such as CCNP, CCIE, JNCIP, or equivalent. Experience with scripting or automation (Python, Ansible, Terraform). Knowledge of ITIL practices and change management processes. Strong project management and leadership skills.
Posted 1 week ago
7.0 - 12.0 years
13 - 17 Lacs
Chandigarh
Work from Office
Position Overview: As an integral part of our Managed Services team, the Senior System Administrator specializes in designing, implementing, and troubleshooting complete infrastructures, including wired, Wi-Fi, and security frameworks, with a strong focus on Windows servers, Azure, Firewall, Office 365, Exchange server, Backups and Networking. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Required skills: The candidate should have hands-on experience on windows servers upgrades/migrations. Perform Domain controller upgrades and troubleshoot group policy implementation. Hands on experience on Exchange servers to Office 365 migrations projects. Hands on experience on Prem to cloud migrations (Azure) migrations projects. Must have hands on experience on Azure and Azure AD. Working knowledge of Firewalls, VPN Technologies, Network Routers, Wi-Fi Access points and Port forwarding. Sound understanding of DNS, DHCP servers, MDM Intune. Good Interpersonal and client handing skills. Excellent troubleshooting and Analytical skills. Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc IT). Desirable Microsoft Technology Associate (MTA) and MCSA certifications Preferable AZ900/AZ104 certification. Cisco CCNA / CCNP certification is highly valued. This position offers the opportunity to work with a variety of clients, ensuring their network infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts /EST Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. The Best working culture and growth opportunities. Learning opportunities in leading technologies Compensation as per Market Standard
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
delhi
On-site
You will work as a Network Support Level 3 Engineer in the Network Operations team at Rockwell Automation. Reporting to the Lead Network Engineer, you will operate from the Noida, India office. Your responsibilities will include troubleshooting and resolving complex network issues, monitoring network performance, optimizing network performance, assisting with configuration and installation of networking hardware and software, maintaining detailed documentation, participating in on-call support, collaborating with internal teams and vendors, managing escalations, and planning for capacity upgrades. To be successful in this role, you should have a Bachelor's degree in computer science, Information Technology, Network Engineering, or related field, along with a minimum of 7 years of experience in network operations, including 2 years in a Level 3 support role. You should be well-versed in network protocols and services, have hands-on experience with networking equipment, and be proficient in network monitoring and diagnostic tools. Possessing a CCNP certification or equivalent, experience with SD-WAN technologies and network automation, familiarity with ITIL frameworks, cloud-based networking solutions, and knowledge of network security practices will be advantageous. Rockwell Automation offers a comprehensive benefits package, including mindfulness programs, volunteer paid time off, employee assistance programs, personalized wellbeing programs, and professional development opportunities. The company is committed to fostering a diverse, inclusive, and authentic workplace, encouraging candidates to apply even if they do not meet all qualifications. Employees are required to work at a Rockwell location at least on Mondays, Tuesdays, and Thursdays, unless there are business obligations.,
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, Pune, Delhi / NCR
Work from Office
Active Directory || Tech Support || Server Support || O365 || Exchange Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Gurugram / Pune Excellent comms & written skills Call for more details Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Role: Technical Support - Voice / Blended Perks and benefits Both side Cabs Interested can share their resume on ankita2.jobfinder@gmail.com ' CALL- 8840819455
Posted 1 week ago
5.0 - 8.0 years
5 - 8 Lacs
Greater Noida
Remote
• Windows Desktop 7,8,10, and 11 Understanding of Internet Services, DNS, DHCP, Office Suite, Adobe, VPN, Printers • Ticketing system and processes • Familiar with Virtualization Technologies (e.g. VMware ESX and/or Hyper-V )
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are seeking an experienced Infrastructure Engineer with strong expertise in Windows Server Administration, VMware virtualization, and overall server infrastructure management. The role involves maintaining, monitoring, and supporting IT infrastructure across client environments, ensuring high availability, performance, and security. Key Responsibilities: Manage and maintain Windows Server environments (installation, configuration, patching, and troubleshooting). Deploy, monitor, and support VMware virtualization infrastructure (ESXi, vCenter). Perform server health checks, capacity planning, and performance tuning. Handle daily operations including user account management, backup & restore, and server uptime. Coordinate with cross-functional teams for issue resolution and change management. Apply security updates, manage firewalls, and comply with ITIL standards and incident management protocols. Support and troubleshoot storage (SAN/NAS) and backup systems. Document configurations, procedures, and policies for infrastructure maintenance. Required Skills: Strong hands-on experience in Windows Server (2012/2016/2019) Solid understanding of VMware ESXi, vSphere, vCenter Experience with Active Directory, DNS, DHCP, and Group Policy Knowledge of backup solutions and storage technologies Scripting knowledge (PowerShell or Bash) is a plus Familiarity with ITSM tools and processes (e.g., ServiceNow) Qualifications: Bachelor s degree in Computer Science, IT, or related field. Relevant certifications preferred.
Posted 1 week ago
2.0 - 3.0 years
3 - 3 Lacs
Kolkata
Work from Office
Senior IT Executive For DC Kolkata V2Retail Ltd. Designation: Senior Executive IT Experience: 2 to 3 Years Department: Information Technology (IT) Budget: 3 to 3.5 LPA Job Location: Old Delhi Road, Serampore, Hooghly, West Bengal (Kolkata) Job Overview: We are seeking a skilled and proactive Senior Executive IT to ensure smooth IT operations, incident management, and end-user support across the organization. The role involves handling desktop/laptop support, software and OS administration, LAN/Wi-Fi troubleshooting, and maintaining IT assets. The ideal candidate will work closely with cross-functional teams to resolve technical issues within defined SLAs and ensure the seamless functioning of IT infrastructure. Key Responsibilities: Incident Management: Log, prioritize, and resolve desktop/laptop service requests and incidents within defined SLAs. Escalate unresolved hardware or software issues to 2nd/3rd-level support teams. Hardware Support: Install, configure, and maintain desktops, laptops, monitors, printers, and scanners. Perform hardware diagnostics, identify faulty components, and arrange replacements or repairs. Software & OS Administration: Install, configure, upgrade, and patch Windows OS and standard applications (Office 365, antivirus, SAP GUI, etc.). Manage user profiles, local group policies, and execute data backup/restoration processes. Network & Connectivity: Troubleshoot LAN/Wi-Fi connectivity issues and ensure secure VPN access for on-site users. Coordinate with the network team for switch/router and related infrastructure issues. Asset Management: Maintain and update hardware inventory and software license records. Ensure compliance with IT asset lifecycle management practices. Key Skills & Requirements: Graduate in Computer Science / IT / Electronics or relevant technical field. 3 to 4 years of experience in IT support, desktop/laptop administration, and incident management. Proficiency in Windows OS administration, Office 365, and standard enterprise software. Hands-on experience in troubleshooting hardware components and LAN/Wi-Fi connectivity. Basic understanding of network protocols (TCP/IP, DNS, DHCP) and VPN technologies. Strong knowledge of IT asset management and license tracking. Excellent problem-solving, coordination, and documentation skills. Ability to work under pressure and meet SLA-based resolutions. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 1 week ago
5.0 - 6.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | (Operating) System Administration|Windows Server Administration | 1 - Aware Secondary -> Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS | 1 - Aware Primary -> Technology | Operating System | Knowledge on performance management for OS | 1 - Aware Delivery Skills: 1. Proactive monitoring: Initiate Windows, VMWare, HyperV administration, monitoring, based on SOPs fix the possible issues, Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L2 support 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift and engineer - Followthrough andexecute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user/customer communication
Posted 1 week ago
2.0 - 4.0 years
8 - 9 Lacs
Bengaluru
Work from Office
The role requires 2-4 years IT experience and high end L1+ profile. - This is a L1+ role to perform the Technical design for the large complex projects and to provide high end technical support for the BU Operations Strong working knowledge and experience on Linux & Microsoft Windows 2003, 2008, 2012 & 2016 Basic Knowledge in VMWare ESX, VSphere, Vcenter Working knowledge on Patch Mgmt tool like SCCM, WSUS Good knowledge in Active Directory, DNS & DHCP Good knowledge on Microsoft Clusters and NLB Knowledge on Antivirus management for OS & knowledge on Internet Spam Filter products Knowledge on ITIL process Knowledge on Rubrik Back Tool.
Posted 1 week ago
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