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2.0 - 3.0 years
4 - 5 Lacs
Coimbatore
Work from Office
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across different devices, operating systems & web browsers] Knowledge of Jira workflow [preferable] Knowledge of using Google Suite products such as Google spreadsheets, Google docs, Google Drive & Gmail Should know basics about Email/SMS/push/in-app marketing Should possess basic information around Marketing automation & CRM technology Should have eye for detail to assist in audits/QA Should have excellent communication skills and be able to interact directly with marketing/campaign owners Ability to work in a high-energy, quickly changing, and demanding environment Should have excellent presentation skills and should be able to clearly communicate ideas, thoughts, and strategies Technical and Functional Skills: Bachelors degree with2 to 3 years of experience in digital marketing space Basic HTML/CSS/SQL Eye for detail to assist in audits English communication skills
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
Tiruppur
Work from Office
As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
Dombivli
Work from Office
As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
Thane
Work from Office
As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
Hyderabad
Work from Office
As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individal to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 4 days ago
7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Summary Job Description As a Network Support Level 3 Engineer, you will work as a team member in Network Operations team. You will report to the Lead Network Engineer, and work in a hybrid capacity from our Noida, India office. Your Responsibilities Network Troubleshooting and Issue Resolution: Investigate and resolve complex network issues escalated from Level 1 and Level 2 support teams. Use advanced diagnostic tools and techniques to analyse network faults, identify causes, and implement solutions. Network Performance Monitoring: monitor network health, performance, and availability across multiple sites, ensuring uptime and performance standards are met. Resolve potential performance bottlenecks. Network Optimization: Evaluate network performance data and implement optimization strategies to improve network reliability, speed, and security. Configuration and Installation: Assist with the configuration, deployment, and integration of networking hardware (routers, switches, wireless, firewalls) and software, ensuring adherence to best practices and company policies. Documentation: Maintain accurate and detailed documentation for network configurations, system architecture, troubleshooting procedures, and escalations. Update and improve operational manuals. On-call Support: Participate in an on-call rotation to provide after-hours support for critical network issues, ensuring minimal service disruption. Collaboration with Teams: Collaborate with internal IT, security teams, vendors, and third-party partners to resolve complex technical issues and ensure smooth network operations. Escalation Management: Serve as the primary contact for escalated technical issues from Level 1 and 2 support teams. Provide guidance, mentorship, and training for junior engineers. Capacity Planning and Upgrades: Analyse network traffic patterns and plan for future growth by recommending hardware and software upgrades to meet evolving our needs. The Essentials - You Will Have Education: Bachelor's degree in computer science, Information Technology, Network Engineering, or a related field (or equivalent work experience). Experience: Minimum of 7 years of experience in network operations, with at least 2 years in a Level 3 support role. Experience with network protocols (TCP/IP, DNS, DHCP, BGP, OSPF) and services. Hands-on experience with networking equipment such as Cisco, Juniper, and other enterprise-grade routers, switches, and firewalls. Proficient in network monitoring and diagnostic tools (e.g. Wireshark, SolarWinds). The Preferred - You Might Also Have Certifications: CCNP (Cisco Certified Network Professional) or equivalent networking certifications or other relevant certifications. Experience with SD-WAN technologies and network automation. Familiarity with ITIL frameworks or service management processes. Experience with cloud-based networking solutions (AWS, Azure). Knowledge of network security practices, VPNs, firewalls, load balancing and intrusion detection/prevention systems. What We Offer Our benefits package includes … Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Posted 4 days ago
5.0 - 10.0 years
3 - 7 Lacs
Hyderabad
Work from Office
We are looking for a skilled Azure Administrator with expertise in Active Directory to join our team at CarbyneTech India Pvt Ltd. The ideal candidate will have 5-10 years of experience in the IT Services & Consulting industry, managing and maintaining large-scale Azure environments. Roles and Responsibility Manage and maintain large-scale Azure environments, including Active Directory integration. Design, implement, and manage Azure-based solutions for clients. Troubleshoot and resolve complex technical issues related to Azure and Active Directory. Collaborate with cross-functional teams to ensure seamless integration of Azure services. Develop and maintain documentation of Azure infrastructure and configurations. Ensure compliance with industry standards and best practices for security and scalability. Job Requirements Strong knowledge of Azure services, including Active Directory, Azure AD Connect, and Azure Virtual Network. Experience with identity management, access control, and authentication protocols. Excellent problem-solving skills and ability to troubleshoot complex technical issues. Strong communication and collaboration skills, with experience working with cross-functional teams. Ability to design, implement, and manage scalable and secure Azure-based solutions. Strong understanding of cloud security principles, including identity protection and data encryption.
Posted 4 days ago
4.0 - 7.0 years
11 - 12 Lacs
Hyderabad
Work from Office
Job Description As a Senior NOC Engineer , you will play a vital role in ensuring the health, stability, and uptime of our production systems. This is a hands-on, operational role requiring a deep understanding of system administration, networking, and incident response. You ll act as the first line of defense during outages and performance issues, with responsibility for real-time monitoring, troubleshooting, and driving incident resolution in a 24/7 environment. If you enjoy working with infrastructure at scale and thrive in fast-paced environments, this is the role for you. Roles & Responsibilities Monitor production systems and applications to ensure consistent uptime, performance, and availability Respond to and manage incidents, alerts, and outages in real time, coordinating appropriate responses Conduct root cause analysis (RCA) and implement corrective and preventive actions Troubleshoot system, application, and network issues escalated by monitoring systems or support teams Participate in 24/7 shift rotations, including weekends and holidays, to ensure continuous support Collaborate with engineering and product teams to improve observability and monitoring frameworks Develop and update SOPs, runbooks, and internal knowledge bases to ensure process consistency Maintain compliance with internal security, audit, and operational standards Recommend and implement automation and monitoring improvements to increase efficiency and reduce incident frequency Engage in post-incident reviews and help drive blameless postmortems and process improvement initiatives Qualifications 3+ years of hands-on experience in Linux/Unix systems administration and network troubleshooting Solid grasp of internet and network protocols: DNS, DHCP, TCP/IP, NTP, SMTP, VPNs, HTTPS, T
Posted 4 days ago
5.0 - 10.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Function Candidate will be working on developing, integrating and maintaining Bluetooth stack and profiles on Android using Bluedroid /BLUEZ stack on Qualcomm IOE platforms. Candidate will be actively involved in supporting the existing profiles through enhancements, bug fixes and feature additions. Working closely with the system test team, Candidate will be responsible for the overall quality of the Bluetooth stack and profile solution and will help drive Bluetooth technology from bring-up all the way to commercialization on QC/Customer platforms Skills/Experience Candidate should have 5+ years of experience working on Embedded platforms Candidate should have at least 3 years of strong experience working on Android/Linux based solutions. Good command in C / C++ /JAVA is mandatory. Very good problem solving, programming and debugging skills is required. Hands On Experience on Android/Linux based platforms is preferred. Familiarity with kernel device drivers ( SPI, UART, USB etc ) is preferred. Familiarity with Bluetooth technology & various profiles and usage of associated Bluetooth test tools like Air Sniffers, PTS is preferred. Exposure of Bluedroid stack is added advantage and good systems knowledge who can bring on architectural changes and work on new product designs. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Education Bachelors Degree in Computer Science or Electronics and Communications Engineer with 5+ years of work experience on embedded platforms/Linux/Android Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 4 days ago
4.0 - 9.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Are you passionate about helping people solve IT problemsLove being a part of an exciting and innovative environmentJoin Amazon Global IT Support! We re looking for people who strive to Work Hard. Have Fun. Make History. Amazon, is seeking bright, adaptable, and hardworking applicants to work at our Corporate Offices in the National Capital Region, India. IT Support Managers work with Amazon teams to provide and support the IT equipment and services they need. We treat Amazon employees as our customers and provide timely, accurate, and professional support. A successful IT Support Manager II excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of Leadership skills and technical aptitude over a large scope of IT software, hardware, and networking disciplines. About The Role As an IT Support Manager II, you will use your Leadership & technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to Lead a technical IT Team who take care of customer issues in time of crisis to get them working again. You are actively expanding your scope considering customer need. Responsibilities include, but are not limited to Managing team of ITSEs Co-ordination with other internal & external stake holders. Support virtual or physical events and town halls for India Manage Audio Visual devices and services in India SL governance for team ensuring services uptime for customers. Helping and leading team to troubleshoot difficult IT problems. Lead continuous improvement efforts. Audit the quality of work performed and provide constructive feedback when necessary. Automate manual tasks; create/improve small tools that help make team operations more efficient. Be the first point of escalation. Senior Level Customer Support. Participate in hiring, training and development of team. Basic qualifications Bachelor s degree in Computer science or IT related field. 4+ years of experience in two or more of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI) 4+ years of experience troubleshooting skills in a multi-user high availability environment Experience in Audio Visual devices and services 4+ years of experience in virtual or physical events and town halls 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP 4+ years of experience in leading Technical team. Preferred qualifications Bachelor s degree in Computer science or IT related field. Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL certification Experience in Audio Visual devices and services Experience in Linux, Microsoft, and network systems administration Strong troubleshooting skills of very complex systems Ability to explain complex IT concepts in simple terms Excellent written and verbal communication skills Ability to manage high priority projects 5+ years of developing a team of technical professionals across multiple locations experience 2+ years of leading technology teams as a information technology operations manager experience Bachelors degree, or 4+ years of professional or military experience Knowledge of Linux or Unix systems administration Knowledge of hardware architectures Experience with system management tools and client/server environments
Posted 4 days ago
1.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Job Title: Desktop Support Engineer Location: Hyderabad Office Department: IT / Desktop Support Engineer Reports To: IT Manager Employment Type: Full-Time Working Hours: 6PM - 3AM(US Shift) Job Summary: We are seeking a Desktop Support Engineer responsible for maintaining and supporting end-user devices, ensuring optimal performance and availability. The role involves troubleshooting hardware/software issues, configuring systems, and providing a high level of user satisfaction through effective IT support. Key Responsibilities: Install, configure, and maintain desktop and laptop computers, printers, scanners, and other peripherals. Troubleshoot hardware, software, and network connectivity issues for users. Manage OS installations, updates, and system imaging. Provide Level 1 and Level 2 technical support to resolve user issues promptly. Handle Active Directory tasks such as password resets, user creation, and access rights. Ensure endpoint security software and patches are properly installed and updated. Support video conferencing tools, email clients (e.g., Outlook), and collaboration platforms (e.g., Teams, Zoom). Maintain IT inventory, manage asset tagging, and keep asset records updated. Assist with onboarding/offboarding processes including provisioning/deprovisioning of devices. Liaise with vendors for warranty and repair services. Maintain documentation of procedures, issues, and resolutions. Requirements: Diploma/Degree in Computer Science, IT, or related field. 1 3 years of experience in desktop support or IT helpdesk roles. Good knowledge of Windows 10/11, Microsoft Office 365, and standard business applications. Familiarity with Active Directory, DNS, DHCP, and basic networking principles. Experience with ticketing systems (e.g., Freshdesk, ServiceNow, Zoho Desk). Strong troubleshooting and analytical skills. Excellent verbal and written communication. Customer-oriented and able to work under pressure. Preferred Qualifications: Certifications like CompTIA A+, Microsoft MCP/MCSA, or ITIL Foundation. Exposure to mobile device management (MDM), SCCM, or remote support tools. Basic scripting knowledge (PowerShell) is a plus.
Posted 4 days ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Be a contributing member of the collaborative team responsible for Optums Digital Certificate Services. This positionwill be responsible for ensuring the confidentiality, integrity, and availability of the enterprise certificate lifecyclemanagement platform along with the related core capabilities of ensuring domain validation and certificate operations including issuance, renewal, and revocation are always available for applications and platforms. Collaborate withother IT teams to drive certificate automation and other certificate management best practices. Provide operationalsupport in the day-to-day tasks involved with providing a centralized, enterprise certificate management platform. Primary Responsibilities: Provide operations support in the day-to-day tasks of managing certificates using Venafi Data Center Protect Engineer and develop tactical and strategic solutions to improve and automate certificate management Engineer and drive forward new initiatives that supports and enhance Certificate Lifecycle Management Provide innovative solutions to automate repetitive operational tasks Analyze, design, develop and deploy integrations to help adopt Venafi products in customer environments Participate as an independent contributor within an agile based team Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 4+ years of PKI, certificate management, or related experience Experience with certificate lifecycle management platforms, with emphasis on Venafi Scripting and automation experience leveraging Powershell, Python, or other scripting languages Understanding of X.509 certificates and general certificate management processes Serve as a subject matter expert regarding certificate management operation for internal teams Ability to participate in on call rotation Preferred Qualifications: Undergraduate degree in applicable area of expertise or equivalent experience CISSP or other security related certification Cloud Infrastructure experience in any of the major CSPs including MS Azure, AWS, or GCP Identity and Access Management experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai
Work from Office
Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
Pimpri-Chinchwad
Work from Office
Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
Ghaziabad
Work from Office
Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 4 days ago
2.0 - 6.0 years
10 - 14 Lacs
Bengaluru
Work from Office
About The Role : Job Title Reconciliation Transformationn Analyst, Associate LocationBangalore, India Role Description Reconciliation Transformation Program has a requirement for a Data Analyst to support the continuous improvement work stream within CB&S-GTO The Data Analyst is responsible for working within the information Transformation group, participating in a team responsible for report generation and data analysis utilizing database management software/tools against various database platforms. In this role you will assist in the development of automated reports, analytical and management reports, and data definitions across multiple computing environments. You will develop technical expertise in data mining and report development methodologies, techniques, and tools to ensure deliverables meet the needs of both internal and external business customers. Manage escalations and ensure resolutions on or before time. Plan and manage risks and detail mitigation strategies. What well offer you . 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Managing several concurrent projects all the streams in scope of the program Creation of continuous improvement projects BOW within Reconciliations, Network Management and Financial Market Infrastructure Responsibility for the on-time delivery of projects to time and cost Manage scope of deliveries, manage expectations, and ensure clear and concise communication to sponsors, team members and Transformation Lead Project tracking for the related work stream Risk and issue management Interface with upstream data providers, both in terms of development deliverables and issue escalation Work closely with the Program Manager and program team to ensure on time delivery of Projects. Proactively question and challenge processes and key stakeholders to identify areas of potential inefficiency. Maintains customer focus, provides value addition to stakeholders and ensures prioritization of tasks to manage costs; works collaboratively with all parties to resolve potential conflicts Reporting on overall program status, outstanding milestones, Issues, risks and dependencies Your skills and experience S Build VB prototypes and small-scale applications, along with VBA scripts, in a bid to automate Excel spreadsheets. Develop, enhance, and maintain MS Office applications, and handle both frontend and backend development procedures. Design, configure, develop, and implement enhancements and production fixes to existing systems. Develop and implement new systems and ensure that their configuration is properly handled. Use development best practices, and appropriate patterns to develop required software solutions. Basic knowledge of SQL Server views, stored procedures, and queries Create and maintain technical documentation, including user manuals and guides. Develop, maintain, and support existing MS Excel VBA applications, and analyse and convert business requirements as needed. Perform object-oriented analysis and design, and diligent testing to ensure optimal performance of all assigned systems and system modules. Must be resourceful, industrious, and willing to take on new tasks and proactively learn new technologies to keep up with business needs. Must be able to work under tight deadlines efficiently and with high quality. Must possess strong organizational skills with demonstrated attention to detail. Must be flexible and able to adapt in a changing business environment. Must possess a positive attitude and strong work ethic. Experience Minimum 8+ years of experience with VBAs, Advanced Excel, Basic SQL Coding, MS Access database, Tableau, Power Automate, & other automation tools, RPA, Min 2+ years project and programme delivery, preferably on platform migrations & Reports Automation Sound Knowledge of Investment Banking Operations preferred. Ability to work independently & deliver in demanding environment to meet the set target. Team player, highly motivated, practical problem solver Masters Degree level education preferred (Not Mandatory) Ability to meet commitments and deadlines whilst maintaining quality. How well support you . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 4 days ago
7.0 - 12.0 years
27 - 35 Lacs
Mumbai
Work from Office
About The Role : Job Title- Client Implementation Specialist, AVP Location- Mumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking and writing; able to communicate in German with clients. Language skillsfluency in German (5-6 years of experience) 5-8 years of handling client facing role. 4-5 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How well support you
Posted 4 days ago
0.0 - 1.0 years
6 - 10 Lacs
Mumbai
Work from Office
Azure (Fresher) Mumbai/Pune LOCATION Mumbai EXPERIENCE 0 - 1 Year FUNCTIONAL AREA Cloud Services Eligibility Criteria We are looking for fresh graduates who have good communication skills and strong problem solving and analytical skills. Shift Timing: Initial Shift Time: 11-8 pm Later on: 6:00 PM to 3:00 AM IST (Rotational Weekoffs) Roles Responsibilities Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues network issues. Ability to work independently, be adaptable to change and varied working hours. Be responsible for queue monitoring and acknowledging tickets. Basic application support knowledge. Individual must be flexible to work for extended hours, if required (open work on 24/7 support, rotational shifts) IT Support, non-voice process. Excellent written and oral communication. Technical Skills Should understand basic IT related technical terms like MS Exchange, Active directory, office 365, memory, server, CPU, network, IP address, active directory, Microsoft exchange, cloud, windows server, DHCP, DNS etc. Prior Experience in infrastructure monitoring will be an added advantage. Preferred Certifications Any Azure (AZ-400, AZ-500, AZ-900, AZ-104) Or Microsoft 365 ( MS-500, MS-900, M365, O365 ), Any Cloud, Windows Server Administration, Education Candidates with 75% and above in 10th, 12th and Degree (Mandatory). BE. / B. Tech with Computer Science or IT BCA /MCA B. Sc. / M. Sc. (IT) Electronics Engineering and Electronics and Telecom Engineering
Posted 4 days ago
3.0 - 4.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Team IT About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders Sachin Bansal Ankit Agarwal Know what makes you a Navi_ite 1.Perseverance, Passion and Commitment Passionate about Navi s mission and vision Demonstrates dedication, perseverance and high ownership Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results Consistently creates value for the customers and stakeholders through high quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Job Summary The IT Helpdesk Manager is responsible for overseeing the day-to-day operations of the IT helpdesk function supporting multiple locations of Navi including Corporate and Regional/City Offices ensuring that all IT-related issues and service requests are resolved efficiently. This role will lead a team of Helpdesk professionals, manage escalations, and ensure a high level of customer satisfaction through effective IT support. The manager will also work to optimize service delivery, establish key performance metrics, and drive continuous improvement of IT service processes. Key Responsibilities 1. Leadership Team Management Manage and lead the IT helpdesk team, ensuring the team is adequately staffed and trained to provide effective support. Monitor helpdesk performance, set goals, and provide feedback to team members through performance reviews. Identify skill gaps and arrange training and development for helpdesk staff. Ensure adherence to company policies and IT best practices. 2. Operations Support Oversee the daily Help Desk operations, ensuring efficient ticket handling, resolution, and follow-up on service requests and incidents. Develop and enforce service level agreements (SLAs) to ensure timely resolution of IT issues. Manage escalations and work with other IT teams for issue resolution Ensures helpdesk support is available for all necessary shifts 3. Performance Monitoring Reporting Track and analyze helpdesk performance metrics, such as first response times, resolution rates, and customer satisfaction scores. Generate periodic MIS reports on helpdesk activity, identifying trends and opportunities for improvement. Regularly review and improve processes to enhance efficiency and service quality. 4. Technology Tools Manage helpdesk software, including ITSM, ITAM, End-PointPatch Management and MDM tools and systems are up-to-date and meet the needs of the business. Evaluate and recommend new tools and technologies to improve helpdesk operations. 5. Customer Satisfaction Drive high customer satisfaction by ensuring timely, efficient, and courteous IT support services.Gather feedback from users to continuously improve helpdesk service and user experience by organizing CSAT surveys 6. Collaboration Communication Collaborate with other IT teams (networking, systems, applications) to resolve complex issues. Provide regular updates on helpdesk performance, incidents, and improvement initiatives. Ensure clear communication with end-users regarding system updates, downtimes, and scheduled maintenance. Technical Skill Sets 1. IT Infrastructure and Systems Knowledge Operating Systems Expertise in Windows, MacOS, and Linux operating systems. Networking Basics Knowledge of networking concepts like TCP/IP, DNS, DHCP, VPNs, and firewalls. Hardware Management In Depth understanding and Hands on experience of setting up Asset Management solution. Understanding of hardware components such as PCs, laptops, printers, and mobile devices. Cloud Services Familiarity with SaaS platforms like Adobe, Office 365 and its management 2. Service Desk Tools and Technologies ITSM Tools Hands on experience with service management tools such as ServiceNow, Manage Engine, Jira, or Zendesk. 3. Troubleshooting and Problem-Solving Issue Diagnosis Ability to diagnose, analyze, and troubleshoot a wide range of hardware, software, and network issues. Root Cause Analysis (RCA) Skill in identifying the underlying causes of recurring problems Networking Fundamentals IP Addressing Subnetting Familiarity with IPv4/IPv6 addressing, subnetting, and supernetting. DHCP DNS Understanding Dynamic Host Configuration Protocol and Domain Name System operations. Security Protocols Knowledge of security protocols (e.g., SSL, TLS, IPSec, VPNs). Patch Management Ensuring that all systems are updated with the latest patches and updates to minimize vulnerabilities. Wi-Fi Standards Knowledge of wireless standards (e.g., 802.11n/ac/ax) and protocols. Qualifications Requirements Education B. Tech in Information Technology/ Computer Science Experience 3-4 years of experience in IT support/helpdesk roles with at least 2-3 years in Team Lead capacity. Proven experience in managing IT support teams and handling escalated technical issues. Skills Strong team management skills. Excellent communication and interpersonal skills to work effectively with staff and end-users. Proficiency in helpdesk ticketing systems, ITIL frameworks, and incident management. Strong problem-solving skills with the ability to work under pressure. Ability to manage multiple priorities and meet deadlines. Certifications (Preferred) ITIL Foundation certification, Project Management Certifications CompTIA A+, Network+, or other relevant IT support certifications.
Posted 4 days ago
2.0 - 4.0 years
5 - 9 Lacs
Gurugram
Work from Office
Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network & Services Operations Representative, you will be responsible for configuring, integrating, and managing the life cycle of telecommunication network elements. Your typical day will involve overseeing the associated configurations across Fulfillment and Assurance, managing back office system data records, and supporting customer activations and configuration adjustments. You will play a crucial role in ensuring the smooth operation of network services and maintaining high standards of service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and analyze network performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations.- Strong understanding of network protocols and architectures.- Experience with network configuration management tools.- Familiarity with troubleshooting techniques for network issues.- Ability to analyze and interpret network performance data. Additional Information:- The candidate should have minimum 5 years of experience in Enterprise Network Operations.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
3.0 - 8.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : SD-WAN Implementation, SD-WAN OperationsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of both production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions, and ensuring that all configured services operate smoothly across different platforms. You will work closely with team members to troubleshoot and resolve hardware and software challenges, contributing to the overall efficiency of the systems in place. Your role will also require you to implement technology at the operating system level, ensuring that all server and network areas function optimally. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster their development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with SD-WAN Implementation, SD-WAN Operations.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network monitoring tools and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
3.0 - 8.0 years
1 - 5 Lacs
Kolkata
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : DevOps Good to have skills : Vmware Virtualization Administration, VMware Datacenter Virtualization Architecture and DesignMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions for configured services across multiple platforms, and ensuring the smooth operation of hardware and software systems. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve issues effectively, while adhering to established operating models and processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Engage in basic and intermediate level troubleshooting for hardware and software support. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps.- Good To Have Skills: Experience with VMware Datacenter Virtualization Architecture and Design, Vmware Virtualization Administration.- Strong understanding of continuous integration and continuous deployment practices.- Experience with cloud platforms and containerization technologies.- Familiarity with scripting languages for automation purposes. Additional Information:- The candidate should have minimum 3 years of experience in DevOps.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
3.0 - 8.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations.- Strong understanding of network protocols and configurations.- Experience with server management and maintenance.- Familiarity with troubleshooting methodologies and tools.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have minimum 3 years of experience in Enterprise Network Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
3.0 - 8.0 years
1 - 5 Lacs
Kolkata
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux.- Strong understanding of server and network management.- Experience with troubleshooting and resolving technical issues.- Familiarity with various software solutions and vendors.- Ability to work effectively in a team-oriented environment. Additional Information:- The candidate should have minimum 3 years of experience in Linux.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
3.0 - 8.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Application Packaging Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Stay updated on emerging technologies and industry trends.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Application Packaging.- Strong understanding of system configurations and deployments.- Experience in troubleshooting software and hardware issues.- Knowledge of ITIL framework and best practices.- Familiarity with scripting languages like PowerShell or VBScript. Additional Information:- The candidate should have a minimum of 3 years of experience in Application Packaging.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 4 days ago
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