Responsibilities: EMI Reminder Process / Inbound/Outbound Calls • Good Communication • Inform customers about the pending EMI and collect payment online. • Manage outbound customer calls in a timely manner • Achieve daily, weekly and monthly incentive • Basic knowledge of computer required. • Bengali and Hindi speaking is must. • Identify customer's needs and convince the customer to pay the overdue. • Gain comprehensive product/service knowledge and clarify information wherever required DRA certified Candidates also can apply.

We are a debt recovery collection agency and we work for different Banks and NBFC. We need a person who has knowledge of MS Excel (v-lookup, h-lookup, Pivot, Filter, Adv. Filter, logic, calculation formulas), he/she need to prepare the performance report of callers (hourly/daily wise). Maintain file. sending/receiving emails.