About Us: Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 700 employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time. Job Role: As a customer support executive you will be responsible for ensuring customer satisfaction and retention by addressing inquiries, resolving issues, and providing assistance to customers. Key Responsibilities: 1. A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof. 2. Maintaining records of transactions and interactions. 3. Appropriate and timely follow-ups wherever required. 4. Escalate unresolved queries to respective departments for accurate redressal. 5. Familiar with CRM systems and practices. Required Experience and skills: 1. A minimum of 1-4 years of relevant experience is required. 2. Good Communication Skills. 3. Good Listening & Problem Solving Skills. 4. Ability to take and handle Stress and Pressure. 5. Good Interpersonal Skills. 6. Exhibiting patience in order to appease the most difficult clients. 7. Following through on inquiries to ensure completion and satisfaction of work. 8. Negotiating acceptable terms for both the company and the customer. Website - http://dhaninfo.com Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Night shift Location: Kalyani Nagar, Pune, Maharashtra (Preferred) Work Location: In person

As a Business Analyst you will serve as a bridge between business stakeholders and technical teams, helping to ensure that solutions meet business needs and deliver value to the organization. This is a Non Technical Role. Key Responsibilities: Coordinate with clients through call & E-mails & Prepare technical reports by collecting, analyzing and summarizing information and trends. Improve systems by studying current practices; designing modifications. Contribute to team effort by accomplishing related results as needed. Define project requirements by identifying project milestones, phases and elements; forming project teams; establishing project budget. Required Skills: Effective communication skills. Proficiency in Microsoft Office applications, such as Excel, Word, and PowerPoint. Basic analytical skills to identify trends and patterns in data. Ability to manage time effectively to meet deadlines and prioritize tasks. Required Educational background: UG Qualification - BCA, BSc (C.S.), BE (CSIT,EE & ETC), BCCA or any Computer field (2023-25) Batch. PG Qualification - MCA, MSc(C.S.) , (2021-25) Batch Gap should not exceed more than 1 year. Rounds: Aptitude test, Typing test, In person Interview Job Type: Full-time Pay: ₹168,000.00 - ₹216,000.00 per year Ability to commute/relocate: Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

About Us: Dhaninfo is an IT enabled service company. We provide Digital Marketing, Data processing, Quality Control and Property Preservation & Inspections processing services. We are a team of young passionate individuals providing highly qualitative, timely delivered and cost-effective back-office services. We started in 2007 as an individual and today, with over 700 employees, we offer complete solution to our worldwide customers at the lowest possible cost and turnaround time. Job Role: As a customer support executive you will be responsible for ensuring customer satisfaction and retention by addressing inquiries, resolving issues, and providing assistance to customers. Key Responsibilities: 1. A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof. 2. Maintaining records of transactions and interactions. 3. Appropriate and timely follow-ups wherever required. 4. Escalate unresolved queries to respective departments for accurate redressal. 5. Familiar with CRM systems and practices. Required Experience and skills: 1. A minimum of 1-4 years of relevant experience is required. 2. Good Communication Skills. 3. Good Listening & Problem Solving Skills. 4. Ability to take and handle Stress and Pressure. 5. Good Interpersonal Skills. 6. Exhibiting patience in order to appease the most difficult clients. 7. Following through on inquiries to ensure completion and satisfaction of work. 8. Negotiating acceptable terms for both the company and the customer. Website - http://dhaninfo.com Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Ability to commute/relocate: Kalyani Nagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you available to join us in 1-2 days, if shortlisted? Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person