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0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Perform thorough manual testing and conversation flow optimization, verifying accuracy of intent detection, entity recognition, and backend integration for enhanced chatbot performance. Drive best practices in conversation design, optimization, and NLP (Natural Language Processing) model tuning for improved response accuracy and user satisfaction. Contribute to and oversee the migration of conversational platforms (e.g., Khoros to DFCX) ensuring smooth transitions, system integrity, and feature parity. Lead and mentor team members in Dialogflow CX design patterns, integration strategies, and GCP tool utilization.
Posted 1 week ago
8.0 - 13.0 years
20 - 30 Lacs
hyderabad
Work from Office
CCAI- Dialogflow CX, Datastore handlers, Playbooks ( LLM Prompting ) Strong knowledge on Intent, Entity, Fallback Management and Context Management in Dialogflow CX Dialogflow CX development experience GenAI Skills (Playbooks, Generators, Datastores) is an advantage. Programming language like Python, Node.js. Basic concepts of CI/CD pipelines. Experience in NLU and Use Case QA using GCP Platform 2. Basic technical and design understanding of CCAI implementation using dialogFlow and Playbooks, DFCX, Virtual Agent Design and Development
Posted 1 month ago
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