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6.0 - 8.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world. There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Technical and Professional Expertise: Need 6+ years experience in Applications & Infrastructure services, managing Devops delivery involving Multiple OEM products (CISCO, AWS Connect, Genesys, Avaya ,NICE, Veriant, AudioCodes ), Collaborate with cross-functional teams and serve as a trusted advisor to Customer & internal Leadership. Participating in RFCs, Pre & Post implementation review for all RFC's. Engage during implementation phase to deploy new and ancillary services related to contact center businesses, analyze the solution during deployment phase and re-engineer if required to enhance the solution effectiveness. Actively participate in engineering / re-engineering activities to optimize workloads across contact center platforms Creation and review of Highand lowlevel documentation, SOP's for contact center Architectures and businesses using heterogenous platforms. Preferred Technical and Professional Experience: Must to have experience in Amazon connect , Avaya Aura and Verint Cloud recording. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.
Posted 2 weeks ago
10.0 - 15.0 years
25 - 40 Lacs
Hyderabad
Work from Office
Position Overview: We are seeking a seasoned Technical Program Manager with 1015 years of IT experience, blending a deep hands-on software engineering background with extensive leadership in delivering complex, cross-functional technology programs. The ideal candidate brings proven experience in driving programs across industries such as Healthcare, BFSI, Pharma, Life Sciences, and Supply Chain , managing distributed Agile teams, and collaborating closely with enterprise clients to deliver scalable, value-driven solutions. This role requires technical depth and breadth from participating in architectural discussions to hands-on proof-of-concept (POC) development , while maintaining strong delivery governance, stakeholder engagement, and outcome-focused execution. The candidate must also be passionate about modern technologies , including cloud platforms, microservices, AI/ML, DevOps, automation, and contemporary UI frameworks. Key Responsibilities Program Ownership: Lead end-to-end delivery of large-scale software solutions with full accountability for scope, budget, schedule, quality, and client satisfaction. Hands-on Technical Leadership: Leverage prior development experience (preferably in Java or similar stacks) to influence solution design, guide engineering teams, and evaluate technology decisions. Proof-of-Concept Development: Collaborate with internal and client teams to design and develop impactful POCs and prototypes as part of solutioning and pre-sales or innovation initiatives. Technology Foresight: Stay current with and apply knowledge of cloud-native architecture (AWS, Azure, GCP), containerization (Docker, Kubernetes), DevOps, automation, AI/ML, data platforms, low-code/no-code tools , and modern APIs. Client & Stakeholder Management: Serve as the single point of contact for executive-level stakeholders across multiple industries. Maintain consistent communication, transparency, and credibility. Team Leadership: Lead and mentor cross-functional, geographically distributed teams including engineering, QA, business analysts, DevOps, and solution architects (typically 1530 members). Agile & DevOps Delivery: Establish and sustain Agile practices (Scrum/Kanban), ensure sprint hygiene, and coordinate with DevOps teams to implement CI/CD pipelines and automation. Governance & Risk Management: Track KPIs, manage delivery escalations, and proactively identify risks and mitigation plans. Process Maturity & Best Practices: Create delivery frameworks, coding standards, onboarding models, and knowledge-sharing mechanisms to enhance delivery maturity. Capacity & Resource Planning: Collaborate with internal teams for talent planning, skill alignment, and long-term resourcing to support program growth and delivery sustainability. Reporting & Communication: Deliver structured program health updates, financial forecasts, and executive dashboards to internal and client leadership. Qualifications & Experience 10- 15 years of IT experience with a minimum of 5 years in hands-on software development and 5+ years leading programs or multi-team project delivery. Strong technical foundation with development experience in Java, .NET, or similar stacks and a clear understanding of enterprise software architecture. Demonstrated success in designing and delivering POCs , technical prototypes, or MVPs. Strong exposure to modern enterprise technologies including: AI/ML, data engineering, analytics Modern UI/UX frameworks and API integration DevOps & automation : CI/CD pipelines, Jenkins, Terraform Microservices & containers : Docker, Kubernetes Experience working with enterprise clients in Healthcare, BFSI, Pharma, Life Sciences, and Supply Chain verticals. Proven ability to manage globally distributed teams, working across time zones and geographies. Exceptional client-facing communication and stakeholder engagement capabilities. Strong familiarity with tools such as Jira, Confluence, Git, Jenkins, Miro, Figma , etc. Preferred certifications: PMP, CSM, PMI-ACP, SAFe Agilist , or equivalent. Experience managing program budgets, forecasting, and financial oversight is a plus. Education Bachelor of Engineering or equivalent background
Posted 3 months ago
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