Head of Customer Experience The Binge Town

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As the Head of Customer Experience at The Binge Town, you will be responsible for overseeing and enhancing the overall customer journey across all branches. Your role will involve: - Handling customer escalations and conducting root cause analysis to implement corrective measures - Devising strategies to improve customer experience - Analyzing customer feedback metrics - Ensuring adherence to standard operating procedures In addition to these responsibilities, this full-time on-site position will require you to travel to different cities for a week every month, with all expenses covered by the company. To succeed in this role, you should have: - Minimum of 3 years of experience in the Events...

Posted 1 week ago

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Industry Engagement Executive BFSI Sector Skill Council of India (BFSISSC)

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The BFSI Sector Skill Council of India (BFSISSC) was established in 2011 to standardize skill requirements for various job roles within the Banking, Financial Services, and Insurance industry. Collaborating with proficient service providers, the council delivers training with a focus on social development and empowerment through financial inclusion. The organization's primary goal is to address the skill needs of the BFSI industry nationwide. This full-time on-site role as an Industry Engagement Executive is based in Mumbai. The Industry Engagement Executive will engage with prominent organizations in the BFSI sector to develop strategies, operational plans, and skill requirements. Responsib...

Posted 5 months ago

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