Technical Product Trainer Requisition Maple Digital Technology

5.0 - 10.0 years

5 - 7 Lacs

bandra

Work from Office

Role & responsibilities Training Delivery: Develop and deliver training materials (presentations, documentation, videos, etc.) Conduct training sessions (in-person, online, or hybrid). Provide one-on-one coaching and support.. Advanced technical skills in e-learning and mobile training Strong teaching and mentoring experience. Great communication and interpersonal skills. Training Skills: Experience in developing and delivering training programs. Excellent communication and presentation skills. Ability to explain technical concepts to non-technical users. Strong interpersonal and customer service skills. Technical Skills: Proficiency in mobile operating systems (iOS, Android). Experience with mobile device management (MDM) platforms and another Platforms for Exchange devices .(e.g., Intune, AirWatch). Familiarity with multiple mobile and other electronics brands features and all other competitor exchange programme activities Understanding of networking concepts and multiple applications available for device checking. To provide training on awareness of device repaired from the Market and Knowledge on Third Party device Repairs. Feedback and Evaluation: Gather feedback on training effectiveness and make improvements. Track user progress and assess learning outcomes. Stay updated on new mobile technologies and trends in the markets .

Posted 2 weeks ago

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Service Engineers Dtplenviro Techsolutions (Opc) Private Limited

2.0 - 10.0 years

0 - 10 Lacs

Faridabad, Haryana, India

On-site

Role Description We are seeking a skilled and experienced Service Engineer to join our technical team. The ideal candidate will have 35 years of hands-on experience in servicing and maintaining equipment related to renewable energy systems , hydrology instruments , or agriculture technology products . This role involves both on-site and off-site technical support, preventive maintenance, installation, calibration, troubleshooting, and customer training. Key Responsibilities: Install, commission, maintain, and repair systems and instruments in the field. Provide technical support for renewable energy systems (e.g., solar PV, inverters), hydrological instruments (e.g., water level sensors, flow meters), or smart agriculture equipment (e.g., soil sensors, irrigation controllers). Perform site visits for diagnostics, preventive maintenance, and emergency support. Calibrate instruments and ensure equipment accuracy and compliance with relevant standards. Work closely with clients to understand issues and provide timely resolutions. Maintain service logs, documentation, and reports for internal and customer records. Train customers and end-users on system operation and basic troubleshooting. Coordinate with the R&D and product teams to relay field feedback and suggest improvements. Ensure all activities comply with company safety protocols and quality standards. Required Skills and Qualifications: Diploma or bachelor's degree in electrical, Electronics, Mechanical, or Instrumentation Engineering. 210 years of field service experience in renewable energy , hydrology , or agriculture technology domains. Strong knowledge of electrical and mechanical systems, sensors, or control systems. Experience using diagnostic tools, test equipment, and calibration procedures. Ability to read technical manuals, wiring diagrams, and engineering drawings. Good problem-solving and customer service skills. Willingness to travel extensively to customer sites (domestic or international).

Posted 1 month ago

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Mobile Sales and Service Technician IPLANET

13.0 - 17.0 years

0 Lacs

karnataka

On-site

The Buyback Executive role involves assessing, evaluating, and processing used telecom products like mobile phones, laptops, desktops, and iPads. Strong technical expertise is required for device identification, problem assessment, and pricing negotiations to ensure a smooth buyback process. The ideal candidate should possess excellent customer service skills and the ability to work efficiently under pressure. Responsibilities include conducting physical inspections and evaluations of various telecom products, identifying device conditions, detecting issues, and assessing product functionality. It is essential to stay updated with the latest technology trends and repair techniques in the telecom industry. Effective communication with customers regarding device assessment and pricing, offering competitive buyback pricing, and converting potential customers into buyback transactions are key aspects of the role. Maintaining records of buyback transactions, ensuring compliance with company policies, and collaborating with store teams to enhance customer experience and optimize buyback processes are also important responsibilities. Additionally, adapting to new technologies and methodologies in device assessment and repair is crucial. Required skills for this role include strong technical knowledge of mobile phones, laptops, desktops, and tablets, experience in device repair and problem diagnosis, ability to work under pressure and meet deadlines, willingness to continuously learn and adapt to emerging technologies, excellent communication and negotiation skills, and prior experience in the telecom industry or a similar role is preferred. Preferred qualifications include 3 years of experience in device buyback, repair, or sales, and an HSC, Diploma/Degree in Electronics, Telecommunications, or a related field. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work location is in person.,

Posted 1 month ago

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