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Systems Engineer - Cloud Linde@India

2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

As a member of our team, you will handle trouble tickets for Azure infrastructure and services, ensuring timely resolution and effective communication with end users and IT resources. You will self-assign and prioritize support ticket queues, taking proactive actions to evaluate and resolve issues promptly. Your role will also involve improving Knowledge Base (KB) articles to enhance L1 case handling and collaborating with ServiceDesk to minimize repeat escalation. Furthermore, you will deploy device patches for Azure workloads via remote update methods, oversee testing, and coordinate phased rollouts. Monitoring compliance and planning update rollouts to maintain compliance will be part of ...

Posted 2 months ago

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