74 Device Management Jobs - Page 2

Modern Workplace & Device Management: Manage Microsoft Intune for endpoint management, compliance policies, and security. Proficient in automating device deployment through Intune Windows Autopilot for streamlined provisioning and onboarding. Ensure smooth operating system deployment (OSD) via Microsoft Endpoint Configuration Manager (MECM/SCCM) or Intune. End-User Support & Optimization: Provide technical support and guidance to end-users, resolving complex EUC issues related to Windows, macOS, and mobile devices. Migrate group policies (GPOs) for effective device management. Monitor and optimise desktop performance, security, and compliance standards. Security & Compliance: Ensure compliance with corporate security policies, regulatory standards, and best practices. Manage and enhance endpoint security by deploying Defender for Endpoint, BitLocker encryption, and threat protection tools. Conduct regular patch management and vulnerability assessments. Collaboration & Cloud Integration: Work closely with cross-functional teams to enhance collaboration tools like Microsoft 365, Teams, and SharePoint. Implement cloud-based application management and remote working solutions. Manage OneDrive and cloud storage policies for secure file access and sharing. Automation & Process Improvement: Develop PowerShell scripts and automation workflows to streamline IT operations. Enhance self-service IT solutions for better end-user experience. Continuously evaluate and implement new EUC technologies to enhance productivity and security.

About The Role SkillSAP ISU Technical LocationPune SAP Utilities Technical Consultant with more than 10+years’ experience of ABAP Technical , Process knowledge of Device management ,Billing and ISU utilities specific knowledge. Extensive skill set in SAP Device management ,Billing and SAP IS-Utilities, Smart meter technology , Integration between SAP Device management and MDUS with ITRON meters, Design, Analysis, Development, Production Support and Migration including an understanding of Utilities Business Process Flow. Having Skills in middleware settings for CRM and ISU applications Advanced skills in integration with ITRON smart Meter and new version of CRM 7.0 Web User Interface Specialized to Work on AMI functionalities in SAP ISU to trigger SMART Metering scenarios with ITRON Meter Specialized to Work on BDT, EEWB, CAWM, AET Tools for screen enhancement. Specialized to Work on Re- connection/Disconnection/Immediate Read/On-demand read developments and Work under service order management area to enhance smart scenarios with inbound and outbound proxies Experience on Master Data Templates and Parked document. Specialized on Campaign Management, assigning customers to target group creation and execution of the campaign Specialized on Print Work Bench tools to create forms and letters. Specialized on creating a template for creating test data in IS-U system. work on latest version in Device management ,Billing & ISU EHP4 system. Identify, raise, and resolve issues and work on issue resolution for specific work deliverables Working on Incidents, minor and major enhancements for Customer care specific Experience of working in multiple domains ( Energy and utility , Mining, Telecom and Banking Domain) ? ? ? ? Mandatory Skills: SAP ISU Technical. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. About The Role Primary Skills Mobile Device Management (MDM) Microsoft Intune Required Skills & Qualifications: 4-6 years of experience in Intune and MDM administration. Strong understanding of iOS device management , including supervised mode and VPP. Experience with Windows Autopilot setup and deployment. Familiarity with Azure AD , conditional access, and compliance policies. Knowledge of scripting (PowerShell) for automation and reporting. Excellent troubleshooting and communication skills. About The Role - Grade Specific Is responsible for the overall measurement, analysis and implementation of any recommendations, ensuring desired outcome is achieved. Involved directly with other support teams and the client, owning the overall improvement activities. Owns overall backlog of improvement ideas and actions. Skills (competencies) Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Job description We have a great opportunity available for a highly qualified Cloud Presales Solutions Engineer focused on Microsoft Azure in India. This role will provide technical expertise in support of pre-sales activities. The successful candidate will develop general knowledge across all IT areas and assist in the assessment, architectural reviews, design, demonstration, and enhancement of technology solutions as required. If you have a successful track record helping organizations navigate their journey to cloud-based platforms, this is a great chance to excel at what you love doing. Key Responsibilities • Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets. • Illustrate the value of the company's solution to prospects in a compelling manner. • Responsible for aligning the company's capabilities (products and services) with client business requirements through a professional and ethical business approach. • Involve in Proof-Of-Concept (POC) activities in order to assist sales in closing deals • Work closely with sales team to generate leads and opportunities • Assisting Internal Development team to develop cloud Native Application to deploy the solution using best practices • Develop Cloud-native technical approach and proposal plans identifying the best practice solutions meeting the requirements for a successful proposal. Create, edit, and review documents, diagrams, and other artifacts in response to RPPs RFQs and Contribute to and participate in presentations to customers regarding proposed solutions. • Cloud Architecture: Develop Public/Hybrid cloud reference architecture, Define target state cloud architecture, Experience with private and public cloud architectures, pros/cons, and migration considerations, Microservices architecture, and Hybrid cloud integration architecture. • Cloud Deployment: Hybrid Cloud architecture design, integration, and security, experience in cloud platforms - AWS, Azure, Google Cloud Platform, Cloud Foundry, Open Shift, Docker, etc. • Design deployment architecture for IaaS / SaaS /PaaS that will address our client's business needs and lead teams that will implement them for our clients. • Experience in Virtualization Platforms (e.g. VMWare, Hyper-V, etc.) is good to have • Experience with workload migration automation tools (multi-cloud) • Infrastructure provisioning and management (Ansible, Chef, Puppet, Chef) • Cloud native logging and monitoring stacks (ELK, EFK, ELE etc) • Cloud architect certified (GCP, Azure, AWS etc.) • DevOps and Agile methodologies, processes and tools. Requirements: Any Graudate - Grauduation is must • 3 years to more of experience ( Must have Azure Expereince with Any Sales experience If applicant have Intune tech expereince will give hike in Salary Package ) spanning at least two cloud IT disciplines including technical architecture, network management, application development, middleware, database management, or operations • Experience creating, deploying, and operating large scale applications on AWS/Azure/GCP • An advanced level Cloud Certification is an added advantage • Understanding of microservices and serverless architecture is an added advantage • Coding experience in one or more scripting languages e.g. Java, Python, NodeJS, bash etc. • Excellent communication, presentation, and writing skills • Should have hands-on experience of working on Cloud (AWS, Azure). • Should understand the costing of different cloud services and optimizations. • Should have experience with all major AWS (or) Azure services. • Conduct proof of concept (POC) and implement the design in AWS / Azure. • Azure Certifications is a must. Key Personal Attributes: • A strong stage presence and ability to manage client interactions, requirement gathering discussions, etc. • Ability to work independently with minimal direction providing technical and non-technical support to multiple users • Proficient in technology consulting, training and development • A strong people motivator with prominent levels of energy • Proactiveness - Be proactive in understanding the needs of our customers/clients • Relentless learner and the passion to pick up recent technologies Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details . SHARIQ @ HR @ 9250383253 Sana @ 7065126218 / cv4voiceprofile@gmail.com No Fees No Charges Saturday Sunday Fixed Fixed Day shift Role & responsibilities Preferred candidate profile

Should have around 6+ years of working experience in SAP ISU as a Techno-functional / functional expert, experience in S/4 Hana for utilities is preferred Expertise in ISU development in areas like Billing, device management or FICA Experience of working as Techno- functional lead in at-least 1 end to end SAP for utilities implementations Should have worked in at-least one S/4 HANA implementation as a consultant in customer facing role Excellent interpersonal and communication skills Well versed Architecture and solution nuances of S/4 HANA with good knowledge on SAPs road map Location Bangalore/Hyderabad/Pune/Chennai

Software Architect (Senior Manager) We are looking for a highly skilled and experienced System Integration/Architecture Lead to drive the design, integration, and development of cutting-edge Wireless LAN Access Point (WLAN AP) products for FTTH and FWA network. The candidate will oversee system architecture design, manage integration activities, and collaborate closely with cross-functional teams to ensure the delivery of high-performance, scalable, and reliable wireless solutions. You will play a critical role in leading technical strategy, system design, and ensuring the alignment of architecture with product requirements and industry standards Key Responsibities: System Architecture Design: Lead the system architecture design and development for WLAN AP products, ensuring they meet performance, scalability, and security requirements. Work closely with cross-functional teams ( internal and external ) to define product requirements, translating them into technical specifications and architectural designs. Drive decisions on hardware and software architectures, ensuring they align with product requirements and market trends. System Integration: Oversee the end-to-end system integration for WLAN AP products, including hardware, software, and networking components. Ensure seamless integration of WLAN features such as Wi-Fi 6/7, advanced beamforming, MU-MIMO, Mesh and other next-gen technologies. Collaborate with hardware, software both within Airtel and in partner teams ( ODMs, SoC vendors) to ensure proper integration and functionality across the stack. Troubleshoot integration issues and optimize system performance, reliability, and compatibility. Technical Leadership: Lead and mentor a a small team of engineers focused on system design, architecture, and integration. Troubleshoot integration and field issues Collaborate with product managers, hardware, software, and QA teams to ensure alignment on product development timelines and deliverables. Lead technical evaluations, prototype development, and feasibility studies for new features such as EasyMesh, Container Frameworks etc. Stakeholder Collaboration: Interface with key stakeholders such as internal teams ( business , IT teams ) , partners and suppliers ( ODM and SoC vendors ) to ensure that technical decisions align with business objectives. Collaborate with chipset vendors, platform providers, and third-party developers to ensure alignment on technical integration efforts. Documentation & Compliance: Ensure that all products comply with relevant industry standards (IEEE 802.11, WPA3, etc.) and qualification criteria Produce comprehensive system architecture documents, integration guides, and technical specifications. Innovation and Strategy: Stay current with industry trends and emerging technologies in broadband. Drive innovation within the team and contribute to strategic planning for future device releases. Strong background in development and system integration, including hardware, firmware, and software components for wireless systems. A good understanding of WiFi technologies, including protocol behavior, radio frequency (RF) principles from a product development/system integration perspective. Experience in working with hardware teams to optimize coverage, performance, and reliability of Wi-Fi AP products would be a plus Solid understanding of IP networking concepts ( TCP/IP, VLAN, Bridge etc) in how they are used in solving typical uses cases for WLAN APs/Routers Hands one experience with embedded system, and C/C++/Python based programming on Linux based platforms. Implementation/Protocol level familiarity with device/cloud management protocols APs such TR-69/TR-369/Open Sync etc. Preferred Qualifications: Proficiency with software stacks such as OpenWRT, integration with SDKs from SoC vendors including advanced features such as EasyMesh would be a huge plus.

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage and maintain Apple macOS systems efficiently. Troubleshoot and resolve technical issues related to Apple macOS devices. Implement security measures to protect Apple macOS systems. Collaborate with team members to enhance workplace service delivery. Stay updated with the latest Apple macOS management trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Apple macOS Management. Strong understanding of Apple device management. Experience in deploying and managing Apple devices in an enterprise environment. Knowledge of Apple device security best practices. Familiarity with Apple device enrollment and configuration. Good To Have Skills: Experience with JAMF Pro. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Hyderabad office. A any graduate degree is required. Qualification any graduate

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Your typical day will involve ensuring smooth operations and support for workplace management solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage and maintain Apple macOS systems efficiently. Troubleshoot and resolve technical issues related to Apple macOS devices. Implement security measures to protect Apple macOS systems. Collaborate with team members to enhance workplace management solutions. Stay updated with the latest trends in Apple macOS management. Professional & Technical Skills: Must To Have Skills: Proficiency in Apple macOS Management. Strong understanding of Apple device management best practices. Experience in deploying and managing Apple macOS devices in an enterprise environment. Knowledge of Apple device security protocols and configurations. Familiarity with Apple device enrollment and configuration profiles. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Hyderabad office. A degree in any graduate is required. Qualification any graduate

SAP ISU Utilities Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Utilities, Capability Network Areas of Work: SAP ISU device management Level: 10 | Location: Pune | Years of Exp: 3-4 years Explore an Exciting Career at Accenture If you are looking for a career with unparalleled global impact, then Accenture invites you to learn more about our rapidly expanding Capability Network. Over 3,000 management consulting and strategy professionals work in the Capability Network at Accenture. Based in a network of prominent locations, Capability Network professionals specialize in providing cutting-edge Industry and Functional expertise and leveraging the power of Accenture to bring measurable value to our clients worldwide. Join the Capability Network and always have the backing of the established brand of Accenture to deliver large scale transformational change. Grow your career and experience a stimulating, fast-paced environment working with prestigious clients on diverse projects to solve significant business challenges. You will deliver lasting impact as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit . About The Role : Job Title:SAP ISU DM Consultant 3-10 years experience in SAP ISU device management implementation projects through all phases of the project lifecycle, such as project planning & scoping, blueprinting, realization, data mapping & conversion, integration & user acceptance testing, go-live Capability to understand clients business needs, propose the appropriate consultancy offering and be part of the delivery team Must have good understanding of device business process flow from Planning to Retirement of devices, configuration of SAP ISU, meter to cash process. Must have at least 2 Projects of SAP IS-U implementation in Utilities - Demonstrated strong knowledge about Utility sector process and requirements and experienced in DM implementation Integration of ISU with other R3 modules MM, PM Bring your best skills forward to excel in the role: Utilities retail and customer services process & domain expertise Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc. Would be advantageous but not mandatory:CRM certification (Salesforce/SAP CRM/Oracle CX) Qualifications Your experience counts! Full Time Graduation Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills Preferred to have worked on client facing roles and basic ABAP/debugging skills. Understanding of AMI offerings of SAP ISU DM. Experience in Utilities and its business process is a must Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

SAP ISU Utilities Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Utilities, Capability Network I Areas of Work: SAP ISU device management | Level: 10 | Location: Pune | Years of Exp: 3-4 years Explore an Exciting Career at Accenture If you are looking for a career with unparalleled global impact, then Accenture invites you to learn more about our rapidly expanding Capability Network. Over 3,000 management consulting and strategy professionals work in the Capability Network at Accenture. Based in a network of prominent locations, Capability Network professionals specialize in providing cutting-edge Industry and Functional expertise and leveraging the power of Accenture to bring measurable value to our clients worldwide. Join the Capability Network and always have the backing of the established brand of Accenture to deliver large scale transformational change. Grow your career and experience a stimulating, fast-paced environment working with prestigious clients on diverse projects to solve significant business challenges. You will deliver lasting impact as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit . About The Role : Job Title:SAP ISU DM Consultant 3-10 years experience in SAP ISU device management implementation projects through all phases of the project lifecycle, such as project planning & scoping, blueprinting, realization, data mapping & conversion, integration & user acceptance testing, go-live Capability to understand clients business needs, propose the appropriate consultancy offering and be part of the delivery team Must have good understanding of device business process flow from Planning to Retirement of devices, configuration of SAP ISU, meter to cash process. Must have at least 2 Projects of SAP IS-U implementation in Utilities - Demonstrated strong knowledge about Utility sector process and requirements and experienced in DM implementation Integration of ISU with other R3 modules MM, PM Bring your best skills forward to excel in the role: Utilities retail and customer services process & domain expertise Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc. Would be advantageous but not mandatory:CRM certification (Salesforce/SAP CRM/Oracle CX) Qualifications Your experience counts! Full Time Graduation Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills Preferred to have worked on client facing roles and basic ABAP/debugging skills. Understanding of AMI offerings of SAP ISU DM. Experience in Utilities and its business process is a must Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Job Description: Should have around of working experience in SAP ISU as a Techno-functional / functional expert, experience in S/4 Hana for utilities is preferred Expertise in ISU development in areas like Billing, device management or FICA Experience of working as Techno- functional lead in at-least 1 end to end SAP for utilities implementations Should have worked in at-least one S/4 HANA implementation as a consultant in customer facing role Excellent interpersonal and communication skills Well versed Architecture and solution nuances of S/4 HANA with good knowledge on SAPs road map Role & responsibilities Preferred candidate profile

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP for Utilities Energy Data Management Device Management Good to have skills : SAP ABAP Development for HANA Minimum 5 year(s) of experience is required Educational Qualification : 15 years of full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using SAP for Utilities Energy Data Management Device Management. Your typical day will involve working with SAP ABAP Development for HANA and collaborating with cross-functional teams to deliver impactful data-driven solutions. Roles & Responsibilities: Design, build, and configure applications using SAP for Utilities Energy Data Management Device Management to meet business process and application requirements. Collaborate with cross-functional teams to deliver impactful data-driven solutions. Ensure high-quality code deliverables using SAP ABAP Development for HANA. Provide technical support and troubleshooting for applications built using SAP for Utilities Energy Data Management Device Management. Professional & Technical Skills: Must To Have Skills:Experience in SAP for Utilities Energy Data Management Device Management. Must To Have Skills:Strong understanding of SAP ABAP Development for HANA. Good To Have Skills:Experience in SAP ABAP Development for HANA. Strong understanding of software engineering principles and design patterns. Experience in troubleshooting and providing technical support for applications built using SAP for Utilities Energy Data Management Device Management. Additional Information: The candidate should have a minimum of 5 years of experience in SAP for Utilities Energy Data Management Device Management. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field. This position is based at our Pune office. Qualification 15 years of full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP for Utilities Energy Data Management Device Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years of complete education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for ensuring the smooth functioning of applications and meeting the needs of the organization. Your typical day will involve designing and developing applications, collaborating with the team, and configuring applications based on business requirements. You will also be involved in troubleshooting and resolving any issues that arise. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business process and application requirements. Collaborate with the team to ensure smooth functioning of applications. Configure applications to meet the specific needs of the organization. Troubleshoot and resolve any issues that arise with applications. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP for Utilities Energy Data Management Device Management. Strong understanding of statistical analysis and machine learning algorithms. Experience with data visualization tools such as Tableau or Power BI. Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 5 years of experience in SAP for Utilities Energy Data Management Device Management. This position is based at our Nagpur office. 15 years of complete education is required. Qualification 15 years of complete education

Role & responsibilities Conduct feasibility analysis for meter and modem installations. Coordinate with site teams, vendors, and RMs for installation approvals and execution Assemble and configure GridBox units and communication cables. Manage dispatch logistics, documentation, and SIM inventory. Monitor real-time data, resolve system issues, and validate GridBox integration. Support monthly audits, hardware recovery, and client interactions. Preferred candidate profile BE/BTech Degree in Electrical only. 13 years of experience in IoT or smart metering projects. Familiarity with hardware (RS-485, RJ-45, Optical cables), data validation, and SIM management. Strong coordination and communication skills.

Requirements Elicitation, Understanding, Analysis, & Management • Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting • Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). • Provide inputs in creating the detailed schedule for the project. • Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. • During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. • Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. • Communicate regularly with the team about development changes, scheduling, and status. • Participate in project review meetings. • Tracking and reporting progress for assigned modules Design: • Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. • Ensure that LLD design meets business requirements. • Submit the LLD design for review. • Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support • Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. • Use code management processes and tools to avoid versioning problems. • Ensure that the code does not affect the functioning of any external or internal systems. • Perform peer reviews of code to ensure it meets coding and efficiency standards. • Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging • Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. • Perform impact analysis for issues assigned to self and Software Engineers /Sr Engineers. • Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation • Review technical documentation for the code for accuracy, completeness, and usability. • Document and maintain the reviews conducted and the unit test results. Process Management • Adhere to the project and support processes. • Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. • Shows responsibility for corporate funds, materials and resources. • Ensure adherence to SDLC and audits requirements. • Adhere to best practices and comply with approved policies, procedures, and methodologies. Coaching and Mentoring • Act as a technical subject matter expert for the internal team on areas such as system functionality and approach including solving systems operations issues, performance initiatives. Leverage existing knowledge and expertise in multiple ways. • Build team skills using formal and/or informal training sessions. • Create and maintain knowledge repositories for lessons learnt and developments in the respective domains. Job Summary: We are seeking a highly experienced Senior Mobile Test Automation Engineer with a strong background in mobile testing (iOS and Android) and test automation frameworks. The ideal candidate will have at least 10 years of experience in QA with a focus on designing, developing, and maintaining robust mobile automation solutions. You will play a key role in leading test automation efforts, mentoring junior testers, and ensuring the delivery of high-quality mobile applications. Key Responsibilities: Lead the design and implementation of automation frameworks for mobile platforms (Android/iOS). Develop and maintain automated test scripts using tools such as Appium, Espresso, XCUITest, or Selenium. Define test strategies, plans, and test cases for mobile applications (manual and automated). Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps). Collaborate with developers, product owners, and DevOps engineers to understand requirements and enhance test coverage. Drive quality assurance initiatives and metrics for test coverage, performance, and stability. Conduct performance and load testing of mobile applications. Perform exploratory and manual testing when needed to supplement automated tests. Document and report bugs clearly; verify fixes and maintain regression suites. Mentor junior QA engineers and provide guidance on best practices in mobile testing and automation. Required Qualifications: 10+ years of overall experience in software testing with a focus on mobile (iOS/Android) testing. 5+ years hands-on experience in mobile automation using tools like Appium, Espresso, XCUITest, or other similar frameworks. Proficiency in programming/scripting languages such as Java, Kotlin, Swift, Python, or JavaScript. Deep understanding of mobile platforms, device management, and emulators/simulators. Experience with test management tools (e.g., TestRail, Zephyr) and bug tracking tools (e.g., Jira, Bugzilla). Experience with CI/CD tools and version control systems like Git. Strong knowledge of Agile/Scrum methodologies. Excellent analytical, debugging, and problem-solving skills. Preferred Qualifications: Knowledge of cloud-based testing platforms (e.g., BrowserStack, Sauce Labs). Exposure to BDD frameworks like Cucumber or Serenity. Soft Skills: Strong communication and collaboration skills. Proactive mindset and ability to work independently. Leadership capabilities and a passion for mentoring others. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106648

Location: Anywhere in India Experience Level: 7 to 10 years Job Summary: We are seeking a highly skilled Delivery Optimization Specialist with expertise in Microsoft Intune to join our IT operations team. The ideal candidate will be responsible for optimizing the deployment of applications, updates, and configurations across the enterprise using Intune delivery optimization techniques. This role is critical to reducing network impact while enhancing end-user experience and deployment efficiency. Key Responsibilities: Design, implement, and manage delivery optimization strategies and policies within Microsoft Intune. Optimize the deployment of applications, software updates, and device configurations to ensure efficient content distribution. Monitor delivery optimization metrics and adjust settings to achieve optimal performance. Troubleshoot and resolve issues related to delivery optimization and deployment failures in Intune. Collaborate closely with endpoint management, networking, and support teams to ensure successful rollouts and minimal disruption. Develop and maintain comprehensive documentation for all delivery optimization processes, policies, and configurations. Educate and support end-users and IT teams on best practices for delivery optimization in Intune-managed environments. Conduct periodic audits and performance assessments to ensure compliance with organizational standards and evolving best practices. Keep up to date with advancements in Microsoft Intune, Windows Delivery Optimization (DO), and related technologies. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT infrastructure or endpoint management , with a strong focus on Microsoft Intune . Proven experience implementing and managing Windows Delivery Optimization (DO) or similar content delivery mechanisms in large environments. Deep understanding of Intune policies , content distribution mechanisms, and deployment automation. Familiarity with Group Policy Objects (GPOs) , Windows Update for Business (WUfB) , and Peer-to-Peer (P2P) content sharing strategies. Strong analytical and troubleshooting skills, particularly around deployment failures and network impact. Excellent documentation, communication, and stakeholder engagement skills. Preferred Skills: Experience with Azure AD , Microsoft Endpoint Manager , or Configuration Manager (SCCM) . Knowledge of network optimization tools , bandwidth management , and content caching solutions . Familiarity with PowerShell scripting for Intune policy and deployment automation. Understanding of compliance and security best practices in endpoint deployment.

We are looking for a skilled UCC - Mobility Engineer to design, implement, and support enterprise Mobile Device Management (MDM)/Unified Endpoint Management (UEM) solutions across Apple and Android ecosystems . The ideal candidate will have expertise in Microsoft Intune, MobileIron, and JAMF to ensure secure, efficient, and seamless enterprise mobility operations. Key Responsibilities Manage and maintain enterprise MDM/UEM platforms, including Microsoft Intune, MobileIron, and JAMF Pro . Oversee Apple device management (iPhones, iPads, macOS) using Apple Business Manager (ABM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) . Administer Android Enterprise for corporate and BYOD device management. Implement and enforce security policies , including Conditional Access, Multi-Factor Authentication (MFA), and Data Loss Prevention (DLP) . Configure and manage compliance policies , covering encryption, application control, and remote wipe capabilities. Troubleshoot and resolve mobility-related incidents, collaborating with the Service Desk and IT support teams . Deploy and manage enterprise mobile applications using Microsoft Intune App Protection, JAMF, and MobileIron . Perform software updates, patching, and firmware management for mobile devices. Manage identity and access control for mobile devices using Azure AD, Entra ID, and Single Sign-On (SSO) solutions . Configure and support certificate-based authentication (CBA) and VPNs for secure mobile access. Develop and maintain Standard Operating Procedures (SOPs), documentation, and knowledge base articles related to mobility solutions. Monitor and optimize MDM/UEM performance , ensuring compliance with corporate and industry standards. Provide training and technical guidance to IT teams and end-users on best practices for mobile security and device usage. Stay updated on industry trends and security threats to proactively enhance mobility solutions. Participate in on-call rotations and provide after-hours support as needed. Qualifications & Experience Required 7+ years of experience in enterprise mobility engineering, endpoint management, or IT infrastructure support . Strong hands-on experience with Microsoft Intune, MobileIron, and JAMF for mobile device management. Expertise in Apple device management , including Apple Business Manager (ABM), DEP, and VPP . Experience in Android Enterprise deployment and configuration. In-depth knowledge of mobile security frameworks , including Conditional Access, Zero Trust, and Endpoint Protection . Proficiency in identity and access management solutions , including Azure AD, Entra ID, and SSO configurations . Experience with VPN, SCEP certificate management, and network security for mobile devices. Expertise in troubleshooting iOS, macOS, Android, and Windows 10/11 endpoint management. Strong understanding of enterprise app deployment and lifecycle management for mobile applications. Ability to work in a fast-paced, global enterprise environment , collaborating with cross-functional teams. Excellent communication and documentation skills to develop SOPs and user guides. Flexibility to support after-hours work, weekend activities, and on-call rotations when required. Preferred Certifications (Optional but Beneficial) Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Azure Fundamentals CompTIA Security+ VMware Certified Professional - Digital Workspace (VCP-DW) Certified Mobile Device Security Professional (CMDSP) Apple Certified Support Professional (ACSP) JAMF Certified Tech (JCT), JAMF Certified Administrator (JCA), JAMF 300, or JAMF Certified Expert (JCE) ITIL Certification (Preferred) Required Skills Microsoft Exchange,Voice Networking,Mobile Device Management

Job Summary We are seeking a Unified Communication & Collaboration Engineering Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise collaboration and messaging solutions. The ideal candidate will have deep expertise in Exchange (On-Prem & Online), Office 365, Email Gateway, PowerShell, Mimecast, Active Directory (AD), Azure AD (AAD), Intune, and Microsoft 365 collaboration tools . This role requires a strategic mindset to enhance collaboration security, compliance, and efficiency. Key Responsibilities Messaging & Email Security Lead the administration and optimization of Exchange On-Prem and Exchange Online in hybrid environments. Manage and secure email gateways and Mimecast to ensure compliance and prevent threats. Develop and maintain Exchange PowerShell scripts for automation, monitoring, and administration. Design and enforce Data Loss Prevention (DLP) policies and Conditional Access rules for enhanced security. Configure and manage shared mailboxes, role-based access control (RBAC), and distribution groups . Collaboration & Productivity Tools Oversee and enhance OneDrive, SharePoint, and Microsoft 365 collaboration tools . Implement Power Platform solutions (Power Automate, Power Apps, Power BI) to drive process efficiency. Work closely with stakeholders to optimize collaboration workflows and data accessibility. Identity & Access Management (IAM) and Security Design and manage Active Directory (AD) and Azure Active Directory (AAD) structures . Implement and refine Entra ID configurations and security policies . Oversee DNS, DHCP, and Conditional Access policies for secure authentication and access control. Endpoint & Mobile Device Management Administer Microsoft Intune for enterprise device security and compliance. Manage and enforce security policies for corporate and BYOD (Bring Your Own Device) environments . Ensure seamless integration of unified communication tools across mobile and desktop platforms. Operations, Compliance & Governance Establish and maintain best practices for high availability, scalability, and compliance in collaboration services. Ensure all solutions meet BFSI regulatory standards (e.g., GDPR, SOX, PCI-DSS ). Provide expert-level support for incident management, troubleshooting, and root cause analysis. Drive automation and process improvements to enhance service reliability and efficiency. Participate in disaster recovery and business continuity planning for communication platforms. Required Skills & Experience 5+ years of experience in Unified Communication & Collaboration Engineering . Expertise in Exchange On-Prem, Exchange Online, Office 365, and Email Gateways . Advanced PowerShell scripting skills for automation and administration. Strong knowledge of Active Directory (AD), Azure AD (AAD), Entra ID, and RBAC . Experience configuring DNS, DHCP, Conditional Access, and DLP policies . Hands-on experience managing OneDrive, SharePoint, and Power Platform . Proficiency in Microsoft Intune for device management and endpoint security. Deep understanding of BFSI security and compliance requirements . Preferred Qualifications (Optional but Beneficial) Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging Administrator Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals Required Skills Exchange,Powershell,Azure Ad

Job ID/Reference Code INFSYS-NAUKRI-209008 Work Experience 5-7 Job Title SAP ISU FICA Consultant Responsibilities Actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment. Contribute to unit-level and organizational initiatives. Adherence to the organizational guidelines and processes. Technical and Professional Requirements: 5+ years of experience in application maintenance & implementation projects, primarily in ISU-CRM Projects Experience across Electricity, Gas & Water Utilities industries across UK, North America & Europe regions Experience with CRM –ISU Integration Experience in end-to-end implementation and support projects Client facing experience Experience in setup of Org Structure, GL setup & Integration Experience in Cash journal, Clearing Control, Account Assignment Setup of Direct Debit Payments Strong Understanding of Dunning Process, Collection, Installment Plan Setup of Main & Sub transaction Experience in analyzing issue in Billing & Invoicing process Good Experience in Invoice Layout & Bill Print Integration with Billing & FICO Preferred Skills: SAP Industry Solution->SAP Utilities (SAP ISU)->SAP IS-UTILITIES FICA (SAP ISU FICA) Additional Responsibilities: Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, Jaipur, Hubli, Vizag.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services * Location of posting is subject to business requirements

About The Role : Job Title- Mobile Devices Site Reliability Engineer Location- Pune, India Role Description Our team provides platform-level operational support of mobile & remote access End User Computing platforms. We are primarily responsible for day-to-day operations of the platforms engaging with our vendors, engineers, and product management teams; support of major projects and migrations; providing training and knowledge to assist our local and first-line support teams in incident resolution; and owning and driving service or platform wide incidents, including major incidents with high priority and visibility. Our platforms provide service to 90k+ endpoints, and we work daily with many other teams in the bank to ensure smooth operations across the complex and varied bank environment. You will be a member of a global team providing daily support across our product set, with a focus on completing the migration of our users from our legacy product set to our invest cloud-based solutions. As a part of your day, you will join your global team in planning, brainstorming, and problem-solving issues across our estate, provide status updates on your projects and work delivery streams, and will operate with counterparts in your region to accomplish work within our target delivery dates. Our team plans our work in an agile sprint-based method, but things change rapidly in production operations our team stays in close contact daily to continue delivering planned work and deal with anything new requiring attention. A key focus of our team is on the reduction of incidents in our product space, and the optimization of response to issues. We are heavily focused on improving our product experience through clear and understandable end-user knowledge, scripting to support our ability to quickly detect, mitigate, or resolve issues, and improving our observability to our environment to enhance our ability to detect and respond to issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide L2/L3 platform level incident support and engagement of our global remote and mobile platforms we are generally engaged on new issues without prior training/knowledge, platform-level faults, major incidents, and vendor incidents for our mobile device management, Android OS, Apple OS, and remote-access products Provide planning and delivery of production changes following ITIL framework Be a source of knowledge we provide written and verbal knowledge to our local teams in support of our product space Improve what you are doing identify if there is a better way to deliver what you are doing that would be more efficient or improve user experience and help visualize or deliver the improvement if you can Provide support for routine operational responsibilities including change verifications and testing, Disaster Recovery exercise support, closure of routine requests and processes Your skills and experience Demonstratable experience supporting end-user devices in the Apple iOS/iPadOS space Demonstratable experience implementing, documenting, and/or supporting mobile device management platforms such as Intune, MobileIron, or AirWatch Demonstratable experience delivering an end-user or product migration, or large-scale project involving technical support or end-user interaction Demonstratable knowledge of Apple mobile device management or declarative device management concepts Demonstratable understanding of the basics of Azure and Entra ID Experience working in an incident management system such as ServiceNow Understanding and capability to provide succinct overviews and reports relating to your projects and delivery communication is key for our team! Demonstratable understanding of basic VPN and networking concepts allowing devices to connect securely to corporate networks Bonus skills understanding or capability to deliver strategic reporting (e.g. PowerBI), observability from a SIEM (e.g. Splunk, Sentinel), scripting (Python or Powershell), automations from the Microsoft Power Platforms (Power Automate, Azure Runbooks) How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Skills : SAP ISU as a Techno-functional expert, experience in S/4 Hana for utilities, ISU development in areas like Billing, device management or FICA, S/4 HANA implementationNotice Period: Immediate-20 years

SAP ISU Utilities Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Utilities, Capability Network I Areas of Work: SAP ISU device management | Level: 10 | Location: Pune | Years of Exp: 3-4 years Explore an Exciting Career at Accenture If you are looking for a career with unparalleled global impact, then Accenture invites you to learn more about our rapidly expanding Capability Network. Over 3,000 management consulting and strategy professionals work in the Capability Network at Accenture. Based in a network of prominent locations, Capability Network professionals specialize in providing cutting-edge Industry and Functional expertise and leveraging the power of Accenture to bring measurable value to our clients worldwide. Join the Capability Network and always have the backing of the established brand of Accenture to deliver large scale transformational change. Grow your career and experience a stimulating, fast-paced environment working with prestigious clients on diverse projects to solve significant business challenges. You will deliver lasting impact as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit . About The Role : Job Title:SAP ISU DM Consultant 3-10 years experience in SAP ISU device management implementation projects through all phases of the project lifecycle, such as project planning & scoping, blueprinting, realization, data mapping & conversion, integration & user acceptance testing, go-live Capability to understand clients business needs, propose the appropriate consultancy offering and be part of the delivery team Must have good understanding of device business process flow from Planning to Retirement of devices, configuration of SAP ISU, meter to cash process. Must have at least 2 Projects of SAP IS-U implementation in Utilities - Demonstrated strong knowledge about Utility sector process and requirements and experienced in DM implementation Integration of ISU with other R3 modules MM, PM Bring your best skills forward to excel in the role: Utilities retail and customer services process & domain expertise Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc. Would be advantageous but not mandatory:CRM certification (Salesforce/SAP CRM/Oracle CX) Qualifications Your experience counts! Full Time Graduation Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills Preferred to have worked on client facing roles and basic ABAP/debugging skills. Understanding of AMI offerings of SAP ISU DM. Experience in Utilities and its business process is a must Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

SAP ISU Utilities Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Utilities, Capability Network Areas of Work: SAP ISU device management Level: 10 | Location: Pune | Years of Exp: 3-4 years Explore an Exciting Career at Accenture If you are looking for a career with unparalleled global impact, then Accenture invites you to learn more about our rapidly expanding Capability Network. Over 3,000 management consulting and strategy professionals work in the Capability Network at Accenture. Based in a network of prominent locations, Capability Network professionals specialize in providing cutting-edge Industry and Functional expertise and leveraging the power of Accenture to bring measurable value to our clients worldwide. Join the Capability Network and always have the backing of the established brand of Accenture to deliver large scale transformational change. Grow your career and experience a stimulating, fast-paced environment working with prestigious clients on diverse projects to solve significant business challenges. You will deliver lasting impact as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit . About The Role : Job Title:SAP ISU DM Consultant 3-10 years experience in SAP ISU device management implementation projects through all phases of the project lifecycle, such as project planning & scoping, blueprinting, realization, data mapping & conversion, integration & user acceptance testing, go-live Capability to understand clients business needs, propose the appropriate consultancy offering and be part of the delivery team Must have good understanding of device business process flow from Planning to Retirement of devices, configuration of SAP ISU, meter to cash process. Must have at least 2 Projects of SAP IS-U implementation in Utilities - Demonstrated strong knowledge about Utility sector process and requirements and experienced in DM implementation Integration of ISU with other R3 modules MM, PM Bring your best skills forward to excel in the role: Utilities retail and customer services process & domain expertise Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc. Would be advantageous but not mandatory:CRM certification (Salesforce/SAP CRM/Oracle CX) Qualifications Your experience counts! Full Time Graduation Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills Preferred to have worked on client facing roles and basic ABAP/debugging skills. Understanding of AMI offerings of SAP ISU DM. Experience in Utilities and its business process is a must Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Minimum 10+ years of experience in core areas of SAP ISU with key focus on implementing and supporting SAP FICA Should have minimum 2 end to end SAP ISU implementation experience Minimum 8+ years of SAP ISU implementation and support experience Understanding of SAP CS is added advantage Good understanding of the industry and/or LoB specific business processes Experience with SAP ISU FICA functional solutions architecture Experience with system design, configuration, customization, integration, testing and support Experience in FICA configuration of Main Sub, Payment hierarchy, clearing rules, Dunning, Security Deposits, Payment Clearings, Open item management, Tax, Instillment plans, Returns, Refund Process, Write offs Experience with all aspects of the system implementation including, but not limited to, gathering requirements, designing the future state solution, the development objects related to their process scope, as well as supporting testing and post implementation support Should be able to drive Business Workshops, develop FS, Configurations, Test Scenarios, conduct Trainings, perform Testing and provide defect management support for Billing & Device Management modules Parallel processing and Enhancement of standard business processes of Contract Accounts Receivable and Payable using predefined Program Events Understanding of ISU process and other integration experiences with MM, SD, PP, PM, QM, WM FICO Highly skilled in interacting with business users and process owners and defining the short term and long-term development and implementation plans Performing required testing of system changes prior to transport into production environment Develop documentation for functional specs for customization including Forms, Reports, Interfaces, Workflows, Enhancements Should understand the different business process in of Utility Industry (Regulated and Deregulated), prepaid, net metering etc

SAP IS-U Consultant Specifically: SAP IS-U Technical skill like ABAP, ALE , AVL , IDOC , BADI , PDOC , Switch Doc, Workflow, Device Management , Billing , Invoicing , FICA, Dunning , Bill Print Essential Duties and Responsibilities:- Design, enhance, develop, maintain, and support retail-based utility back-office processes enhance working within a team-first oriented environment with primarily skilled in SAP ISU and ECC domain. Ability to work with project or application development team. Develop and maintain processes, applications, standard application programs providing business functions, such as online screens, batch reports, creation of applications interface files, and basic WEB knowledge. Determine detailed system requirements based on business requirements provided by the Operations groups. Configure and test ECC/IUT modifications to support new system development, enhancements, and production support modifications. Help with SAP ISU/CCS Day to day production support and related to system issues that arise in the daily operations of the system. Interface with operations team and business teams to realize requirements, existing business processes, resolve issues and determine cost estimates. Perform other duties as assigned. Nice to Have: Familiarity with Texas or Northeast market transactions is a big plus. Experience working in a waterfall and Agile framework SCRUM, KANBAN. SAP CRM experience – Call Center processes, Telephony Integration, Interaction Center. Texas or Canada Alberta deregulated/regulated market experience. Able to perform debugging to identify the production issues.