End User Support Specialist Neurones IT India

8.0 - 10.0 years

0 Lacs

bengaluru, karnataka, india

Remote

The End User Support Specialist (L2) acts as the primary escalation point for the L1 support team and resolves advanced technical incidents related to user access rights, business applications, network connectivity, and end-user devices . This role ensures high-quality service delivery by owning escalated tickets, performing in-depth troubleshooting, and ensuring timely resolution in line with SLAs. Key Responsibilities Act as a L2 escalation contact for all technical incidents unresolved by L1 (access, application, network, and device-related). Troubleshoot and resolve Active Directory/user account access issues, application errors, VPN/Wi-Fi/Network issues, and desktop/laptop hardware or O...

Posted 1 month ago

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Device/Network Engineer SRS Infoway

6.0 - 10.0 years

1 - 2 Lacs

pune, chennai, bengaluru

Work from Office

Familiar with cybersecurity practices, DNS/firewall validation, and multicast ACL enforcement. Experience in device configurations, upgrades, troubleshooting on network or video back end devices and servers. Excellent problem-solving across network, server, and application layers.

Posted 2 months ago

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EDVT Engineer Automation Specialist TekWissen India

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You are seeking a skilled EDVT Engineer with strong automation experience to join the team. As an EDVT Engineer Automation Specialist, you will be responsible for developing, testing, and validating automation solutions to streamline network operations. Your role will involve managing the data obtained from test results to improve efficiency. Key responsibilities include developing and maintaining automation scripts and tools for network testing, collaborating with cross-functional teams to define automation requirements, and implementing test cases for automation workflows. You will support lab setup and configuration for automation testing environments, validate network device configuratio...

Posted 3 months ago

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