Devi Ai

Customer Success & Partnerships for AI Products - 100% Remote Job Were Devi AI a fast-growing US-based company, we built AI agents to automate accounting, sales, and marketing prep for small businesses and accountants. We're looking for a Customer Success & Partnerships Manager to support users, onboard accounting firms, and drive growth via smart outreach. This is a fast-paced, fully remote job role. You must be comfortable working with US/Canadian clients. Working hours will be odd What Youll Do: Chat & email support: fast, clear, human responses. Onboard new users & accounting firms (chat, email, calls). Outreach: follow up with leads and firm partners. Share product feedback and improve help docs. What You Must Have: Excellent written & spoken English. Open to work US/EU timezones. Flexible schedule 1-3 year in SaaS support, sales, onboarding, or partnerships. Either. Business degree or relevant experience Basic understanding of AI tools. Comfortable using chat tools, CRM, and AI platforms. Application Requirement – Video responses only Record a short video answering 4 questions in ONE continuous Video, send via WhatsApp. 1. Describe a time when multiple customers were upset with you simultaneously. How did you handle it internally and externally? 2. A customer says 'Your AI product is ruining my business.' Record your immediate response. 3. What gets you genuinely excited about helping someone solve a problem? Give us a specific recent example. 4. Explain our AI product Bookeeping.ai core value in 30 seconds to an accountant using QuickBooks Send via Whatsapp on +1 773 828 4411