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4.0 - 9.0 years

7 - 12 Lacs

Noida

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Job Track Description: Responsibilities Design and develop highly scalable web based applications based on business needs. Analyze user needs and develop software solutions using agile methodology. Perform data analysis using SQL Server. Develop and maintain a thorough understanding of business needs from both technical and business perspectives Assist and mentor junior team members to enforce development guidelines. Effectively prioritize and execute tasks in a high-pressure environment Qualifications / Experience Bachelor\u2019s/Master\u2019s degree in Computer Science / Computer Engineering Minimum of 4+ years\u2019 experience in building enterprise scale N-tier web application using Microsoft .NET technologies. 3+ years of experience in ASP.NET MVC 2+ years\u2019 experience on WCF Services or Microsoft Web API 1+ years of experience in Angular 2 or higher is mandatory Experience with Agile application development. Strong knowledge of HTML5 and CSS3 SQL server performance tuning (SQL Server 2008/2012/2014) Working knowledge of SSRS and SSIS is plus Ability to work with a sense of urgency and attention to detail Excellent oral and written communication skills.

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3.0 - 5.0 years

5 - 9 Lacs

Pune

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About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? _x000D_ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? _x000D_ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? _x000D_ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? _x000D_ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? _x000D_ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? _x000D_ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? _x000D_ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft .NET Smart Web App_x000D_. Experience3-5 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 5.0 years

5 - 9 Lacs

Kochi

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About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft .NET Smart Web App.

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9.0 - 14.0 years

25 - 30 Lacs

Indore, Hyderabad, Delhi / NCR

Hybrid

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Proficient in C# and SQL for ETL, backend development, automation. Experience with WPF, MVVM Models for Frontend & Ul development. Strong Azure experience . Good to have .NET Maui - MAUI. Blazore, Required Candidate profile Develop & optimize applications using SQL, C#, Python, Blazor, devexpress. Build & maintain .net apps using C# & WPF Develop backend job processors, Azure functions

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3.0 - 5.0 years

7 - 11 Lacs

Bengaluru

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Job Title.Netcore WPF UI Developer - Bangalore About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Key Skills: .NET Core, WPF, C#, MVVM, Dependency Injection frameworks (e.g., Prism, DryIoc, or Autofac) LocationBengaluru Hybrid - 3 days WFO (Tues, Wed, Thurs) Shift Timings12:30pm - 9:30pm Overview: We are seeking a skilled Desktop UI Developer having minimum of 3-5 years of experience to design, develop, and maintain high-quality desktop applications using Windows Presentation Foundation (WPF), C#, .NET Core 6+ and related Microsoft technologies. The role focuses on creating user interfaces for Securities Lending business applications, ensuring seamless functionality, and integrating with REST APIs. The ideal candidate will have a solid understanding of Git, CI/CD pipelines, and REST API principles, along with excellent communication skills and the ability to collaborate effectively with cross-functional teams. Key Responsibilities UI Developmento Design and develop responsive, intuitive, and visually appealing desktop user interfaces using WPF and C# and .NET Core o Implement MVVM (Model-View-ViewModel) architecture to ensure maintainable and scalable code. o Develop custom controls and composite controls specific to user requirement. o Collaborate with QA and testing teams to incorporate feedback and optimize UI for testing workflows. o Good understanding of Dependency Injection frameworks (e.g., Prism, DryIoc, or Autofac). o Good Understanding of DevExpress WPF controls o Good understanding of REST API, GraphQL and Grpc integration, including HTTP methods, JSON handling, and authentication. o Troubleshoot API-related issues and optimize data handling within the UI. o Knowledge of unit testing frameworks (e.g., MSTest, NUnit, xUnit). o Good to have experience with AWS or other cloud platforms for hosting or integrating testing applications. o Knowledge of Agile/Scrum methodologies and tools like Jira or Trello. o Understanding of security best practices and SOILD principles for desktop applications and API integrations. Version Control and CI/CDo Use Git for version control, including branching, merging, and resolving conflicts. o Contribute to CI/CD pipelines using tools like Bitbucket, Bamboo or GitHub Actions to automate builds, tests, and deployments. Code Quality and Maintenanceo Write clean, maintainable, and well-documented code following best practices. o Perform unit testing and debugging to ensure application stability. o Participate in code reviews to maintain high standards. Collaboration and Communicationo Work closely with developers, testers, designers, and product managers to align on project goals. o Communicate technical concepts clearly to both technical and non-technical stakeholders. o Provide regular updates on project progress and proactively address challenges. Soft Skills: o Excellent communication skills, both verbal and written, to articulate ideas and collaborate with team members. o Strong teamwork and interpersonal skills to work effectively in a collaborative environment. o Problem-solving mindset with attention to detail. o Ability to manage multiple tasks and meet deadlines in a fast-paced setting. If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience5-8 Years.

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5.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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About the job : - Extensive experience in the development of web applications using the following technologies- ASP.NETWeb forms, VB.NET, Angular, and SQL Server 2016 or higher - Good understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds - Experience in using 3rd party controls like DevExpress, Teleri,k, etc. - Experience in XML file manipulation using VB.NET - Extensive experience creating database schemas that represent and support business processes - RDBMS Concepts, Data - Structures, Optimization Techniques, SQL queries, Indexes, views, Functions, Triggers, Transactions - Extensive experience in developing WCF/Web Services - Good knowledge of Web-based security concepts and session management - Excellent Debugging skills - Understanding of source code management tools like TFS, MS Build etc. - Optional experience in the Financial Services domain (Preferably Australia) is an added advantage - Experience using JIRA/Confluence - Knowledge of.NET web framework (4.5.2) - Experience creating database schemas that represent and support business processes - Familiarity with WCF and services frameworks - Communication skill - the ability to communicate clearly with both business and technical teams Primary Skills Asp.Net, VB.Net, Angular, SQL Server, WCF Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

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4 - 9 years

9 - 13 Lacs

Chennai

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About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for experienced product development engineers/experts who could join our flagship VLMS product engineering team to implement the product enhancements and support our global customers. If you are a technology enthusiast and have passion to develop enterprise products with quality, security, and performance, we are eager to discuss with you the potential role. Responsibilities Understand the business requirements and technical constraints and architect/design/develop. Participate in the complete development life cycle. Review the architecture/design/code of self and others. Develop enterprise application features using C#, ASP .NET development framework. Own and be accountable for the Quality, Performance, Security, and Sustenance of the respective product deliverables. Strive for self-excellence along with enabling the success of the team/stakeholders. Requirements 2 to 10 years of experience in developing enterprise software products Must have strong experience in ASP .NET Web Forms with C# Strong experience in SQL, MS SQL Server Experience in Javascript, JQuery, AngularJS Good knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Knowledge/Experience in SSO integration using LDAP, ADFS, OKTA, PING Knowledge/Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Knowledge/Experience in XSS, SSL, TLS, OWASP standards Knowledge/Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, and Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

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8 - 14 years

13 - 18 Lacs

Chennai

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About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for experienced product engineering/development leader who could join our flagship product VLMS. If you are a technology leader and have passion to develop highly quality, scalable and performant enterprise products, we are eager to discuss with you about the potential role. Responsibilities: Responsible for architecture, design, development, quality and performance engineering Provide technical and strategic leadership for one or more engineering teams Ensure quality of product/module code bases and alignment with development standards Head the development ofhighly complexapplication features, interfaces using C#, ASP .NET Lead/Own the complete development life cycle Review and recommend changes to the architecture/design/code Own and be accountable for the Performance, Scalability, Reliability and Sustainability of the product modules Guide the POCs/Technical Solution Approach using the combination of open source, closed source, commercial technology/toolset Evaluate and recommend software development tools Strive for self-excellence along with managing, coaching/mentoring, enabling success of the development/engineering teams Requirements: 10+ years of product development experience with enterprise grade products 4+ years of hands-on and strategic experience in coaching, managing product engineering teams Strong experience in ASP .NET with C#, MS SQL Server, Javascript, JQuery Strong knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Experience in SSO integration using LDAP, ADFS, OKTA, PING Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Experience in XSS, SSL, TLS, OWASP standards Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

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4 - 8 years

6 - 10 Lacs

Bengaluru

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Skills : Java, Javascript, Angular,Springboot,Hibernate,Event Driven Architecture, Generics,Reflection,Multithreading,Annotations,JPA, JMS,Functional Programming, Lambda,Java Stream API Angular,Reach.js,Material UI,DevExpress Component library.

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5 - 8 years

4 - 8 Lacs

Chennai

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What you ‘ll be doing: Lead the design, development, and deployment of Windows-based applications using WinForms and .NET C#. Develop and maintain RESTful APIs for seamless integration with frontend and backend systems. Manage and optimize MS SQL Server 2019 databases, including writing complex queries, stored procedures, and performance tuning. Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver high-quality solutions. Ensure on-premise deployment and configuration of applications on Windows Server 2022 Standard. Hands on experience in Azure CI/CD pipelines. Create and Optimize SQL queries, stored procedures, and database schemas in MS SQL Server 2019 and above. Provide technical leadership and mentorship to junior developers, ensuring adherence to coding standards and best practices. Troubleshoot and resolve technical issues related to application performance, scalability, and security. Conduct code reviews and ensure the delivery of clean, maintainable, and well-documented code. Stay updated with the latest trends and advancements in .NET technologies and recommend improvements to existing systems. What we seek in you: Bachelor’s degree in computer science, Information Technology, or a related field. 6 to 8 years of hands-on experience in .NET development (C#, Devexpress WinForms, API). Strong expertise in MS SQL Server 2019 and database management. Experience with on-premises deployment and Windows Server environments. Excellent problem-solving, communication, and leadership skills. Life at Next: At our core, we're driven by the mission of tailoring growth for our customers by enabling them to transform their aspirations into tangible outcomes. We're dedicated to empowering them to shape their futures and achieve ambitious goals. To fulfil this commitment, we foster a culture defined by agility, innovation, and an unwavering commitment to progress. Our organizational framework is both streamlined and vibrant, characterized by a hands-on leadership style that prioritizes results and fosters growth. Perks of working with us: Clear objectives to ensure alignment with our mission, fostering your meaningful contribution. Abundant opportunities for engagement with customers, product managers, and leadership. You'll be guided by progressive paths while receiving insightful guidance from managers through ongoing feedforward sessions. Cultivate and leverage robust connections within diverse communities of interest. Choose your mentor to navigate your current endeavors and steer your future trajectory. Embrace continuous learning and upskilling opportunities through Nexversity. Enjoy the flexibility to explore various functions, develop new skills, and adapt to emerging technologies. Embrace a hybrid work model promoting work-life balance. Access comprehensive family health insurance coverage, prioritizing the well-being of your loved ones. Embark on accelerated career paths to actualize your professional aspirations. Who we are? We enable high growth enterprises build hyper personalized solutions to transform their vision into reality. With a keen eye for detail, we apply creativity, embrace new technology and harness the power of data and AI to co-create solutions tailored made to meet unique needs for our customers. Join our passionate team and tailor your growth with us!

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7 - 12 years

12 - 18 Lacs

Noida

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Experience in developing design for n-tier architecture enterprise applications, web developments projects (Windows based/Web based). Involved in project life-cycle including Requirement Analysis, Requirement Specifications, Software Architecture and Design, Development, Integration, Optimization, Enhancement and Support. Experience in application optimization, troubleshooting and end-user support. Experience in the Development of Transaction processing systems (such as ERP, CRM, Inventory, Sales, Purchase, Payroll, Production, maintenance etc.) is preferred Interested candidates can share resume on priyankasharma@polyplex.com

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3 - 7 years

5 - 14 Lacs

Trivandrum

Remote

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Role: Software Engineer - .Net Location: Technopark Trivandrum / Work from home Experience Range: 3 to 7 Years Notice Period - Immediate to 15 Days 3+ years of hands-on experience in WinForms C# development . Strong expertise in DevExpress XPO ORM for data persistence and transaction handling. Proficiency in ADO.NET for database connectivity and management. Excellent SQL skills with experience in MS SQL Server, MySQL, or PostgreSQL . Experience with DevExpress WinForms UI components for building interactive UIs. Understanding of software development lifecycle (SDLC) and Agile methodologies . Experience with cloud platforms (Azure/AWS) is a plus. Ability to work independently and efficiently manage tasks in a fast-paced environment. Strong analytical and problem-solving skills with attention to detail. Must be flexible with working hours and adaptable to shifting priorities.

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3 - 5 years

5 - 9 Lacs

Pune

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About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4 - 8 years

6 - 10 Lacs

Chennai

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About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for experienced product development engineers/experts who can join our flagship VLMS product engineering team to implement the product enhancements and support our global customers. If you are a technology enthusiast and have passion to develop enterprise products with quality, security, and performance, we are eager to discuss with you the potential role. Responsibilities Understand the business requirements and technical constraints and architect/design/develop. Participate in the complete development life cycle. Review the architecture/design/code of self and others. Develop enterprise application features using C#, ASP .NET development framework. Own and be accountable for the Quality, Performance, Security, and Sustenance of the respective product deliverables. Strive for self-excellence along with enabling the success of the team/stakeholders. Requirements 4 to 10 years of experience in developing enterprise software products Must have strong experience in ASP .NET Web Forms with C# Strong experience in SQL, MS SQL Server Experience in Javascript, JQuery, AngularJS Good knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Knowledge/Experience in SSO integration using LDAP, ADFS, OKTA, PING Knowledge/Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Knowledge/Experience in XSS, SSL, TLS, OWASP standards Knowledge/Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

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