Associate Director - SME LAP Standard Chartered India

5.0 - 9.0 years

0 Lacs

delhi

On-site

As a Business Performance Manager at Standard Chartered Bank, you will be responsible for achieving the Month-on-Month targets set forth in the Performance scorecard. Your role includes ensuring timely MIS with accurate data, completing the hiring of BDE within budgeted headcount, and driving the team to cross-sell multiple products to clients effectively. Additionally, you will focus on delivering exceptional Customer Experience, adhering to FCRMP, ABC, AML & CDD standards. It will be your responsibility to reduce TAT by minimizing errors, enhance process efficiencies, and maintain proper conduct with zero instances of mis-selling, sales complaints, or potential inappropriate sales. You will also contribute significantly to the Bank's CSR initiatives. Your key responsibilities will involve embedding principles of Sales Governance in the Sales Value chain by implementing sales policies & procedures, ensuring adherence to regulatory requirements, and partnering with the Training unit to train sales staff on CDD, AML, and customer data protection principles. Monitoring customer outcomes and completing mandatory e-learnings within set timelines are vital aspects of your role. In terms of Human Capital and People Management, you will develop a strong 2nd line, control attrition levels, and drive performance management with 100% NBO participation for FLIP. Moreover, you should display exemplary conduct in line with the Group's Values and Code of Conduct, ensuring compliance with all laws, regulations, and guidelines. The ideal candidate for this role possesses good interpersonal skills, customer orientation, banking knowledge, management information skills, and competitive awareness. Excellent communication, relationship-building abilities, quick grasp of new concepts, and a proactive approach to acquiring new customers are essential qualities. Coordinating customer events and executing aggressive sales call plans will be part of your responsibilities. Key Competencies required for this role include being action-oriented, collaborative, customer-focused, able to give clarity and guidance, managing ambiguity, developing talent, driving vision & purpose, nimble learning, making quality decisions, demonstrating courage, instilling trust, and having a strategic mindset. In conclusion, at Standard Chartered Bank, we offer a purpose-driven career with opportunities for growth and making a positive impact. We value diversity, inclusion, and continuous learning, providing comprehensive benefits and supportive wellbeing initiatives to our employees. If you are seeking a challenging yet rewarding role in a bank that values difference and promotes inclusion, we encourage you to join us on our mission to drive commerce and prosperity through unique diversity.,

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General Manager Tata consulting engineers

5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an integral part of our team, you will play a crucial role in contributing to the growth and success of our organization. Your primary responsibilities will revolve around building effective teams, developing talent, managing complexity, being resilient, and showcasing your tech-savvy skills. Your experience in the field will be invaluable as you navigate through various challenges and opportunities. Your qualifications will further enhance your ability to excel in this role and make a significant impact on our team and overall objectives. Key Responsibilities: - Building effective teams that work cohesively towards common goals - Developing talent within the organization to drive growth and innovation - Managing complexity by identifying key priorities and strategies - Demonstrating resilience in the face of challenges and setbacks - Leveraging your tech-savvy skills to enhance productivity and efficiency Competencies: - Building Effective Teams: Collaborating with team members to achieve desired outcomes - Developing Talent: Mentoring and coaching individuals to reach their full potential - Managing Complexity: Analyzing situations and making informed decisions in complex environments - Being Resilient: Adapting to change and overcoming obstacles with a positive attitude - Tech Savvy: Utilizing technology effectively to streamline processes and improve performance Join us in this exciting opportunity to make a difference and drive success in a dynamic and innovative work environment. Your contributions will be valued and recognized as we work together towards achieving our goals.,

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