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10.0 - 14.0 years

0 Lacs

thane, maharashtra

On-site

The position is an on-site role responsible for managing the overall plant quality system and product testing. You will be overseeing the manufacturing-related processes to ensure that all products meet the requirements of the end-use customer. It will be your responsibility to monitor and control process conditions for product consistency and compliance with specified conditions. You will also be managing product testing in accordance with Avient Lab Performance Policy to ensure timely and accurate product grading. You should possess a comprehensive understanding of Quality Management systems, Environment Management systems, and Good Manufacturing Practice System. Additionally, you will represent the plant and Avient in professional interactions with customers, the technology community, and the commercial group. Handling customer complaints, addressing quality questions, and coordinating investigations and corrective actions on plant-related complaints will be part of your responsibilities. As part of your role, you will assess training needs and provide training to lab/production employees, along with performing any other duties as assigned. This position typically reports to the Plant Manager or equivalent. The ideal candidate should hold a Bachelor's Degree or equivalent experience and be a Certified Lean Six Sigma or KAIZEN Leader. Certification as a Lead Auditor of Quality Management System is also required. You should have over 10 years of leadership experience in the manufacturing industry, managing direct reports, and expertise in problem-solving techniques and safety procedures. In terms of physical demands, you will need to stand, walk, use hands, and occasionally lift or move up to 50 lbs. Specific vision abilities and exposure to various environmental conditions are also expected. As part of Avient's commitment to Environmental, Health, Safety, and Security (EHS&S), compliance with all applicable requirements is mandatory. Avient Corporation is a global organization that provides sustainable material solutions aimed at transforming customer challenges into opportunities. With a focus on innovation and collaboration, Avient strives to create products that contribute to a better world. The company employs approximately 10,000 associates and is known for its commitment to sustainability and corporate responsibility. Avient Corporation offers a dynamic work environment where diverse associates can grow and succeed, impacting the planet and the communities they serve positively. The company values diversity of ideas and backgrounds and ensures equality of opportunity for all qualified individuals. If you are looking for a challenging yet rewarding career in a supportive workplace, Avient Corporation is the place to be.,

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5.0 - 12.0 years

3 - 8 Lacs

Delhi, India

On-site

SALES AND SERVICE OBJECTIVES Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products(secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers productivity are at optimum levels He/She is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times. OPERATIONS AND COMPLIANCE Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accuratesubmission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars REVENUE AND COST MANAGEMENT Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets CHANGE MANAGEMENT Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration PEOPLE MANAGEMENT Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis SEGMENT OWNERSHIP Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment OTHERS Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. SKILLS AND EXPERIENCE Diligent & Punctual Banking Knowledge Team Management Strong communication skills Customer orientation and sales focus Good interpersonal skills QUALIFICATIONS Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus. COMPETENCIES Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset

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5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an integral part of our team, you will play a crucial role in contributing to the success of our organization. You will be responsible for various key tasks and ensuring that they are completed efficiently and effectively. Your experience in the field will be highly valued, as it will enable you to navigate the responsibilities of the role with confidence and expertise. Your previous work in similar positions will serve as a solid foundation for your success in this role. To excel in this position, you must possess the necessary qualifications that align with the requirements of the role. Your educational background and any relevant certifications will be essential in demonstrating your readiness for the responsibilities at hand. Your primary focus will be on executing key responsibilities that are vital to the functioning of the team and the overall success of the organization. Your attention to detail and ability to prioritize tasks will be crucial in ensuring that all objectives are met in a timely manner. In order to thrive in this role, you must exhibit a range of competencies that are essential for success. These include the ability to build effective teams, develop talent within the organization, manage complexity with ease, and demonstrate resilience in the face of challenges. Additionally, being tech-savvy will be beneficial in navigating the digital landscape of the modern workplace. Overall, your dedication to excellence, coupled with your expertise in the field, will make you a valuable asset to our team. Your commitment to success and willingness to take on new challenges will contribute to the continued growth and prosperity of our organization.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Retail Banking Business Performance Specialist at Standard Chartered Bank, your primary responsibility will be to achieve the month-on-month targets as per the Performance scorecard. You will play a crucial role in ensuring the timely submission of MIS reports with utmost accuracy. Additionally, you will oversee the hiring process of Business Development Executives in alignment with the budgeted headcount while driving the team to cross-sell multiple products to clients. To uphold customer experience, conduct, and sales governance, you will be expected to deliver on FCRMP, ABC, AML & CDD standards. You will lead the team in reducing Turnaround Time (TAT) by minimizing errors and enhancing process efficiencies. Furthermore, maintaining proper conduct, zero mis-selling, and resolving any sales complaints or errors are key aspects of your role. You will also be responsible for monitoring product sourcing adherence to policy guidelines and contributing to the bank's CSR initiatives. In terms of Human Capital and People Management, you will be tasked with developing a strong 2nd line, controlling attrition levels, and ensuring 100% NBO Participation for FLIP. Your success will be measured by maintaining attrition levels within required limits, achieving full NBO participation, and receiving positive feedback from internal surveys and open house sessions. Your role will also involve embedding principles of Sales Governance in the Sales Value chain, which includes adhering to sales policies, implementing HR standards, ensuring premises health and safety standards, and complying with regulatory requirements. Collaborating with training units and HR to educate sales staff on various principles and ensuring complete adherence to customer-centric policies will be crucial. As an ideal candidate, you should possess good interpersonal skills, customer orientation, banking knowledge, and management information skills. Your ability to quickly grasp new concepts, engage with customers, and execute aggressive sales call plans will be essential. Moreover, competencies such as action orientation, customer focus, decision quality, and strategic mindset will be pivotal in excelling in this role. Join us at Standard Chartered Bank, an international institution committed to driving commerce and prosperity through diversity and purpose. We value inclusion, innovation, and continuous growth. If you are ready to make a positive impact and embrace new challenges, we welcome your unique talents to contribute to our shared success. At Standard Chartered Bank, we offer a range of benefits including core bank funding for retirement savings, medical and life insurance, flexible working options, proactive well-being support, continuous learning opportunities, and an inclusive work environment. We are dedicated to celebrating diversity, advocating inclusion, and fostering a culture of respect and growth for all our employees.,

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5.0 - 9.0 years

0 Lacs

delhi

On-site

As a Business Performance Manager at Standard Chartered Bank, you will be responsible for achieving the Month-on-Month targets set forth in the Performance scorecard. Your role includes ensuring timely MIS with accurate data, completing the hiring of BDE within budgeted headcount, and driving the team to cross-sell multiple products to clients effectively. Additionally, you will focus on delivering exceptional Customer Experience, adhering to FCRMP, ABC, AML & CDD standards. It will be your responsibility to reduce TAT by minimizing errors, enhance process efficiencies, and maintain proper conduct with zero instances of mis-selling, sales complaints, or potential inappropriate sales. You will also contribute significantly to the Bank's CSR initiatives. Your key responsibilities will involve embedding principles of Sales Governance in the Sales Value chain by implementing sales policies & procedures, ensuring adherence to regulatory requirements, and partnering with the Training unit to train sales staff on CDD, AML, and customer data protection principles. Monitoring customer outcomes and completing mandatory e-learnings within set timelines are vital aspects of your role. In terms of Human Capital and People Management, you will develop a strong 2nd line, control attrition levels, and drive performance management with 100% NBO participation for FLIP. Moreover, you should display exemplary conduct in line with the Group's Values and Code of Conduct, ensuring compliance with all laws, regulations, and guidelines. The ideal candidate for this role possesses good interpersonal skills, customer orientation, banking knowledge, management information skills, and competitive awareness. Excellent communication, relationship-building abilities, quick grasp of new concepts, and a proactive approach to acquiring new customers are essential qualities. Coordinating customer events and executing aggressive sales call plans will be part of your responsibilities. Key Competencies required for this role include being action-oriented, collaborative, customer-focused, able to give clarity and guidance, managing ambiguity, developing talent, driving vision & purpose, nimble learning, making quality decisions, demonstrating courage, instilling trust, and having a strategic mindset. In conclusion, at Standard Chartered Bank, we offer a purpose-driven career with opportunities for growth and making a positive impact. We value diversity, inclusion, and continuous learning, providing comprehensive benefits and supportive wellbeing initiatives to our employees. If you are seeking a challenging yet rewarding role in a bank that values difference and promotes inclusion, we encourage you to join us on our mission to drive commerce and prosperity through unique diversity.,

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5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an integral part of our team, you will play a crucial role in contributing to the growth and success of our organization. Your primary responsibilities will revolve around building effective teams, developing talent, managing complexity, being resilient, and showcasing your tech-savvy skills. Your experience in the field will be invaluable as you navigate through various challenges and opportunities. Your qualifications will further enhance your ability to excel in this role and make a significant impact on our team and overall objectives. Key Responsibilities: - Building effective teams that work cohesively towards common goals - Developing talent within the organization to drive growth and innovation - Managing complexity by identifying key priorities and strategies - Demonstrating resilience in the face of challenges and setbacks - Leveraging your tech-savvy skills to enhance productivity and efficiency Competencies: - Building Effective Teams: Collaborating with team members to achieve desired outcomes - Developing Talent: Mentoring and coaching individuals to reach their full potential - Managing Complexity: Analyzing situations and making informed decisions in complex environments - Being Resilient: Adapting to change and overcoming obstacles with a positive attitude - Tech Savvy: Utilizing technology effectively to streamline processes and improve performance Join us in this exciting opportunity to make a difference and drive success in a dynamic and innovative work environment. Your contributions will be valued and recognized as we work together towards achieving our goals.,

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