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5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be responsible for the following tasks: - Experience in preparing Feasibility proposals and Master plans for large scale land parcels intended for development. - Collaborate with various stakeholders to develop project briefs that meet market requirements and address overall development objectives. - Work closely with the legal and liaison team to handle legal documentation related to the land parcel. - Conduct initial appraisal activities, such as area study options and assessment of implied costs and development strategies. - Support in providing relevant information for the preparation of business plans for the land being developed. - Create development plans and other sanction drawings for submission to authorities. - Demonstrate design coordination skills and technical knowledge of construction detailing to oversee projects from concept design to completion. - Communicate effectively with consultants to facilitate the closure of design milestones. - Independently manage projects and ensure their successful completion. - Proficient in AutoCAD, Microsoft Office, presentation software, etc. - Ability to anticipate and adapt to the changing needs of the business to remain relevant in a dynamic environment.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
As a Quality Analyst, you will be responsible for evaluating the performance of customer service agents across various communication channels such as phone calls, emails, and chats. Your primary focus will be on assessing telephone etiquette, accuracy of production information provided, and adherence to procedures. Your key responsibilities will include providing constructive feedback and coaching to customer service agents to help them improve their performance. You will also be required to set performance expectations, develop action plans, and create development plans aimed at enhancing call quality. In addition, you will play a crucial role in analyzing quality evaluation results to identify training needs and assess agents" performance. By monitoring calls and compiling data, you will be able to report trends and insights to the management team, contributing to process improvements and overall operational efficiency. To be successful in this role, you should have a minimum of 2-4 years of experience in contact center operations, with at least 1 year of experience specifically as a quality analyst. Possessing additional certification in quality management would be advantageous. Your secondary skills should include hands-on experience in creating quality audit forms and reports. Proficiency in using common office and reporting/analysis software such as Excel, Access, PowerPoint, and Power BI will be essential to carry out your duties effectively.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
goa
On-site
As an integral part of the HR team, your role will involve providing support in various HR functions. You will assist in recruitment and selection processes, which include managing job postings, screening resumes, and coordinating interviews. Additionally, you will be responsible for facilitating the onboarding process by preparing employment contracts and conducting orientation sessions for new hires. Your duties will also include maintaining employee relations by addressing inquiries and resolving workplace issues in a timely and professional manner. Ensuring compliance with labor laws and company policies will be a crucial aspect of your responsibilities. You will be expected to update and manage employee records and HR databases accurately. Furthermore, you will play a key role in performance management by assisting in appraisals and development plans for employees. Supporting the implementation of HR policies and procedures within the organization will be essential. You will also be involved in coordinating training sessions and employee development programs to enhance the skills and competencies of the workforce. In addition to these responsibilities, you will be tasked with organizing employee engagement activities and events to foster a positive work environment. You will also be required to prepare HR-related reports and documentation to ensure the smooth functioning of HR processes. This position requires the candidate to be based in Goa itself and work on a full-time basis. The work schedule will be in the UK shift, and a yearly bonus will be provided. The work location for this role is in person, emphasizing the importance of physical presence in the workplace.,
Posted 2 weeks ago
4.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a ServiceNow SPM Solution Architect with Integrations experience at NewRocket, a global, full-service Elite ServiceNow partner, you will be responsible for leading, coaching, and mentoring a team of Software Engineers. Your role will involve implementing and developing customizations based on functional and technical requirements using leading practices and internal code standards on large-scale, more complex professional services projects. Your responsibilities will include interfacing with end-users, IT teams, and key stakeholders to gather systems requirements for SPM solutions. You should have strong experience with SPM processes and be able to guide customers through understanding technical solutions to their business requirements. Additionally, you will conduct requirements gathering workshops with clients in both onsite and virtual environments. Furthermore, you will configure and customize SPM/ITAM ServiceNow applications with a focus on platform capabilities such as Mobile App Engine, UIBuilder, Workspaces, and Performance Analytics. You will manage all aspects of application development, including design, coding, debugging, testing, troubleshooting, and documenting systems, query optimization, and report-writing. Mentoring project crew members by managing peer reviews and providing technical guidance will also be part of your role. To be successful in this role, you should have 8-12 years of IT Services and proven architecture experience, along with a minimum of 4 years of preferred work experience on the ServiceNow platform. Additionally, you should have 5+ years of leadership-level experience with Enterprise Management tools and IT Service Management tools such as ServiceNow, as well as 5+ years of client-facing consulting experience. A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or demonstrated work experience is required for this position. It is also essential that you are willing and able to continue your education within the ServiceNow platform and beyond, completing ServiceNow competency certifications as well as Module Accreditations. At NewRocket, we are committed to providing support and guidance to help you succeed in some of the most amazing projects. We offer official ServiceNow training to help you achieve multiple certifications and set clear expectations for success. Join us and use your skills and experience to come up with innovative solutions to achieve customer goals. If you are passionate about engineering science and technology, love collaborating with customers, and thrive in a fast-paced environment, we invite you to come and join our Crew at NewRocket!,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a production manager at Cummins Inc., your role involves leading and managing multiple production teams to ensure daily operational targets are met. You will be responsible for driving cost-saving initiatives and conducting monthly manpower planning at the plant level. Implementing measures to control line-side inventory and reduce waste is crucial, while ensuring adherence to safety, quality, and productivity standards. In this position, you will provide coaching, mentoring, and performance feedback to team members, identifying training needs and implementing development plans. Collaboration with cross-functional teams to improve operational efficiency is key. Maintaining effective housekeeping and 5S practices on the shop floor and handling union-related matters with professionalism and strategic foresight are part of your responsibilities. Additionally, conducting incident investigations and root cause analysis for HSE events is essential. Your leadership competencies will be tested as you build effective teams, drive engagement and results, develop talent, make timely decisions, manage conflict, direct work, and value differences in the workplace. Technical competencies required include promoting a proactive safety culture, conducting thorough root cause analyses for HSE incidents, and applying continuous process improvement methodologies. To excel in this role, you should have intermediate supervisory experience in a manufacturing or production environment, a proven track record in managing unionized teams, hands-on experience in problems-solving techniques, and knowledge of operational or business excellence. Core skills such as union management, effective communication tailored to diverse audiences, and influencing power will be essential for success in this position. This job falls under the manufacturing category at Cummins Inc. and requires an individual with on-site experience. The role is exempt and suited for experienced professionals. A relocation package is available for the successful candidate.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
punjab
On-site
As a Human Resource Manager at Reap Big, you will play a key role in shaping a growth-driven and collaborative work environment by overseeing recruitment, engagement, and compliance initiatives. Your responsibilities will include leading end-to-end recruitment processes, developing HR policies and systems, ensuring compliance with labour laws, driving employee engagement and performance initiatives, managing onboarding and training programs, and supporting leadership with people strategies as a culture champion. To excel in this role, you should possess a strong understanding of HR practices and labour laws, exceptional communication, leadership, and interpersonal skills, and the ability to build a strong employer brand and foster great teams. With at least 5 years of HR experience, you will have the opportunity to build systems from the ground up, gain leadership exposure, and actively contribute to decision-making processes at Reap Big. Joining Reap Big means being part of a vibrant, people-first work culture that offers competitive compensation and ample room for personal and professional growth. If you are ready to take charge of people and performance in a dynamic and rewarding environment, we encourage you to send your resume to hrm.jasneet@coachnavdeep.com with the subject line "Application for Human Resource Manager" and become a part of something big at Reap Big.,
Posted 1 month ago
5.0 - 12.0 years
0 Lacs
kerala
On-site
About CGH Earth: CGH Earth is a leading name in sustainable hospitality, offering experiential travel rooted in local culture, ecology, and community engagement. With award-winning boutique resorts across India, CGH Earth goes beyond luxury to create meaningful guest experiences. Marari Beach Resort, located along the pristine coastline of Mararikulam in Kerala, captures the spirit of a traditional fishing village, with a focus on wellness, slow living, and authentic service. Position Summary: We are seeking 2 dynamic and experienced L&D professionals from the hospitality industry to join us as the Manager Learning and Development at Marari Beach Resort and Coconut Lagoon, two of CGH Earth's iconic experiential resorts. This role is responsible for designing and delivering hotel training programs, nurturing a learning culture, and driving service excellence through structured learning frameworks. The ideal candidate will have strong exposure to resort operations training, guest experience enhancement, and soft skills development within a luxury or boutique hotel setting. Key Responsibilities: - Develop, implement, and manage hospitality training programs across operational departments such as Front Office, Housekeeping, Food & Beverage, Culinary, and Spa. - Conduct detailed training needs assessments (TNA) to identify learning gaps and enhance team performance. - Facilitate high-impact classroom sessions, on-the-job training, and experiential learning modules tailored to the needs of a luxury resort environment. - Lead the new hire onboarding and induction programs, ensuring cultural alignment with CGH Earth values and seamless integration into the resort's service philosophy. - Create and monitor learning and development plans that support employee growth, leadership readiness, and departmental succession planning. - Collaborate closely with property HODs to deliver customized training interventions for guest satisfaction, complaint resolution, grooming, hygiene, and SOP adherence. - Champion a service-first, learning-focused culture by coaching departmental trainers and developing internal learning champions. - Liaise with the corporate L&D team for the rollout of organization-wide initiatives such as digital learning, leadership development, and behavioral skill enhancement. - Track, document, and report training metrics using internal systems to ensure statutory compliance and audit readiness. - Introduce performance coaching tools and soft skills modules in areas like communication, team dynamics, time management, and emotional intelligence. - Contribute to talent development strategies that improve employee engagement, service consistency, and hospitality service standards. Qualification & Skills: - Graduate in Hotel Management or related field. - 5-12 years of total experience. - Proven experience in designing and delivering training programs in luxury hotels, eco-resorts, or experiential hospitality brands. - Strong understanding of hospitality operations, guest expectations, and the skills required for excellence in frontline service delivery. - Effective communicator with the ability to engage, coach, and inspire team members at all levels. - Familiar with modern training technologies, e-learning tools, and blended learning methodologies. - Strong documentation, compliance, and follow-up capabilities. - Proficiency in English is a must; knowledge of Malayalam will be an added advantage. Why Join Us: - Be part of an award-winning hospitality group redefining luxury through sustainability and local immersion. - Lead meaningful learning initiatives at one of India's most celebrated eco-resorts. - Join a purpose-driven work culture that invests in people development, employee engagement, and long-term career growth. - Work in a vibrant, multicultural environment that encourages innovation and values human connections.,
Posted 1 month ago
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