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10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
As a Trust and Safety Operations Lead at Google, you will be responsible for overseeing the support operations to ensure compliance with key metrics. You will play a crucial role in leading training and support for review teams, driving process improvements for operational scale and quality. Additionally, you will collaborate with Content and Artificial Intelligence (AI) Policy leads on program implementation, managing risks, and developing roadmaps for adoption across teams. Your role will involve working cross-functionally to enhance the developer experience by gathering insights, leading projects to improve policy experiences, and enabling compliance. As a key member of the Trust and Safety team, you will take charge of analyzing support features, establishing tracking and reporting mechanisms to provide data-driven insights and recommendations to stakeholders. The Trust and Safety team at Google is dedicated to addressing the most significant challenges that impact the safety and integrity of Google products. By leveraging technical expertise, problem-solving skills, user insights, and effective communication, team members like you strive to protect users and partners from abuse across various Google platforms such as Search, Maps, Gmail, and Google Ads. As a Trust and Safety Operations Lead, you are expected to think strategically, collaborate globally, and work closely with Google engineers and product managers to identify and combat abuse and fraud cases efficiently. Your commitment to upholding trust in Google and ensuring the utmost levels of user safety is paramount, making your role essential in maintaining the integrity of the platform.,
Posted 2 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Chennai, Tamil Nadu, India
Remote
About the job As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises. We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. We hope both to communicate our vision and products for better open source development experiences, and also to have a better feedback loop from those audiences to shape our offerings and priorities. A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done. They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. They stay current with tech trends and provide insights and guidance while fostering innovation. Location: we are building our initial DevRel team in Europe, Middle East, African and American time zones What your day will look like In a typical day, a developer relations engineer might: take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches help solve specific technical problems that users or colleagues have identified contribute to technical documentation to ensure that developer users needs are met there work on technical articles, presentations or workshops identify new opportunities and directions for improvement in the developer experience we provide present at conferences, meetups or technical events What we are looking for in you A strong candidate is a programmer or developer with a demonstrable passion for and engagement in open-source software has worked with real-world challenges developing and deploying software using Linux has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers) understands current software packing issues and trends in the Linux ecosystem has been a contributor to open-source communities, software and documentation is an engaging, vivacious speaker and presenter can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding builds trust, relationships and confidence is willing to travel globally twice a year for company events, as well as to upstream and partner events Additional Skills That You Might Also Bring previous experience in a developer advocacy or community role in-depth familiarity with Ubuntu and the Canonical ecosystem of products What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a Trust & Safety Operations Manager at Google, you will be responsible for leading the regional operations team and ensuring the safety and integrity of Google products. You will work closely with various teams to identify and address abuse and fraud cases, drive process improvements, and promote trust in Google. Your strategic mindset and strong communication skills will be key as you collaborate with internal teams and work to minimize risk and ensure the highest levels of user safety. In this role, you will analyze operational trends and patterns to make informed business decisions, establish operational accuracy and robust plans, and support front-line review teams through training and process improvements. You will partner with Content and AI Policy leads to implement programs, manage risks, and develop strategic roadmaps for adoption across teams. Collaborating with regional Operations, you will drive operational accuracy in the support process and ensure internal consults and process ownership. Your role will also involve conducting detailed Root Cause Analysis for known issues and roadblocks, and taking proactive actions to prevent future issues. Your dedication to promoting user experience, developer success, and ensuring a safe mobile experience across Google products will be crucial in building trust and combating abuse in the online ecosystem. Join Google's Trust & Safety team and be a part of a dynamic group of experts working tirelessly to make the internet a safer place for users, advertisers, and publishers worldwide.,
Posted 4 weeks ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
As the Head of Business Marketing at PhonePe, you will be leading the end-to-end customer acquisition and brand building efforts for two innovative ventures: Pincode and Indus. In this role, you will work closely with the Group CMO, the CEO of Pincode, and the CBO of Indus to drive significant impact in emerging markets through a "build, measure, learn, adapt" philosophy. Pincode is a revolutionary quick commerce approach that empowers local neighborhood stores for last-mile delivery, while Indus is an app store designed for India, offering applications in local languages. Your primary focus will be on crafting compelling brand narratives, executing integrated marketing strategies, and establishing a strong market presence for both ventures. Your responsibilities will include developing brand strategies, designing integrated marketing campaigns, creating engaging content, optimizing performance marketing channels, managing social media engagement, implementing CRM strategies, and collaborating across teams to align marketing efforts with business objectives. Additionally, you will be responsible for defining measurable goals, tracking performance, and fostering team leadership and development. For Pincode, you will drive user and store acquisition, co-marketing with partner stores, and hyperlocal marketing initiatives. For Indus, your focus will be on user acquisition, developer relations, and promoting a diverse app ecosystem. The ideal candidate will have at least 12 years of marketing leadership experience, expertise in brand building and performance marketing, and a track record of thriving in fast-paced environments. This is an exceptional opportunity to shape the future of two high-potential businesses in India and make a significant impact. If you are passionate about building strong brands, driving customer acquisition, and leading marketing initiatives in a dynamic startup environment, we invite you to apply. PhonePe offers a range of benefits for full-time employees, including insurance coverage, wellness programs, parental support, mobility benefits, retirement benefits, and other perks. Working at PhonePe provides a rewarding experience with a focus on creativity, opportunities for growth, and a collaborative work environment. Join us in our mission to innovate and redefine industries in India.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior Developer Relations Engineer at Google, you will play a crucial role in collaborating with AI/ML cross-functional teams to manage product engagement and identify user needs. Your primary responsibility will involve working closely with the Android Developer Relations team, partnering with Android Product and Engineering teams, and CoreML teams to enhance AI/ML offerings. Passionate about technology and community engagement, you will have the opportunity to connect with developers who share the same enthusiasm for technology as you do. Your role will be a blend of community manager and developer advocate, where you will interact with developers at conferences, online platforms, and internal Google teams to advocate for developers" interests. With your technical expertise in coding languages such as Java, Kotlin, or similar mobile app development languages, you will drive strategies to foster a strong community of developers working with Google technologies. An essential aspect of your role will involve representing developers" voices internally to Product Managers, providing support in application development, and contributing to technology implementation. In addition to engaging with developers, you will also be involved in writing sample code, developing client libraries, and participating in developer forums to troubleshoot and debug coding issues. Your feedback on products and programs will be valuable in improving Google's offerings, and you will play a key role in supporting conferences and events to gain insights on user experience and emerging technologies. As part of the Android team, you will contribute to bringing AI/ML models on-device, advocating for Google APIs and best practices. Your collaboration with cross-functional teams will be instrumental in enhancing product engagement and addressing developers" pain points effectively. Join us in empowering developers worldwide and making computing accessible to everyone through innovative technology solutions.,
Posted 1 month ago
9.0 - 16.0 years
9 - 16 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Role Responsibilities: Own and lead developer acquisition for Indus Appstore, from identifying opportunities to scaling partnerships. Build and nurture strategic relationships with developers, government bodies, and ecosystem players. Deliver against acquisition KPIs, including developer penetration, onboarding velocity, and monetization. Drive operational rigor and cross-functional execution excellence with various internal teams. Key Deliverables: Scaled developer acquisition across high-potential categories for Indus Appstore. Strong, trust-based relationships with key players in the developer ecosystem. Achieved acquisition KPIs for developer penetration, onboarding, and monetization. Improved app onboarding journeys and overall developer experience.
Posted 2 months ago
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