Hey @Vishwanath Narasimha Murthyas discussed on teams, Client expectation is that the same owner (Recruiter 1) should remain assigned to the candidate even after the job change—regardless of the Round Robin settings in Job 2. Current functionality is If a candidate was initially assigned to Recruiter 1 through the Round Robin functionality in job 1 and the recruiter later moved the candidate to a different job (Job 2), the system is assigning a new owner based on the Round Robin settings configured for Job 2. Also when the old owner is manually assigned system is taking, at the first place system should not change only.
Job Title: UNIX-1 Summary: We are seeking a skilled and experienced UNIX-1 professional to join our Tech support department. The ideal candidate will have 2-4 years of experience in providing technical support for UNIX systems. The UNIX-1 will be responsible for troubleshooting and resolving technical issues related to UNIX systems, as well as providing support to end users. Roles and Responsibilities: Provide technical support for UNIX systems, including troubleshooting and resolving issues Monitor system performance and make recommendations for improvements Install, configure, and maintain UNIX systems and related software Collaborate with other team members to ensure the smooth operation of UNIX systems Document and maintain system configurations and procedures Provide training and support to end users on the use of UNIX systems Stay up-to-date on the latest developments in UNIX technology and recommend upgrades or enhancements as needed Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 2-4 years of experience in providing technical support for UNIX systems Strong knowledge of UNIX operating systems and related software Excellent troubleshooting and problem-solving skills Ability to work well in a team environment Strong communication and interpersonal skills If you meet the qualifications and are looking for a challenging and rewarding opportunity in the tech support field, we encourage you to apply for the UNIX-1 position.
Job Title: UNIX-1 Summary: We are seeking a skilled and experienced UNIX-1 professional to join our Tech support department. The ideal candidate will have 2-4 years of experience in providing technical support for UNIX systems. The UNIX-1 will be responsible for troubleshooting and resolving technical issues related to UNIX systems, as well as providing support to end users. Roles and Responsibilities: Provide technical support for UNIX systems, including troubleshooting and resolving issues Monitor system performance and make recommendations for improvements Install, configure, and maintain UNIX systems and related software Collaborate with other team members to ensure the smooth operation of UNIX systems Document and maintain system configurations and procedures Provide training and support to end users on the use of UNIX systems Stay up-to-date on the latest developments in UNIX technology and recommend upgrades or enhancements as needed Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 2-4 years of experience in providing technical support for UNIX systems Strong knowledge of UNIX operating systems and related software Excellent troubleshooting and problem-solving skills Ability to work well in a team environment Strong communication and interpersonal skills If you meet the qualifications and are looking for a challenging and rewarding opportunity in the tech support field, we encourage you to apply for the UNIX-1 position.
Job ID Issue Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update customer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office] Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update customer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office] Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update customer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office] Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update cu Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update customer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office] stomer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office]
Job ID Issue Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update customer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office] Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update customer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office] Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update customer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office] Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update cu Job Title: Voice Process Executive Analyst/Sr.Analyst Location: Gurugram Reports to: Team Leader / Process Manager Job Summary We are seeking a motivated and articulate individual to handle customer interactions via voice calls. The role involves addressing customer queries, providing product/service information, resolving concerns, and ensuring a positive customer experience, while meeting defined quality and productivity standards. Key Responsibilities Handle inbound customer calls professionally. Understand customer needs and provide accurate information or solutions. Maintain call quality standards in terms of tone, clarity, grammar, and active listening. Achieve daily/weekly/monthly targets for call handling, resolution rate, and customer satisfaction. Record and update customer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office] stomer interactions in the CRM system. Escalate unresolved issues to the appropriate department for timely resolution. Stay updated on product, process, and system knowledge to provide correct information. Adhere to company policies, process guidelines, and compliance requirements. Required Skills & Competencies Excellent verbal communication skills in English. Clear pronunciation and good voice modulation. Strong active listening and interpersonal skills. Ability to handle pressure and high call volumes. Problem-solving attitude with a customer-first approach. Basic computer literacy (MS Office, CRM tools, email handling). Qualifications Minimum: 10+2 / Graduate in any discipline. 1–3 years of experience in voice process/customer service. Experience in [BPO/BFSI/e-commerce/telecom] will be an advantage. Shift & Work Environment [Day / Night / Rotational Shifts] as per process requirement. [Work from Office]