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Operations Manager I Concentrix

0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Title: Operations Manager I Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Leadership - Manage a team of Team Leaders . Manage a team of at least 100-150 executives supporting Voice/Chat operations . Flexible and willing to work in a 24/7 shift environment . Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer sat...

Posted 1 week ago

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