IVA Lead gen & Advisor Eternity Digi Infotech

1.0 - 5.0 years

0 Lacs

lucknow, uttar pradesh

On-site

You will be joining Eternity Digi Infotech, a company dedicated to customer experience management across diverse platforms and industries. Founded by seasoned entrepreneurs and industry veterans, our goal is to deliver outstanding customer experiences and set high performance standards to drive business growth. We aim to be a valuable partner for our clients, focusing on revenue generation rather than just cost management. As an IVA Agent/Packager based in Lucknow, your role will be full-time and on-site. Your primary responsibilities will include addressing customer inquiries, handling packaging tasks, conducting data entry, and maintaining precise records. Your daily tasks will revolve around ensuring customer satisfaction by providing timely responses, collaborating with team members, and effectively managing workflows. This position emphasizes the delivery of superior service and operational efficiency to achieve our business objectives. To excel in this role, you should possess strong customer service skills, effective communication abilities, and interpersonal competence. Experience in data entry, record-keeping, and attention to detail will be valuable. Organizational skills, time management proficiency, and technical acumen with relevant software are essential. The role requires both independent work capabilities and effective collaboration within a team setting. While a high school diploma or equivalent is the minimum educational requirement, further education is advantageous. Prior experience in a similar role will be beneficial for your success in this position.,

Posted 2 days ago

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Lead Generation Advisor Eternity Digi Infotech

1.0 - 5.0 years

0 Lacs

lucknow, uttar pradesh

On-site

You will be working as a full-time on-site IVA Agent/Packager at Eternity Digi Infotech in Lucknow. Your main responsibilities will include handling customer inquiries, performing packaging tasks, data entry, and maintaining accurate records. To ensure customer satisfaction, you will need to respond to inquiries promptly, collaborate with team members, and manage workflow effectively. Your focus will be on providing excellent service and operational efficiency to achieve business objectives. To excel in this role, you should possess strong customer service skills, interpersonal communication abilities, and experience in data entry and detail-oriented tasks. Organizational skills, time management abilities, and proficiency in relevant software and tools are also essential. The role requires both independent work and collaboration within a team setting. While a high school diploma or equivalent is required, additional education is considered a bonus. Previous experience in a similar role would be advantageous.,

Posted 1 week ago

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