1536 Desktop Support Jobs - Page 49

Atleast 3+ years of Experience in supporting Desktop or Laptop Users Should have knowledge on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8) Should have knowledge on first level hardware and local network troubleshooting and Installation of software. Troubleshooting of Browser related issues Basic understanding of DNS/DHCP/Windows AD Understanding of ITSM tool and ticket handling Provide technical support to end users on their day-to-day activities Monitor and perform the Compliance related activities and ensure the required compliance target is achieved. Publish daily/weekly/monthly report as defined with zero errors.

Atleast 2+ years of Experience in supporting Desktop or Laptop Users Should have knowledge on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8) Should have knowledge on first level hardware and local network troubleshooting and Installation of software. Troubleshooting of Browser related issues Basic understanding of DNS/DHCP/Windows AD Understanding of ITSM tool and ticket handling Provide technical support to end users on their day-to-day activities Monitor and perform the Compliance related activities and ensure the required compliance target is achieved. Publish daily/weekly/monthly report as defined with zero errors.

Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: Qualcomm is seeking a SCM Technical member with 6-8+ years working experience as a Perforce Administrator to work in the Software Engineering IT team. This position will be part of a Global Engineering IT organization supporting Qualcomm's next generation engineering innovations. Ideal candidate should have Hands-On experience in administration of Perforce SCM system. You will help manage a very large-scale and globally distributed implementation of Perforce and other SCM systems. This position is for a hands-on contributor on projects and the role will also participate in strategic as well as operational support initiatives in collaboration with the Product Owner/Operations Owner Minimum Qualifications: "¢ 4+ years of IT-related work experience with a Bachelor's degree. OR 6+ years of IT-related work experience without a Bachelor"™s degree. Physical Requirements: "¢ Frequently transports and installs equipment up to 20 lbs. > Install, configure, administer, and extend Perforce for the purposes of SW development.> This includes integrated code peer review, continuous integration, performance data collection and analysis, systems administration, monitoring, and more.> Setup and maintain Edge Replica servers for load balancing and Business Continuity> Maintain/Configure Perforce SWARM & Code-Collaborator environment's for Code Review> Strong internals of Perforce functionality along with DB, very good analytical skills for troubleshooting critical issues> Assist with implementation of security policies, LDAP groups, and perforce protections with a keen eye towards automation, security and efficiency> Define requirements for hosted servers and cloud services to support Perforce based Continuous Integration workflows> Work with the Splunk Business Intelligence tool to develop reports and monitoring conducive to predictive analytics and self-healing> Define, implement and continuously improve workflows and processes including branching strategies and integration, site proxying and mirroring, disaster recovery, and archiving> Contributing to a systems administration team supporting 24x7 operations> Integrating various tools in the DevOps toolchain to accelerate Engineering Tool team's velocity while maintaining high standards for quality and consistency.> Very good background in Linux System Administration along with hardcore Storage concepts (NAS/SAN)> Decent knowledge on Network concepts Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: Definition and planning of WIN Radio chipset Roadmap, Feature definition, Feasibility Analysis, customer interactions/requirement gathering, Cost Analysis (NRE Estimates, AUC estimates & RBOM estimates) & optimization. Drive PC1 & PC2 for all the WIN Radio programs WLAN chipsets as Engineering Lead across HW, Test & SW. Definition and planning of reference design platform for WIN Radio chipsets for customer sampling. Drive the competitive analysis with respect to AUC, features & RBOM and ensure that QCOM Solution is better /on par with competition. WW Engineering lead driving the execution of the program including Architecture, Design, DV, VI , Performance modeling(systems/PHY), Test(ATE/PTE) , SW validation, ES and productization (CS). Define checklists specific to Wi-Fi integration challenges to ensure quality and timely deliveries. Minimum Qualifications: "¢ Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 8+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 7+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 6+ years of Hardware Engineering or related work experience. Drive initiatives across design & PD for area reduction. 18+yrs of experience

Hello eager tech expert! To create a better future, you need to think outside the box. That's why we at Siemens need innovators who aren't afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact! You'll break new ground by As an IT Strategic Provider Manager, you will play a key role in managing and developing strategic relationships within a complex multi-provider IT environment. You will take a holistic view of performance, governance, and continuous improvement, ensuring Siemens remains at the forefront of innovation and delivery excellence. Lead the management and development of strategic partnerships across a diverse IT provider landscape. Drive strategic governance by defining partner strategies, policies, and processes to ensure high-quality, global service delivery. Foster collaboration and innovation by building communities and partner ecosystems. Develop and align provider strategies with Siemens' overall business objectives and ensure their successful execution. Support the end-to-end procurement process including RfPs, proposal evaluations, provider selection, and ongoing provider performance management. You're excited to build on your existing expertise, including A degree in Computer Science, Business Administration, Economics, or a related field with a focus on IT. Over five years of professional experience in IT or Business Development, including negotiating with IT suppliers and clients. Strong experience in managing complex projects and leading cross-functional initiatives. Demonstrated ability to manage a wide range of stakeholders across functions, levels, and geographies, building strong relationships and driving alignment. Experience working in an international environment, collaborating across cultures and time zones. Excellent English communication skills, both written and verbal, to engage effectively with global stakeholders. In-depth knowledge of IT services and contracts, including SLAs and information security requirements (ISEC). A solid understanding of the IT landscape, digital business models, and related contract types (e.g., SaaS, PaaS, IaaS). Strong analytical skills and the ability to translate data into insights and actionable decisions. Proven ability to build networks, lead communities, and manage strategic partnerships. Familiarity with the manufacturing industry and the Siemens ecosystem is a strong advantage. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based in Pune/Mumbai. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with international team and working on global topics.

Job Summary:As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service.Key Responsibilities:- Manage and motivate the telesales team to reach sales goals.- Plan and implement sales strategies.- Train new and existing team members on products and sales techniques.- Monitor calls and provide feedback for improvement.- Track sales performance and prepare reports.- Handle customer questions or complaints when needed.- Work closely with other departments like marketing and customer service.- Keep up to date with product knowledge and market trends.Skills & Requirements:- Strong leadership and team management skills.- Excellent communication and sales skills.- Ability to motivate and coach a team.- Experience in telesales or a similar role.- Good understanding of sales targets and KPIs.- Basic computer skills for managing reports and call systems.- Degree in Business, Marketing, or related field (preferred).

We are looking for a ExpirenceTechnical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Job LocationBangalore- Work From OfficePick and Drop @ door for Candidates in Bangalore Weekly 5 days workingResponsibilities- Research and identify solutions to software and hardware issues- Diagnose and troubleshoot technical issues, including account setup and network configuration- Ask customers targeted questions to quickly understand the root of the problem- Track computer system issues through to resolution, within agreed time limits- Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)- Provide prompt and accurate feedback to customers- Refer to internal database or external resources to provide accurate tech solutions- Ensure all issues are properly logged- Prioritize and manage several open issues at one time- Follow up with clients to ensure their IT systems are fully functional after troubleshooting- Prepare accurate and timely reports- Document technical knowledge in the form of notes and manuals- Maintain jovial relationships with clientsRequirements and skills- Proven work experience as a Technical Support EngineerIT Help Desk Technician or similar role- Hands-on experience with Windows/Linux/Mac OS environments- Good understanding of computer systems, mobile devices and other tech products- Ability to diagnose and troubleshoot basic technical issues- Familiarity with remote desktop applications and help desk software (eg. Zendesk)- Excellent problem-solving and communication skills- Ability to provide step-by-step technical help, both written and verbal- BS degree in Information Technology, Computer Science or relevant field- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Roles And Responsibilities: - Interacting with patients in a compassionate and empathetic manner, explaining the purpose of the cardio and sleep test, and providing clear instructions on how to use the device properly. - Setting up the cardio and sleep testing device at the patient's home, ensuring it is functioning correctly, and providing thorough instructions on how to operate it safely and effectively. - Monitoring the patient's progress during the test period, offering support and guidance as needed, and addressing any concerns or questions the patient may have. - Collecting the cardio and sleep testing device from the patient's home once the test is complete, ensuring it is properly maintained, cleaned, and calibrated for future use. - Managing the data collected from the cardio and sleep test, generating comprehensive reports with accurate results, and ensuring the confidentiality and integrity of patient information. - Adhering to quality control standards and regulatory requirements for conducting cardio and sleep tests, ensuring the accuracy and reliability of test results, and maintaining compliance with healthcare regulations. - Maintaining detailed records of patient interactions, test results, device usage, and any other relevant information in a secure and organized manner. - Staying updated on the latest advancements in cardio and sleep testing technology, procedures, and best practices through ongoing education and training. - Troubleshooting and RepairsDiagnose technical issues with medical devices, identify root causes, and implement timely repairs to minimize downtime. - Prioritizing patient safety and comfort throughout the testing process, addressing any issues or complications promptly, and ensuring a positive and supportive experience for the patient. Qualification: - Associate degree or certification in biomedical equipment technology, electronics, or a related field. - Previous experience in medical device installation, maintenance, or repair is preferred. - Strong technical aptitude and problem-solving skills, with the ability to troubleshoot complex equipment issues. - Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal teams. - Detail-oriented approach with a commitment to quality assurance and customer satisfaction. - Ability to work independently and prioritize tasks in a dynamic and fast-paced environment. Two wheeler is Must This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting users application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 1 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education / Certifications: Bachelors Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course

We are looking for IT/Desktop Support executivesJob Responsibilities:1. Troubleshoot and fix the desktop related issues - software & hardware2. Invetory management3. System information management4. Assisting staff with software and hardware related issues over desktop and laptopsRequirement:1. Under graduate/Graduate2. Expert level troubleshooting skills3. Min. 2 years of Experience in IT/Desktop support at any reputed BPO/Call Center

We are seeking a motivated and detail-oriented IT Sales Admin to support our sales team in managing administrative tasks and ensuring smooth operation of sales processes. This internship provides hands-on experience in sales operations within the IT industry and is an excellent opportunity to develop skills in customer relations, data management, and technology sales. Key Responsibilities Sales Support - Assist the sales team in preparing proposals, quotations, and contracts. - Process and manage sales orders in the CRM system. - Coordinate with the sales team to ensure timely delivery of products and services. CRM Management - Update and maintain customer and sales records in the CRM system. - Generate sales reports and dashboards for management. - Assist with tracking customer interactions and opportunities. Customer Communication - Serve as a point of contact for customer inquiries regarding sales orders and product information. - Help coordinate customer meetings and follow-ups. Administrative Support - Manage documentation, including contracts, agreements, and sales-related materials. - Organize and file digital documents in relevant databases. - Assist in managing sales calendars and scheduling meetings. Collaboration - Work closely with the IT and Sales teams to ensure product knowledge and service updates are aligned. - Coordinate with the logistics team to ensure timely delivery and fulfillment of orders. Skills & Qualifications - Education Currently pursuing a degree in Business, IT, Marketing, or a related field. Technical Skills - Basic knowledge of CRM software (Salesforce, HubSpot, etc.) is a plus. - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). - Communication Strong verbal and written communication skills. - Attention to Detail High level of accuracy in handling sales data and documentation. - Team Player Ability to work collaboratively in a fast-paced team environment. - Problem-Solving Strong analytical skills and the ability to think on your feet. What You Will Gain - Hands-on experience in IT sales and sales operations. - Exposure to CRM tools and sales management systems. - Opportunity to work in a collaborative and fast-paced IT environment. - Mentorship and career development opportunities. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Hello, Greetings for the day!! We are looking for Desktop / VC Engineer for our Corporate office located at Pune and Bengaluru. Please find description below: IT hardware software Support • Desktops, Laptops, Printer, and iPads support to the users in the Bank. • Software installation, hardware trouble shooting and Whitelist Management in the Bank. • Banks various application installation and setup support. • Printer installation and configuration. • Presentation support, Video and Audio Conference support at all offices. • Desktops and Laptops preventive maintenance. • Basic networking support and inventory management. • Treasury application support. • IT hardware/software/Network support at residence of Bank’s senior management. • Remote support for Bank’s London Branch and other overseas branch. If interested, kindly share your updated resume with basic details on hradmin@vidyaonline.in.

Role & responsibilities Job Summary: We are looking for a skilled Desktop Support Engineer to join our IT support team. The candidate will be responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. Key Responsibilities: Install, configure, and troubleshoot desktop/laptop hardware, software, and peripherals. Respond to technical support tickets and resolve user issues in a timely manner. Provide support for Windows/Mac operating systems and Microsoft Office applications. Setup and maintain user accounts, permissions, and passwords in Active Directory. Support network printers, scanners, and other IT equipment. Troubleshoot basic LAN/WAN connectivity issues. Perform system upgrades, patches, and routine maintenance. Maintain inventory of IT assets and ensure compliance with company IT policies. Assist in onboarding/offboarding employees from an IT perspective. Provide remote support using tools like TeamViewer, AnyDesk, or Remote Desktop. Required Skills & Qualifications: Bachelor's degree or diploma in Computer Science, IT, or a related field. 14 years of experience in desktop support or a similar role. Strong knowledge of Windows 10/11 and Office 365. Familiarity with Active Directory, DNS, DHCP, and basic networking. Excellent troubleshooting, communication, and interpersonal skills. Ability to work independently and in a team environment. ITIL Foundation certification (optional but preferred). Experience with ticketing systems like ServiceNow or Jira is a plus. Preferred candidate profile

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Helpdesk Executive, Bangaluru Business Property and Asset Management What this job involves Responsible for 360 degrees’ coordination with Tenants and internal departments. Assist with day to day operations and ensure smooth interaction while adhering SOP’s in place. Support Property Manager and HOD with required data, coordination and execution as per the circumstantial requirement. Your key deliverables will be to: Acts as the first point of contact for tenant service calls, requests and issues. Directs tenant service requests to the appropriate department for resolution including engineering, maintenance, cleaning, mechanical and vendors. Responsible for issuing and obtaining approvals for day to day tenant work permit requests. Must diligently support and maintain good working relationships with tenants and vendors. Regularly monitor the tenant stock levels, style variants and display standards. Observe and analyse the tenant sales team standards to ensure customer experience and provide necessary inputs to help improve the quality. Responsible to conduct store audits including F&B outlets Assists property management with day-to-day operation of the property in accordance with policies/procedures and client needs. Responsible to provide various analysis as per the directions of HOD. (Should have good system knowledge) Responsible for obtaining tenant and vendor licenses, certificates. Maintaining tenant contact list, emergency contact lists and maintaining other records and files pertinent to tenants and vendors Assists with billing, rent collection, and other tenant charges in compliance with lease agreements. Data entry, compiling monthly reports and sharing it with Tenant Coordination Manager in timely fashion. Assists with general administrative tasks as assigned including filing, answering phones, distribution of mail, written correspondence specially to tenants, preparing spreadsheets & reports and logging & dispatching tenant service calls. Other assigned duties may include coordination of fire safety meetings and drills, updating and maintaining emergency manuals, maintaining training records, and retention of forms and certificates. Rendering of Lost and found reports Rendering of Footfall reports/ sales reports General rounds of mall, ensuring highest standards of Housekeeping in Mall Reporting: You will be working with our operations team and reporting to the HOD. Sound like youHere is what we’re looking for: Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be effectively communicating the grievances of Tenants/Customers/Vendors/Inter-Departments and ensure timely solution. You should have a good problem solving skills. Qualifications You will have a Diploma/Degree / Marketing OR any equivalent, with min 2-3 years of work experience in Real Estate/ Hotel or Construction Industry/ CRM/ Helpdesk. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

Zeon Solutions is looking for Associate Technical Consultant - Java to join our dynamic team and embark on a rewarding career journey We are seeking a versatile technical consultant to assess and maintain our information technology systems To ensure success as a technical consultant, you should exhibit extensive experience in providing Information Technology support in a demanding environment Outstanding technical consultants ensure that company IT systems run efficiently Documenting processes and monitoring system performance metrics Implementing the latest technological advancements and solutions Performing diagnostic tests and troubleshooting

Townhall Public School is looking for IT & ERP to join our dynamic team and embark on a rewarding career journey Manage IT infrastructure and ERP system implementation Provide user support and resolve technical issues Monitor system performance and ensure data security Develop automation tools and process integrations

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Basic server Knowledge Switches and Routers Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Diploma - CSE / IT or BSc Computer Science / IT with minimum 0 to 1 yrs of experience in Desktop Support. Electronics Design and Manufacturing jobs@datapatterns.co.in Current job openings at DATA PATTERNS Desktop Support Trainee Job Description Qualification: Diploma - CSE / IT or BSc Computer Science / IT with minimum 0 to 1 yrs of experience in Desktop Support. Skill Set: Desktop assemble OS installation and hardware troubleshooting Laptop assemble OS installation and hardware troubleshooting Computer peripherals install and troubleshooting (Monitor,speaker etc.) Printer install and troubleshooting Troubleshoot software Hardware and network issues. Video Conference equipment install Configure and troubleshooting Knowledge of ticketing-based support systems Scope Of Work: Computer assemble OS installation and hardware troubleshooting Laptop assemble OS installation and hardware troubleshooting Computer peripherals install and troubleshooting (Monitor,speaker etc.) Printer install and troubleshooting Troubleshoot software. Video conference install and troubleshooting. 0 - 1 year Electronics Design and Manufacturing Address Data Patterns (India) Limited, Plot.No H9, 4th Main Road SIPCOT IT Park Off Rajiv Gandhi Salai (OMR) Siruseri Chennai - 603 103

Job Description: Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Qualification : BE/BTech /MCA, MSC Batch : 2018-25 Passed outs Exp:0 to 5yrs Work Under Third party or Direct Payroll in Top MNC Skills: Communication/Knowledge in H/N Preferred Male Location: Chennai/Bangalore Salary : 15-40k CT : Bala 7305455719 Required Candidate profile Looking for Hardware Network Engineers Having Career Gap? Unable to get JOB in IT? Workng in NON-IT? NO WORIES We will help you to get IT job location Chennai Intersted Candidate CT-7305455719 T & C

Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.Role & responsibilities

HIRING FRESHERS OPENINGS BE B.TECH CSE,IT,ECE,EE,MCA 2022,23,24 Passout with Good communication Immidiate Joiner Only

Email messaging - MS Outlook. Domain basic knowledge. MFA and Application Basic troubleshooting. MacBook, IOS basic support level knowledge. Experience in handling critical & VIP users. Remote technical support hands on. Desktop & Network troubleshooting skill level 2 mandate. Asset management and IMAC process awareness. Windows Operating system. Ticketing tool knowledge. Office 365. Strong communication skills. Good analytic & strategic thinking.

Requirements: Excellent communication (Spoken & Written). Good Customer Service Skills-High patience and pacifying skill to handle difficult customers. Excellent Customer Service Skills + ability to handle and resolve escalated customer issues Experience in troubleshooting software on Windows and /or Mac operating systems Experience working in a team environment, managing a diverse workload Must be a Graduate (full time) Cultural awareness - conversational English Proficient knowledge of Windows, MAC OS, and general desktop support issues & configurations Proficiency in troubleshooting & using diagnostic tools & utilities Ex: Msconfig, Task Manager, Event Viewer, fundamentals of networking technologies, basic internet connectivity and browser troubleshooting for wireless and wired connection. General cultural awareness, particularly for agents who are supporting customers in a region other than the one they are in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers). Uses professional concepts; apply company policies and procedures to resolve a variety of issues. Ability to derive business intelligence from customer dashboards and product utilization metrics to enable targeted electronic client communications to cultivate future opportunities to expand clients' use. Advanced knowledge of at least 1 product is a plus. Key Responsibilities: Deliver first time resolution by handling customer requests and resolving customers technical and non-technical issues as often as possible during the first contact for assigned products on voice and chat channel. Proactively identify customer needs and opportunities to upsell relevant products or services, thereby maximizing revenue per account The Job will include handling technical support issues for Digital Imaging Products (Photoshop, Lightroom., Bridge, Camera Raw, Dimension) Provide a professional & competent standard of online support for Global customers. Accurately document all customer interactions in a case tracking database, when applicable. Content to be logged in full written English Communicate and articulate clearly with the customer (in both verbal and written communication). Follow-up on interactions in timely fashion. Demonstrate ownership and willingness to resolve issues in a timely manner. Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer Understanding of escalation handling procedures Understand the issues business impact Obtain general understanding of OS and application operations related to product usage Report on top call generators, severe issues, new emerging trends, feature requests and common how- to questions Should forward any issues/escalations to the next level of support for further resolution Understand Top Issues documented by Support Product Managers to identify additional instances and support the resolution thereof. Note-Upselling Experience is Mandatory for this Role. Interested candidates please contact on below mentioned details- mansi.sa@dinllp.com or on 8368864718