3856 Desktop Support Jobs - Page 48

Role & Responsibilities Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization. Give the Project/Account Description, wherev er possible, else describe the activities scheduled in the Project/Account. Mandatorily specify the domain/technology areas the candidate will work on. Role: KEY RESULT AREAS (Activities scheduled in the project) Proficiency in design build and implement 1E Tachyon Create HLD and LLD documents for 1E Tachyon implementation Good understanding of process to identify use cases analyzing the environment and implement in 1E Tachyon for Desktop Analytics Identify area of automation for issues being reported Good hands on experience on Windows 10 support and proficiency in issues that could be seen in an end-user environment Understand how various components works in end user environment Antivirus, malware protection, desktop deployment, software distribution, client server applications, network environment etc., Should have hands on experience in troubleshooting windows 7/windows 10 clients for issues and understand the architecture of Windows clients. Excellent communication and interpersonal skills Excellent written skill Customer facing and articulation skills Good analytical skills and troubleshooting skills. Reporting and technical documentation as needed Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: UxM - NexThink. Experience: -5-8 Years.

Role & responsibilities: Job Title: Smart Hands Engineer Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. Excellent communication is required. L1: 1 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred.

• Helpdesk/Technical Support • Troubleshooting • Maintenance of systems • Networking Support • Systems Monitoring and Auditing • Operations Management • Proper configuration and installation of necessary software • Manage office landline services Required Candidate profile • Degree in Computer Science/IT or a related field • Proven experience in IT support, networks and related technologies • Analytical and problem-solving skill • Interpersonal and communication skills

BigSun Technologies Pvt Ltd is looking for IT Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing the organization's IT strategy Managing the IT budget and resources Overseeing the development and maintenance of IT systems and infrastructure Coordinating with other departments to ensure that their IT needs are met Managing relationships with IT vendors and service providers Maintaining the security and confidentiality of the organization's data Providing leadership and guidance to IT staff Staying up-to-date with the latest technologies and industry trends Developing and implementing policies and procedures for the use of IT resources Collaborating with senior management to align IT goals with business objectives.

Site Support Engineer - iASYS Technology Site Support Engineer Job Overview 0-4 Location : Pune,Chennai,Hosur Openings : 5 Job/Position Summary Responsibilities: 1. Troubleshooting 2. Maintenance 3. Installation 4. Documentation 5. Calibration Qualifications: Diploma, Degree in Electrical or Electronics. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Scroll to Top

Job_Description":" Company Profile: Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. About Role: Are you ready to take your career to the next level in the world of financial servicesJoin us as a Payment Operations, Senior Analyst where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be a part of the team that values innovation, client satisfaction and professional growth. Senior Analyst As a Senior Analyst within Payment Operations, you will manage and be responsible for handling banking operations tasks. Lead and oversee complex financial financial transactions, ensure operational accuracy and drive continuous process improvements. The ideal candidate will have a strong understanding of banking processes, risk controls and regulatory frameworks and will serve as a SME within the operations team. Duties Include: BANKING OPERATIONS: -- Transaction monitoring Monitoring job notifications and bank acknowledgements for both Inbound and Origination NACHA and ICL files including returns. Reviewing Inbound Wires and outbound wires and handle exceptions. Managing remote deposit checks sent by Clients and refund checks received from Creditors, Courier vendors and Service providers. Conduct testing in identifying bank processing behaviour and CFT system ledgers for all FBO accounts. Handling ACH and ICL processing exceptions i.e., Affidavits, Late returns, etc. Build checklist for possible transaction exceptions and handle them on timely manner. Generate reports in Looker platform to monitor volume trends. -- Support activities Coordinate with New/ Existing bank partners for opening new bank accounts. Coordinate with Bank partners for company name and company id whitelisting for new Subscribers. Handle POA (proof of authorization) requests from the bank partners through JSD (Jira) ticketing tool. Co-ordinate with different teams to deliver solutions for bank-ops processing issues. Support banks on their annual audits. -- Cost optimization Handling fund optimization rules to active optimal interest income. Onboarding new bank partners and conduct price negotiations. Manage volume distribution between the bank partners to achieve optimal processing cost. RECONCILIATION SUPPORT: Reviewing of Previous day BAI files and monitoring Recon jobs. Monitor daily balance reconciliation and identify discrepancies. Coordinate with internal teams to resolve the discrepancies within SLA. Review transaction reconciliation and get the discrepancies resolve within SLA. Support Finance team in building accounting entries by providing Liability and asset reports. Support auditors by providing requested information related to transactions processed in system. Other Activities: Monitor and respond to requests via department email inboxes. Assist with daily reconciliation of platforms. Coordinate closely with other departments to support business needs. Support and guide other team members and act as an escalation point for operational issues. Audit Jira tickets to make sure we are performing corrective actions maintaining SLA and reviewing with the manager to find out gaps if any. Help in creating the SOP documents for all our processes. Coordinate with different teams to deliver solutions for payment processing issues. Participate in acceptance testing in both QA and production environments to verify enhancements and bug fixes related to payment operations features. Other duties as assigned. Requirements Education and Experience Requirements: A Bachelordegree in any discipline. Minimum 3 years of experience in payment processing. Good understanding of Banking and Payments industry. Hands-on experience with CBS platforms. Ability to understand end to end process flow, consider downstream impacts when decision making. Ability to coordinate and organize work while meeting and handling multiple deadline processes. Demonstrated ability to multi-task and balance numerous activities simultaneously. Knowledge of Microsoft Office. Strong communication skills both written and verbal. Be a team player. Must have the ability to work independently. Ability to multitask, prioritise, and meet deadlines. Highly motivated and strong attention to detail. Benefits Benefits: 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)

. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OSTWhat is the POP3, SMTP and IMAP How will you repair PST What is the PST size limit as per Microsoft if you are using office 2013 What are the SR (service request) & Inc R (Incident request) What is your understanding on SLA What is your understanding on escalation matrix What is LAN and WAN How will you remove virus from the system

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location – Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and hardware performance. You will coordinate with vendors, provide remote support, and ensure timely resolution of IT incidents and requests. Provide Level 2 remote support for Windows 10/11 laptops and approved business applications. Troubleshoot issues related to: OS performance and boot failures Application crashes and login issues User profile and configuration errors Support applications including Microsoft 365, Teams, Adobe Reader, Zscaler, and others. Perform secure remote troubleshooting using tools like VPN, RDP, TeamViewer, or AnyDesk. Create, manage, and deploy standard software images for laptops prior to delivery. Coordinate with OEM and software vendors for escalations and warranty claims. Maintain accurate ticket documentation and ensure SLA adherence. Required Skills & Experience: 3 5 years of experience in L2 desktop support or IT service desk roles. Strong knowledge of Windows OS, Microsoft 365 suite, and endpoint security tools (e.g., Zscaler). Experience with remote support tools and secure access protocols. Familiarity with ticketing systems and SLA-driven environments. Excellent communication and documentation skills. Ability to work in a 24x7 rotational support model. Microsoft Office 365, Windows, Zscaler

Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.

Hiring Senior Technical Support Associate (Semi Voice Process) Location: Bangalore CTC: Up to 6 LPA Call & Book Your Interview Slot: 7829336034 / 7829336202 / 8884777961 Eligibility Criteria: Graduate or Undergraduate Minimum 1 year experience in technical support (semi voice) Excellent communication skills (written & verbal) Immediate joiners only Willing to work in US shifts Technical Skill Requirements: Strong troubleshooting skills In-depth knowledge of Microsoft products (O365, Outlook, Windows OS) Experience in hardware troubleshooting Familiarity with ticketing systems and remote desktop tools is a plus Roles & Responsibilities: Handle customer queries via email, chat, and occasional calls Provide technical support and issue resolution for Microsoft products Troubleshoot hardware, software, and connectivity issues Document issues accurately and escalate where necessary Maintain SLA, AHT, and CSAT metrics as per process standards Join a leading global tech support team and grow your career with world-class exposure. Warm greetings from Rivera Manpower Services

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Address user tickets regarding hardware,software & networking Knowledge of network troubleshooting,Ethernet & IP configuration Networking Concepts Basic server Knowledge 2015 to 2025 batch can apply

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities Support Desktop & Laptop OS Windows, Mac installation, configuration & troubleshooting Microsoft patches, AV and desktop application support Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices Install & troubleshoot standard software Email & Application Support Basic LAN IP address allocation, conflicts, able to differentiate the required network from others Wireless LAN troubleshooting Perform Install, Move, Add or Change (IMAC) at the workstation level AD domain Resolve Printer installation and sharing related issues (Network / Local Printer) Scanner relates issues/troubleshooting In case of hardware problems, escalate to hardware vendors Remote Support-Desktop and Remote Assistance Technical and Professional Requirements: : 5+ years of experience in Desktop support Strong Experience in windows 10 and 11 support. Able to manage a team of 10-20 members Mandatory to work 24X7 shifts Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years’ experience using PowerShell to automate task would be an added advantage. Preferred Skills: Technology-Infrastructure- Administration Monitoring-Remedy-Design and Remedy-Administration-Service Now Technology-Backup Administration-Backup Technologies Technology-Infrastructure-Storage-Administration- Storage Technology-SAP Technical-SAP Basis Technology-SAP Technical-SAP HANA Technology-Mobility - Middleware-Mobility - Middleware - ALL Technology-Infrastructure-Server Administration-Active Directory Technology-Backup Administration-Dell Netvault Technology-EUC-AppCompatibility-Citrix AppDNA Technology-EUC-EUC-Others Technology-EUC-VDI-Citrix XenDesktop Technology-Middleware Administration-Middleware Administration-Others Technology-Infrastructure-Server Administration-Linux Admin Technology-Server-OperatingSystemAdministration-Windows Server Admin Technology-Server-Virtualization-Vmware-ESX-Vmware Technology-Server-Virtualization-Vmware-vSphere Technology-Storage Administration-EMC

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities Responsibilities: Support Desktop & Laptop OS Windows, Mac installation, configuration & troubleshooting Microsoft patches, AV and desktop application support Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices Install & troubleshoot standard software Email & Application Support Basic LAN IP address allocation, conflicts, able to differentiate the required network from others Wireless LAN troubleshooting Perform Install, Move, Add or Change (IMAC) at the workstation level AD domain Resolve Printer installation and sharing related issues (Network / Local Printer) Scanner relates issues/troubleshooting In case of hardware problems, escalate to hardware vendors Remote Support-Desktop and Remote Assistance Technical and Professional Requirements: : 5+ years of experience in Desktop support Strong Experience in windows 10 and 11 support. Able to manage a team of 10-20 members Mandatory to work 24X7 shifts Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years’ experience using PowerShell to automate task would be an added advantage. Preferred Skills: Domain-Network-Network Security Firewall & Policies Technology-Embedded Software-Wireless Technology-Backup Administration-Backup Technologies Technology-Database-Oracle Database Foundational-Service Management-ITIL Technology-Microsoft Technologies-Windows OS Technology-Database Administration-MS SQL Server-SQL Server Technology-EUC-EUC-Others Technology-Network-Firewall_and_Media-Juniper-Firewall Technology-Network-Load Balancer-F5-Load balancer Technology-SAP Basis Administration-SAP Basis Admin Technology-Infrastructure-Storage-Administration-Server-Storage-Others Technology-Networking-Routing technologies

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities 5+ years of experience in Desktop support Strong Experience in windows 10 and 11 support. Able to manage a team of 10-20 members Mandatory to work 24X7 shifts Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years’ experience using PowerShell to automate task would be an added advantage. Preferred Skills: Technology-Database-Database- ALL Technology-EUC-EUC-Others Technology-Infrastructure-Storage-Administration-Server-Storage-Others-Pure Storage Technology-Storage Administration-NetApp

Demonstrates leadership in innovative problem resolution techniques. Provides support and assistance to others. Services may be directed by a service call management process or be performed as part of a team. Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance. Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times. Performs a full workload of technical services to IBM employees. Makes appropriate use of reference materials, support centers and diagnostic aids. Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment. Diagnoses equipment malfunctionsaccurately & promptly. Fully document all issues in an accurate and timely manner With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools. May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent Communication as well as Customer service skills and problem-solving ability. Mobile Device Skills. Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure. Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows. Knowledge of system configuration, physical and network connectivity. Ability to provide information and direction to others in a clear and concise manner. At least 2 years Windows support experience professionally and/or personally At least 2 years professional troubleshooting expertise Customer support experience and service focus Active listener with flexibility to modify approach and adapt to customer needs Preferred technical and professional experience Ability to multi-task Proven problem solving skills Knowledge sharing Ability to handle pressure of high volume & to be a exceptional performer on a daily basis

Role & responsibilities Handling of Computer Systems validation activities of formulation equipments and QC equipments from IS perspective. Responsible for evaluate proposed changes to validated computer systems and recommend level of validation activities. Required Performing periodical review of Computer system validations. Performing Administrator role for all Formulation related equipment's. Responsible for taking regular backups for Empower, Standalone instruments and Formulation equipment connected systems. Responsible to maintaining backup data and data restoration as per requirement. Responsible for handling of IS related Change Controls, Deviations and CAPAs Preferred candidate profile Candidate with 2 to 6 Yrs of Experience with B.tech /MCA / B.Sc Computers Qualification. Candidate having Experience in Computer Systems validation activities. QC equipment’s from IS perspective. Perks and benefits

-Troubleshoot & resolve issues with firewalls, PBX systems, software, and hardware -Provide technical support to end-users and ensure system stability -Support installation, configuration, and maintenance of software and hardware Required Candidate profile -Handle escalations and ensure timely resolution -Work in rotational shifts as per schedule -Collaborate with IT team for system upgrades and backups Priyanka: 7669296936 Perks and benefits 16+ Years old MNC

Role Description - Stong experience in Linux. Able to handle production issue. Independently analyze, solve, and fix issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Interact with client/vendor/onsite counterpart for issue triage & resolution Able to follow the incident/change/problem management process. Understanding of ITIL Vx.x and its components. REQUIRED SKILLS- 5+ years of experience in Linux and working knowledge of shell scripting/power shell to work on automation initiatives. Excellent troubleshooting skills and ability to quickly provide solutions to the reported problems. Application Support & Monitoring (Basics) Basic Knowledge on common monitoring tool. Basic knowledge of virtualization, storage, AD & Networking Concepts.

Role & responsibilities Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Assist in troubleshooting and resolving client issues effectively. - Collaborate with team members to enhance service delivery and client satisfaction. - Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. - Good To Have Skills: Experience with remote desktop support tools. - Familiarity with system configuration and troubleshooting. - Understanding of network connectivity issues and solutions. - Ability to communicate technical information clearly to non-technical users

Hiring for CMM 5 Level Org!!Providing a Single Point of Contact (SPOC) for assistance with IT services under scope.Log IT related tickets (incidents, service requests, events) from users- (received through phone, mail, logged tickets in the tool) Required Candidate profile Designation:Desktop Support Enigineer L2 Experience:2+ Years Location:Noida Qualification:Graduate Contact: snehapawar@peshr.com/7021769496

We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support. About You experience, education, skills, and accomplishments Work experience (At least 3-5 year of experience in the desktop support) Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support) Tech stack Education (Bachelor's degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience) It would be great if you also had . . . Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. What will you be doing in this role? Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc. Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs. Able to crawl under desks and tables to connect lines and cables. Assist in computer, monitor, telephone, and other desktop equipment movement as needed. Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment. Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident. Remote/smart hands assistance for network, application, and/or production onsite systems Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats

!!Hiring for CMM5 Level Organization!! Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Ensure timely resolution of escalated support requests Required Candidate profile Designation: Desktop Support L1 Experience:1+ Years Location: Sikkim Contact: ankitapisal@peshr.com/9004076848

Job Role : Executive - System Admin/ Networking. Role & responsibilities we are looking for employee for our IT team Preferred candidate profile Resolving Tickets within TAT Record all the issues and service request received via phone and mail. Ensure all software installed and definition file updated in all the desktops, laptops Data Management File format conversion, data movement related request handling as per TAT AD User Management Creating, disabling the IDs on same day based on HR Mail. Update the relevant documents on time Daily Monitoring Check Server events, Email Server alert and physical health, take necessary action if any hardware failure / abnormal observed. All network devices except Firewall Daily monitoring and reporting the status of Switches, Router and Link. Hardware Inventory Manually track & update the hardware movement in asset register with immediate effect. Team Bonding Attendance / Flexibility Reporting on time to shift and extending support when required Interested and suitable candidates can apply here or walking directly to the below mentioned venue from 28-Jul-25 to 31-Jul-25 between 11:00 A.M to 04:00 PM Venue: e-care India 2nd Floor BR Complex 27 Woods Road Chennai 2

Job Overview: We are looking for motivated and technically skilled L1 IT Support Engineers to join our on-site support team for a reputed client in Chennai. The ideal candidate should be comfortable providing hands-on support for desktops, laptops, and basic hardware, and must be open to traveling across various client sites in the city. Key Responsibilities: Provide L1 support for desktops, laptops, and basic IT hardware. Respond to and resolve a minimum of 4 tickets per day. Perform installation, configuration, and troubleshooting of hardware and software issues. Coordinate with Level 2/3 support teams for escalations. Maintain logs and documentation of work performed. Ensure timely resolution of issues as per SLA. Travel to different client locations across Chennai as required. Must have two wheeler and driving licence. Required Skills: Good understanding of desktop/laptop hardware. Basic knowledge of Windows OS and MS Office troubleshooting. Familiarity with networking basics (LAN, Wi-Fi, IP configuration). Ability to diagnose and resolve technical hardware and software issues. Strong communication and interpersonal skills.