5835 Desktop Support Jobs - Page 46

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Role Overview: Your role involves resolving, maintaining, and managing clients" software/hardware/network based on service requests from end-users within defined SLAs to ensure client satisfaction. Key Responsibilities: - Ensure timely response to all tickets raised by client end-users. - Solution service requests while maintaining quality parameters. - Act as a custodian of clients" network/server/system/storage/platform/infrastructure, and other equipment to ensure proper functioning and upkeep. - Monitor tickets raised through various channels and provide solutions within defined resolution timeframes. - Perform root cause analysis of tickets and create action plans for problem resolution...

Role Overview: As an AV Support Engineer at Total IT Global, you will play a crucial role in providing onsite support for all AV equipment in conference rooms and meeting spaces. Your responsibilities will include setting up and maintaining video conferencing systems, projectors, microphones, and displays, as well as offering basic desktop support and managing tickets efficiently. Key Responsibilities: - AV Setup & Support: You will be responsible for setting up and configuring AV equipment for meetings and video conferences. Additionally, troubleshooting and resolving any AV issues during live sessions will be part of your daily tasks. - Video Conferencing: Managing and supporting video con...

As a System Support Engineer in Pune with 2 to 4.5 years of hands-on experience in Support with networking exposure, your role will involve providing middleware support for Apache Web Server, Apache Tomcat, and Java-based applications. You will be responsible for installing, configuring, and maintaining middleware components like Apache, Tomcat, Java, and SSL Certificates (WildFly, JBoss optional). Additionally, you will offer system administration support for Java applications across different environments, analyze logs and troubleshoot at server and application levels for issue identification and resolution, and coordinate with internal teams and external vendors for system maintenance, up...

Role & responsibilities - OS Installation/ Trouble shooting of client OS (Windows 7/8/10) Product knowledge of desktop, laptop, printer, basic networking parts Assembling / integration of computer parts Configuration of OS / Networking Printer Installation and configuration of Antivirus Outlook configuration and Windows live/Thunderbird N computing setup and issue resolutions Software Installation and Software Support Have basic knowledge on switching and Wi-Fi configuration Preferred candidate profile Min 2-4 Years experience in a desktop support and L1 Infra Support. Experience in computer Hardware Trouble shooting. Should have knowledge on new installation. Should have knowledge about clo...

Provisioning & Deprovisioning : Create and configure AVD session hosts and host pools based on user requirements. Decommission unused or obsolete virtual desktops in alignment with lifecycle policies. Right-Sizing & Optimization : Monitor AVD performance and usage metrics. Recommend and implement resource adjustments to optimize cost and performance. Technical Support : Act as the primary point of contact for SurePrep-related AVD issues. Troubleshoot connectivity, profile, and application-related problems. Collaborate with Intune, networking, and identity teams for cross-functional support.

Proven experience in troubleshooting desktops, laptops, printers, and scanners Knowledge of Microsoft 365, SharePoint, and office automation tools Experience with antivirus tools, endpoint security, and basic server/network support Good communication skills and professional conduct Ability to travel to different client locations as needed

Job Posting Title - Support Engineer-Analyst III infrastructure services Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process. Follows up with customers to en...

General shift: Flexibility to extend hours only if required Expectations: Implementing Newrelic, manage effectively and optimize the monitoring for application and infrastructure. Install, configure, and manage New Relic agents, integrations, and SDKs across various platforms and environments. Configure New Relic APM and infrastructure monitoring settings for optimal performance and accurate reporting. Analyse monitoring data to generate actionable insights and recommendations for performance optimization and troubleshooting. Conduct root cause analysis of performance incidents and provide recommendations for resolution. Identify and implement performance optimizations based on New Relic mon...

RBL Bank Ltd is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materials Communicating with customers and internal stakeholders t...

RBL Bank Ltd is looking for Senior Support Engineer to join our dynamic team and embark on a rewarding career journey A Senior Support Engineer is responsible for providing technical support to customers and resolving complex technical issues related to software products or services Providing technical support to customers via phone, email, or chat Identifying and diagnosing problems related to software products or services Troubleshooting technical issues and providing solutions to customers Documenting support issues and solutions to create a knowledge base for future reference Identifying trends in support issues and working with product teams to address them Escalating complex support is...

Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed up...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Support office IT operations by troubleshooting desktops, laptops, printers, and network devices. Manage software installations, resolve technical issues, and provide assistance to ensure efficient workflow.

L1/ L2 Monitoring and Incident Management Candidate should have excellent/good communication skills and Team management skills Ability to manage shift alone Day-to-day activities involve monitoring alerts, initiating Bridge Calls, involving stake holders, be available throughout the bridge call and prepare Problem statements Should adhere to SLAs To follow up on issues with respective application teams Working knowledge (ticket creations) on Service Now/JIRA Ticketing tools Working experience (monitoring server/application alerts) on Monitoring Tools such as SolarWinds, Opsgenie, Splunk Basic knowledge (L0 is adequate) on Linux, Windows and Networks are preferred. 24x7 rotational shifts and ...

the , About the Project: The ICT Assam Government Project under the Samagra Shiksha Abhiyaan aims to enhance educational outcomes through the integrated use of Information and Communication Technology (ICT) across schools in Assam. The project involves data collection, monitoring, and analysis to improve prove implementation and track progress at various levels. The District Coordinator ICT will be responsible for managing and supporting the ICT infrastructure installed in government schools across the assigned district in Assam. This includes field visits to schools to ensure proper functioning of ICT components like LED panels, routers, UPS, etc. The coordinator will be the key point of co...

Involves Installation, Configuration, Troubleshooting of OS, Laptops, Desktops, Printers, Network, etc. Will need to deliver services based on SLA using some ticketing software. Ideally should have urge to learn and achieve customer satisfaction.

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Address user tickets regarding hardware,software and networking Knowledge of network troubleshooting,Ethernet and IP configuration Networking Concepts 2015 to 2025 batch can apply Male candidates only

exp: 0-6 yrs International voice process/Technical support must have excellent comms any grads can apply/under grads can also apply willing to work in night shifts virtual interviews interested can share your resumes to LAVANYA (9361645614)

Roles and Responsibilities Provide onsite and remote desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot LAN connectivity issues using various tools such as ping, tracert, etc. Perform network troubleshooting to resolve outages or performance degradation. Collaborate with team members to resolve complex technical issues.

As a Desktop Support Technician, your role involves providing desktop support and maintenance for hardware, software, and operating systems (Windows, Mac, Linux) used by end users. Your key responsibilities will include: - Troubleshooting and resolving technical issues related to desktops, laptops, printers, and peripheral devices. - Installing, configuring, and upgrading operating systems and software applications. - Managing Active Directory by handling user accounts, group policy, permissions, and user access controls. - Diagnosing hardware and software problems and replacing defective components as necessary. - Setting up and configuring new hardware, such as desktops, laptops, and mobil...