3856 Desktop Support Jobs - Page 45

Job Title: IT Administrator Experience: 1 to 5 Years Location: Madhavaram, Chennai Employment Type: Full-Time Job Description: We are seeking a skilled and proactive IT Administrator with 1 to 5 years of experience to join our team in Madhavaram . The ideal candidate will be responsible for maintaining network infrastructure, providing L1 and L2 technical support, and implementing strong firewall and server policy guidelines. Key Responsibilities: Develop, implement, and maintain firewall policy guidelines to ensure data and network security. Create and manage network and server policy guidelines. Provide effective L1 and L2 technical support to internal teams and end-users. Troubleshoot system and network issues in a timely manner. Perform routine server maintenance, backups, and upgrades. Monitor system performance and resolve potential issues proactively. Maintain documentation related to IT operations, asset management, and support tickets. Required Skills: Strong understanding of firewall configuration and network security policies . Good hands-on experience in technical support (L1 & L2). Solid knowledge of Windows servers, networking devices, and protocols. Good written and verbal communication skills in English . Flexible and open to work in rotational shifts (day/mid/night shifts) Ability to create clear technical documentation and user guides. Preferred Qualifications: Graduate in Information Technology, Computer Science, or related field. Candidates residing near Madhavaram or willing to relocate are strongly preferred.

Investigation of complex tickets or Triage of all incidents reported on the servicing application and resolve where possible with in SLA along with providing work arounds to minimise impact of MI or prolonged issue • Incident Management: All support requests raised to support team to be managed within agreed service levels, Monitoring of the environment ensuring we stay on top of all major issues and escalating to manager where appropriate. Ensuring we meet SLA requirements or renegotiate where SLA is not achievable. • Problem Management: Ensuring recurring issues are addressed by the right process to prevent reoccurrence and ensuring they are timeline driven. • Maintain service desk tickets with updated and communications among application support team, business stakeholders and supplier • Lead / co-ordinate all resolutions and closure of application support tickets within agreed SLA’s. • Raise any Operations issues with Vendor/Supplier for any tickets that require the third party software suppliers input and follow up till fixed. Ensure CR is supported for fix till the end or escalate delays to leads and managers. • Responsible to document any critical issue with step by step and create a knowledge articles. • Handling customers, following up on the customer issues and clarifications, carry out second and third line of troubleshooting, work with development/testing teams to get the customer issues resolved. • Escalate tickets and coordinate resolution where the issues resolved at first level and provide suggestions & ideas to Junior /Seniors System Support Analyst and help them to progress on their tickets. • Contribute to personal performance and development reviews and planning. Fully engage in any personal training and development activity that is agreed. • Ensure all Treating Customer Fairly requirements are met. •Produce all necessary documents, analytical / statistical reports etc. and report any breach to Line Managers. • Provide support to IT systems end users and related software, applications and services through service desk software, phone or by any electronic methods with in the agreed SLAs. Provide technical support of the application hosted over cloud/onpremise. • Monitor and maintain automated processes, systems etc. and report and resolve any issues reported or liaise with service owners and other technical support teams. •Communicate any training requirements to your line manager. •Responsible for taking the queue ownership for respective set of applications supported. • Maintaining and enhancing practical and operational relationships with third party suppliers. •Work alongside the risk function in developing and maintaining a risk management agenda, acting both to ensure the necessary levels of transparency for potential risks and promoting a positive culture of awareness and accountability throughout your function. • Flexible to work in any shifts as per business requirements and Available MI or On call for critical applications (Probably no US Shifts) • Undertake any other duties, commensurate with grade and job title, requested by Line Manager or above. • Ability to have strong mortgage or savings application knowledge and expert in at least one application and back up for other small or medium sized applications with ability to train other team members on the same and manage the queue. • Able to work on Process Migrations for one or two application and provide training to the business as part of migration. • Ability to handle at least one big application and one small or medium sized application independently. • Lead process improvements and documentation/Run books •Manage and lead Audit work and application upgrades

Hiring System Executive for plant/site IT support – desktop troubleshooting, network handling, hardware/software maintenance. 1–3 yrs exp. preferred. Location: Thane Mumbai. Apply via SJ Technology’s Provident fund

Key Responsibilities: Provide on-site support for desktop and laptop systems, including installation, configuration, upgrades, and troubleshooting. Diagnose and resolve hardware and software issues on Windows-based systems

Position: IT/Desktop Support Engineer Location: Electronic City-Bangalore Email Id: savita.n@phase-power.com Website: www.erlphase.com Education: Graduation Bachelor's Degree in Computer Science, Information Technology Experience: 4+ years in handling Desktop Support. The Opportunity: Phase Power Protection Pvt Ltd, India, a fully owned subsidiary of ERLPhase Power Technologies Ltd, Canada, is looking for a skilled professional to join us as a System Administrator. If you're a self-motivated, customer-focused individual, a dynamic team player, and have strong technical expertise in Desktop Support and IT administration, this could be the perfect opportunity for you! Responsibilities: Responsible for Handling IT & Desktop Support activities. Should provide technical support for both hardware and software issues to our users/employees encounter specifically systems and laptop. Should Coordinating & Managing ticket queues for PPPPL. Manage the configuration and operation of computer operating systems Monitor the system daily and respond immediately to security or usability activity. Create, verify and monitor backups of data. Determining departmental IT related priorities & Assisting in the solutions. • Monitoring email usage & use of social media • Ensuring the IT policy is strictly followed. Respond to and resolve help desk requests. Managing the IT Assets & its records. Supporting in resolving IT related queries for employees. Designing and implementing efficient error reporting and feedback systems • Upgrade systems and processes as required for enhanced functionality. Administrate infrastructure, including firewalls, databases, malware protection software and other processes. Install and test computer-related equipment Prepare & submit periodic reports & MIS. The volume of IT support is limited at preset therefore you should be ready to perform the other duties as required with technical teams or Admin & HR. Skills Required: Hardware Troubleshooting: Ability to diagnose and fix hardware-related issues like malfunctioning printers, desktops, and network devices. Software Support: Proficiency with operating systems (Windows, MacOS, Linux), applications, and troubleshooting software-related issues. Networking Basics: Understanding of TCP/IP, DNS, VPN, routers, switches, and firewalls. Remote Support Tools: Familiarity with remote desktop tools (e.g., TeamViewer, AnyDesk) to provide support to users remotely. Active Directory Management: Managing user accounts, permissions, and group policies. Security Practices: Basic understanding of cybersecurity, including firewalls, antivirus software, and data encryption Should be good in Communication, Problem-Solving, Patience, Customer Service Orientation and Time Management

Experience Required: 3+ years Salary: 21,000/month Job Description: We are seeking a skilled Technical Remote Support Engineer to provide end-to-end remote support, troubleshooting, and installation services. The ideal candidate will have strong technical knowledge, excellent communication skills, and relevant certifications. Key Responsibilities: Provide remote support for resolving user requests and technical issue. Troubleshoot software, hardware, and network-related problems Assist with installation and configuration of systems and applications Maintain clear communication with users and internal teams Ensure timely ticket resolution through remote support tools Requirements: Strong knowledge of Windows OS , Office software , Microsoft Intune , and basic networking Excellent written and oral communication skills Ability to troubleshoot and solve technical issues independently. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

Key Responsibilities: Troubleshooting: Diagnosing and resolving hardware, software, and network problems for end-users. Installation & Maintenance: Setting up new workstations, installing software, and maintaining hardware and software. User Support: Providing both on-site and remote assistance to users experiencing technical difficulties. Training: Educating users on new software, hardware, and best practices for computer usage. System Optimization: Ensuring optimal performance of computer systems and networks. Documentation: Creating reports and documentation on troubleshooting processes. Hardware and Software Upgrades: Implementing upgrades to keep systems up-to-date.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration 2015 to 2025 batch can apply Male candidates only Any graduates

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

We are seeking a skilled and proactive L1 Support with at least 2 years of hands-on experience in IT support. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing system installations, and ensuring seamless day-to-day IT operations for end-users. Strong communication skills, attention to detail, and the ability to work independently are essential. Provide technical support for desktops, laptops, printers, and peripherals. Install, configure, and maintain operating systems and applications (Windows/Mac). Troubleshoot network and connectivity issues. Support end-users via remote tools or on-site assistance. Maintain asset inventory and documentation of incidents. Collaborate with IT teams on system upgrades and security protocols. Minimum 2 years of experience in desktop support or similar role. Strong knowledge of Windows OS, Microsoft Office, and basic networking. Familiarity with ticketing systems and remote desktop tools. Ability to diagnose and resolve technical issues efficiently. Relevant certification: ITIL If you could see yourself in this role and are keen to be part of our organization, we look forward to hearing from you. Please send your resume at shruti.mittal@cyfuture.com or connect at 8377905386. Our recruitment process will be a mix of virtual and offline discussion to provide a safe and good experience.,

You should have good knowledge of Intel, Dell, HP, Lenovo, and Huawei servers. Experience in datacenter operations including server mounting and unmounting from racks. Proficiency in hardware RAID setup and disk partitioning on RAID. Familiarity with firmware updates for Intel, HP, Dell, Lenovo servers, SSDs, and NVMe drives. Skilled in fault finding and part replacement such as motherboard, SMPS, NIC cards, and RAID cards. Hands-on experience in server assembly and hardware replacements. Knowledge of server hardware and desktop support. Proficient in Windows and Linux server installations. Capable of systems and software troubleshooting. Strong understanding of IPv4 public IPs, private IPs, and subnetting. Expertise in Linux static IP assignment and package installations. Ability to manage services in Linux including starting, stopping, and reloading. Familiarity with SSH, Putty, and RDP tools.,

The Systems and Technology Administrator oversees technology related to access control, CCTV, and select intelligence technologies. This role reports to the Systems and Technology Lead and supports regional GSS managers, the Global Security Operations Center, and other internal stakeholders with the physical security systems that are used as part of their duties. In this role, you will regularly troubleshoot access control system issues and basic networking problems. You will be responsible for maintaining records and documenting maintenance activity. Additionally, you will assist the Systems and Technology Lead during new construction projects to determine the layout for security equipment like badge readers and cameras. Collaboration with stakeholders in Workplace Experience and IT to solve problems related to access control or CCTV systems is also a key aspect of this position. There is potential for travel up to 10% of the year. To excel in this role, you should have experience with access control systems programming, a basic understanding of doors, door hardware, and typical electric and electro-mechanical locking systems. Knowledge of setting up IP camera systems and network video recorders is essential. The role requires high adaptability, flexibility, and the ability to support work in multiple time zones. Basic qualifications for this position include 2-4 years of experience with physical security access control systems installation and administration, a basic understanding of networking and desktop support, and excellent English language written and oral communication skills. Strong analytical and troubleshooting abilities are necessary to resolve issues swiftly in a remote environment. Proficiency in using Google Workspace is expected. Preferred qualifications include certification or sustained work with S2 NetBox and NetVR, Network+ certification, or previous experience as an access control technician. Please note that Zendesk can only hire candidates who are physically located and plan to work from Pune, Maharashtra. Zendesk software aims to provide a calm and organized customer service experience by powering conversations with known brands. Zendesk values an inclusive and fulfilling work experience through a hybrid way of working that combines in-person collaboration at Zendesk offices worldwide with remote work flexibility. Zendesk is committed to making reasonable accommodations for applicants with disabilities and disabled veterans in accordance with federal and state law. Individuals with disabilities requiring accommodations during the application process can send a specific request to peopleandplaces@zendesk.com.,

Active Directory | Technical Support | 8 LPA || O365 | DNS | DHCP Hiring For Commercial Business B2B Process Grad/UG 1 year exp into International BPO Tech Support On Papers can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon / Pune / Bangalore Immediate joiners only Job description Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

MNC Hiring For Technical Support /AD, DNS , DHCP , 365/ 8LPA Need min 1yr of relevant experience on paper in International Tech Support (Mandate) Salary up to 4LPA - 8.4LPA + incentives + variables Location- Gurgaon / Pune / Bangalore - 1 year exp 5 days working 2 roster off Night Shifts Both side cabs Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call Soumya@8088720040 call indu@7848820046 call aditi@7795311459

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 call Renuka @7483101122 call suman@7848820047 Call aditi@7795311459

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, youll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. suman@7848820047 anusha@7815982900 misha@7848820042

Role & responsibilities - OS Installation/ Trouble shooting of client OS (Windows 7/8/10) Product knowledge of desktop, laptop, printer, basic networking parts Assembling / integration of computer parts Configuration of OS / Networking Printer Installation and configuration of Antivirus Outlook configuration and Windows live/Thunderbird N computing setup and issue resolutions Software Installation and Software Support Have basic knowledge on switching and Wi-Fi configuration Preferred candidate profile Min 2-4 Years experience in a desktop support and L1 Networking. Experience in computer Hardware Trouble shooting. Should have knowledge on new installation. Should have knowledge about cloning the hard disk/ OS Image/ Ghost Image. Should have knowledge of data recovery from desktop systems.

Roles & Responsibilities [IT HelpDesk Call-Coordinator] User Call Management: Handle incoming user calls for IT issues and assign them to the appropriate IT Helpdesk/Servicedesk executive. IT Ticketing System Expertise: Possess a strong understanding of IT ticketing solutions to effectively manage and track user issues. Experience on Jira Ticketing tool would be helpful. Communication Skills : Excellent oral and written communication skills to interact effectively with users over email and call. Ticket Review and Feedback: Regularly review tickets logged by the IT Executive team and provide constructive feedback to the KCO team. User Feedback Collection : Follow up with users to gather feedback on resolved issues and ensure their satisfaction. Pending Requests: Monitor and review user requests received via email and phone, and share a summary of pending requests with the KCO team by the end of the day. Report: Prepare and share daily, weekly, and monthly call ticket reports in collaboration with the KCO team and engineers. Team Activity Monitoring: Monitor IT Executives calls, emails, lunch breaks, and office timings, and report findings to the KCO team. Asset Management Support: Assist the KCO team with asset management tasks such as asset tagging, physical asset verification, and maintaining asset records. Access Control Record Maintenance: Maintain an updated register of individuals accessing the server and hub room for security and audit purposes. Escalation Management: Identify and escalate unresolved or critical issues to the KCO IT Team for timely resolution. Knowledge Base Maintenance: Collaborate with the IT team to update and maintain a knowledge base of common issues and solutions to improve efficiency. Training & Development: Provide feedback on training requirements for IT Executives based on performance and recurring issues. Compliance Adherence: Ensure that all processes adhere to Fim policies, standards, and IT compliance requirements.

Diverse Lynx is looking for SAP MM to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP MM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

Diverse Lynx is looking for SAP SD to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP SD Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of SD Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

Position: IT Desktop Support Engineer Location: On-site 5 days/week in Mumbai Full-time contract 8 hours/day and 40 hours/week Experience as an IT Desktop Support Engineer providing hardware software troubleshooting. Eexperience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites. Ability to lift / move computer equipment weighing up to 50Lbs. Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Experience with Anti-spyware and Anti-virus software. ",

B.E or Diploma in ECE / EEE or an equivalent qualification. Work Location: Bangalore Experience - 3+ Years Position: Hardware Engineer. Qualification: B.E or Diploma in ECE / EEE or an equivalent qualification. Work Location: