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0.0 - 1.0 years
2 - 3 Lacs
chennai
Work from Office
Role & responsibilities Hardware & Software Maintenance Install, configure, and troubleshoot desktops, laptops, printers, and other peripherals. • Daily Log & Inventory Management Maintain and update logs of IT assets, service calls, software licenses, and consumables. • Network and Connectivity Support Troubleshoot internet and LAN issues, perform basic networking tasks like LAN cable crimping, testing, and switch/router installation. • IT Peripherals & Accessories Management Maintain and issue IT peripherals (keyboard, mouse, USB devices) with inventory tracking. • Meeting & System Setup Provide tech setup and support during meetings, presentations, and system upgrades. • Coordination with...
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
gandhinagar
Work from Office
•Install, configure, hardware, software & network & CCTV camera. •network issues. •Troubleshooting •backups, antivirus •Ensure compliance with IT security policies and data protection •Procurement, repairs & maintenance •Support for ERP, CRM Required Candidate profile •Strong knowledge of Windows/Linux operating systems, Microsoft Office Suite & networking,Hardware troubleshooting, software installations,CCTV camera installation, configuration, and management,
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
pune
Work from Office
Responsibilities: * Provide desktop & hardware support * Install OS & Outlook configurations * Maintain network infrastructure * Troubleshoot software issues * Collaborate with IT team on projects
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
vijayawada
Work from Office
Responsibilities: * Provide desktop support for hardware issues * Troubleshoot desktops, install OS & configure networks * Collaborate with IT team on network solutions * Assemble Laptops/PCs, diagnose printer problems Provident fund Work from home
Posted 1 month ago
0.0 years
0 - 1 Lacs
chennai
Work from Office
Hardware & Networking Troubleshooting Microsoft outlook Configure desktop & laptop Address user tickets regarding hardware,software and networking Knowledge in DNS,DHCP Active Directory Networking Concept Basic server Knowledge Switches and Routers Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Knowledge of network security practices and anti-virus programs 2015 to 2025 batch can apply Male candidates only
Posted 1 month ago
0.0 - 1.0 years
3 - 4 Lacs
bengaluru
Work from Office
HIRING FOR TECHNICAL SUPPORT Voice/CHAT PROCESS Salary: Upto 4.5lpa Work Location: BTM Layout Eligibility: Graduates & Undergraduates can apply Job Description (Technical Support Voice/Chat Process): Handle customer queries through Voice / live chat with high accuracy and clarity Troubleshoot basic technical issues related to products/services Guide customers with step-by-step resolutions Document interactions and update internal systems Ensure quick response time and maintain chat quality standards Provide excellent customer experience with a problem-solving approach Work closely with internal teams for escalations and issue resolutions Requirements: Excellent verbal and written communicati...
Posted 1 month ago
1.0 - 3.0 years
0 - 2 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
Good oral and written communication Basis service desk & ticketing tool knowledge Should have knowledge of Ms Office and basic operating of computer Should be available to work on weekend Report preparation
Posted 1 month ago
0.0 - 5.0 years
2 - 7 Lacs
pune, bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: --- We Are Hiring For International Service Desk Role for Leading IT Company IN BANGLORE PUNE (Immediate Joining) SALARY STRUCTURE :--- GRADUATE FRESHERS -- RS 2.77 LPA - SALARY Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptio...
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
noida, lucknow, agra
Work from Office
Roles and Responsibilities Hiring Graduate Fresher's for Leading International BPO kpo. Customer Support !! International Voice Process !! Any Graduate can apply. Fresher's can apply. Both Side Cabs Desired Candidate Profile Domestic and International call Centre WhatsApp number 9781021114 Call 9781021114 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply IMMEDIATE JOINER'S CAN APPLY !! Any Graduate , 12th Comfortable Working. Good Communication Skills. Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh
Posted 1 month ago
3.0 - 8.0 years
2 - 4 Lacs
sriperumbudur
Work from Office
1. IT Desktop and Laptop, Printer Installation and Trouble Shooting 2. Software Installation, Asset Tracking, System Monitoring, Remote Support, 3.Knowledge in Office 365 services including Outlook, OneDrive, Teams, and SharePoint 4 IT Documentation Required Candidate profile -Surveillance Camera system -Door Access security system -Attendance and Telephone system -knowledge in Server & Client and Workstation -CrowdStrike Antivirus Enterprise manager -DNS, DHCP, WINS, AD Perks and benefits Transport from limited location Canteen, PF, ESI
Posted 1 month ago
1.0 - 3.0 years
1 - 4 Lacs
hyderabad
Work from Office
Shri Consultancy is looking for .Desktop Support Engineer to join our dynamic team and embark on a rewarding career journey We are looking for a highly skilled and experienced Desktop Support Engineer to join our team at Shri Consultancy The ideal candidate will have excellent technical skills and the ability to provide top-notch support to our clients Roles and Responsibility Troubleshoot and resolve desktop-related issues efficiently Provide technical assistance and support to employees with desktop-related problems Install, configure, and maintain desktop hardware and software systems Conduct regular maintenance and updates of desktop systems to ensure optimal performance Collaborate with...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
ludhiana, punjab
On-site
Role Overview: As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance services for desktop computers, laptops, and other devices. Your strong problem-solving skills and excellent communication abilities will be vital in troubleshooting and resolving hardware and software issues. Joining the IT team, you will collaborate with other teams to implement and maintain IT policies and procedures. Key Responsibilities: - Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals - Install, configure, and maintain desktop operating systems, software, and hardware - Provide technical support to end-users via phone, email...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
amritsar
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resol...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
ludhiana
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
chandigarh
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
kolhapur
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
mumbai
Work from Office
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as ...
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as ...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
gurugram
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as ...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
jaipur
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 1 month ago
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