3856 Desktop Support Jobs - Page 42

As a Level 1 Desktop Engineer with experience in Facility Management Services (FMS), you will be responsible for tasks such as Outlook configuration, desktop support, and printer configuration. Your role will also require you to possess strong communication skills to effectively interact with users and provide technical assistance. The ideal candidate should have a minimum of 1.6 to 2 years of relevant experience in a similar role. A degree in Graduate or Undergraduate studies is acceptable for this position.,

As a Desktop Support Consultant at Tower Research Capital, you will be responsible for identifying, prioritizing, resolving, and triaging incidents and requests related to desktop support. Your role will involve working on tickets, installing, troubleshooting, and supporting Windows desktops, Linux desktops, and MacOS laptops. Additionally, you will be supporting, installing, and troubleshooting meeting room AV hardware, with knowledge of Logitech AV hardware being a plus. Your responsibilities will also include creating new user accounts and groups, repairing and upgrading hardware such as desktops, laptops, printers, and scanners, installing, configuring, and supporting phones, supporting e-mail administration, and managing information on Tower's internal Documentation hub residing on Confluence pages. The ideal candidate for this position will have a total experience of 4 - 6 years, solid knowledge of PC hardware and computer internals, desktop support knowledge, and proficiency in Audio Video hardware. You should possess the ability to analyze, troubleshoot, and resolve hardware failures, along with a passion for technology. Strong organizational skills, meticulous attention to detail, and the ability to balance and prioritize multiple assignments in a fast-paced environment are essential. Furthermore, you should be able to work well as part of a team that supports production, back-office computing, and end-user support functions. Proficiency in reading and interpreting English-language technical documents, business-level English speaking skills, and the indefinite right to work in India are required qualifications. Knowledge of JIRA and Confluence is preferred, along with a working knowledge of Linux and an educational background in IT. Tower Research Capital offers a stimulating and results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. The firm provides competitive salary and discretionary bonuses, 5 weeks of paid vacation per year, international medical insurance, lunch and snacks on a daily basis, free events and workshops, and a donation matching program. Join Tower Research Capital, an equal opportunity employer, and be part of a leading quantitative trading firm committed to innovation and providing unmatched functionality, scalability, and performance in electronic trading infrastructure.,

You are a skilled VIP Support Engineer with over 2 years of experience in End-User Services (EUS), MAC, and Desktop Support, responsible for delivering exceptional technical support to executive and high-profile users. Your role requires providing dedicated VIP/End User support, managing Level 2 Desktop Support tasks, supporting MAC and Windows systems, handling remote support, escalating complex technical issues, collaborating with IT teams, and maintaining detailed documentation of user issues and solutions using ticketing tools. Your responsibilities include ensuring minimal downtime for high-priority users, troubleshooting hardware, software, OS, and network issues, configuring, setting up, and troubleshooting MAC and Windows systems, and communicating timely updates to VIP users throughout the support process. You must have proven experience in VIP User Support or Executive Support roles, a strong understanding of EUS and ITIL-based support practices, experience with MAC OS and Windows OS support at L2 level, proficiency in troubleshooting various devices, excellent communication, interpersonal, and problem-solving skills, and familiarity with remote support tools and ticketing systems. Preferred qualifications include ITIL Foundation Certification, experience working in corporate environments, supporting C-Level executives, and familiarity with MDM tools and endpoint security.,

NTT DATA is looking for a Field Tech Senior Representative- DSS to join the team in Hyderabad, Telangana, India. As a part of the team, you will be responsible for providing Desktop/Deskside Support, including troubleshooting software and hardware issues related to Windows OS & MAC OS. It is essential to have a basic knowledge of Microsoft Intune, IOS, JAMF Apple Device management, Tangoe, and ITIL Framework. Familiarity with ITSM Tools like Service Now, Remedy, etc., is also required for this role. NTT DATA is a global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. With a presence in more than 50 countries, we offer services such as business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. As a leading provider of digital and AI infrastructure, NTT DATA is part of the NTT Group, investing over $3.6 billion annually in R&D to support organizations and society in transitioning confidently into the digital future. If you are an exceptional, innovative, and passionate individual looking to be part of an inclusive and forward-thinking organization, apply now and join NTT DATA in driving digital transformation and success. Visit us at us.nttdata.com to learn more about our global expertise and services.,

We are hiring for CMI Level 5 Company For Desktop Support Engineer Good communication skills with Min of 3 to 4yrs of experience in Desktop Support Role Must have experience in handling VIP User issues either through remotely or interact personally and troubleshooting through diagnostic techniques and increase FCR Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365, AD etc. Knowledge on SCCM, Antivirus, Encryption Software Provides Level 3 support associated with the standard workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware. Must have worked in any IT ticketing tool and know about ticket priorities and SLA Focus on building good working relationships within the team and other Resolution Groups Knowledge on LAN, Network Monitoring, about VLAN, WLAN and knowledge on Network monitoring tool L1 knowledge on Routing & Switching Remain well versed in help desk policies, procedures, standards and documentation All High Severity Incidents are directly assigned to Level 2/Level 3 teams to minimize downtime. Experience working in Remote Support Tool, ITSM Ticketing Tool, Corporate Technology

You will be working in coordination with other departments to overhaul and develop the Computer Infrastructure. This involves researching new technology and assessing its impact on the organization. Your responsibilities will include closely monitoring and administering LAN & Internet through Firewall, installing and managing Network Servers & Firewall, installing and monitoring Anti-Virus software, and troubleshooting Windows OS. Additionally, you will be responsible for installing Microsoft Outlook and configuring it, setting up VPN and troubleshooting related issues, maintaining CCTV systems, managing WiFi Routers, and developing and implementing IT policies and procedures. Providing day-to-day support for various devices such as PCs, Desktop Computers, Laptops, All-in-One Computers, and All-in-One Printers will be part of your routine tasks. You will also manage hardware and software inventory, ensure the company's technology and infrastructure are secure, handle desktop support issues, and recommend IT hardware and software purchases after conducting thorough research. Managing projects like new server deployment, system upgrades, and network implementation will be crucial in this role. Regular reporting to management, conducting software installations, performing software and hardware upgrades, participating in vendor management, and conducting LAN/WAN and security analysis are among the responsibilities you will be expected to fulfill. You will also be involved in managing, changing, and controlling IT projects, administering LAN/WAN and network security, implementing network security measures, conducting security audits, and managing IT budgets. This is a full-time job with rotational shifts, and the work location is in person. As part of the application process, you will be asked questions about your experience in Desktop Support and knowledge of Firewall configuration.,

As a Desktop Support Specialist at UST in Trivandrum, you will be responsible for taking full ownership of user-reported issues and ensuring their resolution within agreed service level agreements (SLAs). Your role will involve efficiently prioritizing and managing multiple active support requests, troubleshooting technical issues by asking relevant questions, and identifying root causes. In case of unresolved or complex problems, you will escalate them to the appropriate internal teams or the Service Manager following standard procedures. Throughout the support lifecycle, you will provide timely and accurate updates to users and follow up post-resolution to confirm that systems are fully functional. Additionally, you will be required to accurately log all support activities and issue details in ServiceNow, install, configure, and troubleshoot software and applications on end-user systems, and perform initial troubleshooting for network and proxy-related issues. It will also be part of your responsibilities to document technical solutions and procedures in knowledge bases or manuals. To be successful in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field and have a solid understanding of Windows OS, macOS, Office 365, other Microsoft applications, remote desktop support tools, and basic network troubleshooting. Hands-on experience with IT ticketing systems, particularly ServiceNow, is essential, along with strong verbal and written communication skills. Preferred certifications such as CCNA, MCSA, or Microsoft Azure certification would be an added advantage. Your key skills should include desktop support, remote troubleshooting, and network troubleshooting. Join UST, a global digital transformation solutions provider, with a track record of partnering with the world's best companies for over 20 years. UST's mission is to make a real impact through transformation, powered by technology, inspired by people, and led by purpose. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients" organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact, touching billions of lives in the process.,

We are seeking an IT Recruiter with a solid understanding of IT field services, encompassing end-user support, network support, and desktop support roles. The ideal candidate must possess exceptional English communication skills, be flexible to work in various shifts, including nights, and should have familiarity with sourcing field engineers through platforms like Field Nation and WorkMarket. Your responsibilities will include sourcing, screening, and recruiting IT field service professionals such as End-User Support Engineers, Network Support, and Desktop Support specialists. You will engage field engineers using platforms like Field Nation and WorkMarket, manage the full recruitment cycle from job posting to onboarding, maintain a pipeline of qualified candidates, coordinate interviews, negotiate offers, and ensure seamless onboarding. Your role will require working in rotational shifts, including night shifts, based on business requirements. To qualify for this position, you should have at least 1 year of IT recruitment experience, preferably in field services, a strong grasp of end-user support, network support, and desktop support roles, excellent written and verbal English communication skills, and experience with platforms like Field Nation, WorkMarket, or similar tools. Additionally, you must thrive in a fast-paced, target-driven environment and be available to commence work promptly.,

You will be responsible for automating various operations activities and providing IT support including hardware, networking, etc. Your duties will also include work station management and being the first level of troubleshooting on Devices Software. Additionally, you will be supporting nearby locations apart from your designated location. Your role will involve analyzing functions and advising management on upgrading automation. You will be tracking the replacement of faulty Devices once a case has been logged in coordination with Team Leads. Coordination with vendors and providing desktop support will also be part of your responsibilities. As a candidate, you must be a graduate in a relevant field with good analytical skills. Knowledge of the latest technologies and a proactive approach are essential for this role. This is a full-time, permanent position with a day shift. The ability to commute or relocate to Nashik - 422005, Maharashtra is required before starting work.,

As a Desktop Engineer, you will be responsible for installing, configuring, and maintaining desktop computers, laptops, printers, and other IT peripherals. Your role will involve troubleshooting hardware, software, and network-related issues, providing first-level support to users, and ensuring timely system upgrades and patches. You will also be in charge of maintaining inventory and records of IT assets, setting up new user accounts, and managing permissions. In addition, you will need to support LAN, WAN, and internet connectivity issues. To qualify for this position, you should have a minimum of 6 months to 1 year of experience in desktop support or IT helpdesk roles. A Diploma or Bachelor's degree in Computer Science, IT, or a related field is required. Basic knowledge of Windows OS, MS Office, and remote desktop tools is essential, along with familiarity with antivirus, backup, and system update procedures. Good communication and problem-solving skills are also important, as well as the ability to work both independently and in a team environment. Preferred skills for this role include knowledge of basic networking concepts such as IP, DNS, DHCP, LAN/WAN, and certification in hardware and networking (e.g., CompTIA A+, N+, MCP) would be a plus. This is a full-time position based in Andheri & Palghar with a CTC offered between 15,000 to 18,000 per month. The ideal candidate should be available to join immediately and be willing to work day shifts and evening shifts from Monday to Friday. Additionally, Provident Fund benefits are provided as part of the job package.,

As a candidate for this position, you will be responsible for a variety of tasks related to IT support and network management. Your duties will include installing software, troubleshooting printer and scanner issues, configuring LAN and WAN settings, handling antivirus problems, and setting up Windows systems and backups. Additionally, you will provide technical support for software configuration and applications, assemble desktops, install operating systems and other applications, deploy, maintain, and troubleshoot modems and routers, and ensure the proper functioning of all equipment. Your expertise in hardware and networking, desktop support, CCNA, troubleshooting network problems, and building network configurations will be essential for success in this role.,

As an L2 IT Support Engineer at Radiant Info Solutions Pvt. Ltd. located in Goregaon East, Mumbai, your primary responsibilities will include: - Installing, configuring, testing, maintaining, upgrading, patching, monitoring, and troubleshooting networking hardware, software, networked peripheral devices, and cabling. - Ensuring the smooth operation of all network hardware and equipment including routers, switches, firewalls, and hubs. - Recommending, scheduling, and executing network improvements, upgrades, and repairs as necessary. - Performing system backups and recovery procedures to maintain data integrity. - Demonstrating hands-on experience in providing support for high-end desktop and laptop systems. - Experience in datacentre migration will be considered a plus. This position is on a contract basis and is located in Goregaon East, Mumbai.,

You should have good communication skills and a minimum of 2 years of experience. Your responsibilities will include handling desktop issues such as Outlook, antivirus, basic networking, hardware, operating system, and applications troubleshooting. You will also be required to install, upgrade, support, and troubleshoot printers, computer hardware, and other peripheral equipment. The ideal candidate should be willing to work 24/7 shifts, 6 days a week, and only male candidates can apply. Immediate joining within 15 days is required. This is a full-time, permanent position. Benefits include food, health insurance, and life insurance. The work schedule involves rotational shifts and weekend availability. Preferred education is a Diploma, and preferred experience includes a total of 3 years with at least 2 years in desktop support. The work location is in person.,

You will be working as a full-time on-site Information Technology Help Desk specialist at Relay Human Cloud India in Vadodara. Your primary responsibilities will include handling network administration, troubleshooting, network security, and providing customer service support. You will also be required to provide IT helpdesk support remotely, with knowledge on various devices such as computers, printers, and thermostats. Your duties will involve troubleshooting network and ISP issues, resolving desktop problems, installing/uninstalling software, verifying setup procedures, resetting email/passwords, setting up new computers or hardware, and handling network troubleshooting related to cameras. You should be prepared to take on additional projects and assist your team with other tasks as needed. To excel in this role, you must be able to collaborate across different functions to identify solutions for problem areas and project issues. You should have strong organizational skills to manage multiple tasks and deadlines effectively. Attention to detail, accuracy, problem anticipation, and solution recommendation are key qualities expected from you. Additionally, having proficient skills in MS Excel will be considered a plus for this position.,

The role involves resolving, maintaining, and managing clients" software/hardware/network based on service requests from end-users within defined SLAs to ensure client satisfaction. Responsibilities include ensuring timely response to all client end-user tickets, solutioning service requests while maintaining quality parameters, acting as a custodian of clients" network/server/system/storage/platform/infrastructure to track proper functioning, keeping a check on the number of tickets raised through various channels, performing root cause analysis of tickets, providing immediate resolution to high-priority tickets/services, installing and configuring software/hardware based on service requests, adhering to timeliness for issue resolution, providing application/user access per client requirements, tracking tickets from acceptance to resolution stage, maintaining timely backup of important data/logs, coordinating with on-site team for complex problem resolution, reviewing Chat BOTS logs, and ensuring timely resolution of service requests/issues. The key performance parameters include 100% adherence to SLAs/timelines, zero customer escalations, multiple cases of red time, and client appreciation emails. Mandatory skills required for this role include Desktop Support. Join Wipro to be part of a modern digital transformation partner with bold ambitions. Be inspired by reinvention and constant evolution. Wipro is a place that empowers you to design your own reinvention and realize your ambitions. Applications from people with disabilities are explicitly welcome.,

As a Trainee Field Service Engineer in the Desktop Support team, you will play a crucial role in providing on-site technical assistance and ensuring seamless IT operations for our clients. This entry-level position is perfect for individuals who have a keen interest in IT and aspire to establish a rewarding career in field service and technical support. Your responsibilities will primarily involve visiting client sites, addressing desktop and laptop issues, installing and troubleshooting operating systems and software applications, as well as offering basic network support. You will be required to replace or repair hardware components, assist with OS upgrades and antivirus updates, and diligently maintain records of service calls and resolutions. Collaboration with the central IT support team for issue escalations, adherence to ITIL or company-specific service processes, and ensuring prompt resolution of technical problems will be key aspects of your role. Your commitment to providing exceptional customer service, along with your problem-solving skills and effective communication, will be essential in delivering high-quality support to our clients. To excel in this position, you should hold a Diploma or Bachelor's degree in Computer Science, IT, Electronics, or a related field. A foundational understanding of computer hardware, operating systems, and networking concepts is necessary. Your willingness to travel to various client locations, work both independently and as part of a team, and your eagerness to learn and develop in the realm of IT support will be highly valued. Preferred qualifications include basic certifications such as CompTIA A+, Microsoft MTA, or equivalent, familiarity with remote desktop tools and ticketing systems, and relevant internships or academic projects related to desktop support or hardware troubleshooting. You can look forward to receiving hands-on training and mentorship from seasoned engineers, exposure to diverse client environments, opportunities for career advancement within the organization, a competitive stipend/salary, and travel allowances. Join us and embark on a fulfilling journey where you can enhance your technical skills, contribute to the success of our clients, and grow professionally in the dynamic field of IT support.,

NTT DATA is looking for a Field Tech Specialist - Tech Bar to join our team in Hyderabad, Telangana, India. As a Field Tech Specialist, you will be responsible for providing support to the organization's end-user base, responding to service requests and incidents, and collaborating with various teams to resolve issues effectively. You will lead the Hyderabad team and work closely with other tech teams in the region. Key responsibilities include imaging and managing laptops using Intune imaging and Airwatch portal management, managing hardware lifecycle, acting as the 1st Level Point of Contact for escalations, and managing tickets on ServiceNow ITIL tool based on priorities and SLAs. You will also handle mobile device assets, JAMF portal, and support end users in installing software applications and ensuring project requirements are met. Additionally, you will collaborate with cross-functional teams, assist the network management team with onsite support for network upgrades, troubleshoot technical issues, conduct training for field service techs, and analyze complex problems to provide practical solutions. You will build and manage customer relationships, both internal and external, to align with client needs. To be successful in this role, you should have 3-5 years of experience in desktop support for software and hardware troubleshooting in Windows OS and MAC OS environments, minimum 2 years of experience in Microsoft Intune, IOS, JAMF Apple Device management, and Tangoe. You should also have at least 2 years of team lead experience, a good understanding of the ITIL framework, and experience using ITSM tools like ServiceNow and Remedy. NTT DATA is a global innovator of business and technology services, serving a significant portion of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. With experts in over 50 countries and a robust partner ecosystem, our services include consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and more. We are a leading provider of digital and AI infrastructure worldwide, part of the NTT Group investing significantly in R&D to support organizations and society in transitioning confidently to the digital future. Visit us at us.nttdata.com.,

The Desktop Support Specialist position is a full-time on-site role located in Mumbai. As a Desktop Support Specialist, you will be responsible for providing technical support for desktop computers and printers. Your main tasks will include troubleshooting issues, performing day-to-day desktop support activities, and ensuring the smooth operation of IT systems. Your responsibilities will also include the installation, configuration, and maintenance of hardware and software. You must possess knowledge and experience in supporting desktop computers, including installation and troubleshooting. Additionally, you should have skills in technical support and desktop support for end users, proficiency in printer support and maintenance, and strong troubleshooting abilities for various hardware and software issues. Excellent communication and customer service skills are essential for this role, as you will be interacting with users to resolve technical issues promptly. You should be able to work independently as well as collaboratively within a team environment. The ability to prioritize tasks and manage time effectively is crucial in this position. Relevant technical certifications such as CompTIA A+ or Microsoft Certified Professional would be a plus. Experience in an educational or training institution is also considered advantageous for this role. If you meet these qualifications and are looking for a challenging opportunity in desktop support, we encourage you to apply for the Desktop Support Specialist position.,

We are looking for a detail-oriented IT Executive to support our trading and back-office systems, ensure smooth technical operations, and resolve issues related to stock market applications. The ideal candidate should have a strong understanding of trading platforms, networking, and desktop support in a stock broking environment. Monitor and manage trading terminals, provide IT support to traders and back-office teams for any technical glitches or downtime. Handle setup, configuration, and troubleshooting of trading software and hardware. Coordinate with exchange/vendor support teams for escalations and updates. Ensure daily backups and system logs are maintained for compliance. Install and maintain antivirus, firewall, and secure network configurations. Requirements include a Bachelors degree in IT / Computer Science / Engineering or related field, good communication skills, and the ability to work under pressure. If you feel that you fit the criteria or know someone who does, please feel free to DM or write to us at (8780633408). This is a full-time position that requires in-person work. The application deadline is 05/08/2025.,

As a fresher candidate or someone with 0-1 year of experience in installation, configuring, and supporting the management of computer hardware and network, you are expected to have knowledge or experience in WAN/LAN technology. You should be able to set up, develop, and deploy enterprise wireless networks using appropriate encryption/authentication protocols. Additionally, you will be responsible for providing end-user support and managing server infrastructure. It is essential to have a good exposure to Linux administration. Your responsibilities will include installing, configuring, implementing, and performing preventive maintenance of desktop systems. You will be required to conduct daily system monitoring to ensure the integrity and availability of all hardware, server resources, systems, and key processes. This involves reviewing system and application logs, configuring firewalls, and verifying the completion of scheduled jobs. Furthermore, you will be responsible for performing regular backups and restoring information when necessary. It is crucial to ensure that all required file systems and system data are successfully backed up to the appropriate media. You will also be expected to administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, software deployment, email, internet, intranet, security updates, and patches.,

At Eseye, we empower businesses to embrace IoT without limits. IoT technology is transforming our world, and our pioneering technology allows businesses to overcome the complexity of IoT deployment. We help them develop, deploy, and manage IoT projects without the fear of making mistakes. With the support of our unique AnyNet Secure SIM technology, Connectivity Management Platform, and a strong partner ecosystem, we assist more than 2,000 customers globally in seamlessly connecting devices across 190 countries, agnostic to over 700 available global networks. As Eseye experiences substantial growth, we are in need of experienced customer support engineers capable of performing detailed analysis and providing a customer-centric interface. In this role, you will own reported incidents, advocate on the customers" behalf, and escalate issues when necessary. Your primary responsibility will be to facilitate swift resolutions using defined processes, identify complex problems for escalation, and minimize customer business outage. This role is based in our Noida office and reports to the India Team Manager and Global Service Desk Manager based in the UK. Key Responsibilities: - Take ownership of incidents reported by customers at our service desk interfaces and deliver on agreed SLAs. - Provide triage based on defined procedures and technical escalation for incidents reported by Eseye customers. - Collaborate with service deployment and customer success teams to ensure a positive customer experience until incident resolution. - Manage incident escalations and ensure compliance with the Information Security Management System (ISO27001). - Maintain a knowledge base documenting customer requirements to enhance customer experience and relations globally. - Monitor automated alerts and escalate issues to appropriate systems and operations teams, including out-of-hours on-call teams. Essential Skills: - Approximately one year of experience in a Service Desk field, preferably in desktop support. - Basic understanding of GSM, GPRS, LTE, and SIMs. - Handling incoming queries and help requests from end users via email or phone. - Monitoring alerts on Nagios and escalating critical alerts to on-call support. - Managing SLAs of tickets, prioritizing critical tickets, and escalating high-priority tickets to the appropriate team for quick resolution. - Applying skills to resolve GSM/LTE-related trouble tickets at the service desk. - Ensuring timely incident resolution or escalation and providing progress updates to end users. - Excellent written and verbal communication skills, with the ability to articulate complex matters. - Proficiency in key applications within the Microsoft Office suite, especially Excel. - Ability to identify problems, escalate complex situations, and deliver a high level of customer service.,

As an IT Executive with hardware and networking knowledge, you will be responsible for troubleshooting Windows PCs and laptops, as well as installing new software, hardware (such as servers, printers, computer workstations, and anti-virus protection), and providing support for desktops, laptops, printers, handheld devices, and scanners. You should have basic troubleshooting experience and knowledge of operating systems, with candidates having knowledge of Linux/Ubuntu being preferred. In this role, you will assist in all functions of IT support, resolve queries from users, and be hardware/networking certified. Additionally, you will handle tasks such as Outlook configuration and troubleshooting, laptop and desktop installation and troubleshooting, Windows 7/10 system installation and troubleshooting, printer/scanner configuration and troubleshooting, and possess hardware asset knowledge. Furthermore, you should have knowledge of MS Office applications and troubleshooting skills, with the ability to work effectively under call pressure and in a rotational shift environment. The job type is full-time, with benefits including commuter assistance. The shift is a day shift, and the work location is in Bharuch, Gujarat. The education requirement is a Higher Secondary (12th Pass), and preferred candidates should have a total of 4 years of work experience, with at least 5 years in desktop support. Please note that the ability to reliably commute or plan to relocate to Bharuch, Gujarat, before starting work is preferred for this position.,

Company Name - Ashtech Infotech India Pvt ltd Website : http://www.ashinfo.com Position - Desktop Support Engineer L1/ L2 Job Profile: Website- Install and configure Windows and Linux desktop and peripherals and test network connections. Handle daily technical support activities on desktops & laptops, networking and server log monitoring. provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. First level hardware support for the End User side equipment and shall consist of diagnose the problem Address user tickets regarding hardware, software and networking & backups. Monitoring & assigning calls to L1 engineers. Install, Configure & maintain e-mail clients remotely. Antivirus, windows, active directory, troubleshooting, networking, MS office, MS outlook, pc hardware, desktop support, computer hardware & outlook configuration. Provide Second level & Escalation support on Desktop, OS and hardware adhering to SLAs & responsibilities: Installing, configuring, and maintaining e-mail clients remotely Well verse with O365/Outlook. Asking the customer targeted questions and using remote troubleshooting tools to identify the problem and perform fixes or suggest recommended actions. ITIL certification will be an added advantage, Should have understanding of any ITSM tool

Alorica India Private Limited is looking for IT.IT Quality.End User Support.Technician II to join our dynamic team and embark on a rewarding career journey Conducting electrocardiogram (EKG), phonocardiogram, echocardiogram, and stress tests by using electronic equipment. Ensuring cardiology patients are comfortable by answering any questions they have about the tests. Recording the results of cardiological tests and consulting with the physician on duty to schedule any follow-up tests. Assisting physicians during non-evasive cardiological procedures by monitoring the patients' heart rates and alerting the physicians to any readings outside normal ranges. Maintaining cardiological equipment and supplies with daily cleanings and adjustments. Recording supply inventory levels and restocking the supply storeroom accordingly. Troubleshooting problems with cardiological equipment and reporting any malfunctions to superiors. Staying up-to-date with cardiological developments by attending conferences and participating in research projects

Responsibilities: * Provide remote support * Maintain inventory & documentation * Troubleshoot hardware & software issues * Collaborate with team on project implementation * Manage helpdesk requests via phone/email