5835 Desktop Support Jobs - Page 31

Role & responsibilities:- Responsibilities: Provide Technical Assistance: Respond to user requests for technical assistance via phone, email, or in person. Troubleshooting and Diagnosis: Diagnose and resolve technical hardware and software issues, including operating systems (Windows, macOS), applications, printers, network connectivity, and other peripherals. Ticket Management: Log all support requests in a ticketing system, track progress, and ensure timely resolution and closure of tickets. User Account Management: Assist with user account creation, password resets, and access management. Hardware and Software Installation: Install, configure, and maintain desktop computers, laptops, peri...

About The Role We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and hardware performance. You will coordinate with vendors, provide remote support, and ensure timely resolution of IT incidents and requests. Primary Skills 69 years of experience in L2 desktop support or IT service desk roles Strong knowledge of Windows OS, Microsoft 365 suite, and endpoint security tools (e.g., Zscaler). Experience with remote s...

Job Description (JD) 1. ITIL Framework Fair understanding of ITIL processes and practices. Basic understanding of ticketing tools such as ServiceNow or Remedy . 2. Customer Infrastructure & Desktop Support Fair understanding of customer infrastructure. Basic hardware knowledge and troubleshooting. Desktop support and software installation. 3. Networking Basic understanding of IP addressing. Familiarity with basic show commands on routers and switches. Proficient in basic network troubleshooting tools such as: ping tracert netstat Understanding of network monitoring tools: Nagios Cacti SolarWinds 4. Security Basic knowledge of Cybersecurity and Incident Response . Exposure to threat hunting t...

Role & responsibilities 1) IT professional with experience /Windows Administrator 2) Experienced in configuring DNS, DHCP, WINS and Active Directory Services in Windows based server environments. 3) Strong hardware knowledge (Configuration and Management) 4) Strong knowledge on SCCM & WSUS 5) Provide technical support for both hardware and software issues our users encounter 6) Manage the configuration and operation of client-based computer operating systems 7) Monitor the system daily and respond immediately to security or usability concerns 8) Create and verify backups of data 9) Respond to and resolve help desk requests 10) Upgrade systems and processes as required for enhanced functional...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management, Service Desk Voice Support Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or appl...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Microsoft 365 Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ens...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. You...

About The Role Project Role Application Developer Project Role Description Design, build and configure applications to meet business process and application requirements. Must have skills SAP Basis Administration Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate knowledge sharing sessions to enhance team capabilities. Monitor project progress and...

About The Role Project Role Application Developer Project Role Description Design, build and configure applications to meet business process and application requirements. Must have skills SAP Basis Administration Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You w...

About The Role Project Role Service Desk Lead Project Role Description Oversee first-level technical support, ensure incidents and service requests are documented, tracked, and resolved within SLA. Manage scheduling coverage, set operational goals, and keep the team updated with necessary customer-specific knowledge. Maintain efficient service desk operations. Must have skills Service Delivery Good to have skills Infrastructure Service Management, Microsoft Azure IaaS Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Service Desk Lead, you will oversee first-level technical support, ensuring that incidents and service requests are...

About The Role Project Role Engineering Services Practitioner Project Role Description Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills Airbus Configuration Tools Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education with a background of BSc or MBA English speaking skills are mandatory S...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills Citrix Virtual Apps and Desktop Administration Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Roles & Responsibilities: Virtual Desktop Infrastructure (VDI) Management Provide daily operational support fo...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills Citrix Virtual Apps and Desktop Administration Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Roles & Responsibilities: Virtual Desktop Infrastructure (VDI) Management Provide end-user support for virtual...

About The Role Project Role Engineering Services Practitioner Project Role Description Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills Airbus Configuration Tools Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education with BE or BSc or with an MBA degree Summary As an Engineering Services...

About The Role Project Role Engineering Services Practitioner Project Role Description Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills Airbus Configuration Tools Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education with BSc or MBA English speaking skills is mandatory Summary As an Engi...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Microsoft 365 Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ens...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills VMware Datacenter Virtualization Architecture and Design Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Technology Support Engineer, you will engage in a dynamic work environment where your p...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Incident Management Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve incidents, ensuring that b...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills Citrix Virtual Apps and Desktop Administration Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Technology Support Engineer, you will engage in a dynamic work environment where your primary foc...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills Microsoft 365 Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents...

Take on a new challenge and apply your IT architecture and cybersecurity expertise in a cutting-edge field. Youll work alongside innovative and collaborative teammates. You'll help design, maintain, and lead the development of our Cybersecurity Platform (CSP), a centralized hub of security functions and services for urban mass transit systems. Day-to-day, youll work closely with teams across the business (IT engineers, project stakeholders, and R&D teams), adapt IT services to specific project requirements, and much more. Youll specifically take care of deriving specifications for IT modules and leading the architecture and design of CSP services, but also support penetration testing campaig...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management, Service Desk Voice Support Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or appl...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills VMware Datacenter Virtualization Architecture and Design Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Technology Support Engineer, you will engage in a dynamic work environment where your p...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills VMware Datacenter Virtualization Architecture and Design Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Technology Support Engineer, you will engage in a dynamic work environment where your p...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day...