2423 Desktop Support Jobs - Page 31

Job Description: We are seeking a Desktop Support Engineer to provide technical support for end-users, including troubleshooting hardware, software, network, and printer issues. Key Responsibilities: Provide desktop, laptop, printer, and peripheral support. Resolve hardware/software issues for Windows Manage user accounts via Active Directory. Handle service desk tickets and ensure timely resolution. Maintain customer satisfaction through clear communication. Interested candidate can share their CV at Srabani.Karmakar@teamcomputers.com or WhatsApp at 9289088151

Roles and Responsibilities Hiring Fresher/ Exp Graduates/ 12th Role - Analyst Backend Process Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Transaction processing and Data Entry of customer details. Research and resolve like kind Quality replacements Provide Quick and effective resolution to customer's queries Desired Candidate Profile Good analytical and problem solving skills. Freshers can apply Prior experience in Banking and/or Insurance industry or crafting global solutions will be preferred. Ability to balance team and client discussions and to communicate verbally and through emails with businesses. Perks and Benefits International Domestic Call Centre Email/Chat/Voice Hindi and English Domestic and International call Center WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Responsibilities: Provide Level 2 technical assistance via phone/email Troubleshoot hardware & software issues on desktops/laptops Collaborate with IT team for system upgrades & maintenance

Job Summary We are seeking a Systems Engineer with 1 to 4 years of experience to join our team in the food services domain. The ideal candidate will have expertise in security basics backup platforms database basics storage platforms network basics migration tools migration planning compute platforms and cloud basics. This hybrid role requires a proactive approach to ensure seamless systems operations and enhancements. Responsibilities Manage and maintain backup platforms to ensure data integrity and availability. Implement security basics to protect systems and data from unauthorized access. Oversee database basics to ensure efficient data storage and retrieval. Administer storage platforms to optimize data management and accessibility. Support network basics to maintain reliable and secure connectivity. Utilize migration tools to facilitate smooth transitions between systems. Plan and execute migration planning to minimize downtime and disruptions. Operate compute platforms to ensure optimal performance and scalability. Apply cloud basics to enhance system flexibility and resource management. Collaborate with cross-functional teams to align systems with business objectives. Troubleshoot and resolve technical issues to maintain system stability. Document system configurations and procedures for future reference. Provide technical support and guidance to team members as needed. Qualifications Possess strong knowledge of security basics and backup platforms. Demonstrate proficiency in database basics and storage platforms. Have experience with network basics and migration tools. Show capability in migration planning and compute platforms. Understand cloud basics and their application in system management. Experience in the food services domain is essential. Ability to work effectively in a hybrid work model.

Install, configure, and troubleshoot desktops, laptops, and peripherals. Provide first-level technical support to end-users for smooth IT operations. Required Candidate profile Only Male Freshers are eligible. Graduates (2017 - 2024) Passed outs can apply. Basic knowledge of OS, hardware, and networking. Good communication skills.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a Field Tech Supervisor” to join our team in “India”. Role Responsibilities Manage Technical Support Team- Lead a team of technical support specialists. They provide support, supervise staff, and provide direction and mentorship in tech support and service delivery. Implement Best Practices- Research and implement best practices in help desk and IT support. They also ensure policies and procedures are followed. Facilitate Meetings- By managing and facilitating meetings, Service delivery managers ensure that teams are improving performance, service, and product quality. They use information gathered at these meetings to target areas that need improvement. Review Contractual Metrices- To ensure that contractual metrices like SLs and KPIs are met, Service delivery managers review IT contractual service catalogs to ensure that services are delivered in line with contract. Ensure Teams Are Trained- Ensure that team members are familiar with IT service delivery processes and best practices. They offer training as necessary. Assists in escalation management of issues raised in the field. Monitors and controls team performance against service levels and KPIs. Requirements 8– 12+ years of experience in IT Service delivery & people management. Building, managing, and motivating team. Ensuring contractual SLA adherence. Working closely with the client manager to decide the needs of the project and plan work. Coaching team members so that they can learn and improve. Skills & Other Requirements Good negotiation skills. Good verbal and written communication skills.

Installing and configuring software, hardware and networks Monitoring system performance issues Ensuring security and efficiency of IT infrastructure Troubleshoot issues and outages Ensure security through access controls, backups and firewalls

Job Summary Join our dynamic team as a Systems Engineer where you will play a crucial role in managing and supporting IT systems within the food services domain. With a focus on incident management and change lifecycle management you will ensure seamless operations and enhance user experience. This hybrid role offers the opportunity to work both remotely and on-site fostering a flexible work environment. Responsibilities Manage and oversee the change lifecycle process to ensure smooth transitions and minimal disruptions to services. Provide expert support in incident management swiftly resolving issues to maintain system integrity and user satisfaction. Utilize end user tools like Nexthink to analyze and improve system performance and user experience. Collaborate with the service desk team to deliver exceptional support and service to end users. Implement and maintain Service Now solutions to streamline IT service management processes. Support Windows environments ensuring optimal performance and security across all systems. Engage in networking tasks to ensure reliable and secure connectivity for all users. Deliver remote desktop support resolving technical issues efficiently and effectively. Contribute to the continuous improvement of IT services within the food services domain. Work closely with cross-functional teams to align IT solutions with business objectives. Ensure compliance with industry standards and best practices in all IT operations. Provide training and guidance to end users to enhance their technical proficiency. Monitor system performance and proactively address potential issues to prevent downtime. Qualifications Demonstrate proficiency in change lifecycle management and incident management. Possess strong skills in using end user tools such as Nexthink and Service Now. Have a solid understanding of Windows environments and networking principles. Exhibit experience in desktop support particularly in remote settings. Show familiarity with the food services domain and its specific IT requirements.

Who we are Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay Position summary As a member of the Identity and Access Management Team, the role is to maintain the user credentials and access permissions. Documenting the best user management practices and application support matrix. managing user identities and permissions, and conducting regular audits to ensure compliance. The candidate must be capable of processing a high volume of work and achieving successful resolution of a wide variety of issues in a timely manner. Job Responsibilities Responsible for the creation, modification, and deletion of user accounts in various portals. Handling role-based access management. Periodic review of the user access and credentials on multiple tools. Preparing documentation for user and access management. Building a support matrix for various tools. Preparing audit reports for presentation to the stakeholders. Identifying user access security gaps and proposing a workaround. Handle communication with the Application owner. Collaboration with the application owners. Handle end-user communication for changes in the application for user management. Handle the support with external service providers for issues related to the applications. Provisioning and deprovisioning user accounts in various systems and applications. 2 to 3 years of experience in Desktop support/user access management. Great analytical and problem-solving skills help in resolving the issue faster. Must have experience in user acce

We are seeking a well-rounded IT Specialist who can effectively connect the dots between backend development, software usability, and hardware support. provide real-time troubleshooting, and step in whenever hardware, network, or surveillance

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts Basic server Knowledge Configure desktop and laptop 2014 to 2024 batch can apply Male candidates only

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot LAN/WLAN connectivity issues and perform routine maintenance tasks. Ensure timely resolution of customer complaints within SLA guidelines.

Dear Candidates, We are hiring for the position of "IT Support Engineer" , Kindly find below details. Payroll Company Name : Rigved Technologies (https://www.rigvedtech.com/) Client : Robert Bosch (https://www.bosch.in/) Job Location : Banner, Pune Experience Required : 1+Years Designation : IT Support Engineer Shift : General (6Days Working) Scope of the Engineer Troubleshoot and resolve day to day IT support for Laptop, Desktop, RF HHD, Printers, Network devices. Wifi access points IT vendor management. Coordinate with external vendors for IT equipment's and support. Need Off-shore Manage service for all the network and other related activities if the on-site engineer needs to escalate to L3 support. Laptop, Desktop, server, network devices Licences Cloud operation support if it comes in future Work independently, providing On-site/Offshore support for client systems Provide technical support to customers via phone, email, chat or at site Document and track customer issues using a ticketing system. Client system Operating system images and deployment for an Industrial client. Install Infra components, such as servers, network devices, power supplies, blade enclosures with support of off-shore team Support of Email systems.

Desktop Support-Installation, Configuration, troubleshooting, It helpdesk, remote support etc.Configuration & troubleshooting MS- outlook, outlook express and exchange mail. Installation-Window-7 & Window-8, Window-10,Good in communication Required Candidate profile Troubleshooting (MS Office, Antivirus, Outlook, Office365)/Installation &Troubleshooting of operating system / Remote Support-Desktop and Remote Assistance/Drivers Installation & configuration

As a Desktop Support Engineer, you will provide technical support to users, ensuring the smooth operation of computer systems and networks. You will troubleshoot and resolve hardware and software issues.

Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Upto 4 LPA WFO 24*7 US Shift 5 Days Working Immediate joiners Location - Hyderabad Send resume on - 9257669383 (Harsha) Required Candidate profile The role req. providing TS for Microsoft products inc. troubleshooting, device connectivity. Require strong comm.skills, familiarity-Windows and Office & ability to deliver excellent customer service. Perks and benefits Night allowances Incentives Both way cab's

Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Upto 4 LPA WFO 24*7 US Shift 5 Days Working Location - Pune Share resume on - 9257669383 (Harsha) Required Candidate profile Skills required - Service desk/ technical supp/ servicenow/ AD/ International voice exp. only/ troubleshooting/ VPN/ Zendesk/ Office 365/ Outlook/ bitlocker/ ticketing tools Perks and benefits Night Allowances Incentives Both way cab's

What this job involves: Centralising all logs and requests What were looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, youll provide superior call logging servicesreceiving and logging complaints containing complete details of the requests. In line with this, youll tag each request with unique identity numbers to determine the nature of issues, and to dispatch them to the appropriate department. Youll also follow up on the progress of each request by coordinating with respective assignees and monitoring their response time. Furthermore, youll keep tabs on feedback and communicate with the requestor to ensure the closure of the task. Youll also prepare daily and weekly reports on call status, as well as monthly reports on recurring calls. Assisting building engineers in conducting analyses is also within your scope. Performing other ad hoc tasks As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients. Likewise, youll work closely with admin personnel in processing invoices. Likewise, youll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your scope. To do this, youll actively participate in health and safety reviews and identify potential risks. Youll also participate in emergency evacuation procedures as needed. Sound like you To apply you need to have: Proven industry experience Are you a degree holder with three to five years experience in facilities management Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety Do you have a proven track record in rolling out improvement initiatives If you said yes to all these, then we encourage you to apply. Collaborative mind set At JLL, we believe that collaboration plays a central role in achieving successthats why you must demonstrate flexibility in working with a team. Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively. You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.

Job Locations - Bhopal, Jammu, Dehradun, Bihar, Bangalore, Mohali, Delhi NCR Qualifications - Diploma or BSc. in Computer Science, IT, or Electronics. Job Description:- Field Network Helpdesk Responsibilities : Receive and log field connectivity complaints, guide users on basic troubleshooting steps, and escalate unresolved issues to technical teams. Network Core : Monitor core network alerts, log incidents, and escalate performance degradation or outages to higher support levels. Infra Server Helpdesk Responsibilities : - Log server-related issues, assist users with password resets and access problems, and escalate system alerts to administrators. Security Helpdesk Responsibilities: Monitor security dashboards, report suspicious activities, and escalate incidents to security analysts. Application Helpdesk Responsibilities: Log application issues, assist users with login and access problems, and escalate bugs to technical teams.

Providing desktop / Laptop computer software and hardware support, configuration, maintenance, and installation, office 365 Installation for MS Office 2003, 2007, 2010, 2013, 2016, and Office 365 configuring & troubleshooting. Outlook accounts creation & configuration for new users. Responsible for the installation of software like antivirus, Ms.-Office, adobe & Acrobat Reader, and any other software. Good understanding of Ms. Office products such as word, excel, PowerPoint ect. support Remote service for desktop system,peripherals,printers,others it supported equipment Troubleshooting network related problems with time line. (Booting issue/ CPU Error) Finding and troubleshooting of monitor, SMPS, motherboard, CPU and other devises. Operating, maintaining, and troubleshooting the network, hardware, operating system, software applications and updating the BIOS, firmware and drive base on laptop and desktop Active directory knowledge. Crating user accounts, resting password, creating groups, and adding to the domain. managing active directory user groups and security. Ms. Outlook configuration, backup and restore and troubleshooting of data files. Ticketing tools knowledge such as fresh desk and zoho desk. The reviving the update local printers and network printer installation and configuration. Remote support tools knowledge, such as Ms. Teams, zoom, any desk, Team Viewer ect. Good knowledge of video conference such as zoom, Cisco WebEx, MS teams, skype for business, google meet others. Inventory management for hardware and software. ( IT asset and applications ,license, Should be in a position to install router / Wi-Fi router / switches /Printers / individually or on network software license) Bachelors degree or equivalent combination of education and experience Experience working with computer hardware for installation and upgrades Experience working with software installation/upgrading procedures Experience working with file and system maintenance procedures Utilizes standard corporate tools to record change and problem activities for tracking purposes

IT - Information Technology Systems Administration Key Responsibilities: # Infrastructure & Systems Administration * Administer servers, desktops, network switches, printers, and associated infrastructure. * Install, configure, and maintain IT hardware, software, and peripherals with necessary approvals. * Perform daily system monitoring, log reviews, and ensure scheduled backup operations are completed. * Manage user accounts across IT systems in compliance with SOPs and departmental protocols. * Apply OS and software patches, perform upgrades, and optimize performance as required. * Maintain updated antivirus and security patches, ensuring network security and data protection. * Monitor and ensure network connectivity (LAN/WAN/Internet/Intranet) across the organization. * Administer and maintain physical servers, desktop computers, printers, switches, and backup systems. * Manage VMware ESXi hosts and vSphere environment, including creation, configuration, cloning, snapshot management, and resource allocation for virtual machines. # Backup & Recovery * Conduct daily/weekly/monthly backups verification; ensure successful data recovery procedures. * Manage project data backup, retrieval, and deletion according to SOPs and compliance standards. # Vendor & User Support * Provide daily technical support to end users and escalate complex issues to the HOD or vendors. * Coordinate with telecom vendors for MPLS and connectivity issues and follow up on root cause analysis. # Compliance, Qualification & Validation * Participate in software/hardware qualification (IQ/OQ/PQ), preparation and review of validation protocols and reports. * Ensure software and system modifications are qualified appropriately before use. # Quality System Support * Administer applications in the Quality Control department. * Handle QMS-related activities and ensure system documentation is up to date. * Manage and support users on LIMS and eDMS platforms. * Prepare and modify SOPs and validation master plans. * Coordinate and close observations from internal audits and support during regulatory/customer audits. * Initiate, assess, and close change controls in line with corporate procedures. Other Requirements: * Minimum 5 years of experience in IT administration and quality system environments. * Strong knowledge of server and network infrastructure, backup systems, antivirus, and patch management. * Hands-on experience with GMP-compliant systems, qualification protocols, LIMS/eDMS systems. * Excellent troubleshooting, documentation, and communication skills. * Familiarity with pharma/regulated environments is highly desirable. * Must be flexible with additional responsibilities or changes in job scope as assigned by HOD. * Ability to participate in internal audits, trainings, and regulatory inspection readiness activities.

Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part of a team that values impactful work, we invite you to join us. We have established Roundglass Giving, encompassing various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet. At Roundglass Living, our mission is centered around helping individuals lead healthier and more fulfilling lives through the practice of holistic wellbeing. We achieve this by providing access to the best teachers, innovative tools for cultivating healthy habits, and scientifically backed resources. Through the offerings, we empower people to make lasting changes that enhance their overall health and wellbeing. What you'll do: Users Interaction & Continue Shadowing with senior IT person on how to provide L1 support to users. Guidance on Escalation management Assist in performing hardware configuration and software license allocation & installation procedures (O365, zoom, crash plan, air watch) Provide support in diagnosing hardware and software issues and troubleshooting activities. Understand Remote Locations Setup, All Hands, Boardroom Setup, Bamboo HR, BOX, & Printers setup Assist with backing up data and data archiving. Troubleshoot hardware as well as software applications. Maintains the functionality of computer systems. Update hardware and software applications regularly/weekly. Repair and Replace damaged equipment. Managed and maintained records on stocks of equipment. Tasked with planning and performing scheduled maintenance upgrades. Skills and Qualifications Ability to anticipate, identify and resolve complex issues. Demonstrated oral and written communication skills and ability to work cross functionally. Demonstrated ability to multi-task, perform in a fast-paced environment & respond quickly to situational needs as they arise. Good Communication Skills Learning and Flexible attitude Open to work in 24* 7 environment with various Shifts (including Night Shifts). Why Roundglass: Roundglass was built on the vision that wellbeing should be at the very center of our life journey. We are reimagining how the world experiences wellbeing and how companies (like our own) support the wellbeing of their people. We are a group of talented, socially conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, we've built an amazing community, and we are always looking for people who share our passion. To learn more, visit our Website , Facebook , Instagram and LinkedIn . Roundglass does not discriminate against race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. accommodation to individuals with disabilities who need assistance applying for a job. Please contact Talentacquisition.in@round.glass for more information. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

Looking for a Desktop Support Engineer to troubleshoot hardware, software & basic network issues (IP, DNS, DHCP). Maintain desktops, laptops, printers & peripherals. Support users in a domain environment & manage support tickets efficiently. Required Candidate profile Experience in desktop/IT support Troubleshoot Win & Mac OS Knowledge in TCP/IP, DNS, DHCP, network/gateway support Ticket mgmt (ServiceNow/Jira) Passion to learn new technologies like AWS DevOps Perks and benefits Visit our Company website

Need desktop Support Engineer with more than 1 year experience.

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, you’ll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. call suman@7848820047 call anusha@7815982900 call kavya@7849020010