3855 Desktop Support Jobs - Page 30

As an IT professional at AVASO Technology, you will be responsible for providing top-tier support and managed services to clients worldwide. Your role will involve performing general technical support, troubleshooting desktop systems software and hardware, as well as installing and configuring computer hardware and software. Under the direction of higher-level support, you will troubleshoot general problems, investigate system issues, and provide solutions using specific product knowledge and system utilities. At AVASO, you will follow established processes and procedures to plan, install, test, and implement computer system hardware or software technologies. You will have the opportunity to interact with customers, responding to technical questions and requests for information, while diagnosing and resolving issues related to desktop support. It is essential to stay updated with the latest technologies and best practices in desktop support to ensure the efficient functioning of IT services. Joining AVASO Technology means becoming part of a dynamic and innovative team with a global presence. You will have opportunities for career growth and continuous learning, working with cutting-edge technologies to shape the future of IT solutions. AVASO Technology is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees. If you are ready to take your career to the next level and contribute to the success of businesses through reliable and efficient IT services, apply now by clicking the "Easy Apply" button or sending your resume to Ajay.thakur@avasotech.com.,

As an IT Support Specialist, you will be responsible for installing and upgrading computer components and software, managing virtual servers, and integrating automation processes. Your role will also involve leading desktop and helpdesk support efforts to ensure timely resolution of desktop applications, workstations, and related equipment problems with minimal disruptions. You will be expected to engage in basic troubleshooting with customers to identify issues, as well as assist in resolving desktop, printer, network, and internet connectivity problems. Your ability to explain technical issues in simple and understandable terms to users is crucial, and you will need to escalate unresolved issues to the next level of support personnel when necessary. In this position, you will play a key role in reporting any service outages or major problems to senior IT team members, as well as following up with clients to confirm the functionality of their systems. Additionally, you will be responsible for reporting customer feedback and potential product requests, contributing to the creation of technical documentation and manuals, and adhering to company service levels. If you possess strong troubleshooting skills, excellent communication abilities, and a proactive approach to problem-solving, we encourage you to apply for this role. Join our team and be a valuable asset in providing high-quality IT support to our organization.,

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Azure Windows Virtual Desktop Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate smoothly. You will utilize your exceptional communication skills to provide quality support and maintain client satisfaction, while also leveraging your deep product knowledge to design effective resolutions for any challenges that arise. Roles & ResponsibilitiesDeployment and management of AVD resource group, workspace, application group, hostpool and session hosts. Deployment and management of personal/dedicated and pool/shared AVD virtual machine/session hosts. Create new AVD build image and update/replace session hosts. Create/Manage AVD master (gold) image Scale AVD host pools using Azure DevOps pipeline Troubleshooting of AVD and Windows 10 related issues. Installing applications on session hosts via PowerShell scripts. Professional & Technical Skills: Experienced in Microsoft Windows 10 administration and management. Experienced in Microsoft Azure and AVD (Azure Virtual Desktop). Experienced in deploying and managing AVD resource group, workspace, application group, host pool and session hosts. Knowledge of Azure DevOps Pipelines & Infrastructure as Code Experienced in Active Directory, Azure Active Directory, Group Policy Object and Configuration ManagerEducation Qualification:15 years full time education Additional InformationMicrosoft Azure Fundamental trained/certified Microsoft Azure Virtual Desktop trained/certified Microsoft Windows 10 trained/certified Microsoft Modern Desktop Management trained/certified Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the existing infrastructure. You will also engage in troubleshooting and optimizing application performance, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system configuration and performance tuning.- Experience with database management and optimization techniques.- Familiarity with application lifecycle management tools.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 2 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Role & responsibilities Preferred candidate profile Job Title: System Administrator Location: Sahibabad, Ghaziabad Uttar Pradesh Experience: 2 5 Years Salary: As per industry standards Job Type: Full-time | Work from Office Job Description: We are looking for a skilled System Administrator to join our IT team at our Sahibabad location. The ideal candidate will be responsible for maintaining, upgrading, and managing software, hardware, and networks, ensuring smooth day-to-day IT operations. Roles & Responsibilities: Install, configure, and maintain operating systems, hardware, and software. Monitor system performance and troubleshoot issues. Manage user accounts, permissions, and access rights. Ensure security through access controls, firewalls, and backups. Regularly update systems with security patches and upgrades. Provide technical support and resolve IT-related queries. Maintain documentation of system configurations and processes. Requirements: Proven experience as a System Administrator, Network Administrator, or similar role. Strong knowledge of system security (e.g., intrusion detection systems) and data backup/recovery. Familiarity with Windows/Linux servers and networking concepts. Problem-solving attitude with good communication skills. Degree/Diploma in Computer Science, IT, or related field preferred. Perks & Benefits: Competitive Salary Package Growth & Learning Opportunities Supportive Work Environment Location: Sahibabad, Uttar Pradesh How to Apply: Interested candidates can share their updated resume at [HR email ID] with the subject line “Application for System Administrator – Sahibabad” .

ACG Desktop Support Engineer The resources will be based Onsite at the client locations as mentioned above. The main function would be to provide L2 End User support with basic Server/Network support. Some of the deliverables are highlighted below. This can be further detailed during the Transition Phase. Provide desk-side support for ACG users Resolving End Point Issues of the users Providing basic level of Servers/Network and support on backup & peripherals Troubleshoot on standard Applications and Operating System. For non-standard application, ACG to provide the requisite training for support Installation and Support of Windows XP, Windows7, Windows 8, Windows 10 Provide basic support on SAP GUI installation, O365, Lotus Notes, Anti-Virus and Software Installation and Video Conferencing (VC) Management Provide basic support on Active Directory, Group Policies Troubleshooting and Update anti-virus/anti-malware system periodically as per the policy and procedure followed by Customer Recording & updating IT related tickets (incidents, service requests, events) assigned Route calls to vendors in case of issues related to vendors Escalate incidents and Issues to appropriate Customer Stakeholders groups Resolve incidents within the given SLA ENGINEER SKILL SET DESKTOP L2 ENGINEER L2 Engineers with minimum 1 years experience in Desktop/Laptop Support with basic level of Server/Network understanding along with backup support. Should have previous experience in SAP GUI installation, O365, Lotus Notes, Anti-Virus and Software Installation. Should have working knowledge of Active Directory, Group Policies. Good Technical knowledge on MS office and Windows OS, Basic Server and Network Knowledge and Backup Knowledge. Should have experience in working on ITIL tool University Education: 3years Diploma or Degree in Computer Science or MCA or its equivalent MCSE or CCNA, and certification in Hardware and Advance Networking from reputed institute like Jetking, CMS etc. Good Communication Skill and Presentable

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Implement system upgrades and patches as required.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies.- Experience in managing Citrix environments.- Knowledge of networking concepts and protocols.- Familiarity with Windows Server and Active Directory administration. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Implement system upgrades and patches as required. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of virtualization technologies. Experience in managing Citrix environments. Knowledge of networking concepts and protocols. Familiarity with Windows Server and Active Directory administration. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Stay updated with the latest technologies and industry trends.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies.- Experience in managing Citrix environments.- Knowledge of networking concepts and protocols.- Hands-on experience in troubleshooting server and network issues. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of server and network management.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with various operating systems and their configurations.- Ability to document technical processes and solutions effectively. Additional Information:- The candidate should have minimum 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

Role & responsibilities 2 - 4 years of experience in IT desktop support, Windows server administration, and asset management. Hands-on experience with: * Windows desktop OS (Windows /11) * Basic Mac OS troubleshooting & support * Experience with IT Asset Management inventory, allocation, lifecycle tracking. * Knowledge of network fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting). * Experience with ManageEngine tools (Endpoint Central, Patch Management) added advantage. * Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) or GSuite support. * Strong troubleshooting, problem-solving, and communication skills. * Ability to document processes and maintain accurate IT records. * Customer-first mindset with the ability to handle users professionally. --- Preferred Skills (Good to Have) * Exposure to ITIL practices (Incident/Change/Problem management). * Knowledge of PowerShell scripting or automation for Windows environments. * Basic understanding of IT security practices and endpoint protection. * Experience supporting hybrid work setups (remote employees, VPN, collaboration tools). --- Work Location & Mode: Cochin – Onsite/Hybrid, availability to attend office when needed Request: Please apply if you are an immediate joiner.

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver No PerformanceParameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc Mandatory Skills: TIS Service Desk.

WALK-IN INTERVIEW CALL LETTER Position: Hardware & Network Technician Client: HP Pvt Ltd Experience Required: 6 Months 2 Years Qualification: Hardware / Network Certification Skills: Laptop & Desktop Troubleshooting Interview Details Date: 30th August 2025 Time: 10:00 AM 11:00 AM Venue: Flex Pvt Ltd, Opp. BDA Complex, Electronic City Phase 1, Electronic City, Bangalore Contact Person: Shubangi HR Executive Contact Numbers: 70228 70827 | 73494 89152 | 93637 56045 note : its including field engineers to visit client location ( bike mandatory ) Please carry: Updated Resume Valid ID Proof Relevant Certificates

Support helpline and take calls/chats coming in from end-customers to understand the issues being faced and document the same in the ticketing systems. Monitor incoming mails and auto-ticketing tools and ensure timely response and resolution to customers. Monitor customer infrastructure components like servers, networks, firewalls using monitoring tools as part of the NOC team. Ensure that effective follow-up communication via mail and phone is delivered to keep the customer aware of the developments on his/her reported issue. Develop strong working relationships with on-site engineers and work together as a single team. Provide FCR to customer areas in as many of the following technical areas as possible: OS Installations, driver issues, printer issues. Mobile device management. Software installations, customer specific application issues. Grant/revoke access to infrastructure devices/services, applications. Network access, internet access, DNS, DHCP issues. Storage issues, backup and restore issues. Anti-virus and other endpoint system management issues. User account creation, management, basic AD issues, license management. Office 365, Exchange e-mail client management. Desktop & laptop hardware issues. Parts ordering and asset tracking. Patch management of desktops and servers. Excellent customer facing skills with fluency in written and spoken English. interested candidates can share cv's to dpolluko@issquaredinc.com

Apex Fund Services LLP is looking for System Administrator to join our dynamic team and embark on a rewarding career journey Installing, configuring, and maintaining servers, network equipment, and storage systems to ensure high availability and performance Managing and maintaining systems security, including firewalls, access control, and security protocols, to ensure the confidentiality and protection of sensitive dataMonitoring systems performance and capacity, and making recommendations for upgrades and improvements Responding to technical support requests and resolving technical issues, including troubleshooting hardware and software problems Performing regular backups and disaster recovery operations, ensuring the availability and integrity of data Managing user accounts and permissions, and maintaining accurate documentation of systems configurations and changes Collaborating with other teams and departments, such as IT, operations, and security, to ensure that systems align with business needs

Flipkart is looking for Client Technical Support Specialist to join our dynamic team and embark on a rewarding career journey A Technical Support Specialist plays a crucial role in providing technical assistance and support to customers and end-users They help troubleshoot and resolve technical issues, answer inquiries, and provide guidance on the use of hardware, software, and other technical products or services Responsibilities:Customer Support: Provide technical assistance and support to customers via phone, email, or chat Respond to inquiries promptly, troubleshoot technical issues, and guide customers in resolving problems related to hardware, software, or other technical products Issue Resolution: Identify, diagnose, and troubleshoot technical problems reported by customers Resolve issues through effective problem-solving techniques, including remote troubleshooting, knowledge base utilization, and collaboration with internal teams Technical Documentation: Create and maintain detailed documentation of common technical issues, troubleshooting steps, and solutions Contribute to knowledge base articles, FAQs, and user guides to improve self-help resources for customers and the support team Escalation Management: Escalate complex or unresolved technical issues to higher-level support teams or specialized departments Ensure proper documentation and communication of escalated cases to ensure timely resolution Product Knowledge and Training: Maintain up-to-date knowledge of the company's products, services, and technologies Stay informed about new releases, features, and updates Provide training and guidance to customers on the use of software applications or technical products

Deluxe Media Inc. is looking for Deluxe ONE Technician Tier I to join our dynamic team and embark on a rewarding career journey Operate and maintain deluxe one equipment. Monitor system performance and troubleshoot issues. Perform routine maintenance and inspections. Document and report technical problems. Collaborate with technical teams for solutions. Follow safety protocols and standards.

Desktop Engineer

Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting

Position Overview We are seeking a dedicated and skilled Desktop Support Engineer to join our dynamic team. This role is essential in ensuring the smooth operation of our desktop environments and providing top-notch support to our users. The ideal candidate will possess a strong foundation in Windows system administration and a passion for troubleshooting hardware and software issues. If you are looking to advance your career in IT support and thrive in a fast-paced environment, we encourage you to apply. Key Responsibilities Provide on-site technical support for desktop systems, ensuring timely resolution of issues. Perform installations, configurations, and upgrades of desktop hardware and software. Troubleshoot and resolve hardware and software problems, including networking issues. Assist users with desktop-related inquiries and provide training as needed. Maintain and manage inventory of desktop hardware and software assets. Collaborate with IT teams to implement hardware solutions and improve system performance. Document support activities and maintain accurate records of issues and resolutions. Stay updated with the latest technology trends and best practices in desktop support. Qualifications The ideal candidate will possess the following qualifications: Minimum of 1 year of experience in desktop support or a related field. Strong knowledge of Windows system administration and desktop troubleshooting. Experience with hardware solutions and computer networking . Proficient in diagnosing and resolving hardware and software issues . Excellent communication and interpersonal skills to interact effectively with users. Ability to work independently and as part of a team in a fast-paced environment. Strong organizational skills and attention to detail. Additional Information This is a full-time position with a competitive annual salary of 2,00,000 . The work schedule is during the day, and the position is based on-site in the following locations: Bhiwandi, Pune, Navi Mumbai, and Mumbai City . We have 10 positions open for this role, and we are looking for candidates who are eager to contribute to our team and grow their careers in IT support. If you are passionate about technology and providing exceptional support, we would love to hear from you. Join us in making a difference in our users' experiences and enhancing our IT infrastructure!

Role & responsibilities Job Title: Remote Desktop Support Engineer (Mac & Windows) Location: Remote Experience: 5+ Years Job Type: Full-Time / Contract Industry: IT Services / Managed Services / Enterprise Support Job Summary: We are seeking a highly skilled and experienced Remote Desktop Support Engineer with over 5 years of experience supporting Mac and Windows operating systems . The ideal candidate will provide expert-level remote technical support to end-users, troubleshoot hardware and software issues, and ensure smooth operation of desktops, laptops, and associated applications across distributed environments. Key Responsibilities: Provide remote desktop support for Windows and macOS platforms to internal and/or external users. Troubleshoot hardware, software, and network issues effectively and efficiently. Assist with the setup, configuration, and deployment of laptops and desktops remotely. Handle operating system upgrades, patch management, and application installations. Manage and support remote desktop access tools (e.g., TeamViewer, AnyDesk, Remote Desktop Services, etc.). Provide technical assistance with device management tools such as Microsoft Intune , Jamf , or other MDM solutions. Support users in Microsoft 365/Office 365 environments, including Outlook, Teams, and SharePoint. Maintain asset inventory, update documentation, and log all issues/resolutions in ticketing systems like ServiceNow , Zendesk , or Jira . Collaborate with IT and security teams to implement and maintain security best practices. Provide timely and professional communication to end-users during issue resolution. Contribute to knowledge base and internal documentation for common issues and solutions. Requirements: 5+ years of hands-on experience in remote desktop support or technical support roles. Proficiency in both macOS and Windows OS support (troubleshooting, setup, and configuration). Strong knowledge of Active Directory , Group Policy , Exchange/Outlook , and Microsoft 365 . Experience with remote support tools and ticketing systems. Familiarity with mobile device management (MDM) platforms like Jamf , Intune , or similar. Solid understanding of networking concepts (VPN, DNS, DHCP, firewalls). Excellent communication, interpersonal, and problem-solving skills. Ability to work independently, prioritize tasks, and manage time effectively in a remote environment. If interested, kindly share updated cv on - Himanshu.mehra@thehrsolutions.in

providing first-line support for hardware and software issues. Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.) and hardware. Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals. Required Candidate profile Set up new workstations, install software application and configure user accounts Troubleshoot and resolve hardware issue perform regular updates and patches Basic knowledge of network troubleshooting

Here is a clear job description for a Junior System Administrator position. Junior Systems Administrator Location: Hyderabad, India Shift: Night Shift Position Summary: As a Junior Systems Administrator, you'll be a key part of our IT team, responsible for maintaining and supporting our company's technology infrastructure. This role involves providing technical support to end-users, managing our systems and security tools, and handling IT onboarding for new employees. Key Responsibilities: Provide Technical Support: Respond to and resolve technical issues for employees via phone, email, or in person. Manage and track support requests, escalating complex problems to senior team members when necessary. Systems and Network Management: Monitor and maintain servers, workstations, and network equipment. Apply updates and security patches, perform regular system checks, and troubleshoot network issues (DNS, DHCP, VPN, firewalls). Security Administration: Manage and respond to security threats using tools like Microsoft Defender and SentinelOne . Help conduct security audits, vulnerability assessments, and implement security measures to protect our systems. Cloud and Software Management: Administer and support our cloud infrastructure on Microsoft Azure and manage identity services with Entra ID . You will also be responsible for managing enterprise applications, including Microsoft 365 , InTune , and Mimecast . Onboarding: Prepare IT resources for new employees, including setting up user accounts and configuring workstations. You will also conduct IT orientation sessions to familiarize new hires with company systems and security protocols. Documentation: Create and maintain detailed documentation for system configurations, standard operating procedures, and troubleshooting guides to help both the IT team and employees. Requirements: Education: Bachelors degree in Information Technology, Computer Science, or a related field. Experience: 1-3 years of experience in systems administration or a similar role. Technical Skills: Microsoft 365: Strong knowledge of administration, including Exchange Online, SharePoint, Teams, and user management. InTune: Experience with mobile device and application management. Azure: Familiarity with virtual machines, storage, networking, and Entra ID. Security: Experience with endpoint protection tools like Microsoft Defender and SentinelOne , and email security with Mimecast . Familiarity with KnowBe4 is a plus. Operating Systems: Proficiency in Windows Server and Linux administration. Networking: Solid understanding of core networking concepts (TCP/IP, DNS, DHCP). Scripting: Basic skills in PowerShell or Bash for automation. Virtualization: Experience with virtualization technologies such as VMware or Hyper-V . Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work both independently and as part of a team. How to Apply: To apply for this position, please send your resume and a brief cover letter to santosh.diwakar@bcforward.com Be sure to include "Junior Systems Administrator Application" in the subject line.

Greetings from Access Healthcare! Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 20 delivery centers in the US, India, and the Philippines, and our 26,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Experience : 1 - 8 years Notice period: Immediate to 30 days. Shift Timing: 6.30 PM to 3.30 AM (night shift) Location: Ambattur Estate, Chennai Graduation : Diploma/BE/BTech **Candidates should have excellent communication skills **ONLY MALE CANDIDATES PREFERRED** Job description - Desktop Assembly and troubleshooting of desktops, laptops, and other hardware Installation, configuration and troubleshooting of all Operating systems Troubleshooting network issues and managing all application updates Managing network security through timely antivirus and firewall updates Installation, configuration and troubleshooting of IP phones headsets Service desk management for troubleshooting tickets and service requests Prompt resolution of escalations and high priority issues for the business Managing distribution and maintenance of IT infrastructure assets Kindly share your resume to nandhinik.outsource@accesshealthcare.com.