2423 Desktop Support Jobs - Page 30

Fresher, very good at communication-in English, willing to learn, minimum experience-6 months to 1 year (optional)

Experience in providing Desktop & Help Desk Support, troubleshooting and resolving technical issues. Know Windows OS, iOS, macOS and Android environments. Know Active Directory, Group Policy, and other enterprise-level IT systems.

Location: Kota Employment Type: 1 year contract Assistant Desktop Technician: Minimum 1 year experience in handling IT hardware Understanding of various IT assets. Helpdesk activities and Shifting activities to be carried out. Desktop Support Engineer : Minimum 2 years experience in PC systems or Thin Clients or Printers maintenance. Repairing and Maintenance of all types of PCs, Thin Clients, Laptops, Configuration of Thin Clients, Repairing and Maintenance of all types of printers, Troubleshoot of Wireless Access Points, Handling of UTP Cables, Network Issues, Understanding of Domain, AD services, profiles and server operating systems Senior Desktop Support Engineer: Knowledge of Hardware of PCs, Thin Clients, Laptops, Printers, installation and back up of Operating Systems and Other Software, Installation of printers, Configuration of printers in RDSH environments, Knowledge of OS Support to printers, Installation of Printer Drivers, Configuration of Wireless Access Points, Remote Connections, Network related assets like Network Switches, Hubs, POEs, Patch Panels, application deployment, anti-virus & Firewall settings.

ERP/SAP Data Handling Programming & Automation Support Understand, debug, and support scripts in languages like JavaScript or Python. Basic IT Support (Hardware/Software) Troubleshoot issues with printers, desktops Prepare MIS reports

Upkeep of Operating system (Linux & Windows) Computer Hardware Troubleshooting & replacement Knowledge Windows server 2003/2008 & VoIP Server(FreePBX) Resolving IT related complaints at the earliest Knowledge about attendance management system

Troubleshooting Network connectivity in a LAN/WAN environment Configure desktop and laptop Networking Concepts Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Required Candidate profile Knowledge of network troubleshooting,Ethernet and IP configuration Knowledge in DNS,DHCP Active Directory Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates only

Need min 1yr of relevant experience on paper in International Salary up to 4LPA - 8.4LPA + incentives + variables Location- Gurgaon/ Pune(fresher/Experience)/Bengaluru(fresher) 18 months of service agreement Call for more details Priya - 8826383009

JD: * IT & Troubleshooting skills& Technical Support skills *Hands On servers-VMWARE,Network devices * Strong communication skills, both written and verbal * Able to handle B2B & B2C Calls directly from UK permanent Night shift 7397174948

What is the work? Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc). Handling user issue related to Web sites, Firewall, Cloud VM's and FTP. Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk. Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc. Printer installation and configuration. FTP connection handling, skype support, Outlook support , VPN windows support. Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc. Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc. Coordination with all hardware related vendors. Monitoring/Controlling of all IT related devices of organization on regular basis. Monitoring VMs, HDD utilization and health on physical servers. Handling ISP's, Routers and switches. Handling Active directory server and M365. Asset/Device management.

Roles and Responsibilities: End user support-Desktop support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands. Addressing user tickets regarding hardware, software and networking Walking customers through installing applications and computer peripherals Asking targeted questions to diagnose problems Requirements: 1- 3 years of experience in Desktop and Laptop support. Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals

Roles and Responsibilities: End user support-Desktop support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands. Addressing user tickets regarding hardware, software and networking Walking customers through installing applications and computer peripherals Asking targeted questions to diagnose problems Requirements: 1- 3 years of experience in Desktop and Laptop support. Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals

Req ID: 307122 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop support -Windows operating system to join our team in Sanand Ahmedabad, Gujar t (IN-GJ), India (IN). Position Overview: Individuals here have a well-rounded knowledge of the policies and procedures for their work area. Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine. They may make policy recommendations to their managers and be an escalation point for less experienced team members. Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers. May respond to calls after normal business hours per leader instructions. Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers. Identifies potential issues that could adversely impact end user experience and takes corrective action.

Acies is looking for System Engineer to join our dynamic team and embark on a rewarding career journey Analyzing system requirements and specifications Designing and implementing computer systems and network architecture Installing, configuring, and maintaining system hardware and software Monitoring and optimizing system performance and capacity Ensuring security and data protection for the organization's systems Providing technical support and troubleshooting for users and other stakeholders Collaborating with other teams, such as development and operations, to ensure system integration and efficiency Developing and implementing disaster recovery and business continuity plans Maintaining documentation for systems, processes, and procedures Strong technical background, excellent problem-solving skills

• Addressing user tickets for issues regarding hardware, software, and networking. • Assisting customers through installing applications and computer peripherals. • Providing technical support either by visiting on-site or through remote-access systems. • Providing IT networks and customer services to users inside and outside the company. • Guide users with step-by-step instructions to resolve the issues. • Customising the desktop applications as per the needs of users and clients. • Advising on software and hardware upgrades. • Maintaining a log of job tickets and maintenance tasks. • Send the unresolved issues to the next level of the support team. • Ensuring that the client systems are working fine. • Creating technical reports and manuals. • Keep up with current breakthroughs in computing technology and research its reviews. Roles and Responsibilities • Addressing user tickets for issues regarding hardware, software, and networking. • Assisting customers through installing applications and computer peripherals. • Providing technical support either by visiting on-site or through remote-access systems. • Providing IT networks and customer services to users inside and outside the company. • Guide users with step-by-step instructions to resolve the issues. • Customising the desktop applications as per the needs of users and clients. • Advising on software and hardware upgrades. • Maintaining a log of job tickets and maintenance tasks. • Send the unresolved issues to the next level of the support team. • Ensuring that the client systems are working fine. • Creating technical reports and manuals. • Keep up with current breakthroughs in computing technology and research its reviews.

Warm Greetings from Rivera Manpower Services, Were hiring for a Technical Support US/UK Shift role with a leading premium tech brand ! If you have a knack for solving problems and great communication skills, this is for you! Role: Technical Support Executive Location: Bangalore Shift: Afternoon / evening Shift Eligibility: Freshers & Experienced Candidates Welcome Languages Required: English & Hindi Joiners: Immediate Joiners Preferred Key Responsibilities: Troubleshoot basic technical issues related to speakers, headsets, and audio devices Assist customers via voice calls and deliver clear, effective solutions Provide excellent customer experience by maintaining professionalism and empathy Follow standard troubleshooting scripts and escalate unresolved cases appropriately Log interactions and resolutions accurately Requirements: Strong communication in English and Hindi Basic technical understanding of electronic devices Customer-focused with good problem-solving skills Willingness to work in a fast-paced, service-driven environment To Apply / Book Your Interview Slot: Call or WhatsApp: DHARSHAN - 7996002799 Limited slots available Apply now and be part of a premium tech support team! Warm regards, Team Rivera

As a Senior Manager for IT UI/UX in the Shared Services Center, you will be responsible for leading the design and development of innovative user interfaces for our web and mobile applications. You will play a critical role in conceptualizing, designing, and executing the visual and interactive experiences for our users. You will work closely with product managers, developers, and other stakeholders to ensure that our digital interfaces are user-friendly, intuitive, and engaging.

Requirements: Graduate in B A / B Com (other streams can also be considered) Jetking Diploma or any relevant certification in Hardware & Networking preferred Basic understanding of Windows OS, computer hardware, and networking Strong willingness to learn and grow in the IT support field Good communication and problem-solving skills Ability to work independently and as part of a team Job Profile Job Description: We are seeking a motivated and proactive Desktop Support Trainee to join our IT team in Noida (Sector 62) This entry-level position is ideal for recent graduates who have completed training in hardware and networking and are eager to start a career in desktop support and IT infrastructure Key Responsibilities: Assist in day-to-day desktop support tasks including installation, configuration, and maintenance of desktops, laptops, and printers Provide first-level technical support for hardware and software issues Troubleshoot basic network-related problems (LAN, Wi-Fi, IP settings, connectivity) Support users in resolving issues with Microsoft Office, Outlook, and Windows OS Maintain records of IT assets and update incident logs Escalate complex issues to senior IT staff when necessary Assist in periodic system checks, software updates, and antivirus monitoring

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Job Summary: The IT Support Associate - Level I provides operational support to ensure the effectiveness, efficiency, accuracy, and availability of IT resources for end users. This role acts as a primary point of contact for service-related inquiries and collaborates closely with team members while working under direct supervision. Key Responsibilities: Customer Service: Serve as the main point of contact for customers regarding service-related inquiries. Maintain relationships with key customers and suppliers to ensure satisfaction and effective communication. IT Support: Provide IT support for designated areas according to established processes. Diagnose and troubleshoot issues with IT hardware and software components, escalating problems when necessary. Install, configure, or address IT hardware and application issues as directed. Incident Management: Utilize the Incident Management system to log reported issues and actions taken, ensuring accurate tracking and follow-up. Perform initial troubleshooting in line with departmental standards and escalate unresolved issues to higher-level support. Additional Responsibilities: Assist with various IT tasks and projects as assigned by supervisors. Key Competencies: Effective Communication: Develop and deliver clear, multi-faceted communications tailored to the needs of different audiences. Customer Focus: Build strong relationships with customers and deliver solutions that prioritize their needs. Trustworthiness: Gain and maintain the confidence of others through honesty and integrity. Self-Development: Actively seek opportunities for personal and professional growth through both formal and informal channels. Situational Adaptability: Adjust approaches and demeanor in real-time to respond effectively to shifting demands. Incident Management: Maintain accurate records of issues and requests, tracking trends for continuous improvement. Valuing Differences: Recognize and appreciate the diverse perspectives and cultures that enhance the organization.

80% travelling for client visit and support Demo, installation and resolving issues Good hand on technology Complaints resolution with in time frame Coordination with technical Support team and service Partner Tickets should be closed from the client Required Candidate profile Graduate with any technical CCNA, IT Assets Management, Wi-fi routers and switches configuration, Smart Devices

We currently have a career opportunity for an Technical Consultant [AWS L2 Support] to join our team located in Perficient Nagpur/Pune. #LI-Onsite Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. Technology Consultants are responsible for the implementation and configuration of the technical infrastructure including web applications, layered software, hardware platform and operating systems. The Technology Consultant regularly consults with clients on best practices, issue resolution and experience guidance in order to improve the performance/reliability of client's technical environment.

Desktop Computers and Computer Hardware skills. Excellent problem-solving abilities Strong communication and interpersonal skills Relevant certifications in desktop support or IT Experience with ticketing systems and remote support tools.

Role & responsibilities This position is office based, primarily responsible to provide technical support to business users in both networked and standalone configurations and helps in resolving technical issues. The support is provided remotely via phone or email and sometimes through instant messaging. Preferred candidate profile Supports business users through remote access software while identifying, researching, and communicating on technical issues and driving them towards resolution Operate in 24x7 rotational shifts Responds to telephone calls & emails, for technical and functional support. Technical support involves troubleshooting, training, report generation and fault logging of IT systems for end-users of business applications. Functional support includes supporting internal IT teams by providing detailed documentation on tickets, providing access to applications in production environment, helping in processing security forms, submitting application and network performance KPI Responsible for meeting defined service level agreement for resolving service requests and incidents (from opening to closure) Document, track and monitor issues to ensure timely resolution of service center tickets Required Bachelors degree, preferably in computer science, or equivalent education and experience. 0-6 Months of IT support experience and/or call center experience (Windows 10 Support /Linux). Good problem-solving skills and attention to detail. Excellent communication skills in English language. Able to work independently, & willing to work in rotational shifts. Desired Microsoft, Cisco and ITIL certifications. Knowledge, Skills, Abilities, and Other Characteristics Knowledge for Windows 10 OS, Active Directory, MS Office Applications, O365 Teamwork & Interpersonal skills Analytical, problem solving & decision-making skills Organizing & planning skills

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, youll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. call suman@7848820047 call anusha@7815982900 call ishitha@7829423175 call harshitha@7848820045

Handling desktop (outlook, antivirus, basic networking, hardware/OS/Applications troubleshooting) Installing & Configuring Windows 8/10 Operating System Exp computer support for system software and hardware Must follow the Client Policy & Procedure. Required Candidate profile Good in Communication Minimum 2-4 yrs Exp in Desktop Support General Shift 6 Days working in a week Only Male candidates Location: TUMKUR Immediate joiners can apply