3855 Desktop Support Jobs - Page 3

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Desktop Support.

We are hiring For Top MNC - Designation : Senior Process Associate Process : International Process Location : Hyderabad Ctc Upto 4.5 Lpa Call : Apply to : hydconverse@gmail.com Thanks, Team Converse

Job Summary: We are seeking a skilled IT Access Management Specialist to backfill responsibilities previously handled by Falak. The ideal candidate will manage user access provisioning, deprovisioning, and ensure secure access management processes. Key Responsibilities: Process user access provisioning and deprovisioning requests via IDM tools. Assign roles based on subprocess and department. Handle ServiceNow tickets for access creation, modification, and deactivation. Provide email support for access-related queries and MFA setup assistance. Ensure timely processing of deactivation requests (within 24 hours). Maintain compliance with access control policies and SLAs. Required Skills & Qualifications: Experience with IDM tools and user access management. Familiarity with ServiceNow or similar ITSM platforms. Understanding of IT security principles and access control. Good communication skills for email and ticket-based support. Ability to manage multiple requests with attention to detail. Preferred Qualifications: Prior experience in IAM roles. B.Tech/BCA preferred (any graduate acceptable).

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi soumya.s@dynpro.in Executive- Talent Acquisition WhatsApp No:- +91- 9353629875 Dynpro India Pvt Ltd

You Care lifestyle is looking for MIS & Backend Support to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Merahkie International Pvt Ltd is looking for IT Specialist to join our dynamic team and embark on a rewarding career journey The IT Specialist is responsible for ensuring the smooth operation of computer systems and networks within the organization This role involves providing technical support to end-users, troubleshooting hardware and software issues, and implementing and maintaining IT infrastructure Key Responsibilities:Provide technical support to end-users regarding computer hardware, software, and network-related issues Install, configure, and maintain computer systems, including operating systems, software applications, and peripherals Troubleshoot and resolve hardware and software problems, either remotely or on-site Perform routine maintenance tasks such as system updates, backups, and antivirus management Set up and configure network equipment such as routers, switches, and firewalls Monitor network performance and security, identifying and addressing potential vulnerabilities Collaborate with other IT team members to implement and maintain IT projects and initiatives Document IT processes, procedures, and configurations Provide training to end-users on IT systems and best practices Stay up-to-date with the latest IT trends, technologies, and best practices Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

iBoss Tech Solutions Pvt. Ltd. is looking for Support Specialist 3 yrs to join our dynamic team and embark on a rewarding career journey Provide technical support and troubleshooting for software and hardware issues Assist customers with product setup and configuration Document and track support requests and resolutions Conduct training sessions for end-users on technical topics Collaborate with other technical teams to resolve complex issues Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

iBoss Tech Solutions Pvt. Ltd. is looking for Support Specialist 1.5 yrs to join our dynamic team and embark on a rewarding career journey Provide technical support and troubleshooting for software and hardware issues Assist customers with product setup and configuration Document and track support requests and resolutions Conduct training sessions for end-users on technical topics Collaborate with other technical teams to resolve complex issues Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Job Responsibility Handles customer requests/ issues/questions in a professional manner and strives to deliver a first-time resolution service; troubleshooting for Network, Internet etc. Meets defined KPIs including NPS and sales; Processes transactional activities in line with Vodafone standards, policies and processes; Provides accurate and timely information by fully investigating all customer enquiries, using all available equipment and applications to ensure that incidents and problems are resolved efficiently and within SLAs; Exchanges information effectively, to direct customer requests/issues/questions/complaints to the relevant teams for action (e.g. to activate services, solve claims and complaints, apply discounts); Uses time proactively and efficiently to deliver on service targets; Provides feedback and suggestions to develop and improve customer experience in respect of call trends drivers; Good understanding of Vodafone products, services, systems, policies and processes in order to effectively deal with a variety of questions and customer transactions; Effectively interacts with stakeholders where necessary, to assist with efficient query/complaint resolution; Acts as an advocate of Vodafone, protecting the reputation by following Vodafone's Brand Tone of Voice; Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas Skills: effective communication,network,bpo, kpi management, troubleshooting, network support,problem resolution, customer service,international bpo,technical support,stakeholder interaction,internet services. Keywordskpi management,troubleshooting,network support,problem resolution,customer service,stakeholder interaction,technical support*Mandatory Key Skillskpi management,troubleshooting,network support,problem resolution,customer service,stakeholder interaction,technical support*

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Position: Technical Support Executive International Voice Process Location: BTM Layout (WFO) Shift: Rotational (UK/US) | 5 Days Working | 2 Days Off | Salary: 4 LPA For Freshers Salary: 6 LPA For Experience For More Details Call HR Muskan On 9380976296 Job Summary: We are hiring skilled professionals for our Technical Voice Support Team to handle inbound queries from international customers. The role involves first-level technical troubleshooting, product knowledge, and delivering outstanding customer service. Requirements: Excellent communication skills (English verbal) Basic understanding of networking, OS, devices Willingness to work in night shifts Freshers or candidates with BPO/Tech Support experience welcome For More Details Call HR Muskan On 9380976296 Jo

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Address user tickets regarding hardware,software and networking Basic server Knowledge Switches and Routers 2015 - 2025 batch can apply Male candidates only Any graduates

Job TitleInfor WFM Administrator Responsibilities: System Configuration: Configure and maintain the Infor WFM system to meet the organization's workforce management needs. Customize settings, workflows, and business rules within the Infor WFM application User Support: Provide support to end-users by addressing inquiries, troubleshooting issues, and offering guidance on system usage. Conduct training sessions for new users and ongoing training for existing users. Integration: Collaborate with IT teams to integrate Infor WFM with other relevant systems, such as HR and payroll systems. Ensure data integrity and accuracy through effective integration processes. System Upgrades and Patch Management: Coordinate and implement system upgrades, updates, and patches for the Infor WFM application. Stay informed about new releases and features to leverage the full potential of the software. Reporting and Analytics: Develop and generate reports to provide insights into workforce performance, productivity, and compliance. Utilize Infor WFM reporting tools to create customized reports for different stakeholders. Compliance: Ensure that the Infor WFM system is configured to comply with labor laws, regulations, and organizational policies. Monitor and address compliance issues as they arise. Documentation: Maintain thorough documentation of system configurations, processes, and user guides. Document and track reported issues, resolutions, and system changes. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an Infor WFM Administrator or in a similar role. In-depth knowledge of Infor WFM software and its modules. Strong understanding of workforce management processes and best practices. Experience with system integration and data migration. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Detail-oriented with a focus on data accuracy and system reliability. Key Skills: Infor WFM configuration and administration. System troubleshooting and issue resolution. Training and user support. Integration with other systems. Report generation and analytics. Compliance management. Documentation and process mapping.

Job Title: Operations Executive Reports To: Sr. Operations Manager Position Type: Full-time, Permanent Location: Hyderabad Mode of work: Work from Office and willing to work in Shifts Job Summary: We are seeking an experienced and results-driven Operations Executive to join our team. The Operations Executive will be responsible for overseeing and managing the day-to-day operations of our company and ensuring that all business processes run smoothly, efficiently, and in line with our objectives. Key Responsibilities: Manage end-to-end laptop/IT asset lifecycle procurement, allocation, delivery, return, and disposal . Coordinate with vendors/suppliers for timely procurement and delivery of laptops and accessories. Track and maintain inventory records of laptops, accessories, and other IT equipment using asset management tools (e.g., Zoho Inventory, Asset Panda, or Excel). Coordinate with HR and IT teams to ensure laptops are delivered to new joiners (onboarding) and retrieved from exits (offboarding). Ensure proper labeling, tagging, and documentation of all assets before deployment. Manage courier services or logistics partners for pan-India/international deliveries. Perform quality checks on received equipment and escalate any issues with vendors. Generate and maintain reports for audits, insurance, or compliance purposes. Maintain stock levels and proactively initiate purchase requisitions when needed. Ensure secure handling and data-wiping of returned laptops. Ideal Candidates: 13 years of experience in IT asset management or operations. Familiar with IT hardware (laptops, accessories, serial numbers, etc.). Good Excel and inventory tracking skills. Organized, proactive, and comfortable coordinating with multiple teams. Prior experience with remote logistics or multi-location deliveries is a bonus.

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 3 rounds Note: Kindly share your CV on the below mentioned details if your profile is match Experience: Ctc: Exp ctc: Notice period: Thanks & Regards Sahil Sahoo Executive- Talent Acquisition Whatsapp No:- +91-7978743691 sahil.s@dynpro.in Dynpro India Pvt Ltd

You will be JLLs front liner at the site for pre-possession apartments dealing, guest needs and resolving all customer related concerns. Your role is to ensure that customer service is maintained as per the standards set by us. Your day to day activities will involve: Get the apartments ready from Projects as per customers satisfaction at the time of possession, follow up CRM team projects for customer possession dates. Follow up for the complaints shown by customers at the time of possession & make sure timely closure. A Customer Relationship Executive in the context of Residential Condominiums is responsible for managing and enhancing the relationship between the condominium property management and its residents. Their job description may include: Resident Communication: Serving as the primary point of contact for residents, addressing inquiries, concerns, and requests in a prompt and courteous manner, either in person, via phone, or email. Resident Services: Coordinating and overseeing various resident services, including move-in/move-out procedures, package delivery, maintenance requests, and amenity reservations. Conflict Resolution: Resolving disputes or conflicts among residents, ensuring a conducive living environment and encouraging positive community interactions. Resident Events: Organizing and coordinating community events and programs to foster a sense of community and enhance resident engagement. Lease Administration: Assisting with lease or rental agreement administration, including processing applications, conducting background checks, preparing lease documents, and collecting rent payments. Maintenance Coordination: Coordinating and tracking maintenance and repair requests, ensuring timely resolution, and maintaining records of service history. Resident Feedback: Collecting and analyzing resident feedback to identify areas for improvement in services, facilities, and overall resident experience. Emergency Response: Acting as a point of contact during emergency situations, coordinating with appropriate authorities, and ensuring residents receive timely and accurate information. Compliance: Ensuring compliance with condominium rules, regulations, and policies, and educating residents about their responsibilities and obligations. Resident Satisfaction: Monitoring and measuring resident satisfaction levels through surveys or feedback mechanisms, implementing strategies to improve resident satisfaction and retention. Handling tenant complaints or any crises, such as security issues or technical issues. Perform all work as assigned by the Property Manager as deemed necessary to maintain and operate the property at an optimum level. Overall, a Customer Relationship Executive in a Residential Condominium plays a crucial role in ensuring a positive living experience for residents, maintaining good communication channels, and providing excellent customer service to enhance resident satisfaction and retention. Receiving calls and emails from clients to ensure closure of complaints and communicating the actions taken to the stakeholders in a poised and confident manner. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT. Monitoring the helpdesk and customer service executives on a regular basis. Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Cooperating, coordinating and communicating with other departments to ensure good customer experience and sharing consolidated feedback reports with the team for improvement of services. Helping to ensure that any complaint/requests and/or emergencies are handled in an expeditious manner (as per JLL policies) and contact the proper authorities when needed. Being familiar with the building operating procedures manual (Lost and found, timings, id card application, permission forms etc.) Helping in activities like filing, checking and maintaining inventory records, DMR, MMR, club house reports, etc. Managing and participating in events/parties/CSR activities, general maintenance and guest handling. Act as a secondary point of contact for all occupants, in case of client escalation. Prepares and approves the working schedule/rostering for the helpdesk team as per the operational requirements to maintain & operate the property at an optimum level.

As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients. Likewise, youll work closely with admin personnel in processing invoices. Likewise, youll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your scope. To do this, youll actively participate in health and safety reviews and identify potential risks. Youll also participate in emergency evacuation procedures as needed. Sound like you To apply you need to have: Proven industry experience Are you a degree holder with three to five years experience in facilities management Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety Do you have a proven track record in rolling out improvement initiatives If you said yes to all these, then we encourage you to apply.

Job Title: Desktop Engineer Qualification : Graduate/post-Graduate Experience : Minimum 2-4 years. Job Type: Full-time Working Days: 6 days (Monday to Saturday) 1st and 3rd Saturdays off Working Time: 12:00 to 9:00PM Job Type: Work from office Facilities : P.F+ Medical Benefits Job Summary : A Desktop Support engineer is responsible for troubleshooting the issues that appear on the companys network. They resolve the issues of the clients with their knowledge of hardware and software applications. He/she will support users of computers and software systems by troubleshooting issues, installing and maintaining equipment, and providing technical assistance Key Responsibilities: Providing phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving issues with internet connectivity, printers, scanners, phones, and other equipment Performing troubleshooting to diagnose system failures and identifying root causes Managing technology inventory and placing orders for equipment Escalating complex issues to the appropriate teams if unable to resolve them independently Providing new system orientation and training to end users Documenting technical issues and solutions in a ticketing system. Regards, Gunja Sr.Hr Executive 9910095292 gunja@jobors.com

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting users application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 2-3 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education Certifications: Bachelors Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT Computer-related course Work Schedule : Rotational shifts (24/7) Onsite (5 days)

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting users application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 2 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education Certifications: Bachelors Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT Computer-related course

Reports to: MD (Admin Head) Age: Approx. - 24-30 years Email writing Knowledge Handling incoming calls & other communications Recording information as needed Greeting clients and visitors as needed.

Position's Overview Currently seeks an Help Desk Senior Associate to join our team in Noida.Position's General Duties and TasksIn these roles you will be responsible for: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areasRequirements for this role include:Excellent English is written and verbal communication skills. Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders4,50,000 Strong troubleshooting skills, bug finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviours include: Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc.

How We Will Help You: Joining our Launch practice is not only a job, but a chance to grow your career. We will make sure to equip you with the skills you need to produce robust applications that you can be proud of. Whether it is providing you with training on a new programming language or helping you get certified in a new technology, we will help you grow your skills so you can continue to deliver increasingly valuable work. Job Description: We are seeking a detail-oriented and customer-focusedUser Access Management Specialistto support daily provisioning and deprovisioning of user access across enterprise applications within the UPS network. The ideal candidate will have a strong background in user access oversight, system support, and issue resolution. Perform daily user provisioning and deprovisioning for enterprise applications. Maintain and monitor the team support mailbox , responding to user queries and access-related issues. Troubleshoot and resolve application access issues in a timely and efficient manner. Ensure compliance with internal access control policies and procedures. Collaborate with internal teams to support onboarding/offboarding processes. Maintain accurate documentation of access requests, changes, and issue resolutions. Provide excellent customer service to internal users and stakeholders. Mandatory skills: 8+ Years of experience in User Access Provisioning/Deprovisioning in a corporate IT environment. 6+ Strong system support background , particularly in troubleshooting access-related issues. Excellent attention to detail and organizational skills. Strong communication and interpersonal skills. Ideal Mindset: Lifelong Learner: You are always seeking to improve your technical and nontechnical skills. Team Player: You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Communicator: You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details.

Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers.Install, configure, and support an organization on network.Managing Firewall policy, Allow to approved Web-site for user.

We are looking for an ICT Vessel Support Operator for Mumbai location. DAmico offers a unique opportunity for a highly motivated individual, eager to experience a multicultural work environment with international exposure. IT Support Experience 2 to 8 years IT graduates pass out Male and Female Fresher can also apply Key Responsibilities You will be the first point of contact for all the software and hardware installation on the vessel for smooth communication/satellites and operations You will be part of the Daily ICT Support Team to provide technical support for users onboard IT infrastructure and communications on the vessels worldwide. You will respond! Queries from onboard users via telephone, email, chat room, or instant message, by remote and identify technical problems and possible solutions. You will participate in projects and assist in the development of new IT solutions for the vessel's IT You maintain close communication with users and update them on the progress of the Vessel IT tasks. You will be involved in the installation/upgrade of hardware/server installations on board the dAmico Vessels which will offer you a multi-cultural and demanding global environment. Contact : recruit.in@damicoishima.com

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)