2417 Desktop Support Jobs - Page 29

Desktop Computers and Computer Hardware skills. Experience in Windows Server. Excellent problem-solving abilities Strong communication and interpersonal skills Relevant certifications in desktop support or IT Experience with ticketing systems and remote support tools.

Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting 11. Basic knowledge on VPN, Domain

Freshers & Experienced Must have excellent communication skills. Must be flexible with 24*7 Shifts CTC : Upto 30k To schedule an interview ring 9916839275 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;9916839275

Role :- Desktop Support L1 Experience :- Min 1-4 Yrs Location :- Mumbai Airoli Notice Period:- Immediate Joiners Only Shift timings and working days :- General Shift Communication:- Good comm skills No Female L1 Desktop Support: Qualifications: Education: A Bachelor's degree in any field or stream (including Computer Science, Information Technology), or a related field is preferred, but not required. Any IT certifications are a plus. Experience: Minimum of 1-2 years of experience in desktop support or a similar role. Experience with Windows operating systems (Windows 10/11), , and common business software (Office 365, email clients, etc.). Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices. Experience with remote desktop support tools and IT helpdesk ticketing systems. Skills: Strong problem-solving and troubleshooting abilities. Excellent communication skills and the ability to explain technical issues to non-technical users. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Basic understanding of networking principles (TCP/IP, DNS, DHCP) is a plus. Personal Attributes: Customer-oriented with a focus on delivering high-quality support. Proactive, with a willingness to learn and adapt to new technologies. Ability to handle multiple tasks simultaneously and prioritize effectively. Interview mode:1st Telephonic 2nd F2F Kiruthiga - Recruiter(TA) Everest Consulting Group India Private Limited Web: hhtp://www.Everestconsultiing.net Email: Kiruthiga.g@everestconsulting.in Address: New No.21 Old No 11, Chandrasekaran Street, RA Puram, Mandaveli, Chennai 600028

Role :- Desktop Support L1 Experience :- Min 1- 3 Yrs Location :- Mumbai Airoli Notice Period:- Immediate Joiners Only Shift timings and working days :- General Shift Communication:- Good comm skills No Female L1 Desktop Support: Qualifications: Education: A Bachelor's degree in any field or stream (including Computer Science, Information Technology), or a related field is preferred, but not required. Any IT certifications are a plus. Experience: Minimum of 1-2 years of experience in desktop support or a similar role. Experience with Windows operating systems (Windows 10/11), , and common business software (Office 365, email clients, etc.). Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices. Experience with remote desktop support tools and IT helpdesk ticketing systems. Skills: Strong problem-solving and troubleshooting abilities. Excellent communication skills and the ability to explain technical issues to non-technical users. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Basic understanding of networking principles (TCP/IP, DNS, DHCP) is a plus. Personal Attributes: Customer-oriented with a focus on delivering high-quality support. Proactive, with a willingness to learn and adapt to new technologies. Ability to handle multiple tasks simultaneously and prioritize effectively. Interview mode:1st Telephonic 2nd F2F Role & responsibilities

OS ,Outlook Installation, Configuration, Troubleshooting Produce training schedules and classroom agenda DNS,DHCP,O365,TCP/IP Ticketing Tools Outstanding communication skills Interested Contact HR 9008727428 Required Candidate profile Industry certifications in the relevant area of expertise is preferred. Ex CCNA, CCNP Good presentation skills & interest in training Immediate Joiners Excellent organizational and time-management.

The ideal candidate should have a technical background and a passion for resolving customer issues efficiently and professionally. Educational Qualifications: B.Tech, B.Sc (IT/CS), BCA, MCA Should possess sound knowledge of technical concepts and troubleshooting Key Responsibilities: 1. Communication: Provide excellent customer service through strong verbal and written communication Understand and address customer concerns effectively 2. Troubleshooting: Identify and resolve hardware/software/network issues Escalate complex issues when required 3. Technical Proficiency: Provide basic technical guidance and support to customers Stay updated with current tools and technologies 4. Documentation: Maintain detailed records of customer queries and technical resolutions Use MS Excel, Word, and PowerPoint for preparing reports and maintaining documentation Skills Required: Strong written and verbal communication skills Basic troubleshooting and technical problem-solving skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to learn quickly and adapt to new technologies

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : PUNE SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Experience ----------------------------------------------------------------------------- Job Location: Hyderabad & Bangalore . Skill - Customer Support / Technical Support Advocate Education - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science Experience - 1 - 4 Years Work from office. 5 Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience Salary upto 4 LPA Graduates with 2 year of international experience Salary upto 6 LPA Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD WITH YOUR RESUME . HR VANSHIKA 9628373762 HR FAREEHA 8528371817 HR DIVYA 9821182650 HR LAIBA 9654201996 HR AREESHA 9628373763 HR SIYA 7565006262 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Eon Infotech Limited is looking for Customer Support Technician to join our dynamic team and embark on a rewarding career journey Provide first-line technical support to customers, resolving inquiries and technical issues. Track, document, and escalate unresolved issues to the appropriate teams. Analyze customer support trends to identify common problems and propose solutions. Collaborate with product and engineering teams to improve product functionality and usability. Maintain accurate records of interactions with customers in the support database. Participate in regular training sessions to stay updated on product features and updates. Installation, Troubleshooting Maintenance of Electronic/ Electrical items like DTH, Cellular Base Stations, Vehicle electronics etc

IMAGE MOBILES AND COMPUTERS is looking for Technician Laptop to join our dynamic team and embark on a rewarding career journey 1. Installing and configuring software: You will be responsible for installing and configuring software applications, drivers, and operating systems on laptops. This includes setting up antivirus software and configuring email clients. 2. Setting up and configuring network connectivity: You will be responsible for setting up and configuring network connectivity, such as wireless and wired network connections, VPNs, and firewalls. 3. You will be responsible for maintaining an inventory of laptop hardware and software components and documenting repairs, upgrades, and maintenance activities. 4. You will be responsible for conducting preventative maintenance, such as cleaning laptops, updating software, and running diagnostic tests, to ensure that laptops are functioning optimally.

Provide technical support and assistance to end-users for software, hardware, and network issues. Log, prioritize, and resolve helpdesk tickets using ticketing systems. Troubleshoot problems over the phone, via email, or in person. Escalate unresolved issues to higher-level technical teams. Document resolutions and update knowledge base for common issues.

We are looking for a skilled Desktop Support Engineer - L2 to provide technical support, troubleshoot hardware and software issues, and ensure seamless IT operations. The ideal candidate should have 3 years of experience in IT support and be proficient in handling escalations, system administration, and user support. Key Responsibilities: • Provide Level 2 support for desktops, laptops, printers, and other IT peripherals. • Troubleshoot hardware, software, and network connectivity issues. • Manage Active Directory (AD), user account setup, and permissions. • Install, configure, and maintain Windows/Mac OS, applications, and security patches. • Support and troubleshoot Microsoft Office 365, Outlook, and email configurations. • Handle remote support and on-site troubleshooting for end users. • Assist in managing antivirus, security updates, and data backups. • Coordinate with L3 support teams and vendors for issue resolution. • Maintain IT asset inventory and documentation Required Skills & Qualifications: • 3 years of experience in desktop support or IT helpdesk. • Strong knowledge of Windows OS, Active Directory, and Office 365. • Experience with network troubleshooting (LAN, Wi-Fi, VPN

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Hiring for Technical Process Work Location- Gurgaon Qualification- Any UG with 6 month /graduate with1 year experience can apply Shift Hour- 24 by 7 (5days working 2 day rotational off) Budget- 4LPA call/ whatsapp Anisha- 8287300257

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS We do have openings for Freshers and Experienced for Technical Support ( Hardware Networking ) Strong Technical knowledge is must like BIOS , POST , Hardware Components , O365 Work Location - Pune Freshers are also welcome or up to 1 year of tech support experience 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job Responsibilities: 1. Providing technical support and troubleshooting for hardware, software, and network issues reported by users. 2. Installing, configuring, and maintaining computer systems, printers, peripherals, and other IT equipment. 3. Managing user accounts, permissions, and access rights in accordance with company policies. Requirements (experience/skills): 1. Bachelor's degree in Computer Science, Information Technology, or related field. 2. Proven experience in IT support roles, including troubleshooting hardware, software, and network issues. 3. Strong knowledge of operating systems (Windows, macOS, Linux), Microsoft Office Suite, and productivity tools. 4. Familiarity with networking concepts, protocols, and troubleshooting techniques. 5. Experience with ticketing systems and remote support tools. 6. Excellent communication skills, both verbal and written, with the ability to communicate technical information clearly to non-technical users. 7. Strong analytical and problem-solving abilities. 8. Ability to work independently and prioritize tasks in a dynamic environment. 9. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Skills: 1. Experience with cloud platforms (e.g., Azure, AWS) and virtualization technologies. 2. Knowledge of IT security best practices and data protection regulations. 3. Familiarity with ITIL framework and IT service management processes. 4. Strong customer service orientation and interpersonal skills. WhatsApp on 9765778210 / albina.shere@pentagon.co.in or call between Monday - Friday (10.00 - 5.30 pm)

Location : Gurugram (Male) Handling Customer Tickets Solving problems on Phone, Remote or Physically attending calls at the user desk. Good knowledge of Windows 10, worked on MS Outlook and other email client applications, Familiar with antivirus functions. Handled laptops branded desktops, and workstations Office 365 basic experience BSOD Error Good communication in English is required (Mandate) WhatsApp on 9765778210 Call between Mon - Fri (10.00 -5.30 pm only)

Role & responsibilities: Provide technical support for payroll systems and resolve system issues Assist with setup, configuration, and user support. Monitor system performance and ensure accurate payroll processing. Troubleshoot data discrepancies and reporting errors. Collaborate with HR, finance, and vendors on compliance and updates. system checks, and maintain documentation. Support training, upgrades, and software implementation. Preferred candidate profile : Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. 1+ years of experience in technical support or troubleshooting, preferably in payroll or HR software systems.

Fresher, very good at communication-in English, willing to learn, minimum experience-6 months to 1 year (optional)

Fresher, very good at communication-in English, willing to learn, minimum experience-6 months to 1 year (optional)

Experience in providing Desktop & Help Desk Support, troubleshooting and resolving technical issues. Know Windows OS, iOS, macOS and Android environments. Know Active Directory, Group Policy, and other enterprise-level IT systems.

Location: Kota Employment Type: 1 year contract Assistant Desktop Technician: Minimum 1 year experience in handling IT hardware Understanding of various IT assets. Helpdesk activities and Shifting activities to be carried out. Desktop Support Engineer : Minimum 2 years experience in PC systems or Thin Clients or Printers maintenance. Repairing and Maintenance of all types of PCs, Thin Clients, Laptops, Configuration of Thin Clients, Repairing and Maintenance of all types of printers, Troubleshoot of Wireless Access Points, Handling of UTP Cables, Network Issues, Understanding of Domain, AD services, profiles and server operating systems Senior Desktop Support Engineer: Knowledge of Hardware of PCs, Thin Clients, Laptops, Printers, installation and back up of Operating Systems and Other Software, Installation of printers, Configuration of printers in RDSH environments, Knowledge of OS Support to printers, Installation of Printer Drivers, Configuration of Wireless Access Points, Remote Connections, Network related assets like Network Switches, Hubs, POEs, Patch Panels, application deployment, anti-virus & Firewall settings.

ERP/SAP Data Handling Programming & Automation Support Understand, debug, and support scripts in languages like JavaScript or Python. Basic IT Support (Hardware/Software) Troubleshoot issues with printers, desktops Prepare MIS reports

Upkeep of Operating system (Linux & Windows) Computer Hardware Troubleshooting & replacement Knowledge Windows server 2003/2008 & VoIP Server(FreePBX) Resolving IT related complaints at the earliest Knowledge about attendance management system

Troubleshooting Network connectivity in a LAN/WAN environment Configure desktop and laptop Networking Concepts Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Required Candidate profile Knowledge of network troubleshooting,Ethernet and IP configuration Knowledge in DNS,DHCP Active Directory Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates only