3855 Desktop Support Jobs - Page 29

Troubleshooting Software, Operating systems, Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Troubleshooting MS Outlook & M365. Experience in handling NSF File & PST File. Data Backup. Desktop/ Laptops/ Printers Administration/Outlook Antivirus management M365 office suite support Coordination with third party vendors for IT assets under warranty/proprietary support Switch, Firewall, Operations (Basics) Experience in managing VC & Meeting Room devices Network Support (basic) Vendor Management End user data backup English (Speaking & Writing) is must, Worked in ITIL based environment, Adhere SLAs, process runbook documents. Support to Windows, Desktops, Laptops, MAC laptop and workstations.

We are looking for a Subject Matter Expert with expertise in electronic component valuation, data analytics, and quoting methodologies for assets such as laptops, desktops, and smartphones. The candidate will independently handle projects, ensuring technical and pricing accuracy while collaborating with vendors, OEM partners, and internal stakeholders.

Desktops / Hardwre / Windows 11 / Msoffice / o365 / network printer / etc. Key Responsibilities: End-User Support: Provide first-line support for desktop, laptop, and peripheral devices (e.g., printers, monitors). Troubleshoot and resolve hardware, software, and network-related issues for end users, ensuring fast and effective resolution. Install, configure, and maintain operating systems (Windows/macOS/Linux) and software applications. Set up and configure new workstations and troubleshoot existing systems for performance issues or errors. System Maintenance & Configuration: Ensure that desktop systems are regularly updated with the latest patches, security updates, and software versions. Perform routine hardware diagnostics and repairs, replacing faulty components as needed. Maintain and manage user accounts, permissions, and passwords in Active Directory (or other identity management systems). Ensure compliance with IT policies, including security, data protection, and software licensing. Network & Connectivity Support: Assist with network connectivity issues, including wired and wireless setups, VPN configurations, and network troubleshooting. Support the configuration of desktop systems to connect to network resources, file shares, and printers.

Office 365 Administration: Manage and maintain the Office 365 environment, including Exchange Online, SharePoint, Teams, OneDrive, and related services. Administer user accounts, groups, licenses, and permissions across the organization. Implement and enforce security policies, including MFA, DLP, and conditional access. Monitor system health and performance, resolving issues to ensure uptime and reliability. Configure and manage email flow rules and spam filters to maintain email security and compliance. Perform backups and recovery of Office 365 data using native tools or third-party solutions. Ensure compliance with organizational policies and regulatory requirements. User and Policy Management: Create, modify, and delete user accounts, mailboxes, and shared mailboxes as needed. Develop, document, and enforce policies for user account management and usage of Office 365 services. Provide training and documentation for end-users on best practices for Office 365 tools. Desktop Support: Respond to and resolve Level 1/Level 2 support tickets related to hardware, software, and Office 365 issues. Set up, troubleshoot, and maintain desktop and laptop systems, including OS installation and updates. Install, configure, and maintain software applications used across the organization. Provide remote and in-person technical support to end-users, ensuring prompt resolution of issues. Assist with IT asset management, including hardware inventory and software licensing. Collaboration and Communication: Work closely with IT teams to implement and maintain integrations with Office 365 services. Coordinate with vendors for advanced troubleshooting and product-related issues.

Service Desk Analyst L1 Primary Skills Graduate with Minimum 3+ years of experience in service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change and Problem Management Manage Service Desk activities, including: o Owning overall responsibility for Incident and Service Request process handling on the Service Desk o Liaise with the Service Manager o Help with the development and issuance of Service Desk Operational Reports o Liaise with the designated Change lead as requested Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc Triage the tickets to respective Workplace Services, Applications Services Team and the Infrastructure Operations Team members based on the ticket severity and priority Track the incidents/service requests/ problem and Change tickets to ensure resolution within SLA, escalate the unresolved incidents/ problems / Service / Change requests as per the escalation mechanism Analyse the ticket trend and provide reports with improvement actions, create basic documents and knowledgebase articles Attend voice calls Good Documentation skills on the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the ticket Use Remote Desktop to assist the end users as required

POSITION SUMMARY The role is responsible for partnering with Carlyle internal and external stakeholders to drive initiatives across Global Investment Solutions (GIS) core applications (DealCloud, Chronograph, Investran, Data Warehouse, Snowflake, Sigma, Anaplan, Appian, AI) and workflows. The position will work closely with GIS product owners, end users, and technology team on building out solutions for GIS. The GIS Business Analyst is responsible for the following key functions: Work with business sponsors and product owners of GIS-related products to prioritize enhancement requests and communicate those priorities with the development teams. Act as the first line of support for new enhancement requests, translating the requests into existing capabilities or writing requirements for new capabilities. Work with analysts and project managers/scrum masters from other lanes to coordinate changes that impact cross-system processes and/or integrations. Provide user support to business stakeholders of GIS-related products to help foster user adoption. Provide process support to help simplify and standardize GIS business processes. Provide support for standard and custom reporting needs for GIS. Coordinate with (and participate in, when needed) production support to ensure the business user needs are being met with regards to user setup, configuration changes and issue resolution. KEY ACCOUNTABILITIES / RESPONSIBILITIES Description % of Time New Requirements and Simplification Receive requests for new functionality from users and help the business to prioritize these with the technical teams (both internal and external). Utilize existing functionality to support requests where possible. Draft requirements for needs that are not met in the current systems. Work with technical teams to prioritize, plan, develop, and test the implementation of new requirements. Coordinate and participate in the user testing for new functionality. 35% Process Support Understand key business processes and support efforts to streamline and standardize these processes, by introducing automation or eliminating redundancies. Participate in the planning and creation of new processes as the business evolves, and as system capabilities are added. 35% User and Production Support Respond to user questions and provide solutions for immediate issues. Meet regularly with business user groups to understand the pain points and provide recommendations to resolve these. Ensure all production support requests requiring IT support are prioritized to meet the needs of business stakeholders. Perform or oversee configuration work within DealCloud 15% Data Analysis and Reports Support processes to review discrepancy reports and clean up data quality issues. Provide operational reports, as requested. 5% Training Provide training to power users for bug fixes, new enhancements, and new use cases within enterprise portal platforms. 10% PRIMARY STAKEHOLDER RELATIONSHIPS Contact Group Internal/ external Purpose Frequency Project Teams Internal Coordinate for requirements, production support, development, testing and communication. Daily End Users Internal Provide support, train, assist with new requirements. Daily Key Stakeholders Internal Participate in sponsor meetings; ensure business user needs are captured and tracked. Weekly Supervisor Internal Update on status of the user support, training, potential issues, new requirements. Daily QUALIFICATIONS/REQUIREMENTS Knowledge, Skills and Experience Minimum 4-6 years business analyst, or other relevant experience, required Financial services industry experience strongly preferred Experience working in Agile/Scrum framework preferred Strong communication skills required Willingness to take on new responsibilities as the environment evolves and new skills are needed Self-starter who takes initiative to accomplish tasks independently or with minimal guidance from supervisor Strong analytical skills; experience working with Data and Data Warehousing / Reporting platforms Education and Certifications Bachelors Degree, required Concentration in Computer Science, Information Systems, or other relevant field preferred Scrum certifications (e.g. Certified Product Owner) a plus. Position-specific Technical Requirements Experience in writing business requirements or user stories required. Experience in documenting business processes required. Experience in software testing a plus. Experience training users a plus. Experience providing user support a plus.

About Position / Position Summary Boeings Information Digital Technology and Security (IDT&S) team is currently looking for a Global IT Tech Lead to join their Global IT Team in Bengaluru, KA. The Global IT Tech Lead is responsible for supporting management in IT Operations within the given region - India. This position reports to Sr. Manager, Global IT Operations, India. This position consistently interacts with End User Support Specialists, Global Fulfillment Specialists, Asset Management Teams and Technology Designated Experts. The amount of travel may reach up to 10% of working time as driven by new projects, continual service improvement activities and site visits where needed. Expected significant amount of off-hours activities to coordinate globally dispersed teams and incident escalation support. This role will be based out of Bengaluru, India. Position Responsibilities: Technical: Coordination of tools and processes delivery for special projects. Coordinates pilot programs participation for technical teams. Provides Incident escalation support to the regional support teams. Reach back to technical experts both in IT International, IT&DA Stakeholders and Service Providers. Engages in Global and Regional Technical information exchange meetings. Provides and coordinates executive support for the region. Lead IT Infrastructure Services escalations elevated to Operations Management by Business. Lead Major Incident & Problem Management with IT Technicians. Troubleshoots and resolves technical issues, especially complex issues that span multiple pods Executive Computing Services Performing to Expectations positive Customer Satisfaction, Incident Management Against SLA Works with enterprise & regional product managers to realize, deliver and monitor progress for the regional product roadmap. Works with BISO and IT Global Product Compliance & Quality Tech lead for enterprise & regional audit/compliance requirements. Team Support: Proactively immerses in new technologies and industry trends, bringing useful technologies into the team to improve product development velocity and quality Establishes technical training and coaching for regional IT teams. Conduct gap analysis, work with service owners to develop mitigation program Track Program performance. Advocates for changes on behalf of IT Team members. The flow down of new tools and products support processes. Provides mentorship to team members in meeting their goals. Formalization: Organizes, develops and maintains standards, knowledge base, metrics, tools and processes. Works with regional IT staff to create and evolve IT technical procedures. Ensure consistency of support tools and processes. Document and Ensure Risk, Issue & Opportunity (RIO) for IT Infrastructure Services. Lead IT Service Center improvements in partnership with Supplier. Contribute to IT Operations LRBP Process. Monitor and lead Duty Tech process for Techs in India. Leadership: Performs delegation role for Global IT Management. Technical Project Management for requirements Collaborate with stakeholders in the Enterprise to deliver technical solutions to business users in India. Engages and represents Global IT Operations with business side stakeholders. Drive process improvement, establish and maintain standardized procedures, ensure compliance, and implement best practices for enhanced efficiency, delivering business outcomes. Guides team development efforts, identifying skills necessary for successful product delivery and providing technical leadership and mentorship to teams. Strategy: Reinforces provided guidance and strategy to the IT teams in India. Basic Qualifications (Required Skills/Experience): Bachelors degree is required with 8 Plus years' related work experience or a masters degree with 7 Plus years of experience. A minimum of 8 years of experience in Industry and at least two years as Team/Tech Leader position. Extensive knowledge of a broad range of computing systems, hardware and software. Superior knowledge of company IT Infrastructure, standards and solutions. Business environment professionalism and etiquette. Passion for leadership and supporting team members success. Organizational skills: Project management, meeting management and driving to desired outcomes. Strong communication skills. Ability to take initiative. Process and details oriented. Business environment professionalism and adequate. Global insights into regional culture and language. Preferred Qualifications (Desired Skills/Experience): The candidate is preferred/desired to have technical & certification such as CCNA, MCSA, ITIL. Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 8 plus years' related work experience or masters degree with 7 plus years of experience with an equivalent combination of education and experience. This position does offer relocation within INDIA. Education Bachelor's Degree or Equivalent Required

Key Responsibilities: 1. Manage and maintain IT infrastructure, including hardware, software, and network systems. 2. Ensure the smooth operation of computer systems, and troubleshoot issues as they arise. 3. Provide technical support to users, either in person or via phone/email. 4. Develop and implement IT policies and procedures to ensure the security and integrity of our systems. 5. Conduct regular system backups and ensure that all data is securely stored. 6. Stay up to date with the latest IT trends and technologies, and make recommendations for improvements to our systems. 7. Collaborate with other departments to ensure that IT systems meet business needs. 8. Manage IT budgets and ensure that all expenditures are properly authorized. Strong technical knowledge of IT systems, including hardware, software, and network systems, Experience with cloud computing platforms, such as AWS or Azure , IT certifications, such as CompTIA A+, Network+, or Security+ , Bachelor's degree in Computer Science, Information Technology, or related field. At least 1 years of experience in IT, preferably in a similar role. Strong technical knowledge of IT systems, including hardware, software, and network systems. Excellent problem-solving and analytical skills. 5. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with IT service management frameworks, such as ITIL.

Looking for an Infrastructure engineer who is detail-oriented and proficient with Technologies, Operating systems, networking, Software, and Hardware. The engineer will be responsible for installing, configuring, maintaining, and administrating Windows servers, operating systems, active directory, and VMware. Provided complete IT technical support services and assisted global IT infrastructure setup for Greenfield project Management teams to ensure efficient business processes. Daily Administration & IT/IS Support for Plant Vadodara and Warehouse. Administrating/Monitoring Windows 2012, 2008, PhysicalVMWARE Servers, Application Server, Domain Server, File Server. Work with end-users, resolving their software and hardware issues in an Efficient manner. Configuration of iPhones, Smartphones & IPad, etc. Mail ID and Windows ID creation and configuration CCTV setup and maintains To ensure strict adherence to Companies security policies like portable devices restrictions etc. Active Directory administration for all India locations, Manage Users, groups, and support. Assist, Plan & Implement the up- gradation of Hardware Software on Live Servers Inventory records and License for all IT Assets (software and Hardware) Established process improvement strategies that drove positive changes and resulted in a 100% IT incident remedy rate. BCPDR Plan for IT Infrastructure. Liaising with the external agencies to ensure timely completion of the projects Incorporating technical zero fault suggestions for efficient implementation with the Department Heads. Supervising the use of IT inventory and consumables and ordering as and when required for I T Maintenance and Server room functions Imparting IT Orientation to New Recruits. Planning Prepare yearly CAPEX budget for IT India as per requirements. And Monitoring Vendor Management (ISP/IT consumable/Hardware ) UPS

We are looking person with Laptop chip-level repair Diagnose, troubleshoot, and repair devices. Provide recommendations for problem resolution. Explain complex technical issues to customers in a non-technical, simple-to-understand manner. Provide repair and replacement estimates to customers Ensure that all repairs meet or exceed the Laptop Motherboard. Infinity quality standards. Greet customers in a friendly manner and maintain a positive work environment. Answer phone calls to the store with a professional, courteous, and friendly demeanor. Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations. Keep track of all devices and inventory while safeguarding all store stock Utilize the point-of-sale system to maintain an accurate record of customer information and the real-time status of each repair. Maintain the cleanliness and professional appearance of the store. Chip Level troubleshooting and circuit tracing in laptop & desktop motherboards. Troubleshooting and final test of Electronics and measuring instruments. Preparing troubleshooting guide for laptop & desktop motherboards using schematics. Repairing motherboard at L2 n L3 Level. Chip level repairing for Notebook motherboards for AMC. BGA Chip repairing/ Replace... Identify, Analysis & troubleshoot the issues. Signal Tracing, Schematic Reading. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Life insurance Paid time off Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental pay types: Commission pay Overtime pay Performance bonus Shift allowance Yearly bonus

Key Skills Required Excellent English Verbal and Written comms. Must have Grammar and Sentence construction skills as every single ticket needs email drafting to Clients/Users. Must have Calls, Emails and Chat etiquette to manage Users professionally. Must have International Inbound Call handling experience along with Email and Chat Supporting skills (Preferably UK). It must be technical troubleshooting related experience. IT Support experience is must (Calls, Chats and Emails). Must have worked in fast paced IT environment with capability to resolve ticket in a timely manner. Application Support is an added advantage. Candidates with Desktop support, network support, server support, infrastructure support & cloud support experience are welcomed. Must have the ability to navigate through multiple web applications while assisting Users. Ability to prioritise and manage workload. Experience using Microsoft Office Suite. Must have Incident Management knowledge. Responsibilities Must address all the queries raised by external/internal Users via all mediums like Calls, Emails and Chats. Should also be using Teams or other internal tools available for remote sessions when needed. Should find the root cause of the issue and resolve every single issue raised by the User in a professional manner. Should follow the process guidelines, SLAs and TATs set by the Organisation. Must learn all the Processes that include various Product versions, Web Admin navigations, Jira, Confluence, etc. Must have the ability to use multiple applications at the same time to assist Users and resolve their issues. Must take the complete ownership of every ticket assigned to the individual. Ownership of ticket processing includes initial response, follow-up, troubleshooting, liaising with other Departments to provide a complete and accurate information/resolution to Users. Same goes with reopen cases. Must be flexible to attend all training sessions and clear assignments/pass exams as assigned by the Reporting Manager or the Organisation (Meta-compliance, ITIL, etc). Should utilise the resources appropriately to contact the User. Example Should prefer calling the User as the first mode of contact followed by emails. Must be available for remote sessions to investigate User issues. IT Analyst must analyse every single ticket and identify the appropriate root cause using various applications and tools provided. Should work on colleagues Tickets in their absence. Should keep Reporting Manager updated of their ticket status at regular intervals. Must raise relevant queries to the second line of support when needed (non-accessible fields). To accurately log all customer interactions appropriately in the Organisations ticketing tools (Jira). Must prepare Training notes, Flow charts and any other task assigned by the Trainer during training. Should have working knowledge of MS office and be ready to work on basic reports needed. Must answer continuous calls (back-to-back) without compromising on quality. Must attend Emails, Chats and Calls simultaneously. However, can focus on one at a time when on Calls or Chats (Calls and Chat interactions will always be direct from UK Users). Should have the ability to manage multiple tickets concurrently. To carry out any other reasonable duties and responsibilities.

Demonstrates leadership in innovative problem resolution techniques. Provides support and assistance to others. Services may be directed by a service call management process or be performed as part of a team. Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance. Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times. Performs a full workload of technical services to IBM employees. Makes appropriate use of reference materials, support centers and diagnostic aids. Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment. Diagnoses equipment malfunctionsaccurately & promptly. Fully document all issues in an accurate and timely manner With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools. May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent Communication as well as Customer service skills and problem-solving ability. Mobile Device Skills. Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure. Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows. Knowledge of system configuration, physical and network connectivity. Ability to provide information and direction to others in a clear and concise manner. At least 2 years Windows support experience professionally and/or personally At least 2 years professional troubleshooting expertise Customer support experience and service focus Active listener with flexibility to modify approach and adapt to customer needs Ability to multi-task Proven problem solving skills Knowledge sharing Ability to handle pressure of high volume & to be a exceptional performer on a daily basis Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, youll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed. Furthermore, youll be in charge of filling our log books upon arrival to the clients site, but leaving out any excess mileage. Serving as a go-between among teams Being a part of the JLL family, youll be constantly collaborating with teams across the boardespecially in this role. As the person in charge, youll be central in supporting the transport team at the clients facility. Youll also be responsible for keeping in touch with our vendor supervisors. In addition, youll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as youll look into and prepare daily, weekly and monthly transport reports. Sound like you To apply you need to have: A strong drive toward excellence Working at JLL, youll see yourself working with many of the industrys premier talents and innovators. That is why you must have a laser beam focus on excellence. To land this job, you must be a graduate of any discipline with three to five years experience in transport management in a BPO setting. You must also demonstrate an aptitude in working with a team. Furthermore, you must have a solid background in developing and monitoring improvement programs.

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities Responsibilities: Support Desktop & Laptop OS Windows, Mac installation, configuration & troubleshooting Microsoft patches, AV and desktop application support Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices Install & troubleshoot standard software Email & Application Support Basic LAN IP address allocation, conflicts, able to differentiate the required network from others Wireless LAN troubleshooting Perform Install, Move, Add or Change (IMAC) at the workstation level AD domain Resolve Printer installation and sharing related issues (Network / Local Printer) Scanner relates issues/troubleshooting In case of hardware problems, escalate to hardware vendors Remote Support-Desktop and Remote Assistance Technical and Professional Requirements: : 5+ years of experience in Desktop support Strong Experience in windows 10 and 11 support. Able to manage a team of 10-20 members Mandatory to work 24X7 shifts Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years experience using PowerShell to automate task would be an added advantage. Preferred Skills: Domain->Network->Network Security Firewall & Policies Technology->Embedded Software->Wireless Technology->Backup Administration->Backup Technologies Technology->Database->Oracle Database Foundational->Service Management->ITIL Technology->Microsoft Technologies->Windows OS Technology->Database Administration->MS SQL Server->SQL Server Technology->EUC->EUC-Others Technology->Network-Firewall_and_Media->Juniper-Firewall Technology->Network-Load Balancer->F5->Load balancer Technology->SAP Basis Administration->SAP Basis Admin Technology->Infrastructure-Storage-Administration->Server-Storage-Others Technology->Networking->Routing technologies

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities 5+ years of experience in Desktop support Strong Experience in windows 10 and 11 support. Able to manage a team of 10-20 members Mandatory to work 24X7 shifts Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years experience using PowerShell to automate task would be an added advantage. Preferred Skills: Technology->Database->Database- ALL Technology->EUC->EUC-Others Technology->Infrastructure-Storage-Administration->Server-Storage-Others->Pure Storage Technology->Storage Administration->NetApp

Responsibilities Support Desktop & Laptop OS Windows, Mac installation, configuration & troubleshooting Microsoft patches, AV and desktop application support Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices Install & troubleshoot standard software Email & Application Support Basic LAN IP address allocation, conflicts, able to differentiate the required network from others Wireless LAN troubleshooting Perform Install, Move, Add or Change (IMAC) at the workstation level AD domain Resolve Printer installation and sharing related issues (Network / Local Printer) Scanner relates issues/troubleshooting In case of hardware problems, escalate to hardware vendors Remote Support-Desktop and Remote Assistance Technical and Professional Requirements: : 5+ years of experience in Desktop support Strong Experience in windows 10 and 11 support. Able to manage a team of 10-20 members Mandatory to work 24X7 shifts Experience with scripting automation using Vbscript, powershell, or other scripting languages, with three years experience using PowerShell to automate task would be an added advantage. Preferred Skills: Technology->Infrastructure- Administration Monitoring->Remedy-Design and Remedy-Administration->Service Now Technology->Backup Administration->Backup Technologies Technology->Infrastructure-Storage-Administration->Permanent Storage Technology->SAP Technical->SAP Basis Technology->SAP Technical->SAP HANA Technology->Mobility - Middleware->Mobility - Middleware - ALL Technology->Infrastructure-Server Administration->Active Directory Technology->Backup Administration->Dell Netvault Technology->EUC-AppCompatibility->Citrix AppDNA Technology->EUC->EUC-Others Technology->EUC-VDI->Citrix XenDesktop Technology->Middleware Administration->Middleware Administration-Others Technology->Infrastructure-Server Administration->Linux Admin Technology->Server-OperatingSystemAdministration->Windows Server Admin Technology->Server-Virtualization->Vmware-ESX->Vmware Technology->Server-Virtualization->Vmware-vSphere Technology->Storage Administration->EMC Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Monika 7869365175 *Kanak 8982889979 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

The Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, and peripherals That includes installing, diagnosing, repairing, maintaining, and upgrading all end user organizational hardware and equipment while ensuring optimal workstation performance The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required Knowledge & Experience: Provide remote support for end user devices and break-fix for users Coordinate onsite support with End User and Dispatch technicians when required Collaborate with the team to create Documentation and SOPs Resolve and update tickets assigned to you within the customer's SLA Experience providing support in-person, via chat, email or phone Experience in an On-site Technical Support environment A knowledge of Ticketing tools, like Ivanti, service now, etc is preferred or similar ticketing system desired Demonstrate knowledge in all activities associated with incident, problem, and request resolution management of end user PC hardware and software issues in a Windows operating environment Experience Resolving issues on Microsoft Windows Operating Systems as well as Microsoft Office Products

Altiris Endpoint Mgmt-Deskside;BMC Remedy;CITRIX;Google Apps Administration; Windows Administration Microsoft Exchange;Office 365 AdministrationAirwatch:MDM Deskside;IT Asset Management;Bomgar - Deskside;Microsoft MDM;Citrix XenServer; Citrix Xen Deskside;Citrix XenApp Deskside;Messaging and Collaboration;Vault;End User Computing Architecture;EUC Product Management;Global Account Management; HW Mnanagemt Endpt -Deskside;Image (Build/Upgrade)-Deskside;Image Supp/Deployment Deskside;Install Shield;LCS/OCS/Lync:Msg and Collab; Linux - Deskside;Macintosh - Deskside;Managed Print Service-Deskside;MobileIron:MDM Deskside;Network Access Control;Networks - Deskside;Lotus Notes;Other Deploymnt tools-Deskside;Other Devices - Deskside;Patch Management;Service Desk;Service_Delivery:Shift Lead_WP;Service_Delivery:Tower Lead_WP;Service_Delivery:Track Lead_WP;Microsoft Sharepoint

JD: Desktop Support Engineer Scope Our client is looking to recruit a Desktop Support Engineer on an ongoing contract basis to provide support to its large user community in its Singapore Campus along with the deployment of new technology to the business. The successful candidate will be dealing with support issues escalated from their IT Service Desk function along with providing BAU systems administration and supporting the business on project-based requirements encompassing: Performs installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software Assists in the setup and operation of audio-visual hardware as required by end-user Determine appropriate hardware and software based on corporate policy and end-user requirements Respond to incidents within SLA or within a timely manner with the appropriate level of urgency, and follows up with customers on all issues Disconnects, moves and reconnects desktop technology hardware for single user, multi-user and office moves Roll-out, deploy and upgrade Desktop Devices using imaging tools such as SCCM Assist in administration and maintenance of technology infrastructure components May assist in installation, maintenance, troubleshooting and repair of office telephony system Uses corporate incident management system to record and track all support work Maintains accurate hardware and software records for corporate assets

Responsibilities: * Provide desktop support * Maintain network infrastructure * Troubleshoot network issues * Collaborate with IT team on projects * Ensure data security compliance

Job Description:- 1. Provide first-level support for end-user desktops, laptops, printers, and mobile devices. 2. Assist users with login issues, password resets, and system access. 3.Respond to service requests and incidents via ticketing systems (e.g., Zoho Service Desk Plus, Service Now, Jira, Fresh service). 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Troubleshoot basic LAN/WAN issues, Wi-Fi connectivity problems, and VPN access 7. Coordinate with the network team for advanced troubleshooting and resolution 8. Generate reports on recurring issues, system performance, and support trends. 9. Assist users with login issues, password resets, and system access. 10. Maintain documentation for technical procedures, configurations, and knowledge base articles. If Interested mail me on anjali.bahukhandi@progressive.in

You are a skilled and dedicated System Administrator responsible for managing and maintaining the IT infrastructure at SyamaDynamic Integrated Services PVT. LTD. Your role involves handling server management, networking, cloud services, and desktop support. You will be managing website platforms, security systems, and providing support for various IT-related tasks. As a System Administrator, you will administer, maintain, and troubleshoot servers running on Linux and Windows platforms. Regular updates, patches, and backups are part of your responsibilities. You will configure and manage firewalls to ensure network security, oversee networking tasks, and set up and maintain network infrastructure. Additionally, you will manage cloud infrastructure on AWS or Azure, monitor and optimize cloud resources for performance and cost-efficiency. Website management duties include managing websites built on WordPress and PHP, ensuring availability, security, and performance. Providing technical support for desktop systems, resolving user issues through a ticketing tool, and using ticketing tools to track and manage IT support requests are also part of your role. You will install, configure, and maintain CCTV systems, ensuring proper functioning and security of access points and biometric attendance systems. Implementing and managing DLP and endpoint security measures, monitoring and responding to security threats and incidents are essential. Your qualifications include proven experience as a System Administrator or Network Administrator, strong knowledge of server management, firewalls, network management, cloud services, and proficiency in managing websites using WordPress and PHP. A Bachelor's degree in Computer Science, Information Technology, or related field is required, along with relevant certifications such as CompTIA Network+, CompTIA Security+, AWS Certified Solutions Architect, or Microsoft Certified: Azure Administrator Associate. Strong problem-solving skills, attention to detail, communication, and interpersonal skills are necessary for this role. Benefits include cell phone reimbursement, commuter assistance, health insurance, internet reimbursement, leave encashment, paid sick time, and provident fund. The job type is full-time, permanent with day shift, fixed shift, performance bonus, and yearly bonus. Secondary(10th Pass) education and at least 3 years of system administration experience are preferred. Willingness to travel up to 25% is also preferred. The work location is in person.,

As a skilled IT professional, you will be responsible for a wide range of tasks related to network infrastructure, device maintenance, technical support, and system monitoring. Your primary duties will include: - Configuring and monitoring the firewall (Sonic-wall) for DHCP IP assignment and ensuring internet connectivity without a license. - Maintaining and troubleshooting LAN network, including documentation management. - Providing maintenance and support for desktops, laptops, projectors, local printers, and rental Xerox machines. - Offering technical support to regional marketing staff through remote control tools. - Monitoring and maintaining physical servers, managing active directory user delegation, file sharing, and backups while keeping detailed documentation. - Managing cloud c-panel email servers, creating email IDs, and configuring/troubleshooting MS Outlook with proper documentation. - Performing daily backups (Auto backup) of tally data, managing vendor permissions, and creating new vendors as required. - Creating biometric IDs for employees following the defined process. - Maintaining and monitoring CCTV systems for computers and mobile devices according to established procedures. - Coordinating with vendors for updates and modifications to CMR marketing software. - Troubleshooting EPABX issues in collaboration with the maintenance team and maintaining accurate documentation. - Monitoring cloud Azure servers, creating user profiles for new employees, managing auto-backup processes, and restoring data when necessary, with detailed documentation. - Managing new mobile connections and issues by coordinating with the Airtel relationship manager and maintaining proper records. - Ensuring the maintenance of the server room A/C system to minimize downtime. This is a full-time position with a day shift schedule that requires in-person work at the specified location.,

The IT Executive position at our company requires a minimum of 6 years of experience and is located at Ansari Road, Daryaganj 110002. The working hours for this role are from 7:30 AM to 4:30 PM, Monday to Saturday. As an IT Executive, your responsibilities will include managing all network equipment to ensure uptime, attending incident management calls, and creating diagrams based on process and location requirements. The ideal candidate should have experience working in a broking company and possess skills in switching, routing, security management, hardware networking, firewall maintenance, software installation, system administration, and desktop support. If you are a proactive individual with strong technical skills and experience in the mentioned areas, we encourage you to apply for this position.,