5835 Desktop Support Jobs - Page 29

Answering calls, emails, and ticket submissions Logging issues and resolutions Troubleshooting and diagnosing issues Providing solutions to issues Escalating unresolved problems to higher levels of support Advising users on how to use software and hardware Updating software and installing new software Grant Account Access Roles and Responsibilities Answering calls, emails, and ticket submissions Logging issues and resolutions Troubleshooting and diagnosing issues Providing solutions to issues Escalating unresolved problems to higher levels of support Advising users on how to use software and hardware Updating software and installing new software Grant Account Access

The Hemisphere is looking for IT to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. Your Profile Should have hands-on experience in Rulestream VIA customization (Mandatory). Experience in VIA customization and configuration, ETO, CTO process. Strong experience in VIA customization ...

Excellent verbal and written communication Expertise in Network Switching, Routing, WAN & Office wireless connectivity Advanced knowledge of Windows Server (2008-2019), Windows 7/8/10, Linux and Mac OS. Experience with workstation management system and desktop imaging. Knowledge of Office 365, OneDrive, and Microsoft Endpoint Manager (Intune). Knowledge of Azure AD Experience on using ITSM tools such ServiceNow. Strong organizational and time management skills Experience with MS Office applications (Word, Excel, Outlook) ITIL, CCNA and MCSE certification or equivalent work experience - preferred. Knowledge in AV setup for meeting rooms/conference rooms using MS Teams Ensure compliance with I...

We are hiring for Technical Support Executives for a leading MNC in Coimbatore . Candidates should have good communication skills and technical support knowledge. Immediate joiners preferred. Handle customer queries via call or voice. Troubleshoot basic software, hardware, and network issues. Log issues and provide timely resolutions. Escalate unresolved cases to higher teams. Maintain customer satisfaction and quality standards. Contact Details Email: aslam@manningconsulting.in Mobile: +91 88909 36366

1. Asset Management (Primary Focus): Maintain accurate and up-to-date records of all IT assets (hardware, software, peripherals, licenses). Track the full asset lifecycle from procurement to deployment, maintenance, and disposal. Conduct regular physical and digital asset audits and reconciliations. Ensure all assets are properly tagged, labeled , and inventoried. Collaborate with Finance, Procurement, and IT teams for budgeting, compliance, and purchasing. Update and manage records in the asset management tool (e. g. , ServiceNow) . Ensure Just-In-Time inventory support for the region. 2. Desktop Support: Provide Level 1 and Level 2 IT support for internal users (hardware, software, periphe...

We are looking for a skilled Information Technology (IT) Supervisor to join our team in the Hotels & Restaurants industry. The ideal candidate will have 3-5 years of experience in IT supervision and a strong background in managing technology operations. Roles and Responsibility Supervise and manage the implementation of IT systems and infrastructure. Coordinate with various departments to ensure seamless integration of IT services. Troubleshoot and resolve technical issues efficiently. Develop and implement IT policies and procedures. Conduct regular audits to identify areas for improvement in IT systems. Collaborate with the management team to align IT strategies with business objectives. J...

Knowledge of PC hardware both Desktops & Laptops. Vendor coordination for hardware Should know installation of Windows operating system such as Windows 10. Outlook and Office 365 Video calling room check Good technical knowledge, Manage VIP support for senior management & have good communication. Handling escalation calls Data Backup Administrating LAN Networks. DNS/DHCP Intune-Autopilot to configure desktops/laptops Technical assistance which includes troubleshooting of operating systems Providing support to Management. Willing to provide remote support as well as end user support Email id : albina.shere@pentgon.co.in

Role: Desktop Support Engineer Experience: 3+ Years Roles and Responsibilities Provide L1 technical support for desktops, laptops, and printers. Troubleshoot hardware issues and perform OS installations (Windows/Linux). Manage system backups and OS reinstallations to restore configurations. Install and configure essential applications and licensed software. Configure licenses and environmental variables. Troubleshoot basic networking issues (LAN, Wi-Fi, IP configuration). Install and configure printers (USB, shared, and network). Support video conferencing devices and collaboration tools (Microsoft Teams, Webex). Coordinate with OEMs for warranty support and raise tickets when required. Perf...

Description: POSITION OVERVIEW : Helpdesk Analyst - POSITION GENERAL DUTIES AND TASKS : General Duties and Responsibilitie s:In this role you will be responsible for: Responsible for SLAs & KPIs Responsible for customer/stakeholder relationship management. Provide cross functional support Managing 24x7 Operations Responsible for the performance of the teams, team leads Responsible in terms of best practice sharing, team building exercises, guidance and mentoring team member Responsible for upskilling / cross skilling team members Requirements for this role include: Must have 5 solid years of Service Desk experience, 1 years in managing delivery for service desk. Sound Industry Domain Knowled...

Service desk Support Engineer | Job Description Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both ...

Supporting laptops, desktops, printers and other end-user devices; including application support, basic Networking. Deploy, maintain, troubleshoot, install and configure. Configure apps on cloud and biometric interfaces. Required Candidate profile Good verbal and written communication skills Taking ownership of the work assigned. Need a minimum 1-year commitment. Perks and benefits as per standard company policies...

Supporting laptops, desktops, printers and other end-user devices; including application support, basic Networking, Server backup activities. Deploy, maintain, troubleshoot, install and configure. Contribute to and maintain systems standards. Required Candidate profile Good verbal and written communication skills Taking ownership of work assigned. Need minimum 1year commitment. Perks and benefits as per standard company policies...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Fresher also eligible *1 year+ International Technical support Experience *2 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Yashashvi 8982889979 *Monika 7869365175 ## NO PLACEMENT CHARGES ## DIRECT I...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Dear Candidate, PFB the JD. Job location :Hyderabad Mode: WFO Job Description for Help-desk Support Engineer: One Liner : Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability to, Hold clear, spontaneous, and productive conversations via phone. Write detailed, grammatically correct support emails and chat responses. Communicate complex technical issues to non-technical users...

BPO- Hiring For Technical E Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Experience in Technical Customer Service Mandate - 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Service desk Support Engineer | Job Description Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both ...

Service Desk Support Trainee | Job Description One Liner : Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability to Hold clear, spontaneous, and productive conversations via phone. Write detailed, grammatically correct support emails and chat responses. Communicate complex technical issues to non-technical users in an understandable manner. You will be employed with Movate T...

Role & responsibilities: Candidate should be available for 24 * 7 environment & should join on Immediate to 15days basis Ticket Management: Prioritize and resolve IT support tickets as per SLA guidelines. Classify incidents based on priority and escalate when necessary. Maintain detailed documentation of issues and resolutions. Technical Support & Troubleshooting: Configure and troubleshoot VPN connectivity issues for secure remote access. Assist with Outlook configuration, including email setup, PST, and OST file management. Resolve issues related to MS Office Suite and ensure smooth functionality. Manage Active Directory (AD) tasks such as user account creation, password resets, and access...

Role & responsibilities Establishing a sound IT infrastructure that enables effective performance and ensuring organisation's shift towards digital infrastructure Ensuring high performing and 24*7 up and running mail server, cloud processor and sufficient storage facilities Ensuring all networking channels are performing at optimum levels- near zero downtime Taking care of all the backups and ensuring a safe and secure repository of Outlook backups Ensuring bandwidth monitoring and measuring bandwidth usage by user, device and apps Ensuring all the relevant software updates and hardware upgrades happen in real time Ensuring a seamless and uninterrupted IT management in the organisation and b...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...