3855 Desktop Support Jobs - Page 26

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Active Directory Networking Concepts Basic server Knowledge Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Knowledge in DNS,DHCP 2015 to 2025 batches Male candidates only

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Networking Concepts Knowledge of network troubleshooting, Ethernet and IP configuration 2015 to 2025 batches Male candidates only

Any Graduate with 1 Year of Exp in Technical Support Process :- Service Desk Location :- Pune Ctc :- 4LPA + Inc For more Info Call or WhatsApp Simran @ 9604925913 Required Candidate profile Any graduate with 1 year of exp in Technical Support with voice process (international) Excellent communication Immediate joiners Perks and benefits Cab Facilities Performance based Inc

You will be responsible for providing technical support to enterprise users, assisting with desktop setup, resolving operating system issues, connectivity problems, email troubleshooting, security concerns, and software licensing queries. Your role will involve addressing client requests promptly, maintaining high standards for ticket resolution, and delivering exceptional client service. We are looking for candidates with previous experience supporting enterprise clients, excellent English communication skills, and a minimum of 1 year of experience in desktop or IT support roles. This is a full-time, permanent position based in Mohali, India, with a night shift schedule.,

Description: Job Description Customer Retention Associate: What you will do: 1. Be part of a 24x7 SMB Retention Team 2. Triage issues coming from various channels such as phone, chat, email or web portal (Blended process) 3. Prioritize customer urgency and issues 4. Search and reuse information from internal information repositories 5. Log all incidents, requests and customer interactions into the case management system 6. Drive issues through the organization with urgency 7. Assess customer sentiment at all stages during the communication 8. Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism 9. Understand the business impact of issues 10. Stay calm under stressful conditions while driving issues forward 11. Quickly learn and apply new knowledge and concepts Required Skills for the Job: 1. Maintain excellent knowledge of our products and services to understand customer's needs. 2. Respond to incoming requests for cancellation of services and build quick rapport with the customers using assertiveness and confidence to educate and persuade them to remain with us. 3. Apply sales/retentions methodologies and problem-solving strategies to best position retention offers and services while providing long-term, individualized solutions to customers and closing all saves with integrity. 4. Use appropriate questioning techniques to determine the exact nature of the contact and fully understand the customers request or issue. 5. Identify opportunities to turn dissatisfied customers into happy customers. 6. Document customer outcomes to add to our knowledge of reasons why customers choose to cancel their services with us. 7. Identify new business practices that could be introduced or suggest modifications to existing practices that could reduce the risk of customer cancellation. 8. Report regularly to their respective manager on all activities relating to the role. 9. Deliver a high quality, business to business support service resolving customer enquiries at the first point of contact wherever possible. 10. Always act in a mature and professional manner towards customers and all Adobe employees. 11. Communicate and articulate clearly with the customers (in both verbal and written communication), providing a professional and competent standard of phone and online support, with excellent spelling, grammar and attention to detail 12. Show confidence and willingness to assist customers in resolving any open requests for support, assistance, or information about their services 13. Follow documented procedure for the type of contact the customer needs using tools & resources to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.). 14. Demonstrate technical/procedure knowledge with the ability to provide an accurate and complete solution to the customer needs. 15. Manage all required follow-up work on time and aim to meet or exceed customers expectations

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Fully remote possible Full Time 1 July 2025 Job Title: Salesforce Developer Company: LIXIL International Location: India Department: IT Digital Reports To: Leader, IT APAC Job Purpose: This position is a highly skilled Salesforce Application Support Specialist to provide support to LIXIL International across APAC countries This role is crucial for maintaining the stability and performance of LIXIL's Salesforce ecosystem, encompassing Sales Cloud, Service Cloud, Field Service, Marketing Cloud, and related integrations The ideal position will possess strong technical expertise, excellent problem-solving abilities, and a collaborative approach to ensure a seamless user experience This role involves troubleshooting complex issues, fulfilling service requests, advising on best practices, contributing to continuous platform improvement, and collaborating with LIXIL's internal teams, Responsibilities Provide timely and effective support to end-users experiencing technical issues with Salesforce and associated applications, Investigate, troubleshoot, and resolve escalated incidents, documenting root causes, solutions, and preventative measures, Fulfill service requests, including user management, data updates, basic configuration adjustments, and testing of Salesforce critical updates (currencies, custom metadata), Provide specialized support for Salesforce integrations with Outlook/Google Suite, Single Sign-On (SSO), MuleSoft APIs, and other connected systems, Analyze and assess the feasibility of change requests, providing high-level solution overviews, detailed effort estimations , and recommendations to business leaders, Proactively identify potential issues and areas for improvement within the Salesforce platform, suggesting solutions for increased robustness and efficiency, Foster strong relationships with support teams, providing guidance, training, and knowledge transfer Utilize designated communication channels, Maintain accurate and comprehensive documentation of all support activities, including incident reports, service request logs, and change request assessments Contribute to regular reporting on support performance, Participate in the entire application lifecycle, focusing on coding and debugging, Perform unit tests to optimize performance, Assist in configuring Salesforce settings, profiles, roles, and permissions to meet user needs, Work with developers to implement minor customizations and enhancements to Salesforce objects, workflows, and processes, Qualifications Bachelor's/Master's degree in Computer Science, Engineering, or equivalent industry experience, Minimum of 5 years of progressive experience in Salesforce delivery management, business analysis, and technology 2+ years of experience providing L3 Salesforce support in a complex enterprise environment, Deep understanding of Salesforce Sales Cloud, Service Cloud, Field Service, and Marketing Cloud, Proven experience with Salesforce configurations, customizations, Visualforce, Lightning Web Components (LWC), Aura components, web services, SOQL, Visual Force, Visual Studio Code/Eclipse IDE, Data Loader, Reports and Dashboards, Strong integration experience, specifically with Outlook/Google Suite, SSO, and MuleSoft, Hands-on experience with source control tools, Knowledge and experience with Salesforce static code analysis tools, Knowledge of CI/CD tools, Mulesoft, or integration with 3rd party systems (e-g , SAP) is a plus, Familiarity with Agile and SDLC methodologies, Excellent analytical, problem-solving, and troubleshooting skills, Outstanding communication, interpersonal, and collaboration skills, Ability to work independently and as part of a distributed team, Salesforce certifications: Certified Platform Developer I &II are mandatory (e-g , Administrator, Platform App Builder, Service Cloud Consultant are highly desirable),

E-City, Bangalore | WFO | US Night Shifts Min 1 Yr Exp (Int’l Voice Tech Support – Service Desk) Up to 4 LPA + Allowances + Incentives Both way cabs | Immediate Joiners | Absconded not considered Contact: 9828833126

Role & Responsibilities: Handle user tickets for hardware, software, and networking issues. Assist in installation, configuration, and troubleshooting of systems and peripherals. Maintain, upgrade, and replace hardware/software as needed. Monitor and ensure smooth functioning of Windows & Linux environments. Manage user accounts, permissions, and access in Active Directory. Perform routine system checks, updates, and backups. Support network-related tasks (IP, DNS, DHCP, security). Maintain documentation, asset tracking, and incident reporting. Skill Set: Basic knowledge of Windows/Linux OS, Active Directory, DNS, DHCP. Familiarity with networking concepts, system monitoring, and backups. Good problem-solving & communication skills. Hands-on exposure to tools like TeamViewer, M365, antivirus/firewall solutions (preferred). Proficiency in MS Office (Excel, Word, PPT). Experience: 0 2 years in System/Network Administration. Qualification: Graduate in IT/Computer Science (Diploma in Windows/Linux/Networking preferred).

Position: Technical Support Officer Voice (International Process) Salary: Up to 26,000 in-hand + Incentives + Appraisals + Cab Facility Eligibility Criteria: Graduate or Postgraduate (No current students) Fresher ( CCNA or CCNP ) course is required Strong English communication skills LOCATION - NOIDA ( BOTH SIDE CABS ) COMPANY NAME - TECH MAHINDRA Key Responsibilities: Voice-based Technical Support for international customers Networking, troubleshooting, and resolution Internal team collaboration Contact - 9289947801 ( HR RAHUL )

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues on Windows, macOS, and Linux platforms. Configure network settings for optimal performance and security using Intune, Defender, Entra, NAGIOS tools. Manage inventory of company devices using Microsoft Azure services such as Azure Active Directory (AAD) and Azure Device Management (ADM). Collaborate with other teams to resolve complex technical issues related to desktop configuration management. Desired Candidate Profile 5-8 years of experience in Desktop Support Engineering with expertise in Windows Troubleshooting, Mac Troubleshooting, Network Configuration & Desktop Troubleshooting. Strong understanding of Microsoft Azure services including AAD & ADM for device management. Proficiency in configuring various operating systems like Windows/Linux/Mac OS X. Flexible and available to work in a 24/7 environment as necessary.

Attulya Bhaarat software solution is looking for SOFTWARE TEST ENGINEER to join our dynamic team and embark on a rewarding career journey Excellent software troubleshooting skills Ability to design and write complex software testing procedures Presenting test reports to management and suggesting software fixes Finalizing and documenting testing procedures You will be responsible for evaluating software functions and designing test protocols to ensure that products work as intended

NimbusFlow is looking for System Administrator to join our dynamic team and embark on a rewarding career journey Installing, configuring, and maintaining servers, network equipment, and storage systems to ensure high availability and performance Managing and maintaining systems security, including firewalls, access control, and security protocols, to ensure the confidentiality and protection of sensitive dataMonitoring systems performance and capacity, and making recommendations for upgrades and improvements Responding to technical support requests and resolving technical issues, including troubleshooting hardware and software problems Performing regular backups and disaster recovery operations, ensuring the availability and integrity of data Managing user accounts and permissions, and maintaining accurate documentation of systems configurations and changes Collaborating with other teams and departments, such as IT, operations, and security, to ensure that systems align with business needs

Responsibilities: * Collaborate with team on troubleshooting technical issues * network, wifi troubleshooting * Provide desktop, IT, hardware & system support * Troubleshoot software issues promptly

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,

Key Responsibilities: End-User Support: Providing first-level technical support to end-users via phone, email, and remote desktop. Troubleshooting common hardware and software issues on workstations and laptops. Resolving user account and password problems. Assisting with installation and configuration of software applications. Providing guidance on the use of common office applications (e.g., Microsoft Office Suite). Troubleshooting issues with conference tools (e.g., Zoom, Teams). Incident Management: Logging and tracking incidents in the ticketing system. Prioritizing and resolving incidents according to severity. Escalating complex issues to higher-level support teams. Desktop Support: Deploying and configuring workstations and laptops. Installing and maintaining operating systems (Windows 10, Windows 11). Applying software patches and updates. Configuring network settings and printers. Knowledge Base Management: Creating and maintaining knowledge base articles to document common issues and solutions. Sharing knowledge and best practices with the team. Qualifications: Strong understanding of Windows operating systems (Windows 10, Windows 11). Basic knowledge of network concepts and troubleshooting techniques. Excellent customer service and communication skills. Ability to work independently and as part of a team. Strong problem-solving and troubleshooting skills. Ability to learn new technologies quickly.

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Asset Management Good to have skills : Asset Life Cycle ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for software support.- Continuously improve processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Asset Management.- Strong understanding of asset life cycle management.- Experience in software troubleshooting and issue resolution.- Knowledge of ITIL framework for service management.- Familiarity with incident management tools.- Ability to work under pressure and meet deadlines. Additional Information:- The candidate should have a minimum of 5 years of experience in Asset Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications function seamlessly within the existing infrastructure. You will engage in problem-solving activities, contribute to key decisions, and manage the development process to deliver high-quality applications that align with business objectives. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system configuration and performance tuning.- Experience with database management and backup strategies.- Familiarity with application lifecycle management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Maintenance and Repairs: Perform routine maintenance tasks and repairs on utility systems and equipment to ensure they function efficiently and safely. This can involve inspecting, cleaning, and replacing components as needed. Troubleshooting: Identify and diagnose issues with utility systems, equipment, and infrastructure. Troubleshoot problems, determine the cause of malfunctions, and implement solutions to restore functionality. Installation: Assist in the installation and setup of new utility equipment, infrastructure, or systems. This may involve connecting utility lines, installing meters, or setting up communication networks. Emergency Response: Respond to emergency situations such as power outages, water leaks, gas leaks, and other utility-related emergencies. Follow established protocols to address emergencies and ensure public safety. Meter Reading: Collect data from utility meters to monitor consumption and ensure accurate billing. This involves recording readings, updating databases, and communicating with customers regarding usage. Customer Service: Interact with customers and the public in a courteous and professional manner. Address inquiries, concerns, and service requests, and provide information about utility services and procedures. Documentation: Maintain accurate records, logs, and documentation related to maintenance, repairs, inspections, and other tasks. This documentation is essential for tracking work performed and complying with regulatory requirements. Safety Compliance: Adhere to safety regulations, protocols, and guidelines when working with utility systems, equipment, and hazardous materials. Ensure personal safety and the safety of others while on the job. Equipment Operation: Operate specialized equipment and tools required for utility maintenance and repairs. This could include vehicles, power tools, testing equipment, and safety gear. Collaboration: Work collaboratively with other utility staff members, supervisors, and external contractors to coordinate tasks, share information, and ensure the smooth operation of utility systems. Training and Development: Stay updated on industry trends, new technologies, and changes in regulations relevant to utility services. Participate in training programs to enhance skills and knowledge. Physical Requirements: Utility staff positions may involve physical work, including lifting heavy objects, working in confined spaces, and being exposed to various weather conditions.,

Bulk Hiring for Tech Support Associate Salary upto 40k per month Rotational Shifts 5 Days working Both side cabs Location: Gurgaon / Noida UG/ Grad with min 6 months exp required. Good Comms skills HR Deepali: 9650092537 Harpreet: 9501852537

Role: Sr. Systems Engineer Experience: 2-4 Yrs Experience Skills: IT Support, IT Operations, AD server, Desktop support Salary: 5.5 LPA Shift: 24*7 Edu: BE/B.Tech Location: Pune Regards, Pavithra 7845818147

Capitalcow Research is looking for Job - Business Dev. Executive (Field/No Office Visit) to join our dynamic team and embark on a rewarding career journey. Familiarizing yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Suggesting upgrades or added products and services that may be of interest to clients. Crafting business proposals and contracts to draw in more revenue from clients. Negotiating with clients to secure the most attractive prices. Equipping staff with the technical and social skills needed to enhance sales. Reviewing clients' feedback and implementing necessary changes. Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Connectpair is looking for IT Technician to join our dynamic team and embark on a rewarding career journey. Technical Support: Provide first-line technical support to users via phone, email, or in-person to troubleshoot and resolve hardware, software, and network issues. Hardware Maintenance: Install, configure, and maintain computer hardware components such as desktops, laptops, printers, and peripherals. Software Support: Install, update, and troubleshoot software applications, operating systems, and ensure proper licensing compliance. Network Administration: Assist in network configuration, setup, and troubleshooting issues related to LAN, WAN, routers, switches, and wireless networks. Security Management: Implement and maintain security measures such as antivirus software, firewalls, and data backup systems to protect against cybersecurity threats. System Upgrades and Maintenance: Perform system upgrades, patches, and routine maintenance tasks to ensure optimal system performance and security. Documentation: Maintain records, documentation, and logs of IT systems, issues, resolutions, and configurations. User Training: Provide basic IT training to users on software applications, security best practices, and IT policies. Requirements:Diploma or degree in Information Technology, Computer Science, or related fields. Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software applications. Troubleshooting skills and the ability to diagnose and resolve technical issues. Familiarity with networking concepts, protocols, and basic cybersecurity practices. Excellent communication skills and the ability to interact effectively with users to understand and resolve their IT concerns.

Role & responsibilities Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting referred candidate profile. 11. Basic knowledge of MAC.

We are seeking for a highly motivated FMS Engineer to join our team Designation-FMS Engineer Degree-Bachelor's Location-Andheri Key Responsibilities:- Computer Hardware Maintenance Windows & MAC OS Installation, troubleshooting, configuration End User Windows & MAC patches VIP User Support Antivirus Installation in Client Machine and troubleshooting Microsoft Outlook & Office 365 configuration & troubleshooting One Drive Configuration VC Configuration & Teams Meeting/ Zoom etc troubleshooting Handling and Managing Ticketing Tool. Projector Installation Coordinate with OEM & Vendors for Parts & Engineers Any Mail configuration & Troubleshooting example Gmail etc

Full-time hybrid role managing 24x7 IT support. Responsibilities include system monitoring, troubleshooting hardware/software, AD & patch management, user support (Windows/Mac), vendor coordination, and providing L2/L3 support & team guidance.