3855 Desktop Support Jobs - Page 25

Key Responsibilities: Manage daily IT tasks: laptops (Windows/macOS), printers, networks, and hardware. Maintain IT asset inventory and oversee issuance and lifecycle tracking. Lead device setup and onboarding/offboarding processes. Resolve IT tickets promptly and minimize downtime. Implement internal tools and integrations (e.g., HRMS, collaboration apps). Ensure IT security compliance: access control, backups, encryption, patching. Provide remote support for distributed teams. Collaborate with vendors for hardware support and procurement. Document SOPs, configurations, and troubleshooting steps. Use Gen-AI tools (e.g., ChatGPT) to automate support tasks and improve efficiency. Required Skills: 2-3 years of IT infrastructure/desktop support experience. Proficient in Windows/macOS and mobile device management. Strong networking knowledge (LAN/Wi-Fi, VPN, DNS, IP). Experience with Google Workspace and Microsoft 365. Excellent troubleshooting and communication skills. Nice to Have: Startup experience. Knowledge of scripting/automation (e.g., Bash, AppsScript). Familiarity with APIs and tool integrations.

Role & responsibilities Virtual Walk-in-L1 Desktop Support Engineer-Harita Techserv (TVS Group) Harita Techserv Pvt (TVS Group) - Hiring L1 Desktop Support Engineer Experience: Candidates should have 1-3 years of experience as Deskside support Engineer. No of Positions: 50 Job Locations: Mumbai , Delhi, Kolkata, Bangalore. Chennai, Ahmedabad , Gandhinagar , Pune , Hyderabad, Indore, BHUBANESWAR , Jaipur, Lucknow, Nagpur, CHANDIGARH , Kanpur, Nashik, Allahabad , Jodhpur, Patna Education Qualification: Any Diploma or bachelors degree Responsibilities: Troubleshoot and resolve common user issues related to desktops, laptops, peripherals (printers, monitors,etc.), and Windows operating systems. Perform basic hardware and software installations, configurations, and updates. Troubleshoot basic network connectivity issues. Monitor server performance and health using monitoring tools. Provide conference room and A/V support, including troubleshooting projectors, video conferencing systems,speakers, and microphones to ensure seamless meeting functionality. Assist users with remote access tools and virtual desktop environments (if applicable). Provide guidance and training on basic IT practices and troubleshooting techniques. Respond to user inquiries and requests for assistance through phone, email, chat, or in-person interactions. Utilize knowledge base articles, internal resources, and vendor documentation to resolve problems. Document incidents, track progress, and escalate complex issues to senior technicians or vendors when necessary. Maintain accurate records of all interactions with users, including tickets, logs, and resolutions. Provide clear explanations and updates to users throughout the resolution process. Stay up to date on best practices for desktop support or IT workspace management. Minimum 1 to 3 year of experience in a technical support role or related field Strong understanding of IT terminology, network, hardware, software concepts, and troubleshooting methodologies. Customer-focused approach with a commitment to providing excellent service. Ability to work independently and as part of a team. Excellent time management and organizational skills. If Interested Kindly share your resume to deepatharini@harita.co.in

Role & responsibilities Virtual Walk-in-L1 Desktop Support Engineer-Harita Techserv (TVS Group) Harita Techserv Pvt (TVS Group) - Hiring L1 Desktop Support Engineer Experience: Candidates should have 1-3 years of experience as Deskside support Engineer. No of Positions: 50 Job Locations: Mumbai , Delhi, Kolkata, Bangalore. Chennai, Ahmedabad , Gandhinagar , Pune , Hyderabad, Indore, BHUBANESWAR , Jaipur, Lucknow, Nagpur, CHANDIGARH , Kanpur, Nashik, Allahabad , Jodhpur, Patna Education Qualification: Any Diploma or bachelors degree Responsibilities: Troubleshoot and resolve common user issues related to desktops, laptops, peripherals (printers, monitors,etc.), and Windows operating systems. Perform basic hardware and software installations, configurations, and updates. Troubleshoot basic network connectivity issues. Monitor server performance and health using monitoring tools. Provide conference room and A/V support, including troubleshooting projectors, video conferencing systems, speakers, and microphones to ensure seamless meeting functionality. Assist users with remote access tools and virtual desktop environments (if applicable). Provide guidance and training on basic IT practices and troubleshooting techniques. Respond to user inquiries and requests for assistance through phone, email, chat, or in-person interactions. Utilize knowledge base articles, internal resources, and vendor documentation to resolve problems. Document incidents, track progress, and escalate complex issues to senior technicians or vendors when necessary. Maintain accurate records of all interactions with users, including tickets, logs, and resolutions. Provide clear explanations and updates to users throughout the resolution process. Stay up to date on best practices for desktop support or IT workspace management. Minimum 1 to 3 year of experience in a technical support role or related field Strong understanding of IT terminology, network, hardware, software concepts, and troubleshooting methodologies. Customer-focused approach with a commitment to providing excellent service. Ability to work independently and as part of a team. Excellent time management and organizational skills. If Interested Kindly share your resume to deepatharini@harita.co.in

Role & responsibilities Virtual Walk-in-L1 Desktop Support Engineer-Harita Techserv (TVS Group) Harita Techserv Pvt (TVS Group) - Hiring L1 Desktop Support Engineer Experience: Candidates should have 1-3 years of experience as Deskside support Engineer. No of Positions: 50 Job Locations: Mumbai , Delhi, Kolkata, Bangalore. Chennai, Ahmedabad , Gandhinagar , Pune , Hyderabad, Indore, BHUBANESWAR , Jaipur, Lucknow, Nagpur, CHANDIGARH , Kanpur, Nashik, Allahabad , Jodhpur, Patna Education Qualification: Any Diploma or bachelors degree Responsibilities: Troubleshoot and resolve common user issues related to desktops, laptops, peripherals (printers, monitors,etc.), and Windows operating systems. Perform basic hardware and software installations, configurations, and updates. Troubleshoot basic network connectivity issues. Monitor server performance and health using monitoring tools. Provide conference room and A/V support, including troubleshooting projectors, video conferencing systems, speakers, and microphones to ensure seamless meeting functionality. Assist users with remote access tools and virtual desktop environments (if applicable). Provide guidance and training on basic IT practices and troubleshooting techniques. Respond to user inquiries and requests for assistance through phone, email, chat, or in-person interactions. Utilize knowledge base articles, internal resources, and vendor documentation to resolve problems. Document incidents, track progress, and escalate complex issues to senior technicians or vendors when necessary. Maintain accurate records of all interactions with users, including tickets, logs, and resolutions. Provide clear explanations and updates to users throughout the resolution process. Stay up to date on best practices for desktop support or IT workspace management. Minimum 1 to 3 year of experience in a technical support role or related field Strong understanding of IT terminology, network, hardware, software concepts, and troubleshooting methodologies. Customer-focused approach with a commitment to providing excellent service. Ability to work independently and as part of a team. Excellent time management and organizational skills. If Interested Kindly share your resume to deepatharini@harita.co.in

Role & responsibilities Virtual Walk-in-L1 Desktop Support Engineer-Harita Techserv (TVS Group) Harita Techserv Pvt (TVS Group) - Hiring L1 Desktop Support Engineer Experience: Candidates should have 1-3 years of experience as Deskside support Engineer. No of Positions: 50 Job Locations: Mumbai , Delhi, Kolkata, Bangalore. Chennai, Ahmedabad , Gandhinagar , Pune , Hyderabad, Indore, BHUBANESWAR , Jaipur, Lucknow, Nagpur, CHANDIGARH , Kanpur, Nashik, Allahabad , Jodhpur, Patna Education Qualification: Any Diploma or bachelors degree Responsibilities: Troubleshoot and resolve common user issues related to desktops, laptops, peripherals (printers, monitors,etc.), and Windows operating systems. Perform basic hardware and software installations, configurations, and updates. Troubleshoot basic network connectivity issues. Monitor server performance and health using monitoring tools. Provide conference room and A/V support, including troubleshooting projectors, video conferencing systems, speakers, and microphones to ensure seamless meeting functionality. Assist users with remote access tools and virtual desktop environments (if applicable). Provide guidance and training on basic IT practices and troubleshooting techniques. Respond to user inquiries and requests for assistance through phone, email, chat, or in-person interactions. Utilize knowledge base articles, internal resources, and vendor documentation to resolve problems. Document incidents, track progress, and escalate complex issues to senior technicians or vendors when necessary. Maintain accurate records of all interactions with users, including tickets, logs, and resolutions. Provide clear explanations and updates to users throughout the resolution process. Stay up to date on best practices for desktop support or IT workspace management. Minimum 1 to 3 year of experience in a technical support role or related field Strong understanding of IT terminology, network, hardware, software concepts, and troubleshooting methodologies. Customer-focused approach with a commitment to providing excellent service. Ability to work independently and as part of a team. Excellent time management and organizational skills. If Interested Kindly share your resume to deepatharini@harita.co.in

Role & responsibilities Virtual Walk-in-L1 Desktop Support Engineer-Harita Techserv (TVS Group) Harita Techserv Pvt (TVS Group) - Hiring L1 Desktop Support Engineer Experience: Candidates should have 1-3 years of experience as Deskside support Engineer. No of Positions: 50 Job Locations: Mumbai , Delhi, Kolkata, Bangalore. Chennai, Ahmedabad , Gandhinagar , Pune , Hyderabad, Indore, BHUBANESWAR , Jaipur, Lucknow, Nagpur, CHANDIGARH , Kanpur, Nashik, Allahabad , Jodhpur, Patna Education Qualification: Any Diploma or bachelors degree Responsibilities: • Troubleshoot and resolve common user issues related to desktops, laptops, peripherals (printers, monitors,etc.), and Windows operating systems. • Perform basic hardware and software installations, configurations, and updates. • Troubleshoot basic network connectivity issues. • Monitor server performance and health using monitoring tools. • Provide conference room and A/V support, including troubleshooting projectors, video conferencing systems, speakers, and microphones to ensure seamless meeting functionality. • Assist users with remote access tools and virtual desktop environments (if applicable). • Provide guidance and training on basic IT practices and troubleshooting techniques. • Respond to user inquiries and requests for assistance through phone, email, chat, or in-person interactions. • Utilize knowledge base articles, internal resources, and vendor documentation to resolve problems. • Document incidents, track progress, and escalate complex issues to senior technicians or vendors when necessary. • Maintain accurate records of all interactions with users, including tickets, logs, and resolutions. • Provide clear explanations and updates to users throughout the resolution process. • Stay up to date on best practices for desktop support or IT workspace management. • Minimum 1 to 3 year of experience in a technical support role or related field • Strong understanding of IT terminology, network, hardware, software concepts, and troubleshooting methodologies. • Customer-focused approach with a commitment to providing excellent service. • Ability to work independently and as part of a team. • Excellent time management and organizational skills. If Interested Kindly share your resume to deepatharini@harita.co.in

72229 09328 Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Arushi 7222909328 *Monika 7869365175 *Kanak 8982889979 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Act as primary point of contact for IT support for Bangalore office with remote support to other offices across India and Singapore. This includes overseeing day-to-day IT operations, including hardware, software, and network management etc. Required Candidate profile Strong background in IT infrastructure, networking, and cloud-based environments Expert in cybersecurity frameworks Expert in Desktop Support, Networking Fundamentals, O365/G-Suite administration

Role & responsibilities Well experienced in remote infrastructure management with the help of remote management tools Responsible for attending trouble tickets & issue calls from various customers with various help desk tools. Responsible for managing Installation, configuration, migration, of Anantas Infra Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers. Responsible for infrastructure performance, availability, alarm, configuration and fault management. Experience in a cloud computing or thin client environment is highly desirable Experience in Virtualization Technologies is desirable Primary Skill Set: Hardware & Networking Concepts Desktop Operating system knowledge Microsoft standard office product knowledge Basic network skill sets. Basic hardware troubleshooting Preferred candidate profile

Provide onsite technical support for desktops, laptops and printers . Troubleshoot and resolve hardware, software, and network-related issues. Coordinate with remote teams and vendors for escalations or repairs. Maintain inventory and update asset tracking systems. Document solutions, maintain logs, and contribute to knowledge base articles. Required Skills & Qualifications: 2–3 years of hands-on experience in IT desktop support (onsite). Strong troubleshooting skills in Windows OS and common applications. Basic knowledge of Audio Visual technologies and meeting room equipment. Familiarity with Microsoft 365, Outlook, and Teams. Good communication skills. Ability to work independently and as part of a team. Willingness to learn and support new technologies.

Job Description below:- Provide advanced troubleshooting and resolution for desktop, laptop, and peripheral issues. Respond to and manage escalated support tickets, ensuring timely resolution. Install, configure, and maintain software and hardware components. Assist in the setup and support of network-related issues. Document support processes and resolutions in the ticketing system. Collaborate with other IT teams to resolve issues and improve support processes. Maintain knowledge of current IT trends and technologies

Position :- Desktop Eng L1 Experience :- Min 1 yr Location :- Bangalore, Pune, Ahmedabad, Jaipur, Vizag, Mumbai Shift timings and working days :- Rotational Shifts & 6 days working Desired Skills & Experience : Experience in supporting Laptop /Desktop Users Should have knowledge on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8 ) Should have knowledge on first level hardware and local network troubleshooting. Basic Understanding on Office 365 Basic understanding of Antivirus, Basic Network Issues Installation of software Understanding of ITSM tool and ticket handling Good communication skills Good understanding of supporting Laptop /Tab/iPads as well. Provide technical support to end users on their day-to-day activities Monitor and perform the Compliance related activities and ensure the required compliance target is achieved. Publish daily/weekly/monthly reports as defined with zero errors. Monitor the mailbox Plan and execute any activity assigned and share progressive updates. Should be flexible to meet business needs. Handling VC device

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting,Ethernet & IP configuration Networking Concepts 2015 to 2025 batch can apply Male candidates only

Role & responsibilities Provide L1 support for Desktop, LAN Network and Connectivity Problems. Computer Network and management (LAN & WAN) Troubleshooting in the Local Area Network. Troubleshooting in OS Repair, upgrade and Installation. Remote support and management. Checking of configuration for proper functioning of equipment ( Laptop & Desktop) Maintain network equipment (Routers, Switches, ADSL Modems, MPLS connectivity). Maintaining Daily checklist for server room & network connection /Meeting rooms. Stakeholder Management. Effectively listening to others, expressing ideas both orally and in writing and providing relevant and timely information to management, co workers, subordinates and customers End user support & Vendor Management License & Patch Management (Antivirus / restricting to install the Pirated software/ Windows Patch management) Should have a good understanding of network fundamentals (DHCP, DNS, VPN, VLANs, TCP/IP, HTTP, etc.). basic knowledge the Routers ,Switches, MAC Laptops Asset management, Preparing the Monthly Report Basic experience on VOIP phones Knowledge on Linux Basic knowledge on Active Directory Ensuring security and efficiency of IT infrastructure handing the onboarding & offboarding process Preferred candidate profile

Freshers & Experienced Hiring for International process Must have excellent communication skills. Must be flexible with 24*7 Shifts CTC : Upto 28k To schedule an interview ring 6364907001 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;6364907001

Thomson Reuters is an Great Place to Work certified Organization" is hiring .Net API Technical Support Engineer having vast experience working in wide variety of API and willing to work with large support team. To provide second level support to internal stakeholders and 3rd party engineers with regard to Thomson Reuters products, and to interact with customers to resolve complex issues. To perform customer site maintenance and repair activities. The role leverages innovative technologies to ensure global consistency of support tasks. About the role In this role as a .Net API Technical Support Engineer , you will: Provide engineering expertise on several complex products. Interface with product support groups and development groups. Perform customer site break fix activities remotely (or dispatch to site when required) and full time on-site, using global consistent methodologies and tools. Provide support for alpha and beta programs. Provide second level support for problem resolution, including reproduction of customer issues. Act as experts in their areas to provide high quality advice about the products assigned to internal stakeholders and 3rd party engineers. Maintain awareness of relevant technical and product trends through self-learning/study, training classes and job shadowing. Maintain site documentation. Provide feedback to development and qualification teams. Provide technical training to both front line support teams and 3rd party engineers. Escalate major, elusive or recurrent issues that affect customer satisfaction. Support pre-sales teams in the provision of demonstrations, and provide advice on architectural design, functionality and integration aspects. May work as part of the project implementation team to integrate Thomson Reuters products at customer site. May deliver technology training to customers. Shift Timings: 6:30 PM to 3:30 AM (IST) Work from office for 2 days in a week (Mandatory) About You Youre a fit for the role of .Net API Technical Support Engineer , if your background includes: Bachelors or masters degree. 4-6 years of experience. Programming skills in .Net/dotnet or Java. Experience with developing or consuming REST APIs and understanding of API concepts. Experience with API tools like postman, swagger, and technologies like JSON, etc. Experience with API gateway and related concepts like rate limiting, etc. Understanding of OAuth2 and API security patterns. Experience with developer portals. Troubleshooting skills. Good written and verbal communication to communicate with customers. Ability to learn new technologies and processes.

Responsible for educating staff as to the products/processes and the benefit and value they provide to customers. Develops lesson plans, participant guides, and all types of training-related documentation. This content is used in the development of highly engaging classroom instruction, eLearning, eTraining and all forms of learning engagements. About the Role: As a Learning Consultant for TAP Technical Support, you will: Deliver product and process training sessions in a live, virtual, and blended environment Responsible for efficiently developing or assisting in the development of curricula for Technical Support professionals Conduct needs analysis to determine training needs and delivery methods Partner with Training Team, Quality Team, Technical Support leadership and other internal stakeholders to deliver needs-based training Determine appropriate instructional procedures/methods and develop/assist in development of corresponding curricula and reference guides Measure the effectiveness of existing training programs and utilize data to enhance the learning experience Evaluate customer contacts and provide feedback and coaching Develop effective communication vehicles to ensure training and quality programs are fully understood and appropriately valued by the learners and other stakeholders Participate in quality and calibration sessions serving as subject matter expert Partner with the instructional designer/s in creating, designing, and developing a wide variety of learning materials such as facilitator guides, online training, self-study guides, case studies, demonstrations, and simulations. About You: As a Learning Consultant for TAP Technical Support, you should ideally possess the following: Youre confident in facilitating engaging and effective training sessions for diverse audiences. You have a strong ability to quickly learn new products and translate that knowledge into impactful learning experiences. You take initiative in ensuring training materials are always accurate and up to date. You work closely with Instructional Designers to continuously improve and align learning content with evolving business needs. Whats in it For You?

Please find the JD for Associate Engineer-Desktop Support below-: Engineer must have Excellent communication skills, Good knowledge on Windows OS Good knowledge on outlook configuration Good Knowledge in Printer Configuration Good knowledge on networking concepts Education required - BE,B.tech/MCA/B.sc/BCA or diploma(3yrs) Experience - 0 to 1yr Immediate joiners are only required Pls share your resumes to varsha.easwaran@3i-infotech.com or call me on 9869816404

JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.

JOB DESCRIPTION 1. Proficiency in English is Mandatory 2. Immediate Requirement and need Immediate Joiners 3. Company name: CTRL Sourcing Private Limited 4. Location: Begumpet, Hyderabad. 5. No. of Positions: L3 = 2(1 - Azure, 1 - Intune), L2 = 4 6. Work from office and Complete night shift (08:30 PM to 05:30 Am) 7. Transport allowance will be provided. 8. Salary: 6.5 LPA to 15 LPA For L2: 6.5 to 9LPA For L3: 10 to 15 LPA 9. Interview Mode Online (Zoom Meeting) 3 Rounds of Interview English Proficiency screening Technical Round (Zoom Meeting) 10. Technical Discussion with Management (US) (Zoom Meeting) 11. L3 Profile should be able to Manage Team, Maintain, Train as and when require, Prepare Documentation, Manage Client Escalations. 12. Need to sign agreement for 1 year. Qualifications: Candidate's Basic Qualification: Bachelors degree in computer science or IT-related field or any Degree. Must have knowledge of Mac OS and Microsoft Windows 10 and above. Strong verbal and written skills and proven ability to communicate with technical and non-technical staff. Display a commitment to quality and strong multi-tasking skills. Candidate's Preferred Qualification: 3+ years of direct client support experience on both a Windows and Mac environment Advanced MacOS systems administration skills. Strong troubleshooting skills in very complex systems. Experience with MDM tools like In Tune, Jamf, ManageEngine, Munki, etc Ability to explain complex IT concepts in simple term Experience in Office 365 admin, Google Workspace admin, and Microsoft Server The desire to get jobs done right the first time with a sense of urgency and attention to detail Proficiency in Windows, Mac, and mobile devices Develop, implement, and maintain Microsoft Endpoint Manager/Intune. Networking skills (routers, switches, access points) - a plus if you have Ubiquiti UniFi experience Able to communicate and understand American accent Prior experience working with Azure cloud Comfortable creating and administering an IaC cloud environment Prior experience working with Azure Technically proficient in Azure, CAF, IaaS, PaaS, PowerShell, Azure Resource Manager (ARM), Terraform Solid understanding of monitoring, alerting, and observability philosophies and best practices Ability to analyze, design, and integrate systems architectures Understanding of cyber security products and concepts Extensive troubleshooting/debug experience Comfortable in working night shift Able to Understand American Accent well Responsibilities: Respond timely and appropriately to all support requests Troubleshoot hardware and software issues remotely and via phone Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols Maintain working relationships with clients Check and maintain internal system tools Contribute, update, and maintain internal technical documentation Configure, monitor, and optimize Azure Services to achieve high availability, scalability, and cost-efficiency Review proposed architectures, providing feedback or identifying constraints Provide delivery of cloud architecture solutions, configuration, and support Review and create policies for cloud environments for security, cost, and efficiency Monitor system performance, identify bottlenecks, and proactively take necessary actions to ensure optimal performance and availability Enforce and audit policies for Azure Services Develop solutions integrating Microsoft Azure clouds with services hosted on-premise Help monitor Azure cloud-based systems for availability, performance, reliability, security, etc. using tools like Azure Monitor, Azure Log Analytics, Azure Trusted Advisor, Science Logic, Dynatrace, AppDynamics, or similar Utilize automation tools such as Azure Resource Manager (ARM), Terraform, or similar Maintain cloud network configurations and network diagrams Help automate the management and enforcement of policies using cloud governance platforms Support our systems via an on-call rotation Preferred Skills: For L3 Demonstrated expertise in Azure cloud technologies and services Experience designing and developing Azure computing infrastructure, data implementation, networking implementation, security and identity solutions, and solutions by using Azure platform services History of performing hands-on Azure work to solve complex technical problems One or more Azure cloud certifications Experience with scripting and automation using PowerShell, Python, or similar languages Experience implementing and managing DevOps pipelines for cloud-based workloads Experience working in an Agile environment Ability to work on a team as well as independently to achieve team goals Ability to communicate clearly both verbally and in written communications and documentation Desire to understand how things work Contact Details: Name: Sai (Director) Email: reddy@ctrlsourcing.co.in

The ideal candidate for this Full Time IT position located in Pune should possess basic troubleshooting skills for Desktops and Laptops along with Software. It is essential to have knowledge of SLA and its criticality, good Emailing Skills using Outlook, and a basic understanding of Windows and Linux environments. The responsibilities include observing and alerting Threshold Violations, monitoring and managing Incidents, reporting Incidents within the SLA, following the escalation process, being attentive and vigilant in observing incidents through monitoring tools, multitasking, handling multiple support tickets simultaneously, providing Desktop Support & Helpdesk Support, possessing complete knowledge of Desktop Support (Desktops, Laptops & Printers), managing IT Incidents and Tickets, and having strong Customer Handling Skills over the phone and onsite. Experience in IT support desk tools will be an added advantage. Qualifications required for this position include a Diploma or Degree in Engineering or Graduation in Computers field, along with MCSA certification. The desired experience level is either a Fresher or 1 year of experience. The salary offered will be as per industry standards.,

/ Technical Support / International BPO Technical Support Analyst || International BPO ' CANDIDATES HAVING NOTICE PERIOD OF MORE THAN A WEEK PLS DO NOT APPLY LOOKING FOR IMMEDIATE JOINER FRESHER CAN ALSO APPLY (Must have Technical Knowledge ) OR 1 Yr of Technical Support Exp (Must have Technical Knowledge ) Salary Based on the Exp of Candidate WORK FROM OFC Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 4.5 LPA based on experience and performance) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs

Require 2 years exp as a Team lead on paper Skills- ITIL/ITSM/Incident/Ticketing/IT Support/IT Service desk/Technical support Total 4 years exp in Service desk Bangalore CTC- 9 LPA Graduates WFO Night Shifts/Rotational shifts Contact-9509529566

You will be trained to diagnose repair desktops, laptops, etc. of Dell & Lenovo. You will also get certified by Dell /Lenovo. Minimum period of commitment required. Those having prior experience in laptop repairs are welcome. Required Candidate profile Good verbal and written communication skills Taking ownership of work assigned Ability to work in a fast-paced environment Perks and benefits as per standard company policies...

Supporting laptops, desktops, printers and other end-user devices; including application support, basic Networking. Deploy, maintain, troubleshoot, install and configure. Configure apps on cloud and biometric interfaces. Required Candidate profile Good verbal and written communication skills Taking ownership of work assigned. 24x4 support / rotational shifts Need minimum 1 year commitment. Perks and benefits as per standard company policies...