3855 Desktop Support Jobs - Page 23

Pierian Services is looking for Executive - Information Technology to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Revolutionare Sustainable Services is looking for Helpdesk Executive to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Key Responsibilities: Provide end-user support for desktops, laptops, printers, and other IT equipment. Install, configure, and troubleshoot Windows/macOS systems and applications. Support and resolve network issues (LAN/WAN, Wi-Fi, VPN). Manage user accounts and permissions in Microsoft 365. Maintain IT asset inventory and ensure system security (backups, antivirus, access controls). Respond to helpdesk tickets and provide timely resolutions. Requirements: Any Graduate with 2 years of IT support experience. Strong knowledge of Windows OS, Microsoft 365, and basic networking. Good problem-solving skills with strong verbal and written communication.

Provides technical assistance to customers regarding hardware and software applications. * Troubleshoots and diagnoses technical issues. ELIGIBLITY CRITERIA: * 2019-2024 Passed out candidates can apply. * Male candidates are only eligible.

Job Description for Help-desk Support Engineer This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follow documented procedures for issues presented and escalate further if need be. Has the ability to trouble shoot by - Problem Isolation - The engineer should be able to identify if the presented issue is due to hardware, software, network, or user-related, and systematically narrowing down the root cause. Employ advanced troubleshooting techniques to diagnose and resolve problems efficiently by searching in SOPs and KBs Diagnose hardware-related issues with desktops, laptops, printers, and peripherals, including recommending escalations to different internal departments and replacements when necessary. Assist in setting up, configuring, and installing new software and hardware. Document issues, resolutions, and troubleshooting steps for knowledge sharing and future reference. Communicate effectively with non-technical users to explain solutions in an understandable manner. Collaborate with cross-functional teams to escalate and resolve incidents. Support & Execute the deployment and integration of new SOPs and change in systems. Must Have Skills : Excellent problem-solving and analytical skills with a focus on mid-level troubleshooting. 0- 3 years of IT related Customer Service experience Excellent communication skills, should be able to hold a conversation Ability to work independently and as part of a team in a fast-paced environment. Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills What We Offer: Opportunities for professional development and career growth. A collaborative and inclusive work environment. Access to cutting-edge technologies and tools. Wishing you all the best!!! Regards, Prathyusha Akurathi HR.

Job Description for Help-desk Support Engineer This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follow documented procedures for issues presented and escalate further if need be. Has the ability to trouble shoot by - Problem Isolation - The engineer should be able to identify if the presented issue is due to hardware, software, network, or user-related, and systematically narrowing down the root cause. Employ advanced troubleshooting techniques to diagnose and resolve problems efficiently by searching in SOPs and KBs Diagnose hardware-related issues with desktops, laptops, printers, and peripherals, including recommending escalations to different internal departments and replacements when necessary. Assist in setting up, configuring, and installing new software and hardware. Document issues, resolutions, and troubleshooting steps for knowledge sharing and future reference. Communicate effectively with non-technical users to explain solutions in an understandable manner. Collaborate with cross-functional teams to escalate and resolve incidents. Support & Execute the deployment and integration of new SOPs and change in systems. Must Have Skills : Excellent problem-solving and analytical skills with a focus on mid-level troubleshooting. 2 - 3 years of IT related Customer Service experience Excellent communication skills, should be able to hold a conversation Ability to work independently and as part of a team in a fast-paced environment. Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills What We Offer: Opportunities for professional development and career growth. A collaborative and inclusive work environment. Access to cutting-edge technologies and tools. Wishing you all the best!!! Regards, Prathyusha Akurathi HR.

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, youll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. call@ ishitha@782942317 call harshitha@7848820045 call suman@7848820047 call anusha@7815982900 call kavya@7849020010

POSITION DESCRIPTION GRADE - DM-I DEPARTMENT - IT SUB-DEPARTMENT - SERVICE SUPPORT/DELIVERY REPORTS TO - Manager-IT Assets ROLE PURPOSE & OBJECTIVE Responsible to maintain the accuracy of the IT Asset Inventory. Responsible for identifying, documenting and preparing reports on compliance issues related to asset consumption. Responsible for managing and monitoring Ujjivan SFBs IT asset management system. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE All IT hardware assets of the region Region wise count of employees Hardware IT assets Region wise KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business: Responsible for ascertaining the working condition of IT assets in collaboration with users and supervisors and recommend replacement, if needed. Preparation of purchase orders for IT assets. Responsible to co-ordinate with Finance for invoice processing. Customer (Both Internal & External) To co-ordinate with Audit SPOCs to validate branch asset To validate physical regional inventory across departments Coordination with all departments for gathering requirements related to IT assets To allocate to the users the relevant IT assets for carrying out business related activities against documented approvals To co-ordinate with HR for updating employee records related to IT assets during allocation, change and handover. Customer centric AORs Allocation of assets: Time taken to allocate asset Correctness of Asset Indemnity Form Collection of assets during exit: Time taken to inform HR for FFS Stakeholders interactions AIF form submission to HR- weekly Coordinate with Configuration team for asset deployment. Co-ordinating with Employees for FNF-Full & Final of Exit Employees Internal Process To keep track of assets send for repairs and update the inventory Physical Stock verification fortnightly Provide replacement against the faulty/lost assets Remapping resigned employees' assets to new employees Provide assets to new employees by verifying stock in the branch/RO/HO within agreed TAT.\ To work on Quarterly Audit, IT Asset declaration from Branch & RO office All asset movements need to updated in Oracle Tool BLT Training of Onboarding of new users need to update in Darwin Box Mailbox Monitoring and responding mails Some Ad-hoc requirements Compliance to SLA/Policies/Processes Complete documentation (AIF) for the audi. No overdue items for the fixed assets audit crossed the timeline Process Management/ Process Excellence Ensure required desktops and laptops are allotted to project teams within the given stipulated time for project. Quarterly come to the manager with some kind of new process which can be improve the existing process Innovation & Learning ITIL Training Completion Attending team building training & Swayam Mandatory training MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduation in any stream Experience Range (Years and Core Experience Type) 1 to 2 years of relevant experience, preferably in IT asset management Certifications If required Functional Skills Basic tracking and identification methodology Asset Management Procedures Knowledge of Oracle FA.

Experience in ERP implementation. * Suggest management for suitable ERP, IT requirements as per the business requirements and act as an SPC of the project. * Knowledge Negotiating with vendors of ERP and coordinating with vendors to meet the timeline of the implementation. * Knowledge of ERPs licensing structures & Hardware requirements. * ERP Functional and Technical knowledge * Successfully drive the ERP implementation project.. * Excellent communication and interpersonal skills. * Experience in troubleshooting the basic day to day IT & Hardware related issues. Role & responsibilities Location: Khopoli

Job Description Form Position :IT -Global Service Desk Location : Pune GENERAL DESCRIPTION Answering tickets from internal users logged via ITSM tool and telephone with regards to the issue or request they have raised. Ensure incidents and requests are accurately categorized, logged, assigned, tracked, and responded to in a timely manner, in line with agreed SLAs, provision of timely communications and maintenance of ownership until closure. Collaboration with various teams & stakeholders. Identify service improvement opportunities along with the leads. Further development and maintenance of existing knowledge database. Participates in assigned projects. Flexible working on weekend, which would be on rotational basis within the team. Thinking out of the box solutions for issues raised by the customer. ITIL3/4 foundation certificate is good to have Passion to learn new concepts, technologies and processes WORK EXPERIENCE REQUIREMENTS Must be Fluent written and spoken German (minimum B2) and English. Should be a Graduate or equivalent degree. Minimum 3 years proven experience in a service desk / customer service role Good troubleshooting skills in M365 office apps, Microsoft Windows, internet browsers, PCs, laptops, basic networking, and active directory Knowledge of BMC helix ticketing tool system Excellent communication skills Customer focused and results oriented. Ability to work alone or as a member of a team. Readiness to work on shift working pattern and weekend basis. Responsible and organized. Logical thinker Passion to learn new concepts, technologies, and processes.

Role & responsibilities 1. End User Support Engineer / IT Engineer 1.1.End User Technical Support Provide hands-on support for desktops, laptops, printers, scanners, biometric/attendance systems, and conference room equipment (projectors, TVs, audio systems, etc.). Assist users in day-to-day operations of Microsoft 365 tools including OneDrive, SharePoint, Outlook, Teams, etc. Guide users on common software installations and resolve application-related issues (PDF tools, browser settings, printer drivers, etc.) 1.2.System Configuration & Deployment Configure laptops and desktops as per Simpolos IT policy and defined software baseline. Ensure proper asset tagging and labelling before system handover to users. Join eligible systems to Active Directory based on company policy and user profile. Ensure installation and activation of Antivirus/EDR solutions (e.g., CrowdStrike, Defender, etc.) 1.3.Hardware & Peripheral Troubleshooting Perform basic hardware diagnosis and troubleshooting (RAM, HDD, cables, display, power, etc.). Perform basic network diagnosis. Do internal coordination with Network team if it is network issue. Coordinate with OEM/vendor for parts replacement under warranty (if applicable). Support for printer maintenance, toner replacement, and troubleshooting printing issues. 1.4.Helpdesk Ticketing and SLA Compliance Acknowledge and act on tickets assigned via the Helpdesk tool (ManageEngine ServiceDesk Plus or equivalent). Update ticket progress and provide regular feedback to the Helpdesk coordinator and end-user. Ensure timely resolution of all tickets within defined SLA timelines. Escalate unresolved or delayed issues to the next level in the support hierarchy. 1.5.Asset Management Support Maintain and update asset information related to assigned systems and peripherals. Coordinate with the Helpdesk/Asset team for movement, reallocation, or disposal of IT assets. Support in physical verification, tagging, and reconciliation of IT inventory. Preferred candidate profile 2. Eligibility Criteria (End User Support Engineer / IT Engineer) 2.1. Educational Qualification Graduation in any stream from Govt recognized collage. CompTIA A+, Microsoft MCP, or similar certification is a plus (preferred but not mandatory). 2.2. Work Experience Minimum 4-5 years of relevant experience in IT support roles handling end user devices, printers, and basic networking. Experience in working with enterprise IT environments with Active Directory, Antivirus/EDR tools, and ticketing systems. 2.3.Technical Skills Proficient in: Windows Desktop OS & Mac OS installation, configuration, and troubleshooting. Joining systems to domain (AD), applying group policies. Installing and updating Microsoft 365 applications and third-party software. Basic printer configuration and troubleshooting. Antivirus/EDR installation and verification. Familiarity with attendance systems, video conferencing tools, and standard office devices. 2.4.Tool Knowledge Experience in Helpdesk ticketing platforms such as ManageEngine, ServiceNow, or similar. Ability to update ticket logs, asset information, and coordinate via email and phone. 2.5. Behavioral Attributes Strong communication and user-handling skills. Must know Hindi language, but Gujarat language is preferable Proactive, disciplined, and well-organized. Ability to multitask and prioritize based on urgency and impact. Willingness to work in rotational shifts (if required) and can provide support across multiple locations remotely. Creativity, attention to detail, and flexibility. Experience of diagnosing and fixing technically complex problems. Demonstrable ability to communicate clearly using a range of styles, tools and techniques to explain technical issues to a wide range of people. Experience with working with Third Party Suppliers, providing excellent customer service in a client facing role. Experience of providing a high quality service in a demanding customer service environment. Excellent customer care skills with the ability to identify a customers requirements and to recognize whether these can be met effectively from the resources, timescales skills and funds available. Experience in managing conflicting demands in situations of pressure where priorities are rapidly changing. The ability to sit or stand for long periods of time. Physical fitness to transport and set up heavy equipment. Good hearing and eyesight. Awareness of all aspects of Health and Safety, including electrical safety within environment.

Greetings from KVC CONSULTANTS LTD. We are looking for people Fresher and 1 year+ Tech Support Experience in Hyderabad and Bangalore *Kindly note this a work from office role with job location in Hyderabad and Bangalore Profile - Technical Support Executive Job locatio n - Hyderabad and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English * fresher Also elegible *1 year+ International Technical support Experience Salary - Upto 4Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Ayush 8109195240 *Monika 7869365175 *Khushi 7869457739 *Kanak 8982889979 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

You will be responsible for researching and identifying solutions to software and hardware issues. You will diagnose and troubleshoot technical issues, including account setup and network configuration. By asking targeted questions to customers, you will quickly understand the root of the problem. You will guide clients through a series of actions over the phone to resolve technical and product-related issues. The ideal candidate will have proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role. Even freshers can apply for this position. Hands-on experience with Windows/Linux/Mac OS environments, especially Windows, is required. A good understanding of computer systems, mobile devices, and other tech products is essential. You should be able to diagnose and troubleshoot basic technical issues and be familiar with remote desktop applications. We are looking for individuals with good problem-solving and communication skills. You should be able to provide step-by-step technical and product assistance. Proficiency in English is required, while fluency in Hindi and any one Vernacular Language would be an added advantage. Flexibility to work in rotational shifts, rotational week offs, and public holidays to support our customers is necessary. This is a full-time position with benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The job involves working in rotational shifts with additional benefits like quarterly bonus and shift allowance. Candidates should have a Bachelor's degree and at least 1 year of total work experience, including 1 year in customer service. Proficiency in English is required, while knowledge of Hindi is preferred. The work location is in person. If you are interested in this position, please contact the employer at +91 6358929783.,

As an organization deeply committed to the growth and well-being of our employees, we at Antara offer robust Learning and Development and Employee Career Development programs to provide a range of upskilling opportunities. Our goal is to ensure that every team member is equipped with the necessary knowledge and tools to excel in their roles. Through regular training sessions, workshops, and certifications focusing on technical and soft skills, we aim to foster holistic development among our employees. At Antara, our ethos is rooted in the values of Sevabhav, Brilliance, Togetherness, and Responsible Action. We strive to create a supportive environment where team members can thrive, and seniors can lead a life with dignity and respect. We celebrate diversity and promote inclusivity through our diverse and cross-functioning teams that encompass a unique mix of ages, genders, and cultural backgrounds. Our inclusive policies and practices ensure equal opportunities for all team members, fostering a culture that values and respects individual differences. Certified as a Great Place to Work, we take pride in fostering a culture of care, collaboration, and growth. Our annual employee engagement surveys reflect high levels of job satisfaction and engagement among team members, with positive feedback on our culture, values, leadership, and opportunities for growth and development. Antara offers comprehensive benefits such as medical insurance for team members and their families, holistic mental health and well-being programs, retirement plans, and pension schemes. We also provide paid time off including annual leave, sick leave, and holidays, along with opportunities for professional development and continuous learning. Our rewards and recognition program includes performance-based bonuses, location-wide celebration of team members" achievements, core value-based peer-to-peer recognition awards, and long-service awards for team members completing 5 years and more, acknowledging their commitment to delivering expert senior care. We believe in a people-first approach, offering a supportive and inclusive work environment that values team members" well-being. With competitive salaries and benefits, opportunities for growth and development, recognition and rewards for outstanding performance, and comprehensive benefits including medical insurance, retirement plans, and paid time off, we ensure that our team members feel valued and supported. If you have a Bachelor's Degree and 4-6 years of experience in Desktop Support, we invite you to join us at Antara in Gurugram and be a part of our dynamic team dedicated to continuous learning, growth, and excellence.,

As a Desktop Support Engineer at BeeKayIT NetSec Solutions Pvt Ltd, you will play a crucial role in providing technical support and assistance to end-users. Your responsibilities will include troubleshooting hardware and software issues, performing hardware maintenance and software installations, configuring networks, and offering general IT support. With 1 to 3 years of experience in a similar role, you will utilize your strong knowledge of desktop hardware and software to effectively resolve issues. Your ability to troubleshoot problems, conduct hardware maintenance, and install software applications will be essential in ensuring smooth operations. Additionally, your familiarity with network protocols and configurations will aid in providing comprehensive support to end-users. Excellent communication and interpersonal skills will enable you to collaborate effectively with your team and deliver high-quality solutions. Your dedication to documenting and resolving support requests, along with your willingness to contribute to IT-related projects, will be key in enhancing systems and processes within the organization. Join us at BeeKayIT NetSec Solutions Pvt Ltd and be a part of our team of dedicated professionals committed to delivering IT-enabled solutions to our clients.,

As an IT Remote Support Engineer at GS-IT, located in Transasia Cyberpark, Infopark Phase II, Kochi, your primary responsibility will be to provide a client-focused service experience for technology user queries received through phone calls, emails, or ticketing tools. You will be expected to demonstrate the highest standards of verbal communication while addressing client inquiries in a professional and timely manner. Being the first point of contact for clients seeking technical assistance, you will be required to follow best practice ticket management processes. This includes handling and updating tickets as per established procedures to ensure efficient service delivery and adherence to service levels. Additionally, you will guide customers through problem-solving processes remotely and escalate unresolved issues to the appropriate support personnel. Your role will also involve providing accurate information on IT products and services, maintaining detailed records of events, problems, and their resolutions in logs. It will be essential to keep customers informed about the support status and relay any feedback or suggestions to the internal teams. Furthermore, you should be able to identify and propose improvements to existing procedures to enhance service quality. To excel in this position, you should possess excellent communication and time-management skills, hands-on experience in desktop and network support, and a proven track record in customer support roles. Familiarity with Office365 and other IT peripherals, as well as the ability to work under pressure and prioritize tasks based on urgency and importance, are crucial for success. Flexibility in working hours, including shift-based schedules, and a willingness to acquire new skills and technologies are desired qualities. A degree in Information Technology, Computer Science, or a related field is preferred for this role. Experience with any ITIL tool would be advantageous. As an IT Remote Support Engineer, you are expected to be a critical thinker with strong problem-solving skills, ready to contribute to the continuous improvement of IT support services.,

Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 2+ years of field or technical support experience. Graduation degree or 3-year diploma. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title: Governance Risk and Compliance System Administrator Location: Hyderabad / Bangalore Employment Type: Permanent, full-time The Job AVEVA has embarked on a Controls & Compliance Transformation programme with an objective to uplift its finance and IT internal controls maturity. As part of this programme Group Risk and Controls is in the process of implementing a global Governance Risk and Compliance tool called Riskonnect which is built on the Salesforce platform that will be used to record and monitor legal, security, finance and IT internal controls. A Governance Risk and Compliance (GRC) system administrator plays a vital role in managing and maintaining the GRC platform within an organization. This role is primarily responsible for working closely with internal stakeholders across AVEVA to ensure their requirements for the tool are met and can make use of the tool effectively. This position will suit an individual with a passion for designing and implementing a secured system. Here is a detailed job description for a GRC System Administrator: Primary Responsibilities: User Management: Manage user setup, roles, profiles, permissions, and public groups. Ensure proper security and access controls are in place. Configuration and Customization: Configure and customize Riskonnect applications, including creating custom objects, fields, workflows, validation rules, and process automation. Data Management: Perform data imports, exports, and updates using tools like Data Loader. Ensure data integrity and cleanliness through regular data audits and deduplication. Reports and Dashboards: Create and maintain reports and dashboards to provide actionable insights to business users. Ensure data is presented in a clear and meaningful way. System Maintenance: Perform regular system maintenance tasks, including managing sandbox environments, monitoring system performance, and applying Salesforce updates and patches. Training and Support: Provide training and support to end-users, helping them to effectively use Riskonnect. Troubleshoot and resolve user issues and provide ongoing support. Documentation: Maintain comprehensive documentation of system configurations, customizations, and processes. Ensure documentation is up-to-date and accessible to relevant stakeholders. Collaboration: Work closely with business stakeholders to understand their needs and translate them into Riskonnect solutions. Collaborate with developers and other team members to implement and test new features and functionalities. Continuous Improvement: Stay up to date with Riskonnect updates, new features, and best practices. Evaluate and implement new tools and technologies to enhance the Salesforce ecosystem. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Certification as Administrator or Sales Cloud Consultant. Excellent problem-solving skills and the ability to work in a fast-paced environment. Exceptional communication and interpersonal skills. Fluent in English written and spoken Finance at AVEVA Our team of almost 500 Finance professionals are central to AVEVAs 1bn+ business. We cover everything from procurement and FP&A to sales forecasting and internal risk management, and were playing a leading role in our companys transition to a subscription-based business model. AVEVA is laying the groundwork for serious, sustainable growth, meaning theres a lot for the team to do and a lot of interesting opportunities. Weve got a skilled and well-staffed team, strong leadership with a clear vision, and a big role to play in the businesss transformation: its a great time to be joining us! Find out more: AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy, infrastructure, chemicals, and minerals safely, efficiently, and more sustainably. Location - Mumbai,India,Hyderabad,Bengaluru

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system configuration and performance tuning.- Experience with database management and optimization techniques.- Familiarity with application lifecycle management and deployment processes.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement in application functionality and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement necessary enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system configuration and administration.- Experience with database management and performance tuning.- Familiarity with application deployment and maintenance processes.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : BEBTech in any technologyShould be completed 15 years full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities:- Provide technical support to clients, acting as the ongoing interface between the client and the system or application.- Accurately define client issues and interpret and design resolutions based on deep product knowledge.- Utilize exceptional communication skills to keep world-class systems running smoothly.- Collaborate with cross-functional teams to ensure the timely resolution of client issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with other desktop management tools and technologies.- Strong understanding of system and application architecture.- Experience with troubleshooting and problem-solving techniques.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Windows Desktop Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions.- This position is based at our Chennai office. Qualification BEBTech in any technologyShould be completed 15 years full time education

IT support queries related to application availability, performance, and maintenance. Technical assistance for desktops, laptops, and printers. Support and maintain 3D printers Troubleshoot and resolve basic networking issues.

Role & responsibilities - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Assist in the documentation of processes and procedures to enhance team knowledge. - Collaborate with cross-functional teams to ensure effective communication and resolution of issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. - Good To Have Skills: Experience with IT service management tools. - Familiarity with troubleshooting hardware and software issues.- Understanding of network configurations and connectivity. - Ability to provide excellent customer service and support.

You are excited about creating change because your skills can help the greater good of every customer, industry and community. We are hiring a talented USI-CTS L1 Support to join our team. Experience - 1-3 years Location - Hyderabad Work Timings - 12-9pm IST ",

Dy manager Installation will be working in the Installation organization. He will be responsible for a zone with his team for execution of the Projects in the zone. He will be responsible for Installation Planning and timely execution of the Project. Zonal field and warehouse team will report him. With the growing business we need this position to lead the Zonal team.