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3.0 - 5.0 years
9 - 19 Lacs
bengaluru
Work from Office
Job Summary In-depth knowledge of IT systems and the ability to work independently. Provides valuable IT assistance and support while maintaining strong customer relations. Job Requirements Responding to technical support tickets. Linking to clients' computers via remote access. Diagnosing and troubleshooting hardware, networking, and software issues. Installing new hardware, software, and networking systems. Education Typically requires a minimum of 2 years of related experience.
Posted 1 week ago
3.0 - 5.0 years
2 - 5 Lacs
gurugram
Work from Office
1. Technical Support: Provide first-level contact and convey resolutions to user issues. Properly escalate unresolved queries to the next level of support. Track, route, and redirect problems to the correct resources. Update customer data and produce activity reports. Document and manage technical issues in the ticketing system. 2. Troubleshooting: Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other peripherals. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Walk customers through problem-solving processes. Collaborate with the network and system administrators to resolve technical issues. 3. Installation and Configuration: Install, configure, and upgrade operating systems and software, using standard business and administrative packages. Install, assemble, and configure computers, monitors, network infrastructure, and peripherals such as printers, scanners, and related hardware. Ensure all installations are done according to company standards and policies. Manage and maintain inventory of hardware and software assets. 4. Maintenance and Monitoring: Maintain records/logs of repairs and fixes and maintenance schedules. Monitor and maintain computer systems and networks. Test and implement new technology. Perform regular system updates and backups to ensure data integrity and security. 5. User Training and Support: Provide accurate information on IT products or services. Guide users with simple, step-by-step instructions. Conduct brief training sessions for users to ensure they understand basic functions and new software updates. Create and maintain user documentation and FAQs.
Posted 1 week ago
4.0 - 9.0 years
4 - 6 Lacs
dahej
Work from Office
Job Responsibilities 1. Installation and troubleshooting of Operating system and Applications on Laptop and Desktop. 2. Upgradation and monitoring, System upgradation, Improve quality of service. 3. Latest patching, OS, Antivirus monitoring, Application monitoring and coordination with Vendor for application related issues and resolution. 4. Configuration and troubleshooting of printers, data card, scanners etc. 5. Help technically to security team in CCTV related problems. 6. Configuration of mail clients and troubleshooting mail client related issues 7. Isolate system issues, diagnose standard software issues and report hardware issues to respective vendors. 8. Assist users in accessing applications based on standard SOPs 9. Fiber & Network projects implementation with coordination with local vendor and Central Network team. 10. Coordination with Vendor for UPS maintenance, ISP coordination for links issues 11. Vendor co-ordination in terms of Call logging, tracking and closure for OEM calls pertain to hardware, software and networking support 12. Basic Networking knowledge and coordination with Local / Remote support team to resolve issues. 13. HO & Corporate initiative, constant reporting to HO team, coordinate with HO team for closure for issues. Required Candidate profile 1. 2-5-year experience as Desktop support engineer. 2. Good knowledge and Troubleshooting skills all desktop, laptops and printer related issues 3. Basic Networking knowledge and Vendor coordination. 4. Good Knowledge on Windows 10 Operating system, MS Office, VPN, Basic knowledge on Server / Network etc. 5. Basic Networking knowledge and skills of Vendor coordination. 6. Good listener, problem solving and communication skills 7. Ready to travel when required.
Posted 1 week ago
3.0 - 6.0 years
5 - 8 Lacs
mumbai
Work from Office
Job Requirements: Must Have Knowledge - Troubleshooting Computer Hardware , software, networking and printer issues. Language - Hindi, Kannada, English Provide day-to-day technical support for hardware, software, network, and systems. Monitor and maintain computer systems and networks. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Install, configure, and maintain desktop and laptop computers, software applications, printers, and other IT-related equipment.
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
hyderabad, pune, bengaluru
Work from Office
Need min 1 yr exp in technical support voice Salary upto 4.5lpa Only Graduation Excellent communication skills 5 days working notice: 0-30 days Location- Pune/Hyderabad/Bengaluru Call97736167474@Bharti/ 92112 07978 bhartiimaginators5@gmail.com Required Candidate profile exp use ticketing tools- Service now, Remedy, control M (add advantage) basic concept of networking, cloud computing Analytical problem solvers who will understand issues & to resolve customer issues
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
gurugram
Work from Office
Responsibilities: Provide Technical Assistance: Respond to user requests for technical assistance via phone, email, or in person. Troubleshooting and Diagnosis: Diagnose and resolve technical hardware and software issues, including operating systems (Windows, macOS), applications, printers, network connectivity, and other peripherals. Ticket Management: Log all support requests in a ticketing system, track progress, and ensure timely resolution and closure of tickets. User Account Management: Assist with user account creation, password resets, and access management. Hardware and Software Installation: Install, configure, and maintain desktop computers, laptops, peripherals (printers, scanners, etc.), and software applications. System Maintenance: Perform routine maintenance tasks, including software updates, patching, and system backups. Network Support: Assist users with basic network connectivity issues (LAN, Wi-Fi, VPN). Documentation: Create and maintain documentation of common issues, resolutions, and standard operating procedures. User Training: Provide basic training and guidance to end-users on the use of hardware and software. Inventory Management: Assist with tracking and managing IT assets, including hardware and software licenses. Escalation: Escalate complex issues to higher-level support teams or vendors when necessary. Remote Support: Provide remote technical assistance using remote desktop tools. Maintain a Clean and Organized Workspace: Ensure the physical workspace is organized and equipment is properly maintained. Adhere to IT Policies and Procedures: Follow established IT policies, procedures, and security guidelines. Stay Updated: Keep abreast of the latest technology trends and best practices in desktop support. Skills: Technical Proficiency: Strong knowledge of computer hardware, software (operating systems, applications), and networking fundamentals. Troubleshooting Skills: Excellent analytical and problem-solving abilities to diagnose and resolve technical issues effectively. Communication Skills: Clear and concise verbal and written communication skills to interact with users of varying technical abilities. Customer Service Skills: Patience, empathy, and a customer-focused approach to providing support. Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain accurate records. Attention to Detail: Thoroughness in diagnosing problems and implementing solutions. Teamwork: Ability to collaborate effectively with other IT team members. Adaptability: Willingness to learn new technologies and adapt to changing environments.
Posted 1 week ago
2.0 - 3.0 years
3 - 4 Lacs
mumbai
Work from Office
Role & responsibilities Knowledge of PC hardware both Desktops & Laptops. Vendor coordination for hardware Should know installation of Windows operating system such as Windows 10. Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Good knowledge of compliance Good knowledge of asset WhatsApp or refer to 9765778210 (no calls)
Posted 1 week ago
1.0 - 3.0 years
0 - 2 Lacs
thane
Work from Office
Role & responsibilities Job Description:- 1. Installation and roll out services of new desktops & laptops. 2. Hardware fault diagnosis & isolation on desktops / laptops. First level support on desktop / laptops under warranty / AMC with third part vendor & vendor coordination & spares support 3.Installation and OS support - repair / re-installation or fresh installation 4.Installation and software support on office automation software, anti-virus software, email client (Outlook), IE, Chrome & other Business Critical Applications 5. Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. 6. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L1 & Spares support. Preferred candidate profile
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
hyderabad, chennai, bengaluru
Work from Office
Job Role: Network/Desktop support Engineer Experience: 0 – 1 Year Qualification: Any degree (2017 to 2024) Gender: Male /Female Salary: min 2.75Lpa to max 3.50Lpa work Location: Chennai, Hyd , Bangalore Contact call/WhatsApp Subhasri HR 7550 143 827 Required Candidate profile Need to bring resume hardcopy and passport size photo. Fresher and experience can apply Perks and benefits Medical insurance, cab facility
Posted 1 week ago
2.0 - 4.0 years
0 - 0 Lacs
pune
On-site
Job Title: IT Service Management / IT Operations Support AD Server (Active Directory) Location: Pune Experience: 3-5 years Salary Range: 3 LPA 4 LPA Shift: Flexible | Work Days: 5 days/week Joining: Immediate Joiners Only | No Freshers Role Overview: We are seeking an experienced IT Service Management / IT Operations Support Specialist with strong expertise in Active Directory (AD) to join our team. The ideal candidate should have 35 years of hands-on IT support experience across desktops, laptops, IP phones, servers, and LAN infrastructure. Key Responsibilities: Provide 1st & 2nd level IT support for desktops, laptops, IP phones, and server environments. Manage and administer Active Directory, DHCP, DNS, and AD Server environments. Perform server implementation, administration, and troubleshooting. Provide basic LAN infrastructure support including switches, firewalls, and routers. Ensure SLA adherence, root cause analysis, and incident prevention for IT issues. Handle IT asset management, inventory control, and reporting. Support capacity and availability management tools to ensure IT service reliability. Key Requirements: 35 years of proven IT support experience (desktops, laptops, servers, IP phones). Expertise in Active Directory, DHCP, DNS, and AD server administration. Hands-on experience with incident management, service request handling, and root cause analysis. Knowledge of LAN infrastructure and basic network troubleshooting. Strong understanding of IT asset management, IT reporting, and SLA processes. Excellent communication skills and ability to work in a flexible shift environment. How to Apply: Interested candidates can send their resume to gowthami@whitehorsemanpower.in or contact +91 84948 49452.
Posted 1 week ago
2.0 - 5.0 years
3 - 4 Lacs
chennai
Work from Office
Roles & responsibilities: Technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems. Immediate joiners preferred Interested candidates please share profiles to naveenkumar.t@inspirisys.com/Whats App to 9600894014.
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
tirupati, chittoor
Work from Office
Desktop Computers and Computer Hardware skills. Experience in Windows Server. Excellent problem-solving abilities Strong communication and interpersonal skills Relevant certifications in desktop support or IT Experience with ticketing systems and remote support tools. Interested candidates please share resume to naveenkumar.t@inspirisys.com / Whats App to 9600894014 Immediate joiners preferred.
Posted 1 week ago
1.0 - 6.0 years
3 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
We have 200+ active positions for TECHNICAL VOICE PROCESS for a NO 1 MNC at Gurgaon Salary : 34.4K inhand + Incentives and Both side cabs Experience Required : Candidates with ANY KIND OF TECHNICAL EXPERIENCE background can apply. Minimum 1 year of experience is mandatory. We are hiring for US based Technical process. Should have good+ communication skills Shifts: Evening/ Night Shifts with both side cabs Looking for immediate joiners ----------------------------------------------------------------- Please Contact ASAP for details Sr HR Ankita - 8077879468 ( Call & Please share the details on WhatsApp as well) Email : ankibisht12345@gmail.com EASY INTERVIEWS NO CHARGES *** TOUCH CONSULTANTS
Posted 1 week ago
2.0 - 6.0 years
0 - 0 Lacs
maharashtra
On-site
As a Desktop L2 Support at our Prabhadevi location, you will be responsible for providing Level 2 desktop support for hardware, software, and networking issues. Your key duties will include troubleshooting and resolving escalated tickets efficiently, managing system installations, configurations, and upgrades, ensuring the smooth operation of IT systems, and collaborating with teams for issue resolution and process improvement. To excel in this role, you should have a minimum of 2-4 years of experience in desktop support with strong knowledge of Windows OS, MS Office, and remote troubleshooting tools. Additionally, familiarity with network configurations and hardware maintenance is essential. We are looking for individuals with excellent problem-solving and communication skills to join our team. If you are ready to advance your IT career and meet the requirements mentioned above, we encourage you to apply for this position now! Please send your application to swati@cgcein.com. Join us and be a part of our team dedicated to providing exceptional desktop support services.,
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
hyderabad, pune, bengaluru
Work from Office
Need min 1 yr exp in technical support voice Salary upto 4.5lpa Grad 5 days working rotational shift & off notice: 0 - 30 days Excellent communication skill to attend/resolve client issues on calls/chat dm: 7289094130 / yashika.imaginator@gmail.com Required Candidate profile exp use ticketing tools- Service now, Remedy, control M (add advantage) basic concept of networking, cloud computing Analytical problem solvers who will understand issues & to resolve customer issues
Posted 1 week ago
4.0 - 8.0 years
7 - 9 Lacs
hyderabad
Work from Office
Role - Team Lead Designation of TL on paper is mandate Skills - Microsoft Application troubleshooting | Windows support | IT Helpdesk Exp - Min 4 Yrs | WFO | 5 days working Immediate Joiners only | hyderabad 91163 24602 | teena.ghrs@gmail.com
Posted 1 week ago
1.0 - 6.0 years
6 - 8 Lacs
gurugram, delhi / ncr
Work from Office
Hiring for Tech Support Associate (German Language) 5 Days working Both side Cabs US Shifts Location: Gurgaon Minimum 6 months of Exp is required in any Tech support (English / German) German B2/ C1 Certification is required Priyanka: 9816787033
Posted 1 week ago
0.0 - 1.0 years
1 - 1 Lacs
lucknow
Work from Office
Responsibilities: * Install, configure & maintain desktop hardware & software * Troubleshoot & resolve technical issues promptly * Collaborate with IT team on network connectivity & security * Provide user training & support
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
greater noida
Work from Office
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude Diploma, B.tech, BSc in Computer Science or relevant field
Posted 1 week ago
1.0 - 3.0 years
2 - 5 Lacs
hyderabad
Hybrid
Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
thane
Work from Office
Job Title: Desktop Support Executive Experience: 2-4 Years Location: Thane Job Type: Full-Time Job Summary We are seeking a skilled Desktop Support Executive with 2- 4 years of experience to provide IT support across desktops, laptops, printers, and other IT equipment. The ideal candidate will be responsible for troubleshooting technical issues, assisting employees with system-related queries, and ensuring smooth day-to-day IT operations. Key Responsibilities Provide technical support for desktops, laptops, printers, and other peripherals. Install, configure, and maintain hardware and software applications. Troubleshoot issues related to Windows OS, Microsoft Office, and basic networking. Assist with email configuration, password resets, and user account management. Maintain IT inventory, documentation, and update support records. Provide support for remote access tools (VPN, Remote Desktop, etc.). Coordinate with external vendors for equipment repairs or services. Requirements 2- 4 years of proven experience in desktop or IT support. Strong knowledge of Windows Operating Systems and Microsoft Office Suite. Basic understanding of networking concepts and Active Directory. Excellent problem-solving, communication, and interpersonal skills. Ability to work independently as well as in a team environment.
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
chennai
Work from Office
We are looking for a Field Desktop Support Engineer (Field only) - Troubleshooting - Installation & Configuration - Laptop & Printer Service - Network Support - HP Warranty Calls - Hardware/software enhancements. Contact HR: 7708110473 / 7845764900 Required Candidate profile • Must possess a two-wheeler with a valid driving license Benefits: • Leave encashment • Warranty call Handling Perks and benefits Leave Encashment Travel Allowance
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
nashik, khopoli, bengaluru
Work from Office
- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
bengaluru
Work from Office
The Help Desk Analyst, as part of the IT Infrastructure and Technology team, will be responsible for managing all the day-to-day issues that arise from internal employees as it relates to their hardware, software and connectivity. The Analyst will work out of the newly established Bangalore, India office and will collaborate with other Help Desk Analysts and offices to ensure all issues are managed and resolved appropriately. The successful candidate is expected to: Respond to requests for technical support assistance in person, via phone or through electronic submissions. Ability to diagnose and remediate technical hardware and software issues. Support the new hire onboarding process by issuing all appropriate equipment, software and security credentials. Service the employment termination process by terminating all secured access to information and data by complying with the company s employment termination policies. Manage the inventory of all user hardware and hardware requests extending from laptops, pc s, company issued phones and iPads. Redirect/escalate problems to the appropriate resource when required. Oversee and administer all necessary changes to maintain versions of software and anti-virus measures on company issued equipment. Manage all hands-on execution for the Bangalore, India office and support connectivity to other offices. Qualifications 2+ years of desktop support or PC troubleshooting experience preferred. Bachelor s Degree or prior internships, programs and certifications preferred. Strong organizational skills and the ability to manage multiple competing projects with finite resources. Ability to operate comfortably and effectively in a fast-paced, team-oriented environment and work with minimal supervision. Experience serving and supporting customers who utilize a wide variety of hardware and software. Outstanding hardware and licensed software knowledge as well as highly evolved problem-solving skills. Future Standard is a global alternative asset manager serving institutional and private wealth clients, investing across private equity, credit and real estate. With a 30+ year track record of value creation and over $86 billion in assets under management, we back the business owners and financial sponsors that drive growth and innovation across the middle market, transforming untapped potential into durable value. Future Standard is an Equal Opportunity Employer. Future Standard does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement is property of Future Standard and no fee will be paid.
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
kanpur
Work from Office
Sri Hans Energy Systems (P) Ltd. is looking for IT Manager to join our dynamic team and embark on a rewarding career journey Developing and implementing the IT department's strategy and goals Managing the IT department's budget and resources Ensuring that the organization's technology infrastructure is reliable, secure, and scalable Overseeing the development, implementation, and maintenance of software applications, hardware, and network systems Ensuring compliance with IT security and compliance standards Managing vendor relationships and service level agreements Providing technical support to end-users Managing IT staff, including hiring, training, and performance evaluations Collaborating with other departments to ensure that the IT infrastructure meets business requirements Knowledge of networking protocols, operating systems, and software applications Familiarity with IT security and compliance standards Excellent problem-solving and analytical skills Strong communication and interpersonal skills
Posted 1 week ago
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